A comprehensive management system for in-person welfare services with fraud prevention features

Abstract

An integrated management system for face-to-face welfare services according to an example of the present invention is designed to prevent fraudulent receipt of benefits, such as duplicate service receipt by recipients or provision of proxy services by welfare workers during the existing welfare service provision process, and to provide services to welfare service stakeholders through transparent and objective procedures and increase efficiency. To this end, the present invention relates to an integrated management system for face-to-face welfare services that includes a function to prevent fraudulent receipt, comprising: attendance management that verifies the social worker's clock-in and clock-out records and location within the workplace radius using an identity verification module combining location authentication technology and biometric recognition technology, and verifies whether there is a face-to-face meeting between the social worker and the recipient; service fee management that automatically calculates the social worker's wages; support item management that enables verification of whether the service recipient has received supported items using metadata including photos, time, and location; and service operation that generates service reservations and social worker tasks into a log so that an administrator can review and verify service details. As a result, the invention is expected to have effects such as enhancing transparency by preventing fraud and discrepancies in welfare services, improving efficiency in calculating service fees and managing support items, increasing satisfaction among service stakeholders, and ensuring the efficient operation of welfare finances.

Description

Technology Field

[0001] The present invention relates to a face-to-face welfare service management system including a function to prevent fraudulent receipt of benefits, and to a technology that improves the transparency and reliability of welfare services by integrating GPS-based location authentication, biometric authentication (fingerprint, face, iris), workplace departure detection, and welfare item distribution authentication. am. In particular, the present invention provides a system that fundamentally prevents fraudulent receipt of benefits and supports the efficient operation of welfare finances by automating the management of social workers' attendance, verification of service provision, and verification of welfare item distribution records. does. Background Technology

[0002] The visiting welfare service management system primarily utilizes cards to record welfare workers' basic working hours and activities, but the following problems are occurring. First, due to the absence of an identity verification process One person using multiple cards, proxy attendance, and false attendance records are possible, etc. Cases of fraudulent benefit claims may occur. Second, the reliability of work records is low because there is no location tracking function, making it impossible to verify the social worker's actual workplace. Third, there are limitations in preventing fraudulent benefit claims as biometric technology has not been introduced, making it difficult to verify the identity of workers. Fourth, it is difficult to verify the inappropriate use of provided welfare items.

[0003] Furthermore, the current service management system relies primarily on manual tasks in processes such as recording working hours, verifying the issuance of supplies, writing work logs, and calculating wages. This not only lowers work efficiency but also acts as a major factor increasing the likelihood of errors. These issues lead to the improper use of provided supplies and goods, and are cited as causes that undermine the reliability and efficiency of the service.

[0004] Therefore, the present invention To address these issues, we propose an integrated management system for face-to-face welfare services that combines location authentication (GPS), biometric authentication (fingerprint, face, iris), workplace departure detection, and product distribution authentication. This prevents fraudulent receipt of benefits by social workers through the accurate recording of their working hours and locations, and prevents fraudulent receipt of support items by clearly verifying their use by recipients. Furthermore, the automation of service operation modules enables efficient management by administrators.

[0005] [Prior Art Literature]

[0006] Currently, various attendance management systems have been released on the market, including representative examples such as GPS-based attendance platform systems, QR code authentication systems, and existing voucher card systems. These systems are primarily utilized in the service industry for recording working hours and calculating payroll.

[0007] While existing prior art technologies address some issues in their respective methods, they lack a comprehensive management system that combines location authentication and identity verification, and have limitations in preventing fraudulent claims and significantly improving management efficiency. To overcome these limitations, the present invention proposes a dual authentication system that combines GPS and biometric recognition, and aims to simultaneously enhance the transparency and efficiency of welfare services by integrally managing processes such as clock-in / clock-out records, verification of product distribution, calculation of working hours, and wage calculation.

[0008] [Patent Literature]

[0009] Korean Patent No. 10-2249057 (Registration Date: April 30, 2021) describes a system for providing an attendance management platform using GPS information, designed to verify the location of employees and enable clock-in / clock-out authentication only at specific locations. However, it has limitations in that it merely records the terminal's identification code and location information, and lacks a procedure to verify the identity of the terminal holder, thus failing to verify their identity. Additionally, separate equipment is required to receive information from the terminal.

[0010] Republic of Korea Patent No. 10-2020-0015136 (Publication Date: February 12, 2020) describes a smart attendance management system and method that verifies attendance by reading a QR code that changes at regular intervals using a smartphone. This method has a high possibility of fraudulent receipt of benefits through authentication by a proxy possessing the social worker's smartphone.

