Information transmission method and device, information reception method and device

Abstract

The present disclosure relates to an information sending method, an information sending device, an information receiving method and an information sending device, wherein the information sending method comprises: sending a multi-card problem notification to a base station, the multi-card problem notification being used to inform the base station that the terminal currently has or will have a multi-card problem. According to the present disclosure, the terminal can inform the base station when the terminal currently has or will have a multi-card problem, so that the base station knows that the terminal currently has or will have a multi-card problem. Therefore, the base station can determine whether it is necessary to obtain specific multi-card problems from the terminal according to its own situation, thereby solving the multi-card problem of the terminal in a targeted manner and improving user experience.

Description

Technical Field

[0001] This disclosure relates to the field of communication technology, and more specifically, to an information transmission method and apparatus, an information reception method and apparatus, an electronic device, and a computer-readable storage medium. Background Technology

[0002] Mobile phones and other terminals can interact with base stations based on SIM (Subscriber Identity Module) cards. Commonly, a terminal can be a single-SIM terminal containing a single SIM card, or a multi-SIM terminal containing multiple SIM cards, which can belong to the same operator or different operators.

[0003] During operation, the terminal may encounter multi-SIM issues, such as common multi-SIM conflicts, such as multiple SIM cards performing communication operations simultaneously, leading to insufficient performance; or one SIM card receiving a paging request for another SIM card while performing a communication operation.

[0004] In view of this, how to effectively address the multi-SIM card problem on terminals has become an urgent issue to be resolved. Summary of the Invention

[0005] In view of this, embodiments of the present disclosure provide information sending methods and apparatus, and information receiving methods and apparatus, to solve the technical problems in the related art.

[0006] According to a first aspect of the present disclosure, an information sending method is proposed, applied to a terminal, the method comprising: sending a multi-SIM problem notification to a base station, the multi-SIM problem notification being used to notify the base station that the terminal currently has or will experience a multi-SIM problem.

[0007] According to a second aspect of the present disclosure, an information receiving method is proposed, applied to a base station, the method comprising: in response to receiving a multi-SIM problem notification sent by a terminal, determining that the terminal currently has or will experience a multi-SIM problem.

[0008] According to a third aspect of the present disclosure, an information sending apparatus is provided for use in a terminal. The apparatus includes a notification sending module configured to send a multi-SIM problem notification to a base station, the multi-SIM problem notification being used to notify the base station that the terminal currently has or will experience a multi-SIM problem.

[0009] According to a fourth aspect of the present disclosure, an information receiving apparatus is provided, applied to a base station, the apparatus comprising: a notification receiving module configured to determine, in response to receiving a multi-SIM problem notification sent by a terminal, that the terminal currently has or will experience a multi-SIM problem.

[0010] According to a fifth aspect of the present disclosure, an electronic device is provided, comprising:

[0011] processor;

[0012] Memory used to store processor-executable instructions;

[0013] The processor is configured to implement the above-described information sending method and / or information receiving method.

[0014] According to a sixth aspect of the present disclosure, a computer-readable storage medium is provided, on which a computer program is stored, which, when executed by a processor, implements the steps in the above-described information sending method and / or information receiving method.

[0015] According to embodiments of this disclosure, when a multi-SIM issue exists or is about to occur, the terminal can notify the base station, enabling the base station to be aware of the current or impending multi-SIM problem. Therefore, the base station can determine whether it needs to obtain specific information about the multi-SIM issue from the terminal based on its own circumstances, and thus address the multi-SIM problem in a targeted manner, improving the user experience. Attached Figure Description

[0016] To more clearly illustrate the technical solutions in the embodiments of this disclosure, the accompanying drawings used in the description of the embodiments will be briefly introduced below. Obviously, the accompanying drawings described below are only some embodiments of this disclosure. For those skilled in the art, other drawings can be obtained based on these drawings without creative effort.

[0017] Figure 1 This is a schematic flowchart illustrating an information sending method according to an embodiment of the present disclosure.

[0018] Figure 2 This is a schematic flowchart illustrating another information sending method according to an embodiment of the present disclosure.

[0019] Figure 3 This is a schematic flowchart illustrating another information sending method according to an embodiment of the present disclosure.

[0020] Figure 4 This is a schematic flowchart illustrating another information sending method according to an embodiment of the present disclosure.

[0021] Figure 5 This is a schematic flowchart illustrating an information receiving method according to an embodiment of the present disclosure.

[0022] Figure 6 This is a schematic block diagram of an apparatus for transmitting information according to an embodiment of the present disclosure.

[0023] Figure 7 This is a schematic block diagram of an apparatus for receiving information according to an embodiment of the present disclosure.

[0024] Figure 8 This is a schematic block diagram of an apparatus for receiving information according to an embodiment of the present disclosure.

[0025] Figure 9 This is a schematic block diagram illustrating an apparatus for transmitting information according to an embodiment of the present disclosure. Detailed Implementation

[0026] The technical solutions of the embodiments of this disclosure will be clearly and completely described below with reference to the accompanying drawings. Obviously, the described embodiments are only some embodiments of this disclosure, and not all embodiments. Based on the embodiments of this disclosure, all other embodiments obtained by those of ordinary skill in the art without creative effort are within the scope of protection of this disclosure.

[0027] Figure 1 This is a schematic flowchart illustrating an information transmission method according to an embodiment of the present disclosure. The information transmission method shown in this embodiment can be applied to terminals, including but not limited to mobile phones, tablets, wearable devices, sensors, IoT devices, and other electronic devices. The terminal can communicate with a base station as a user equipment, including but not limited to 4G base stations, 5G base stations, and 6G base stations. In one embodiment, the base station can be the same type of base station to which the information transmission method described in any subsequent embodiment is applicable.

[0028] like Figure 1 As shown, the information sending method may include the following steps:

[0029] In step S101, a multi-SIM card issue notification is sent to the base station.

[0030] The multi-SIM issue notification is used to inform the base station that the terminal currently has or will experience a multi-SIM issue.

[0031] In one embodiment, the terminal can be a multi-SIM terminal configured with at least two SIM cards, such as a terminal configured with a first SIM card and a second SIM card. Generally, there are various ways for a terminal to implement multiple SIM cards, such as dual SIM single standby, dual SIM dual standby single pass, dual SIM dual standby dual pass, etc.

[0032] In one embodiment, when a terminal implements multiple SIM cards, a multi-SIM issue may arise, such as communication conflicts between the communication operations corresponding to the first SIM card and the second SIM card. These communication operations may include listening to paging messages, responding to paging messages, measuring signals, receiving system information, tracking area updates, and transmitting services.

[0033] In one embodiment, a communication conflict could be a conflict between multiple SIM cards of a terminal listening for paging messages. Taking a terminal with a first SIM card and a second SIM card as an example, when paging times overlap, a conflict may occur between the paging messages listened to by the first SIM card and the paging messages listened to by the second SIM card.

