Intelligent question and answer method and device, electronic equipment and computer readable storage medium
A technology for intelligent question answering and answering, applied in the field of big data, can solve the problems of low accuracy of intelligent question answering and question intention recognition, and achieve the effect of improving accuracy and accuracy
Pending Publication Date: 2021-04-09
PING AN SECURITIES CO LTD
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[0002] With the rapid development of machine learning, deep learning, and natural language, intelligent question answering has become the most popular research and application direction of artificial intelligence, such as: Apple's Siri, Tencent's robot platform, Amazon's Echo, Microsoft's Luis.AI, etc. , but the current intelligent question answering method only queries the answer in a single business knowledge base, and does not recognize the intention of the question, resulting in low accuracy of intelligent question answering
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[0058] It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.
[0059] The invention provides an intelligent question answering method. refer to figure 1 As shown, it is a schematic flowchart of the intelligent question answering method provided by an embodiment of the present invention. The method may be performed by a device, and the device may be implemented by software and / or hardware.
[0060] In this embodiment, the intelligent question answering method includes:
[0061] S1. Receive the query text input by the user, perform word segmentation processing and entity extraction processing on the query text, and obtain a question entity;
[0062] In the embodiment of the present invention, the query text is the question that the user inputs and wants to consult, such as: "How is the weather today?", "What is the interest rate of the three-year user deposit?", which can be obt...
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The invention relates to a big data technology, and discloses an intelligent question and answer method. The method comprises the following steps: receiving a query text, and performing word segmentation processing and entity extraction processing on the query text to obtain a question entity; performing semantic analysis on the query text to obtain question intention features; querying the question entity by utilizing at least one pre-constructed answer knowledge base to obtain at least one group of answer text set; performing relevancy calculation and analysis on answer texts in the answer text set to obtain a to-be-selected answer text set; and performing weighted calculation and analysis on to-be-selected answer texts in the to-be-selected answer text set by utilizing the question intention features to obtain final answer texts, and pushing the final answer texts to the user. The invention also relates to a blockchain technology. The answer knowledge base can be deployed in a blockchain. The invention further provides an intelligent question and answer device, electronic equipment and a computer readable storage medium. According to the invention, the accuracy of intelligent questioning and answering can be improved.
Description
technical field [0001] The present invention relates to the field of big data, in particular to an intelligent question answering method, device, electronic equipment and computer-readable storage medium. Background technique [0002] With the rapid development of machine learning, deep learning, and natural language, intelligent question answering has become the most popular research and application direction of artificial intelligence, such as: Apple's Siri, Tencent's robot platform, Amazon's Echo, Microsoft's Luis.AI, etc. , but the current intelligent question answering method only queries the answer in a single business knowledge base, and does not recognize the intention of the question, resulting in low accuracy of intelligent question answering. Contents of the invention [0003] The invention provides an intelligent question answering method, device, electronic equipment and computer-readable storage medium, the main purpose of which is to improve the accuracy of ...
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IPC IPC(8): G06F16/332G06F16/33G06F16/36G06F40/242G06F40/284G06F40/295G06F40/35
CPCG06F16/3329G06F16/3335G06F16/3344G06F16/374G06F40/242G06F40/284G06F40/295G06F40/35
Inventor 何博
Owner PING AN SECURITIES CO LTD