“Search” has been transformed from a search bar into a separate Agent. The function remains the same, but now it’s called “Smart Search“.
Eureka Upgrade Guide
Welcome to The New
AI Agent Platform
|
Get Ready for The New AI Agent Platform by Eureka!
This upcoming release will bring powerful new features, improved performance, and better user experience. Harness the power of AI to unlock deep insights, accelerate innovation, and elevate your R&D strategy.
Dear Eureka User,
We’re excited to announce that Eureka has officially evolved into a powerful AI Agent Platform, purpose-built to help R&D professionals solve complex technical challenges with greater speed, intelligence, and focus.
Here’s what’s new — and how it benefits you:
From Smart Tool to Modular Agent Ecosystem
Eureka is no longer just an AI assistant. It’s now a platform of specialized AI Agents, each designed to handle a specific type of R&D task — across Technology, Intellectual Property, Materials, and Life Sciences.
This shift marks a move toward a more modular, scalable, and expert-driven platform to support your entire innovation journey.
A Smarter, Streamlined Homepage Experience
You’ll notice a redesigned homepage that makes it easier to access the right Agents at the right time:
● Unified Input: A single input box can now trigger multiple Agents based on your question and permissions.
● Recommended Agents: A new section highlights the most relevant and high-impact Agents for your account level.
● Full Agent Gallery: Scroll down to explore all available Agents, neatly grouped by capability.
How This Upgrade Benefits You?
Enhanced Experience Benefits for the Free (Basic) Version
We have expanded the limited-time free trial access to Agents for free version users. Users of the free version can now try out multiple intelligent Agents in addition to their existing package.
For paid customers of Eureka who wish to experience Agents in other domains, such as Intellectual Property and Life Sciences, please feel free to contact our sales team to apply for a trial.
Support as You Transition
Getting used to a new version can take time — we’re here to make it easy:
● Help Center: Here you can find step-by-step guides and FAQs
● Support Email: Contact us via help@patsnap.com for support
● Talk to Sales: For personalized onboarding or plan recommendations
No. All the rights and benefits of your original paid package in the signed contract, will be fully retained. Additionally, you may receive optimized versions of core Agents and free trials of some newly added Agents.
To ensure optimal performance and security, we don’t support downgrades. But we’re here to help you get comfortable with the upgrade.
No. All of your past data and projects are saved and available just as before.
- Yes — this platform upgrade comes at no additional cost to you.
FAQ
Frequently Asked Questions
Everything you want to know about Eureka upgrade. Feel free to contact us if you have any questions: help@patsnap.com.
Get Ready for The Eureka AI Agent Platform!
Thanks for being a valued Eureka customer. We hope this new experience helps you innovate faster, smarter, and with greater confidence.— The Eureka Product Team❤️