[0034] In one embodiment, a communication conflict can occur when one SIM card in the terminal is performing a communication operation, and other SIM cards also need to perform communication operations. Taking a terminal with a first SIM card and a second SIM card as an example, it can include one or more of the following:

[0035] The communication operations of the first SIM card conflict with the paging message listening of the second SIM card;

[0036] The communication operation of the first SIM card conflicts with the paging message response of the second SIM card;

[0037] The communication operation of the first SIM card conflicts with the measurement signal of the second SIM card;

[0038] The communication operation of the first SIM card conflicts with the information received by the second SIM card from the system;

[0039] The communication operations of the first SIM card conflict with the tracking area update performed by the second SIM card;

[0040] The communication operations of the first SIM card conflict with the service transmission of the second SIM card.

[0041] It should be noted that the above-mentioned multi-SIM issue is only an example. In actual applications, the terminal may encounter other multi-SIM issues, which will not be elaborated here.

[0042] In one embodiment, if a terminal determines that a multi-SIM problem currently exists or is about to occur on its device, it may send a multi-SIM problem notification to the base station.

[0043] In one embodiment, in response to receiving a multi-SIM problem notification from a terminal, the base station determines that the terminal currently has or will experience a multi-SIM problem.

[0044] According to the above embodiments, when a multi-SIM issue exists or is about to occur, the terminal can notify the base station, enabling the base station to be aware of the current or impending multi-SIM problem. Therefore, the base station can determine whether it needs to obtain specific information about the multi-SIM issue from the terminal based on its own circumstances, and thus address the issue more effectively, improving the user experience.

[0045] In one embodiment, the terminal may send a multi-SIM problem notification to the base station whenever it determines that any multi-SIM problem exists or is about to occur.

[0046] In one embodiment, when a terminal determines that a multi-SIM problem exists or is about to occur, it can then determine whether to send a multi-SIM problem notification to the base station based on the specific multi-SIM problem. For example, it can determine whether to send a multi-SIM problem notification based on whether the multi-SIM problem is a candidate multi-SIM problem specified by the base station.

[0047] In one embodiment, the base station can first identify one or more candidate multi-SIM problems. In one example, the base station can identify the one or more candidate multi-SIM problems based on its own capability information. For example, the base station can determine the multi-SIM problems it can solve based on its own capability information and select the solvable multi-SIM problems as candidate multi-SIM problems. For example, if the base station has a suspension mechanism, it can resolve the multi-SIM problem of conflict between the communication operation of the first SIM card and the paging message response of the second SIM card in the terminal. That is, the terminal can suspend the communication operation of the first SIM card and respond to the paging message of the second SIM card.

[0048] In one embodiment, after identifying the candidate multi-SIM problem, the base station can send the identified candidate multi-SIM problem to the terminal.

[0049] In one embodiment, the terminal may receive one or more candidate multi-SIM issues sent by the base station; in response to determining that a currently existing or impending multi-SIM issue is one of the candidate multi-SIM issues, the terminal sends a multi-SIM issue notification to the base station.

[0050] Therefore, when a terminal determines that a multi-SIM problem exists or is about to occur, it can first determine whether the multi-SIM problem is a candidate multi-SIM problem. If it is, it sends a multi-SIM problem notification to the base station; if it is not, it does not send a multi-SIM problem notification to the base station.

[0051] For example, a base station can identify one or more candidate multi-SIM issues based on its own capability information, forming a candidate multi-SIM issue list. The base station then sends this list to the terminal. The terminal can receive and save this candidate multi-SIM issue list. Subsequently, when the terminal experiences or is about to experience a multi-SIM issue, it can check the candidate list to see if the issue exists. If it does, the terminal sends a multi-SIM issue notification to the base station.

[0052] According to the above embodiments, the base station can pre-designate candidate multi-SIM issues, thereby preventing the terminal from reporting multi-SIM issues only when candidate issues arise, rather than reporting every single one. It is understood that for non-candidate multi-SIM issues, even if the terminal reports a multi-SIM issue to the base station, the base station does not need to be aware of this information temporarily, thus wasting communication resources. Therefore, according to the above embodiments, unnecessary notifications sent by the terminal can be reduced, improving the communication efficiency between the base station and the terminal.

[0053] In one embodiment, the terminal can report specific multi-SIM issues to the base station upon request. The following section will discuss this further. Figure 2 Please provide an explanation.

[0054] Figure 2 This is a schematic flowchart illustrating another information sending method according to embodiments of the present disclosure. Figure 2 As shown, the information sending method may include the following steps:

[0055] In step S201, in response to the multi-SIM problem acquisition request sent by the base station, multi-SIM problem information is sent to the base station.

[0056] The multi-SIM issue information includes at least one multi-SIM issue that the terminal currently has or will experience.

[0057] In one embodiment, after receiving a notification of a multi-SIM card issue from a terminal, the base station can determine that the terminal currently has or is about to experience a multi-SIM card issue. Therefore, the base station can send a multi-SIM card issue retrieval request to the terminal to request information about the specific multi-SIM card problem.

[0058] In one example, the base station can determine whether to request multiple SIM card access from the terminal based on its specific circumstances. For instance, the base station can determine whether to request multiple SIM card access based on its own load. For example, if the base station's load is higher than a preset load threshold, it may not request multiple SIM card access from the terminal, or it may postpone requesting multiple SIM card access. The postponement time can be determined based on the load, for example, postponed until the base station's load is no higher than the preset load threshold. If the base station's load is no higher than the preset load threshold, it can directly request multiple SIM card access from the terminal. The preset load threshold can be predetermined based on actual conditions, and this embodiment does not impose a limitation.

[0059] In one example, the base station can also determine whether to request multiple SIM cards from the terminal based on the terminal's situation, such as its location. For instance, if the terminal is at the cell edge or the base station predicts that the terminal is about to leave the cell, it may not request multiple SIM cards; however, if the terminal is at the cell center, it may request multiple SIM cards.

[0060] It should be noted that the method described above for a base station to determine whether to request the terminal to obtain multiple SIM cards is only an example and not a specific limitation. The base station can also make a judgment based on other conditions, such as combining the base station's own situation and the terminal's situation, which will not be elaborated here.

[0061] In one embodiment, the base station can send a multi-SIM issue retrieval request to the terminal via RRC signaling.

[0062] In one example, the base station may carry the multi-SIM problem retrieval request in the UEInformationRequest signaling sent to the terminal. For instance, the base station may add a new information element, such as a MUSIMProblemReq information element, to the UEInformationRequest signaling in related technologies, and carry the multi-SIM problem retrieval request in that information element.

[0063] For example, the base station can carry an identifier in the MUSIMProblemReq information element to indicate whether to request a multi-SIM problem. For instance, a value of 0 indicates no multi-SIM problem request, and a value of 1 indicates a multi-SIM problem request. Alternatively, the base station can also indicate whether to request a multi-SIM problem request by whether to send the UEInformationRequest signaling. For instance, sending the UEInformationRequest signaling indicates no multi-SIM problem request, and not sending the UEInformationRequest signaling indicates no multi-SIM problem request.

[0064] In one embodiment, when a terminal receives a multi-SIM problem acquisition request sent by a base station, it can send multi-SIM problem information to the base station, wherein the multi-SIM problem information includes at least one multi-SIM problem that the terminal currently has or will experience.

[0065] In one embodiment, the terminal can send multi-SIM problem information to the base station via UEInformationResponse signaling. For example, a new information element, such as a MUSIMProblemReport information element, can be added to the UEInformationResponse signaling to send the multi-SIM problem information.

