Methods and programs for providing pet health care services

Abstract

A method for providing a pet health management service according to one embodiment of the present disclosure is disclosed. The method comprises: a step of obtaining at least one of the contents of a medical consultation for a pet conducted at an animal hospital and general consultation contents received from a guardian through a pet health management service web link; a step of inputting at least one of the contents of the medical consultation contents and the general consultation contents, which are composed of voice, into a Speech-to-Text (STT) model to obtain text data; a step of generating a home care guide for the pet by natural language processing of the text data; and a step of outputting the home care guide through the pet health management service web link. The pet health management service web link is accessible via a specific web page accessible from the guardian's terminal or via a message transmitted to the guardian's terminal, and when the guardian visits the animal hospital, a message containing the address of the web link may be transmitted to the guardian's terminal.

Description

Technology Field

[0001] The present disclosure relates to a method for providing pet health care services, and specifically, to a method for providing guide information for home care based on medical history records from an animal hospital and consultations or Q&A regarding the pet's health. Background Technology

[0002] As the number of households living with pets increases, the size of the pet market is growing. Furthermore, interest in pet health is also on the rise, and efforts are being made to maintain the health of pets, such as through vaccinations and regular checkups, to prevent diseases.

[0003] As a result, there is an increasing number of cases where people consult with veterinarians and other professionals for their pets' health management. For example, when a pet exhibits abnormal symptoms, there is a growing trend of consulting about the symptoms via apps or other means before visiting an animal hospital.

[0004] Conventional pet health management services are currently unprofessional, have low utilization rates, or make it difficult to receive practical assistance due to a lack of connection between pet guardians or owners and veterinarians. For example, while services are provided that allow users to search for a pet's condition and report abnormal behaviors via an app, usage rates are significantly low, and such search-technology-based services are difficult for the general public to use. In another instance, other services require the inconvenience of installing a separate application on a mobile phone, which poses a problem in that it is difficult to respond quickly in emergency situations involving pets.

[0005] Therefore, there is a demand in the industry for more convenient and professional pet health care services. Prior art literature

[0006] Republic of Korea Published Patent Application No. 10-2015-0125513 The problem to be solved

[0007] The present disclosure is conceived in response to the aforementioned background technology and aims to provide a method and program for providing a simpler and more professional pet health care service.

[0008] The technical problems of the present disclosure are not limited to those mentioned above, and other unmentioned technical problems will be clearly understood by those skilled in the art from the description below. means of solving the problem

[0009] According to an embodiment of the present disclosure for solving the problem described above, a method for providing a pet health care service is disclosed, which is performed by a server comprising at least one processor. The method comprises: a step of obtaining at least one of the contents of a medical consultation for a pet conducted at an animal hospital and general consultation contents received from a guardian via a pet health care service web link; a step of inputting at least one of the contents of the medical consultation contents and the general consultation contents, which are composed of voice, into a Speech To Text (STT) model to obtain text data; a step of generating a home care guide for the pet by natural language processing of the text data; and a step of outputting the home care guide via the pet health care service web link. The pet health care service web link is accessible via a specific web page accessible from the guardian's terminal or via a message transmitted to the guardian's terminal, and when the guardian visits the animal hospital, a message containing the address of the web link may be transmitted to the guardian's terminal.

[0010] Additionally, the step of obtaining at least one of the medical consultation content of a pet conducted at the said animal hospital and general consultation content received from a guardian through a pet health management service web link may include the step of obtaining the medical consultation content through a voice recognition device provided in the examination room of the said animal hospital or a microphone provided in the guardian's terminal.

[0011] Additionally, the step of obtaining at least one of the medical consultation content of a pet conducted at the said animal hospital and the general consultation content received from the guardian through the pet health management service web link may include the step of obtaining voice general consultation content or text general consultation content received through a page accessible via the said web link transmitted to the guardian's terminal.

[0012] Additionally, the step of generating a home care guide for the pet by natural language processing the text data may include: a step of recognizing at least one keyword related to the condition of the pet in the text data; a step of extracting a plurality of texts related to the keyword; a step of separating the plurality of texts into morphemes and classifying the classified morphemes into verbs, nouns, and adjectives to obtain pet condition judgment information; and a step of determining a specific home care guide corresponding to the condition judgment information in a pre-set home care guide table.

[0013] In addition, the above-mentioned pet condition judgment information may include at least one of: whether the pet is vomiting; whether it has diarrhea; whether it has bloody stool; the color of the stool or diarrhea; the form of the stool or diarrhea; the smell of the stool or diarrhea; swelling of the skin or mucous membrane; whether it is scratching its ears or skin; whether it is continuously licking a specific part of its body; whether it has spots; a change in the color of the skin or mucous membrane; swelling of the eyeball or other mucous membrane; whether it is shedding tears or the amount of tears; whether it has eye discharge; the amount of eye discharge; whether it is convulsing or a change in the degree of convulsing; whether it is trembling or a change in the degree of trembling; whether it is paralyzed; whether it is lying on its belly; whether it is lowering its head; whether it is coughing; the number of coughs; the intensity of the cough; the timing of the cough; the type of cough; the type of respiration; whether it is panting; and the frequency of panting.

[0014] Additionally, the step of generating a home care guide for the pet by natural language processing the text data comprises: a step of classifying the text data into a disease category including at least one of digestive system diseases, respiratory diseases, nervous system diseases, urinary system diseases, and orthopedic diseases; and a step of transmitting information regarding the disease category and detailed symptoms to at least one veterinarian terminal and receiving feedback information corresponding to the disease category and detailed symptoms from the at least one veterinarian terminal; and the home care guide may include the feedback information received from the at least one veterinarian terminal.

[0015] Additionally, the method may further include the step of recognizing a specific veterinarian who provided the feedback information; the step of recognizing a specific animal hospital operated by the specific veterinarian; and the step of recommending the specific animal hospital when providing information about the animal hospital through the web link.

[0016] Additionally, the above method may further include the steps of: requesting a remote consultation to at least one veterinarian terminal when a remote consultation request is received via the web link; recognizing a specific veterinarian who has accepted the remote consultation; recognizing a specific animal hospital operated by the specific veterinarian; and recommending the specific animal hospital when providing information about the animal hospital via the web link.

[0017] In addition, the above home care guide may include at least one of information related to the recommended diet of the pet, information related to the recommended amount of exercise of the pet, information related to the recommended vaccination of the pet, and information related to the recommended medical treatment of the pet.

[0018] Additionally, the method further comprises the steps of: generating a medical chart based on the text data obtained from the medical consultation content; and transmitting guidance materials corresponding to the medical chart to the guardian's terminal; wherein the medical chart includes at least one of information regarding the pet's medical history, information regarding the pet's condition, and information regarding the main symptoms, and the guidance materials may include at least a portion of the medical consultation content and information regarding a care method for the pet corresponding to the medical chart.

[0019] Additionally, the above method further includes the step of obtaining basic health information of the pet through the web link; and when the home care guide is generated, the basic health information is reflected, and the basic health information may include at least one of information on the age of the pet, information on the gender of the pet, information on the medical history of the pet, and information on the hospital treatment records of the pet.

[0020] Additionally, the above method may further include: a step of determining whether a hospital visit or a veterinarian consultation is necessary by analyzing the emergency consultation content when the emergency consultation content is obtained through the web link; a step of determining an emergency medical department if it is determined that a hospital visit is necessary; a step of recognizing at least one hospital currently in operation among the hospitals registered with the emergency medical department; and a step of outputting information regarding the address and contact details of the hospital closest to the location of the terminal accessed through the web link among the at least one hospital.

[0021] Additionally, the above method may further include: a step of analyzing the emergency consultation content to determine whether a hospital visit is necessary when the emergency consultation content is obtained through the web link; and a step of outputting information on an emergency treatment method corresponding to the emergency consultation content when it is determined that a hospital visit is not necessary.

[0022] In addition, when determining whether a hospital visit is necessary, if the words included in the emergency consultation content contain keywords corresponding to first aid or contain content expressing a desire to visit a hospital, it may be determined that a hospital visit is necessary.

