Method and system for realizing network transmission troubleshooting

Abstract

The invention discloses a method for realizing network transmission troubleshooting. In the method, a digital television receiving terminal sends carried authentication information to a network management server, so that the information is authenticated by the network management server; the digital television receiving terminal sends a connection establishment request which carries identity identification information to the network management server according to a connection establishment instruction sent by the network management server so as to establish connection with the network management server; and the digital television receiving terminal analyzes a troubleshooting instruction sent by the network management server to acquire troubleshooting process information and an address of equipment to be tested, and troubleshoots a network transmission path failure of the equipment to be tested according to the troubleshooting process information and the address of the equipment to be tested so as to obtain a troubleshooting result. The invention also provides a system for realizing the network transmission troubleshooting. By the method and the system, the troubleshooting can be performed on network connection equipment through the digital television receiving terminal, so that the working efficiency of the troubleshooting is improved.

Description

technical field [0001] The invention relates to digital television technology, in particular to a method and system for troubleshooting network transmission faults. Background technique [0002] In the environment of triple play integration, some services of digital TV receiving terminals, such as set-top boxes (STB), need to be completed through the network; in other words, some services of STB are located in different network service servers In general, these different network service servers are in different local area networks. If the STB needs to complete the business on the above network service server, it needs to access the corresponding network service server in the local area network through a network connection device such as a router. [0003] On the network side, the network management server on the network side only manages the devices on the network side, such as the network service server and the network connection equipment connected to the network service s...

AI Technical Summary

Problems solved by technology

When the STB accesses the network service server through the network connection device, if the network connection device connecting the STB and the network service server fails, it is necessary to manually troubleshoot the network connection devices in the LAN one by one, and the troubleshooting work efficiency is low

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