Devices and methods for supporting exploration of the history of insurance

Abstract

The present invention relates to an insurance history tour support device and method, wherein the insurance history tour support device may include a participant registration unit that performs participant registration; and a program management unit that provides a pre-established insurance history tour program to the registered participants.

Description

Technology Field

[0001] The present invention relates to an apparatus and method for supporting an insurance history tour. In particular, the present invention relates to an apparatus and method for supporting an insurance history tour that provides and operates an insurance (mutual aid) history tour program for employees of the insurance (mutual aid) industry. Background Technology

[0002] The history of insurance (mutual aid) has been formed and developed across various times and places, ranging from the commercial risk dispersion practices of the Mesopotamian civilization, the Roman funeral guilds (Collegia), the development of marine insurance in medieval Italian city-states (such as Florence and Venice), to Lloyd's Coffee House and Tontine Coffee House in modern England. Here, the Roman funeral guilds refer to private associations that served as funeral mutual aid societies or communal funeral insurance during the Roman era.

[0003] However, existing travel and tourism products primarily target the general public and focus solely on tourism products for the general public, failing to provide the in-depth learning functions necessary for the academic and professional growth of professionals in the insurance (mutual aid) industry.

[0004] In other words, existing travel and tourism products are designed primarily for the general public and consist only of simple experiences centered on visiting tourist attractions. However, professionals in the insurance (mutual aid) industry (e.g., insurance company executives and employees, insurance planners, insurance agencies / brokers, and insurance majors such as professors, students, and graduate students) require specialized programs (history / system education programs) tailored to insurance that allow them to systematically learn the origins and evolution of the insurance (mutual aid) system through actual fieldwork and literature, rather than simple tourism; yet conventional technology fails to provide such specialized programs at all.

[0005] In particular, insurance industry professionals have requirements such as the following 1) to 3), but conventional technology has not been able to meet them.

[0006] 1) Experience historical sites that are difficult or dangerous to visit in person

[0007] Conflict zones or inaccessible regions of Mesopotamian civilization (such as Iraq), sites of early commerce and the activities of Dharmata, the Tontine Coffee House in Manhattan considered the precursor to the U.S. Stock Exchange, and sites related to the Great Fire of London are difficult to visit or experience in depth within their historical context through standard tour programs.

[0008] 2) In-depth learning based on actual historical sites and original documents

[0009] Cities such as Rome, Florence, Pisa, Venice, Paris, and London possess historical sites, museums, and archival documents closely related to the history of insurance (mutual aid), but travel and educational programs for general tourists fail to connect these with a systematic educational curriculum.

[0010] 3) Certification of learning outcomes and qualification

[0011] There is currently no certification system or qualification available for public use within the insurance industry for those who have completed systematic study and field trips regarding the history of insurance (mutual aid). Traditionally, there has been a lack of qualification or certification systems that go beyond the level of a simple travel certificate and are officially recognized within the industry.

[0012] As such, conventional travel / tourism products or travel / education programs have a problem in that they fail to adequately reflect the professional needs of insurance industry professionals, such as alternative experiences for inaccessible areas (AI videos, VR, etc.), systematic learning of original literature related to insurance (mutual aid), certification of learning outcomes for insurance history exploration programs, and the granting / utilization of qualifications within the insurance industry.

[0013] The technology forming the background of the present invention is disclosed in Korean Published Patent Application No. 10-2021-0003564. The problem to be solved

[0014] The present invention aims to solve the problems of the aforementioned prior art and to provide a device and method for supporting historical exploration in insurance that can provide: 1) experience of historical sites that cannot be visited in person, 2) provide in-depth learning through visits to actual historical sites and literature, 3) establish and provide a participant certification system, and 4) provide a function to grant qualifications that can be utilized in the insurance (mutual aid) industry.

[0015] However, the technical problems that the embodiments of the present invention aim to solve are not limited to the technical problems described above, and other technical problems may exist. means of solving the problem

[0016] As a technical means for achieving the above-mentioned technical task, an insurance history tour support device according to one embodiment of the present invention may include: a participant registration unit that performs participant registration; and a program management unit that provides a pre-established insurance history tour program to the registered participants.

[0017] In addition, the program management unit may include an online learning management unit that provides digital content visualizing sites and literature related to insurance history to a participant's terminal for online learning; and a field trip management unit that controls field trips to proceed along a tour route including cities related to insurance history for the participants.

[0018] In addition, the insurance history tour support device according to one embodiment of the present invention may further include a certificate management unit that provides a pre-made certificate of completion depending on whether a participant has completed the history tour program, and a qualification management unit that grants qualifications related to the insurance history tour program certification that can be publicly utilized in the insurance industry to the participant who has received the certificate of completion.

[0019] The above-described means for solving the problem are merely exemplary and should not be interpreted as intended to limit the invention. In addition to the exemplary embodiments described above, additional embodiments may exist in the drawings and the detailed description of the invention. Effects of the invention

[0020] According to the means for solving the problem of the present invention described above, the present invention provides a device and method for supporting the exploration of insurance history, thereby providing participants with an alternative experience of inaccessible historical sites. Specifically, by reproducing and providing places related to insurance history that are difficult to actually visit or verify, such as disputed areas, lost historical sites, and vanished buildings, as AI-based video or AR / VR content, participants can learn the historical context of these places without physical constraints.

[0021] According to the means for solving the problem of the present invention described above, the present invention provides a device and method for supporting historical exploration of insurance, thereby enabling the implementation of in-depth education based on actual historical sites and original documents to be provided to participants. Specifically, focusing on key cities associated with the history of insurance (mutual aid), such as Rome, Florence, Pisa, Venice, Paris, and London, the invention can provide in-depth learning at the level of professional job training rather than simple tourism by combining visits to historical sites with archive document videos and commentary by a curator (or AI commentary).

[0022] According to the means for solving the problem of the present invention described above, the present invention provides a device and method for supporting an insurance history tour, thereby formalizing educational outcomes through the provision of certificates specialized for the insurance industry. Specifically, through a customized certificate applying traditional Florentine leather craftsmanship and a unique number / QR code, the completion history of participants can be managed in a form verifiable on both digital and physical media.

[0023] According to the means for solving the problem of the present invention described above, the present invention provides a device and method for supporting an insurance history tour, thereby enabling the establishment and provision of a qualification system applicable in the insurance industry. Specifically, by granting a ‘Certification for Insurance History Tour Program’ to a participant who has completed the insurance history tour program, the granted qualification can be utilized as a means of official recognition of expertise in business cards, resumes, promotion evaluations, industry activities, etc.

[0024] According to the means for solving the problem of the present invention described above, the present invention provides a device and method for supporting historical tours of insurance, thereby enabling the provision of an education / tour / qualification system specialized for a specific industry (insurance / mutual aid). Specifically, unlike travel products for the general public, it can provide an education / tour / qualification system specialized for professional personnel in a specific industry group, namely insurance industry workers, thus contributing to the cultivation of talent and the strengthening of expertise at the industry level.

[0025] However, the effects obtainable from the present invention are not limited to those described above, and other effects may exist. Brief explanation of the drawing

[0026] FIG. 1 is a diagram showing the schematic configuration of an insurance history exploration support system including an insurance history exploration support device according to one embodiment of the present invention. FIG. 2 is a diagram showing an example of a history tour schedule considered in an insurance history tour support device (10) according to one embodiment of the present invention. FIG. 3 is an operation flowchart of a method for supporting historical exploration of insurance according to one embodiment of the present invention. Specific details for implementing the invention

[0027] Embodiments of the present invention are described below with reference to the attached drawings so that those skilled in the art can easily implement the invention. However, the present invention may be embodied in various different forms and is not limited to the embodiments described herein. Furthermore, in order to clearly explain the present invention in the drawings, parts unrelated to the explanation have been omitted, and similar parts throughout the specification are denoted by similar reference numerals.

[0028] Throughout the specification of the present invention, when a part is described as being "connected" to another part, this includes not only cases where they are "directly connected," but also cases where they are "electrically connected" or "indirectly connected" with other elements interposed between them.

[0029] Throughout the specification of the present invention, when a member is described as being located "on," "on the upper," "on the top," "under," "on the lower," or "on the bottom" of another member, this includes not only cases where the member is in contact with the other member, but also cases where another member exists between the two members.

[0030] Throughout the specification of the present invention, when a part is described as "comprising" a certain component, this means that, unless specifically stated otherwise, it does not exclude other components but may include additional components.

