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Fault alarm method and related equipment

A fault alarm and fault technology, applied in the direction of digital output to printing units, instruments, computing, etc., can solve problems such as poor user experience, the printer cannot notify users or administrators in time, etc.

Active Publication Date: 2021-03-19
SHENZHEN SHENGLU IOT COMM TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, when the printer selected by the user of the terminal fails, such as when the printer is out of paper, ink or paper jam, etc., the printer cannot notify the user or administrator in time, and the user experience is poor.

Method used

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  • Fault alarm method and related equipment
  • Fault alarm method and related equipment
  • Fault alarm method and related equipment

Examples

Experimental program
Comparison scheme
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Embodiment Construction

[0100] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the drawings in the embodiments of the present invention.

[0101] The following accepts the printing system involved in the present invention, see figure 1 , figure 1 It is a schematic structural diagram of a printing network system provided by an embodiment of the present invention. The printing system includes: a server 11 , at least one printing device 12 , and at least one terminal 13 . Among them, the server 11 is used to manage the printing device 12 and the terminal 13 in the printing network system.

[0102] Wherein, the printing device 12 is configured to receive a print request carrying a print file sent by the terminal 13 or the server 11, and print the print file carried in the print request after receiving the print request.

[0103] The terminal 13 may include a computer, a notebook computer, a smart phone, a tablet c...

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PUM

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Abstract

The invention provides a fault alarming method and a related device. The method comprises the steps that a first printing device detects current state information; the first printing device detects whether the first printing device has a fault or not according to the current state information; and when it is detected that the first printing device has the fault, the first printing device sends a fault message to a target device, wherein the fault message comprises an identifier and / or a position of the first printing device, and is used for indicating that the first printing device has the fault. By implementing the method, when a printer has a fault, the fault message is automatically sent to the target device to prompt a user or an administrator about the fault of the printer, thereby realizing real-time repair of the printer and improving user experience.

Description

technical field [0001] The invention relates to the technical field of printing, in particular to a fault alarm method and related equipment. Background technique [0002] Printing devices, such as printers, are commonly used office equipment in offices. Usually a company or institution includes multiple printing devices, and the terminal can print files through any printer. However, when the printer selected by the user of the terminal fails, such as when the printer is out of paper, ink or paper jam, the printer cannot notify the user or administrator in time, and the user experience is poor. Contents of the invention [0003] Embodiments of the present invention provide a fault alarm method and related equipment, which can automatically send a fault message to a target device to prompt a user or administrator of a printer fault when a printer fails, realize immediate repair of the printer, and improve user experience. [0004] In a first aspect, an embodiment of the p...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F3/12
CPCG06F3/1204G06F3/1234G06F3/128
Inventor 杜光东
Owner SHENZHEN SHENGLU IOT COMM TECH CO LTD