[0066] In one embodiment, the multi-SIM problem information may include a problem identifier corresponding to each of the at least one multi-SIM problem. Thus, the base station can determine the current or impending multi-SIM problems of the terminal based on the problem identifier. For example, the base station may pre-store the correspondence between problem identifiers and multi-SIM problems, which may be determined by protocol stipulations or pre-negotiation between the base station and the terminal. Therefore, upon receiving the multi-SIM problem information, the base station can determine the current or impending multi-SIM problems of the terminal based on the problem identifiers it carries. According to the above embodiment, the base station can send problem identifiers instead of specific problems, reducing data volume and improving information transmission efficiency.

[0067] In one embodiment, the multi-SIM problem information sent by the terminal to the base station can be used to request the base station to resolve the at least one multi-SIM problem for the terminal. In another embodiment, the base station can resolve the at least one multi-SIM problem for the terminal based on the multi-SIM problem information.

[0068] In one example, after receiving information about multiple SIM card issues, the base station can analyze each issue separately and determine whether it can resolve it. If the base station determines it can resolve the issue, it can determine the configuration information for resolving it. The base station can then send the determined configuration information for resolving one of the multiple SIM card issues to the terminal.

[0069] It should be noted that the configuration information determined by the base station can solve one multi-SIM problem or multiple multi-SIM problems; the base station can send one configuration information or multiple configuration information to the terminal, and this embodiment does not limit this.

[0070] In one example, the terminal can receive configuration information sent by the base station and configure that information to resolve at least one multi-SIM issue.

[0071] In one embodiment, the terminal may also send other information to the terminal to assist the terminal in resolving the multi-SIM problem. For example, the terminal may include at least one of the following in the multi-SIM problem information sent: at least one multi-SIM problem, at least one cause of the multi-SIM problem, at least one frequency of the multi-SIM problem, at least one solution to the multi-SIM problem, configuration information related to the multi-SIM function of the terminal, and the identity information of the terminal.

[0072] In one example, the cause, frequency, and solution of the multi-SIM problem can be specific to each multi-SIM problem and can be included in the multi-SIM problem information in a manner corresponding to the multi-SIM problem. For instance, the terminal can send this information to the base station in the form of a table, where each entry can include at least one of the following: a multi-SIM problem identifier, its cause, its frequency, and its solution.

[0073] In one example, terminal configuration information related to multi-SIM functionality and terminal identity information can be terminal-specific information and can be carried separately in the multi-SIM issue information, without needing to be included in the corresponding multi-SIM issue description. For instance, configuration information related to multi-SIM functionality may include the number of SIM cards configured on the terminal and the network standard of each SIM card, while terminal identity information may include the terminal's International Mobile Equipment Identity (IMEI) and the Integrated Circuit Card ID (ICCID) of the SIM cards configured on the terminal.

[0074] In one embodiment, the base station can resolve the multi-SIM problem for the terminal based on the multi-SIM problem information sent by the terminal. For example, the base station can determine whether to resolve the multi-SIM problem or what method to use to resolve it based on the cause and frequency of the multi-SIM problem in the terminal; or, the solution to the multi-SIM problem reported by the terminal can be regarded as the solution recommended by the terminal, and the base station can determine whether to adopt the solution recommended by the terminal. If not, the base station can determine other solutions to resolve the multi-SIM problem for the terminal.

[0075] In one embodiment, the method by which the terminal sends a multi-SIM problem notification to the base station can also include several methods, which are described below. Figures 3-4 Let me explain.

[0076] Figure 3 This is a schematic flowchart illustrating another information sending method according to embodiments of the present disclosure. Figure 3 As shown, sending a multi-SIM issue notification to the base station may include:

[0077] In step S301, in response to the fact that the terminal and the base station have established an RRC connection, the multi-SIM problem notification is sent to the base station with the established RRC connection.

[0078] In one embodiment, the terminal may send a multi-SIM issue notification to the base station after the RRC connection with the base station is established.

[0079] In one example, the terminal can send a multi-SIM problem notification to the base station immediately after completing the RRC connection via RRC signaling. In another example, the terminal can also send the multi-SIM problem notification to the base station after discovering that it has a multi-SIM problem or is about to have one, without considering the timing of sending the notification.

[0080] In one example, the terminal can be a multi-SIM terminal, which is configured with at least two types of SIM cards and establishes RRC connections with at least two base stations through the at least two SIM cards respectively.

[0081] In one example, sending the multi-SIM issue notification to a base station with an established RRC connection includes:

[0082] Send the multi-SIM issue notification to at least one of the base stations that have established an RRC connection;

[0083] Alternatively, the multi-SIM issue notification can be sent to each of the base stations that have established an RRC connection.

[0084] For example, a terminal is configured with a first SIM card and a second SIM card. It establishes an RRC connection with a first base station via the first SIM card and with a second base station via the second SIM card. In one example, the terminal can select one or more of the first and second base stations and send a multi-SIM problem notification to the selected base station. For example, the terminal can select based on the base station's load or received signal power. For instance, it can select a base station whose load and received signal power both meet a preset threshold and send the multi-SIM problem notification to that base station. Alternatively, the terminal can select based on the base station's ability to resolve multi-SIM problems. For example, if the terminal determines it has the ability to resolve multi-SIM problems, it sends the multi-SIM problem notification to the base station. Or, in another example, the terminal can choose not to select and directly send a multi-SIM problem notification to each base station (i.e., the first and second base stations) separately.

[0085] According to the above embodiments, after completing the RRC connection with the base station, the terminal can send a multi-SIM problem notification to the base station, so that the base station can determine whether it needs to obtain specific multi-SIM problems from the terminal based on its own situation, thereby solving the multi-SIM problem for the terminal in a targeted manner and improving the user experience.

[0086] Figure 4 This is a schematic flowchart illustrating another information sending method according to embodiments of the present disclosure. Figure 4 As shown, sending a multi-SIM issue notification to the base station may include:

[0087] In step S401, during the process of establishing an RRC connection with the base station, the multi-SIM problem notification is sent to the base station.

[0088] In one embodiment, the terminal may send a multi-SIM issue notification in the RRC signaling that establishes an RRC connection with the base station.

[0089] In one embodiment, the terminal may carry the multi-SIM issue notification in a designated RRC message sent to the base station to indicate the completion of RRC connection establishment. For example, during reconfiguration, the designated RRC message may be at least one of RRCConnectionReconfigurationComplete signaling and RRCReconfigurationComplete signaling; during reconnection, the designated RRC message may be at least one of RRCConnectionReestablishmentComplete signaling and RRCReestablishmentComplete signaling; during connection restoration, the designated RRC signaling may be at least one of RRCConnectionResumeComplete signaling and RRCResumeComplete signaling; and during initial connection establishment with the base station, the designated RRC signaling may be at least one of RRCConnectionSetupComplete signaling and RRCSetupComplete signaling.

[0090] It should be noted that the above RRC signaling is only an example. In actual applications, it can also be other signaling used to indicate that the connection has been established. This embodiment does not limit it.

[0091] In one example, the terminal carries the multi-SIM problem notification in a specified RRC message, including: adding an information unit for carrying the multi-SIM problem notification to the specified RRC message.