[0031] Throughout the specification of the present invention, some of the operations or functions described as being performed by a terminal, device, or device may instead be performed by a server connected to said terminal, device, or device. Likewise, some of the operations or functions described as being performed by a server may also be performed by a terminal, device, or device connected to said server.

[0032] Throughout the specification of the present invention, the term "at least one" may be defined as a term including both singular and plural forms, and it will be obvious that even if the term "at least one" is not present, each component may exist in a singular or plural form and may mean singular or plural. Furthermore, whether each component is provided in a singular or plural form may be changed according to the embodiment.

[0033] FIG. 1 is a diagram showing the schematic configuration of an insurance history exploration support system (100) including an insurance history exploration support device (10) according to one embodiment of the present invention.

[0034] For convenience of explanation, the insurance history exploration support device (10) according to one embodiment of the present invention will be referred to as the device (10), and the insurance history exploration support system (100) according to one embodiment of the present invention will be referred to as the system (100). In addition, the details shown (described) in the drawings of the present invention, including FIG. 1, may be applied equally to the description of the device (10), even if they are omitted below.

[0035] Referring to FIG. 1, the present system (100) may include the present device (10), an administrator terminal (30), and a participant terminal (40).

[0036] The device (10) may be a device or server that provides at least one of a webpage (homepage), program, application (app), service, and platform related to supporting the history tour of insurance. At this time, the webpage (homepage), program, application, service, and platform related to supporting the history tour of insurance provided by the device (10) may be referred to as the webpage (this homepage), the program, the app, the service, and the platform, respectively, for convenience of explanation below. In the example illustrated in FIG. 1, the device (10) is described as being provided in the form of a server capable of transmitting and receiving data through a network (5) with each of the administrator terminal (30) and the participant terminal (40).

[0037] Users of the device (10) may include administrators and participants. Users may use the service by accessing the program, the app, the website, etc. (especially by accessing after installation or without installation) using a terminal they each possess, and may also use the service without registering (logging in).

[0038] The administrator terminal (30) may refer to a terminal possessed by the administrator. The administrator may be a person who develops and distributes the device (10) and operates and manages the device (10). Additionally, the administrator may be a person who designs (builds), registers, operates, and manages the insurance history tour program provided to the participants. The administrator may access the app, etc., through the administrator terminal (30) to perform functions such as registering a schedule (information) for the insurance history tour program, configuring (setting) and editing the tour route, uploading digital content, managing participants, and approving qualification grants.

[0039] The participant terminal (40) may refer to a terminal possessed by a participant using the device (10). The participant may be a person (user) participating in the insurance history tour program provided by the device (10), or may be an employee of the insurance (mutual aid) industry. The participant may access the app, etc. through the participant terminal (40) to perform functions such as applying for the insurance history tour program, online learning using digital content, conducting field tours, receiving content such as AR / VR related to field tours, submitting quizzes / assignments, checking completion records, and looking up certificates.

[0040] Participants are individuals associated with the insurance industry, and may include, for example, employees of insurance companies, insurance planners, insurance agencies / brokers, and academic personnel (i.e., majors such as professors, students, or graduate students majoring in insurance). These insurance industry professionals may be referred to by other terms such as insurance industry stakeholders, professional personnel, academic personnel, or majors (insurance majors).

[0041] Furthermore, in the present invention, 'insurance' can be understood as a concept that includes 'mutual aid.' Accordingly, the participant may be a person engaged in an industry related to insurance and mutual aid. Likewise, the insurance history exploration program may refer to a program established for the purpose of exploring the history related to insurance and mutual aid.

[0042] In FIG. 1, the case in which one participant terminal (40) is included in the system (100) is described as an example, but this is merely an example to aid in understanding the invention and is not limited thereto. Preferably, the system (100) may include multiple participant terminals possessed by each of the multiple participants, and in describing the invention below, the description of the participant terminal (40) may be applied equally to the description of each of the multiple participant terminals, even if the description is omitted below.

[0043] In the present invention, the terminal (i.e., the administrator terminal (30) and the participant terminal (40) each) may include, but is not limited to, all types of wired and wireless communication devices such as, for example, PCS (Personal Communication System), GSM (Global System for Mobile communication), PDC (Personal Digital Cellular), PHS (Personal Handyphone System), PDA (Personal Digital Assistant), IMT (International Mobile Telecommunication)-2000, CDMA (Code Division Multiple Access)-2000, W-CDMA (WCode Division Multiple Access), Wibro (Wireless Broadband Internet) terminal, smartphone, smartpad, tablet PC, laptop, wearable device, desktop PC, etc.

[0044] In addition, the device (10) can transmit and receive data by being linked with each of the administrator terminal (30) and the participant terminal (40) through a network (5), and can control the operation of each of the administrator terminal (30) and the participant terminal (40).

[0045] Here, the network (5) may include, for example, a 3GPP (3rd Generation Partnership Project) network, an LTE (Long Term Evolution) network, a WIMAX (World Interoperability for Microwave Access) network, the Internet, a LAN (Local Area Network), a Wireless LAN (Wireless Local Area Network), a WAN (Wide Area Network), a PAN (Personal Area Network), a Bluetooth network, a NFC (Near Field Communication) network, a satellite broadcasting network, an analog broadcasting network, a DMB (Digital Multimedia Broadcasting) network, but is not limited thereto and may include various wired / wireless communication networks. A more detailed description of the device (10) is as follows.

[0046] Referring to FIG. 1, the device (10) may include a participant registration unit (11), a program management unit (12), a certificate management unit (13), a qualification management unit (14), a control unit (15), and a database unit (16).

[0047] The participant registration department (11) can perform participant registration. The participant registration department (11) receives a participation application form from a participant terminal (40) to apply for participation in a pre-established insurance history tour program, and automatically analyzes the received participation application form. Only when it is confirmed (verified) that the user who provided the participation application form is an employee of the insurance (mutual aid) industry, the participant who provided the participation application form can register (store) and manage the user as a participant in the database department (16).

[0048] In this way, the participant registration book (11) can register and manage only users who have been confirmed to be working in the insurance industry among the users who have uploaded the application form as participants, and can recruit only professional personnel of a specific industry (insurance industry) as participants and provide this service to them.

[0049] The above application form may include, for example, the name and mobile phone number of the user (participant) wishing to participate, and supporting documents proving that the user is employed in the insurance industry. Additionally, the above application form may include further information, for example, an email address, information about the affiliated insurance company, job duties (underwriting, product development, risk management, etc.), and period of employment. The above supporting documents may include, for example, a certificate of employment, a certificate of work experience, a withholding tax receipt for earned income, a certificate of enrollment in the four major insurances, a company business card, a copy of an employee ID card, etc.

[0050] The program management department (12) can provide a pre-established insurance history tour program to participants of participant terminals (40) who are registered as participants in the database department (16). Here, the pre-established insurance history tour program may refer to a program designed and built by an administrator for the purpose of exploring the history related to insurance and mutual aid, and this may be referred to as the history tour program below for convenience of explanation.

[0051] The above history exploration program may include an online learning program and a field exploration program. Here, the online learning program may refer to a program corresponding to a service (function) provided by the online learning management department (121), and the field exploration program may refer to a program corresponding to a service (function) provided by the field exploration management department (122).

[0052] Specifically, the program management department (12) may include an online learning management department (121) and a field trip management department (122).

[0053] The online learning management department (121) can provide digital content (video content) that visualizes the history of insurance (mutual aid) and literature to the participant terminal (40) so that it can be learned online.

[0054] In particular, the online learning management unit (121) may include a content creation unit (not shown) that creates digital content by reproducing historical sites (insurance history sites) related to insurance history that are difficult to visit in person or have been lost, such as the Mesopotamian civilization region, the site of the maritime adventure loan transaction in Venice, the Tontine Coffee House in Manhattan, and the site related to the Great Fire of London, using an artificial intelligence (AI) model. The content creation unit (not shown) may store and manage the created digital content in the database unit (16). The online learning management unit (121) may provide the digital content created by the content creation unit to the participant terminal (40) to enable online learning (pre-learning).

[0055] For example, the content generation unit (not shown) can automatically collect insurance-related historical data (e.g., literature, drawings, maps, photos, etc.) through web crawling on the internet, and based on the collected historical data, restore and reproduce the historical site (insurance historical site) as an image (e.g., a 3D image provided in a 3D virtual space, or a 2D image) using an AI model, and store the data of the restored image as digital content in the database unit (16).

