Voice-controlled interactive dialing system

Abstract

A voice-controlled interactive dialing system includes: a voice-controlled response system executed by a central host; wherein a user connects to the voice-controlled response system through a user unit; the voice-controlled response system includes: a pre-recorder for recording audio input from the user; a transcriber for recognizing the audio input from the user and converting it into a text file; a post-recorder for storing the audio input and the text file converted by the transcriber into a record file; a word segmentation unit for segmenting words into multiple segmented words using a known word database; a code word database for storing multiple code words to be identified; a comparison unit for comparing the multiple segmented words in the database with the multiple code words in the code word database in real time; a comparison result filter for determining whether the voice-controlled response system needs to respond based on the comparison result; and a response unit for providing a corresponding response to the user based on the comparison result.

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