Method for managing store

Abstract

A store management method according to an embodiment of the present invention is a store management method using a computing device capable of communicating with a POS device of a store, comprising: a step in which the computing device connects to one or more delivery service providing devices to collect delivery details of the store; a step in which the computing device receives receipt information corresponding to the delivery details from the POS device; a step in which the computing device compares the collected delivery details with the receipt information; and a step in which the computing device determines whether the delivery details are missing through the comparison.

Description

Technology Field

[0001] The present invention relates to a store management method. Background Technology

[0002] Generally, a store manager can log in to a delivery service provider through a POS device or a manager's terminal and then manage the store regarding orders and deliveries through the manager web page provided by the delivery service provider.

[0003] However, since there is more than one delivery service provider, the administrator must log in to the delivery service device of each provider to individually manage the status of orders and deliveries through that provider.

[0004] Since managers must aggregate order and delivery status from each delivery service provider, their workload and time spent on store management may increase. Additionally, errors such as omissions may occur during the process of aggregating order and delivery status from multiple delivery service providers, which may result in inaccurate store management. Prior art literature

[0005] Published Patent 10-2020-0119398 (Publication Date: October 20, 2020) The problem to be solved

[0006] The store management method according to an embodiment of the present invention is intended to reduce the burden of managing stores using various delivery services.

[0007] The problems of this application are not limited to those mentioned above, and other problems not mentioned will be clearly understood by a person skilled in the art from the description below. means of solving the problem

[0008] According to one aspect of the present invention, a store management method using a computing device capable of communicating with a POS device of a store is provided, comprising: a step in which the computing device connects to one or more delivery service providers to collect delivery details of the store; a step in which the computing device receives receipt information corresponding to the delivery details from the POS device; a step in which the computing device compares the collected delivery details with the receipt information; and a step in which the computing device determines whether the delivery details are missing through the comparison.

[0009] The computing device receives the receipt information in an unstructured state that is incomparable to the collected delivery history in a structured state, and can convert the receipt information in the unstructured state into the receipt information in a structured state that is comparable to the collected delivery history.

[0010] The computing device can extract an order number included in both the collected delivery history in the structured state and the receipt information in the structured state, and compare the delivery history and the receipt information having the same order number.

[0011] If the names of the first item of the delivery history and the first item of the receipt information are different from each other, the computing device can match the name of the first item of the delivery history and the name of the first item of the receipt information and store them in advance.

[0012] The computing device stores the login information of the manager of the store and, through the login information, can access different delivery service providers and collect the delivery history of the store stored in the different delivery service providers.

[0013] The above POS device collects receipt information regarding the delivery details transmitted by the operating system of the above POS device to the receipt printing device, and the above computing device can receive the collected receipt information from the above POS device.

[0014] The computing device can receive a number of receipt information accumulated in the POS device for a set period of time.

[0015] The computing device can collect delivery history through the plurality of delivery service providers and user comments related to the delivery history through the plurality of delivery service providers, and collectively receive replies to the user comments through the plurality of delivery service providers from the POS device or the terminal of the store manager and transmit them to the plurality of delivery service providers. Effects of the invention

[0016] The store management method according to an embodiment of the present invention can reduce the burden of managing stores using various delivery services by utilizing and comparing delivery history and receipt history.

[0017] The effects of the present application are not limited to those mentioned above, and other unmentioned effects will be clearly understood by a person skilled in the art from the description below. Brief explanation of the drawing

[0018] FIG. 1 shows an example of a computing device capable of implementing a store management method according to an embodiment of the present invention. FIG. 2 illustrates a store management method according to an embodiment of the present invention. Figure 3 shows an example of an administrator webpage provided by a delivery service provider. Figure 4 shows an actual printed receipt for the delivery details of Figure 3. Specific details for implementing the invention

[0019] Embodiments of the present invention will be described in detail below with reference to the attached drawings. However, it will be readily apparent to those skilled in the art that the attached drawings are provided merely to facilitate the disclosure of the content of the present invention, and that the scope of the present invention is not limited to the scope of the attached drawings.

[0020] Furthermore, the terms used in this application are used merely to describe specific embodiments and are not intended to limit the invention. The singular expression includes the plural expression unless the context clearly indicates otherwise.

[0021] In this application, terms such as "comprising" or "having" are intended to specify the existence of the features, numbers, steps, actions, components, parts, or combinations thereof described in the specification, and should be understood as not precluding the existence or addition of one or more other features, numbers, steps, actions, components, parts, or combinations thereof.