[0011] Republic of Korea Patent No. 10-1154517 (Registration Date: June 1, 2012) The system for preventing fraudulent claims in location-based visiting medical services using identification cards is a method introduced in the activity support business for the disabled using the existing voucher card system, in which activity support workers record working hours using voucher cards. However, this system cannot verify the identity of the voucher card holder, so cases occur where one person uses multiple cards or manipulates working hours through proxy authentication, which is pointed out as a major cause of fraudulent receipt of benefits.

[0012] [Non-patent literature]

[0013] In a news article titled "Used by 40,000 Companies Worldwide... 52-Hour Workweek Solved with 'Shifty' App" (Dong-A Ilbo, August 12, 2019), existing attendance management applications provide a system that records employees' clock-in and clock-out times using location authentication methods based on Global Positioning System (GPS) or Wi-Fi, and applies this to payroll calculation. However, this method has limitations in that it does not include an authentication procedure to directly verify the actual identity of the employee, so the possibility of fraudulent use, such as proxy authentication or manipulation of employee information, cannot be ruled out.

[0014] In a news article regarding 'aggravated punishment' for embezzlement of disability activity support benefits (Social Focus, September 25, 2023), it was noted that the existing voucher card system, which has been adopted in various public services including the disability activity support program, operates with a structure in which activity support workers record working hours by tagging voucher cards. However, this system does not include an authentication procedure to verify the actual identity of the voucher card holder, which can lead to problems such as the same user utilizing multiple voucher cards or proxy authentication through a third party. Consequently, it is possible to manipulate working hours regardless of actual work performance, and this is pointed out as a major cause of fraudulent receipt of voucher support funds. The problem to be solved

[0015] The present invention provides an integrated management system for face-to-face welfare services that improves management efficiency by including functions to solve the problems of existing welfare service management systems, such as preventing proxy attendance through location authentication (GPS, NFC, Bluetooth, RFID) and biometric authentication, preventing fraudulent use by detecting in real-time whether a welfare worker has left the workplace, automatically verifying payment details through photo and location authentication when distributing welfare items, and automatically calculating working hours and wages. means of solving the problem

[0016] In an integrated management system for face-to-face welfare services including a function to prevent fraudulent receipt of benefits according to an example of the present invention, when a recipient and a welfare worker meet face-to-face to provide a specific service or support item, an administrator In a service that verifies this and pays for it, It includes a function to prevent fraudulent receipt of benefits and may include a recipient terminal, a social worker terminal, an administrator terminal, an operating server, a database, and an internet communication network.

[0017] The above-mentioned recipient terminal may include: a function for processing registration as a member of the above-mentioned integrated system; a function for allowing a registered recipient to access the system through account authentication; a function for verifying identity by checking whether the recipient's biometric information matches pre-registered information; a function for verifying whether the recipient is in a face-to-face relationship with the welfare worker by exchanging information with the welfare worker; a function for verifying whether the recipient has received the services provided by the welfare worker normally; and a function for verifying and reporting the status of supported items.

[0018] The above-mentioned welfare worker terminal may include: a function for processing registration as a member of the above-mentioned integrated system; a function for allowing a registered welfare worker to access the system through account authentication; a function for verifying identity by checking whether the welfare worker's biometric information matches pre-registered information; a function for exchanging information with the recipient to verify whether the recipient is in a face-to-face relationship with the welfare worker; a function for booking and reporting welfare services; a function for the welfare worker to check and report whether a certain distance is maintained during working hours; and a function for processing reports on the status of support items.

[0019] The above-mentioned administrator terminal may include a function for managing the service provision relationship between the recipient and the social worker; a function for managing user information of the above-mentioned integrated system; a function for verifying identity by checking identity authentication information of the user of the above-mentioned integrated system; a function for verifying and recording whether the recipient and the social worker have actually met face-to-face; a function for calculating the social worker's service fee based on working hours and records; a function for viewing and managing service report contents; a function for recording and viewing the status of supported items; and a function for processing service operations.