[0092] For example, a terminal can add an information unit, such as MUSIMProblemAvailable, to a specified RRC message, and then carry a multi-SIM problem notification in this added information unit. For example, the multi-SIM problem notification can carry a flag bit to indicate whether the terminal currently has or will have a multi-SIM problem. For example, when the flag bit is 1, it means that the terminal currently has or will have a multi-SIM problem, and when the flag bit is 0, it means that the terminal currently does not have and will not have a multi-SIM problem.

[0093] In one embodiment, the terminal may include the multi-SIM issue notification in the RRC connection establishment request sent to the base station, so as to instruct the base station to determine whether to establish an RRC connection with the terminal based on the multi-SIM issue notification.

[0094] For example, the RRC connection establishment request can be a random access message, such as message 3 in a random access message. Alternatively, the RRC connection establishment request can also be other messages; this embodiment does not limit the specific message.

[0095] In one embodiment, the base station can receive an RRC connection establishment request sent by the terminal, which carries a multi-SIM issue notification. Therefore, the base station can determine whether to establish an RRC connection with the terminal based on the multi-SIM issue notification.

[0096] In one embodiment, after receiving a multi-SIM issue notification, the base station can determine whether the terminal currently has or will experience a multi-SIM issue. Therefore, the base station can determine whether to establish an RRC connection with the terminal based on its own capabilities.

[0097] In one example, the base station can determine whether to establish an RRC connection with the terminal based on its ability to resolve multi-SIM issues. If the base station has the ability to resolve multi-SIM issues, it will accept the request to establish an RRC connection with the terminal; otherwise, if the base station does not have the ability to resolve multi-SIM issues, it will refuse to establish an RRC connection with the terminal, for example, it can reject the terminal's RRC connection establishment request.

[0098] In one example, a base station can determine whether to establish an RRC connection with a terminal based on its own load. For instance, if the base station is under high load and cannot temporarily resolve the multi-SIM issue for the terminal, it can refuse to establish an RRC connection; if the base station is under low load and can resolve the multi-SIM issue for the terminal, it can accept establishing an RRC connection.

[0099] According to the above embodiments, the base station can determine whether to establish an RRC connection with the terminal based on the multi-SIM problem notification reported by the terminal, thereby avoiding the terminal from accessing a base station that cannot resolve the multi-SIM problem and improving the user experience.

[0100] Figure 5 This is a schematic flowchart illustrating an information receiving method according to an embodiment of the present disclosure. The information receiving method shown in this embodiment can be applied to base stations, including but not limited to 4G base stations, 5G base stations, and 6G base stations. The base station can communicate with terminals that function as user equipment, including but not limited to electronic devices such as mobile phones, tablets, wearable devices, sensors, and IoT devices. In one embodiment, the terminal can be any of the terminals to which the information receiving method of the above embodiments applies.

[0101] like Figure 5 As shown, the information receiving method may include the following steps:

[0102] In step S501, in response to receiving a multi-SIM problem notification from the terminal, it is determined that the terminal currently has or will experience a multi-SIM problem.

[0103] In one embodiment, if a terminal determines that a multi-SIM problem exists or is about to occur, it can send a multi-SIM problem notification to the base station. Upon receiving the multi-SIM problem notification from the terminal, the base station can determine that the terminal currently has or is about to experience a multi-SIM problem.

[0104] According to the above embodiments, the base station can know that the terminal currently has or will have a multi-SIM problem. Therefore, the base station can determine whether it needs to obtain the specific multi-SIM problem from the terminal based on its own situation, so as to solve the multi-SIM problem for the terminal in a targeted manner and improve the user experience.

[0105] In one embodiment, the base station may send one or more candidate multi-SIM issues to the terminal to instruct the terminal to send the multi-SIM issue notification to the base station in response to determining that a currently existing or impending multi-SIM issue is a candidate multi-SIM issue.

[0106] In one embodiment, the base station can determine one or more candidate multi-SIM issues based on its own capability information and send the determined candidate multi-SIM issues to the terminal. Thus, the terminal can receive one or more candidate multi-SIM issues sent by the base station, and when the currently existing or impending multi-SIM issue is one of the candidate multi-SIM issues, it sends a multi-SIM issue notification to the base station; when the currently existing or impending multi-SIM issue is not one of the candidate multi-SIM issues, it does not send a multi-SIM issue notification to the base station.

[0107] According to the above embodiments, the base station can pre-designate candidate multi-SIM issues, thereby preventing the terminal from reporting multi-SIM issues only when candidate issues arise, rather than reporting every single one. It is understood that for non-candidate multi-SIM issues, even if the terminal reports a multi-SIM issue to the base station, the base station does not need to be aware of this information temporarily, thus wasting communication resources. Therefore, according to the above embodiments, unnecessary notifications sent by the terminal can be reduced, improving the communication efficiency between the base station and the terminal.

[0108] In one embodiment, the base station may send a multi-SIM problem acquisition request to the terminal and receive multi-SIM problem information returned by the terminal. The multi-SIM problem information includes at least one multi-SIM problem that the terminal currently has or is about to experience.

[0109] For example, the base station can send a multi-SIM problem retrieval request to the terminal via RRC signaling. For instance, the multi-SIM problem retrieval request can be carried in the UEInformationRequest signaling sent to the terminal. Furthermore, the base station can also add new information elements to the UEInformationRequest signaling, such as carrying the multi-SIM problem retrieval request in the MUSIMProblemReq information element.

[0110] In one embodiment, the base station can receive multi-SIM problem information returned by the terminal. For example, the multi-SIM problem information may include a problem identifier corresponding to each of the at least one multi-SIM problems. Thus, the base station can determine each multi-SIM problem that the terminal currently has or will have based on each problem identifier.

[0111] In one embodiment, the multi-SIM problem information includes at least one of the following: at least one multi-SIM problem; at least one cause of the multi-SIM problem; at least one frequency of occurrence of the multi-SIM problem; at least one solution to the multi-SIM problem; configuration information of the terminal related to the multi-SIM function; and the identity information of the terminal.

[0112] In one embodiment, the base station can resolve the at least one multi-SIM problem for the terminal based on the received multi-SIM problem information.

[0113] For example, the base station can determine configuration information for resolving at least one of the multi-SIM issues and send the configuration information to the terminal. The terminal can then receive the configuration information from the base station and configure it to resolve at least one multi-SIM issue.

[0114] It should be noted that when a base station determines that it is resolving the multi-SIM issue for a terminal, it can resolve all multi-SIM issues for the terminal, or it can resolve only one or more of them.

[0115] In one embodiment, when determining a method to resolve the multi-SIM problem for a terminal, the base station can resolve the multi-SIM problem for the terminal based on the multi-SIM problem information sent by the terminal. For example, it can determine whether to resolve the multi-SIM problem for the terminal, or determine which method to use to resolve the multi-SIM problem, based on the cause and frequency of the multi-SIM problem in the terminal.

[0116] In one embodiment, the terminal may send the multi-SIM problem notification to the base station during the process of establishing an RRC connection with the base station.

[0117] In one embodiment, the base station can receive an RRC connection establishment request sent by the terminal, wherein the RRC connection establishment request carries the multi-SIM problem notification. Therefore, the base station can determine whether to establish an RRC connection with the terminal based on the multi-SIM problem notification.