[0023] FIG. 1 shows an example of a computing device (101) capable of implementing a store management method according to an embodiment of the present invention, but the implementation of the store management method according to an embodiment of the present invention is not limited to the computing device (101) shown in FIG. 1.

[0024] The store management method according to an embodiment of the present invention may be implemented by a single computing device (101) or by a plurality of computing devices (101). The plurality of computing devices (101) may implement the building information provision method according to an embodiment of the present invention through communication with each other.

[0025] The computing device (101) includes one or more processors (120) and memory (130), and may further include at least one of a bus (110), an input / output interface (150), a display (160), and a communication interface (170). In some embodiments, the computing device (101) may omit at least one of the above components or additionally provide other components.

[0026] The bus (110) may include, for example, a circuit that connects the components to each other and transmits communication (e.g., control messages and / or data) between the components.

[0027] The processor (120) includes at least one of an MCU (Micro Controller Unit), a CPU (Central Processing Unit), and an AP (Application Processor), and may further include one or more of a CP (Communication Processor), a GPU (Graphic Processing Unit), and a DPU (Data Processing Unit). The processor (120) may, for example, perform operations or data processing regarding the control and / or communication of at least one other component of the computing device (101).

[0028] The memory (130) may include non-volatile memory. For example, the non-volatile memory may include at least one of ROM, HDD, ODD, SSDD, and flash memory, but is not limited thereto.

[0029] The memory (130) may store at least one of instructions, logic, and data related to at least one other component of the computing device (101), for example. According to one embodiment, the memory (130) may store software and / or a program (140).

[0030] In addition to memory (130), the computing device (101) of the present invention may include volatile memory such as RAM.

[0031] The program (140) may include, for example, a kernel (141), middleware (143), an application programming interface (API) (145), and / or an application program (or “application”) (147), etc. At least part of the kernel (141), middleware (143), or API (145) may be called an operating system (OS).

[0032] The kernel (141) can control or manage system resources (e.g., bus (110), processor (120), or memory (130), etc.) used to execute operations or functions implemented in other programs (e.g., middleware (143), API (145), or application program (147)). Additionally, the kernel (141) can provide an interface that controls or manages system resources by accessing individual components of the electronic device (101) from the middleware (143), API (145), or application program (147).

[0033] Middleware (143) can act as an intermediary to enable, for example, an API (145) or an application program (147) to communicate with the kernel (141) to exchange data. Additionally, middleware (143) can perform control (e.g., scheduling or load balancing) on ​​work requests received from the application program (147) by, for example, by assigning a priority to at least one of the application programs (147) to use the system resources of the electronic device (101) (e.g., bus (110), processor (120), or memory (130), etc.).

[0034] The API (145) is, for example, an interface for an application (147) to control functions provided by the kernel (141) or middleware (143), and may include at least one interface or function (e.g., command) for, for example, file control, window control, image processing, or character control.

[0035] The input / output interface (150) can serve as an interface capable of transmitting commands or data input from, for example, a user or other external device to other component(s) of the computing device (101). Additionally, the input / output interface (150) can output commands or data received from other component(s) of the computing device (101) to a user or other external device. For example, the input / output interface (150) may be a serial port, a parallel port, PS / 2, ADB (Apple Desktop Bus), SCSI (Small Computer System Interface), USB, HDMI, DVI-I, or Thunderbolt, but is not limited thereto.

[0036] The display (160) may include at least one of, for example, a liquid crystal display (LCD), a light-emitting diode (LED) display, an organic light-emitting diode (OLED) display, a microelectromechanical systems (MEMS) display, an electronic paper display, or a beam projector. The display (160) may display various content (e.g., text, images, videos, icons, or symbols, etc.) to a user. The display (160) may include a touch screen and may receive touch, gesture, proximity, or hovering input using, for example, an electronic pen or a part of the user's body.

[0037] The communication interface (170) can establish communication between the computing device (101) and an external device through wireless communication or wired communication. The external device may be, for example, a POS device (104), a delivery service provider (106), or a manager's terminal (108), but is not limited thereto.

[0038] Wireless communication or wired communication may be at least one of, for example, Bluetooth communication, NFC communication, Zigbee communication, Wi-Fi communication, cellular communication and wired LAN, but is not limited thereto. Cellular communication may use at least one of, for example, LTE, LTE-A, CDMA, WCDMA, UMTS, WiBro, GSM or IMT-2020, but is not limited thereto.