[0023] Additionally, the step of outputting the home care guide through the above-mentioned pet health care service web link may include: the step of outputting the home care guide through a chat agent on a page accessed through the above-mentioned web link; and the step of additionally outputting a home care guide corresponding to the additionally entered general consultation content when the general consultation content is additionally entered after the home care guide has been output.

[0024] According to one embodiment of the present disclosure for solving the problem described above, a computer program stored on a recording medium readable by a computer is disclosed, which is coupled with a computer, which is hardware, to enable the method described above to be performed.

[0025] The technical solutions obtainable in this disclosure are not limited to the solutions mentioned above, and other solutions not mentioned will be clearly understood by those skilled in the art to which this disclosure belongs from the description below. Effects of the invention

[0026] A method for providing a pet health management service according to one embodiment of the present disclosure can accurately inform the pet of its health status by providing a message set by a pet expert (e.g., a veterinarian) with only simple input.

[0027] In addition, the method for providing a pet health management service according to one embodiment of the present disclosure can provide the service more conveniently through a web link accessible to a user's terminal without installing an application program.

[0028] The effects obtainable from the present disclosure are not limited to those mentioned above, and other unmentioned effects will be clearly understood by those skilled in the art to which the present disclosure belongs from the description below. Brief explanation of the drawing

[0029] FIG. 1 is a drawing for illustrating an example of a pet health management service system based on a server, a user terminal, and an external server, in which various embodiments of the present disclosure can be implemented. FIG. 2 is a drawing for explaining an example of a method for providing a pet health care service according to one embodiment of the present disclosure. FIG. 3 is a drawing for explaining an example of a method for generating a home care guide according to one embodiment of the present disclosure. FIG. 4 is a flowchart illustrating an example of a method for analyzing pet health consultation records according to various embodiments of the present disclosure. FIG. 5 is a flowchart illustrating an additional example of a method for analyzing pet health consultation records according to various embodiments of the present disclosure. FIG. 6 is a flowchart illustrating another additional example of a method for analyzing pet health consultation records according to various embodiments of the present disclosure. FIG. 7 illustrates a brief and general schematic diagram of an exemplary computing environment in which embodiments of the present disclosure may be implemented. Specific details for implementing the invention

[0030] Various embodiments and / or aspects are now disclosed with reference to the drawings. For illustrative purposes, numerous specific details are disclosed in the following description to aid in a general understanding of one or more aspects. However, it will be apparent to those skilled in the art that these aspects may be practiced without such specific details. The following description and the accompanying drawings describe specific exemplary aspects of one or more aspects in detail. However, these aspects are exemplary, and some of the various methods in the principles of the various aspects may be used, and the descriptions are intended to include all such aspects and their equivalents. Specifically, terms such as “exemplary,” “example,” “aspect,” and “example” as used herein may not be interpreted as implying that any described aspect or design is superior or advantageous over other aspects or designs.

[0031] In addition, various aspects and features will be presented by a system that may include one or more devices, terminals, servers, devices, components and / or modules, etc. It should also be understood and recognized that various systems may include additional devices, terminals, servers, devices, components and / or modules, etc., and / or may not include all of the devices, terminals, servers, devices, components, modules, etc. discussed in relation to the drawings.

[0032] As used herein, terms such as “computer program,” “component,” “module,” “system,” etc., may be used interchangeably and refer to computer-related entities, hardware, firmware, software, combinations of software and hardware, or executions of software. For example, a component may be, but is not limited to, a procedure executed on a processor, a processor, an object, an execution thread, a program, and / or a computer. For example, both an application executed on a computing device and the computing device itself may be components. One or more components may reside within a processor and / or an execution thread. A component may be localized within a single computer. A component may be distributed among two or more computers.

[0033] Additionally, these components may be executed from various computer-readable media having various data structures stored therein. The components may communicate through local and / or remote processing, for example, according to a signal having one or more data packets (e.g., data from one component interacting with another component in a local or distributed system, and / or data transmitted through a network such as the Internet to another system via a signal).

[0034] Hereinafter, identical or similar components are assigned the same reference numeral regardless of drawing symbols, and redundant descriptions thereof are omitted. Furthermore, in describing the embodiments disclosed in this specification, detailed descriptions of related prior art are omitted if it is determined that such detailed descriptions may obscure the essence of the embodiments disclosed in this specification. Additionally, the attached drawings are intended only to facilitate understanding of the embodiments disclosed in this specification, and the technical concept disclosed in this specification is not limited by the attached drawings.

[0035] The terms used herein are for describing the embodiments and are not intended to limit the disclosure. In this specification, the singular form includes the plural form unless specifically stated otherwise in the text. As used herein, "comprises" and / or "comprising" do not exclude the presence or addition of one or more other components in addition to the components mentioned.

[0036] Although terms such as "first," "second," etc. are used to describe various elements or components, it goes without saying that these elements or components are not limited by these terms. These terms are used merely to distinguish one element or component from another. Therefore, it goes without saying that the first element or component mentioned below may be the second element or component within the technical scope of this disclosure.

[0037] Unless otherwise defined, all terms used in this specification (including technical and scientific terms) may be used in a meaning commonly understood by those skilled in the art to which this disclosure pertains. Additionally, terms defined in commonly used dictionaries are not to be interpreted ideally or excessively unless explicitly and specifically defined otherwise.

[0038] Furthermore, the term "or" is intended to mean an implicit "or" rather than an exclusive "or." That is, unless otherwise specified or evident from the context, "X uses A or B" is intended to mean one of the natural implicit substitutions. In other words, if X uses A; if X uses B; or if X uses both A and B, "X uses A or B" may apply to any of these cases. Additionally, the term "and / or" as used herein should be understood to refer to and include all possible combinations of one or more of the enumerated related items.

[0039] In addition, the terms "information" and "data" as used in this specification may often be used interchangeably.

[0040] The suffixes “module” and “part” for components used in the following description are assigned or used interchangeably solely for the ease of drafting the specification and do not inherently possess distinct meanings or roles.

[0041] The purpose and effects of the present disclosure, and the technical configurations for achieving them, will become clear by referring to the embodiments described in detail below in conjunction with the accompanying drawings. In describing the present disclosure, if it is determined that a detailed description of known functions or configurations might unnecessarily obscure the essence of the present disclosure, such detailed description will be omitted. Furthermore, the terms described below are defined considering their functions in the present disclosure, and these may vary depending on the intentions or practices of the user or operator.

[0042] However, the present disclosure is not limited to the embodiments disclosed below but may be implemented in various different forms. These embodiments are provided merely to make the present disclosure complete and to fully inform those skilled in the art of the scope of the disclosure, and the present disclosure is defined only by the scope of the claims. Therefore, such definitions should be based on the content throughout this specification.

[0043] The scope of rights for the steps in the claims of the present disclosure is determined by the functions and features described in each step, and is not affected by the order in which the steps are described in the claims unless the order of precedence is specified in each step. For example, in a claim describing steps including Step A and Step B, even if Step A is described before Step B, the scope of rights is not limited by the requirement that Step A must precede Step B.

[0044] FIG. 1 is a drawing for illustrating an example of a pet health management service system based on a server, a user terminal, and an external server, in which various embodiments of the present disclosure can be implemented.

[0045] Referring to FIG. 1, a pet health care service according to one embodiment of the present disclosure may be performed by a server (100), a user terminal (200), and an external server (300) for providing a pet health care service. However, the above-described components are not essential for configuring the pet health care service, so the pet health care service may be performed by more or fewer components than those listed above.

[0046] According to one embodiment of the present disclosure, a server (100) for providing a pet health care service can obtain the contents of a medical consultation for a pet conducted at an animal hospital. Additionally, the server (100) can obtain at least one of the contents of a general consultation received from a guardian through a pet health care service web link. Furthermore, the server (100) can provide a home care guide to the guardian that corresponds to the obtained medical consultation contents and general consultation contents.

