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Solution query method, device and computer equipment based on zabbix

A technology of solutions and solutions, which is applied in the field of equipment operation and maintenance, can solve problems such as inaccurate information push, and achieve the effects of improving resolution efficiency, saving time, and improving equipment repair efficiency

Active Publication Date: 2020-12-01
广东乐维软件有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0006] Based on this, it is necessary to provide a Zabbix-based solution query method, device, computer equipment and storage medium that can improve the accuracy of information push for the technical problem of inaccurate information push in the above-mentioned solution query method

Method used

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  • Solution query method, device and computer equipment based on zabbix
  • Solution query method, device and computer equipment based on zabbix
  • Solution query method, device and computer equipment based on zabbix

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Embodiment Construction

[0062] In order to make the purpose, technical solution and advantages of the present application clearer, the present application will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present application, and are not intended to limit the present application.

[0063] First of all, it needs to be explained that the term "first\second" involved in the embodiment of the present invention is only to distinguish similar objects, and does not represent a specific ordering of objects. Understandably, "first\second" allows The specific order or sequence may be interchanged under certain circumstances. It is to be understood that the terms "first\second" are interchangeable under appropriate circumstances such that the embodiments of the invention described herein are capable of practice in sequences other than those illustrated or descr...

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PUM

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Abstract

The present application relates to a Zabbix-based solution query method, system, and computer device. The method comprises the following steps: obtaining a fault query word; Segmentation of the faultquery term to obtain the query term segmentation; Searching for a solution that matches the query word segmentation; Acquiring a user evaluation value of the solution; Determining a preferred solutionaccording to a user evaluation value of the solution; The preferred solution is sent to a user terminal for the user terminal to display the preferred solution. By adopting the method, the solution efficiency of the fault problem can be improved, and the operation and maintenance personnel are not required to discriminate the multiple solutions matched by the server one by one, thus saving time and realizing the improvement of the repair efficiency of the equipment.

Description

technical field [0001] The present application relates to the field of equipment operation and maintenance, in particular to a solution query method, device, computer equipment and storage medium based on Zabbix. Background technique [0002] In the field of equipment operation and maintenance, operation and maintenance personnel often need to repair faulty equipment. Usually, the operation and maintenance personnel can query the solution to the fault according to the fault alarm prompted by the operation and maintenance service system, so as to perform fault repair according to the prompt of the solution. [0003] When searching for a solution, more specifically, the operation and maintenance personnel can input a fault query word in the operation and maintenance service system, and the operation and maintenance service system will feed back the solution matching the fault query word to the user. [0004] In practical applications, there may be multiple solutions matching ...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F16/33G06F16/338
Inventor 丁振兴
Owner 广东乐维软件有限公司