Proposed apparatus, proposed system, proposed method and program

Abstract

The present invention provides a proposed device that makes it easier for users to select the items they apply for WELL certification. [Solution] The proposed device includes an acquisition unit 221 that acquires first information indicating the result of a determination of whether or not the environment of a single indoor space 100 satisfies the requirements of each of the multiple certification items specified in the environmental certification, and an output unit 225 that outputs at least a portion of the one or more unfulfilled items indicated by the first information acquired by the acquisition unit 221, based on the priority assigned to each of the one or more unfulfilled items in advance.

Description

[Technical Field]

[0001] The present disclosure relates to a proposal device, a proposal system, a proposal method, and a program. [Background Art]

[0002] Patent Document 1 discloses an illumination system that provides illumination light satisfying WELL certification requirements while adapting to changes in the illumination environment. [Prior Art Literature] [Patent Literature]

[0003] [Patent Document 1] Japanese Unexamined Patent Publication No. 2020-167108 [Summary of the Invention] [Problem to be Solved by the Invention]

[0004] WELL certification disclosed in Patent Document 1 and the like is an evaluation system for evaluating a space such as a facility or an office, which incorporates the perspective of the physical and mental health of people who spend time in the space.

[0005] In recent years, there has been an increasing trend toward obtaining WELL certification in offices and other places.

[0006] Here, the examination items for WELL certification cover a wide range. Generally, from among the wide variety of WELL certification examination items, an achievable examination item for the target space is selected, and an application for WELL certification examination is made for the selected examination item.

[0007] WELL certification has different ranks. For example, the number of certification items for WELL v2 is "24 mandatory items + 100 additional point items", and it includes items with performance standards. The requirement for WELL v2 certification is that all 24 mandatory items are satisfied, and the certification is ranked into four ranks: Platinum, Gold, Silver, and Bronze according to the score of the additional point items.

[0008] Generally, before actually submitting an application for certification, interviews are conducted with users of the space to be reviewed. Based on the results of these interviews, the items to be reviewed for WELL certification are selected while predicting the ranking.

[0009] However, because the WELL certification assessment criteria are extensive, selecting which items to apply for WELL certification is a very time-consuming process.

[0010] This disclosure aims to provide a proposed device, etc., that can make it easier for users to select the items to apply for WELL certification. [Means for solving the problem]

[0011] One embodiment of the proposed device relating to this disclosure includes an acquisition unit that acquires first information indicating the result of a determination of whether or not the environment of a single indoor space satisfies the requirements of each of a plurality of certification items specified in environmental certification, and an output unit that outputs at least a portion of the one or more unfulfilled items indicated by the first information acquired by the acquisition unit, based on a priority assigned in advance to each of the one or more unfulfilled items.

[0012] Furthermore, one aspect of the proposed system relating to this disclosure comprises the proposed device and a terminal device that presents to the user at least a portion of the one or more unfulfilled items output by the output unit.

[0013] Furthermore, one aspect of the proposed method relating to this disclosure is a proposed method executed by a computer, which includes an acquisition step of acquiring first information indicating the result of a determination of whether or not the environment of a single indoor space satisfies the requirements of each of a plurality of certification items defined in environmental certification, and an output step of outputting at least a portion of the one or more unfulfilled items indicated by the first information acquired in the acquisition step, based on a priority assigned in advance to each of the one or more unfulfilled items.

[0014] Furthermore, this disclosure can be implemented not only as the proposed method described above, but also as a program that causes a computer to execute the proposed method. Moreover, it can also be implemented as a computer-readable recording medium storing that program. [Effects of the Invention]

[0015] The proposed device, system, method, and program described herein make it easier for users to select the items for which they apply for WELL certification. [Brief explanation of the drawing]

[0016] [Figure 1] Figure 1 is a diagram showing an overview of the proposed system according to an embodiment. [Figure 2] Figure 2 is a block diagram showing the functional configuration of the proposed system according to the embodiment. [Figure 3] Figure 3 is a flowchart illustrating the operation of the server according to the embodiment. [Figure 4] Figure 4 shows an example of a database according to the embodiment. [Figure 5] Figure 5 shows an example of a display screen shown on a terminal device according to an embodiment. [Modes for carrying out the invention]

[0017] (Embodiment) The embodiments of the proposed apparatus, system, method, and program described herein will be explained in detail below with reference to the drawings. The embodiments described below are all preferred examples of the present disclosure. The numerical values, components, arrangement and connection configurations of components, steps, and step order shown in the following embodiments are examples only and are not intended to limit the present disclosure. Furthermore, components in the following embodiments that are not described in an independent claim will be described as any component constituting a preferred configuration.

[0018] It should be noted that each figure is a schematic diagram and is not necessarily strictly illustrated. In addition, in each figure, substantially identical components are denoted by the same reference numerals, and overlapping descriptions may be omitted or simplified.