[0056] At this time, the content generation unit (not shown) can produce (generate) videos based on an AI model regarding historical sites related to the historical sites, such as, for example, the site of commercial trade in the Mesopotamian civilization region (e.g., Iraq), the commercial activities (operations) of Dharmata, the trading site of the Venetian maritime adventure caravan, the Tontine Coffee House in Manhattan which was the beginning of the US stock exchange (i.e., securities / insurance related trading at the Tontine Coffee House in Manhattan), and the beginning and end of the Great Fire of London (especially historical sites including places or events that are impossible to visit in reality or have been historically lost), and can store the produced videos (i.e., videos corresponding to the historical sites) as digital content in the database unit (16). In this way, the content generation unit (not shown) can generate and store digital content that recreates (virtually restores) the historical sites as videos using AI.

[0057] In addition, the content generation unit (not shown) may not only generate a video corresponding to the historical site as digital content, but also additionally create a video of insurance-related documents (original documents) that exist (are held) in museums or archives of cities related to the history of insurance (e.g., Rome, Florence, Pisa, Venice, Paris, London, etc.), create a document video content by combining commentary audio and subtitles with the video of the document, and store the generated document video content as digital content in the database unit (16). Here, the insurance-related documents may include contracts, insurance policies, laws, case law records, etc.

[0058] In this way, the content generation unit (not shown) can generate and store documentary video content by combining commentary (commentary audio and commentary subtitles) based on documentary video of insurance-related literature existing in key historical sites, museums, and archives related to the history of insurance.

[0059] At this time, the content generation unit (not shown) may acquire the above-mentioned document image by receiving from the administrator terminal (30) the document image generated by the administrator taking a picture with the camera of the administrator terminal (30), or by receiving it from the museum or archive.

[0060] According to the above description, the digital content generated by the content generation unit (not shown) may include a first type of digital content related to video corresponding to a historical site and a second type of digital content related to documentary video content.

[0061] The online learning management department (121) can provide the digital content to the participant terminal (40) before, after, or during the trip corresponding to the field trip provided by the field trip management department (122), for example, and can provide the digital content to the participant terminal (40) in an environment such as a web or app.

[0062] This online learning management unit (121) can enable participants to learn about or review sites and literature related to insurance history before and after travel through digital content at any time and place without being restricted by time and place, and can enable participants to virtually explore historical sites, provide experiences (virtual experiences) of historical sites that participants cannot visit in person, and enable learning about insurance-related literature.

[0063] The field visit management unit (122) can control the field visit to proceed along a tour route that includes cities related to insurance history for the participants of the participant terminal (40). Here, the cities may include, for example, Rome, Florence, Pisa, Venice, Paris, London, etc. as previously mentioned.

[0064] The above exploration route may be set as a route moving in the order of 'Rome → Florence → Pisa → Venice → Paris → London' as an example, and this is merely an example to aid in understanding the present invention and is not limited thereto.

[0065] The field tour management department (122) may allow a manager to set the tour route for the progress of the field tour, and subsequently register (set) at least one tour point for each city within the set tour route. Here, the tour point may include at least one of a historical site, museum, financial district, and archive related to the history of insurance (mutual aid). In this way, the field tour provided by the field tour management department (122) (i.e., field tour related service) may mean a tour consisting of a course thoroughly focused on the history of 'insurance (mutual aid)' (i.e., a tour aimed at exploring the history of insurance), unlike European travel courses for the general public.

[0066] In describing the present invention, the order of movement of cities along the exploration route, the types of cities (i.e., exploration areas), the locations of exploration points for each city, the exploration theme, etc., can be set and changed in various ways by the manager.

[0067] Furthermore, in the present invention, the term 'archive' refers to an archive as a physical facility for storing records, such as a physical space like a record house or document repository; however, it is not limited thereto and may also refer to a digital archive site (online database). That is, the archive may refer, for example, to the National Archives, municipal archives, university archives, in-house history museums of banks or insurance companies, or special archive rooms within museums. Additionally, the financial district may refer to a specific area, street, or neighborhood where financial institutions such as banks, securities firms, insurance companies, and exchanges are concentrated.

[0068] The field exploration management department (122) can control the field exploration so that, when the field exploration is in progress, the participant actually moves along the exploration route and visits the exploration points to perform field learning based on information about the exploration route set based on the manager's input and information about the exploration points by city within the exploration route (i.e., control so that field exploration-related services are provided to the participant).

[0069] At this time, the field visit management unit (122) can control the operation of a guide terminal (not shown) held by a guide so that, for example, during the field visit, the guide leads at least one participant and moves along the aforementioned visit route. Here, the guide may, for example, be an employee belonging to a company operated by a manager. The field visit management unit (122) can enable the participant to acquire explanatory information provided by the guide during the field visit.

[0070] That is, the field visit management department (122) can control the operation of a guide terminal (not shown) so that, for example, a guide leads the participants and manages them while moving together along the aforementioned visit route, and can control the operation of the guide terminal so that when the guide visits the visit points, information regarding insurance-related incident data at each visit point is provided to the participants through voice utterance, etc. Here, the insurance-related incident data may include, for example, data regarding insurance systems, insurance products, historical events, past insurance transactions, court trials, contract signing scenes, etc. related to the site of the visit point.

[0071] In addition, the field visit management department (122) can determine whether the participant is currently located at any of the pre-set visit points for each city within the visit route by acquiring GPS information (location information) of the participant terminal (40) in real time, for example, when the field visit is in progress, and by analyzing the acquired GPS information in real time.

[0072] At this time, when the field visit management unit (122) determines (identifies) that a participant is currently located at any of the aforementioned visit points, it may then automatically provide the expert commentary data corresponding to any of the aforementioned visit points among the expert commentary data for each of the visit points (i.e., city-specific visit points) already stored in the database unit (16) to the participant terminal (40) in at least one form among voice, video, and text. Here, the expert commentary data may refer to commentary data generated and stored by, for example, an expert curator specialized in the history of insurance (mutual aid), an insurance history expert, and an AI, and particularly commentary data related to insurance-related incident data.

[0073] Additionally, the field visit management unit (122) may, for example, provide expert commentary data corresponding to one of the aforementioned visit points to the participant terminal (40), and when a query related to the visit point is entered from the participant terminal, generate an answer corresponding to the query in response to the query and provide it to the participant terminal (40). At this time, when generating the answer, the field visit management unit (122) may use ChatGPT, a pre-trained artificial intelligence model, a chatbot, etc.

[0074] Additionally, when the field visit management department (122) determines (identifies) that a participant is currently located at any of the aforementioned visit points, it may provide data to the participant terminal (40) that implements (reproduces) scenes related to insurance transactions, court trials, and contract conclusions that took place in the past at any of the aforementioned visit points in augmented reality or virtual reality, based on expert commentary data corresponding to any of the aforementioned visit points. To this end, the participant terminal (40) may include not only mobile terminals such as smartphones, but also, for example, augmented reality devices, virtual reality devices, etc.

[0075] The field visit management department (122) can provide the above scene as augmented reality or virtual reality, thereby enabling a more realistic experience of information regarding transactions / negotiations / dispute resolution processes related to insurance (mutual aid) at that time, beyond simply viewing the historical site.

[0076] The field visit management department (122) can manage the tour route and the city-specific tour points within the tour route, and during the field visit, it can recreate (implement) scenes related to insurance transactions, court trials, and contract signing at each tour point in augmented reality or virtual reality and provide them to the participant terminal (40), and through the field visit, the participant can actually visit the site (tour points that are sites related to insurance history) and perform tour learning.

[0077] Meanwhile, FIG. 2 (particularly FIG. 2a to 2c) is a diagram showing an example of a history tour schedule considered in an insurance history tour support device (10) according to one embodiment of the present invention.

[0078] Referring to FIG. 2, the field visit management unit (122) may, for example, provide a history tour schedule as illustrated in FIG. 2, which is created by a manager, to a participant terminal (40) for a field visit. The history tour schedule may refer to schedule information for a trip (history trip) related to the history tour of insurance, and may be set and edited in various ways by a manager. The field visit management unit (122) may control the field visit to proceed based on the history tour schedule for the participants.

[0079] That is, the program management department (12) provides an online learning management department (121) and a field visit management department (122), thereby enabling participants to virtually experience and learn (in-depth learning) the contents of historical sites and literature through digital content (in particular, a first type of digital content related to video corresponding to historical sites and a second type of digital content related to literature video content), as well as enabling participants to actually visit the actual sites and conduct field learning.