[0039] The network (162) may include at least one of a LAN, WAN, internet, intranet, telephone network, mobile communication network and blockchain, but is not limited thereto.

[0041] FIG. 2 illustrates a store management method according to an embodiment of the present invention. The store management method according to an embodiment of the present invention can be implemented by a computing device (101) capable of communicating with a POS device of a store.

[0042] A store management method according to an embodiment of the present invention includes the steps of: a computing device (101) connecting to one or more delivery service providing devices (106) to collect delivery details of the store; the computing device (101) receiving receipt information corresponding to the delivery details from a POS device (104); the computing device (101) comparing the collected delivery details with the receipt information; and the computing device (101) determining whether there are any missing delivery details through the comparison.

[0043] The computing device (101) can perform server-client communication with the manager's terminal (108), the store's POS device (104), and the delivery service provider (106). The manager can manage one or more stores by communicating with at least one of the POS device (104) and the computing device (101) using their terminal (108). The manager's terminal (108) may be a desktop computer, a laptop computer, a tablet, or a smartphone, but is not limited thereto.

[0044] The delivery service providing device (106) may be a device that provides a service to deliver goods ordered from a store to a user through a user's terminal (not shown), such as 'Baedal Minjok' or 'Yogiyo'. Such a delivery service providing device (106) may perform server-client communication with the user's terminal and the store's POS device (104).

[0045] Generally, a store manager can log in to a delivery service provider (106) through a POS device (104) or a manager's terminal (108) and then perform store management related to orders and deliveries through a manager web page provided by the delivery service provider (106).

[0046] However, since there is more than one delivery service provider, the administrator must log in to the delivery service device of each provider to individually manage the status of orders and deliveries through that provider.

[0047] Since managers must aggregate order and delivery status from each delivery service provider, their workload and time spent on store management may increase. Additionally, errors such as omissions may occur during the process of aggregating order and delivery status from multiple delivery service providers, which may result in inaccurate store management.

[0048] The present invention can scrape an administrator web page provided by each delivery service providing device (106) to collect delivery details. Additionally, the present invention collects receipt information for orders and deliveries requested to the POS device (104) through the delivery service providing device (106). The present invention can determine whether delivery details are missing by comparing the collected delivery details and receipt information for the same order and delivery request.

[0049] Furthermore, the present invention can perform sales analysis, review analysis, menu analysis, raw material analysis, delivery analysis, and franchise management for a store through collected delivery records and receipt information. This will be explained in detail later.

[0050] Meanwhile, the POS device (104) collects receipt information regarding delivery details transmitted by the operating system of the POS device (104) to the receipt printing device, and the computing device (101) can receive the collected receipt information from the POS device (104).

[0051] The operating system of the POS device (104) can transmit IRP (Input / output Request Protocol) data corresponding to receipt information to the receipt printing device whenever an order and delivery request are made from the delivery service provider device (106).

[0052] The collection of receipt information can be carried out through an agent program installed in the POS device (104). At this time, the agent program can collect receipt information transmitted by the operating system of the POS device (104) to the receipt printing device.

[0053] The present invention collects receipt information transmitted by an operating system to a receipt printing device, thereby enabling the collection of receipt information from various delivery service companies. That is, even if a store uses multiple delivery services, the present invention can collect receipt information through a single agent program without using a dedicated delivery service program.

[0054] In the step of determining whether there is an omission in the present invention, the omission of delivery details may occur due to abnormal operation or suspension of operation of at least one of the POS device (104), network, and computing device (101). If there is an omission of delivery details, the result of aggregating delivery details collected by the computing device (101) through one or more delivery service providing devices (106) may not match the actual transaction details.

[0055] To prevent this, the present invention allows an administrator to identify missing delivery details by comparing the delivery details collected through one or more delivery service providing devices (106) with receipt information.

[0057] Meanwhile, the computing device (101) receives unstructured receipt information that cannot be compared with the collected delivery history in a structured state, and can convert the unstructured receipt information into a structured receipt information that can be compared with the collected delivery history.

[0058] For example, as illustrated in FIG. 3, the administrator's web page provided by the delivery service provider (106) may include human-readable text data.

[0059] In contrast, the receipt information transmitted by the operating system of the POS device (104) to the receipt printing device may be a type of binary data that is difficult for a person to recognize, such as unstructured order history data.

[0060] It may be difficult to compare delivery history in a structured state with receipt information in an unstructured state. A computing device (101) can convert receipt information in an unstructured state into receipt information in a structured state.

