Patrol Security Support System

Abstract

The objective is to reduce the internship period, improve the efficiency and speed of security patrol operations, and provide a patrol support system that also enhances security. [Solution] A communication means that accesses the management server and plays back patrol security route information on the display terminal device to enable patrol security; and an authentication means that authenticates the operator so that only security guards authorized in advance can receive the information when it is received by the receiving means. This authentication means is characterized by comprising a control means that, when it is determined that the person is an authorized security guard, controls the display terminal device to allow it to view patrol route information stored in the management server.

Description

Technical Field

[0001] The present invention relates to a patrol security support system that can efficiently perform patrol operations without getting lost in the patrol route, such as patrol points, etc. in security operations, even with little training time at a new base.

[0002] Conventionally, when a newly appointed security guard takes up a post at a new site such as an apartment building or a building, as an intern, they receive training and explanations from a skilled security guard, and for a certain period, they patrolled together to take over the security work.

Background Art

[0003] Thus, when a newly appointed security guard takes up a post at an apartment building or a building, the training of patrolling together with a skilled security guard as an intern requires at least 4 or 5 days. However, in the security industry, the shortage of manpower has become serious, and the internship period of patrolling together with a skilled security guard has become impossible to spare even for a few days. In addition, regarding the acquisition of each patrol route, with a manual such as a document, it is impossible to imagine the actual patrol route, and the problem is that the situation of the patrol route cannot be grasped without actually patrolling the actual patrol route.

[0004] In addition, especially for security work involving night shifts, it is rather rare for the same security guard to work continuously. In reality, a large number of security guards are performing the work while forming shifts. And in new apartment buildings, buildings, etc., due to various rules and matters to be reported according to those environments, manuals are also prepared, and educational matters are essential.

[0005] Furthermore, each site is equipped with a contact note, etc. The security guard performing the work browses the business contact note one by one, and when there are handover matters, etc., writes down and conveys who to whom, who to everyone, etc. And there are many aspects depending on the personality and habits of each security guard, and an implicit rule has emerged for each site, resulting in a complicated work system.

[0006] Therefore, the internship period was time-consuming, partly to allow interns to become familiar with the work environment. To make it more realistic, the inventors tried using a VR (virtual reality) device in addition to paper manuals. For example, Patent Document 1 describes a device that enables the safety of patrol officers and the efficiency of patrol security at low cost by allowing a remote monitoring center to appropriately grasp the surrounding environment of the patrol officers.

[0007] Furthermore, as an example of using a VR device for educational purposes, Patent Document 2 discloses a head-mounted display 10 equipped with a user terminal 11 that has a virtual reality image display unit 12. The user terminal 11 displays virtual reality images, which are actually captured by moving a camera and stored in a memory unit, on the display unit 12. The technology disclosed allows users to experience the surrounding environment of a route virtually by viewing the virtual reality images, thereby providing education.

[0008] Furthermore, Patent Document 3 discloses a system that uses glasses-type devices to guide users along a predetermined route. It also discloses a security system that, when an extended time is entered by a person remaining in the monitored area or a security guard at the monitoring center, switches the monitored area to security mode when that extended time arrives, and takes care to prevent unnecessary alarms from being sent to the remote monitoring center. Moreover, it is desirable that security guards be aware of the area in advance when they are patrolling.

[0009] Alternatively, Patent Document 4 discloses a technology for glasses-type devices (hereinafter referred to as AR glasses) that can superimpose virtual objects onto real space in recent years. AR glasses can display various virtual objects, such as route guidance and map applications that show the way to a destination. Virtual objects such as route guidance are most effective when displayed while moving. The present inventors have also tried using such AR glasses for patrol security work. [Prior art documents] [Patent Documents]

[0010] [Patent Document 1] Japanese Patent Publication No. 2008-257385 [Patent Document 2] Japanese Patent Publication No. 2019-174741 [Patent Document 3] Japanese Patent Publication No. 2000-207666 [Patent Document 4] Japanese Patent Publication No. 2023-78877 [Overview of the Initiative] [Problems that the invention aims to solve]

[0011] The inventors have now discovered that in security operations, if it is possible to display not only paper manuals but also on-site conditions with a sense of realism, including not only the security patrol route but also information, precautions, and confirmation items at each patrol point, as well as real-time information such as information on those remaining, even inexperienced personnel can perform advanced security patrols.