[0019] In addition, ordinal terms such as "first", "second", etc. in the present disclosure do not mean the number or order of components or the like unless otherwise specified, and are used for the purpose of avoiding confusion between and distinguishing between components of the same type.

[0020] [Abstract] First, an outline of the proposal system according to the embodiment will be described. Figure 1 is a diagram showing an outline of the proposal system 10 according to the embodiment. As shown in Figure 1, the proposal system 10 includes a server 20 and a terminal device 30.

[0021] The proposal system 10 is a system that presents information to a user 201 for supporting the selection of items for which an application for environmental certification examination is to be filed, based on the result of pass / fail judgment when an application for examination of environmental certification items is filed. For example, the proposal system 10 judges whether the environment of an indoor space 100 satisfies the requirements for environmental examination based on the content of an interview survey conducted by the user 201 on a subject 202 in the indoor space 100, and presents information to the user 201 for supporting the selection of items for which an application for environmental certification examination is to be filed, based on the result of the judgment.

[0022] The indoor space 100 is a space that is subject to environmental certification examination. The environmental certification examination is performed on the environment of the indoor space 100. The indoor space 100 is, for example, an office, but may also be a commercial facility, a public facility, or a residential building. The environment of the indoor space 100 includes the surrounding environment of the indoor space 100, as well as systems or operation rules related to the indoor space 100.

[0023] The user 201 is, for example, a consultant who assists with the application for the examination when the indoor space 100 undergoes the environmental certification examination.

[0024] Subject 202 is, for example, a user of the indoor space 100. Subject 202 may also be, for example, the owner of the building that includes the indoor space 100. Subject 202 can check various information about the indoor space 100 as appropriate. Various information about the indoor space 100 includes, for example, information indicating the type, function, and number of facilities that the indoor space 100 is equipped with.

[0025] The environmental certification referred to here is, for example, the WELL Building Standard (the so-called WELL certification), but other environmental certifications may also be used. Examples of other environmental certifications include DBJ Green Building certification, CASBEE (Comprehensive Assessment System for Built Environment Efficiency), BELS (Building Energy-efficiency Labeling System), LEED, ZEB (Net Zero Energy Building) certification, and BREEAM.

[0026] WELL certification is a spatial evaluation system for buildings. WELL certification is unique in that it not only evaluates ergonomic aspects such as efficient use of space or mechanisms that improve productivity, but also emphasizes the well-being of people who spend time in the space. WELL certification is an evaluation system that measures, evaluates, and certifies various functions that affect the physical and mental health and well-being of people who spend time in a space.

[0027] WELL certification is exemplified by the WELL Building Standard v2 (hereinafter referred to as WELL v2). WELL v2 is a WELL certification system that evaluates healthy working environments by comprehensively assessing "10 concepts + innovations related to a healthy, safe, and comfortable environment." Specifically, the 10 concepts of WELL v2 are "air," "thermal comfort," "light," "sound," "mind," "water," "materials," "community," "nutrition," and "exercise." The number of certification items for WELL v2 is "24 mandatory items + 100 bonus items," and some items have performance standards. The requirement for WELL v2 certification is to meet all 24 mandatory items, and according to the score of the bonus items, it is ranked in one of four ranks: Platinum, Gold, Silver, and Bronze. WELL v2 is mainly targeted at offices.

[0028] Furthermore, WELL certification includes, for example, the Health-Safety Rating. The Health-Safety Rating is a WELL certification system specifically focused on infectious disease control. The Health-Safety Rating evaluates five areas with added innovation: "cleaning and disinfection procedures," "emergency response plan," "healthcare service resources," "air and water quality management," and "stakeholder engagement and communication." There are 28 certification items, and certification can be obtained by selecting 15 or more of them and passing the assessment. The Health-Safety Rating is mainly targeted at facilities where people gather, such as hotels, commercial facilities, and stadiums.

[0029] Please note that the items subject to review for WELL certification, as described above, are merely examples and are not limited to these, and may be changed as appropriate.

[0030] As described above, the items subject to WELL certification assessment are diverse. The task of user 201 selecting the items to apply for WELL certification assessment based on information describing the environment of indoor space 100 is a difficult one.

[0031] According to the proposed system 10 in this embodiment, user 201 can more easily select the items to apply for WELL certification review.

[0032] [composition] The configuration of the proposed system 10 according to the embodiment will now be described. Figure 2 is a block diagram showing the functional configuration of the proposed system 10 according to the embodiment.

[0033] The proposed system 10 is a system that assists in selecting items to apply for environmental certification. For example, based on the results of an interview conducted by user 201 with subject 202 regarding the environment of the indoor space 100, the proposed system 10 determines whether the environment of the indoor space 100 meets the requirements of the environmental certification items, and based on the result of this determination, presents user 201 with information to assist in selecting items to apply for environmental certification. The proposed system 10 comprises a server 20 and a terminal device 30.

