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System health and performance care of computing devices

A computing device, a healthy technology, applied in the direction of computing, responding to the generation of errors, non-redundancy-based fault handling, etc., can solve the problems of not knowing the error, not taking corrective action, not expecting, etc.

Inactive Publication Date: 2012-05-02
SONY GRP CORP +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, many users who tend to look at fix files may not expect this method
Also, many users with bugs are unaware of the bug and / or decide not to take corrective action
Also, these methods are not specific to a specific model of computing device

Method used

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  • System health and performance care of computing devices
  • System health and performance care of computing devices
  • System health and performance care of computing devices

Examples

Experimental program
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Embodiment Construction

[0018] Overview and Terminology

[0019] One aspect of the invention relates to a system daemon for a computing device. As used herein, system care refers to providing one or more of system maintenance, system diagnostics, one-click care, self-healing, system health care, and troubleshooting of a computing device. In one embodiment, a system watchdog is provided for maintaining a computing device by updating, monitoring, and / or performing one or more actions directed at hardware and software components of a computing system. As such, the system watchdog can resolve one or more operational errors of the computing device that the user may or may not be aware of. Alternatively, or in combination therewith, a system watchdog may optimize performance of a computing device.

[0020] In one embodiment, a process for providing system guardianship to a computing device is provided. Processing may include analyzing, by a system watchdog of the computing device, one or more software...

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PUM

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Abstract

A system and computer program product for system care for a computing device. In one embodiment, a process includes analyzing one or more software and hardware components of the computing device by a system care program of the computing device, analyzing system health of the computing device based on the one or more software and hardware components based on at least one of status and settings of the one or more software and hardware components, and analyzing performance of the computing device based on the one or more software and hardware components based on signature profiles of the one or more software and hardware components The process may also include determining one or more solutions for the computing device by the system care program based on the system health and performance of the computing device, and displaying a report including the one or more solutions.

Description

technical field [0001] The present invention relates generally to maintenance of computing equipment, and more particularly to systems and methods for optimizing performance by providing one or more solutions to computing equipment. Background technique [0002] Technical support services provided by vendors of computing devices are typical solutions for assisting customers in troubleshooting and correcting computing devices. Many users of computing devices experience operational errors associated with computing devices. Errors may be caused by the hardware or software configuration of the computing device. Many of these users require technical support to help correct these errors. Accordingly, customers often rely on technical support services provided by the vendors of the computing devices. Additionally, the quality of technical support provided by a vendor may be the basis for purchasing one or more types of computing equipment. Providing technical support can be ver...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/30
CPCG06F11/0748G06F11/0751G06F11/30G06F11/3466G06F11/0793G06F2201/83G06F11/0736G06F2201/865
Inventor 罗伯特·寇维泰姆·稻汤姆·拉姆唐·恩古茵张国宣
Owner SONY GRP CORP
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