Examination and approval method and device based on intelligent dialogue technology, equipment and medium

Abstract

The invention relates to the technical field of artificial intelligence, and discloses an approval method and device based on an intelligent dialogue technology, equipment and a medium. The method comprises the steps of determining a target dialogue link and target questioning voice data according to a target dialogue process, a target intention recognition result set, a target risk control decision result set, a target entity recognition result set and a target preset strategy rule set; updating a target entity recognition result set, a target intention recognition result set and a target risk control decision result set according to the target dialogue link, the target question text and the target answer voice; repeating the above steps until a target process completion signal is obtained; and based on the target process completion signal, determining a target approval result corresponding to the target approval request according to the target user information, the target intention identification result set, the target risk control decision result set and the target entity identification result set. Therefore, automatic approval based on the intelligent dialogue technology is realized, and the approval efficiency and accuracy are improved.

Description

technical field [0001] This application relates to the field of artificial intelligence technology, in particular to an approval method, device, equipment and medium based on intelligent dialogue technology. Background technique [0002] In recent years, with the development of credit business, traditional approval methods have been unable to meet the needs of credit customers. First, the cost of manual approval is high. Secondly, manual approval takes a long time and is inefficient. The interview process needs to verify the identity, work, business information, negative information, etc. of the credit customer. The auditor needs to manually query a large amount of data and compare it with the customer's application information. After the interview, the customer's contact person is manually called out. Number. There are many information items to check, and the process is long. When an outbound call encounters a busy tone / empty number / not the person, it needs to be dialed m...

AI Technical Summary

Problems solved by technology

[0003] The main purpose of this application is to provide an approval method, device, equipment and medium based on intelligent dialogue technology, aiming to solve the problems of high cost and low efficiency of manual approval in the prior art, risk identification mainly depends on experience, and manual decision-making rules are difficult to solidify technical issues

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