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Video petition implementation method based on mobile terminal

A technology of mobile terminals and implementation methods, applied in television, telephone communication, image communication, etc., can solve problems such as high terminal construction costs, lack of autonomy of the masses, and impact on the quality of petition service of petition departments, so as to improve convenience and service quality Effect

Inactive Publication Date: 2018-09-18
GUANGZHOU YILU TELECOM SCI & TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

The above-mentioned video petition process has shortcomings such as high terminal construction costs, a large amount of labor costs, and the lack of autonomy of the masses, which seriously affects the quality of petition services provided by the petition department to the masses.
[0003] With the rapid application and popularization of smart terminals represented by smart phones, communication, shopping and handling government affairs through mobile terminals have become the most popular way at present, but there is no method for implementing video letters and visits based on mobile terminals.

Method used

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  • Video petition implementation method based on mobile terminal
  • Video petition implementation method based on mobile terminal

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0026] Such as figure 1 As shown, the mobile terminal-based video petition implementation method of this embodiment is aimed at one-to-one video petition, including a wireless communication system constructed by a mobile terminal and a server, and specifically includes the following steps:

[0027] A: The user installs the complaint application program on the mobile terminal and registers to become a registered user;

[0028] B: Registered users use mobile terminals to log in to the server, register as petitioners, and select their corresponding petition departments;

[0029] C: The host first classifies the petitioners according to the petition department corresponding to the registered user, and then sorts the petitioners corresponding to the same petition department according to the order of login time, and the petitioners line up in order to wait for visits;

[0030] D: Petitioners conduct video communication with the corresponding petition department’s reception personne...

Embodiment 2

[0033] Such as figure 2 As shown, the mobile terminal-based video petition implementation method of this embodiment is aimed at one-to-many video petition, including a wireless communication system constructed by a mobile terminal and a server, and specifically includes the following steps:

[0034] A: The user installs the complaint application program on the mobile terminal and registers to become a registered user;

[0035] B: Registered users use mobile terminals to log in to the server, choose to register as petitioners or onlookers according to their own wishes, and choose their corresponding petition departments;

[0036] C: The host first classifies the petitioners and onlookers according to the petition department corresponding to the registered user, and then sorts the petitioners corresponding to the same petition department according to the order of login time, and the petitioners line up in order to wait for visits; the host according to the registration The use...

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PUM

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Abstract

The invention aims at providing a video petition implementation method based on a mobile terminal, which is used for realizing that the masses can perform video petition service anytime anywhere through a low-cost mode, improving convenience of petition and quality of service. The video petition implementation method based on the mobile terminal, provided by the invention, comprises a wireless communication system composed of the mobile terminal and a server, and the key of the method is comprising the following steps: A, a user installs a petition application program on the mobile terminal and registers to be a registered user; B, the registered user logins to a sever through the mobile terminal, and checks in as a petitioner; C, a host ranks the petitioners according to a certain rule, and the petitioners queue up according to an order to wait for visiting; D, the petitioners perform video communication with reception personnel according to the order and realize video petition, and the server sends video of a petition process to the mobile terminal of the petitioners who are in a waiting state to display in real time; E, after petition, the petitioners perform satisfaction evaluation.

Description

technical field [0001] The invention relates to a method for realizing video letters and visits. Background technique [0002] At present, the implementation method of the video petition system is based on the form of video conference. During the video petition, the masses are manually arranged to go to the video room of the subordinate petition department, and then have a video conversation with the superior petition department through the video conference system to complete the process of video petition. The above-mentioned video petition process has shortcomings such as high terminal construction costs, a large amount of labor costs, and the lack of autonomy of the masses, which seriously affects the quality of petition services provided by the petition department to the masses. [0003] With the rapid application and popularization of intelligent terminals represented by smart phones, communication, shopping and handling government affairs through mobile terminals have b...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04N7/15H04M1/725G06Q50/26
CPCG06Q50/26H04N7/15H04N7/155H04M1/72403
Inventor 戴志惠
Owner GUANGZHOU YILU TELECOM SCI & TECH CO LTD