Speech recommendation method, device, computer equipment and storage medium
A recommendation method and technology of speaking skills, which is applied in the fields of computer equipment, storage media, devices, and speaking skills recommendation methods, can solve problems such as inability to match standard speaking skills, and achieve high efficiency of speaking skills recommendation, high degree of automation, and expansion efficiency high effect
Active Publication Date: 2021-05-04
CHINA PING AN LIFE INSURANCE CO LTD
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[0004] In view of the above, it is necessary to propose a speech recommendation method, device, computer equipment and storage medium, which can solve the technical problem that the existing speech database table cannot match the standard speech
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[0055] In order to more clearly understand the above objects, features and advantages of the present invention, the present invention will be described in detail below in conjunction with the accompanying drawings and specific embodiments. It should be noted that, in the case of no conflict, the embodiments of the present invention and the features in the embodiments can be combined with each other.
[0056] Unless otherwise defined, all technical and scientific terms used herein have the same meaning as commonly understood by one of ordinary skill in the technical field of the invention. The terms used herein in the description of the present invention are for the purpose of describing specific embodiments only, and are not intended to limit the present invention.
[0057] The speech recommendation method provided by the embodiment of the present invention is executed by computer equipment, and correspondingly, the speech speech recommendation apparatus runs in the computer e...
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The present invention relates to the field of artificial intelligence technology, and provides a speech skill recommendation method, device, computer equipment and storage medium, including: matching objection questions with multiple standard questions; matching the objection questions with the multiple standard questions When it fails, determine multiple most approximate standard questions; generate multiple extended questions for each most approximate standard question through the adversarial learning of the cascaded text generation network and text discriminant network; search multiple text content, and cluster the plurality of text contents, and determine a plurality of extended speeches according to the centroids after clustering; identify the current link corresponding to the objection question, and classify the multiple extended speeches based on the current link predict the accuracy of speaking skills, and select recommended speaking skills from the plurality of expanded speaking skills according to the predicted speaking accuracy rate. The invention can solve the technical problem that the existing speech database table cannot match the standard speech, and the speech recommendation efficiency is high.
Description
technical field [0001] The present invention relates to the technical field of artificial intelligence, and in particular to a speech skill recommendation method, device, computer equipment and storage medium. Background technique [0002] Speech skills are a key part of promoting the transaction in the process of insurance sales. Proper speaking skills can help customers discover their needs, understand the characteristics of each product, and dispel customers' deepest doubts. [0003] In the process of realizing the present invention, the inventor found that the agents of the existing insurance companies use a set of custom-made speech database tables for insurance sales. However, the number of speeches in the speech database table is limited and changes in real time with the sales scene , the rapid launch of various new products and other factors, agents will encounter various new objections, resulting in the failure of the speech recommendation model to recommend suitabl...
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IPC IPC(8): G06F16/332G06F16/335G06F16/35
CPCG06F16/3329G06F16/335G06F16/353
Inventor 吴璇靳路遥
Owner CHINA PING AN LIFE INSURANCE CO LTD