Electronic apparatus for providing profile information and method thereof

Abstract

According to the present invention, a method for providing profile information in an electronic device is disclosed, the method comprising the following steps: confirming information including activity details of a customer related to a service; obtaining baseline information associated with the activity details; based on the baseline information, obtaining profile information of a customer including one or more contents corresponding to at least a portion of the activity details; and providing the profile information.

Description

Technical Field

[0001] The present invention relates to an electronic device for providing profile information and a method thereof. More specifically, the present invention relates to a method for obtaining activity details of customers related to a service and reference information associated with the activity details, and based on the reference information, obtaining and providing profile information of customers corresponding to at least a part of the activity details, and an electronic device using the method. Prior Art

[0002] When a customer desires to use a certain service and speculates on the quality or satisfaction of the service, etc., the customer can mainly consider the activity details of other customers related to the service (such as usage details or reviews written about the service usage), and then determine whether to use the service.

[0003] Also, with the development of electronic technology, it has become easier to query the activity details of other customers online, and the scope of services provided online has also become more diverse. Thus, as the behavior of providing services online or recording their activity details, etc. becomes gradually popular, the types of customers using services online have also become very diverse. According to the tendencies of customers (which may include at least a part of gender, age, economic ability, nationality, overall consumption patterns), the satisfaction with the same service will also vary greatly. Therefore, when speculating whether a specific customer is satisfied when using a specific service, it may be very important to judge the tendency corresponding to the reference activity details (the tendencies of other customers).

[0004] For related content, reference can be made to prior documents such as KR101381921B1 or KR101979176B1. Summary of the Invention

[0005] [Problems to be Solved by the Invention] The problem to be solved by this embodiment is to provide an electronic device for providing profile information and a method thereof, which include the following steps: confirming information including activity details of customers related to a service; obtaining reference information associated with the activity details; based on the reference information, obtaining profile information of customers including one or more contents corresponding to at least a part of the activity details; providing the profile information.

[0006] The technical problems to be achieved by this embodiment are not limited to the above technical problems, and other technical problems can be inferred according to the following embodiments. [Technical Means for Solving the Problems]

[0007] A method for providing information in an embodiment provides information in an electronic device, and includes the following steps: confirming information including activity details of a customer related to a service; obtaining reference information associated with the activity details; based on the reference information, obtaining profile information of the customer including one or more contents corresponding to at least a part of the activity details; and providing the profile information.

[0008] According to an embodiment, the reference information may include at least one of the following criteria: a first criterion for determining whether to display according to a plurality of activity data included in the activity details; and a second criterion for determining a display order related to the plurality of activity data included in the activity details.

[0009] According to an embodiment, the reference information may include a third criterion as follows: for determining a display format related to a plurality of activity data included in the activity details.

[0010] According to an embodiment, the display format may include at least one of a list view type in which data to be displayed is arranged in a row on a screen and a grid view type in which data to be displayed is arranged in a grid form on the screen.

[0011] According to an embodiment, the third criterion may include: information for determining one or more elements to be displayed on a screen among a plurality of elements included in the activity data.

[0012] According to an embodiment, the step of providing the profile information may include the following steps: receiving query request information of the profile of the customer; and providing the profile information to a user corresponding to the query request information.

[0013] According to an embodiment, it may include the following steps: receiving detailed query request information of a specific content among the one or more contents; and providing detailed information corresponding to the specific content to a user corresponding to the detailed query request information.

[0014] According to an embodiment, the step of providing the above detailed information may include the following steps: displaying the above detailed information in a first area; and displaying the remainder of the above one or more contents except for the above specific content in a second area; the above first area and the above second area are included in an area allocated for displaying the above one or more contents, the above first area is exposed earlier than the above second area, or the above first area is exposed above the above second area.

[0015] According to an embodiment, in the above information providing method, the step of providing the above profile information may further include the following steps: providing an entry point for entering a page of a store corresponding to each of the above one or more contents.

[0016] According to an embodiment, the above information providing method may further include the following steps: obtaining a positive response to the customer's profile from the user who has received the above profile information; and updating the above profile information to include the information obtained by reflecting the above positive response.

[0017] According to an embodiment, the step of obtaining the above reference information may include the following steps: obtaining tendency information related to the activities of the above customer based on the above activity details; and obtaining the above reference information based on the above tendency information.

[0018] According to an embodiment, the above tendency information may include at least one of: information related to a store where the number of times the above customer uses exceeds a set reference, and information related to a store where a value obtained by quantifying the above customer's response exceeds a set reference.

[0019] According to an embodiment, at least a part of the reference for obtaining the above tendency information may be set by the above customer.

[0020] According to an embodiment, the step of obtaining the above profile information may include the following steps: receiving content generated by the above customer from the above customer's device; and obtaining the above profile information to include the content generated by the above customer.

