E-commerce platform commodity return order remote verification method based on artificial intelligence and cloud computing verification platform

Abstract

The invention discloses an e-commerce platform commodity return order remote verification method based on artificial intelligence and a cloud computing verification platform, and the method comprisesthe steps: collecting the related videos of returned commodities in a return order, recognizing the azimuth appearance images of the returned commodities in all video frames, comparing all standard azimuth appearance images, judging whether the appearances of the returned commodities are qualified or not, performing manual communication on returned commodities with unqualified appearances, remotely verifying main functions of the returned commodities through merchants, detecting parameter data of the returned commodities through logistics personnel after the verification is passed, comparing and analyzing comparison difference values of the parameter data of the returned commodities in a returned order, calculating the conformity influence coefficient of the returned goods in the returnedgoods order, judging whether the returned goods meet the returned goods requirement or not, packaging and transporting if the returned goods meet the returned goods requirement, and correspondingly communicating and processing if the returned goods do not meet the returned goods requirement, so that the waiting time of a goods returning party is shortened, and the satisfaction and experience of the goods returning party are met.

Description

technical field [0001] The invention relates to the technical field of returned commodity verification, and relates to an artificial intelligence-based remote verification method for commodity return orders on an e-commerce platform and a cloud computing verification platform. Background technique [0002] After entering the 21st century, e-commerce has entered the era of rapid development, and it is also facing great challenges while developing continuously. Regardless of the size of an e-commerce platform, there will inevitably be returns. [0003] At present, the existing e-commerce platform product return order verification method mainly relies on manual verification. Specifically, after the return party reverse-delivers the returned product to the merchant, the merchant's staff will conduct the verification and wait for the next step. Such return verification The method not only increases the cost of human resources, reduces the efficiency of product returns on the e-c...

AI Technical Summary

Problems solved by technology

[0003] At present, the existing e-commerce platform product return order verification method mainly relies on manual verification. Specifically, after the return party reverse-delivers the returned product to the merchant, the merchant's staff will conduct the verification and wait for the next step. Such return verification The method not only increases the cost of human resources, reduces the efficiency of product returns on the e-commerce platform, but also increases the waiting time of the return party, which reduces the satisfaction and experience of the return party, resulting in the loss of users of the e-commerce platform. The verification method for product return orders on the merchant platform cannot pass the joint verification of the return party, the merchant, and the logistics personnel. There is a problem that the product is damaged during the delivery of the returned product and cannot be held accountable, which will greatly affect the reputation of all parties. In order to To solve the above problems, a remote verification method and a cloud computing verification platform for e-commerce platform commodity return orders based on artificial intelligence are now designed

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