[0080] The certificate management unit (13) can determine whether to provide a pre-made certificate of completion based on whether the participant (participant of the participant terminal (40)) has completed the history exploration program.

[0081] Here, the certificate of completion may be referred to by other terms such as a certificate of completion. The aforementioned certificate of completion may be, for example, a certificate of completion produced using traditional leather crafting techniques from Florence, where commerce and industry were developed and marine insurance transactions were active.

[0082] For example, the certificate management unit (13) may determine that the participant has completed the history tour program when it is detected that the participant of the participant terminal (40) satisfies the pre-set completion conditions. Here, the completion conditions may mean a condition in which both of the following are satisfied: a first condition in which the participant terminal (40) is detected to have completed viewing at least a number of digital contents (e.g., 5) that are pre-set by the administrator among the plurality of digital contents already registered in the database unit (16); and a second condition in which the participant terminal (40) is detected to have completed visiting at least a number of visitation points (e.g., 4 visitation points) that are pre-set by the administrator among the visitation points corresponding to the tour route in relation to the field tour.

[0083] The certificate management unit (13) can formalize the educational achievements of the history exploration program by providing a previously produced (issued) certificate of completion to the participant terminal (40) when it is determined that the participant of the participant terminal (40) has completed the history exploration program. On the other hand, the certificate management unit (13) may not provide a certificate of completion when it is determined that the participant has not completed the program (has not completed the program). The certificate management unit (13) can establish a participant authentication system by providing a certificate of completion.

[0084] As a specific example, the certificate management unit (13) can, when it is determined that a participant has completed the above-mentioned history tour program, produce a certificate of completion customized to the individual participant (i.e., a certificate of completion customized to the individual participant) through a certificate production unit (not shown) within the device (10). For example, the certificate management unit (13) may include a certificate production unit (not shown).

[0085] At this time, the Certificate Production Department (not shown) may, when producing the above-mentioned completion certificate, produce it with a design of a certificate design template utilizing traditional Florentine leather craftsmanship, reflecting the symbolism of Florence, which was a center of commerce and maritime trade in the history of insurance. Subsequently, the Certificate Production Department (not shown) may print an identification code (e.g., a QR code) containing a unique number (a unique serial number of the certificate) and the participant's completion history information in a specific area of ​​the produced completion certificate. Here, the completion history information may include, for example, the participant's name, the program name and training period of the history tour program, and the validity of the qualification. The Certificate Production Department (not shown) may produce (generate) and issue the completion certificate with the printed identification code as a customized completion certificate (custom completion certificate) for the participant.

[0086] The certificate management unit (13) can provide the completion certificate (custom completion certificate) produced by the certificate production unit (not shown) to the participant terminal (40) by delivering the completion certificate to the address previously entered by the participant. Additionally, the certificate management unit (13) can store and manage the provision history information (i.e., the issuance history information of the completion certificate) regarding the completion certificate provided to the participant in the database unit (16), thereby managing the provision history information as digital data. The provision history information may include information linked to each other, such as participant information (e.g., participant name, mobile phone number, etc.), information on the identification code printed on the completion certificate provided to the participant, information on the unique number included in the identification code and the participant's completion history, and information on the date the completion certificate was provided.

[0087] The certificate management unit (13) can enable the participant to verify the information included in the identification code (i.e., unique number and completion history information) by controlling the display of the information included in the identification code (i.e., unique number and completion history information) on the screen of the participant terminal (40) in response to the detection when the participant detects that the participant has recognized (scanned) an identification code (e.g., QR code) provided in one area of ​​the completion certificate with the camera of the participant terminal (40).

[0088] The certificate of completion provided to the participant by the certificate management department (13) has industrial symbolism and can function as a souvenir that reinforces the identity of being an insurance (mutual aid) industry worker, and as a learning evidence that proves the completion of the history tour program.

[0089] The Qualification Management Department (14) may grant qualifications related to the certification of an insurance history tour program that can be publicly utilized in the insurance industry to the participant who has received the above certificate of completion. The qualifications granted may be the qualifications of an insurance company history tour certification expert. The participant who has received the above certificate of completion may be referred to by other terms such as a person who has completed the education. The Qualification Management Department (14) may grant qualifications only if the participant is an employee of the insurance industry.

[0090] The qualification management department (14) can grant the qualification to a participant of a participant terminal (40) who has received, for example, a certificate of completion, and can store and manage information of the granted qualification in the database department (16), and can also manage the validity period, renewal status, and cancellation status of the granted qualification.

[0091] In addition, the qualification management department (14) can enable the participant to officially record and utilize the information of the qualification assigned to them in their business cards, resumes, research achievements, activities in the insurance industry, etc. In addition, the qualification management department (14) can enable the participant to utilize the information of the qualification in conjunction with the industry in insurance industry education, training, promotion evaluations, academic research, etc. That is, the qualification management department (14) can provide an API or data linkage interface so that the information of the qualification assigned to the participant can be utilized in conjunction with electronic business card templates, automatic resume generation forms, research achievement / training history management systems, insurance company personnel / training systems, etc.

[0092] In other words, the qualification management department (14) can determine whether a participant who has received a certificate of completion is an employee of the insurance industry, and only if it is determined that the participant is an employee of the insurance industry, it can generate qualification information indicating the qualification of an insurance company history tour certification expert for the participant and store and manage it in the database department (16), and at this time, it can manage the validity period, renewal status, and cancellation status of the qualification information. In addition, the qualification management department (14) can manage the qualification information so that it can be linked with an external personnel / training system or an electronic business card generation system.

[0093] According to this, "granting qualification" to a participant in the present invention may mean a process in which, when conditions such as the participant's history of completing the history tour program and whether they are employed in the insurance industry are satisfied, a qualification information record corresponding to the participant is created and the qualification information record is stored in a database unit (16), wherein the stored qualification information (qualification information record) includes qualification attributes such as a qualification name (e.g., "Insurance Company History Tour Certification Expert"), the date of qualification grant, the validity period, the renewal history, and whether it has been cancelled.

[0094] The above qualification information record refers to a database record that includes a qualification ID, qualification name, grant date, validity period, level, basis (completion certificate ID and expertise index value), renewal / cancellation history, etc., as a computerized representation of the 'qualification' granted to the participant.

[0095] As described above, the certificate of completion provided by the certificate management department (13) signifies the concept of a souvenir and evidence proving the completion of the history tour program, and the qualification (qualification information) provided by the qualification management department (14) signifies the concept of a certification level / command that can be used for public and professional purposes based on the completion.

[0096] The control unit (15) can control the operation of the device (10), and in particular, can control the operation of each unit included in the device (10) (e.g., participant registration unit, program management unit, online learning management unit, field trip management unit, certificate management unit, qualification management unit, database unit). In addition, the control unit (15) can control the operation (e.g., screen display operation) of each of the administrator terminal (30) and participant terminal (40) linked to the device (10) through the network (5). The database unit (16) can store various data (data transmitted and received) considered in the device (10).

[0097] This device (10) can overcome the limitations of existing travel products by providing the aforementioned service, thereby offering integrated technology for professional education / visiting / qualification certification to participants who are engaged in the insurance (mutual aid) industry.

[0098] The device (10) can provide an alternative experience of inaccessible historical sites that cannot be visited in person by providing this service, and in particular, by reproducing places related to insurance history that are difficult to actually visit or verify, such as commerce in the Mesopotamian civilization region, activities in Dharmata, the site of the Venetian maritime adventure loan trade, the Tontine coffee house in Manhattan, the site of the Great Fire of London, conflict zones, lost ruins, and vanished buildings, as digital content (e.g., AI-based video, AR / VR content, etc.), it is possible to learn the historical context of these places without physical limitations.

[0099] In addition, the device (10) can provide in-depth learning / education based on actual historical sites and original documents by providing this service, particularly focusing on key cities associated with the history of insurance (mutual aid), such as Rome, Florence, Pisa, Venice, Paris, and London.

[0100] By combining a visit to a historic site with archival literature, video, and commentary from a curator (or AI commentary), it is possible to realize in-depth learning at the level of professional job training, rather than simple tourism.

[0101] By providing this service, the device (10) can contribute to fostering talent and strengthening expertise at the industry level by providing an education / tour / qualification system specialized for professionals in a specific industry group, such as insurance industry workers and majors, unlike travel products for the general public. In addition, the device (10) may provide various additional functions as follows.

