Banking service system suitable for hearing-impaired customers and its operation method

Abstract

A banking service system and its operating method suitable for hearing-impaired customers are disclosed. The system comprises a mobile communication device and a banking server. The mobile communication device includes an imaging component, a communication component, a display component, and a processor. The imaging component is configured to capture gesture image data. The communication component is configured to transmit transaction requests or receive transaction results. The display component is configured to present feedback in the form of text or gesture images. The processor is electrically connected to the imaging component and the communication component. The processor is configured to execute an identity authentication procedure to generate an authorization signal, recognize the gesture image data to generate a transaction command, generate a transaction request based on the authorization signal and the transaction command, and generate feedback based on the transaction result. The banking server is communicatively connected to the mobile communication device to generate the transaction result based on the transaction request.

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