Method and device for taking intelligent feedback on incoming calls according to incoming call contacts

Abstract

The invention discloses a method and device for carrying out smart feedback on an incoming call according to an incoming call contact person. The method comprises the steps of analyzing a group type of the incoming call contact person according to an incoming call signal of the incoming call contact person; if the duration of the incoming call signal reaches a preset time threshold, inquiring a preset first mapping relationship according to the group type and determining an answering rule corresponding to the group type; and inquiring a preset second mapping relationship according to the group type and the answering rule, determining answering content corresponding to the group type and the answering rule, and feeding back the answering content to the incoming call contact person. The corresponding answering rule is set for each group type, so the answering content can be determined according to a relationship between the incoming call contact person and a called user. The corresponding answering content is inquired according to the group type, a called position and the answering rule and is fed back to the incoming call contact person, so the incoming call signal unanswered by the user for a long time can be fed back smartly, the accuracy of the answering content can be improved, and the communication efficiency is improved.

Description

technical field [0001] The invention relates to the technical field of mobile communication, in particular to a method and a device for adopting intelligent feedback to incoming calls according to incoming calls' contacts. Background technique [0002] The technical background related to the present invention will be described below, but these descriptions do not necessarily constitute the prior art of the present invention. [0003] Telephone, especially portable mobile communication device (mobile phone) has brought convenience and timely communication to people, also brings some troubles sometimes. For example, incoming calls during the midnight break, incoming calls in quiet places, harassing calls, marketing calls, fraudulent calls, etc. In short, with the popularization of mobile phones, it is more and more inevitable for us to receive more and meaningless calls. [0004] With the development of mobile communication device technology, the above-mentioned problems are...

AI Technical Summary

Problems solved by technology

[0007] 1. The calling user can only get the preset unified prompt information, such as leaving a message or transferring to other numbers, etc., and cannot get more accurate information according to the relationship between the calling number and the called user

[0008] 2. The efficiency is low, because the transfer to other numbers may still fail to connect, and the message will not be heard when it is unknown, so this preset unified operation method is less helpful to users and is easy to delay things

[0009] 3. It is necessary to preset unified prompt information

However, in actual use, most of the called users do not set forwarding numbers or query message information

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