[0118] For example, after receiving a notification of a multi-SIM issue, the base station can determine whether the terminal currently has or will experience a multi-SIM problem. Therefore, the base station can determine whether to establish an RRC connection with the terminal based on its own capabilities. For instance, if the base station has the capability to resolve the multi-SIM problem, it will accept the request to establish an RRC connection with the terminal; or, if the base station does not have the capability to resolve the multi-SIM problem, it will refuse to establish an RRC connection with the terminal, for example, it can reject the terminal's RRC connection establishment request.

[0119] According to the above embodiments, the base station can determine whether to establish an RRC connection with the terminal based on the multi-SIM problem notification reported by the terminal, thereby avoiding the terminal from accessing a base station that cannot resolve the multi-SIM problem and improving the user experience.

[0120] Corresponding to the embodiments of the aforementioned information transmission method, this disclosure also provides embodiments of an information transmission device.

[0121] Figure 6 This is a schematic block diagram illustrating an apparatus for transmitting information according to an embodiment of the present disclosure. The information transmitting apparatus shown in this embodiment can be applied to terminals, including but not limited to mobile phones, tablets, wearable devices, sensors, IoT devices, and other electronic devices. The terminal can communicate with a base station as a user equipment, including but not limited to 4G base stations, 5G base stations, and 6G base stations. In one embodiment, the base station can be the same type of base station to which the information transmitting apparatus described in any subsequent embodiment is applicable.

[0122] like Figure 6 As shown, the information sending device may include:

[0123] The notification sending module 601 is configured to send a multi-SIM problem notification to the base station. The multi-SIM problem notification is used to notify the base station that the terminal currently has or will have a multi-SIM problem.

[0124] In one embodiment, the notification sending module 601 is specifically configured as follows:

[0125] Receive one or more candidate multi-SIM issues sent by the base station;

[0126] In response to determining that a current or impending multi-SIM issue is a candidate multi-SIM issue, a multi-SIM issue notification is sent to the base station.

[0127] In one embodiment, the apparatus may further include:

[0128] The problem sending module 602 is configured to send multi-SIM problem information to the base station in response to a multi-SIM problem acquisition request sent by the base station; wherein the multi-SIM problem information includes at least one multi-SIM problem that the terminal currently has or will have.

[0129] In one embodiment, the multi-SIM issue information is used to request the base station to resolve at least one of the multi-SIM issues for the terminal.

[0130] In one embodiment, the multi-SIM issue information includes an issue identifier corresponding to each of the at least one multi-SIM issues.

[0131] In one embodiment, the multi-card issue information includes at least one of the following:

[0132] At least one of the aforementioned multi-SIM card issues; at least one cause of the aforementioned multi-SIM card issues; at least one frequency of occurrence of the aforementioned multi-SIM card issues; at least one solution to the aforementioned multi-SIM card issues; configuration information of the terminal related to the multi-SIM card function; and the identity information of the terminal.

[0133] In one embodiment, the notification sending module 601 is specifically configured as follows:

[0134] In response to the fact that the terminal and the base station have established an RRC connection, the multi-SIM problem notification is sent to the base station with the established RRC connection.

[0135] In one embodiment, the terminal is configured with at least two SIM cards, and the terminal has established RRC connections with at least two base stations through the at least two SIM cards respectively; the notification sending module 601 is specifically configured to:

[0136] Send the multi-SIM problem notification to at least one of the base stations that have established an RRC connection; or send the multi-SIM problem notification to each of the base stations that have established an RRC connection.

[0137] In one embodiment, the notification sending module 601 is specifically configured to send the multi-SIM problem notification to the base station during the process of establishing an RRC connection with the base station.

[0138] In one embodiment, the notification sending module 601 is specifically configured as follows:

[0139] The multi-SIM issue notification is carried in a designated RRC message sent to the base station to indicate that the RRC connection establishment is complete.

[0140] In one embodiment, the specified RRC message includes at least one of the following:

[0141] RRCConnectionReconfigurationComplete signaling, RRCReconfigurationComplete signaling, RRCConnectionReestablishmentComplete signaling, RRCReestablishmentComplete signaling, RRCConnectionResumeComplete signaling, RRCResumeComplete signaling, RRCConnectionSetupComplete signaling, RRCSetupComplete signaling.

[0142] In one embodiment, carrying the multi-card issue notification in a specified RRC message includes:

[0143] Add an information unit to the specified RRC message to carry the multi-card problem notification.

[0144] In one embodiment, sending the multi-SIM problem notification to the base station during the process of establishing an RRC connection with the base station includes: carrying the multi-SIM problem notification in the RRC connection establishment request sent to the base station, so as to instruct the base station to determine whether to establish an RRC connection with the terminal based on the multi-SIM problem notification.

[0145] Corresponding to the embodiments of the aforementioned information receiving method, this disclosure also provides embodiments of an information receiving device.

[0146] Figure 7 This is a schematic flowchart illustrating an information receiving device according to an embodiment of the present disclosure. The information receiving device shown in this embodiment can be applied to base stations, including but not limited to 4G base stations, 5G base stations, and 6G base stations. The base station can communicate with terminals that are user equipment, including but not limited to electronic devices such as mobile phones, tablets, wearable devices, sensors, and IoT devices. In one embodiment, the terminal can be any of the terminals to which the information receiving device of the above embodiments is applicable.

[0147] like Figure 7 As shown, the information receiving device may include:

[0148] The notification receiving module 701 is configured to determine, in response to receiving a multi-SIM problem notification sent by the terminal, that the terminal currently has or will experience a multi-SIM problem.

[0149] In one embodiment, the apparatus further includes:

[0150] The candidate issue sending module 702 is configured to send one or more candidate multi-SIM issues to the terminal, instructing the terminal to send the multi-SIM issue notification to the base station in response to determining that a currently existing or soon-to-occur multi-SIM issue is the candidate multi-SIM issue.

[0151] In one embodiment, the apparatus further includes:

[0152] The candidate problem determination module 703 is configured to determine one or more candidate multi-SIM problems based on the capability information of the base station.

[0153] In one embodiment, the apparatus further includes:

[0154] Problem acquisition module 704 is configured to send a multi-SIM problem acquisition request to the terminal;

[0155] Problem receiving module 705 is configured to receive multi-SIM problem information returned by the terminal, wherein the multi-SIM problem information includes at least one multi-SIM problem that the terminal currently has or will have.

[0156] In one embodiment, the multi-SIM issue information includes an issue identifier corresponding to each of the at least one multi-SIM issue. The apparatus further includes:

[0157] Problem determination module 706 is configured to determine, based on each problem identifier, the various multi-card problems that currently exist or will occur in the terminal.

[0158] In one embodiment, the multi-SIM problem information includes at least one of the following: at least one multi-SIM problem; at least one cause of the multi-SIM problem; at least one frequency of the multi-SIM problem; at least one solution to the multi-SIM problem; configuration information of the terminal related to the multi-SIM function; and the identity information of the terminal.

[0159] In one embodiment, the problem acquisition module 704 is specifically configured to carry the multi-SIM problem acquisition request in the UEInformationRequest signaling sent to the terminal.

[0160] In one embodiment, carrying the multi-SIM issue acquisition request in the UEInformationRequest signaling sent to the terminal includes:

[0161] An information unit for carrying the multi-card problem acquisition request is added to the UEInformationRequest signaling.

