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Method, device and system for assisting in selling commodities

A product and product name technology, applied in the computer field, can solve problems such as precise marketing of difficult-to-compete products, and achieve the effect of precise marketing and efficient communication

Pending Publication Date: 2021-07-09
SHANGHAI MININGLAMP ARTIFICIAL INTELLIGENCE GRP CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The main purpose of this application is to provide a method, device and system for assisting in the sale of commodities, so as to solve the problem in the related art that it is difficult to carry out precise marketing for competing products in the process of real-time sales of commodities

Method used

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  • Method, device and system for assisting in selling commodities
  • Method, device and system for assisting in selling commodities
  • Method, device and system for assisting in selling commodities

Examples

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Embodiment Construction

[0013] It should be noted that, in the case of no conflict, the embodiments in the present application and the features in the embodiments can be combined with each other. The present application will be described in detail below with reference to the accompanying drawings and embodiments.

[0014] In order to enable those skilled in the art to better understand the solution of the present application, the technical solution in the embodiment of the application will be clearly and completely described below in conjunction with the accompanying drawings in the embodiment of the application. Obviously, the described embodiment is only It is an embodiment of a part of the application, but not all of the embodiments. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without creative efforts shall fall within the scope of protection of this application.

[0015] It should be noted that the terms "first" and "second...

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PUM

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Abstract

The invention discloses a method, a device and a system for assisting in selling commodities. The method comprises the following steps: collecting voice information of communication between a sales consultant and a customer in a commodity sales process, identifying information related to competitive commodities in conversation by means of voice conversion and the like, obtaining advantage information, such as brand disadvantage, quality, price and other dimension information of competitive commodities, of business commodities compared with competitive commodities from a background or a cloud end; providing the advantage information for a sales consultant through voice playing or character displaying and the like, assisting the sales consultant to complete real-time communication with the customer. Real-time analysis is carried out on competitive products mentioned by the customer, and suitable and useful information or verbal skills are provided for the sales consultant. The problem of the customer is accurately replied, efficient and professional communication with the customer is realized, and the problem that precise marketing is difficult to carry out for competitive products in the real-time sales process of the commodities in related art is solved.

Description

technical field [0001] The present application relates to the field of computers, in particular, to a method, device and system for assisting in the sale of commodities. Background technique [0002] In the process of offline sales of related technologies, sales consultants need to communicate with customers to introduce products, but there are many products with similar or identical functions on the market. Clearly, it is not conducive to merchandise sales. [0003] For the problem in related technologies that it is difficult to carry out precise marketing for competing products in the process of real-time product sales, no effective solution has been proposed yet. Contents of the invention [0004] The main purpose of this application is to provide a method, device and system for assisting in the sale of commodities, so as to solve the problem in the related art that it is difficult to carry out precise marketing for competing products during the real-time sales of comm...

Claims

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Application Information

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IPC IPC(8): G06Q30/02G06F16/33G06F16/332G06F40/30G10L15/22
CPCG06Q30/0281G06F16/3329G06F16/3343G06F40/30G10L15/22G10L2015/225
Inventor 陈蒙蒙梁志婷
Owner SHANGHAI MININGLAMP ARTIFICIAL INTELLIGENCE GRP CO LTD