System for matching and contracting between certified nationwide clianing professional and consumer based on location

Abstract

According to one embodiment of the present invention, a method for matching and contracting between a location-based certified nationwide professional cleaning company and a consumer is provided, comprising the steps of: obtaining a consumer’s cleaning interest field from a consumer terminal; obtaining information on professional cleaning companies in the interest field selected by the consumer; providing cleaning company information to the consumer terminal; providing a communication system for cleaning quotes and consultations when matching the consumer with a cleaning company; providing after-service according to the cleaning company and cleaning field when cleaning is completed; and obtaining a user satisfaction evaluation through the consumer terminal and the cleaning company terminal.

Description

Technology Field

[0001] The present invention relates to a location-based, certified nationwide cleaning service provider and a contracting system between consumers. Background Technology

[0002] Although people search for cleaning companies through the internet or various brochures, it is difficult to find a suitable company without specialized knowledge in the field. Furthermore, many people struggle to find a cleaning company because they lack confidence that the companies found online or in brochures have the capability to perform the job satisfactorily. Consequently, they often rely on recommendations from acquaintances, written reviews, or advertisements to find a cleaning service. Therefore, the need for a platform service to mediate cleaning companies has emerged. The problem to be solved

[0003] The objective of the present invention is to provide a matching and contracting system between certified nationwide cleaning companies and consumers based on location-based services.

[0004] The purpose of the present invention is to match customers who need nationwide regular, post-construction, kitchen, and air conditioner cleaning with certified professional cleaning companies at an agreed price through a search by utilizing location-based services around the customer.

[0005] The objective of the present invention is to enable the conclusion of electronic document contracts between a customer and a professional cleaning company, and to assist with consultation and litigation through a lawyer within a mobile terminal service in the event of mutual complaints. means of solving the problem

[0006] According to one embodiment of the present invention, a method for matching and contracting between a location-based certified nationwide professional cleaning company and a consumer is provided, comprising the steps of: obtaining a consumer’s cleaning interest field from a consumer terminal; obtaining information on professional cleaning companies in the interest field selected by the consumer; providing cleaning company information to the consumer terminal; providing a communication system for cleaning quotes and consultations when matching the consumer with a cleaning company; providing after-service according to the cleaning company and cleaning field when cleaning is completed; and obtaining a user satisfaction evaluation through the consumer terminal and the cleaning company terminal. Effects of the invention

[0007] According to an embodiment of the present invention, a matching and contracting system between certified nationwide cleaning companies and consumers based on location-based services can be provided.

[0008] According to an embodiment of the present invention, by utilizing location-based services around the customer, customers who need nationwide regular, post-construction, kitchen, and air conditioner cleaning can be matched with certified professional cleaning companies at an agreed price through a search.

[0009] According to an embodiment of the present invention, in the event of an electronic document contract between a customer and a professional cleaning company and mutual complaints, consultation and litigation can be assisted through a lawyer on the service within the mobile terminal. Brief explanation of the drawing

[0010] FIG. 1 is a schematic diagram showing the configuration of a system according to one embodiment. FIG. 2 is a flowchart illustrating the process of providing a service according to one embodiment. FIG. 3 is a flowchart illustrating the process of matching consumers and cleaning companies through distance according to one embodiment. FIG. 4 is an example diagram of the configuration of a device according to one embodiment. Specific details for implementing the invention

[0011] Hereinafter, embodiments will be described in detail with reference to the attached drawings.

[0012] However, since various modifications may be made to the embodiments, the scope of the patent application is this

[0013] These embodiments are not limited or restricted. All of the embodiments

[0014] Changes, equivalents, or substitutes should be understood to be included within the scope of rights.

[0015] Specific structural or functional descriptions of the embodiments are disclosed for illustrative purposes only and may be modified and implemented in various forms. Accordingly, the embodiments are not limited to the specific disclosed forms, and the scope of this specification includes modifications, equivalents, or substitutions that fall within the technical concept. Terms such as "first" or "second" may be used to describe various components, but these terms should be interpreted solely for the purpose of distinguishing one component from another. For example, a first component may be named a second component, and similarly, a second component may be named a first component. When a component is described as being "connected" to another component, it should be understood that it may be directly connected to or joined to that other component, or that there may be other components in between. The terms used in the embodiments are for illustrative purposes only and should not be interpreted as intended to be limiting. A singular expression includes a plural expression unless the context clearly indicates otherwise. In this specification, terms such as “comprising” or “having” are intended to specify the existence of the features, numbers, steps, actions, components, parts, or combinations thereof described in the specification, and should not be understood as precluding the existence or addition of one or more other features, numbers, steps, actions, components, parts, or combinations thereof. Unless otherwise defined, all terms used herein, including technical or scientific terms, have the same meaning as generally understood by those skilled in the art to which the embodiments pertain. Terms such as those defined in commonly used dictionaries should be interpreted as having a meaning consistent with their meaning in the context of the relevant technology, and should not be interpreted in an ideal or overly formal sense unless explicitly defined in this application.In addition, when describing with reference to the attached drawings, identical components are assigned the same reference numeral regardless of drawing symbols, and redundant descriptions thereof are omitted. In describing the embodiments, if it is determined that a detailed description of related prior art could unnecessarily obscure the essence of the embodiments, such detailed description is omitted.