[0034] Server 20 is a device that acquires first information indicating the result of a determination of whether the environment of the indoor space 100 meets the requirements of each of the multiple certification items defined in the environmental certification, and outputs at least some of the one or more unfulfilled items indicated by the acquired first information to the terminal device 30 based on the priority assigned to each of the one or more unfulfilled items in advance. Server 20 is implemented, for example, by a cloud server. Specifically, Server 20 comprises a communication unit 21, an information processing unit 22, and a storage unit 23.

[0035] The communication unit 21 is a communication circuit (communication module) for the server 20 to communicate with the terminal device 30 via the wide-area communication network 40. The communication unit 21 is a wireless communication circuit that performs wireless communication, but it may also be a wired communication circuit that performs wired communication. The communication standard for communication performed by the communication unit 21 is not particularly limited.

[0036] The information processing unit 22 performs information processing necessary for the server 20 to operate. The information processing unit 22 is implemented, for example, by a microcomputer, but may also be implemented by a processor or dedicated circuit. The functions of the information processing unit 22 are realized by the execution of computer programs (software) stored in the storage unit 23 by the hardware, such as the microcomputer or processor, that constitutes the information processing unit 22. Specifically, the information processing unit 22 includes an acquisition unit 221, a specification unit 222, a determination unit 223, an assignment unit 224, and an output unit 225.

[0037] The acquisition unit 221 acquires first information indicating the result of a determination of whether or not the environment of the indoor space 100 satisfies the requirements of each of the multiple certification items specified in the environmental certification. The acquisition unit 221 acquires the first information by, for example, reading a file containing the first information, but may also acquire the first information by accepting input of the first information using a predetermined application program.

[0038] The first piece of information categorizes the multiple certification items defined in the environmental certification into achieved and unachieved items. Achieved items are those for which the environment of indoor space 100 has been determined to meet the requirements of the certification item. Unachieved items are those for which the environment of indoor space 100 has been determined to not meet the requirements of the certification item. The environment of indoor space 100 includes, for example, the equipment, lighting environment, or thermal environment of indoor space 100. Furthermore, the environment of indoor space 100 also includes the surrounding environment of indoor space 100, and the systems or operational rules related to indoor space 100.

[0039] The identification unit 222 identifies the priority assigned to each of the one or more unfulfilled items based on a database that shows the priority assigned to each of the multiple authentication items. It is not mandatory for the server 20 to have the identification unit 222.

[0040] The determination unit 223 determines whether or not there is an error in the first information based on the content of the conversation regarding the indoor space 100. It is not essential that the server 20 is equipped with the determination unit 223.

[0041] The assignment unit 224 assigns priority to each of the multiple authentication items based on the content of the conversation regarding the indoor space 100. It is not mandatory for the server 20 to have the assignment unit 224.

[0042] The output unit 225 outputs at least a portion of the one or more unfulfilled items indicated by the first information acquired by the acquisition unit 221, based on the priority assigned to each of the one or more unfulfilled items in advance.

[0043] The memory unit 23 is a storage device that stores various information necessary for the server 20 to operate. The memory unit 23 is implemented, for example, by semiconductor memory. The computer programs stored in the memory unit 23 include application programs for operating the server 20.

[0044] Terminal device 30 is an information terminal that receives uncompleted items output to server 20 and displays the received uncompleted items. Terminal device 30 is used by user 201. Terminal device 30 can be implemented as a mobile terminal such as a tablet or smartphone, but may also be implemented as a personal computer. Specifically, terminal device 30 includes a communication unit 31, an information processing unit 32, a storage unit 33, an operation reception unit 34, a display unit 35, a position measurement unit 36, an audio input unit 37, and an imaging unit 38.

[0045] The communication unit 31 is a communication circuit (communication module) for the terminal device 30 to communicate with the server 20 via the wide-area communication network 40. The communication unit 31 communicates according to a communication standard such as Wi-Fi (registered trademark). The communication standard used by the communication unit 31 is not particularly limited.

[0046] The information processing unit 32 performs information processing for the operation of the terminal device 30. Specifically, the information processing unit 32 displays an image on the display unit 35 based on information received from the server 20, and performs information processing to transmit information received using the operation reception unit 34 and information acquired by the position measurement unit 36 ​​or the voice input unit 37 to the server 20 using the communication unit 31. The information processing unit 32 is implemented by, for example, a microcomputer, but may also be implemented by a processor or dedicated circuit. The functions of the information processing unit 32 are realized by the execution of computer programs (software) stored in the storage unit 33 by the hardware, such as the microcomputer or processor that constitutes the information processing unit 32.