[0021] According to an embodiment, the above one or more contents may include at least one of: a review written by the above customer regarding the above service, an order detail of the above customer related to the above service, and a detail of the above customer setting the above service as a favorite.

[0022] According to an embodiment, the step of obtaining the above reference information may include the following steps: receiving, from the above customer, one or more pieces of information related to the arrangement of the above activity details.

[0023] An electronic device for providing information according to an embodiment includes: a transceiver, a memory for storing commands, and a processor. The above processor is connected to the above transceiver and the above memory, confirms information including activity details of a customer related to a service, obtains reference information associated with the above activity details, obtains, based on the above reference information, profile information of the above customer including one or more pieces of content corresponding to at least a part of the above activity details, and provides the above profile information.

[0024] Specific matters of other embodiments are included in the detailed description and the drawings. [Effects of the Invention]

[0025] According to the present invention, an electronic device and a method for providing profile information provide a customer profile including at least a part of a customer's activity details, whereby a customer corresponding to the profile can conveniently organize and review their own activity details. Also, other customers can, while querying the profile, judge the tendencies of the customer corresponding to the profile, so as to more accurately infer the quality or satisfaction, etc. when the customer corresponding to the profile uses the service, and can more easily determine whether to use the service.

[0026] The effects of the invention are not limited to the above-mentioned effects, and those skilled in the art can clearly understand other unmentioned effects according to the description in the claims for patent application. Brief Description of the Drawings

[0027] FIG. 1 is a schematic configuration diagram of a system for providing profile information according to an embodiment. FIG. 2 is a flowchart of an operation of a method for providing profile information of an electronic device according to an embodiment. FIG. 3 is a diagram for exemplarily explaining profile information according to an embodiment. FIG. 4 is a diagram for exemplarily explaining a case where profile information does not include a specific type of content according to an embodiment. FIG. 5 is a diagram for exemplarily explaining a function of providing a function that a customer corresponding to a profile can add content to the profile according to an embodiment. FIG. 6 is a diagram for exemplarily explaining a function of interrupting the publication of at least a part of the content included in a profile according to an embodiment. FIG. 7 is a diagram for exemplarily illustrating a case where profile information in an embodiment includes an entry point for entering a store corresponding to one or more pieces of content. FIG. 8 is a diagram for exemplarily illustrating content of a collection type included in profile information in an embodiment. FIG. 9 is a diagram for exemplarily illustrating a method for providing profile information in an embodiment. FIG. 10 is an exemplary diagram of the configuration of an electronic device for providing profile information in an embodiment. Embodiments

[0028] In the embodiments, the terms used are, while considering the functions in the present invention, as much as possible, general terms that are currently widely used. However, they may also vary according to the intention of those skilled in the art, precedents, the emergence of new technologies, etc. Additionally, in specific cases, there are also terms arbitrarily selected by the applicant. In such cases, their meanings will be described in detail in the corresponding description section. Therefore, the terms used in the present invention should be defined based on the meanings of the terms and the overall content of the present invention, rather than simply based on the names of the terms.

[0029] When it is mentioned in the entire specification that a certain component "includes" another component, it means that, unless there is a particularly contrary description, other components are not excluded, but other components may be further included. Also, terms such as "... part" and "... module" described in the specification represent units for processing at least one function or operation, and these units can be implemented by hardware or software, or by a combination of hardware and software.

[0030] The expression "at least one of a, b, and c" described throughout the specification may include "a alone", "b alone", "c alone", "a and b", "a and c", "b and c", or "a, b, and c all three".

[0031] The "terminal" mentioned below can be implemented by a computer or a portable terminal, which can be connected to a server or other terminals via a network. Here, the computer includes, for example, a notebook computer equipped with a web browser, a desktop computer, a laptop computer, etc. The portable terminal is a wireless communication device that ensures portability and mobility. For example, it can include communication terminals such as IMT (International Mobile Telecommunication), CDMA (Code Division Multiple Access), W-CDMA (W-Code Division Multiple Access), LTE (Long Term Evolution), and all types of handheld wireless communication devices such as smartphones and tablet computers.

[0032] Hereinafter, with reference to the accompanying drawings, embodiments of the present invention will be described in detail so that those with common knowledge in the technical field to which the present invention pertains can easily implement it. However, the present invention can be implemented in various different forms and is not limited to the embodiments shown herein.

[0033] Hereinafter, with reference to the accompanying drawings, embodiments of the present invention will be described in detail.

[0034] When describing the embodiments, descriptions of technical content that is well-known in the technical field to which the present invention pertains and is not directly related to the present invention will be omitted. The reason is that by omitting redundant descriptions, the gist of the present invention can be clearly conveyed to avoid confusing the gist of the present invention.

[0035] For the same reason, some components are exaggerated, omitted, or schematically represented in the drawings. Also, the dimensions of each component do not fully reflect the actual dimensions. In each figure, the same reference numerals are assigned to the same or corresponding components.