[0162] In one embodiment, the apparatus further includes:

[0163] Problem-solving module 707 is configured to resolve the at least one multi-SIM problem for the terminal based on the multi-SIM problem information.

[0164] In one embodiment, the problem-solving module 707 is specifically configured to: determine configuration information for resolving the at least one multi-card problem; and send the configuration information to the terminal.

[0165] In one embodiment, the apparatus further includes:

[0166] The connection establishment module 708 is configured to receive an RRC connection establishment request sent by the terminal, wherein the RRC connection establishment request carries the multi-SIM problem notification; and based on the multi-SIM problem notification, determine whether to establish an RRC connection with the terminal.

[0167] Regarding the apparatus in the above embodiments, the specific manner in which each module performs its operation has been described in detail in the embodiments of the relevant methods, and will not be elaborated upon here.

[0168] For the device embodiments, since they basically correspond to the method embodiments, the relevant parts can be referred to in the description of the method embodiments. The device embodiments described above are merely illustrative. The modules described as separate components may or may not be physically separate, and the components shown as modules may or may not be physical modules, that is, they may be located in one place or distributed across multiple network modules. Some or all of the modules can be selected to achieve the purpose of this embodiment according to actual needs. Those skilled in the art can understand and implement this without creative effort.

[0169] The following is a general and exemplary description of a specific charging method according to this disclosure, with reference to specific technical details:

[0170] With the development of wireless communication technology, multi-SIM phones are becoming increasingly common in the market. Typical application scenarios for multi-SIM phones include: business users having one personal SIM card and one business SIM card, and using both cards in the same phone; and ordinary users having multiple personal SIM cards, choosing which card to use based on their business needs. These cards may come from the same operator or different operators.

[0171] Currently, the handling of multi-SIM phones is mainly based on the implementations of individual terminal manufacturers, without a unified standard. This leads to many different terminal behaviors and handling methods (e.g., dual SIM single standby, dual SIM dual standby single pass, dual SIM dual standby dual pass, etc.), which may cause the following problems:

[0172] When a multi-card terminal communicates with the first system, it needs to periodically check the second system, including listening to paging, performing measurements, and reading system messages. This may impact the performance of the first system.

[0173] The paging time is calculated based on the UE's identifier, and multi-SIM terminals may cause systemic paging collisions due to having multiple SIM cards.

[0174] When a multi-card terminal receives a paging message on the second system, it needs to decide whether to respond to the paging, which is based on user-configured rules.

[0175] When a multi-SIM terminal decides to respond to a paging message from the second system, it needs to stop the work currently being performed on the first system. If there is no suspension mechanism for the current activity, the UE will automatically disconnect its RRC connection with the first system and leave. Furthermore, after the UE leaves, the first system will continue to page the UE, resulting in a waste of paging resources.

[0176] When the terminal reads the paging or measurement in the second system, it will cause a short interval of about 20ms in the first system. For the first system, this is similar to experiencing shadow fading. However, since this happens once in every paging cycle, it may affect the network's power control and link adaptation algorithm, thus causing a waste of resources in the first system.

[0177] When a terminal decides to switch to a cell in the second system, it needs to read system information in the second system. This causes a long interval of about one second in the first system, which the first system will consider an error. It is currently unclear how the UE and the network will handle this situation.

[0178] When the terminal performs a TAU in the second system, it causes a longer interval of several seconds in the first system. Therefore, the impact on the first system is greater.

[0179] This invention proposes a method for reporting multi-card issues.

[0180] When a multi-SIM terminal experiences problems due to multiple SIM cards, it can report the multi-SIM problem information to the base station.

[0181] Multi-SIM terminals report to base stations with RRC connections.

[0182] If there are multiple base stations with RRC connections, the multi-SIM terminal can choose one base station to report the problem, or it can report the problem to all of them.

[0183] Problems caused by multiple SIM cards can include paging collisions, interruptions of the current communication link, and inability to connect pending services.

[0184] The problems caused by multiple cards can be identified by mapping them one-to-one with integer values, or by using strings.

[0185] When a multi-SIM terminal with a multi-SIM issue establishes an RRC connection with the serving base station (i.e., becomes connected), it can inform the serving base station of its multi-SIM issue through RRC signaling.

[0186] This can be done via RRCConnectionReconfigurationComplete signaling or RRCReconfigurationComplete signaling;

[0187] This can be done via RRCConnectionReestablishmentComplete signaling or RRCReestablishmentComplete signaling;

[0188] This can be done via RRCConnectionResumeComplete signaling or RRCResumeComplete signaling;

[0189] This can be done via RRCConnectionSetupComplete or RRCSetupComplete signaling.

[0190] In one embodiment, notification can be made by adding a new MUSIMProblemAvailable information element to these signaling messages.

[0191] After receiving the RRC signaling, the base station learned that the multi-SIM terminal had a multi-SIM problem.

[0192] If the base station wants to obtain information about the multi-SIM problem of the multi-SIM terminal, it will request information about the multi-SIM problem from the multi-SIM terminal via RRC signaling.

[0193] The request can be made via UEInformationRequest signaling.

[0194] Specifically, a new MUSIMProblemReq information element can be added through the UEInformationRequest signaling to make a request.

[0195] After receiving an RRC signaling message from the base station requesting information about the multi-SIM card issue, a multi-SIM terminal with a multi-SIM card problem will send its own information about the multi-SIM card problem to the base station via the RRC signaling message.

[0196] This can be achieved through UEInformationResponse signaling.

[0197] Specifically, it can be sent by adding a new MUSIMProblemReport information element in the UEInformationResponse signaling.

[0198] When a multi-SIM terminal reports multi-SIM problem information to the base station, it can report the multi-SIM problem that has occurred, the cause of the multi-SIM problem, the frequency of the multi-SIM problem, the configuration information of the multi-SIM terminal, the identity information of the multi-SIM terminal, and recommended solutions.

[0199] After receiving a report of a multi-SIM issue from a multi-SIM terminal, the base station can configure settings to address the reported issue and resolve the multi-SIM problem.

[0200] Embodiments of this disclosure also provide an electronic device, comprising:

[0201] processor;

[0202] Memory used to store processor-executable instructions;

[0203] The processor is configured to implement an information sending method and / or an information receiving method.

[0204] Embodiments of this disclosure also propose a computer-readable storage medium having a computer program stored thereon, which, when executed by a processor, implements the steps in the information sending method and / or information receiving method.

[0205] like Figure 8 As shown, Figure 8 This is a schematic block diagram illustrating an information receiving apparatus 800 according to an embodiment of the present disclosure. The apparatus 800 can be provided as a base station. (Refer to...) Figure 8 The device 800 includes a processing component 822, a wireless transmitting / receiving component 824, an antenna component 826, and a signal processing section specific to the wireless interface. The processing component 822 may further include one or more processors. One of the processors in the processing component 822 may be configured to implement the aforementioned information receiving method.

[0206] Figure 9 This is a schematic block diagram illustrating an apparatus 900 for transmitting information according to embodiments of the present disclosure. For example, apparatus 900 may be a mobile phone, computer, digital broadcasting terminal, messaging device, game console, tablet device, medical device, fitness equipment, personal digital assistant, etc.