[0047] The memory unit 33 is a storage device that stores various information necessary for the operation of the terminal device 30. The memory unit 33 is implemented, for example, by semiconductor memory. The computer program stored in the memory unit 33 includes an application program for operating the terminal device 30.

[0048] The operation reception unit 34 receives input from user 201. The operation reception unit 34 may be implemented by, for example, a keyboard and mouse. The operation reception unit 34 may also be implemented by a touch panel or the like.

[0049] The display unit 35 displays various images. The display unit 35 is implemented by a display panel such as a liquid crystal panel or an organic EL (Electro-Luminescence) panel.

[0050] The position measurement unit 36 ​​measures the current position (coordinates) of the terminal device 30 and outputs position information indicating the measured current position. The position measurement unit 36 ​​is implemented by a GNSS (Global Navigation Satellite System) module such as a GPS (Global Positioning System) module. It is not essential that the terminal device 30 is equipped with the position measurement unit 36.

[0051] The voice input unit 37 acquires the conversation between the user 201 and the target person 202 as voice information. The voice input unit 37 is implemented, for example, by a microphone. It is not essential that the terminal device 30 is equipped with the voice input unit 37.

[0052] The imaging unit 38 captures images. The imaging unit 38 is implemented, for example, by a camera. It is not essential that the terminal device 30 has an imaging unit 38.

[0053] The generating AI 300 generates text to suggest additional uncompleted items that should be acquired, based on the first information. The server 20 communicates with the generating AI 300 using the communication unit 21 and inputs the first information, causing the generating AI 300 to generate text to suggest additional uncompleted items that should be acquired.

[0054] Furthermore, the generating AI 300 may assign a priority to each of the one or more unfulfilled items. The generating AI 300 may also determine whether the first information contains errors based on the content of the conversation regarding the indoor space 100, or assign a priority to each of the multiple authentication items. In other words, the generating AI 300 can support the information processing performed by the information processing unit 22.

[0055] For example, the Generating AI300 learns data showing which items were obtained and which were not obtained in past environmental certification audits of other indoor spaces. Based on this data, the Generating AI300 determines that items obtained in many other indoor spaces (i.e., with a high probability in past audits) are high-priority items, and items not obtained in many other indoor spaces are low-priority items. Based on the results of this determination, the Generating AI300 assigns a priority to each of the one or more unfulfilled items.

[0056] The generating AI 300 is configured to generate text that suggests additional unfulfilled items that should be acquired for environmental certification, using RAG (Retrieval-Augmented Generation). In RAG, the generating AI 300 is allowed to refer to data on environmental certification items stored in the storage unit 23 of the server 20, thereby improving the accuracy of the text. The server 20 accesses the generating AI 300, for example, using an API (Application Programming Interface).

[0057] By using RAG, the generating AI300 can automatically generate text suggesting appropriate additional unfulfilled items to be acquired, even if there are changes or additions to the criteria and items for WELL certification assessment, or updates to the generating AI model, simply by modifying the data on environmental certification items stored in the memory unit 23.

[0058] Furthermore, the Generating AI 300 may be a Generating AI that has been fine-tuned to generate questions related to environmental certification items. The Generating AI 300 that has been fine-tuned is realized by training a pre-trained model with additional data related to environmental certification items.

[0059] In this disclosure, the proposal made by the proposal system 10 (the content of the output by the proposal device 20) is a proposal that takes into account the priority and weighting of the evaluation items to be achieved. Since the generating AI 300 has learned this priority and weighting, it can make appropriate proposals.

[0060] [Operation] Generally, environmental certification assessments involve multiple assessment criteria. In practice, however, instead of applying for assessment for all of these criteria, applicants typically select which criteria to apply for and then apply only for those selected criteria. However, because the WELL certification assessment criteria are so diverse, selecting which criteria to apply for requires considerable effort.

[0061] The server 20 according to this embodiment acquires first information indicating the result of a determination of whether the environment of the indoor space 100 meets the requirements of each of the multiple certification items defined in the environmental certification, and can output at least some of the one or more unfulfilled items indicated by the acquired first information to the terminal device 30 based on a pre-assigned priority. In other words, the server 20 according to this embodiment can cause the terminal device 30 to present additional items that should be acquired from among the unfulfilled items. Additional items that should be acquired are items that have been determined to be unfulfilled, where the environment of the indoor space 100 does not meet the requirements of each of the multiple certification items defined in the environmental certification, and for which it is recommended to aim to meet the requirements by improving the environment of the indoor space 100. The operation of such a server 20 will now be explained. Figure 3 is a flowchart illustrating the operation of the server 20 according to this embodiment.

[0062] First, the acquisition unit 221 acquires the first information (S11). The determination of whether the result is shown in the first information may be performed, for example, by the proposed system 10 or by the user 201.

[0063] Once the first information is obtained, the identification unit 222 identifies the priority assigned to one or more unfulfilled items (S12).

