Information feedback method and device and storage medium

Abstract

The embodiment of the invention discloses an information feedback method and device and a storage medium. According to the embodiment of the invention, the method comprises the steps of firstly collecting multiple groups of sample information, wherein each group of sample information comprises the to-be-fed back information samples and the feedback information samples; obtaining a coarse-grained category set of the to-be-fed back information samples and a corpus cluster of each coarse-grained category; calculating the corpus relation degree of each corpus cluster; clustering the corpus clusters according to the corpus relation degrees to obtain a fine-grained class set; then, generating a knowledge tree map of the sample information by using the coarse-grained category set and the fine-grained category set; then, classifying the to-be-fed-back information by utilizing the knowledge tree map, determining a sample information group corresponding to the to-be-fed-back information according to a classification result, and taking the feedback information samples in the sample information group as the feedback information corresponding to the to-be-fed-back information. According to thescheme, the information feedback accuracy can be effectively improved.

Description

technical field [0001] The present invention relates to the field of communication technology, in particular to an information feedback method, device and storage medium. Background technique [0002] At present, the question answering technology in the general field is relatively mature, and the existing system can give general and reasonable answers to the questions raised by users. However, when the question answering system is applied to a vertical field, many questions raised by users are highly specialized. On the one hand, users expect to get professional and targeted answers, rather than general answers; on the other hand, users themselves often cannot accurately express professional questions. At this time, it is difficult to give a satisfactory answer using general question answering technology. Contents of the invention [0003] Embodiments of the present invention provide an information feedback method, device and storage medium, which can effectively improve...

AI Technical Summary

Problems solved by technology

However, when the question answering system is applied to vertical fields, many questions raised by users are highly specialized

On the one hand, users expect to get professional and targeted answers, rather than general answers; on the other hand, users themselves often cannot accurately express professional questions

At this time, it is difficult to give a satisfactory answer using general question answering techniques

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