[0102] As previously mentioned, the participant registration department (11) can receive a participation application form from a participant terminal (40), analyze the application form, and if it is confirmed that the user is an insurance industry professional, register (store) and manage the user as a participant in the database department (16). Additionally, the participant registration department (11) can register and manage the participant's information in the database department (16) along with the information from the participant's application form.

[0103] Additionally, the program management unit (12) may provide a pre-established insurance history tour program to registered participants, collect learning activity logs for each of the multiple participants, and store and manage them in the database unit (16). Here, the learning activity log may refer to a log related to learning activities, including module-specific course attendance history, study time, evaluation score, assignment submission status, and whether tour missions were performed, which occurs during the completion of each participant's program (history tour program). At this time, the tour mission refers to a mission provided at a city-specific tour point within the tour route, and may refer to missions such as quizzes. Information regarding such missions (tour missions) may be pre-set by the administrator and registered in the database unit (16).

[0104] In addition, the program management department (12) may provide the course composition or the order of arrangement of modules of the above history tour program differently depending on the participant's job, career, and type of insurance company (e.g., life insurance, non-life insurance, mutual insurance, etc.).

[0105] In this invention, the 'module (a module constituting the insurance history exploration program)' refers to a single unit of learning content constituting the insurance history exploration program, and may refer to an educational unit that includes activities such as lectures, exhibition viewing, field trips, watching videos (digital content), quizzes, discussions, assignments, and missions related to historical events, institutional changes, key figures, crisis cases, and response processes of a specific insurance company or the insurance industry. In other words, the 'module' refers to the smallest unit of a course or session constituting the insurance history exploration program, and each module may be composed of a learning block that includes explanatory materials, audiovisual materials, a field visit schedule, participant activities (quizzes, discussions, report writing, etc.), and evaluation items corresponding to a single topic.

[0106] The certificate management unit (13) determines whether a participant has completed the insurance history tour program provided by the program management unit (12), and if the participant has completed all the required modules (required modules among the modules constituting the history tour program that are predefined by the manager) defined by the manager, it can automatically generate a certificate of completion for the participant and provide it to the participant terminal (40). The certificate management unit (13) can control the generated certificate of completion to include information such as the completion date, a list of completed modules, evaluation scores for each module, results of the tour mission, and identification information of the certificate issuer (e.g., included / inserted via a QR code), and can store the information of the certificate of completion in the database unit (16).

[0107] In addition, the device (10) may further include, for example, a feature extraction unit (17), an expertise calculation unit (18), a performance data collection unit (19), a performance analysis unit (20), and a curriculum tuning unit (21).

[0108] The feature extraction unit (17) can extract multiple expertise-related features for a participant (in particular, each of a plurality of participants including the participant terminal (40)) based on (considering) information on the participant's application form stored in the database unit (16), the participant's learning activity log collected by the program management unit (12), and information on the participant's completion certificate stored by the certificate management unit (13).

[0109] The feature extraction unit (17) extracts multiple professional expertise-related characteristics, including the participant's total study time, evaluation score, success rate of exploration missions, history of external activities, and period of employment, based on the information of the participant's application form, learning activity logs, and completion certificates. Then, the extracted multiple professional expertise-related characteristics are quantified to generate a professional expertise characteristic vector for each participant, and the generated professional expertise characteristic vector can be stored in the database unit (16).

[0110] As a specific example, the feature extraction unit (17) can extract and quantify multiple expertise-related characteristics, including the participant's total learning time (total completion time), weighted learning time reflecting module difficulty (i.e., weighted sum of module difficulty), average and variance of evaluation scores by module, success rate of performing exploration missions, correlation score reflecting the participant's job and the job correlation of each module (job correlation score), history of performing external activities related to the insurance industry (e.g., papers, seminar presentations, in-house training lectures, etc.) (e.g., whether external lectures / papers were peer-reviewed, number of submitted research / cases), length of employment (i.e. years of experience (months)), and job change history, and store them in the database unit (16) as an expertise characteristic vector for each participant.

[0111] For example, if the numerical information of multiple expertise-related characteristics extracted for a participant terminal (40) is [Total learning time: 37.5 hours, evaluation score: 92 points, exploration mission success rate: 0.85, number of external activities: 3 cases, tenure: 7.2 years], then, for example, the expertise characteristic vector generated for the participant of the participant terminal (40) may be [37.5, 92, 0.85, 3, 7.2]. That is, the expertise characteristic vector may mean information that groups multiple numerical characteristics (i.e., multiple expertise-related characteristics) into a single 'ordered list'.

[0112] Subsequently, the expertise calculation unit (18) receives a plurality of expertise-related characteristics (or expertise characteristic vectors) for the participant extracted by the feature extraction unit (17) as input, and applies a pre-set weight or a pre-learned model parameter to each characteristic (i.e., each of the input plurality of expertise-related characteristics) to calculate an insurance history-related expertise index (History Proficiency Score, HPS) for the participant (each participant).

[0113] The expertise calculation unit (18) can calculate the expertise index by converting the characteristic value of each characteristic into a normalized value within the range of 0 to 100, and then multiplying the normalized characteristic value by a weight set in advance by the manager and summing them, and can store the expertise index calculated for the participant in the database unit (16). At this time, the expertise calculation unit (18) can calculate the contribution of each characteristic to the expertise index and store the contribution information by characteristic in the database unit (16) in conjunction with the expertise index.

[0114] Here, the above-mentioned Expertise Index (HPS) refers to a value that expresses the participant's insurance history expertise (combination of quantitative and qualitative factors) as a single real value (e.g., 0 to 100 or 0 to 1), and in the present invention, a scale of 0 to 100 was used as an example.

[0115] Subsequently, the qualification management department (14) may grant the qualification to participants who have been identified as working in the insurance industry among the participants who have received a certificate of completion from the certificate management department (13). When granting the qualification, the qualification can determine the type (grade) of qualification to be granted (or to be granted) to the participant by comprehensively considering the participant's expertise index calculated by the expertise calculation department (18) and the information of the certificate of completion. The grade may refer to the level of qualification. According to the above description, when determining the type (grade) of qualification to be granted to the participant, the results of the exploration mission (such as the evaluation results of whether the mission was performed) may be considered (reflected).

[0116] The qualification management department (14) can control the determination of the type (grade) of qualification by determining, for example, the value of the professionalism index (HPS) calculated for a participant, i) if it falls within a pre-set first standard range (e.g., a range of less than 75 points), determining the type (grade) of qualification as ‘Basic Qualification (BASIC) (Grade 3)’, ii) if it falls within a pre-set second standard range (e.g., a range of 75 points or more and less than 90 points) and it is confirmed that there is at least one history of external research or presentation related to the insurance industry, determining the type (grade) of qualification as ‘Advanced Qualification (ADVANCED) (Grade 2)’, and iii) if it falls within a pre-set third standard range (e.g., a range of 90 points or more) and it is confirmed that there are at least five history of external research or presentation, determining the type (grade) of qualification as ‘Expert Qualification (EXPERT) (Grade 1)’, and so that qualification is granted according to the type of qualification determined in this way. In this way, the qualification management department (14) can determine and grant a different type (grade) of qualification to the participant by comprehensively considering the information on the participant's expertise index and completion certificate.

[0117] Additionally, the qualification management department (14) may generate and store in the database department (16) the qualification information record for the participant (or each participant) according to the type (grade) of qualification determined for the participant, which includes [qualification name, qualification grade, date of qualification grant, validity period of qualification, conditions for qualification renewal, conditions for qualification cancellation, and identification information of the expertise index and certificate of completion that served as the basis for granting the qualification]. The qualification management department (14) may generate, store, and manage the qualification information record for each participant.

[0118] At this time, the qualification management department (14) may grant a relatively longer validity period compared to lower grades as the grade of the qualification type increases, and may also impose (apply, set) different qualification renewal requirements (e.g., completion of additional training or participation in additional evaluation within a certain period) depending on the grade of the qualification. For example, the qualification management department (14) may grant a validity period of 3 years if the type (grade) of the qualification is Grade 1, grant a validity period of 2 years if the type (grade) of the qualification is Grade 2, and grant a validity period of 1 year if the type (grade) of the qualification is Grade 1.

[0119] Additionally, the qualification management unit (14) can monitor the validity period of the qualification granted to a participant, for example, on the participant terminal (40), and if it is detected that there is a pre-set period (for example, 30 days) remaining until the expiration of the validity period of the qualification, it can determine that the expiration date of the validity period of the qualification granted to the participant is imminent, and at the time the above detection is made, generate a qualification renewal inducement notification to induce the renewal of the qualification and provide it to the participant terminal (40).