[0012] This significantly shortens the time required for training, eliminating the need for long-term internships. It also allows for a reduction in paper-based manuals. However, in such security operations, security patrol information and other security-related information must be kept confidential and not leaked unintentionally. Furthermore, given the complexity of the security industry, which involves shift management through numerous personnel, handover and communication of information can be extremely cumbersome, involving person-to-person or individual to everyone. Therefore, paper-based manuals and communication notebooks can still be significantly reduced.

[0013] The present invention aims to provide a patrol security support system that improves the efficiency and speed of security patrol operations, as well as enhances security, by reducing the internship period, streamlining traditional manuals and communication notebooks, and eliminating reliance on conventional paper-based manuals for security operations in condominiums and buildings. [Means for solving the problem]

[0014] To achieve the above objective, the patrol security support system of the present invention is a patrol security support system in which patrol security course information for security work in buildings, condominiums, facilities, etc. is registered on a management server and can be received and viewed on an external display terminal device via an appropriate network, and is characterized by comprising: a receiving means that accesses the management server and plays back the patrol security course information on the display terminal device to perform patrol security; an authentication means that authenticates the operator so that only security guards authorized in advance can receive the information when the receiving means receives it; and a control means that, when the authentication means confirms that the operator is an authorized security guard, controls the receiving terminal means so that the patrol security course information stored on the management server can be viewed.

[0015] In an ideal embodiment, the display terminal device for displaying the patrol route information is composed of a glasses-type device.

[0016] As a more specific example, it is desirable that the authentication means consist of an authentication means that determines whether an employee is recognized as being on duty by the attendance system installed on the management server.

[0017] Furthermore, the patrol route information is output when the display terminal device recognizes that it has reached a specified location, based on the information in the message notebook that has been pre-registered on the management server with specified locations. [Brief explanation of the drawing]

[0018] [Figure 1] A conceptual diagram illustrating an embodiment of the patrol security support system of the present invention. [Figure 2] An explanatory diagram illustrating an example of the display of patrol security information in the patrol security support system of the present invention. [Figure 3]Explanatory drawing of the display terminal device in the patrol security support system of the present invention. [Figure 4] Explanatory drawing of the on-duty and off-duty flow of security guards when using the patrol security support system of the present invention. [Figure 5] Explanatory drawing of file management in the server of the patrol security support system of the present invention. [Figure 6] Explanatory drawing of the on-duty and off-duty processing screen in the patrol security support system of the present invention. [Figure 7] Explanatory drawing of the contact note input screen in the patrol security support system of the present invention. [Figure 8] Explanatory drawing of the contact note input screen in the patrol security support system of the present invention. [Figure 9] Explanatory drawing of the screen of the display terminal device in the patrol security support system of the present invention. [Figure 10] Explanatory drawing of the time schedule of security guards supported by the patrol security support system of the present invention. [Figure 11] Explanatory drawing of the patrol security course of security guards when using the patrol security support system of the present invention.

Mode for Carrying Out the Invention

[0019] Hereinafter, embodiments of the present invention will be described based on FIGS. 1 to 11. The patrol security support system 1 of the present invention is a patrol security support system in which patrol security course information 4 in security operations such as buildings, condominiums, and facilities is registered in a management server 2 and can be received and browsed by an external display terminal device 3 via an appropriate network network 10. It is characterized by comprising a communication means 5 for accessing the management server 2 and reproducing the patrol security course information 4 on the display terminal device 3 to perform patrol security, an authentication means 6 for authenticating an operator so that a security guard pre-authorized when receiving by this communication means 5 can receive, and a control means that is controlled so that the patrol security course information 4 stored in the management server 2 can be browsed on the display terminal device 3 when it is recognized by this authentication means 6 that the security guard is authorized.