[0036] By referring to the embodiments described in detail below in conjunction with the accompanying drawings, the advantages and features of the present invention and the methods for realizing them will become clear. However, the present invention is not limited to the embodiments disclosed below and can also be implemented in various different forms. Providing these embodiments is only to make the disclosure of the present invention more complete and to enable those skilled in the technical field to which the present invention pertains to fully understand the technical field to which the present invention belongs. The present invention is only defined by the scope of the patent application. Throughout the specification, the same reference symbols refer to the same components.

[0037] At this time, it should be understood that the blocks of the process flowchart and the combination of the flowchart can be implemented by computer program instructions. These computer program instructions can be loaded into the processor of a general-purpose computer, a special-purpose computer, or other programmable data processing equipment, so that the instructions implemented by the processor of the computer or other programmable data processing equipment will generate a method for implementing the functions described in the blocks of the flowchart. In order to implement the functions in a specific manner, these computer program instructions can be stored in a computer-usable or computer-readable memory that can be oriented to a computer or other programmable data processing equipment. The instructions stored in this computer-usable or computer-readable memory can generate an article of manufacture that includes the following instruction method, and this instruction method implements the functions described in the blocks of the flowchart. The computer program instructions can also be loaded onto a computer or other programmable data processing equipment, so that a series of action steps are implemented on the computer or other programmable data processing equipment to generate a process executed by the computer. Therefore, the instructions implemented by the computer or other programmable data processing equipment can also provide the steps for implementing the functions described in the blocks of the flowchart.

[0038] Also, each block may represent a part of a module, segment, or code that includes one or more executable instructions for performing a specific logical function. Additionally, it should be noted that in some alternative embodiments, the functions mentioned in the blocks may not be generated in sequence. For example, the two blocks represented successively may be substantially implemented simultaneously, or may occasionally be implemented in the reverse order according to the corresponding functions.

[0039] FIG. 1 shows a schematic configuration diagram of a system for providing profile information according to an embodiment.

[0040] According to various embodiments, the system 100 for providing profile information includes an electronic device 110. According to an embodiment, the system 100 for providing profile information may include at least one of the customer's device 120 and the user's device 130. According to an embodiment, the system 100 for providing profile information may further include a network network that supports information transmission and reception between at least a part of the electronic device 110, the customer's device 120, and the user's device 130.

[0041] The electronic device 110, the customer's device 120, and the user's device 130 may each include a transceiver, a memory, and a processor. Also, the electronic device 110, the customer's device 120, and the user's device 130 each refer to a unit that processes at least one function or operation, which can be implemented by hardware or a combination of hardware and software. On the other hand, throughout the embodiments, the electronic device 110, the customer's device 120, and the user's device 130 are each referred to as a separate device or server, but they can be logically separated structures, and at least a part of them can be implemented by functions separated from one device or server.

[0042] According to an embodiment, the electronic device 110, the customer's device 120, and the user's device 130 may include several computer systems or computer software implemented by a network server. For example, at least a part of the electronic device 110, the customer's device 120, and the user's device 130 may refer to the following computer systems and computer software, that is, a subordinate device connected to other network servers through a computer network such as an intranet or the Internet, accepts a request for job execution, and provides the execution result of the job execution. In addition, at least a part of the electronic device 110, the customer's device 120, and the user's device 130 can be understood as the following broad concept: including a series of application programs that can operate on a network server, and various databases built on internal or other connected nodes. For example, at least a part of the electronic device 110, the customer's device 120, and the user's device 130 can be implemented using various network server programs, and these network server programs can be provided by operating systems such as DOS, Windows, Linux, UNIX, or MacOS.

[0043] The electronic device 110 is a device that obtains and provides various types of information. The information provided by the electronic device includes customer profile information. Specifically, the electronic device 110 confirms information including the activity details of the customer related to the service, obtains reference information related to the activity details, and based on the obtained reference information, obtains the customer's profile information including one or more contents corresponding to at least a part of the activity details, and provides the profile information. The target of providing the profile information includes not only the customer but may further include other people (hereinafter, simply referred to as "users"). However, when the customer receives the profile information and when the user receives it, the content provided may be different, and the display format may also be different. For example, when the user receives the profile information, the information that the customer expects to be in a non-public state is not included in the profile information, while when the customer himself receives the profile information, the non-public state information may also be included in the profile information. As another example, if the profile information is provided to the customer himself, the profile information may further include an interface for editing (adding, changing, or deleting).

[0044] According to an embodiment, one or more contents included in the customer's profile information may include at least one of the comments written by the customer regarding the service, the order details of the customer related to the service, and the details of the customer setting the service as a favorite.

[0045] More detailed matters related to the operation of the electronic device 110 will be described in FIG. 2 and the like below.

