Online management method, device and equipment for medical health service and storage medium

Abstract

The invention is suitable for the technical field of artificial intelligence and medical services, and provides an online management method and device for medical health services, equipment and a storage medium. The method comprises the steps: reading medical record information of a patient; extracting body index features of the patient and treatment suggestion features given by the doctor to the patient from the medical record information, and formulating care services matched with the patient according to the body index features and the treatment suggestion features, wherein the care service at least comprises one or more of an operation risk assessment service item, a treatment item notification service item, a medical knowledge push service item and a follow-up survey service item; and in response to the service item execution instruction, executing the service item in the care service, and providing a medical health service corresponding to the service item for the patient. According to the method, personalized care services can be intelligently formulated for patients, medical health services are continuously provided for the patients, online communication between doctors and the patients is realized, the workload of the doctors is reduced, and the doctors can conveniently manage and track the patients for treatment.

Description

technical field [0001] The present application relates to the technical fields of artificial intelligence and medical services, and in particular to an online management method, device, equipment and storage medium for medical and health services. Background technique [0002] With the development of Internet technology, it has gradually spread to various fields, such as daily life, shopping, medical and health fields, etc. In the field of medical health, the traditional health service method is that when the doctor and the patient are in different places, the doctor understands the patient's condition mainly through phone calls, text messages, etc., and then the doctor sorts out the information obtained from the inquiry and records it in the medical record In the medical system recorded in the book or on the computer, the doctor's advice to the patient and the supervision of the patient's implementation are also conveyed to the patient by calling or sending a text message. ...

AI Technical Summary

Problems solved by technology

In the field of medical health, the traditional health service method is that when the doctor and the patient are in different places, the doctor understands the patient's condition mainly through phone calls, text messages, etc., and then the doctor sorts out the information obtained from the inquiry and records it in the medical record In the medical system or recorded in the computer, the doctor’s advice to the patient and the supervision of the patient’s implementation are also conveyed to the patient by calling or sending a text message. This kind of management service is inefficient and the quality cannot be guaranteed.

Although the current online health service management platforms on the market can improve service efficiency, on the one hand, they have single functions, and they are prone to failure to follow up on patients’ follow-up treatment, and the service quality cannot be guaranteed; on the other hand, popularization of medical knowledge low degree, it is easy for patients to choose services that meet their needs on the platform, which seriously affects the service experience of patients

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