[0047] In various embodiments, a server (100) for providing a pet health management service may receive data from, for example, a web link or web and app service that implements real-time chat and medical questionnaire messenger functions, perform steps such as morphological analysis, language processing, and spacing removal based on the data, and identify health condition problems of the pet that the chat user needs. At this time, the data received from the user may be in one or more forms selected from voice, video, image, and text, but is not limited thereto.

[0048] The server (100) can veterinarily classify the problems found above into digestive system diseases such as vomiting and diarrhea, respiratory diseases such as coughing and runny nose, neurological diseases including tremors and pain, urinary system diseases such as difficulty urinating, pain in urination, and hematuria, and orthopedic diseases such as gait abnormalities and fractures.

[0049] The server (100) can generate information such as text, photos, etc., including necessary instructions, precautions, expected aftereffects, similar diseases and confirmed diagnoses, and plans for future treatment based on the above-described categories, and can provide the generated information to the user using a chatbot. For example, the server (100) can provide the generated information to the user by outputting it through a web link or web and app services.

[0050] A server (100) according to one embodiment of the present disclosure may be a server for providing a pet health management service. For example, the server (100) may be a server that provides a web page that can be output from a user terminal (200). Here, the web page may be accessed through a web link provided to the user terminal (200). As another example, the server (100) may be a server that provides a pet management application to the user terminal (200). However, it is not limited to the examples described above.

[0051] Hereinafter, a detailed description of how the server (100) provides a pet health care service will be described with reference to FIGS. 2 and FIGS. 3.

[0052] The server (100) may include any type of computer system or computer device, such as, for example, a microprocessor, a mainframe computer, a digital processor, a portable device, and a device controller. However, it is not limited thereto.

[0053] According to one embodiment of the present disclosure, the server (100) may include a processor (110), a communication unit (120), and a memory (130). However, the above-described components are not essential for implementing the server (100), so the server (100) may have more or fewer components than those listed above. Here, each component may be composed of a separate chip, module, or device, or may be included within a single device.

[0054] The processor (110) of the server (100) can typically control the overall operation of the server (100). The processor (110) can provide or process appropriate information or functions to the user by processing signals, data, information, etc. that are input or output through the components of the server (100) or by running applications stored in memory (130).

[0055] Additionally, the processor (110) can control at least some of the components of the server (100) to run an application stored in memory (130). Furthermore, the processor (110) can operate at least two or more of the components included in the server (100) in combination to run the application.

[0056] The communication unit (120) of the server (100) may include one or more modules that enable communication between the server (100) and a user terminal (200) or between the server (100) and an external server (300). Additionally, the communication unit (120) may include one or more modules that connect the server (100) to one or more networks.

[0057] The memory (130) of the server (100) stores data that supports various functions of the server (100). The memory (130) can store a number of application programs (or applications) running on the server (100), data for the operation of the server (100), and commands. At least some of these application programs may be downloaded from an external server via wireless communication. Additionally, at least some of these application programs may exist on the server (100) from the time of shipment for the basic functions of the server (100). Meanwhile, the application programs may be stored in the memory (130), installed on the server (100), and driven by the processor (110) to perform the operation (or function) of the server (100).

[0058] According to various embodiments of the present disclosure, the processor (110) of the server (100) can provide the user with pet management functions, such as registering identification numbers for pets and health consultation records.

[0059] Specifically, the processor (110) of the server (100) can receive identification information regarding an RFID chip related to a pet and consultation information related to pet medical treatment from a user terminal (200). In this case, the processor (110) can generate profile information for the pet by mapping the identification information and health information. Then, the processor (110) can control the communication unit (120) to transmit the profile information to an external server (300) so that the profile information is shared. Here, the external server (300) may be a server that manages the profile information of the pet. For example, the external server (300) may be a server related to an animal hospital. Additionally, the external server (300) may be a server related to a pet registration system. However, it is not limited thereto.

[0060] Hereinafter, a detailed description of how the server (100) provides a pet management function to the user will be described later with reference to FIGS. 4 to 6.

[0061] Meanwhile, a user terminal (200) according to one embodiment of the present disclosure may be a terminal of a user who owns a pet (i.e., a terminal of a pet guardian). Additionally, the user terminal (200) may be a terminal of a user for receiving pet management services. However, it is not limited thereto.

[0062] The user terminal (200) may include, for example, a mobile phone, a smartphone, a laptop computer, a PDA (personal digital assistant), a slate PC, a tablet PC, an ultrabook, etc. However, it is not limited thereto.

[0063] According to one embodiment of the present disclosure, a user terminal (200) may include a processor, a communication unit, and a memory. However, since the above-described components are not essential for implementing the user terminal (200), the user terminal (200) may have more or fewer components than those listed above. Here, each component may be composed of a separate chip, module, or device, or may be included within a single device.

[0064] The processor of the user terminal (200) can typically control the overall operation of the user terminal (200). The processor can provide or process appropriate information or functions to the user by processing signals, data, information, etc. that are input or output through the components of the user terminal (200) or by running an application program stored in memory.

[0065] Additionally, the processor can control at least some of the components of the user terminal (200) to run an application stored in memory. Furthermore, the processor can operate at least two or more of the components included in the user terminal (200) in combination with each other to run the application.

[0066] The communication unit of the user terminal (200) may include one or more modules that enable communication between the user terminal (200) and the server (100) or between the user terminal (200) and an external server (300). Additionally, the communication unit may include one or more modules that connect the user terminal (200) to one or more networks.

[0067] The memory of the user terminal (200) stores data that supports various functions of the user terminal (200). The memory can store a number of application programs (or applications) running on the user terminal (200), data for the operation of the user terminal (200), and commands. At least some of these application programs may be downloaded from an external server via wireless communication. Additionally, at least some of these application programs may exist on the user terminal (200) from the time of shipment for the basic functions of the user terminal (200). Meanwhile, the application programs may be stored in memory, installed on the user terminal (200), and driven by a processor to perform the operation (or function) of the user terminal (200).

[0068] According to one embodiment of the present disclosure, a user can receive a pet management service provided by a server (100) by using a user terminal (200).

[0069] Specifically, the processor of the user terminal (200) can control the communication unit to transmit identification information regarding an RFID chip related to a pet and consultation information related to pet medical treatment to the server (100) in order to receive pet management services. In this case, the user terminal (200) can receive information related to pet management services from the server (100).

[0070] Hereinafter, a detailed description of how a user terminal (200) receives various pet-related services provided by a server (100) will be described with reference to FIGS. 2 to 6.

[0071] Meanwhile, an external server (300) according to one embodiment of the present disclosure may be another server that provides pet management services together with the server (100). For example, the external server (300) may be a server of a pet registration system. Additionally, the external server (300) may be a server related to an animal hospital. However, it is not limited thereto.

[0072] The external server (300) may include any type of computer system or computer device, such as, for example, a microprocessor, a mainframe computer, a digital processor, a portable device, and a device controller. However, it is not limited thereto.

[0073] According to one embodiment of the present disclosure, the external server (300) may include a processor, a communication unit, and memory. However, the above-described components are not essential for implementing the external server (300), so the external server (300) may have more or fewer components than those listed above. Here, each component may be composed of a separate chip, module, or device, or may be included within a single device.

[0074] The processor of the external server (300) can typically control the overall operation of the external server (300). The processor can provide or process appropriate information or functions to the user by processing signals, data, information, etc. that are input or output through the components of the external server (300) or by running applications stored in memory.

[0075] Additionally, the processor can control at least some of the components of the external server (300) to run an application stored in memory. Furthermore, the processor can operate at least two or more of the components included in the external server (300) in combination with each other to run the application.

[0076] The communication unit of the external server (300) may include one or more modules that enable communication between the external server (300) and the server (100) or between the external server (300) and the user terminal (200). Additionally, the communication unit may include one or more modules that connect the external server (300) to one or more networks.

[0077] The memory of the external server (300) stores data that supports various functions of the external server (300). The memory can store multiple applications (application programs or applications) running on the external server (300), data for the operation of the external server (300), and commands. At least some of these applications may be downloaded from the external server via wireless communication. Additionally, at least some of these applications may exist on the external server (300) from the time of shipment for the basic functions of the external server (300). Meanwhile, the applications may be stored in memory, installed on the external server (300), and driven by a processor to perform the operation (or function) of the external server (300).