[0046] The customer's device 120 can receive input from the customer or receive information from the electronic device 110 or the like, and perform corresponding operations. For example, in response to the customer's input, the customer's device 120 can convey a query request for the profile to the electronic device 110, receive the profile information from the electronic device 110, and provide it to the customer. Also, in response to the customer's input, the customer's device 120 can convey an edit request for the profile to the electronic device 110, receive the edited profile information from the electronic device 110, and provide it to the customer.

[0047] The user's device 130 can receive input from the user or receive information from the electronic device 110, and perform corresponding actions. For example, corresponding to the user's input, the user's device 130 can convey a query request for a profile to the electronic device 110, receive profile information from the electronic device 110, and provide it to the customer. Also, corresponding to the user's input, the user's device 130 conveys information including a positive response to the profile to the electronic device 110, and the electronic device 110 can update the profile information to include information reflecting the acquisition of the positive response.

[0048] Actions related to a series of information providing methods according to various embodiments can be implemented by a single physical device or by organically combining a plurality of physical devices. For example, one part of the components included in the system 100 for providing profile information is implemented by a certain physical device, and the remaining part can be implemented by other physical devices. For example, a certain physical device can be implemented as a part of the electronic device 110, and other physical devices can also be implemented as a part of the customer's device 120 or a part of other external devices. Depending on the situation, each component included in the system 100 for providing profile information is dispersedly arranged in different physical devices, and the dispersedly arranged components can also be implemented in such a way that they are organically combined to perform the functions and actions of the system 100 for providing profile information. For example, the electronic device 110 in this specification includes at least one sub-device, and one part of the actions described as being performed by the electronic device 110 can be performed by the first sub-device, and the other part of the actions can be performed by the second sub-device.

[0049] FIG. 2 is a flowchart of the actions of a method for providing profile information of an electronic device according to an embodiment.

[0050] Referring to FIG. 2, an electronic device 110 of an embodiment confirms information (201) including details of a customer's activities related to a service. The information confirmed by the electronic device 110 includes, but is not limited to, details of the customer's activities related to the service. The activity details confirmed by the electronic device 110 can be information received from the customer's device 120 or an external device, etc., or can be information stored in the electronic device 110, and the manner of its confirmation is not limited to the scope of the present invention.

[0051] The electronic device 110 obtains reference information (202) associated with the activity details. The reference information obtained by the electronic device 110 may include at least one of the following references: a first reference for determining whether to display according to a plurality of activity data included in the activity details, and a second reference for determining the display order related to the plurality of activity data included in the activity details. For example, the reference information may list the activity data in the order of the most recent access, stores (including service providers) that do not include negative reviews written by customers (second reference), and at most 9 contents can be displayed on one screen (first reference).

[0052] According to an embodiment, the reference information obtained by the electronic device 110 may also include a third reference as follows: for determining the display format related to the plurality of activity data included in the activity details. Here, the display format determined by the third reference may include information related to the specific form of the information displayed on the screen, such as the customer's device 120 and the user's device 130, etc. For example, the display format may include at least one of a list view type in which the data to be displayed is listed on the screen in one direction and a grid view type in which the data to be displayed is listed on the screen in a grid form. As will be described later, FIG. 6 may correspond to an example in which the display format determined by the third reference includes the list view type, and FIG. 5 may correspond to an example in which the display format determined by the third reference includes the grid view type.

[0053] The third reference of an embodiment may also include information for determining one or more elements to be displayed on the screen among the plurality of elements included in the activity data. For example, the reference information may display each customer's review, store name, rating left by the customer, date of writing the review, and the review written by the customer on the screen (third reference).

[0054] According to an embodiment, various references included in the reference information may also be interrelated. For example, depending on the situation, the data may be listed in the list view type or the grid view type. When the data is listed in the list view type, at most 5 contents can be displayed on one screen, and when the data is listed in the grid view type, at most 9 contents can be displayed on one screen. Also, when the data is listed in the list view type, the store name, rating left by the customer, date of writing the review, and the review written by the customer can be displayed on the screen; when the data is listed in the grid view type, the photo uploaded by the customer can be displayed on the screen. In addition to such examples, there may also be various embodiments in which various references included in the reference information are set in an interrelated manner.

[0055] The reference information of an embodiment may also include reference information related to providing detailed information corresponding to specific content. For example, when listing data in a grid view type, photos uploaded by customers are displayed on the screen, and when a request for detailed query of content corresponding to the photo (such as a click input on the photo) is made, detailed information such as the store name corresponding to the content, the score left by the customer, the date of writing the review, and the review written by the customer can be provided.

[0056] According to an embodiment, the electronic device 110 may obtain tendency information related to the activities of the customer based on the activity details of the customer, and obtain reference information based on the obtained tendency information. In this regard, the tendency information may include at least one of information related to stores where the number of times the customer uses exceeds a set reference, and information related to stores where the value obtained by digitizing the customer's response exceeds the set reference. The reference information can be determined in such a way that stores that the customer uses multiple times or has a positive response are preferentially exposed, but the scope of the present invention is not limited to such examples. Also, the tendency information of an example may be obtained based on a machine learning algorithm, but the scope of the present invention is not limited thereto.