[0064] For example, the identification unit 222 identifies the priority assigned to one or more unfulfilled items by referring to the database stored in the storage unit 23. Figure 4 shows an example of a database 50 according to the embodiment. In the database 50 shown in Figure 4, "item," "priority," and "acquisition rate" are associated with each other.

[0065] "Item" refers to information indicating the items of the environmental certification assessment. Examples of "items" include "V02," "S05," and "W06," but other notation methods are acceptable, and there are no particular limitations as long as the items in the environmental certification assessment can be identified. For example, "S05" means the "sound absorption" item in the "sound" concept of the WELL certification assessment.

[0066] "Priority" is information indicating the priority of items in environmental certification. Priority indicates the recommended level of application for each item when applying for environmental certification. For example, priority indicates how easy it is to obtain environmental certification. In Database 50, the higher the priority, the higher the recommendation level. For example, items that are easy to achieve, such as items that can be achieved by introducing equipment or fixtures, are assigned a high priority.

[0067] Furthermore, "priority" is set for each "attribute." "Attributes" are information indicating the attributes of the users of the indoor space 100. For example, if indoor space 100 is an office, the attributes of the users of the indoor space include the characteristics of the company to which the users belong, the industry, or the occupation. In the database 50 shown in Figure 4, for example, "Attribute A" means a distributor, and "Attribute B" means a construction company. For example, the priority of reviewing item "V03" is "7" overall, "6" for distributors, and "8" for construction companies, and item "V03" indicates that if the target person 202 is a construction company, it is strongly recommended that a proposal be made to achieve it.

[0068] The "Acquisition Rate (%)" is information that indicates the results of past environmental certification assessments for other indoor spaces. In other words, the higher the acquisition rate, the stronger the recommendation for proposals to achieve the item. Note that, although not shown in the database 50 shown in Figure 4, the "Acquisition Rate (%)" may be managed for each "attribute" in the same way as the "Priority." The "Priority" may be determined based on the "Acquisition Rate (%)."

[0069] The identification unit 222 identifies the priority assigned to each of the one or more unfulfilled items by referring to the database 50.

[0070] At this time, the acquisition unit 221 may acquire first attribute information based on the content of the conversation concerning the indoor space 100. The first attribute information is information indicating the attributes of the subject 202. For example, the acquisition unit 221 acquires audio including a conversation between user 201 and subject 202 regarding the indoor space 100, and acquires the first attribute information by analyzing the content of the conversation.

[0071] The identification unit 222 identifies attributes that are highly similar to the first attribute information acquired by the acquisition unit 221 by referring to the database 50, and identifies the priority assigned to each of the one or more unfulfilled items.

[0072] Furthermore, for example, the identification unit 222 identifies the priority assigned to each of the one or more unfulfilled items by the assignment unit 224. The assignment unit 224 assigns a priority to each of the multiple authentication items based on the content of the conversation regarding the indoor space 100. For example, the assignment unit 224 assigns a priority to the authentication items by analyzing the content of the conversation, which includes the conversation between the user 201 and the subject 202 regarding the indoor space 100 acquired by the acquisition unit 221. The assignment unit 224 assigns a higher priority to authentication items whose results in the first information are likely to change.

[0073] For example, if user 201 and subject 202 are having a conversation about a water server, and subject 202 makes a positive statement such as, "Currently, we don't have a water server installed, but we'd like to consider it positively," then the assignment unit 224 will assign a high priority to the authentication items related to the installation of a water server. Also, for example, if user 201 and subject 202 are having a conversation about emergency response procedures, including confirming evacuation routes in the event of a fire or earthquake, and subject 202 says, "I can't confirm that right now," or if there is insufficient information to make a prior pass / fail judgment, then the assignment unit 224 will assign a high priority to the authentication items related to emergency response.

[0074] Once priority is determined, the output unit 225 outputs the uncompleted items based on priority (S13). The information indicating the uncompleted items output by the output unit 225 is received by the terminal device 30. The information processing unit 32 presents this information to the user 201 by displaying it on the display unit 35. For example, the output unit 225 outputs the uncompleted items based on priority by having the generation AI 300 generate text to suggest additional uncompleted items to be acquired. Figure 5 is a diagram showing an example of the display screen displayed on the terminal device 30 according to the embodiment. Figure 5(a) is a diagram showing a first display example of the display screen displayed on the terminal device 30 according to the embodiment. Figure 5(b) is a diagram showing a second display example of the display screen displayed on the terminal device 30 according to the embodiment.

[0075] Specifically, the output unit 225 outputs one or more unfulfilled items whose priority is equal to or higher than the threshold. The threshold is, for example, priority "8" in the database 50. As shown in Figure 5(a), the display 61 shown on the display unit 35 of the terminal device 30 displays a list of unfulfilled items with a priority of "8" or higher as items that should be acquired.

