End user perception evaluation method and device in wireless local area network

Abstract

The invention provides a perception evaluation method and device for a terminal user in a wireless local area network. The perception evaluation method for the terminal user in the wireless local area network comprises the following steps: obtaining a log of an access point AC of the wireless local area network WLAN; calculating a user perception value of the terminal user within a first time granularity according to the log; and outputting the user perception value of the terminal user. The perception evaluation method provided by the invention can be used for intuitively evaluating the perception condition of the user of the WLAN to improve the analysis efficiency of the quality problem of the WLAN.

Description

technical field [0001] The present invention relates to the wireless field, in particular to a method and device for evaluating the perception of terminal users in a wireless local area network. Background technique [0002] At present, there is no clear evaluation scheme and algorithm for user perception of WLAN services, let alone early warning and early resolution. At the same time, WLAN networks have problems such as using public frequency bands, few available frequency points, and user behaviors that have a great impact on network quality. At the same time, problems such as equipment, authentication, routing topology, and interconnection will also directly affect user service perception. The combined effect of the above internal and external factors makes it difficult to evaluate the quality of the WLAN network, making KPI indicators good but the phenomenon of continuous user complaints emerges endlessly; [0003] At present, the quality evaluation or user perception e...

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Problems solved by technology

[0007] First, the on-site test can provide more than 18 WLAN service usage indicators, including signal strength, signal-to-noise ratio, interference, association, authentication, HTTP access, Ping, FTP, etc., but due to the differences between testers and actual users, , resulting in the on-site test not fully reflecting the user's perception. Moreover, the cost of the on-site test limits the amount of testing, so that we cannot completely use the on-site test to replace the user's actual perception;

[0008] Second, network management monitoring, according to the group's specifications, can provide up to 300 items of resource data, equipment alarms and KPI indicators, but because it is only a monitoring device, it is impossible and impossible to obtain each user, each use, and each link Data such as success rate and delay, so it is impossible to output user-perceived evaluation;

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