[0057] According to an embodiment, the customer may also set at least a part of the criteria for obtaining tendency information. For example, the customer may set their own profile to preferentially expose stores visited more than 5 times. In addition, according to an embodiment, when providing profile information to other users who are not customers, the user may also set at least a part of the criteria for obtaining tendency information. For example, the user may set the criteria for obtaining tendency information to preferentially expose stores with a customer score of 4 or more (however, in this case, the criteria for obtaining such tendency information is not generally applicable to the customer's profile information, and such tendency information criteria only apply to the information displayed to the user).

[0058] In addition, not limited to tendency information, at least a part of the criteria included in the reference information may be determined by the customer or the user, or may be influenced by the customer or the user. For example, the electronic device 110 may receive one or more pieces of information related to the arrangement of activity details from the customer, and obtain reference information based on such information. For example, even if it is generally a principle to arrange the content included in the profile information in a grid view type, if there is a clear request from a specific customer, the basic setting may be to arrange the content included in the customer's profile information in a list view type.

[0059] The electronic device 110 obtains the profile information (203) of a customer that includes one or more contents corresponding to at least a part of the activity details based on reference information. In this regard, the profile information of the customer obtained by the electronic device 110 reflects the content of the reference information obtained in the actions corresponding to the schema symbol 202, but the content included in the profile information is not necessarily obtained subject to the constraints of the reference information. For example, the electronic device 110 in one embodiment may further obtain the profile information (such as 204 and 205) based on the information obtained from the customer or user. As a more specific example, an example electronic device 110 may obtain a positive response to the customer's profile from the user's device 130 and update the profile information to include the information reflecting the obtained positive response. In this regard, the positive response may be the customer's response to the profile itself or to one or more contents included in the profile. In addition, the response can be obtained in various ways and is not limited to a specific way.

[0060] The electronic device 110 provides the obtained profile information (206). An example (300) of the result of providing the customer's profile information is shown in FIG. 3. Referring further to FIG. 3, the customer who enters the profile label can receive the profile information (310 à 320) by clicking the detailed view button 311 corresponding to the entry point in the profile information. In this regard, the profile information may have been updated to reflect the customer's positive response to the profile, including the number of times the positive response was obtained (312, "Helpful: 152"). According to one example, the profile information may also include information for confirming the quantity according to the type of the content included in the profile information (312, "Comments: 21" and "Favorites: 43").

[0061] Also, according to one example, among the contents included in the customer's profile (each food picture included in 320), if there is a content that has received a positive response, the order of preferentially displaying the content can also be determined (also, if there are multiple contents that have received positive responses, they can also be displayed in the order of the number of positive responses from more to less).

[0062] According to one embodiment, a timeline-shaped page can be provided to the customer, and the page mixes and displays contents such as comments, order details, and favorites. According to an embodiment, the timeline may also include comments, order details, favorites, etc. written by other users.

[0063] On the other hand, referring further to FIG. 4, an example (400) in which the profile information does not include content of a specific type is shown. More specifically, when the profile information is set to include review content, order detail content, and favorite content, but there is completely no content of a specific type (reviews) written by the customer, the electronic device 110 may provide information notifying that there is no content of a specific type (information notifying the customer that there are no written reviews).

[0064] According to an embodiment, the information notifying that there is no content of a specific type may further include information for guiding the customer to generate content of a specific type, such as an entry point for entering a review writing page and the like.

[0065] Returning to FIG. 2, the customer corresponding to the profile can add content to the profile. More specifically, the electronic device 110 can receive content generated by the customer from the customer's device 120 and obtain profile information to include the content generated by the customer. In this regard, the content added by the customer can include various types of content, including information that truly reflects the activity details (such as reviews, etc.), and content generated by the customer based on this. For example, the customer's content can include the result of classifying a plurality of order details according to specific criteria determined by the customer, or include an order detail group generated by combining a plurality of order details. For example, the customer can combine a part of the content of their own order details to generate group content equivalent to "dining places suitable for a dating route".

[0066] Further referring to FIG. 5, an example (500) of displaying content according to a grid view type is shown. Also, referring to FIG. 5, the provided functions are shown: a customer corresponding to a profile can add content to the profile. More specifically, when a customer receives their own profile information, the profile information may include information guiding the customer to write a review for an order for which no review has been written in the recent order details. For example, the profile information may display a leave review button 511 in a part of the space allocated to the content, and may display information indicating that no review has been left (such as the diagonal lines of 512 and 521) for the order details for which no review has been left. Further, the profile information may also display a leave review button (513) at the lower end of the screen, and the button includes the number of reviews that the customer can leave, and this number may correspond to the number of orders for which no review has been left among the orders included in the screen that the customer instantaneously queries. For example, in the screen corresponding to the schematic symbol 510, no review has been left for the order corresponding to the schematic symbol 512, so it is shown that one review can be left, and when the customer clicks on the icon corresponding to the schematic symbol 514 and switches to a screen including other content at the lower end (520), although the order corresponding to the schematic symbol 512 disappears, there is still an order corresponding to the schematic symbol 521 on the screen, so it is also shown that one review can be left.