[0016] The embodiments can be implemented in various forms of products such as personal computers, laptop computers, tablet computers, smartphones, televisions, smart home appliances, intelligent automobiles, kiosks, and wearable devices.

[0017] FIG. 1 is a schematic diagram showing the configuration of a location-based, certified nationwide cleaning professional company and consumer matching and contracting system according to one embodiment.

[0018] Referring to FIG. 1, a system according to one embodiment may include a cleaning company terminal, a consumer terminal, and a device capable of communicating with each other through a communication network. First, the communication network may be configured regardless of the mode of communication, such as wired or wireless, and may be implemented in various forms to enable communication between servers and between servers and between terminals. The cleaning company terminal is a terminal of a cleaning company capable of performing cleaning, and may be a smartphone, personal computer, portable computer, tablet PC, etc. The consumer terminal is a terminal of a consumer who cannot perform cleaning directly but requires cleaning, and may be a smartphone, personal computer, portable computer, tablet PC, etc. The cleaning company terminal and the consumer terminal may be configured to perform all or part of the computational functions, storage / reference functions, input / output functions, and control functions of a conventional computer.

[0019] The cleaning company terminal and the consumer terminal may be configured to communicate with the device (200) via wired or wireless means. The cleaning company terminal and the consumer terminal may be connected to a website operated by a person or organization providing services using the device (200), or may have an application developed and distributed by a person or organization providing services using the device (200) installed. The cleaning company terminal and the consumer terminal may be linked with the device (200) through a website or an application. The device (200) may be a proprietary server owned by a person or organization providing services using the device (200), a cloud server, or a peer-to-peer (P2P) set of distributed nodes. The device (200) may be configured to perform all or part of the computational functions, storage / reference functions, input / output functions, and control functions of a conventional computer. The device (200) may be equipped with at least one artificial neural network that performs inference functions. The device (200) may be configured to communicate wirelessly or via wired connection with multiple cleaning company terminals and consumer terminals. The device (200) can mediate between cleaning companies and consumers and can operate a communication history system between cleaning companies and consumers to fairly and clearly resolve mutual disagreements that arise during cleaning.

[0020] FIG. 2 is a flowchart illustrating the process of providing location-based, certified nationwide cleaning professional services and contract services between consumers according to one embodiment.

[0021] Referring to FIG. 2, first, in step S201, the device (200) can obtain a cleaning field tailored to the consumer's needs from the consumer terminal.

[0022] Specifically, the device (200) can obtain a cleaning field tailored to the consumer's needs from a consumer terminal. Here, the cleaning field may be a large-scale cleaning such as a house or building, or a small-scale cleaning such as removing wallpaper paste or removing tile mold.

[0023] In step S202, the device (200) can obtain information on professional cleaning companies in the field of interest selected by the consumer.

[0024] Specifically, the device (200) can register cleaning companies on a cleaning brokerage platform, analyze the registered companies to extract cleaning companies suitable for cleaning interests tailored to consumer needs, and obtain cleaning company information corresponding to the cleaning companies.

[0025] In step S203, the device (200) can provide cleaning company information to the consumer terminal.

[0026] In step S204, the device (200) can provide a communication system for cleaning quotes and consultations when a consumer and a cleaning company are matched.

[0027] Specifically, the device (200) provides cleaning companies suitable for the consumer's interests to the consumer terminal, and can acquire the cleaning company considered most suitable for the consumer among the cleaning companies provided by the consumer terminal. When the consumer and the cleaning company are matched, the device (200) can provide a communication system for cleaning quotes and consultation to the consumer and the cleaning company. Since the communication history can be checked through the communication system, the potential for disputes can be fundamentally resolved by fairly and clearly settling any differences of opinion that may arise during cleaning.

[0028] In step S205, the device (200) can provide after-service according to the cleaning company when cleaning is completed. In step S206, the device (200) can obtain user satisfaction evaluations through consumers and cleaning companies. That is, the device (200) can provide a questionnaire to the consumer terminal to evaluate the satisfaction of the cleaning company that performed the cleaning, and can provide a questionnaire to the cleaning company terminal to evaluate the satisfaction of the consumer who entrusted the cleaning. In addition, it can further provide the consumer terminal and the cleaning company terminal with a questionnaire to evaluate the satisfaction of the platform service for the cleaning brokerage.

[0029] FIG. 3 is a flowchart illustrating the process of matching consumers and cleaning companies through distance according to one embodiment.

[0030] Referring to FIG. 3, in step S301, the device (200) can extract the location of the place where the consumer wants to clean from the consumer terminal.