[0078] According to one embodiment of the present disclosure, a processor of an external server (300) may receive profile information of a pet from a server (100). The external server (300) may control a communication unit to transmit health information or health change information of the pet to the server (100). Here, the health information or health change information may be information obtained by a user associated with the external server (300) (e.g., a veterinarian at an animal hospital) or by a system (a pet registration system). For example, the health change information may include information regarding the change value of the pet's health numerical value classified into pre-set stages (e.g., any one of Grade 1, Grade 2, and Grade 3). Alternatively, it may include at least one of information regarding the pet's diet, such as whether vomiting occurs; whether diarrhea occurs; whether bloody stools occur; the color of the stool or diarrhea; the form of the stool or diarrhea; and the smell of the stool or diarrhea. Alternatively, it may include information regarding the pet's skin problems, such as swelling of the skin or mucous membranes; whether the ear or skin is scratched. It may include at least one of the following: whether the pet continuously licks a specific part of its body; the presence of spots; and changes in the color of the skin or mucous membranes. Alternatively, it may include at least one of the following information related to the pet's eyes: swelling of the eyeball or other mucous membranes; whether tears flow or the amount of tears; the presence of eye discharge; and the amount of eye discharge. Alternatively, it may include at least one of the following information related to the pet's movements: the degree of movement; whether there is a seizure or a change in the degree of seizure; whether there is a tremor or a change in the degree of tremor; whether there is paralysis; whether the pet lies on its belly; and whether the pet lowers its head. Alternatively, it may include at least one of the following information related to the pet's respiration: whether there is a cough; the number of coughs; the intensity of the cough; the timing of the cough; the type of cough; the type of respiration; whether there is a panting or the frequency of panting. However, it is not limited thereto.Due to the above information, veterinarians can obtain more detailed information about companion animals, enabling them to provide more accurate medical care for animals that are difficult to communicate with directly.

[0079] The above profile information is represented as first type information or second type information, and the first type information is converted into the second type information and transmitted to a user terminal, and the first type information and the second type information correspond to each other but may have different expressions. The conversion may be based on 1:1 matching or machine learning.

[0080] The above-mentioned first type of information may be entered by a person who is engaged in work related to pets, and the person who is engaged in work related to pets may be one or more selected from veterinarians, dog trainers, animal groomers, and veterinary technicians, but is not limited thereto.

[0081] The above-mentioned second type information is intended for verification by pet owners and may consist of one or more selected from spoken text, voice, images, and videos, but may be included without restriction as long as it is a type that is easier to understand than the first type information entered by a person who works in a field related to pets.

[0082] The above conversion may occur on an external server (300).

[0083] Hereinafter, a description of how an external server (300) performs several functions for pet management in a pet health management service will be described with reference to FIGS. 2 to 6.

[0084] The network (400) according to the embodiments of the present disclosure may be configured regardless of the mode of communication, such as wired and wireless, and may use various wired communication systems such as a Public Switched Telephone Network (PSTN), xDSL (x Digital Subscriber Line), RADSL (Rate Adaptive DSL), MDSL (Multi Rate DSL), VDSL (Very High Speed ​​DSL), UADSL (Universal Asymmetric DSL), HDSL (High Bit Rate DSL), and a Local Area Network (LAN). In addition, the network (400) may be a known World Wide Web (WWW) and may use wireless transmission technology used for short-range communication, such as Infrared Data Association (IrDA) or Bluetooth. In addition, the network (400) presented here may use various wireless communication systems such as CDMA (Code Division Multi Access), TDMA (Time Division Multi Access), FDMA (Frequency Division Multi Access), OFDMA (Orthogonal Frequency Division Multi Access), SC-FDMA (Single Carrier-FDMA), and other systems.

[0085] The technologies described in this specification can be used not only in the networks mentioned above but also in other networks.

[0086] The various embodiments described herein may be implemented, for example, in recording media and storage media readable by a computer or similar device using software, hardware, or a combination thereof.

[0087] According to hardware implementation, the embodiments described herein may be implemented using at least one of ASICs (application specific integrated circuits), DSPs (digital signal processors), DSPDs (digital signal processing devices), PLDs (programmable logic devices), FPGAs (field programmable gate arrays), processors, controllers, microcontrollers, microprocessors, and other electrical units for performing functions. In some cases, the embodiments described herein may be implemented as the processor (110) of the server (100) itself.

[0088] According to the software implementation, embodiments such as the procedures and functions described herein may be implemented in separate software modules. Each of the software modules may perform one or more functions and operations described herein. Software code may be implemented as a software application written in a suitable programming language. The software code may be stored in the memory (130) of the server (100) and executed by the processor (110) of the server (100).

[0089] FIGS. 2 and FIGS. 3 are drawings for explaining an example of a method for providing a pet health care service and a method for generating a home care guide according to an embodiment of the present disclosure.

[0090] According to one embodiment of the present disclosure, a server (100) may provide a pet health care service to a pet's guardian. The pet health care service of the present disclosure may be provided in the form of a web page that can be output on a user terminal (200) or an application that can be installed on the user terminal (200). Here, the web page may be a page accessible via a web link transmitted to the user terminal (200) by the server (100), but is not limited thereto.

[0091] The web link of the present disclosure may be accessible via a specific web page accessible from the user terminal (200) or via a message transmitted to the user terminal (200). Additionally, when a guardian visits an animal hospital, a message containing the address of the web link may be transmitted to the user terminal (200), but is not limited thereto.

[0092] The pet health management service of the present disclosure is provided in the form of a web link, allowing users to easily use it without installing an application, and to conveniently check pet care methods and more easily consult with pet experts without any additional actions other than accessing the web link.

[0093] Hereinafter, with reference to FIGS. 2 and FIGS. 3, the method by which the server (100) provides a pet health care service will be described in detail.

[0094] Referring to FIG. 2, the processor (110) of the server (100) can obtain at least one of the contents of a medical consultation for a pet conducted at an animal hospital and general consultation contents received from a guardian through a pet health management service web link (S310).

[0095] Specifically, when the processor (110) of the server (100) acquires the medical consultation content, it may acquire the medical consultation content through a voice recognition device equipped in the examination room of the animal hospital or a microphone equipped in the user terminal (200). For example, the processor (110) of the server (100) may receive voice data containing the medical consultation content from the voice recognition device or the user terminal (200) through the communication unit (120).

[0096] Additionally, when the processor (110) of the server (100) acquires general consultation content, it can acquire voice general consultation content or text general consultation content received through a page accessible via a web link transmitted to the user terminal (200).

[0097] The processor (110) of the server (100) can input at least one of the medical consultation content and general consultation content composed of voice into a STT (Speech To Text) model to obtain text data (S320).

[0098] Specifically, the processor (110) can convert voice data into text data using an algorithm related to voice recognition technology stored in memory (130). Here, the algorithm related to voice recognition technology may be a Hidden Markov Model (HMM), etc. However, the present disclosure is not limited thereto.

[0099] In an additional embodiment, the processor (110) may filter out non-speech noise to increase the accuracy of the text data. For example, when the processor (110) filters out non-speech noise, a Butterworth filter, a Chebyshev filter, an elliptic filter, etc. may be used, but is not limited thereto.

[0100] When the processor (110) of the server (100) obtains text data, it can process the text data into natural language to generate a home care guide for pets (S330).

[0101] Specifically, referring to FIG. 3, the processor (110) of the server (100) can recognize at least one keyword related to the condition of the pet in the text data (S331).

[0102] For example, the processor (110) of the server (100) can extract words containing more than a preset number from the text data. And, the processor (110) can recognize keywords based on the extracted words.

[0103] For example, the processor (110) of the server (100) can recognize “tears” and “eye boogers” as keywords if the text data contains five or more of the words “tears” and “eye boogers.” Additionally, the processor (110) can recognize “eye” as a keyword, which is a word that is common to “tears” and “eye boogers.”

