A proxy witnessing business processing method and device

By obtaining task configuration information through a delegated terminal and creating a target witness task on the server, and sending a prompt message to the delegate, the problem of difficulty in monitoring the witnessing process and fragmented data in the proxy witnessing business is solved, realizing online electronic processing of proxy witnessing business and improving processing efficiency.

CN115629862BActive Publication Date: 2026-11-06CHINA CONSTRUCTION BANK +1
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Patent Information

Application Number
CN202211338740.7
Authority / Receiving Office
CN · China
Patent Type
Patents(China)
Current Assignee / Owner
Filing Date
2022-10-28
Publication Date
2026-11-06
Estimated Expiration
2042-10-28

AI Technical Summary

Technical Problem

In the existing agency witnessing business process, the witnessing process is difficult to monitor, and the witnessing data is scattered, resulting in low processing efficiency and a large amount of manpower and resources wasted.

Method used

The server obtains task configuration information through the entrusted terminal, creates the target witness task, sends task prompt information to the entrusted party, monitors user operations to display business processing results, and realizes online electronic processing.

Benefits of technology

It has improved the processing efficiency of agency witnessing services, realized the electronic processing of agency witnessing services, and reduced the consumption of manpower and material resources.

✦ Generated by Eureka AI based on patent content.

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Patent Text Reader

Abstract

The application provides a proxy witness business processing method and device, and relates to the technical field of task scheduling. The method comprises the following steps: in response to receiving a business initiation instruction input by a first type of user of a target principal party, a principal terminal acquires task configuration information corresponding to the business initiation instruction; the task configuration information comprises target witness item information, a target principal party identifier and a target trustee identifier; the task configuration information is sent to a server, so that the server creates a target witness task and sends task prompt information to a second type of user corresponding to the target trustee; the task prompt information is used to remind the second type of user to respond to the task; if reply prompt information corresponding to the target witness task is received and a witness result query operation of the first type of user on the target witness task is monitored, the business processing result information of the target witness task is displayed. The method can improve the processing efficiency of the proxy witness business.
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Description

Technical Field

[0001] This application relates to the field of task scheduling technology, and in particular to a method and apparatus for processing proxy witness business. Background Technology

[0002] In recent years, agency services in financial business systems have emerged, and some business transactions have gradually adopted the agency method for processing, such as the agency witnessing of cross-regional corporate deposit account opening business.

[0003] Existing agency methods often rely on letters, emails, or on-site verification by account managers to complete the witnessing process. This makes monitoring the process difficult, and witnessing documents are often scattered and hard to archive. Therefore, the agency witnessing process using related technologies requires significant human and material resources, resulting in low efficiency. Summary of the Invention

[0004] To address the existing technical problems, this application provides a method and apparatus for processing proxy witnessing services, which can realize the electronic processing of proxy witnessing services and improve the processing efficiency of proxy witnessing services.

[0005] To achieve the above objectives, the technical solution of this application embodiment is implemented as follows:

[0006] In a first aspect, embodiments of this application provide a proxy witnessing service processing method, applied to a proxy terminal, comprising:

[0007] In response to receiving a business initiation instruction from a first type of user input from the target client, the system obtains task configuration information corresponding to the business initiation instruction; the task configuration information includes target witnessing project information, target client identifier, and target trustee identifier; the target witnessing project information represents pending matters that need to be delegated to the target trustee for processing.

[0008] The task configuration information is sent to the server so that the server creates a target witnessing task and sends task prompt information to the second type of user corresponding to the target trustee; the task prompt information is used to remind the user to respond to the task; the target witnessing task includes the target witnessing project information, the target entrusting party identifier, the target trustee identifier, and the target witnessing task number;

[0009] If a response prompt is received corresponding to the target witnessing task, and a witnessing result query operation by the first type of user for the target witnessing task is detected, then the business processing result information of the target witnessing task is displayed.

[0010] In an optional embodiment, before displaying the business processing result information of the target witnessing task if a reply prompt information corresponding to the target witnessing task is received and a witnessing result query operation of the first type of user on the target witnessing task is detected, the method further includes:

[0011] If a rejection delegation prompt message corresponding to the target witnessing task is received, and a rejection details query operation of the first type of user on the target witnessing task is detected, a first result query instruction is sent to the server so that the server returns the rejection reason information corresponding to the rejection delegation prompt message;

[0012] Based on the received rejection reason information, the first result information of the target witness task is displayed; the first result information includes the rejection reason information.

[0013] In an optional embodiment, the target witnessing task further includes response status information; after sending task prompt information to the second type of user corresponding to the target trustee, and before displaying the business processing result information of the target witnessing task, it further includes:

[0014] If a task adjustment operation by the first type of user for the target witness task is detected, and it is determined that the response status information of the target witness task indicates that the second type of user has not responded, then a task modification instruction information is sent to the server so that the server can modify the target witness task according to the task modification instruction information.