[0020] In an ideal embodiment, the display terminal device 3 that displays the patrol security route information 4 is composed of a glasses-type device 8 (AR glasses) (see Figures 2 and 3).

[0021] As a more specific example, the authentication means 6 is comprised of an authentication means 6 that determines whether an employee is recognized as being on duty by the attendance system 11 provided on the management server 2.

[0022] Furthermore, the patrol route information 4 is output when the display terminal device 3 recognizes that it has reached a specified location, based on the information in the message notebook that has been pre-registered with the management server 2 with specified locations.

[0023] For example, as shown in Figure 2, while viewing realistic spatial information R through the glasses, information from the management server 2 can be transmitted, and "arrows" (extended information A) indicating the direction of the patrol route can be displayed. Furthermore, many glasses-type devices 26 are equipped with camera means C, which is desirable for security work as it allows for the timely incorporation of video information in security reports. Specifically, various report items and video footage of remaining persons can be conveyed with a greater sense of realism than written text.

[0024] An important feature of the patrol security support system 1 of the present invention is that a security guard management file 13 is stored in advance in the management server 2, enabling genuine security guards to perform patrol security duties, and after authenticating patrol security information at that location on that day, at that time, the security guard receives and can view patrol security course information 4 on the display terminal device 3 carried by the security guard.

[0025] As shown in Figure 2, Figure 3 is configured with a display means 44 that can display information transmitted from the management server 2 and extended information A such as the direction of the patrol course while viewing real spatial information R through the glasses, a camera means C provided on the edge of the glasses, a communication means 43 for communicating with an external mobile phone terminal or directly with the management server 2, a storage means 46 for storing temporary information, an input means for inputting and outputting video, audio via a microphone (not shown), and operation information, and a control means 47 that controls the camera means C, display means 44, communication means 43, storage means 46, and input means 45.

[0026] The aforementioned biometric authentication can be selected from options such as fingerprints or irises, but iris authentication is more reliable. For example, the iris of the person to be guarded can be photographed using a suitable camera provided on the display terminal device 3 to confirm and authenticate that they are the designated security guard.

[0027] Security guards are required to receive regular security training, and they undergo training for a set number of hours throughout the year. In addition, for new departments, they are first trained as interns, accompanying experienced security guards on patrol routes and receiving explanations. As mentioned above, they can simply play and view pre-prepared virtual reality video information of the patrol routes externally, but it is especially important to prevent leakage for security reasons. Therefore, when security guards scheduled to be assigned to a department view the information externally, they must access the security guard management file 13, which is registered in advance on the system management server 2, and be authenticated via the authentication means 6 before they can view it.

[0028] While fingerprint authentication is the most cost-effective biometric authentication method, iris recognition is not necessarily required. By using biometric authentication in this way, security footage and other video recordings cannot be inadvertently viewed by third parties. Furthermore, virtual reality video information 15 should generally be made available for viewing during working hours. This system also allows for near-certain identification of viewers outside of working hours and locations, thus avoiding the risk of patrol information leaks.

[0029] Furthermore, in security operations, information such as security report files for building and condominium management companies and management associations is stored on the system management server 2 and can be transferred to the management company's or management association's terminal devices 21 and 22 via the internet network 10.

[0030] Furthermore, access to the system management server 2 is restricted in principle to when a security guard is on duty using the attendance system. When a security guard starts up the display terminal device 3 at the security site, the management screen shown in Figure 6 is displayed. Figure 6 shows a screen for a two-person security guard situation, where security guard "Invention Taro" has already reported for duty, and the other security guard has not yet reported for duty. Attendance can be recorded using the terminal device 23 provided at the site, or using a personal mobile phone (hereinafter referred to as display terminal device 3). Generally, each individual records their attendance using their own display terminal device 3. To explain the security guard attendance management program in Figure 4, when the "Attendance / Departure Report" application is launched and the "Attendance / Departure Report" process is performed, step 51 checks whether the current time is within the time frame for attendance reporting or departure reporting.