[0207] Reference Figure 9 The device 900 may include one or more of the following components: a processing component 902, a memory 904, a power supply component 906, a multimedia component 908, an audio component 910, an input / output (I / O) interface 912, a sensor component 914, and a communication component 916.

[0208] Processing component 902 typically controls the overall operation of device 900, such as operations associated with display, telephone calls, data communication, camera operation, and recording. Processing component 902 may include one or more processors 920 to execute instructions to complete all or part of the steps of the aforementioned information transmission method. Furthermore, processing component 902 may include one or more modules to facilitate interaction between processing component 902 and other components. For example, processing component 902 may include a multimedia module to facilitate interaction between multimedia component 908 and processing component 902.

[0209] Memory 904 is configured to store various types of data to support the operation of device 900. Examples of this data include instructions for any application or method operating on device 900, contact data, phonebook data, messages, pictures, videos, etc. Memory 904 can be implemented by any type of volatile or non-volatile storage device or a combination thereof, such as static random access memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic storage, flash memory, magnetic disk, or optical disk.

[0210] Power supply component 906 provides power to various components of device 900. Power supply component 906 may include a power management system, one or more power sources, and other components associated with generating, managing, and distributing power to device 900.

[0211] Multimedia component 908 includes a screen that provides an output interface between the device 900 and the user. In some embodiments, the screen may include a liquid crystal display (LCD) and a touch panel (TP). If the screen includes a touch panel, the screen may be implemented as a touchscreen to receive input signals from the user. The touch panel includes one or more touch sensors to sense touches, swipes, and gestures on the touch panel. The touch sensors may sense not only the boundaries of the touch or swipe action but also the duration and pressure associated with the touch or swipe operation. In some embodiments, multimedia component 908 includes a front-facing camera and / or a rear-facing camera. When the device 900 is in an operating mode, such as a shooting mode or a video mode, the front-facing camera and / or the rear-facing camera may receive external multimedia data. Each front-facing camera and rear-facing camera may be a fixed optical lens system or have focal length and optical zoom capabilities.

[0212] Audio component 910 is configured to output and / or input audio signals. For example, audio component 910 includes a microphone (MIC) configured to receive external audio signals when device 900 is in an operating mode, such as call mode, recording mode, and voice recognition mode. The received audio signals may be further stored in memory 904 or transmitted via communication component 916. In some embodiments, audio component 910 also includes a speaker for outputting audio signals.

[0213] I / O interface 912 provides an interface between processing component 902 and peripheral interface modules, such as keyboards, click wheels, buttons, etc. These buttons may include, but are not limited to, home buttons, volume buttons, power buttons, and lock buttons.

[0214] Sensor assembly 914 includes one or more sensors for providing status assessments of various aspects of device 900. For example, sensor assembly 914 may detect the on / off state of device 900, the relative positioning of components such as the display and keypad of device 900, changes in position of device 900 or a component of device 900, the presence or absence of user contact with device 900, orientation or acceleration / deceleration of device 900, and temperature changes of device 900. Sensor assembly 914 may include a proximity sensor configured to detect the presence of nearby objects without any physical contact. Sensor assembly 914 may also include a light sensor, such as a CMOS or CCD image sensor, for use in imaging applications. In some embodiments, sensor assembly 914 may also include an accelerometer, gyroscope, magnetometer, pressure sensor, or temperature sensor.

[0215] Communication component 916 is configured to facilitate wired or wireless communication between device 900 and other devices. Device 900 can access wireless networks based on communication standards, such as WiFi, 2G or 3G, 4G LTE, 5G NR, or combinations thereof. In one exemplary embodiment, communication component 916 receives broadcast signals or broadcast-related information from an external broadcast management system via a broadcast channel. In one exemplary embodiment, communication component 916 also includes a near-field communication (NFC) module to facilitate short-range communication. For example, the NFC module may be implemented based on radio frequency identification (RFID) technology, Infrared Data Association (IrDA) technology, ultra-wideband (UWB) technology, Bluetooth (BT) technology, and other technologies.

[0216] In an exemplary embodiment, the device 900 may be implemented by one or more application-specific integrated circuits (ASICs), digital signal processors (DSPs), digital signal processing devices (DSPDs), programmable logic devices (PLDs), field-programmable gate arrays (FPGAs), controllers, microcontrollers, microprocessors, or other electronic components to perform the above-described information transmission method.

[0217] In an exemplary embodiment, a non-transitory computer-readable storage medium including instructions is also provided, such as a memory 904 including instructions, which can be executed by a processor 920 of the device 900 to complete the aforementioned information transmission method. For example, the non-transitory computer-readable storage medium may be a ROM, random access memory (RAM), CD-ROM, magnetic tape, floppy disk, and optical data storage device, etc.

[0218] Other embodiments of this disclosure will readily occur to those skilled in the art upon consideration of the specification and practice of the disclosure herein. This disclosure is intended to cover any variations, uses, or adaptations of this disclosure that follow the general principles of this disclosure and include common knowledge or customary techniques in the art not disclosed herein. The specification and examples are to be considered exemplary only, and the true scope and spirit of this disclosure are indicated by the following claims.

[0219] It should be understood that this disclosure is not limited to the precise structures described above and shown in the accompanying drawings, and various modifications and changes can be made without departing from its scope. The scope of this disclosure is limited only by the appended claims.

[0220] It should be noted that, in this document, relational terms such as "first" and "second" are used only to distinguish one entity or operation from another, and do not necessarily require or imply any such actual relationship or order between these entities or operations. The terms "comprising," "including," or any other variations thereof are intended to cover non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements includes not only those elements but also other elements not expressly listed, or elements inherent to such a process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising one..." does not exclude the presence of other identical elements in the process, method, article, or apparatus that includes said element.

[0221] The methods and apparatus provided in the embodiments of this disclosure have been described in detail above. Specific examples have been used to illustrate the principles and implementation methods of this disclosure. The descriptions of the embodiments above are only for the purpose of helping to understand the methods and core ideas of this disclosure. At the same time, for those skilled in the art, there will be changes in the specific implementation methods and application scope based on the ideas of this disclosure. Therefore, the content of this specification should not be construed as a limitation of this disclosure.

Claims

1. A method for sending information, characterized in that, Applied to a terminal, the method includes: The problem of receiving one or more candidate multi-SIM cards from the base station; In response to determining that a current or impending multi-SIM issue is a candidate multi-SIM issue, a multi-SIM issue notification is sent to the base station. The multi-SIM issue notification is used to inform the base station that a multi-SIM issue currently exists or is about to occur in the terminal. The multi-SIM issue includes communication conflicts occurring in the communication operations corresponding to the multiple SIM cards. In response to a multi-SIM problem acquisition request sent by the base station, multi-SIM problem information is sent to the base station; wherein, the multi-SIM problem information includes at least one multi-SIM problem that the terminal currently has or will have, for requesting the base station to resolve the at least one multi-SIM problem for the terminal; The multi-card issue information includes at least one of the following: The problem identifier corresponding to each multi-card problem in the at least one multi-card problem; At least one of the causes of the aforementioned multi-card problem; At least one of the aforementioned multi-card problems occurs at a certain frequency; At least one solution to the aforementioned multi-card problem; The terminal configuration information related to the multi-SIM function; The identity information of the terminal.