[0104] When the processor (110) of the server (100) recognizes at least one keyword, it can extract multiple texts related to the keyword (S332).

[0105] For example, the processor (110) of the server (100) can extract sentences containing keywords.

[0106] When a processor (110) of a server (100) extracts multiple texts, it separates the multiple texts into morphemes and classifies the classified morphemes into verbs, nouns, and adjectives to obtain pet condition judgment information (S333). Then, the processor (110) can determine a specific home care guide corresponding to the condition judgment information from a pre-set home care guide table (S334).

[0107] Specifically, the processor (110) of the server (100) can separate multiple texts into morphemes using a conventional morphological analysis tool (e.g., KoNLPy). Additionally, the processor (110) can tag each separated morpheme with a verb, noun, and adjective. Furthermore, the processor (110) can check whether text related to determining the pet's condition is included for each part of speech.

[0108] Here, the pet condition judgment information may correspond to the health information or health change information described in detail in the description of FIG. 1. For example, the pet condition judgment information may include at least one of: whether the pet is vomiting; whether it has diarrhea; whether it has bloody stool; the color of the stool or diarrhea; the form of the stool or diarrhea; the smell of the stool or diarrhea; swelling of the skin or mucous membrane; whether it is scratching its ears or skin; whether it is licking a specific part of its body; whether it has spots; a change in the color of the skin or mucous membrane; swelling of the eyeball or other mucous membrane; whether it is shedding tears or the amount of tears; whether it has eye discharge; the amount of eye discharge; whether it is convulsing or a change in the degree of convulsing; whether it is trembling or a change in the degree of trembling; whether it is paralyzed; whether it is lying on its belly; whether it is lowering its head; whether it is coughing; the number of coughs; the intensity of the cough; the timing of the cough; the type of cough; the type of breathing; whether it is panting; and the frequency of panting.

[0109] In the memory (130) of the server (100), a home care guide table containing home care methods for each component included in the pet condition judgment information described above may be stored. And, the processor (110) of the server (100) may determine the home care method assigned to the cell corresponding to the condition judgment information as the home care guide.

[0110] According to various embodiments of the present disclosure, a server (100) may obtain basic health information of a pet through a web link. In this case, the basic health information may be reflected when a home care guide is generated. For example, the memory (130) of the server (100) may store different home care guide tables according to basic health. Here, the basic health information may include at least one of information on the age of the pet, information on the gender of the pet, information on the medical history of the pet, and information on the veterinary treatment records of the pet.

[0111] In an additional embodiment, the processor (110) of the server (100) may classify the classified morphemes by part of speech and then exclude unnecessary words. For example, the processor (110) may exclude specific words that are pre-set, and may also set similar patterns or meaningless words through machine learning.

[0112] In an additional embodiment, when generating a home care guide for a pet, the processor (110) of the server (100) may classify text data into disease categories including at least one of digestive system diseases, respiratory diseases, nervous system diseases, urinary system diseases, and orthopedic diseases. Then, the processor (110) may transmit information regarding the disease categories and detailed symptoms to at least one veterinarian terminal to receive feedback information corresponding to the disease categories and detailed symptoms from at least one veterinarian terminal. Here, the home care guide may include feedback information received from at least one veterinarian terminal.

[0113] That is, the server (100) of the present disclosure may allow a veterinarian to directly determine the health condition of a pet and provide feedback information provided by the veterinarian to the user.

[0114] Meanwhile, the processor (110) of the server (100) can recognize a specific veterinarian who provided feedback information. Additionally, the processor (110) can recognize a specific animal hospital operated by the specific veterinarian. Furthermore, when providing information about the animal hospital via a web link, the processor (110) can recommend the specific animal hospital.

[0115] For example, the processor (110) of the server (100) can provide a specific animal hospital as a recommended animal hospital to the user when the user of the pet health care service of the present disclosure searches for nearby hospitals.

[0116] The server (100) of the present disclosure can increase the veterinarian's participation in the feedback provision service by providing a promotional means, such as recommending an animal hospital, to the veterinarian.

[0117] Referring again to FIG. 2, if the server (100) processor (110) has generated a home care guide, it can output the home care guide through a pet health care service web link (S340).

[0118] Specifically, the processor (110) of the server (100) can output a home care guide through a chat agent on a page accessed via a web link. Additionally, if general consultation content is additionally entered after the home care guide is output, the processor (110) can output an additional home care guide corresponding to the additionally entered general consultation content.

[0119] However, when a home care guide is provided to a user, it is not limited to a web link, and when a pet health management service is provided in the form of an application that can be installed on a user terminal (200), the server (100) can transmit the home care guide to the user terminal (200). In this case, the user terminal (200) can output the home care guide on the application.

[0120] The home care guide of the present disclosure may include at least one of information related to a recommended diet for pets, information related to a recommended amount of exercise for pets, information related to recommended vaccinations for pets, and information related to recommended medical care for pets.

[0121] According to various embodiments of the present disclosure, a pet health care service can provide a remote consultation function related to the health of pets.

[0122] Specifically, the processor (110) of the server (100) can request remote consultation to at least one veterinarian terminal via a web link when a remote consultation request is received. And, it can provide a consultation channel between the veterinarian who accepted the remote consultation request and the user who requested the remote consultation.

[0123] Meanwhile, the processor (110) of the server (100) can recognize a specific veterinarian who has accepted a remote consultation. Additionally, the processor (110) can recognize a specific animal hospital operated by the specific veterinarian. Furthermore, when providing information about the animal hospital via a web link, the processor (110) can recommend the specific animal hospital.

[0124] The server (100) of the present disclosure can increase the veterinarian's participation in remote consultation services by providing a promotional means, such as recommending an animal hospital, to the veterinarian.

[0125] According to various embodiments of the present disclosure, the processor (110) of the server (100) can generate a medical chart using the medical consultation content obtained in step (S310). Additionally, the processor (110) can provide guidance materials corresponding to the medical chart to the user.

[0126] Specifically, the processor (110) of the server (100) can generate a medical chart based on text data obtained from the medical consultation content. The processor (110) can also transmit guidance materials corresponding to the medical chart to a user terminal (200). Here, the medical chart may include at least one of information regarding the pet's medical history, information regarding the pet's condition, and information regarding the main symptoms. Additionally, the guidance materials may include at least a portion of the medical consultation content and information regarding a pet care method corresponding to the medical chart.

[0127] The server (100) of the present disclosure not only provides convenience for veterinarians to create medical charts, but also provides relevant information to pet owners, thereby increasing the efficiency of medical administration.

[0128] According to various embodiments of the present disclosure, a pet health care service may provide an emergency consultation function.

[0129] Specifically, when emergency consultation content is obtained through a web link, the processor (110) of the server (100) can analyze the emergency consultation content to determine whether a hospital visit or a veterinarian consultation is necessary.

[0130] For example, when the processor (110) of the server (100) determines whether a hospital visit is necessary, if the words included in the emergency consultation content contain a keyword corresponding to emergency treatment or contain content expressing a desire to visit a hospital, it may determine that a hospital visit is necessary.

[0131] For example, the processor (110) of the server (100) can determine an emergency medical department if it is determined that a hospital visit is necessary. Additionally, the processor (110) can recognize at least one hospital currently in operation among the hospitals registered with an emergency medical department. Furthermore, the processor (110) can output information regarding the address and contact details of the hospital among the at least one hospital according to pre-set conditions via a web link. The pre-set conditions may be conditions based on the distance between the location of the connected terminal and the hospital. For example, the processor (110) can output information regarding the address and contact details of the hospital closest to the location of the terminal connected via the web link among the at least one hospital.

[0132] As another example, if the processor (110) of the server (100) determines that a hospital visit is not necessary, it can output information on emergency treatment methods corresponding to the emergency consultation content.

[0133] The pet health care service of the present disclosure provides an emergency consultation function to quickly determine an emergency situation and provide the user with appropriate countermeasures for the situation.

[0134] FIG. 4 is a flowchart illustrating an example of a method for analyzing pet health consultation records according to various embodiments of the present disclosure.