[0061] A computing device (101) can convert unstructured receipt information into semi-structured receipt information containing human-readable strings. To this end, the computing device (101) can convert unstructured receipt information into human-readable receipt information, such as characters or numbers, through a base 64 encoding method.

[0062] Additionally, the computing device (101) can extract structured receipt information from semi-structured receipt information according to a preset template. The template may include information about the format of a receipt issued by a delivery service company.

[0063] For example, the template may include information about reference strings and information about the order of reference strings. In the case of a template corresponding to a receipt illustrated in FIG. 4, it may include a reference string corresponding to the title 'Yogiyo', a reference string corresponding to the order store, a reference string corresponding to the order date and time, a reference string for the order number, a reference string corresponding to the estimated delivery time, a reference string for the payment method, a reference string for the delivery address, a reference string for the menu, and a reference string for the amount.

[0064] In addition, in the case of the receipt illustrated in Fig. 4, since it is displayed in the order of title, order store, order date and time, order number, estimated delivery time, payment method, delivery address, menu, and amount, the template corresponding to the receipt may include order information of reference strings corresponding to each of the title, order store, order date and time, order number, estimated delivery time, payment method, delivery address, menu, and amount.

[0065] Through this process, the computing device (101) can convert the unstructured receipt information into structured receipt information and compare it with the structured delivery history collected by scraping.

[0067] Meanwhile, the computing device (101) can extract an order number that is included in both the collected delivery history in a structured state and the receipt information in a structured state, and compare the delivery history and receipt information having the same order number.

[0068] As previously explained, the store can use various delivery services. In addition, many orders and deliveries can be made through a single delivery service. Accordingly, in order for the computing device (101) to compare delivery history and receipt information, it must search for and compare delivery history and receipt information for the same order. To do this, the computing device (101) can verify whether it is the same order through the order number, as shown in FIGS. 3 and 4.

[0070] Meanwhile, the computing device (101) can store in advance the name of the first item of the delivery history and the name of the first item of the receipt information by matching them when the names of the first item of the delivery history and the first item of the receipt information are different.

[0071] For example, regarding the name of the store where the order and delivery take place, the name 'business name' is used in the delivery history of Fig. 3, but the name 'order store' may be used in the receipt such as Fig. 4.

[0072] In this way, if the name of the delivery history and the name of the receipt information are different for the same item, the computing device (101) may have difficulty comparing the delivery history and the receipt information.

[0073] The computing device (101) can utilize the delivery history and receipt information when comparing them by matching and storing the names of the delivery history and receipt information for the same item in advance.

[0075] Meanwhile, the computing device (101) stores the login information of the store manager and can access different delivery service providers (106) through the login information to collect the store's delivery history stored in the different delivery service providers (106).

[0076] Generally, a store manager can log in to each of the multiple delivery service providers (106) through their terminal (108) or POS device (104) and check the delivery history on an administrator web page such as FIG. 3.

[0077] In the case of the present invention, since the computing device (101) needs to collect delivery history from multiple delivery services, it can store login information for each of the different delivery service providing devices (106) in advance.

[0078] The computing device (101) can access different delivery service providers (106) with stored login information and scrape and save delivery history from an administrator web page.

[0079] Accordingly, the store manager can collectively check delivery history using various delivery services without having to log in to multiple delivery service providing devices (106) one by one to check delivery history.

[0081] Meanwhile, the computing device (101) can receive multiple receipt information accumulated in the POS device (104) for a set period of time. That is, the computing device (101) does not receive receipt information from the POS device (104) whenever a user requests order delivery, but rather accumulates receipt information for order delivery requests that occurred during a pre-set period of time (e.g., 8 hours, 24 hours, etc.), and when the set period is reached, receives the accumulated receipt information from the POS device (104). To this end, an agent program installed in the POS device (104) can perform the function of temporarily storing the collected receipt information in the memory of the POS device (104).

[0082] The agent program installed in the POS device (104) can back up IRP data corresponding to receipt information not only in such cases but also when smooth information transmission is not possible due to abnormal operation or failure of at least one of the POS device (104), network, computing device (101) and delivery service provider device (106), and when it returns to a normal state, it can transmit the backed-up information to the computing device (101).

[0083] The agent program of the POS device (104) can perform a three-way handshake before transmitting the receipt information to check whether the receipt information is transmitted normally, thereby checking whether the computing device (101) can receive the receipt information.

[0085] Meanwhile, the computing device (101) can collect delivery history through multiple delivery service providing devices (106) and user comments related to delivery history through multiple delivery service providing devices (106).