[0031] This functions as a security measure to prevent malicious third parties from accessing the display terminal device 3 if they attempt to do so outside of working hours. Within the designated time, step 52 determines whether the user is clocking in or clocking out. If the user is clocking in, step 53 proceeds to referencing the information on the day's scheduled workers stored in the database 8. If the user is indeed the correct staff member (security guard) at the target work location, step 54 performs further authentication, such as confirming arrival at the location, if necessary. Once the clocking-in process is complete, step 55 indicates the user is on duty, and the display terminal device 3 and terminal devices 23 and 24 are granted access to the management server 2.

[0032] On the other hand, as mentioned above, there are rare cases where a security guard other than the one whose scheduled work information for the facility has been set in advance submits a work attendance report. In such cases, verification and authentication cannot be obtained in step 54, and the report is put on hold in step 56. Once it is determined that the change will be made at headquarters, and it is confirmed in step 57 that the person on hold in step 56 is a legitimate worker, the report is determined to be on duty, and the process reaches step 55, where the report is determined to be on duty.

[0033] The clock-out process starts from step 52. Since the time check was performed in the preceding step 51, the process moves to step 59, where the clock-out process is completed, and the clock-in and clock-out processes are finished. As a result, outside of working hours, terminal devices 23 and 24 and display terminal device 3 will not be able to access the management server 2.

[0034] As shown in Figure 10, in a two-person security system, the work schedule is planned so that the two work together to complement each other and carry out security duties. The figure shows a time schedule from 9pm to 9am the next day. "Inventor Taro" works at the disaster prevention center from 9am, and "Patent Jiro" goes out on patrol. From 10pm, "Inventor Taro" takes a nap in the nap room, and at the same time, "Patent Jiro" starts work at the disaster prevention center. At 2am, they switch places, and at 6am, "Inventor Taro" goes out on patrol, and "Patent Jiro" is on standby at the disaster prevention center. At 7am, "Inventor Taro" returns from patrol and is on standby at the disaster prevention center, and "Patent Jiro" takes on standing guard duty at the entrance of the apartment building. After one hour of standing guard, they return to the disaster prevention center, complete the security report together, hand it over to the management company, and finish their security duties.

[0035] Figure 11 is a diagram illustrating a patrol route for security personnel, showing where and in what order to patrol. In this particular case, it is a patrol of a high-rise apartment building, starting from the disaster prevention center and going up to the 41st floor. The diagram only has headings such as "suspicious person check" and "noise check," but the manual provides more detailed explanations.

[0036] In addition, during security operations, various management and security-related handover matters are constantly being communicated to security guards from the management company. Security guards create a communication information file 14 to ensure that this information is always conveyed to all security guards on duty. When the security support system is launched from Figure 6, the system transitions to the communication information screen in Figure 7. On this screen, information is exchanged between security control and on-site personnel via chat email in real time (see Figure 7). Furthermore, the system includes fields for "Date," "From Whom," "To Whom," "Content," "Security Item," and "Remarks," allowing users to view all communication information at a glance.

[0037] In this way, the transmitted information is stored as a record in a database and sequentially accumulated as a transmitted information file 14 on the system management server 2. Clicking on the transmitted information in Figure 7 transitions to the detailed input screen in Figure 8, where specific details can be entered. Here, nothing is written in the first line of the transmitted information in Figure 7, "Security Item," but "Security Item" is entered in the second line. In this case, as will be explained later, the information is also transmitted to the record in the security manual file 12 that has a matching "Security Item."

[0038] For example, in the security manual, patrol routes such as "41F," "30F," "22FBP," and "3F Piloti" are listed as "security items" in a database and stored on the management server 2 as security manual file 12. When this security manual file 12 is viewed, the information from security item 18 in the related communication information file 14 is added to security item 17 in security manual file 12.