[0020] The above-mentioned operating server may include the services of each terminal in the above-mentioned integrated system in each terminal or the operating server according to the design. The database supports the operation of the service by recording or viewing information related to the services provided by the above-mentioned integrated system. In addition, the internet communication network refers to a wired or wireless information communication network that supports the internet to enable the exchange of information between the beneficiary terminal, the social worker terminal, the administrator terminal, the operating server, and the database. Effects of the invention

[0021] According to the face-to-face welfare service integrated management system including a fraud prevention function according to the present invention, an integrated management system capable of preventing fraudulent receipt of benefits is provided by simultaneously performing employee identity verification and location authentication through a dual authentication system combining location authentication and biometric recognition technology. Through this, the manager can enhance the transparency and reliability of welfare services and achieve the effect of preventing fraudulent receipt of welfare funds.

[0022] In addition, the location of employees can be effectively managed by monitoring in real-time whether social workers have left their workplaces and providing immediate notifications to managers. This has the effect of preventing fraudulent activities that may occur during the provision of welfare services, improving the work attitude of social workers, and enhancing the quality of welfare services.

[0023] This invention has the effect of preventing fraudulent receipt of supported items and proving that the items were used correctly by recording time and location data along with photographs during the item distribution process. This method enhances reliability compared to simple distribution records, strengthens transparency regarding item distribution between welfare recipients and social workers, and enables the efficient operation of welfare finances.

[0024] Furthermore, by automating welfare service management tasks such as recording social workers' attendance, authenticating the distribution of welfare supplies, calculating working hours, and writing work logs on a single platform, it minimizes existing manual work, reduces errors that may occur during data review and input by managers, and maximizes work efficiency.

[0025] Furthermore, the present invention provides a platform that allows managers and stakeholders to review work history, supply distribution, and service status in real time, thereby enabling efficient management of interactions between social workers and recipients and improving the overall reliability and satisfaction of welfare services. Brief explanation of the drawing

[0026] FIG. 1 is a system configuration diagram of the present invention. FIG. 2 is a service configuration diagram of a recipient terminal of the present invention. FIG. 3 is a service configuration diagram of the welfare worker terminal of the present invention. FIG. 4 is a service configuration diagram of the administrator terminal of the present invention. FIG. 5 is a service implementation flowchart of the present invention. FIG. 6 is a sequence diagram of the identity, attendance, and time and attendance verification functions of the present invention. FIG. 7 is a sequence diagram of the service reservation, fulfillment, payment, and item management functions of the present invention. Specific details for implementing the invention

[0027] Hereinafter, the present invention will be described in more detail with reference to the attached drawings. In order to clarify the understanding of the present invention in the following description, descriptions of known technologies regarding the features of the present invention are omitted. The following embodiments are detailed descriptions intended to aid in understanding the present invention and are not intended to limit the scope of the rights of the present invention. Accordingly, equivalent inventions that perform the same function as the present invention will also fall within the scope of the rights of the present invention. In the following description, identical identification symbols denote identical configurations, and unnecessary redundant descriptions and descriptions of known technologies are omitted.

[0028] FIG. 1 is a schematic diagram of a face-to-face welfare service integrated management system according to one embodiment of the present invention, and includes a recipient terminal (100), a welfare worker terminal (200), an administrator terminal (300), an operating server (400), a database (500), and an internet communication network (600).

[0029] FIG. 2 shows a service configuration diagram of the above-mentioned recipient terminal (100). The recipient terminal is a device used by a welfare recipient and may include: a membership registration module (110) that inputs personal information and creates an account when the recipient first registers with the above-mentioned integrated system, and stores the created account information in an operating server (400) and a database (500); a login module (120) that allows a user registered as a member to access the system through account authentication and strengthens the reliability of authentication by supporting biometric data such as fingerprints and faces or simple authentication methods; an identity verification module (130) that verifies the identity of a service participant in real time based on biometric data provided by the user to prove their identity; a welfare worker face-to-face verification module (140) that performs an authentication process when meeting with a welfare worker to prevent fraudulent receipt of services during the process of receiving services; a service receipt verification module (150) that checks whether the user and the welfare worker have performed the service normally on the system and provides a function to record the details; and a support item receipt verification module (160) that checks the status of the supported items and strengthens the reliability of the item delivery process by recording photos and location data upon receipt.

[0030] FIG. 3 shows a service configuration diagram of the welfare worker terminal (200). It may include: a membership registration module (210) that processes membership registration in the integrated system; a login module (220) that allows a registered welfare worker to access the system through account authentication; an identity verification module (230) that provides a function to authenticate the welfare worker's identity and prevents proxy authentication or fraudulent receipt of benefits; a welfare worker face-to-face verification module (240) that authenticates the face-to-face meeting with the welfare worker and records attendance and time data based on this; a service reservation module (250) that allows the welfare worker to manage schedule reservations and adjust visit schedules with the welfare worker; a service reporting module (260) that allows the welfare worker to write a report after service completion and transmit it to the system to record work history; a separation service reporting module (270) that automatically detects when the welfare worker leaves the workplace and provides a notification to the administrator; and a support item status reporting module (280) that records the status and contents of the supported items as photos and metadata.