[0076] By checking Display 61, User 201 can identify the items they should aim to obtain when applying for environmental certification and propose areas of the indoor space 100 that should be improved.

[0077] Specifically, the output unit 225 outputs at least some of the unachieved items, one or more of them, based on priority, such that the sum of the number of achieved items indicated by the first information and the number of unachieved items output by the output unit 225 is equal to or greater than the number of targets achieved indicated by the second information.

[0078] Furthermore, the points earned upon achieving each item may differ. The correspondence between items and points is determined by the environmental certification review system. In other words, by identifying the item, the corresponding points can be identified.

[0079] In such cases, the output unit 225 outputs at least some of the unfulfilled items, based on priority, such that the sum of the points based on the achieved items indicated by the first information and the points based on the unfulfilled items output by the output unit 225 is equal to or greater than the target points indicated by the second information.

[0080] The second piece of information indicates the number of target achievements for multiple certification items. For example, the user 202 inputs their target WELL certification rank using the operation reception unit 34. The acquisition unit 221 acquires the input target WELL certification rank. The target WELL certification rank is an example of the second piece of information. As shown in Figure 5(b), the display 62 shown on the display unit 35 of the terminal device 30 displays a list of the number of items that should be acquired to achieve the target rank, and at least some of the one or more unachieved items, based on priority, so that the total number is equal to or greater than that number. The number of items that should be acquired to achieve the target rank is the difference between the number of target achievements indicated by the second piece of information and the number of achieved items indicated by the first piece of information. For example, if 7 points are needed to reach the target rank, at least 7 one or more unachieved items will be displayed in order to acquire 7 points or more.

[0081] By reviewing Display 62, User 201 can identify the items that should be targeted to achieve the target rank when applying for environmental certification and propose areas of the indoor space 100 that should be improved.

[0082] However, the form of the display screen shown on the terminal device 30 is not limited to the above. For example, all uncompleted items may be displayed in order of highest priority.

[0083] Based on the above operation, the server 20 can cause the terminal device 30 to present additional items that need to be acquired from the unfulfilled items, based on priority. Therefore, the server 20 can make it easier for user 201 to select the items for which they will apply for WELL certification review.

[0084] [Differentiation] Furthermore, the server 20 may determine whether there is an error in the first information based on the content of the conversation regarding the indoor space 100, and output the item among the multiple authentication items that has been determined to be incorrect.

[0085] For example, the acquisition unit 221 acquires audio including a conversation about the indoor space 100, and the determination unit 223 determines whether or not there is an error in the first information based on the content of the conversation. For example, if in the conversation the subject 202 states that smoking and the use of e-cigarettes are prohibited in the indoor space in question, and the user 201 mistakenly determines that the requirements regarding the no-smoking rule are not met and generates the first information, the determination unit 223 determines that there is an error in the first information, and the output unit 225 outputs items related to the no-smoking rule.

[0086] Such a server 20 can output additional items to be retrieved based on more accurate initial information, thus helping user 201 more accurately select the items to apply for WELL certification review.

[0087] [Effects, etc.] The technologies derived from the disclosures in this specification include, for example, the following. The technologies derived from the disclosures in this specification will be described below, along with the effects obtained by such technologies.

[0088] Technology 1 is a proposed device comprising: an acquisition unit 221 that acquires first information indicating the result of a determination of whether or not the environment of a single indoor space satisfies the requirements of each of several certification items defined in environmental certification; and an output unit 225 that outputs at least a portion of the one or more unfulfilled items indicated by the first information acquired by the acquisition unit 221, based on the priority assigned to each of the one or more unfulfilled items in advance. The server 20 in the above embodiment is an example of the proposed device. The indoor space 100 in the above embodiment is an example of a single indoor space.

[0089] Such a suggestion device can output additional items that should be acquired from the unfulfilled items, based on priority. Therefore, with such a suggestion device, user 201 can more easily select the items to apply for WELL certification review.

[0090] Technology 2 is a proposed device of Technology 1 in which the output unit 225 outputs unfulfilled items from among one or more unfulfilled items whose priority is above a threshold.

[0091] Such a suggestion device can output unfulfilled items with a priority above a threshold as items that should be acquired additionally.

[0092] Technology 3 is a proposed device of Technology 1 or 2, wherein the acquisition unit 221 further acquires second information indicating the number of target achievements for multiple certification items, and the output unit 225 outputs at least one or more of the unachieved items based on priority, such that the sum of the number of achieved items indicated by the first information acquired by the acquisition unit 221 and the number of unachieved items output by the output unit 225 is equal to or greater than the number of target achievements indicated by the second information acquired by the acquisition unit 221.

[0093] Such a proposed device can output additional items that need to be acquired in order for the indoor space 100 to achieve its target environmental certification rank.