[0086] Replies to user comments via multiple delivery service providing devices (106) can be received collectively from a POS device (104) or a store manager's terminal (108) and transmitted to multiple delivery service providing devices (106).

[0087] Generally, the store manager can access the delivery service provider (106) through their terminal (108) or POS device (104) and then check the user's comments through the manager web page.

[0088] There may be an inconvenience in that the store manager must access multiple delivery service providers (106) through their terminal (108) or POS device (104) and reply to each one individually.

[0089] For example, in the case of a store using ‘Yogiyo’ and ‘Baedal Minjok’, the store manager can access the delivery service provider device (106) of ‘Yogiyo’ through their terminal (108) or POS device (104) and then record a reply to a user’s comment recorded on the manager web page.

[0090] Afterward, the store manager can log in to the delivery service provider device (106) of ‘Baedal Minjok’ through their terminal (108) or POS device (104) and record a reply to the user’s comment recorded on the manager web page.

[0091] In order to resolve such inconveniences, the present invention allows an administrator to access a computing device (101) through their terminal (108) or POS device (104) and perform collective verification and replying to user comments regarding various delivery services.

[0092] To this end, the computing device (101) can access multiple delivery service providing devices (106) using the pre-stored administrator login information and then scrape the user's comments from the administrator web page.

[0093] The administrator can check comments on various delivery services collectively by accessing the computing device (101) through their terminal (108) or POS device (104). For example, the administrator can check comments on 'Yogiyo' and 'Baedal Minjok' provided by the computing device (101) collectively through their terminal (108) or POS device (104) without having to log in to each of the 'Yogiyo' homepage and 'Baedal Minjok' homepage to check comments.

[0094] Additionally, the administrator can check comments regarding various delivery services on the computing device (101) through their terminal (108) or POS device (104) and write a reply to the comments. The computing device (101) can automatically record a reply to the comments by transmitting the administrator's reply to the delivery service provider (106). To this end, the computing device (101) may use an automation program such as RPA (Robotic Process Automation), but the present invention is not limited to such an automation program.

[0095] For example, an administrator can write replies a and b corresponding to comments A and B regarding the ‘Baedal Minjok’ service and replies c and d corresponding to comments C and C regarding the ‘Yogiyo’ service on the computing device (101) through their terminal (108) or POS device (104). The computing device (101) can access the delivery service providing device (106) of ‘Baedal Minjok’ using the worker’s login information and record replies a and b corresponding to comments A and B. Additionally, the computing device (101) can access the delivery service providing device (106) of ‘Yogiyo’ using the worker’s login information and record replies c and d corresponding to comments C and D.

[0096] Accordingly, the store manager can manage comments on various delivery services through the computing device (101) without needing to access each of the multiple delivery service providers (106) through their terminal (108) or POS device (104) to check comments, thereby reducing the burden of user management.

[0097] Additionally, the computing device (101) can store templates for reply types, and the administrator can easily post replies by selecting one or more of the multiple templates. For example, reply types may be such as 'Thank you, customer.', 'We apologize for the inconvenience, customer.', 'We will be more careful next time.', and various other reply types may be set in the templates.

[0099] Meanwhile, as mentioned above, the present invention can perform sales analysis, review analysis, menu analysis, raw material analysis, delivery analysis, franchise management, etc. for a store through collected delivery history and collected receipt information.

[0100] The computing device (101) can perform sales analysis of the store through collected delivery history or receipt information. For example, as shown in FIGS. 3 and 4, delivery history or receipt information includes prices for the ordered menu, so sales analysis of the store can be performed through this.

[0101] The computing device (101) can perform comment analysis. As previously described, the computing device (101) can access one or more delivery service providers (106) to scrape comments regarding the delivery service. The computing device (101) can identify words or sequences of words from the text data of the comments and extract their meanings. The computing device (101) can perform voice analysis, phoneme recognition, and word recognition, and can further perform sentence interpretation and meaning extraction. Through this, it is possible to analyze the review status of each store, check the reputation of the store through comments, and manage the brand image.

[0102] The computing device (101) can perform menu analysis. The computing device (101) can analyze menus with high sales volume or popular menus according to the season through delivery history or receipt information.