[0135] Referring to FIG. 4, the user terminal (200) can transmit identification information regarding an RFID chip related to a pet and consultation information related to pet treatment to the server (100) (S1).

[0136] That is, the user can use the user terminal (200) to transmit the identification information and the consultation information to the server (100). In this case, the user can receive a management service for their pet from the server (100).

[0137] Here, the identification information for the RFID chip may be information obtained by using a user terminal (200) to identify an RFID chip that is inserted into or attached to the body of a pet. However, it is not limited thereto. Meanwhile, the consultation information related to the treatment of the pet may include at least one of information regarding the breed of the pet, information regarding the age of the pet, information regarding the gender of the pet, information regarding the medical history of the pet, and information regarding the hospital treatment records of the pet. However, it is not limited thereto.

[0138] Below, steps are described in which a server (100) provides a pet care service to a user terminal (200) (i.e., a user).

[0139] According to one embodiment of the present disclosure, the processor (110) of the server (100) can receive identification information regarding an RFID chip related to a pet and consultation information related to pet treatment from a user terminal (200) through a communication unit (120) (S1).

[0140] In this case, the processor (110) of the server (100) can generate profile information for the pet by mapping health information to identification information. Then, the processor (110) can store the profile information in memory (130) (S2).

[0141] And, the processor (110) of the server (100) can control the communication unit (120) to transmit profile information to at least one external server (300) so that profile information is shared (S3). Additionally, the processor (110) can control the communication unit (120) to transmit profile information to a user terminal (200) so that updated profile information is shared.

[0142] According to an additional embodiment of the present disclosure, the processor (110) of the server (100) may, in step (S2), receive user information related to the guardian of the pet along with the identification information and the consultation information from the user terminal (200). Herein, the user information may include the user's name, the user's address, and the user's contact information. However, it is not limited thereto.

[0143] Meanwhile, when the processor (110) receives user information from the user terminal (200), it may include identification information, health information, and user information in the profile information when generating the profile information of the pet.

[0144] In other words, since the pet's profile information includes information related to the pet and user information regarding the user who is the pet's owner, the owner of the pet can be easily found if an RFID chip corresponding to the identification information is inserted into the body or if the pet attached to the body is lost.

[0145] After sharing profile information with an external server (300), the processor (110) of the server (100) can receive health change information about the pet from a user terminal (200) or an external server (300).

[0146] For example, the user terminal (200) can transmit information about the health change of the pet to the server (100) as a health change of the pet occurs (S4-1).

[0147] For example, a user who is the owner of a pet can measure the weight of the pet at home. Then, if the weight of the pet changes, the user can use a user terminal (200) to transmit health change information, including information about the change in the pet's weight, to a server (100). However, it is not limited to this.

[0148] As another example, the external server (300) can transmit information about the health change of the pet to the server (100) as a health change of the pet occurs (S4-2).

[0149] For example, a server of an animal hospital that treated a pet (i.e., an external server (300)) can transmit health change information, including information about the pet's medical records, to the server (100). However, it is not limited to this.

[0150] Meanwhile, when the processor (110) of the server (100) receives health change information about the pet from a user terminal (200) or an external server (300), it can update the profile information of the pet stored in the memory (130) using the health change information (S5).

[0151] For example, when the processor (110) of the server (100) receives health change information including information about a pet's medical record from an external server (300) associated with an animal hospital, it may add (i.e., update) the information about the medical record to the profile information stored in the memory (130). However, it is not limited thereto.

[0152] And, the processor (110) can control the communication unit (120) to transmit the profile information to at least one external server (300) so that the updated profile information is shared (S6). Additionally, the processor (110) can control the communication unit (120) to transmit the profile information to a user terminal (200) so that the updated profile information is shared.

[0153] Accordingly, the server (100) of the present disclosure can maintain the profile information of a pet in an up-to-date state. In addition, the server (100) can share the profile information of the pet, which is maintained in an up-to-date state, with users, hospitals, or institutions related to the pet, in order to facilitate the management of the pet.

[0154] According to an additional embodiment of the present disclosure, a processor (110) of a server (100) can generate feedback information related to the health of a pet based on information regarding changes in the health of the pet. The processor (110) can then transmit the feedback information to a user terminal (200).

[0155] Herein, the feedback information may include information that can improve the health of the pet. For example, the feedback information may include at least one of information related to the pet's recommended diet, information related to the pet's recommended amount of exercise, information related to the pet's recommended vaccinations, and information related to the pet's recommended medical care. However, it is not limited thereto.

[0156] Therefore, the user can more easily manage the health of the pet through the feedback information provided by the server (100).

[0157] FIG. 5 is a flowchart illustrating an additional example of a method for analyzing pet health consultation records according to various embodiments of the present disclosure.

[0158] According to one embodiment of the present disclosure, the processor (110) of the server (100) can receive identification information regarding an RFID chip related to a pet from a user terminal (200) through a communication unit (120).

[0159] Referring to FIG. 5, when the processor (110) of the server (100) receives identification information for the RFID chip from the user terminal (200), it can control the communication unit (120) to transmit the identification information to at least one external server (300) (S110).

[0160] Specifically, the processor (110) may transmit the identification information to an external server (300) that manages the identification information of the RFID chip in order to check whether the identification information for the RFID chip is valid. Here, the external server (300) may be an animal protection management system server.

[0161] That is, the server (100) of the present disclosure may transmit the identification information to the administrative agency server to verify whether the pet is registered in the 'pet registration system' provided by the administrative agency. However, it is not limited thereto.

[0162] The processor (110) of the server (100) can receive a signal from at least one external server (300) through the communication unit (120) regarding whether the identification information is valid. In this case, the processor (110) can recognize whether the identification information is valid based on the signal (S120). Then, the processor (110) can determine whether to generate profile information of the pet based on whether the identification information is valid.

[0163] For example, the processor (110) of the server (100) may decide to generate profile information of a pet corresponding to the identification information when it recognizes that the identification information is valid (S130, Yes) (S140).

[0164] As another example, the processor (110) of the server (100) can control the communication unit (120) to send a message requesting registration of identification information to the user terminal (200) when it recognizes that the identification information is invalid (S130, No).

[0165] Accordingly, the server (100) of the present disclosure can induce the registration of a pet with an administrative agency. When a pet is registered with an administrative agency, the owner can be found quickly if the pet is lost. In addition, the abandonment of the pet can be prevented by increasing the sense of responsibility of the pet owner.

[0166] FIG. 6 is a flowchart illustrating another additional example of a method for analyzing pet health consultation records according to various embodiments of the present disclosure.

[0167] Referring to FIG. 6, the processor (110) of the server (100) can receive abnormal symptom information related to abnormal symptoms of a pet from a user terminal (200) through a communication unit (120) (S210). Here, the user terminal (200) may be the terminal of the owner (user) of the pet.

[0168] When the processor (110) of the server (100) receives abnormal symptom information from the user terminal (200), it can transmit the abnormal symptom information to at least one external server (300). In this case, the processor (110) can recognize at least one specific animal hospital capable of treating the abnormal symptoms of the pet (S220).

[0169] For example, the processor (110) of the server (100) can control the communication unit (120) to transmit abnormal symptom information to an external server (300) associated with at least one animal hospital. Additionally, the processor (110) can receive a signal from at least one specific animal hospital server indicating that medical examination or treatment for the abnormal symptoms of the pet is possible. However, it is not limited thereto.

[0170] The processor (110) of the server (100) can control the communication unit (120) to transmit information about at least one specific animal hospital to the user terminal (200) (S230).

[0171] After the processor (110) transmits information about at least one specific animal hospital to the user terminal (200), it can receive a signal requesting a medical appointment for the at least one specific animal hospital from the user terminal (200) through the communication unit (120) (S240).

[0172] In this case, the processor (110) can complete a medical appointment for a specific animal hospital for the pet based on a medical appointment request signal (S250).

[0173] Specifically, the processor (110) can complete the medical appointment by transmitting the medical appointment request signal received from the user terminal (200) to the server of at least one specific animal hospital.

[0174] Accordingly, the server (100) of the present disclosure can provide a medical appointment reservation function to a user who may have difficulty managing the health of their pet.