[0094] Technology 4 is a proposed device according to any of Technologies 1 to 3, wherein the proposed device further includes an identification unit 222 that identifies the priority assigned to each of one or more unfulfilled items based on a database showing the priority assigned to each of a plurality of certification items, and an output unit 225 outputs at least a portion of the one or more unfulfilled items based on the priority assigned to each of the one or more unfulfilled items and the priority identified by the identification unit 222, and in the database, each of the plurality of certification items is assigned a priority based on the results of the environmental certification review of other indoor spaces that have been conducted in the past.

[0095] Such a proposed device can output additional items that need to be acquired from among the unfulfilled items, based on priorities determined from the results of environmental certification assessments of other indoor spaces conducted in the past.

[0096] Technology 5 is a proposed device of Technology 4, in which, in the database, each of the multiple authentication items is assigned a priority for each attribute, the acquisition unit 221 further acquires first attribute information indicating the attributes of a user of a single indoor space, and the identification unit 222 identifies the priority assigned to each of the one or more unfulfilled items based on the first attribute information acquired by the acquisition unit 221. In the above embodiment, the target person 202 is an example of a user of a single indoor space.

[0097] Such a proposed device can output additional items that should be acquired from among the unfulfilled items, based on a priority determined based on the results of environmental certification reviews conducted in the past for other indoor spaces used by people with similar attributes to the users of indoor space 100.

[0098] Technology 6 is a proposed device of Technology 5 in which the acquisition unit 221 acquires first attribute information based on the content of a conversation concerning a single indoor space.

[0099] Such a proposed device can estimate the attributes of users in the indoor space 100 from the content of their conversations.

[0100] Technology 7 is a proposed device according to any of Technologies 1 to 6, further comprising an assignment unit 224 that assigns a priority to each of a plurality of authentication items based on the content of a conversation concerning a single indoor space, and an output unit 225 that outputs at least a portion of one or more unfulfilled items based on the priority assigned to each of the one or more unfulfilled items by the assignment unit 224.

[0101] Such a suggestion device can output items that should be acquired additionally from among the unfulfilled items, based on the priority assigned based on the content of the conversation regarding the indoor space 100.

[0102] Technology 8 is a proposed device according to any of Technologies 1 to 7, comprising a determination unit 223 that determines whether or not there is an error in the first information based on the content of a conversation concerning a single indoor space, and an output unit 225 that outputs the item that the determination unit 223 has determined to be an error from among a plurality of authentication items.

[0103] Such a proposed device can output additional items to be acquired based on more accurate initial information, thereby helping user 201 more accurately select the items to apply for WELL certification.

[0104] Technology 9 is a proposed system 10 comprising a proposed device of any of technologies 1 to 8 and a terminal device 30 that presents to the user 201 at least a portion of one or more unfulfilled items output by the output unit 225.

[0105] Such a suggestion system 10 can cause the terminal device 30 to present additional items that should be acquired from the unfulfilled items, based on priority. Therefore, with such a suggestion system 10, the user 201 can more easily select the items to apply for WELL certification review.

[0106] Technology 10 is a proposed method to be executed by a computer, comprising: an acquisition step of acquiring first information indicating the result of a determination of whether or not the environment of a single indoor space satisfies the requirements of each of several certification items defined in environmental certification; and an output step of outputting at least some of the one or more unfulfilled items indicated by the first information acquired in the acquisition step, based on the priority assigned to each of the one or more unfulfilled items in advance.

[0107] This suggestion method can output additional items that should be acquired from the unfulfilled items based on priority. Therefore, this suggestion method can make it easier for user 201 to select the items to apply for WELL certification review.

[0108] Technology 11 is a program that causes a computer to execute the proposed method of Technology 10.

[0109] Such a program can help make it easier for user 201 to select the items to apply for WELL certification.

[0110] (Other embodiments) Although embodiments have been described above, this disclosure is not limited to the embodiments described above.

[0111] For example, in the above embodiment, the proposed system was implemented by multiple devices. When the proposed system is implemented by multiple devices in this way, the components of the proposed system (especially the functional components) may be distributed among the multiple devices in any manner.

[0112] Furthermore, the proposed system may be implemented as a single device. For example, the proposed system may be implemented as a single device equivalent to the proposed device.

[0113] Furthermore, the method of communication between devices in the above embodiment is not particularly limited. In addition, relay devices (such as gateway devices), which are not shown, may be involved in the communication between devices.

[0114] Furthermore, in the above embodiment, the processing performed by a specific processing unit may be performed by another processing unit. Also, the order of multiple processing units may be changed, or multiple processing units may be executed in parallel.

[0115] Furthermore, in the above embodiment, each component may be realized by executing a software program suitable for each component. Each component may also be realized by a program execution unit such as a CPU or processor reading and executing a software program recorded on a recording medium such as a hard disk or semiconductor memory.

