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Customer information analysis method and system based on product ready queue change

A technology of customer information and analysis methods, applied in business, instruments, buying and selling/leasing transactions, etc., can solve the problems of inability to obtain transaction data, inability to specify recommendation strategies based on customer characteristics, etc., to provide a recommendation success rate and good user experience. Effect

Pending Publication Date: 2019-08-09
SUZHOU INST OF INDAL TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Therefore, merchants cannot obtain transaction data related to customer information, so they cannot specify recommendation strategies based on customer characteristics

Method used

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  • Customer information analysis method and system based on product ready queue change
  • Customer information analysis method and system based on product ready queue change

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Embodiment Construction

[0040] The present invention will be described in detail below in conjunction with specific embodiments. The following examples will help those skilled in the art to further understand the present invention, but do not limit the present invention in any form. It should be noted that those skilled in the art can make several changes and improvements without departing from the concept of the present invention. These all belong to the protection scope of the present invention.

[0041] figure 1 A schematic flow chart of the customer information analysis method based on the change of the product ready queue provided by the present invention, such as figure 1 Shown, method of the present invention can comprise:

[0042] S101. Collect product ready queue information at adjacent times according to a preset time interval.

[0043] In this embodiment, the product ready queue information at adjacent moments can be collected according to the preset time interval, including:

[0044]...

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Abstract

The invention provides a client information analysis method and system based on product ready queue change, and the method comprises the steps of collecting the product ready queue information at adjacent moments according to a preset time interval; if the information of the product ready queues at the adjacent moments is different, extracting the deleted serial numbers; obtaining a client image collected by a pick-up place camera within a preset time period corresponding to the deleted serial number, wherein the preset time period refers to a time period when the information of the product ready queue is changed; analyzing the client image to obtain the client information; and associating the client information with the transaction information corresponding to the deleted serial number toobtain the transaction data containing client characteristics. Therefore, the transaction information can be associated with the client information, a merchant can formulate a recommendation strategyconveniently according to the association relationship between the transaction information and the client information, the commodity recommendation success rate is increased, and the user experienceis good.

Description

technical field [0001] The invention relates to the technical field of information processing, in particular to a method and system for analyzing customer information based on changes in product ready queues. Background technique [0002] With the development of Internet technology, online payment methods are becoming more and more common. [0003] At present, the sales model of "ordering online and picking up offline" is widely promoted in restaurants, which can effectively reduce customers' queuing time. The basic process is: the customer first places an order online, and the store starts to make the meal after receiving the order. After the meal is ready, the order number is added to the product ready sequence on the multi-row caller. After the customer takes the product at the store, the clerk To confirm that the product has been picked, the product is ready to sequence and delete the order number. The online ordering system only requires customers to provide their mob...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/02G06Q30/06
CPCG06Q30/0201G06Q30/0631
Inventor 艾旭升姚文杰陈园园凌霞李良
Owner SUZHOU INST OF INDAL TECH