[0067] Returning to FIG. 2, the electronic device 110 can receive query request information of a customer profile and provide profile information to a subject corresponding to the query request information. In this regard, the subject transmitting the query request information can be the customer or a user different from the customer. That is, the recipient of the profile information can be the customer's device 120 or the user's device 130.

[0068] Depending on whether the recipient of the profile information is the customer or another user distinguished from the customer, the provided profile information may be different. Specifically, when providing profile information to the customer, the content writing function (leave review button) illustrated in the example in FIG. 5, or the content correction and deletion functions (review correction / deletion button) of the content described in the example in FIG. 6 to be described later, are displayed on the screen of the customer device 120. Conversely, when providing profile information to a user other than the customer, such buttons may not be displayed. On the other hand, regarding FIGS. 5 and 6, etc., for the sake of convenience of explanation, the profile information provided to the customer is described, however, except for the content writing, correction, and deletion functions, other explanations should be understood to be applicable to the profile information provided to the user.

[0069] According to an embodiment, the electronic device 110 may receive detailed query request information for specific content among one or more contents, and provide detailed information corresponding to the specific content to the entity that transmits the detailed query request information. In this regard, the customer device 120 or the user device 130 that receives the detailed information from the electronic device 110 may display the detailed information in a set specific area (this area may be set based on reference information, but is not limited thereto). According to an example, the device that receives the detailed information may display the detailed information in the first area, and display the remaining ones among the one or more contents except the specific content in the second area, where the first area and the second area may be understood to be included in the area allocated for displaying one or more contents. Also, the first area is exposed earlier than the second area, or the first area is exposed above the second area, and the first area may be displayed differently from the second area, whereby the detailed information requested by the customer or user for detailed query can be preferentially displayed on the screen.

[0070] On the other hand, according to an example, only for the detailed information, its display format can also be changed (for example, in principle, the contents are listed and displayed in a grid view type, but only in the case of providing detailed information, they can be listed and displayed in a list view type, etc.).

[0071] Furthermore, referring to FIG. 6, an example (600) of displaying contents according to the list view type is shown. Also, referring to FIG. 6, an example of providing detailed information is shown. More specifically, when an input of the content included in the profile information is received, the screen can be switched to the screen (610 à 620) including the detailed information corresponding to the content, and the detailed information (621) can be preferentially displayed on this screen.

[0072] According to an embodiment, a part of the customer's content may interrupt the release (612), and the reasons for interrupting the release may include various reasons such as dissatisfaction with the store, customer's mistakes, inappropriate language use, etc. In this regard, the release will not be interrupted simply because of leaving a negative comment in the store. Only when the dissatisfaction raised by the store is recognized as a reasonable reason, the release can be interrupted, but the scope of the present invention is not limited to the exemplary release interruption reasons related to this embodiment. On the other hand, for the content whose release is interrupted, even if it is displayed on the screen of the customer device 120, the correction button may not be displayed, and only the delete button is displayed (622), in order to prevent the possibility of confusion and inconvenience during the service, for example, after the customer raises dissatisfaction by selectively deleting the reason for interrupting the release by correcting the content afterwards, but the scope of the present invention is not limited thereto.

[0073] Referring back to FIG. 2, the electronic device 110 can provide an entry point for at least a part of one or more contents included in the profile information to enter the store page corresponding to each of the contents. Further referring to FIG. 7, the images included in the comments arranged according to the list view type are equivalent to the entry points (710) for entering the store page. If there is an input to the image, the store page can be displayed on the screen (720). However, the entry point is not necessarily limited to entering the store page. The entry point can be set in various ways. For example, it can be redirected to the specific location information corresponding to the content, or it can be redirected to other highly relevant content information.

[0074] FIG. 8 is a diagram for exemplarily illustrating the content of the collection type included in the profile information of an embodiment.

[0075] Referring to FIG. 8, the content (800) of the collection type included in the corresponding profile information is shown. In this regard, "collection" is not limited to the information of the classification services that the customer hopes to use frequently, but can also be understood as a broad concept including various types of information such as the information of the classification services that the customer hopes to recommend to others and the information of the classification services that the customer hopes to use in the future.