[0120] At this time, the qualification management department (14) can monitor whether the participant satisfies the pre-set renewal requirements for qualification renewal after providing the qualification renewal inducement notification, and if it is confirmed that the participant satisfies the pre-set renewal requirements, it can perform qualification renewal to extend the validity period of the qualification.

[0121] Here, the above-mentioned pre-set renewal requirements may include, for example, at least one of the following: i) a first renewal requirement in which it is detected that the participant has completed all or part of the insurance history exploration program again or has completed an additional module prepared for qualification renewal; ii) a second renewal requirement in which it is detected that the participant has taken a re-evaluation, such as an online evaluation, quiz, or case analysis task prepared for qualification renewal, and has obtained a score higher than a pre-set standard score as the re-evaluation score; and iii) a third renewal requirement in which it is detected (judged) that the participant's performance during the validity period of the qualification has been maintained or improved above a standard (pre-set standard) set by the manager, based on the participant's work performance indicator (KPI) collected from the performance data collection unit (19) and the expertise index (indicator) recalculated for the participant through the expertise calculation unit (18).

[0122] The qualification management unit (14) can perform automatic renewal to automatically extend the validity period of the qualification granted to the participant when, after providing the qualification renewal inducement notification, it detects that at least one of the multiple renewal requirements (i.e., the first renewal requirement to the third renewal requirement) within the preset renewal requirements has been satisfied. At this time, for example, the qualification management unit (14) can perform manual renewal to extend the validity period of the qualification on the condition of the manager's approval in cases where a manager's review of the participant's additional activity history is required.

[0123] Meanwhile, the qualification management department (14) can change the status of the qualification granted to the participant to expired or suspended when the expiration date of the qualification validity period arrives, if it detects that the participant has not met the pre-set renewal requirements within a pre-set period (e.g., 30 days) after providing the qualification renewal inducement notification, and record the details of the change in the database department (16).

[0124] Additionally, the qualification management department (14) may provide an inquiry interface for the generated qualification information record and may provide an API or data linkage interface for linking the qualification information record with an external system so that the participant can utilize their qualification information by linking it with an electronic business card template, an automatic resume generation form, a research achievement / training history management system, an insurance company personnel / training system, etc. When the qualification management department (14) receives a query from the insurance company personnel system regarding whether a specific participant possesses qualifications and their qualification grade through the API, it may return (provide) a qualification information record corresponding to the query.

[0125] Meanwhile, the performance data collection unit (19) can periodically collect work performance data for each of the qualified and unqualified participants in relation to multiple participants using the device (10) through linkage with the insurance company’s personnel / business system and store it in the database unit (16).

[0126] Here, the above-mentioned work performance data may include information such as, for example, customer retention rate, number of claims processed and processing time, customer satisfaction score, number of new product proposals, internal evaluation score, promotion status, and training completion status. In the present invention, work performance data may be referred to by other terms such as performance data.

[0127] When the performance data collection unit (19) stores the above work performance data, it may store the above work performance data including metadata such as whether the participant possesses qualifications, qualification grade, job, and length of service.

[0128] The performance analysis unit (20) can compare and analyze performance indicators between the group of qualified participants, which is a group of participants who possess qualifications, and the group of unqualified participants, which is a group of participants who do not possess qualifications, based on the work performance data collected by the performance data collection unit (19) and the qualification information records stored by the qualification management unit (14).

[0129] Here, 'Performance Metrics' refers to Key Performance Indicators (KPIs) derived from the insurance company's HR / business systems, and may include information such as customer retention rates, claim processing accuracy, number of new product proposals, and evaluation scores within the organization.

[0130] At this time, when performing comparison and analysis of performance indicators, the performance analysis department (20) can statistically test (test, analyze) the difference in performance indicators based on whether or not a qualification is held within the same job group or a similar career group, and can analyze the impact of qualification holding and expertise index on work performance (i.e., analyze the correlation between whether or not a qualification is held or whether a qualification is held and whether or not a qualification is held) by applying a regression analysis or machine learning-based prediction model in which qualification holding and expertise index are explanatory variables and performance indicators are response variables. At this time, when performing regression analysis, the performance analysis department (20) can estimate the relationship between qualification holding, HPS, and KPI using a regression model, and can apply (consider) job, career, etc. as control variables.

[0131] The performance analysis department (20) can generate and provide to the administrator terminal (30) first improvement recommendation information regarding the history tour program, which recommends raising the importance of a specific module or designating it as a mandatory module, based on the results of the analysis (i.e., analysis of the impact of qualification possession and expertise index on work performance), if it is confirmed that the customer retention rate of a participant who has completed a specific module (i.e., one module) among multiple modules in the history tour program has significantly improved by improving above a preset value according to the results of the analysis.

[0132] Additionally, if the performance analysis unit (20) detects that the improvement effect on work performance is insufficient even after the participant has completed the specific module, it may generate a second improvement recommendation information recommending that the content of the specific module be reorganized or replaced with another module and provide it to the administrator terminal (30).

[0133] In other words, the performance analysis department (20) can analyze (evaluate) the correlation between the completion status of each of the multiple modules constituting the history tour program and the performance indicators based on the results of analyzing the impact of qualification status and expertise index on work performance. For example, the performance analysis department (20) can analyze the impact (correlation) of the completion of the specific module on the customer retention rate by distinguishing between a group of participants who have completed a specific module (one module) among the multiple modules and a group of participants who have not completed the specific module, and comparing the customer retention rates between the two distinguished groups.

[0134] The performance analysis unit (20) can generate the first improvement recommendation information and provide it to the administrator terminal (30), which recommends raising the importance of the specific module or designating it as an essential module, if, as a result of this analysis, the customer retention rate of the group of participants who have completed the specific module has improved above a preset standard value and the difference in customer retention rates between the two groups is determined to be statistically significant.

[0135] Additionally, the performance analysis unit (20) may generate the second improvement recommendation information, which recommends reorganizing the contents of the specific module or replacing it with another module, and provide it to the administrator terminal (30) when it is determined that the amount of change in the customer retention rate or other business performance indicators in the group of participants who have completed the specific module does not meet the preset minimum improvement standard value.

[0136] At this time, the performance analysis unit (20) may provide the manager terminal (30) with information regarding the amount of change in performance indicators, statistical significance, and expected improvement effects, each included in the first improvement recommendation information and the second improvement recommendation information. That is, the performance analysis unit (20) may provide the manager terminal (30) with information regarding the amount of change in performance indicators before and after completing the specific module or between a group that has completed the module and a group that has not completed the module, the result of determining the statistical significance of the amount of change, and the expected improvement effect on performance indicators when the recommendation is applied, each included in the first improvement recommendation information and the second improvement recommendation information. In addition, the performance analysis unit (20) may store the recommendation information provided to the manager terminal (30) in the database unit (16).

[0137] The curriculum tuning department (21) receives recommendation data including the first improvement recommendation information and the second improvement recommendation information generated by the performance analysis department (20), and based on the received recommendation data, can automatically adjust (reconfigure) curriculum parameters including the combination of modules constituting the insurance history exploration program, the order of provision of modules, the completion time for each module, the difficulty of evaluation, and the composition of exploration missions.

[0138] The curriculum tuning department (21) can apply (provide) the adjusted curriculum parameters to the program management department (12) (or the history exploration program provided by the program management department) based on whether approval is entered through the administrator terminal (30).

[0139] When the program management unit (12) receives the adjusted curriculum parameters from the curriculum tuning unit (21), it can update the module configuration and delivery method of the insurance history exploration program provided to the participant according to the adjusted curriculum parameters, and then control the updated history exploration program to be provided to the participant.

[0140] The present device (10) can analyze the impact of a participant's professionalism index and qualification status on actual work performance through the performance analysis unit (20), and subsequently, the curriculum tuning unit (21) can adjust and reflect the composition of the curriculum of the insurance history tour program by taking into account the analysis results. Through this, it can provide a dynamic and self-improving educational program (history tour program) that can practically contribute to improving work performance in the insurance industry, and can design / build and provide a history tour program that self-tunes by receiving quantitative feedback on the effectiveness of such educational program.

[0141] In addition, the device (10) may further include a scenario storage unit (22), a simulation providing unit (23), a decision evaluation unit (24), and a risk score calculation unit (25).

