Artificial intelligence-driven information technology operation management system and method

Abstract

The present invention provides an artificial intelligence-driven information technology operation management system and method. An input / output interface receives an operation request from a user, and an authorization management module verifies the user's access permission. A dispatching module assigns the user's operation request to at least one suitable intelligent module. Each intelligent module has a built-in artificial intelligence language model to analyze the operation request, identify keywords or sentence fragments, and generate corresponding data query statements. A data retrieval module then retrieves relevant operational data from multiple information sources according to the authorized access scope, and finally, the processing results are returned to the user through the input / output interface, thereby improving the efficiency, accuracy, and security of information operation management.

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