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Initiate a session with an autoproxy via an optional graphical element

An initialization and automatic technology, applied in word processing, electrical components, electrical digital data processing, etc., which can solve problems such as user ignorance, unawareness of automatic assistant functionality, loading of automatic assistants, etc.

Active Publication Date: 2021-03-16
GOOGLE LLC
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, the user may not be aware of the various functionalities of the auto attendant and / or may not be aware of the call phrases for invoking such functions via the auto attendant
Additionally, the user may not be aware that although one of the user's devices may not have an auto attendant loaded for answering a query (for example, getting flight details from a tablet), the user can still get answers from other devices that have an auto attendant
As a result, in some cases, users may utilize other less resource-efficient applications to perform certain functions

Method used

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  • Initiate a session with an autoproxy via an optional graphical element
  • Initiate a session with an autoproxy via an optional graphical element
  • Initiate a session with an autoproxy via an optional graphical element

Examples

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Embodiment Construction

[0016] The described embodiments relate to systems, methods, and apparatus for using an automated assistant to interact with an agent module associated with an application. As an example, assume that a user has accessed a pizza company's "Order Pizza" web page via a client device's web browser application. A selectable element may be presented via a web browser application that, when selected, causes the client device's auto attendant application to invoke the "Pizza Company" agent and present the user with an automated message generated by the "Pizza Company" agent. Assistant interface output. In other words, in response to selection of an element, the auto attendant application can invoke the agent to enable the user to engage in a conversation with the agent via the auto attendant interface. In some implementations, optional elements may be included as content of a web page (eg, embedded in a web page by a pizza company). Additionally, in some implementations, in response...

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Abstract

Methods, apparatus, systems, and computer-readable media are provided for invoking a proxy module in an auto attendant application in response to a user selection of a selectable element presented at a graphical user interface rendered by a non-auto attendant application. The invoked proxy module may be associated with other content rendered in the non-auto attendant graphical user interface and may optionally be invoked with values ​​based on user interaction via the non-auto attendant application. Response content can be received from the proxy module in response to the invocation, along with corresponding content provided by the auto attendant application via the auto attendant interface. In these and other ways, selection of a selectable element causes a transition from a non-conversational interface to a conversational auto attendant interface - where an agent (related to content in the non-conversational interface) is invoked in the auto attendant interface.

Description

Background technique [0001] Automated assistants (also known as "personal assistant modules," "mobile assistants," or "chatbots") can interact with users via various computing devices, such as smartphones, tablets, wearable devices, automotive systems, Standalone personal assistant devices, etc. An automated assistant receives input from a user (eg, typed and / or spoken natural language input) and responds with responsive content (eg, visual and / or auditory natural language output). [0002] Auto attendants can provide a wide range of functionality through interaction with various native and / or third-party agents. In order for a user to utilize an automated assistant to perform a specific function, typically the user must first explicitly invoke the automated assistant (e.g., via a specific spoken phrase and / or specific hardware input) and then provide a specific invocation phrase associated with the specific function . An invocation phrase invokes an agent, via an auto atte...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F9/451G06F16/332
CPCG06F9/453G06F16/3329G06F40/10H04L51/046H04L51/02G10L15/22G06F9/06
Inventor 维克拉姆·阿加尔瓦尔迪纳·埃勒哈达德
Owner GOOGLE LLC