[0142] For example, if the control unit (15) determines that a certificate of completion has been provided to the participant terminal (40), it may generate and provide an inquiry message to the participant terminal (40) that received the certificate of completion, asking whether to participate in the risk decision-making simulation program linked to the insurance history exploration program.

[0143] Here, the risk decision simulation program may refer to a program for evaluating a participant's risk-related decision-making capabilities by presenting a plurality of risk scenarios to the participant based on historical events such as actual insurance accidents, market crises, and institutional changes covered in the insurance history exploration program, allowing the participant to select one or more decision options for each of the risk scenarios, and then simulating and providing results such as virtual loss ratio, profit / loss, capital ratio, and customer retention rate corresponding to the selected decision options.

[0144] The control unit (15) can control the provision of the risk decision simulation program to the participant terminal (40) when, after providing the inquiry message, a response corresponding to 'desiring to participate' is received from the participant terminal (40) regarding the inquiry message. To this end, the simulation providing unit (23) can control the operation of the simulation providing unit (23) so that it provides one or more of the plurality of risk scenarios already stored in the scenario storage unit (22) to the participant through the participant terminal (40), and provides a user interface that allows the participant to select and submit a decision option for each risk scenario.

[0145] Specifically, to provide a risk decision simulation program, the scenario storage unit (22) can first generate multiple risk scenarios based on historical events, including actual insurance accidents, market crises, institutional changes, major disasters, and financial crises covered in the insurance history exploration program, and store and manage them in the database unit (16).

[0146] At this time, the scenario storage unit (22) can store scenario metadata in the database unit (16) in conjunction with each risk scenario (each of multiple risk scenarios), including explanatory information such as the time of occurrence of the event, the background of the event, the structure of the related insurance product, the underwriting and risk management policy at the time, the scale of the loss, market reaction, and post-event response strategy.

[0147] The scenario storage unit (22) can store multiple decision options that a participant can select for each risk scenario (e.g., premium increase / maintenance / decrease, coverage scope adjustment, reinsurance structure change, sales channel adjustment, etc.) and simulation parameters for changes in profit / loss and risk indicators assumed when each decision option is selected together in the database unit (16).

[0148] Subsequently, the simulation provider (23) may provide a partial risk scenario to the participant, including at least one of the plurality of risk scenarios stored in the scenario storage unit (22), through the participant terminal (40), and may provide a user interface that allows the participant to select and submit decision options for each risk scenario within the partial risk scenario. At this time, the simulation provider (23) may adjust (differently adjust) the difficulty or complexity of the risk scenario presented to the participant according to the participant's job (e.g., underwriting, product development, risk management, etc.) and qualification grade.

[0149] The simulation providing unit (23) receives a decision-making option selected by a participant and records it in the database unit (16), visualizes and provides result values ​​such as a virtual loss rate, profit / loss, capital ratio, and customer retention rate corresponding to the decision-making option as risk simulation results to the participant terminal (40), and can store and manage the risk simulation results in the database unit (16).

[0150] Afterward, the decision evaluation unit (24) reads from the database unit (16) the decision option selected for each risk scenario within the partial risk scenario provided to the participant through the simulation provision unit (23) and the risk simulation result calculated corresponding to the decision option, and then compares the read decision option and the risk simulation result with each risk scenario within the partial risk scenario based on predefined evaluation criteria or actual historical response cases, thereby performing an appropriateness evaluation of how appropriate the participant's decision is from a risk management perspective (i.e., an appropriateness evaluation of the participant's decision from a risk management perspective).

[0151] At this time, the decision evaluation unit (24), when performing the appropriateness evaluation, sets evaluation items such as whether the decision option selected by the participant matches the predefined recommended decision option for each risk scenario within some risk scenarios, whether the expected loss ratio and capital adequacy indicators corresponding to the decision option are included within a pre-set allowable range, and whether the contribution to the customer retention rate and long-term profitability is greater than or equal to a pre-set standard, and can perform the appropriateness evaluation based on these evaluation items.

[0152] For example, when performing the appropriateness evaluation, the decision evaluation unit (24) may store response strategies adopted in actual historical events as reference decisions and calculate whether there is a match or similarity between the decision option selected by the participant and the reference decision. Additionally, when performing the appropriateness evaluation, the decision evaluation unit (24) may score how well the indicators of the expected loss ratio, capital ratio, customer retention rate, and long-term profitability simulated according to the participant's decision option satisfy the pre-set target range or allowable range for each item (for each item of each indicator) to calculate a decision evaluation score for each risk scenario within a partial risk scenario. The decision evaluation unit (24) may finally calculate the decision score for each risk scenario within a partial risk scenario by applying pre-defined weights to the scores for each item and performing weighted summation, and may provide the finally calculated decision score (i.e., the decision score for each risk scenario within a partial risk scenario) to the participant terminal (40).

[0153] Afterwards, the decision evaluation department (24) can calculate the participants' decision scores for each risk scenario within some risk scenarios and calculate the participants' risk decision capability index (Risk Decision Score, RDS).

[0154] At this time, the decision evaluation unit (24) may assign a weight to each risk scenario according to the difficulty, importance, or influence of historical events of each risk scenario within some risk scenarios, and calculate a weighted average value or a weighted sum value by applying the weight to the decision score for each risk scenario as an RDS for each participant and store it in the database unit (16). That is, the decision evaluation unit (24) may calculate the RDS using a weighted average method by assigning a weight according to the difficulty, etc. of each risk scenario within some risk scenarios, and may store the calculated RDS in the database unit (16).

[0155] The decision evaluation department (24) can store and manage the information of the RDS calculated for each participant in the database department (16) in conjunction with the information of the certificate of completion and the expertise index, and through the calculation of the RDS, it can quantitatively express and provide the extent to which the participant has acquired the ability to make rational decisions in actual risk situations, rather than merely acquiring historical knowledge.

[0156] The risk score calculation unit (25) can calculate an Integrated Risk Proficiency Score (IRPS) for each participant by comprehensively considering the participant’s risk decision-making competency index (RDS) calculated by the decision-making evaluation unit (24), the learning activity log collected by the program management unit (12), the information on the certificate of completion stored by the certificate management unit (13), and the information on the professionalism index. At this time, the risk score calculation unit (25) can calculate the IRPS by assigning different weights to the professionalism index (HPS) representing historical knowledge and the RDS representing decision-making competency, and can store the calculated IRPS in the database unit (16).

[0157] For example, the risk score calculation unit (25) can calculate the integrated risk expertise score (IRPS) for each participant by combining the expertise index (HPS) representing historical knowledge and the RDS representing decision-making ability in the form of a weighted sum as shown in Equation 1 below.

[0158] [Mathematical Formula 1]

[0159] IRPS = α × HPS + β × RDS

[0160] Here, α and β are different weights that can be set and changed (adjusted) by the manager depending on which of historical knowledge or decision-making ability is given more importance.

[0161] In addition, the risk score calculation unit (25) can calculate the total learning time, evaluation score, mission performance success rate, etc. as additional correction factors based on the learning activity log and completion certificate information, and then apply a predetermined correction function (calculated correction factor) to the IRPS calculated through mathematical formula 1 to calculate the final IRPS.

[0162] Meanwhile, when determining the type (grade) of qualification to be granted to a participant, the qualification management department (14) may further utilize the integrated risk expertise score (IRPS) calculated by the risk score calculation department (25) as an additional judgment criterion to determine the grade of qualification to be granted to the participant, or to adjust the grade of qualification already granted upward or downward.

[0163] In addition, the qualification management department (14) may use the Integrated Risk Expertise Score (IRPS) and the completion of the Risk Decision Simulation for the participant as conditions for qualification renewal or promotion. For example, if the qualification management department (14) determines that the IRPS calculated for the participant is above a preset threshold score at the time of the expiration of the validity period of the qualification previously granted to the participant, it may apply a policy to automatically renew the qualification or promote the participant to a higher qualification grade without a separate additional evaluation.

[0164] The qualification management department (14) can support the participant in officially registering and utilizing risk decision-making capabilities by linking the qualification information and indicators such as IRPS and RDS assigned to the participant to electronic business card templates, automatic resume generation forms, and insurance company personnel / training systems.

[0165] According to this, the control unit (15) can comprehensively control the operation of the configuration of each unit included in the device (10) and manage the data flow between each unit. The control unit (15) can configure a workflow such that when a participant participates in a risk decision simulation program after completing a history exploration program and receiving a certificate of completion, the RDS and IRPS calculated according to the risk simulation results resulting from participation in the risk decision simulation program are reflected in the qualification management unit (14), thereby enabling the implementation of an integrated education / evaluation / certification system in which history education, risk simulation, and qualification certification are interconnected.