[0031] FIG. 4 shows a service configuration diagram of the administrator terminal (300). It may include: a recipient-welfare worker management module (310) for managing the service provision relationship between the recipient and the welfare worker; a user management module (320) for managing user information of the integrated system; an identity verification module (330) for verifying identity information of the user of the integrated system; a recipient-welfare worker face-to-face verification module (340) for verifying and recording whether the recipient and the welfare worker actually meet; a service fee management module (350) for calculating the welfare worker's service fee based on working hours and records; a service management module (360) for viewing and managing service report contents; a support item management module (370) for recording and viewing the status of supported items; and a service operation module (380) for monitoring and controlling the status of the entire system and infrastructure and for managing all stages of the operation of the entire service in an integrated manner.

[0032] The above-mentioned operating server (400) may include the services of each terminal in the integrated system according to the design in each terminal or operating server, and supports the operation of the service by recording or viewing information in a database. Additionally, the operating server (400) serves as a hub for the welfare service management system or refers to a central device where data is stored and processed. It is linked with the recipient terminal (100), welfare worker terminal (200), system administrator terminal (300), and information database (500) via an internet communication network (600), and can be used to transmit and receive data including information and service history of welfare service participants.

[0033] The above database (500) stores information related to the services provided by the integrated system. It stores and manages personal information of users, such as recipients, social workers, and administrators, location information, biometric information, information on service reservation, use, provision, and management, and information on receipt and status of support items.

[0034] The above internet communication network (600) refers to a wired and wireless information communication network that supports the internet, which is constructed to enable the exchange of information related to welfare services between the operating server (400) and the recipient terminal (100), the welfare worker terminal (200), and the administrator terminal (300). Here, the wired and wireless information communication network refers to a wired and wireless short-range and wide-area data communication network capable of transmitting and receiving between the users' terminals and the operating server, and in the embodiments of the present invention, 'communication', 'communication network', and 'network' may be used interchangeably.

[0035] FIG. 5 shows a service execution flowchart of the present invention and includes steps of visiting service reservation (S710), identity verification (S720), attendance and time verification (S730), service execution management (S740), and support item status verification (S750).

[0036] In the above Figure 5, the visit service reservation (S710) is a step in which the recipient reserves a visit service, and if there is no request, the procedure ends. Identity verification (S720) is a step in which the identities of the welfare worker and the recipient are verified using biometric recognition or authentication technology after the reservation is completed, and if it fails, the procedure ends. Commute and attendance verification (S730) is a step in which attendance is verified by authenticating the welfare worker's commute time and workplace using location-based technology such as GPS, and if it fails, the procedure ends. Service fulfillment management (S740) is a step in which the welfare worker confirms whether the service appointment has been fulfilled, and the recipient can save an evaluation regarding the fulfillment. Support item status check (S750) involves the recipient checking the status of the provided support items and completing the verification by recording time, photos, and location data.

[0037] FIG. 6 illustrates a sequence diagram of the identity, attendance, and timekeeping verification functions of the present invention, showing the identity verification and attendance recording processes of the recipient and the social worker, and the data generated during this process is managed in a database (500) through an operating server (400). Each step of the service includes an identity verification login step, a recipient and social worker verification step, a proxy execution prevention and biometric authentication step, a location information request and transmission step, an attendance verification and recording step, and a workplace departure / return verification step.

[0038] In the above identity verification login step, the recipient terminal (100) and the welfare worker terminal (200) each perform identity verification using an account name (ID) / password (PW) or biometric authentication (fingerprint, face, etc.).

[0039] In the above-mentioned beneficiary and welfare worker verification step, the operating server (400) verifies the relationship between the beneficiary and the welfare worker regarding service provision and the relationship of the beneficiary and the welfare worker, and whether they have a face-to-face meeting based on the authenticated data.

[0040] In the above steps for preventing proxy execution and biometric authentication, biometric information is collected and authenticated to prevent proxy execution.

[0041] In the location information request and transmission step, the operating server (400) requests location data from the recipient terminal (100) and the welfare worker terminal (200), and the terminals transmit the location data.

