数据处理方法、装置、电子设备和存储介质
By collecting user behavior information through the dialogue interface, determining the scenario, and outputting resource data, the problem of low processing efficiency of chatbots is solved, and user needs are met more efficiently and the experience is improved.
CN115495559BActive Publication Date: 2026-07-17ALIBABA INNOVATION PRIVATE LIMITED
Patent Information
- Authority / Receiving Office
- CN · China
- Patent Type
- Patents(China)
- Current Assignee / Owner
- ALIBABA INNOVATION PRIVATE LIMITED
- Filing Date
- 2021-06-18
- Publication Date
- 2026-07-17
AI Technical Summary
Technical Problem
Existing chatbots typically use a question-and-answer format for dialogue, which results in low processing efficiency.
Method used
By collecting user dialogue behavior information through the dialogue interface, determining the triggered scenarios based on the dialogue behavior information, and outputting corresponding resource data, including links, human services, virtual resources, etc., to proactively meet user needs.
Benefits of technology
It improves the processing efficiency of chatbots, enabling them to proactively meet user needs and enhance the user experience.
✦ Generated by Eureka AI based on patent content.
Smart Images
Figure CN115495559B_ABST
Abstract
本申请实施例提供了一种数据处理方法、装置、电子设备和存储介质，以提高处理效率。所述的方法包括：通过对话界面采集用户的对话行为信息；依据所述对话行为信息，确定触发的场景；依据所述场景和所述对话行为信息，确定资源数据；在对话界面中输出所述资源数据。能够基于对话行为主动触发场景并提供资源数，从而更加主动的满足用户的需求，提高处理效率。
Need to check novelty before this filing date? Find Prior Art