[0076] An example of the profile information may include: the quantity information 801 of the content of the collection type included in the profile information and the individual content information. According to an example, the content of the collection type may include the usage frequency information (802) of the customer using the corresponding service. Also, according to an example, the content of the collection type may include the information (803 and 804) on whether the service can be used, and may further include the reason information according to the situation (803: "Cannot be ordered at the current location", 804: "Open at 11:30 this morning"). In addition, in the embodiment, other content of the collection type may include the content generated by the customer, etc. The scope of the present invention is not limited to the examples mentioned.

[0077] FIG. 9 is a diagram for exemplarily illustrating a method of providing profile information according to an embodiment.

[0078] Referring to FIG. 9, an electronic device 110 of an embodiment confirms information (910) including activity details of a customer related to a service, and obtains reference information (920) associated with the activity details. The reference information obtained by the electronic device 110 may include at least one of the following criteria: a first criterion for determining whether to display according to a plurality of activity data included in the activity details, a second criterion for determining a display order related to the plurality of activity data included in the activity details, and a third criterion for determining a display format related to the plurality of activity data included in the activity details.

[0079] Based on the reference information, the electronic device 110 obtains profile information (930) of a customer including one or more contents corresponding to at least a part of the activity details. In this regard, the profile information of the customer obtained by the electronic device 110 reflects the content of the reference information obtained in step 920, but the content included in the profile information is not necessarily obtained subject to the constraint of the reference information.

[0080] The electronic device 110 provides the obtained profile information (940). The object to which the profile information is provided may be the customer's device 120 or the user's device 130.

[0081] FIG. 10 is an exemplary diagram of the configuration of an electronic device for providing profile information according to an embodiment.

[0082] Referring to FIG. 10, the electronic device 110 includes a transceiver 1010, a processor 1020, and a memory 1030. The electronic device 110 can be connected to the user's device 130 and other external devices through the transceiver 1010 and exchange data.

[0083] The processor 1020 may include at least one device according to FIGS. 1 to 9, or may implement at least one method according to FIGS. 1 to 9. The memory 1030 may store information for implementing the above at least one method according to FIGS. 1 to 9. The memory 1030 may be a volatile memory or a non-volatile memory.

[0084] The processor 1020 may execute a program to control the electronic device 110 for providing information. The code of the program executed by the processor 1020 may be stored in the memory 1030.

[0085] Furthermore, an electronic device 110 of an embodiment may further include an interface capable of providing information to a user.

[0086] On the other hand, the preferred embodiments of the present invention are disclosed in the present specification and the accompanying drawings. Although specific terms are used, these terms are only used in a general sense to conveniently describe the technical content of the present invention and help understand the invention, and are not intended to limit the scope of the present invention. In addition to the embodiments disclosed herein, for those of ordinary skill in the technical field to which the present invention pertains, it is obvious that other variations can also be implemented based on the technical idea of the present invention.

[0087] The electronic device or terminal of the above embodiments may include a processor, a memory for storing and executing program data, a permanent storage such as a disk drive, a communication port for communicating with external devices, a purchaser interface device such as a touch panel, a key, a button, etc. The method implemented by a software module or algorithm, as computer-readable code or program commands executable on the above processor, can be stored on a computer-readable recording medium. Here, as the computer-readable recording medium, there are magnetic storage media (for example, ROM (read-only memory), RAM (random-access memory), floppy disk, hard disk, etc.) and optical reading media (for example, CD-ROM (compact disc read-only memory), DVD (digital versatile disc), etc.). The computer-readable recording medium is dispersed in computer systems connected to a network, so that computer-readable code can be stored and executed in a distributed manner. The medium can be read by a computer, stored in the memory, and executed in the processor.

[0088] This embodiment can be represented by functional blocks and various processing steps. These functional blocks can be implemented by different numbers of hardware or / and software components that perform specific functions. For example, the embodiment can adopt an integrated circuit configuration that can execute various functions under the control of one or more microprocessors or other control devices, such as memory, processing, logic, look-up table, etc. The components can be executed by software programs or software components. Similarly, this embodiment includes algorithms implemented by a combination of data structures, procedures, routines, or other program configurations, and thus can be implemented by programming or scripting languages such as C, C++, Java, assembler, Python, etc. In terms of function, it can be implemented by algorithms executed in one or more processors. Also, this embodiment can adopt prior art for electronic environment setting, signal processing, and / or data processing. Terms such as "mechanism", "element", "means", "configuration" can be widely used and are not limited to mechanical or physical configurations. The above terms can include the meaning of a series of routines such as software in association with processors, etc.

[0089] The above embodiments are only examples, and other embodiments can be implemented within the scope of the patent application for the invention described below.