[0116] Furthermore, each component may be implemented by hardware. For example, each component may be a circuit (or integrated circuit). These circuits may form a single circuit as a whole, or they may be separate circuits. Also, each of these circuits may be a general-purpose circuit or a dedicated circuit.

[0117] Furthermore, the general or specific embodiments of this disclosure may be implemented as a system, apparatus, method, integrated circuit, computer program, or recording medium such as a computer-readable CD-ROM. They may also be implemented in any combination of systems, apparatus, methods, integrated circuits, computer programs, and recording media.

[0118] For example, this disclosure may be implemented as a proposed embodiment of the above embodiment, or as a proposed method executed by a computer such as the proposed system (proposed device) of the above embodiment, or as a program (in other words, a computer program product) for causing a computer to execute the proposed method. Furthermore, this disclosure may be implemented as a computer-readable non-temporary recording medium on which such a program is recorded.

[0119] Furthermore, this disclosure also includes forms obtained by applying various modifications to each embodiment that a person skilled in the art could conceive, or forms realized by arbitrarily combining the components and functions of each embodiment without departing from the spirit of this disclosure. [Explanation of Symbols]

[0120] 10. Proposed System 20 Server (Proposed Device) 21 Communications Department 22 Information Processing Unit 221 Acquisition Department 222 Specific section 223 Judgment section 224 Assignment section 225 Output section 23 Memory section 30 Terminal devices 31 Communications Department 32 Information Processing Section 33 Storage section 34 Operation reception section 35 Display section 36 Position measurement unit 37. Voice input section 38 Imaging Unit 40 Wide-area telecommunications network 50 Databases 61, 62 display 100 Indoor space (one indoor space) 201 users 202 Target Persons 300 Generation AI

Claims

1. An acquisition unit that acquires first information indicating the result of a determination of whether or not the environment of a single indoor space meets the requirements of each of the multiple certification items stipulated in the environmental certification, The system includes an output unit that outputs at least a portion of the one or more unfulfilled items indicated by the first information acquired by the acquisition unit, based on a priority assigned to each of the one or more unfulfilled items in advance. Proposed device.

2. The output unit outputs the unfulfilled items among the one or more unfulfilled items whose priority is equal to or greater than the threshold. The proposed apparatus according to claim 1.

3. The acquisition unit further acquires second information indicating the number of targets achieved for the plurality of certification items, The output unit outputs at least a portion of the one or more unachieved items based on the priority, such that the sum of the number of achieved items indicated by the first information acquired by the acquisition unit and the number of unachieved items output by the output unit is equal to or greater than the number of targets achieved indicated by the second information acquired by the acquisition unit. The proposed apparatus according to claim 1 or 2.

4. The proposed device further includes a specification unit that identifies the priority assigned to each of the one or more unfulfilled items based on a database indicating the priority assigned to each of the plurality of authentication items, The output unit outputs at least a portion of the one or more unfulfilled items based on the priority assigned to each of the one or more unfulfilled items, which is the priority identified by the identification unit. In the aforementioned database, each of the multiple certification items is assigned a priority based on the results of past environmental certification assessments of other indoor spaces. The proposed apparatus according to claim 1 or 2.

5. In the aforementioned database, each of the multiple authentication items is assigned the aforementioned priority for each attribute. The acquisition unit further acquires first attribute information indicating the attributes of the user of the first indoor space, The identification unit identifies the priority assigned to each of the one or more unfulfilled items based on the first attribute information acquired by the acquisition unit. The proposed apparatus according to claim 4.

6. The acquisition unit acquires the first attribute information based on the content of the conversation relating to the first indoor space. The proposed apparatus according to claim 5.

7. Furthermore, the system includes a assigning unit that assigns priority to each of the multiple authentication items based on the content of the conversation concerning the aforementioned indoor space. The output unit outputs at least a portion of the one or more unfulfilled items based on the priority assigned to each of the one or more unfulfilled items by the assignment unit. The proposed apparatus according to claim 1 or 2.

8. The system includes a determination unit that determines whether or not there is an error in the first information based on the content of the conversation concerning the aforementioned indoor space. The output unit outputs the item among the plurality of authentication items that the determination unit has determined to be incorrect. The proposed apparatus according to claim 1 or 2.

9. The proposed apparatus according to claim 1 or 2, The system includes a terminal device that presents to the user at least a portion of the one or more unfulfilled items output by the output unit, Proposed system.

10. A proposed method to be executed by a computer, An acquisition step to obtain first information that shows the result of a determination of whether or not the environment of a single indoor space meets the requirements of each of the multiple certification items stipulated in the environmental certification, The output step includes outputting at least a portion of the one or more unfulfilled items indicated by the first information acquired in the acquisition step, based on the priority assigned to each of the one or more unfulfilled items in advance. Proposal method.

11. A program for causing a computer to execute the proposed method described in claim 10.

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