[0039] In other words, as shown in Figure 2, the security support system 1 of the present invention is configured such that when a security item 18 provided in the security transmission information record constituting the transmission information file 14 is added and stored, and the security item 18 provided in the security transmission information record of the security manual file 12 matches the security item 17, the content item of the transmission item is also added to the security manual file 2 and output as voice or text information.

[0040] For example, in Figures 7-8, the information entered as communication data shows that the date is "June 7th," and the message is from "Inventor Taro" to "Everyone" with the title "Illegal parking is rampant. Warning required," and in the "Security item:" column, it is confirmed that "Perimeter public open space" is written.

[0041] On the other hand, Figure 9 shows a playback of video file 15 from security manual file 12. When it is played back, the cursor on the left side of the screen moves up and down and reaches "Perimeter Public Open Space" under "Security Items". At this point, in addition to the information already written in the manual (see bottom left of Figure 9), the security item 18 information from the security transmission record in transmission information file 14 is output as audio and text information (see bottom right of Figure 9).

[0042] In this way, because the information stored as the communication information file 14 is linked to the security manual file 12, the security manual always contains the latest information, preventing it from becoming outdated and ensuring that it always maintains the most up-to-date information.

[0043] Furthermore, if the security item information stored in the communication information file 14 is deleted, the link between the communication information file 14 and the security manual file 12 will be terminated, and the communication information provided to the security manual file 12 will be deleted.

[0044] Figure 9 illustrates an example where the security manual file 12 consists of video files 15. However, the system is not limited to video files; it can be any database containing records of security items, including text and diagrams.

[0045] Furthermore, video file 15 can be virtual reality footage shot with a 360-degree camera, making it suitable for training new security guards on their patrol routes. Moreover, security-related information can be added in real time, so even training footage can maintain its up-to-date security system without degradation.

[0046] Thus, with the patrol security support system of the present invention, highly secure patrol routes and security information are not leaked to external parties unnecessarily, ensuring safe operation. Furthermore, security guards can concentrate on their security duties, making this a highly beneficial system from an industrial perspective.

[0047] Furthermore, by storing security information on the management server and managing all security work information on the server side, even if an employee loses their display terminal device or resigns from security work but continues to possess a mobile device, they will no longer be able to authenticate their attendance and departure times. This prevents security information from being inadvertently leaked, thus resolving security issues. [Explanation of Symbols]

[0048] 1…Patrol Security Support System 2… Management Server 3…Display terminal device 4…Patrol route information 5…Means of communication 6… Authentication methods 7…Control means 8… Glasses-type device (AR glasses) 10…Network 11… Attendance Management System 12…Patrol Security Manual 13…Security Guard Management File 14…Transmission Information File 15…Video information file 17, 18…Security items 43…Means of communication 44...Display means 45…Input means 46...Memory means 47... Control means A... Extended video C... Camera means R...Real footage

Claims

1. A patrol security support system in which patrol route information for security operations in buildings, apartments, facilities, etc. is registered on a management server and can be received and viewed on an external display terminal device via an appropriate network, A communication means that accesses the management server and plays back patrol security route information on the display terminal device to enable patrol security, An authentication means is provided to authenticate the operator so that when receiving data via the receiving means, only security guards who have been pre-authorized can receive it. A patrol security support system characterized by comprising a control means that, when the authentication means confirms that the person is an authorized security guard, controls the display terminal device to allow viewing of patrol security route information stored in the management server.

2. The patrol security support system according to claim 1, characterized in that the display terminal device for displaying the patrol security route information is composed of a glasses-type device.

3. The patrol security support system according to claim 1 or 2, characterized in that the authentication means comprises an authentication means that determines whether an employee is recognized as a person on duty by an attendance system provided on the management server.

4. The patrol security support system according to any one of claims 1 to 3, characterized in that the patrol security route information is output when the display terminal device recognizes that it has reached a designated location, based on the information in the message notebook which has been registered in advance on the management server with a specified location.

Images