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Operator system and method performed by operator system

An operator, setting operation technology, applied in the direction of transmission system, electrical components, etc., can solve the problem of deleting setting information and so on

Active Publication Date: 2017-05-10
OPTIM
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

In addition, if a user who is not used to the operation sets up the terminal for the first time, setting information that should not be deleted may be deleted, or errors may occur due to inappropriate settings.

Method used

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  • Operator system and method performed by operator system
  • Operator system and method performed by operator system
  • Operator system and method performed by operator system

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Experimental program
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Embodiment Construction

[0073] Hereinafter, the best mode for carrying out the present invention will be described with reference to the drawings. In addition, the following content is only an example, and the technical scope of this invention is not limited to the following content.

[0074] [System configuration of the operator system]

[0075] figure 1 It is a system configuration diagram of the operator system 1 which is a preferred embodiment of the present invention. The operator system 1 includes a portable terminal 10, electrical appliances 50a, b, and c (hereinafter referred to simply as "50" unless otherwise specified), an operator server 200, and a shared network 3 (Internet or third-generation, fourth-generation communication network, etc. ), and the operator terminal 150.

[0076] The portable terminal 10 is communicably connected to the operator server 200 via the shared network 3 . The portable terminal 10 and each electric appliance 50 are connected by LAN (Local Area Network). T...

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Abstract

The invention provides an operator system. An operator terminal of the operator system can realize setting operation of other machines or reading of machine state in the case that problems occur in the other machines which are not a machine taken as an access target and are the machines capable of communicating with the machine taken as the access target, thereby further displaying setting pictures related with the various machines in a specific display part. Based on instructions from the operator terminal 150, a portable terminal 10 detects electric appliances 50 on an area network and determines machine type related information of the detected electric appliances 50. Moreover, by using the machine type related information, the portable terminal 10 can perform setting operation on the electric appliances 50 via the operator terminal 150. Thus, the faults of the electric appliances 50 can be solved. Besides, a piece of picture data can be generated via an operator server by using picture data related with setting of the multiple electric appliances 50 and thus multiple pieces of picture data can be displayed simultaneously on a display part of the operator terminal 150.

Description

technical field [0001] The present invention relates to an operator system, a remote support method, and an operator system program for performing remote support or remote monitoring using a user terminal and an operator server connected via a communication network. Background technique [0002] In recent years, various services are provided to users by connecting user terminals connected to a public network to a Web (web) server or the like. Especially with the emergence of smart phones (high-performance mobile phones), advanced services that have been performed on personal computers in the past can be performed using mobile phones. [0003] Moreover, only the smartphone itself has various functions, not the services provided by the server. Therefore, it takes a lot of time for the user to familiarize himself with all the functions provided. For example, even if a smartphone has a function that the user needs, there may be problems such as that the user cannot use the fun...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L29/08
Inventor 菅谷俊二
Owner OPTIM