A data mining method, device, equipment and storage medium

CN113590771BActive Publication Date: 2026-08-28TENCENT TECHNOLOGY (SHENZHEN) CO LTD
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Patent Information

Application Number
CN202110103563.3
Authority / Receiving Office
CN · China
Patent Type
Patents(China)
Current Assignee / Owner
Filing Date
2021-01-26
Publication Date
2026-08-28
Estimated Expiration
2041-01-26

AI Technical Summary

Technical Problem

但是，目前自然语言理解的能力还有待发展，时常存在很多无法回答的问题，或无法给出用户想要的回答；因此有必要对线上用户的产生的对话数据进行挖掘，找出其中的badcase(坏例)，即那些用户未得到满意回答的样例，从而对于对话系统进行针对性优化

Benefits of technology

[0020]本申请通过获取目标对话系统的历史对话日志数据，所述历史对话日志数据包括多个问题数据和对应的语义解析信息；然后，基于所述多个问题数据进行重复问题识别，得到至少一个重复问题集；再基于每个重复问题集对应的语义解析信息分别计算所述每个重复问题集对应的语义解析波动指标；基于所述至少一个重复问题集对应的语义解析波动指标，从所述至少一个重复问题集中确定出目标重复问题集；将所述目标重复问题集作为所述目标对话系统中的目标数据。利用本申请实施例提供的技术方案能够在准确灵活地得到目标对话系统中的目标数据，提升数据挖掘的自动化的同时提升了效率和可靠性。

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Abstract

The application discloses a data mining method, device and equipment and a storage medium. The method comprises the following steps: obtaining historical dialogue log data of a target dialogue system, wherein the historical dialogue log data comprises a plurality of question data and corresponding semantic analysis information; performing repeated question identification based on the plurality of question data to obtain at least one repeated question set; calculating a semantic analysis fluctuation index corresponding to each repeated question set based on the semantic analysis information corresponding to the repeated question set; determining a target repeated question set from the at least one repeated question set based on the semantic analysis fluctuation index corresponding to the at least one repeated question set; and taking the target repeated question set as target data in the target dialogue system. The technical scheme provided by the application can quickly and accurately obtain target data in the target dialogue system, improve the automation of data mining, and improve the efficiency and reliability.
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Citation Information

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