A business hall business intelligent distribution method and system
A technology of business intelligence and distribution method, which is applied in transmission systems, digital transmission systems, accounting/billing services, etc., and can solve problems such as queuing congestion, rising labor costs in business halls, and declining user experience
Inactive Publication Date: 2020-07-31
璞菲森咨询(广州)有限公司
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Problems solved by technology
[0003] Existing Business Hall Business Process When a user goes to the business hall to handle business, there are usually guides to guide the business. The guide actively asks the user's needs and recommends related services to the user according to the inquiry results. This kind of business guidance will cause The labor cost of the business hall increases, and when there are many users, it will cause queuing and congestion imagination, resulting in a decline in user experience; secondly, the recommendation of services mainly depends on the supervisor's judgment of the guide, and the recommended services often cannot well meet the actual needs of users and economic capacity
Method used
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[0078] The present invention will be further described below in conjunction with the accompanying drawings and specific embodiments, wherein the schematic embodiments and descriptions are only used to explain the present invention, but are not intended to limit the present invention.
[0079] First aspect, such as figure 1 As shown, the present invention provides a business hall business intelligent distribution method, including:
[0080] S100: Obtain a user tag of the current user, wherein the user tag includes a first tag;
[0081] S200: When the user label is the first label, record the current user as the first user;
[0082] Specifically, the first tag is the user's mobile phone number;
[0083] Specifically, when the user goes to the business hall to handle business, the user obtains the business handling number by entering his mobile phone number. At this time, after the background server obtains the user's mobile phone number, it judges that the user is an old user ...
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The present invention provides a business hall service intelligent distribution method and system, which can automatically obtain user information, and formulate suitable recommended services according to the user information, and adopt different rules for different users; for old users, it can automatically combine the user's The consumption records and the consumption level of the user's area generate the user's consumption model, and push the appropriate service package to the user according to the generated consumption model; for new users, the consumption level of the area where the business hall is located can recommend suitable services to new users Package: Realize the fully automatic guidance of the business in the business hall, reduce the labor cost of the business hall, and while ensuring the business promotion of the merchant, fully consider the economic affordability of the user, making it easier for the user to accept the business content pushed.
Description
technical field [0001] The invention relates to the technical field of Internet data processing, in particular to a business hall business intelligent distribution method and system. Background technique [0002] As telecom operators speed up the pace from network operation to comprehensive information operation, the proportion of wireless data services with quality content and applications as the mainstay in telecom operators' operating services is rapidly increasing. Data services are characterized by rich and diverse types. In such an environment, it is difficult for users to find the products or applications they need by actively searching or searching. [0003] Existing Business Hall Business Process When a user goes to the business hall to handle business, there are usually guides to guide the business. The guide actively asks the user's needs and recommends related services to the user according to the inquiry results. This kind of business guidance will cause The la...
Claims
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IPC IPC(8): H04L29/08H04L12/14H04W4/021H04W4/12H04W4/24H04W4/35
CPCH04L12/1407H04W4/025H04W4/12H04W4/24H04L67/52H04L67/55
Inventor 黄信志
Owner 璞菲森咨询(广州)有限公司