Dynamically adjust financial service appointment time system

Abstract

A system for dynamically adjusting financial service appointment time slots includes a storage unit and a processing unit electrically connected thereto. The processing unit receives branch designation information from a client electronic device, indicating one of a plurality of branches. The processing unit obtains preset service capacity information and reserved data for the branch indicated by the branch designation information. Based on the preset service capacity information and the reserved data, the processing unit calculates a daily utilization rate and determines whether the daily utilization rate is lower than a utilization rate threshold. If so, it generates real-time available appointment information based on the preset service capacity information and the reserved data, so that the client electronic device can generate real-time time slot designation information, indicating whether appointments are open for each time slot each day from that date.

Claims

1. A system for dynamically adjusting financial service appointment time slots, adapted to communicate with a client electronic device, and comprising: a storage unit; and a processing unit electrically connected to the storage unit; the processing unit receiving from the client electronic device branch designation data indicating one of a plurality of branches; the processing unit acquiring preset service capacity data and reservation data of the branch indicated by the branch designation data, the service capacity data indicating the preset service capacity for each time slot of the day, and the reservation data indicating the number of reservations for each time slot of the day; the processing unit calculating a daily utilization rate based on the preset service capacity data indicating the preset service capacity for each time slot of the day, and the reservation data indicating the number of reservations for each time slot of the day; the processing unit determining whether the daily utilization rate is lower than a utilization rate threshold. When the processing unit determines that the daily utilization rate is lower than the utilization rate threshold, the processing unit generates real-time reservation data based on the preset service capacity data and the reserved data, and transmits the real-time reservation data to the client electronic device, so that the client electronic device can generate real-time time slot designation data based on the real-time reservation data. The real-time reservation data indicates whether reservations are open for each time slot every day from that day. The processing unit generates reservation data based on the branch designation data and the real-time time slot designation data and updates the reserved data. When the processing unit determines that the daily utilization rate is not lower than the utilization rate threshold, the processing unit generates reservation data based on the preset service capacity data and the reserved data, and transmits the reservation data to the client electronic device, so that the client electronic device can generate time slot designation data based on the reservation data. The reservation data indicates whether reservations are open for each time slot every day from the next day. The processing unit generates reservation data based on the branch designation data and the time slot designation data and updates the reserved data.

2. The system for dynamically adjusting financial service appointment time slots as described in request item 1, wherein, When the processing unit determines that the daily utilization rate is not lower than the utilization rate threshold, the processing unit also obtains the preset service capacity data and the reservation data of the other branches, calculates the daily utilization rate based on the preset service capacity data and the reservation data of the other branches, and determines whether the daily utilization rate of the other branches is lower than the utilization rate threshold. For each of the other branches whose daily utilization rate is lower than the utilization rate threshold, the processing unit generates daily reservation data based on the branch's preset service capacity data and the reservation data, and transmits the daily reservation data to the client electronic device so that the client electronic device can generate the time slot specified data based on the reservation data, or update the branch specified data based on the daily reservation data and generate daily time slot specified data. The daily reservation data indicates whether each time slot is open for reservation on that day. The processing unit generates the reservation data and updates the corresponding reservation data based on the branch specified data and the time slot specified data, or based on the updated branch specified data and the daily time slot specified data.

Images