2. The method according to claim 1, characterized in that, Sending the multi-SIM issue notification to the base station includes: In response to the fact that the terminal and the base station have established an RRC connection, the multi-SIM problem notification is sent to the base station with the established RRC connection.

3. The method according to claim 2, characterized in that, The terminal is equipped with at least two SIM cards, and the terminal has established RRC connections with at least two base stations through at least two SIM cards respectively; Sending the multi-SIM issue notification to the base station with the established RRC connection includes: Send the multi-SIM issue notification to at least one of the base stations that have established an RRC connection; Alternatively, the multi-SIM issue notification can be sent to each of the base stations that have established an RRC connection.

4. The method according to claim 1, characterized in that, Sending the multi-SIM issue notification to the base station includes: During the process of establishing an RRC connection with the base station, a multi-SIM issue notification is sent to the base station.

5. The method according to claim 4, characterized in that, The step of sending the multi-SIM issue notification to the base station during the establishment of an RRC connection with the base station includes: The multi-SIM issue notification is carried in a designated RRC message sent to the base station to indicate that the RRC connection establishment is complete.

6. The method according to claim 5, characterized in that, The specified RRC message includes at least one of the following: RRCConnectionReconfigurationComplete signaling, RRCReconfigurationComplete signaling, RRCConnectionReestablishmentComplete signaling, RRCReestablishmentComplete signaling, RRCConnectionResumeComplete signaling, RRCResumeComplete signaling, RRCConnectionSetupComplete signaling, RRCSetupComplete signaling.

7. The method according to claim 5, characterized in that, The multi-card issue notification is carried in the specified RRC message, including: Add an information unit to the specified RRC message to carry the multi-card problem notification.

8. The method according to claim 4, characterized in that, The step of sending the multi-SIM issue notification to the base station during the establishment of an RRC connection with the base station includes: The RRC connection establishment request sent to the base station carries the multi-SIM problem notification to instruct the base station to determine whether to establish an RRC connection with the terminal based on the multi-SIM problem notification.

9. An information receiving method, characterized in that, Applied to a base station, the method includes: Send one or more candidate multi-SIM issues to the terminal to instruct the terminal to send the multi-SIM issue notification to the base station in response to determining that a currently existing or impending multi-SIM issue is a candidate multi-SIM issue; In response to receiving a multi-SIM issue notification from a terminal, it is determined that the terminal currently has or is about to experience a multi-SIM issue; wherein, the multi-SIM issue includes communication conflicts occurring in the communication operations corresponding to the multiple SIM cards; Send a multi-SIM card issue retrieval request to the terminal; The system receives multi-SIM problem information returned by the terminal, wherein the multi-SIM problem information includes at least one multi-SIM problem that the terminal currently has or will have, and is used to request the base station to resolve the at least one multi-SIM problem for the terminal. The multi-card issue information includes at least one of the following: The problem identifier corresponding to each multi-card problem in the at least one multi-card problem; At least one of the causes of the aforementioned multi-card problem; At least one of the aforementioned multi-card problems occurs at a certain frequency; At least one solution to the aforementioned multi-card problem; The terminal configuration information related to the multi-SIM function; The identity information of the terminal.

10. The method according to claim 9, characterized in that, The method further includes: Based on the capability information of the base station, one or more candidate multi-SIM issues are identified.

11. The method according to claim 9, characterized in that, The method further includes: Based on the problem identifiers, the various multi-SIM problems that currently exist or will occur in the terminal are identified.

12. The method according to claim 9, characterized in that, Sending a multi-SIM issue retrieval request to the terminal includes: The multi-SIM issue retrieval request is carried in the UEInformationRequest signaling sent to the terminal.

13. The method according to claim 12, characterized in that, The step of carrying the multi-SIM issue retrieval request in the UEInformationRequest signaling sent to the terminal includes: An information unit for carrying the multi-card problem acquisition request is added to the UEInformationRequest signaling.

14. The method according to claim 9, characterized in that, The method further includes: Based on the multi-SIM issue information, the at least one multi-SIM issue is resolved for the terminal.

15. The method according to claim 14, characterized in that, The step of resolving the at least one multi-SIM card issue for the terminal includes: Determine the configuration information used to resolve the at least one multi-card issue; The configuration information is sent to the terminal.

16. The method according to claim 9, characterized in that, The method further includes: Receive an RRC connection establishment request sent by the terminal, wherein the RRC connection establishment request carries the multi-SIM problem notification; Based on the multi-SIM issue notification, determine whether to establish an RRC connection with the terminal.

17. An information transmitting device, characterized in that, Applied to a terminal, the device includes: The notification sending module is configured to receive one or more candidate multi-SIM issues sent by the base station; in response to determining that a currently existing or impending multi-SIM issue is one of the candidate multi-SIM issues, the module sends a multi-SIM issue notification to the base station, wherein the multi-SIM issue notification is used to notify the base station that the terminal currently has or will experience a multi-SIM issue; wherein the multi-SIM issue includes communication conflicts occurring in the communication operations corresponding to the multiple SIM cards; In response to a multi-SIM problem acquisition request sent by the base station, multi-SIM problem information is sent to the base station; wherein, the multi-SIM problem information includes at least one multi-SIM problem that the terminal currently has or will have, for requesting the base station to resolve the at least one multi-SIM problem for the terminal; The multi-card issue information includes at least one of the following: The problem identifier corresponding to each multi-card problem in the at least one multi-card problem; At least one of the causes of the aforementioned multi-card problem; At least one of the aforementioned multi-card problems occurs at a certain frequency; At least one solution to the aforementioned multi-card problem; The terminal configuration information related to the multi-SIM function; The identity information of the terminal.

18. An information receiving device, characterized in that, Applied to a base station, the device includes: The notification receiving module is configured to send one or more candidate multi-SIM issues to the terminal, instructing the terminal to send a multi-SIM issue notification to the base station in response to determining that a currently existing or impending multi-SIM issue is one of the candidate multi-SIM issues; and in response to receiving the multi-SIM issue notification sent by the terminal, to determine that the terminal currently has or will experience a multi-SIM issue; wherein, the multi-SIM issue includes communication conflicts occurring in the communication operations corresponding to the multiple SIMs; Send a multi-SIM card issue retrieval request to the terminal; The system receives multi-SIM problem information returned by the terminal, wherein the multi-SIM problem information includes at least one multi-SIM problem that the terminal currently has or will have, and is used to request the base station to resolve the at least one multi-SIM problem for the terminal. The multi-card issue information includes at least one of the following: The problem identifier corresponding to each multi-card problem in the at least one multi-card problem; At least one of the causes of the aforementioned multi-card problem; At least one of the aforementioned multi-card problems occurs at a certain frequency; At least one solution to the aforementioned multi-card problem; The terminal configuration information related to the multi-SIM function; The identity information of the terminal.

19. An electronic device, characterized in that, include: processor; Memory used to store processor-executable instructions; The processor is configured to implement the information transmission method and / or information reception method according to any one of claims 1 to 16.

20. A computer-readable storage medium having a computer program stored thereon, characterized in that, When executed by a processor, the program implements the steps of the information sending method and / or information receiving method as described in any one of claims 1 to 16.

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