[0042] In the timekeeping verification and recording stage, the social worker (200) interacts with the operating server (400) to verify and record the time of arrival and departure and the work location, and can send a real-time notification when the worker leaves the workplace.

[0043] In the workplace departure / return confirmation step, the location data of the welfare worker terminal (200) is periodically checked to determine whether there has been a departure or a return, and this is reported to the operation server (400).

[0044] FIG. 7 illustrates a sequence diagram of the service reservation, fulfillment, compensation, and item management functions of the present invention, and describes the process in which a recipient terminal (100), a social worker terminal (200), and an administrator terminal (300) process related services through an operation server (400). Each step includes a service schedule request and adjustment step, an identity and location information transmission step, a service fulfillment and report writing step, a working hours and compensation information verification step, and a support item status management step.

[0045] In the above service schedule request and adjustment step, the recipient terminal (100) requests a service schedule, and the welfare worker terminal (200) can adjust and set the schedule through the operation server (400).

[0046] In the identity and location information transmission step, the identity and location information of the welfare worker terminal (200) is transmitted to the operation server (400).

[0047] In the service implementation and report writing stage, after the welfare worker terminal (200) completes the service, it writes the report details and transmits them to the operation server (400). At this time, the recipient terminal (100) requests confirmation regarding the implementation and service level of the provided service implementation details, and the recipient transmits the confirmation information to the operation server (400).

[0048] In the step of verifying working hours and compensation information, the operating server (400) automatically calculates compensation based on the clock-in / clock-out records and working hours, and can transmit the corresponding data to the welfare worker terminal (200) and the administrator terminal (300).

[0049] In the support item status management stage, the recipient terminal (100) records the status of the welfare item with photos and location information, and transmits this to the operation server (400) for recording.

[0050] [Example]

[0051] Embodiments of the present invention will be described in detail below. Embodiments of the present invention can be modified in various forms and are not limited to specific structures or functions.

[0052] (Location / Biometric Authentication and Attendance Management) This invention combines location recognition and biometric authentication to accurately record and manage the attendance of social workers. Social workers provide biometric data, such as fingerprints, facial recognition, or iris scans, via smartphones or authentication terminals upon arrival and departure, while simultaneously transmitting location information to a server to authenticate their work location. Whether an employee leaves the workplace during working hours is monitored in real-time by checking their location at fixed intervals. If an employee is detected leaving the workplace, they must enter the reason for the departure via the terminal, and a manager can review this to determine whether to recognize the time as working. This prevents fraudulent activities, such as proxy authentication and false recording, and ensures transparency.

[0053] (Item Distribution and Management) Welfare recipients record photos, location, and time data taken during the item distribution process. Welfare workers photograph the condition of the items while delivering them to the recipients, and the recorded data is stored on the operational server.

[0054] The photo is mutually verified through the recipient's and social worker's terminals, and administrators can check in real-time whether the donated items are being used correctly through authentication data combined with location and time information. These records are used to prevent the misappropriation and illegal sale of the items.

[0055] (Work Hour Calculation and Wage Management) It provides a function that automatically calculates working hours based on clock-in and clock-out data, and determines compensation based on these calculations. The operational server automatically aggregates working hours based on configured wage standards and allows social workers and administrators to check the calculated results in real time. Administrators can review wage calculation details via terminals and make modifications if necessary, while social workers can verify the calculated details and raise objections. This enables the rapid and accurate calculation of service fees.

[0056] (Work Log Creation and Review) After completing a service, the social worker creates a work log based on their activity details and transmits it to the operational server. Administrators can review and approve the log or request revisions via a terminal. This ensures that the social worker's work history is transparently recorded and managed, enabling efficient, data-driven reviews.

[0057] (Prevention of Fraud and Detection of Distance) The social worker's terminal interacts with the operational server to detect, in real time, any movement by a worker outside the radius of their workplace and sends an immediate notification. If movement is confirmed, the social worker must enter the reason for the departure, and the administrator determines the legitimacy of the departure based on this information. The operational server analyzes the departure data to detect anomalies and notifies the administrator, thereby preventing fraud in advance.

[0058] (Enhanced Transparency and Increased User Satisfaction) The system of the present invention enables managers and stakeholders to monitor all processes of welfare services in real time through real-time data processing. This contributes to enhancing the transparency of welfare services and increasing trust between welfare workers and recipients. Furthermore, through automated processes, it reduces the inefficiency of manual work, alleviates the workload of managers, and establishes a fair management system that satisfies both welfare workers and recipients.