[0175] FIG. 7 illustrates a brief and general schematic diagram of an exemplary computing environment in which embodiments of the present disclosure may be implemented.

[0176] Although the present disclosure has generally been described in relation to computer-executable instructions that can be executed on one or more computers, those skilled in the art will know that the present disclosure may be combined with other program modules and / or implemented as a combination of hardware and software.

[0177] Generally, modules in this specification include routines, procedures, programs, components, data structures, etc., that perform specific tasks or implement specific abstract data types. Furthermore, those skilled in the art will be well aware that the method of this disclosure may be implemented in other computer system configurations, including single-processor or multi-processor computer systems, minicomputers, mainframe computers, as well as personal computers, handheld computing devices, microprocessor-based or programmable consumer electronics, etc. (each of which may be connected to and operated with one or more associated devices).

[0178] The embodiments described in this disclosure may also be implemented in a distributed computing environment in which tasks are performed by remote processing devices connected via a communication network. In a distributed computing environment, program modules may be located in both local and remote memory storage devices.

[0179] Computers typically include various computer-readable media. Any medium accessible by a computer may be a computer-readable medium, and such computer-readable media include volatile and non-volatile media, transitory and non-transitory media, and removable and non-removable media. By example, but not limiting, computer-readable media may include computer-readable storage media and computer-readable transmission media.

[0180] Computer-readable storage media include volatile and non-volatile media, transient and non-transient media, and removable and non-removable media implemented by any method or technology for storing information such as computer-readable instructions, data structures, program modules or other data. Computer-readable storage media include, but are not limited to, RAM, ROM, EEPROM, flash memory or other memory technologies, CD-ROM, DVD (digital video disk) or other optical disk storage devices, magnetic cassettes, magnetic tapes, magnetic disk storage devices or other magnetic storage devices, or any other media that can be accessed by a computer and used to store desired information.

[0181] Computer-readable transmission media typically include all information transmission media that implement computer-readable instructions, data structures, program modules, or other data, etc., on a modulated data signal, such as a carrier wave or other transport mechanism. The term modulated data signal means a signal in which one or more of the characteristics of the signal are set or modified to encode information within the signal. By example, not limiting, computer-readable transmission media include wired media, such as wired networks or direct-wired connections, and wireless media, such as acoustic, RF, infrared, and other wireless media. Any combination of the media described above is also considered to be within the scope of computer-readable transmission media.

[0182] An exemplary environment (1500) for implementing various aspects of the present disclosure, including a computer (1502), is shown, wherein the computer (1502) includes a processing unit (1504), system memory (1506), and a system bus (1508). The system bus (1508) connects system components, including system memory (1506) (but not limited thereto), to the processing unit (1504). The processing unit (1504) may be any processor among various commercial processors. Dual processor and other multiprocessor architectures may also be used as the processing unit (1504).

[0183] The system bus (1508) may be any of several types of bus structures that can be additionally interconnected to a local bus using any of the memory bus, peripheral bus, and various commercial bus architectures. System memory (1506) includes read-only memory (ROM) (1510) and random access memory (RAM) (1512). The basic input / output system (BIOS) is stored in non-volatile memory (1510), such as ROM, EPROM, EEPROM, etc., and this BIOS includes basic routines that help transfer information between components within the computer (1502) at times such as during startup. The RAM (1512) may also include high-speed RAM, such as static RAM, for caching data.

[0184] The computer (1502) also includes an internal hard disk drive (HDD) (1514) (e.g., EIDE, SATA)—this internal hard disk drive (1514) may also be configured for external use within a suitable chassis (not shown)—a magnetic floppy disk drive (FDD) (1516) (e.g., for reading from or writing to a removable diskette (1518)), and an optical disk drive (1520) (e.g., for reading from a CD-ROM disk (1522) or reading from or writing to other high-capacity optical media such as a DVD). The hard disk drive (1514), the magnetic disk drive (1516), and the optical disk drive (1520) may each be connected to the system bus (1508) by a hard disk drive interface (1524), a magnetic disk drive interface (1526), ​​and an optical drive interface (1528). The interface (1524) for implementing an external drive includes, for example, at least one or both of USB (Universal Serial Bus) and IEEE 1394 interface technologies.

[0185] These drives and associated computer-readable media provide non-volatile storage of data, data structures, computer-executable instructions, etc. In the case of a computer (1502), the drives and media correspond to storing any data in a suitable digital format. Although the description of computer-readable storage media above refers to HDDs, removable magnetic disks, and removable optical media such as CDs or DVDs, those skilled in the art will know that other types of computer-readable storage media, such as zip drives, magnetic cassettes, flash memory cards, cartridges, etc., may also be used in exemplary operating environments and that any of these media may contain computer-executable instructions for performing the methods of the present disclosure.

[0186] A number of program modules, including an operating system (1530), one or more application programs (1532), other program modules (1534), and program data (1536), may be stored in the drive and RAM (1512). All or part of the operating system, application, module and / or data may also be cached in RAM (1512). It will be well known that the present disclosure may be implemented in various commercially available operating systems or combinations of operating systems.

[0187] The user can input commands and information into the computer (1502) through one or more wired / wireless input devices, such as a pointing device like a keyboard (1538) and a mouse (1540). Other input devices (not shown) may include a microphone, an IR remote control, a joystick, a game pad, a stylus pen, a touch screen, etc. These and other input devices are often connected to the processing unit (1504) via an input device interface (1542) connected to the system bus (1508), but may also be connected via other interfaces such as a parallel port, an IEEE 1394 serial port, a game port, a USB port, an IR interface, etc.

[0188] A monitor (1544) or other type of display device is also connected to the system bus (1508) via an interface such as a video adapter (1546). In addition to the monitor (1544), the computer generally includes other peripheral output devices (not shown), such as speakers, a printer, and so on.

[0189] The computer (1502) may operate in a networked environment using a logical connection to one or more remote computers, such as remote computer(s) (1548), via wired and / or wireless communication. The remote computer(s) (1548) may be a workstation, server computer, router, personal computer, portable computer, microprocessor-based entertainment device, peer device, or other conventional network node, and generally include many or all of the components described for the computer (1502), but for brevity, only the memory storage device (1550) is illustrated. The illustrated logical connection includes a wired / wireless connection to a local area network (LAN) (1552) and / or a larger network, e.g., a wide area network (WAN) (1554). Such LAN and WAN networking environments are common in offices and companies and facilitate enterprise-wide computer networks, such as intranets, all of which can be connected to a global computer network, e.g., the Internet.

[0190] When used in a LAN networking environment, the computer (1502) is connected to a local network (1552) via a wired and / or wireless communication network interface or adapter (1556). The adapter (1556) may facilitate wired or wireless communication to the LAN (1552), and the LAN (1552) may also include a wireless access point installed therein to communicate with the wireless adapter (1556). When used in a WAN networking environment, the computer (1502) may include a modem (1558), be connected to a communication server on the WAN (1554), or have other means of establishing communication through the WAN (1554), such as through the Internet. The modem (1558), which may be an internal or external and a wired or wireless device, is connected to the system bus (1508) via a serial port interface (1542). In a networked environment, the program modules described for the computer (1502) or parts thereof may be stored in a remote memory / storage device (1550). It will be well known that the illustrated network connection is exemplary and that other means of establishing a communication link between computers may be used.

[0191] The computer (1502) operates to communicate with any wireless device or object that is deployed and operated via wireless communication, for example, a printer, scanner, desktop and / or portable computer, PDA (portable data assistant), communication satellite, any equipment or place associated with a wireless detectable tag, and a telephone. This includes at least Wi-Fi and Bluetooth wireless technologies. Accordingly, the communication may be a predefined structure as in a conventional network, or simply ad hoc communication between at least two devices.