[0090] 100: System for providing profile information 110: Electronic device 120: Customer's device 130: User's device 201: Step 202: Step 203: Step 204: Step 205: Step 206: Step 300: Example 310: Profile information 311: Detailed view button 312: Information 320: Profile information 400: Example 500: Example 510: Action 511: Button 512: Information 513: Action 514: Action 520: When the customer clicks on the icon corresponding to the schema symbol 514 and it is converted to a screen including other content at the lower end 521: Information 600: Example 610: Screen 612: Action 620: Screen 621: Action 622: Action 710: Action 720: Action 800: Example 801: Quantity information 802: Action 803: Action 804: Action 910: Step 920: Step 930: Step 940: Step 1010: Transceiver 1020: Processor 1030: Memory

Claims

1. A method for providing information via an electronic device, comprising the steps of: confirming, via the electronic device, information including activity details of a customer related to a service; obtaining, via the electronic device, benchmark information associated with the activity details; obtaining, via the electronic device, profile information of the customer including one or more contents corresponding to at least a portion of the activity details based on the benchmark information; and providing the profile information via the electronic device; wherein the benchmark information includes: a first benchmark for determining whether to display activities based on a plurality of activity data included in the activity details; and a second benchmark for determining the display order associated with the plurality of activity data included in the activity details without displaying negative reviews; wherein obtaining the benchmark information comprises the step of: receiving, via the electronic device, one or more pieces of information related to the arrangement of the activity details from the customer.

2. The information provision method as described in Request 1, wherein the aforementioned baseline information further includes the following third baseline: used to determine the display format related to the plurality of activity data included in the aforementioned activity details.

3. As in request item 2, the information provision method, wherein the above display format includes: The view type is either a list view where the data to be displayed is arranged in one direction on the screen, or a grid view where the data to be displayed is arranged in a grid pattern on the screen.

4. As in the information provision method of request item 2, wherein the aforementioned third basis includes: Information used to determine one or more elements to be displayed on the screen from among the multiple elements included in the activity data.

5. The information provision method as described in Request 1, wherein the steps of providing the above-mentioned configuration file information include the following steps: receiving the above-mentioned customer's configuration file query request information via the electronic device; and providing the above-mentioned configuration file information to the user corresponding to the above-mentioned query request information via the electronic device.

6. The information provision method as described in Request 1 includes the following steps: receiving detailed query request information for a specific content among the above-mentioned one or more content via the electronic device; and providing detailed information corresponding to the specific content to the user corresponding to the detailed query request information via the electronic device.

7. The method of providing information as described in claim 6, wherein the steps of providing the aforementioned detailed information include the following steps: displaying the aforementioned detailed information in a first area by means of the electronic device; and displaying the remainder of the aforementioned one or more contents, excluding the aforementioned specific contents, in a second area by means of the electronic device; wherein the first area and the second area are included in the areas allocated for displaying the aforementioned one or more contents, and the first area is exposed earlier than the second area, or the first area is exposed above the second area.

8. The method of providing information as requested in item 1, wherein the step of providing the above-mentioned profile information further includes the following steps: providing an entry point via the electronic device for accessing the page of each store corresponding to one or more of the above-mentioned content.

9. The information provision method of claim 1 further includes the following steps: obtaining positive responses to the customer's settings from the user who received the settings information via the electronic device; and updating the settings information via the electronic device to include information reflecting the obtained positive responses.

10. The information provision method of request item 1, wherein the step of obtaining the above-mentioned benchmark information includes the following steps: obtaining preference information related to the activities of the above-mentioned customer through the electronic device based on the above-mentioned activity details; and obtaining the above-mentioned benchmark information through the electronic device based on the above-mentioned preference information.

11. As in the information provision method of request item 10, wherein the aforementioned preference information includes: Information related to stores where the number of times the aforementioned customers use the service exceeds the set benchmark, and information related to stores where the numerical value of the aforementioned customer responses exceeds the set benchmark, at least one of the following:

12. The information provision method as described in request item 10, wherein at least a portion of the criteria used to obtain the aforementioned preference information is set by the aforementioned customer.

13. The information provision method of request item 1, wherein the step of obtaining the above-mentioned profile information includes the following steps: receiving content generated by the customer from the customer's device via the electronic device; and obtaining the above-mentioned profile information via the electronic device to include the content generated by the customer.

14. As in the information provision method of request item 1, wherein one or more of the above contents include: The customer’s review of the service, the customer’s order details related to the service, and the customer’s list of services added to favorites.

15. A non-transitory computer-readable recording medium recording a program for performing the method as described in claim 1 on a computer.

16. An electronic device that provides information, comprising a transceiver, a memory storing commands, and a processor, the processor being connected to the transceiver and the memory, confirming information including activity details of a customer related to a service, obtaining reference information associated with the activity details, obtaining profile information of the customer based on the reference information, including one or more contents corresponding to at least a portion of the activity details, and providing the profile information; wherein the reference information includes: a first reference for determining whether to display activity data according to a plurality of activity data included in the activity details; and a second reference for determining a display order related to the plurality of activity data included in the activity details without displaying negative comments, and wherein the processor is configured to obtain the reference information by receiving one or more pieces of information related to the arrangement of the activity details from the customer.

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