[0031] In step S302, the device (200) can obtain the location of the cleaning company from the cleaning company terminal.

[0032] In step S303, the device (200) can calculate a distance value based on the location of the consumer and the location of the cleaning company.

[0033] In step S304, the device (200) can increase the weight for the position inversely proportional to the distance value based on the distance value.

[0034] In step S305, the device (200) can match consumers and cleaning companies by applying weights.

[0035] FIG. 4 is an example diagram of the configuration of a device according to one embodiment. A device (200) according to one embodiment includes a processor (210) and a memory (220).

[0036] The processor (210) may include at least one device described with reference to FIGS. 1 to 3, or perform at least one method described with reference to FIGS. 1 to 3. A person or organization using the device (200) may provide services related to some or all of the methods described with reference to FIGS. 1 to 3. Memory (220) may store information related to the methods described or store a program that implements the methods described. Memory (220) may be volatile memory or non-volatile memory. The processor (210) may execute a program and control the device (200). Code of a program executed by the processor (210) may be stored in memory (220). The device (200) is connected to an external device (e.g., a personal computer or a network) through an input / output device (not shown in the drawing) and can exchange data via wired or wireless communication. The embodiments described above may be implemented as hardware components, software components, and / or a combination of hardware components and software components. For example, the device, method, and components described in the embodiments may be implemented using one or more general-purpose or special-purpose computers, such as, for example, a processor, a controller, an arithmetic logic unit (ALU), a digital signal processor, a microcomputer, a field programmable gate array (FPGA), a programmable logic unit (PLU), a microprocessor, or any other device capable of executing and responding to instructions. The processing unit may execute an operating system (OS) and one or more software applications executed on said operating system. Additionally, the processing unit may access, store, manipulate, process, and generate data in response to the execution of the software.For convenience of understanding, although a processing unit is described as being used as a single unit, those skilled in the art will understand that the processing unit may include multiple processing elements and / or multiple types of processing elements. For example, the processing unit may include multiple processors or one processor and one controller. Additionally, other processing configurations, such as parallel processors, are also possible. The method according to the embodiment may be implemented in the form of program instructions that can be executed through various computer means and recorded on a computer-readable medium. The computer-readable medium may include program instructions, data files, data structures, etc., either alone or in combination. The program instructions recorded on the medium may be those specifically designed and configured for the embodiment, or they may be those known and available to those skilled in the art of computer software. Examples of computer-readable recording media include magnetic media such as hard disks, floppy disks, and magnetic tapes; optical recording media such as CD-ROMs and DVDs; magneto-optical media such as floptical disks; and hardware devices specifically configured to store and execute program instructions, such as ROM, RAM, and flash memory. Examples of program instructions include machine code, such as that generated by a compiler, as well as high-level language code that can be executed by a computer using an interpreter, etc. The hardware devices described above may be configured to operate as one or more software modules to perform the operation of the embodiments, and vice versa.Software may include computer programs, code, instructions, or a combination of one or more of these, and may configure a processing unit to operate as desired or command the processing unit independently or collectively. Software and / or data may be permanently or temporarily embodied in any type of machine, component, physical device, virtual equipment, computer storage medium or device, or transmitted signal wave in order to be interpreted by the processing unit or to provide instructions or data to the processing unit. Software may be distributed over networked computer systems and may be stored or executed in a distributed manner. Software and data may be stored on one or more computer-readable recording media. Although embodiments have been described above with reference to the limited drawings, those skilled in the art may apply various technical modifications and variations based on the foregoing. For example, suitable results may be achieved even if the described techniques are performed in a different order than described, and / or the components of the described system, structure, device, circuit, etc. are combined or assembled in a form different from described, or are replaced or substituted by other components or equivalents. Therefore, other implementations, other embodiments, and equivalents to the claims are also included within the scope of the claims set forth below.

Claims

Claim 1 A method for matching and contracting between a location-based certified nationwide professional cleaning company and a consumer, comprising the steps of: obtaining a consumer’s cleaning interest field from a consumer terminal; obtaining information on professional cleaning companies in the interest field selected by the consumer; providing cleaning company information to the consumer terminal; providing a communication system for cleaning quotes and consultations when the consumer is matched with a cleaning company; providing after-service according to the cleaning company and cleaning field when cleaning is completed; and obtaining a user satisfaction evaluation through the consumer terminal and the cleaning company terminal. Claim 2 A method for matching and contracting between a location-based certified nationwide cleaning company and a consumer, comprising: a step of extracting the location of a place where the consumer wishes to perform cleaning from a consumer terminal; a step of obtaining the location of a cleaning company from a cleaning company terminal; a step of calculating a distance value based on the location of the consumer and the location of the cleaning company; a step of increasing a weight for the location inversely proportional to the distance value based on the distance value; and a step of matching the consumer and the cleaning company by applying the weight.

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