[0103] The computing device (101) can perform inventory management for raw materials. To this end, the computing device (101) can store the types of raw materials required for each menu and the required quantities for each raw material. The computing device (101) can identify the menu that has been delivered through at least one of the delivery history and receipt information, and derive the types and quantities of raw materials consumed according to the menu. Through this, the computing device (101) can update the current inventory quantity by reflecting the required quantities in the current inventory quantity. When the updated current inventory quantity falls below the standard inventory quantity, the computing device (101) can reduce the inventory management burden on the manager by sending an inventory alarm for raw materials to the POS device (104) or the manager's terminal (108).

[0104] A computing device (101) can perform map-based order delivery analysis. As illustrated in FIGS. 3 and 4, delivery history or receipt information may include address information where delivery will take place. The computing device (101) can extract address information where delivery will take place from delivery history or receipt information and display it on a digital map. The digital map may be self-developed or Google Maps or Naver Maps provided via API. Through this, the computing device (101) can analyze preferred or non-preferred areas by menu.

[0105] The computing device (101) can perform the function of a communication and announcement delivery channel between the headquarters and franchisees.

[0107] As described above, embodiments according to the present invention have been examined. It is obvious to those skilled in the art that, in addition to the embodiments described above, the present invention may be embodied in other specific forms without departing from its spirit or scope. Therefore, the embodiments described above should be regarded as illustrative rather than restrictive, and accordingly, the present invention is not limited to the description above but may be modified within the scope of the appended claims and their equivalents. Explanation of the symbols

[0108] computing device (101) Force device (104) Delivery service providing device (106) Manager's terminal (108)

Claims

Claim 1 A method for managing a store using a computing device capable of communicating with a POS device of a store, comprising: a step in which the computing device connects to one or more delivery service providers to collect delivery details of the store; a step in which the computing device receives receipt information regarding the delivery details transmitted by the operating system of the POS device to a receipt printing device from the POS device; a step in which the computing device compares the collected delivery details with the receipt information; and a step in which the computing device determines whether the delivery details are missing through the comparison; wherein, if the POS device fails to transmit the receipt information smoothly due to an abnormal operation or failure of at least one of the POS device, network, computing device, and delivery service providers, the POS device backs up IRP (Input / Output Request Protocol) data corresponding to the receipt information transmitted by the operating system of the POS device, and when a normal state is reached, transmits the backed-up information to the computing device; wherein the computing device receives the receipt information in an unstructured state that cannot be compared with the collected delivery details in a structured state, and receives the receipt information in an unstructured state that can be compared with the collected delivery details in a structured state The computing device converts the receipt information in the above state into the above state, converts the receipt information in the above unstructured state into receipt information in a semi-structured state that is understandable to humans, and generates the receipt information in the above state from the receipt information in the above state through a template including format information of the receipt, wherein the format information of the template includes information regarding a standard string of the receipt and information regarding the order of the standard string, and the computing device generates the receipt information in the above state from the receipt information in the above state according to the information regarding the standard string and the information regarding the order of the standard string.A store management method characterized by the computing device collecting delivery history through the plurality of delivery service providers and user comments related to the delivery history through the plurality of delivery service providers, receiving replies to the user comments through the plurality of delivery service providers collectively from the POS device or the terminal of the store manager, and transmitting them to the plurality of delivery service providers; the computing device accessing the plurality of delivery service providers using the manager's pre-stored login information and scraping user comments from the manager web page, confirming the comments regarding the plurality of delivery services scraped by the computing device through the manager's terminal or the POS device and writing the manager's reply to the comments, and the computing device accessing the delivery service provider among the plurality of delivery service providers where the manager's reply is to be recorded using the manager's login information, transmitting the manager's reply to the connected delivery service provider, and automatically recording the reply to the comment through an automation program. Claim 2 delete Claim 3 A store management method according to claim 1, wherein the computing device extracts an order number included in both the collected delivery history in the structured state and the receipt information in the structured state, and compares the delivery history and the receipt information having the same order number. Claim 4 A store management method according to claim 1, wherein the computing device matches the name of the first item of the delivery history and the name of the first item of the receipt information and stores them in advance when the names of the first item of the delivery history and the first item of the receipt information are different from each other. Claim 5 A store management method according to claim 1, wherein the computing device stores login information of the manager of the store, and connects to different delivery service providers through the login information to collect delivery history of the store stored in the different delivery service providers. Claim 6 A store management method according to claim 1, wherein the POS device collects receipt information regarding the delivery details transmitted by the operating system of the POS device to a receipt printing device, and the computing device receives the collected receipt information from the POS device. Claim 7 A store management method according to claim 1, characterized in that the computing device receives a plurality of receipt information accumulated in the POS device for a set period of time. Claim 8 delete

Images