[0192] Wi-Fi (Wireless Fidelity) enables connectivity to the Internet and other sources without wires. Wi-Fi is a wireless technology, similar to a cell phone, that allows devices, such as computers, to transmit and receive data indoors and outdoors—that is, anywhere within the coverage area of ​​a base station. Wi-Fi networks use a wireless technology called IEEE 802.11 (a, b, g, etc.) to provide secure, reliable, and high-speed wireless connections. Wi-Fi can be used to connect computers to each other, to the Internet, and to wired networks (using IEEE 802.3 or Ethernet). Wi-Fi networks can operate in unlicensed 2.4 and 5 GHz wireless bands, for example, at data rates of 11 Mbps (802.11a) or 54 Mbps (802.11b), or in products that include both bands (dual band).

[0193] Those skilled in the art will understand that the various exemplary logic blocks, modules, processors, means, circuits, and algorithm steps described in connection with the embodiments disclosed herein may be implemented by electronic hardware, various forms of programs or design code (referred to herein as “software”), or a combination of all such. To clearly illustrate this interoperability between hardware and software, various exemplary components, blocks, modules, circuits, and steps have been generally described above in relation to their functions. Whether such functions are implemented as hardware or software depends on the design constraints imposed on the specific application and the overall system. Those skilled in the art may implement the functions described in various ways for each specific application, but such implementation decisions should not be interpreted as being outside the scope of this disclosure.

[0194] The various embodiments presented herein may be implemented as methods, devices, or articles of manufacture using standard programming and / or engineering techniques. The term “article of manufacture” includes a computer program, carrier, or medium accessible from any computer-readable device. For example, computer-readable storage media include, but are not limited to, magnetic storage devices (e.g., hard disks, floppy disks, magnetic strips, etc.), optical discs (e.g., CDs, DVDs, etc.), smart cards, and flash memory devices (e.g., EEPROMs, cards, sticks, key drives, etc.). The term “machine-readable medium” includes, but is not limited to, wireless channels and various other media capable of storing, holding, and / or transmitting command(s) and / or data.

[0195] It should be understood that the specific order or hierarchy of steps in the presented processes is an example of exemplary approaches. It should be understood that the specific order or hierarchy of steps in the processes may be rearranged within the scope of this disclosure based on design priorities. The appended method claims provide elements of various steps in a sample order, but do not imply being limited to the specific order or hierarchy presented.

[0196] Description of the presented embodiments is provided so that a person skilled in the art may use or practice the present disclosure. Various modifications to these embodiments will be apparent to a person skilled in the art, and the general principles defined herein may be applied to other embodiments without departing from the scope of the present disclosure. Thus, the present disclosure is not limited to the embodiments presented herein, but should be interpreted in the broadest possible scope consistent with the principles and novel features presented herein.

Claims

Claim 1 A method for providing a pet management service performed by a server comprising at least one processor, comprising: receiving identification information regarding an RFID chip related to a pet, consultation information regarding the treatment of said pet, and user information related to the guardian of said pet from a user terminal; transmitting said identification information to an external server related to an animal protection management system to verify whether said identification information is valid; receiving a signal from said external server regarding whether said identification information is valid and recognizing whether said identification information is valid based on said signal; if said identification information is recognized as invalid, transmitting a message requesting registration of said identification information to said user terminal; if said identification information is recognized as valid, mapping said pet health information to said identification information to generate profile information for said pet. A step of transmitting the profile information to at least one external server so that the profile information is shared; a step of obtaining at least one of the medical consultation content of the pet conducted at an animal hospital and general consultation content received from the guardian through a pet health management service web link; a step of inputting the content composed of speech among the obtained medical consultation content and general consultation content into a Speech-to-Text (STT) model to obtain text data; a step of recognizing at least one keyword related to the condition of the pet in the text data; a step of extracting multiple texts related to the keyword; a step of separating the multiple texts into morphemes and classifying the separated morphemes into verbs, nouns, and adjectives to obtain pet condition judgment information; a step of determining a specific home care guide corresponding to the pet condition judgment information from a pre-set home care guide table; and the text data for digestive system diseases, respiratory diseases, nervous system diseases, urinary system diseases,A step of classifying into a disease category including at least one orthopedic disease; a step of transmitting information regarding the disease category and detailed symptoms to at least one veterinarian terminal and receiving feedback information corresponding to the disease category and detailed symptoms from the at least one veterinarian terminal; a step of generating a home care guide by adding the feedback information to the specific home care guide; a step of transmitting first type information representing the profile information and the home care guide to the at least one external server; a step of receiving second type information, converted from the first type information, from the at least one external server; a step of outputting the second type information through a chat agent on a page accessed via the pet health management service web link; a step of additionally outputting a home care guide corresponding to the additional consultation if additional consultation is entered via the web link after the second type information is output; a step of requesting a remote consultation to at least one veterinarian terminal if a remote consultation request is received via the web link; a step of generating a medical chart based on the text data obtained from the medical consultation content and transmitting guidance materials corresponding to the medical chart to the guardian's terminal; and a step of obtaining emergency consultation content via the web link Step; a step of analyzing the emergency consultation content to determine whether a hospital visit is necessary; a step of outputting information that a hospital visit is necessary if it is determined that a hospital visit is necessary; a step of outputting information on an emergency treatment method corresponding to the emergency consultation content if it is determined that a hospital visit is not necessary; receiving health change information regarding the pet from the user terminal or the at least one external server, andA step of updating the profile information using the above health change information; and the step of transmitting the updated profile information to the at least one external server and the user terminal so that the updated profile information is shared; wherein the RFID chip is inserted into or attached to the body of the pet, the identification information is information obtained by identifying the RFID chip using the user terminal, the first type information and the second type information correspond to each other but have different expressions, the first type information is entered by a person who is engaged in a job related to pets, and the person engaged in a job related to pets is one or more of a veterinarian, a dog trainer, an animal groomer, and a veterinary technician, the second type information is one or more of colloquial text, voice, image, and video that the guardian can verify, the conversion is based on 1:1 matching or machine learning, the pet health management service web link is accessible through a specific web page accessible from the guardian's terminal or through a message transmitted to the guardian's terminal, when the guardian visits the animal hospital, a message containing the address of the web link is transmitted to the guardian's terminal, and the medical consultation content is the The voice is obtained through a voice recognition device equipped in the examination room of the animal hospital or a microphone equipped in the guardian's terminal, and the general consultation content is voice general consultation content or text general consultation content received through a page accessible via the web link transmitted to the guardian's terminal, and the determination of whether a hospital visit is necessary is made if a keyword corresponding to emergency treatment is included among the words included in the emergency consultation content or if content expressing a desire to visit the hospital is included, and the user information includes the guardian's name, address, and contact information, and the profile information includes the identification information, the health information, and the user information.The above consultation information includes at least one of information regarding the breed, age, gender, medical history, and hospital medical records of the pet; the above health information and the above health change information are information obtained by a veterinarian or a pet registration system associated with the above at least one external server; the above medical chart includes at least one of information regarding the pet's medical history, information regarding the pet's condition, and information regarding the main symptoms; the above guidance material includes at least a portion of the above medical consultation content and information on the pet's care method corresponding to the above medical chart; and the above health change information includes information on the change values ​​of the pet's health metrics classified into pre-set stages; whether vomiting occurs; whether diarrhea occurs; whether bloody stool occurs; the color of stool or diarrhea; the form of stool or diarrhea; the smell of stool or diarrhea; swelling of the skin or mucous membrane; whether scratching of the ears or skin occurs; whether continuous licking of specific parts of the body occurs; the presence of spots; changes in the color of the skin or mucous membrane; swelling of the eyeball or other mucous membranes; whether tears flow or the amount of tears; the presence of eye discharge; the amount of eye discharge; and the degree of movement. A method for providing a pet care service, comprising information regarding at least one of: whether there is a seizure or a change in the degree of seizure; whether there is a tremor or a change in the degree of tremor; whether there is paralysis; whether there is a belly-lying position; whether there is a head-down position; whether there is coughing; the number of coughs; the intensity of coughing; the timing of coughing; the type of cough; the type of respiration; whether there is panting; and the frequency of panting; wherein the home care guide comprises at least one of information regarding a recommended diet for the pet, information regarding a recommended amount of exercise, information regarding recommended vaccinations, and information regarding recommended medical treatment.

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