[0059] The present invention is not limited to the specific embodiments described above, and anyone with ordinary knowledge in the technical field to which the invention pertains can make various modified embodiments without departing from the gist of the claims, and such modifications will be within the scope of the claims. Industrial applicability

[0060] This invention has broad applicability not only to welfare service management but also to various industrial fields. Beyond activity support services for the disabled, this invention can be applied to the management of diverse welfare recipients, such as the elderly and low-income groups. Furthermore, it can be utilized in general companies and public institutions for working hour management and compensation calculation systems, in addition to welfare workers. Moreover, it is evident that it can be used as a product authentication and management system in various industrial sectors requiring product supply management. Explanation of the symbols

[0061] 100 : Beneficiary terminal 110 : Membership Registration Module 120 : Login Module 130: Identity Verification Module 140: Social Worker Face-to-Face Verification Module 150 : Service Supply Verification Module 160: Support Item Receipt Confirmation Module 200 : Social Worker Terminal 210 : Membership Registration Module 220 : Login Module 230: Identity Verification Module 240: Beneficiary Face-to-Face Verification Module 250 : Service Reservation Module 260 : Service Reporting Module 270 : Separation Service Reporting Module 280: Support Item Status Report Module 300 : Administrator Terminal 310 : Beneficiary-Social Worker Management Module 320 : User Management Module 330: Identity Verification Module 340 : Beneficiary-Social Worker Face-to-Face Verification Module 350 : Service Fee Management Module 360: Service Management Module 370: Support Supplies Management Module 380: Service Operations Module 400 : Production Server 500 : Information DB 600 : Internet network 700: Welfare Service Implementation Procedures S710: Visit Service Reservation S720: Identity Verification S730: Check-in / Check-out and Attendance S740: Service Fulfillment Verification S750: Check support item status

Claims

Claim 1 In a service where a recipient and a social worker meet face-to-face to provide specific services or support items, and a manager verifies this and pays for it function to prevent fraudulent benefit claims It includes modules that process member registration, login, identity verification, social worker face-to-face verification, service eligibility verification, and support item receipt confirmation. beneficiary terminal ; and modules for processing membership registration, login, identity verification, recipient face-to-face verification, service reservation and reporting, distance service reporting, and support item status reporting Welfare worker terminal ; and includes modules that handle recipient-welfare worker management, user management, identity verification, recipient-welfare worker face-to-face verification, service management, support item management, service fee management, and service operation. Administrator terminal; and includes an operating server comprising computation and storage functions of a program that provides services to beneficiaries, social workers, and managers; a database containing information on the entire service; and an internet communication network supporting information exchange between each terminal, the operating server, and the database, and undergoing steps of visiting service reservation, identity verification, attendance and time verification, service fulfillment verification, and support item status verification. Integrated management of face-to-face welfare services In this regard, registering at a mutually agreed time by considering the recipient's required time and the social worker's available time Visit Service Reservation Module ; and to prevent the aforementioned fraudulent receipt of benefits, location authentication technologies such as GPS, NFC, Bluetooth, and RFID are used to record the commuting times and locations of the social worker and the recipient, and biometric recognition technologies such as fingerprints, facial recognition, or iris recognition are combined to verify the identity authentication and face-to-face status of the social worker and the recipient. Attendance verification module ; and during the implementation of the above service, periodically check GPS-based location data during working hours to automatically record whether the user stays within the designated workplace radius, and detect when the user leaves the workplace to provide real-time notifications to the manager. Attendance verification module ; and after the completion of each service performance mentioned above, evaluate whether the social worker has performed the service requested by the recipient and the level of service provided, and in order to pay remuneration at regular intervals, automatically calculate working hours recognized as face-to-face verification based on attendance records, GPS, and biometric data, and calculate and provide the social worker's remuneration according to the working hours. Service Fulfillment Verification Module ; and when authenticating goods provided to recipients, combining and recording metadata including photo capture, time, and location, and transmitting the said data to a management system to verify the accurate delivery of goods and prevent fraudulent receipt Support Item Status Check Module Automatically generates a work log of tasks performed by the social worker during activity support, and allows the recipient or manager to review and verify it, enabling the creation or modification of necessary additional information. Service Operation Module Characterized by including ; Includes a feature to prevent fraudulent receipt Integrated management system for face-to-face welfare services, Special The transparency and reliability of welfare services are maximized by individually implementing a GPS and biometric-based attendance verification module, an attendance verification module that detects workplace departure and provides real-time alerts, a welfare support item status verification module, and a service fulfillment verification module based on attendance records.

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