[0166] By providing this service, the device (10) can not only provide knowledge of insurance history but also reflect the decisions made by the participant in actual crisis / accident scenarios as scores (RDS, IRPS), thereby helping to select and cultivate talent with risk decision-making capabilities that can be used immediately in the field, and can quantitatively evaluate, certify, and utilize actual insurance risk decision-making capabilities.

[0167] In addition, the device (10) can ensure that the qualification granted to a participant by providing this service acts as a means of guaranteeing actual competence rather than merely a 'badge for business cards,' and specifically, by ensuring that the qualification grade / renewal is based on indicators that reflect decision quality, such as RDS or IRPS, rather than just looking at the completion time or test scores, it can give credibility that the person holding this qualification is someone who actually understands and knows how to handle risks.

[0168] Below, we will briefly examine the operation flow of the present invention based on the details described above.

[0169] FIG. 3 is an operation flowchart of a method for supporting historical exploration of insurance according to one embodiment of the present invention.

[0170] The method of supporting the historical tour of insurance illustrated in FIG. 3 can be performed by the device (10) described above. Therefore, even if the content is omitted below, the description of the device (10) can be applied equally to the description of the method of supporting the historical tour of insurance.

[0171] Referring to Fig. 3, in step S11, the participant registration department can perform participant registration.

[0172] Next, in step S12, the program management department can provide the previously established insurance history tour program to registered participants.

[0173] At this time, in step S12, the program management unit can provide digital content visualizing sites and literature related to insurance history to the participant's terminal so that it can be learned online, and can also control the field tour to proceed for the participant along a tour route that includes cities related to insurance history.

[0174] Next, in step S13, the certificate management unit may determine whether to provide a pre-produced certificate of completion based on whether the participant has completed the history tour program.

[0175] Next, in Step S14, the Qualification Management Department may grant qualifications related to the Insurance History Exploration Program, which can be publicly utilized in the insurance industry, to participants who have been provided with a certificate of completion.

[0176] In the description above, steps S11 to S14 may be further divided into additional steps or combined into fewer steps, depending on an embodiment of the present invention. Additionally, some steps may be omitted as necessary, and the order between steps may be changed.

[0177] A method for supporting an insurance history tour according to one embodiment of the present invention may be implemented in the form of program instructions that can be executed through various computer means and recorded on a computer-readable medium. The computer-readable medium may include program instructions, data files, data structures, etc., either individually or in combination. The program instructions recorded on the medium may be those specifically designed and configured for the present invention, or they may be those known and available to those skilled in the art of computer software. Examples of computer-readable recording media include magnetic media such as hard disks, floppy disks, and magnetic tapes; optical recording media such as CD-ROMs and DVDs; magneto-optical media such as floptical disks; and hardware devices specifically configured to store and execute program instructions, such as ROM, RAM, and flash memory. Examples of program instructions include machine code, such as that generated by a compiler, as well as high-level language code that can be executed by a computer using an interpreter, etc. The hardware device may be configured to operate as one or more software modules to perform the operation of the present invention, and vice versa.

[0178] In addition, the aforementioned method for supporting the exploration of insurance history can also be implemented in the form of a computer program or application executed by a computer stored on a recording medium.

[0179] The foregoing description of the present invention is for illustrative purposes only, and those skilled in the art will understand that other specific forms can be easily modified without altering the technical spirit or essential features of the present invention. Therefore, the embodiments described above should be understood as illustrative in all respects and not restrictive. For example, each component described as a single unit may be implemented in a distributed manner, and components described as distributed may likewise be implemented in a combined form.

[0180] The scope of the present invention is defined by the claims set forth below rather than by the detailed description above, and all modifications or variations derived from the meaning and scope of the claims and equivalent concepts thereof should be interpreted as being included within the scope of the present invention.

Claims

Claim 1 A participant registration unit that performs participant registration; a program management unit that provides a pre-established insurance history tour program to registered participants; a certificate management unit that determines whether to provide a pre-produced certificate of completion based on whether the participant has completed the said history tour program; a qualification management unit that grants qualifications related to the insurance history tour program certification, which are publicly usable in the insurance industry, to participants who have received the said certificate of completion, stores and manages information on the granted qualifications in a database unit, and manages the validity period, renewal status, and cancellation status of the granted qualifications; and a feature extraction unit that extracts multiple expertise-related features for a participant based on information from the participant's application form stored in the database unit, the participant's learning activity logs collected by the program management unit, and information on the participant's certificate of completion stored by the certificate management unit. The system includes an expertise calculation unit that receives as input a plurality of expertise-related characteristics of a participant extracted by the feature extraction unit, and calculates an insurance history-related expertise index (History Proficiency Score, HPS) for the participant by applying a pre-set weight or a pre-learned model parameter to each characteristic; the program management unit includes an online learning management unit that provides digital content visualizing sites and literature related to insurance history to a participant terminal so that it can be learned online; and a field visit management unit that controls the field visit to proceed along a visit route including cities related to insurance history for a participant terminal; the field visit management unit, for the progress of the field visit, allows an administrator to set the visit route and subsequently sets at least one visit point for each city within the set visit route that includes at least one of a historic site, museum, financial district, and archive related to the history of insurance; and when the field visit proceeds, based on information about the visit route set based on the administrator's input and information about the visit points for each city within the visit route,Controls the operation of a guide terminal to conduct a field tour in which the participant actually moves along the tour route, visits tour points, and performs field learning; controls the operation of the guide terminal so that the guide leads the participants and manages them while moving together along the said tour route; and controls the operation of the guide terminal to provide the participants with information regarding insurance-related event data, including data on insurance systems, insurance products, historical events, past insurance transactions, court trials, and contract signing scenes related to the site of each tour point, via voice utterance when the guide visits the tour points; and while the said field tour is in progress, acquires GPS information from the participant terminal in real time and analyzes the acquired GPS information in real time to determine whether the participant is currently located at any of the tour points pre-set for each city within the tour route; and if it is determined that the participant is currently located at any of the said tour points, then, among the expert commentary data for each tour point stored in the database, the expert commentary data corresponding to that said tour point is automatically provided to the participant terminal in at least one of voice, video, and text, and the said After providing expert commentary data corresponding to a specific point of exploration to a participant terminal, if a query related to the point of exploration is entered from the participant terminal, an answer corresponding to the query is generated and provided to the participant terminal in response to the query; additionally, if it is determined that the participant is currently located at any one of the aforementioned points of exploration, data is provided to the participant terminal that implements scenes related to insurance transactions, court trials, and contract conclusions that took place in the past at any one of the aforementioned points of exploration in augmented reality or virtual reality, based on the expert commentary data corresponding to that one of the aforementioned points of exploration; and the expert commentary data is commentary data generated and stored by at least one of an expert curator specialized in the history of insurance, an insurance history expert, and an AI.It is explanatory data related to insurance-related incident data, and the certificate management unit determines that the participant has completed the history exploration program when it is detected that the participant on the participant terminal satisfies the pre-set completion conditions, and when it is determined that the participant has completed the history exploration program, it provides the completion certificate to the participant by delivering a completion certificate customized for the individual participant through the certificate production unit to the address previously entered by the participant on the participant terminal, and the completion condition refers to a condition in which both of the first condition, in which it is detected that the participant has completed viewing more than a number of digital contents among the multiple digital contents pre-set by the administrator among the multiple digital contents pre-registered in the database unit on the participant terminal, and the second condition, in which it is detected that the participant has completed visiting more than a number of exploration points among the exploration points corresponding to the exploration route in relation to the field exploration, in relation to the field exploration, are satisfied, and the completion certificate produced by the certificate production unit is a completion certificate produced using traditional Florentine leather crafting techniques, and is a certificate in which an identification code containing the unique serial number of the certificate and the participant's completion history information is printed in one area of ​​the completion certificate, and the qualification management unit The insurance history exploration support device, wherein the information regarding the qualifications granted to the participant is information that can be officially listed and utilized in one's business card, resume, research achievements, and activities in the insurance-related industry, or information prepared to be utilized in insurance industry education, training, promotion evaluations, and academic research in conjunction with the industry. Claim 2 delete Claim 3 delete Claim 4 A method for supporting an insurance history tour by means of an insurance history tour support device of claim 1, comprising: a step of performing participant registration in a participant registration department; and a step of providing a pre-established insurance history tour program to registered participants in a program management department.

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