[0015] In an optional embodiment, after sending task prompt information to the second type of user corresponding to the target trustee and before sending task modification instruction information to the server, the method further includes:

[0016] If a witness task query instruction input by the first type of user of the target client is detected, a task query instruction information is sent to the server so that the server returns a witness task list information; the task query instruction information includes the target client's identifier; the witness task list information includes task details information associated with the witness task; the associated witness task is a witness task that matches the target client's identifier; the task details information includes the witness task number and witness project information;

[0017] Upon receiving the witness task list information returned by the server, the server displays the witness task list; the witness task list includes the target witness task number and the target witness project information.

[0018] In an optional embodiment, the task details information further includes the response status information of the target witnessing task and the reply status information corresponding to the target witnessing project information; the reply status information indicates whether the target trustee has uploaded the project witnessing result information corresponding to the target witnessing project information.

[0019] The proxy witnessing service processing method provided in this application embodiment can, in response to receiving a service initiation instruction input by a first type of user from the target principal, obtain task configuration information corresponding to the service initiation instruction through a delegated terminal; the task configuration information includes target witnessing project information, target principal identifier, and target delegate identifier; the target witnessing project information represents pending matters that need to be delegated to the target delegate for processing; the task configuration information is sent to a server so that the server creates a target witnessing task and sends task prompt information to a second type of user corresponding to the target delegate; the task prompt information is used to remind the user to respond to the task; the target witnessing task includes the target witnessing project information, the target principal identifier, the target delegate identifier, and the target witnessing task number; if a reply prompt information corresponding to the target witnessing task is received, and a witnessing result query operation of the first type of user on the target witnessing task is detected, the service processing result information of the target witnessing task is displayed. This method obtains the task configuration information of the target client, enables the server to create a target witnessing task, and if a reply prompt information corresponding to the target witnessing task is received, and the first type of user is detected to perform a witnessing result query operation on the target witnessing task, the business processing result information of the target witnessing task is displayed. This provides a mechanism for online electronic processing of proxy witnessing business, which can realize the electronic processing of proxy witnessing business based on the target witnessing task and improve the processing efficiency of proxy witnessing business.

[0020] Secondly, embodiments of this application also provide a proxy witnessing service processing method, applied to a first entrusted terminal, including:

[0021] The server receives task prompt information; the task prompt information is sent by the server to the second type of user corresponding to the target trustee after the server creates the target witness task; the target witness task is created by the server after the entrusting terminal receives a business initiation instruction input by the first type of user of the target entrusting party, obtains the task configuration information corresponding to the business initiation instruction, and sends the task configuration information to the server; the task configuration information includes target witness project information, target entrusting party identifier, and target trustee identifier; the target witness project information represents the pending matters that need to be entrusted to the target trustee for processing; the target witness task includes the target witness project information, the target entrusting party identifier, the target trustee identifier, and the target witness task number;

[0022] Based on the task prompt information, a task processing reminder information corresponding to the target witnessing task is displayed; the task processing reminder information is used to remind the second type of user to respond to the task.

[0023] In response to receiving the pending review notification information sent by the server, and detecting the confirmation and review operation of the second type of user on the pending review result information corresponding to the target witnessing task, the server sends the result confirmation instruction corresponding to the pending review result information to the server, so that the server obtains the business processing result information of the target witnessing task based on the pending review result information, and sends the reply notification information corresponding to the target witnessing task to the first type of user of the target entrusting party; the pending review result information is uploaded by the third type of user corresponding to the target entrusted party.

[0024] In an optional embodiment, after displaying task processing reminder information corresponding to the target witnessing task based on the task prompt information, and before sending the result confirmation instruction corresponding to the pending review result information to the server, the method further includes:

[0025] If a task acceptance operation for the target witness task is received from the second type of user input, a first response instruction corresponding to the task acceptance operation is sent to the server;

[0026] If a task rejection operation for the target witnessing task is received from the second type of user, then based on the reason information for the rejection of the target witnessing task by the second type of user, a second response instruction corresponding to the task rejection operation is sent to the server, so that the server associates and stores the rejection reason information with the target witnessing task, and sends a rejection delegation prompt information corresponding to the target witnessing task to the first type of user of the target entrusting party; the second response instruction includes the rejection reason information.

[0027] In an optional embodiment, the target witness task further includes response status information; the response status information includes a pending response status, a first response status, and a second response status; the pending response status indicates that the second type of user has not performed a response process; the first response status indicates that the second type of user has accepted the target witness task; and the second response status indicates that the second type of user has rejected the target witness task.

[0028] In an optional embodiment, after displaying task processing reminder information corresponding to the target witnessing task based on the task prompt information, and before sending the result confirmation instruction corresponding to the pending review result information to the server, the method further includes:

[0029] If a task assignment operation corresponding to the target witness project information of the target witness task is received from the input of the second type of user, then the witness implementation user corresponding to the target witness project information of the target witness task is obtained; the witness implementation user is at least one of the third type of users;

[0030] The witness implementation user is sent to the server, so that the server associates and stores the witness implementation user with the target witness task, and sends a witness implementation reminder message to the witness implementation user; the witness implementation reminder message is used to remind the witness implementation user to perform on-site witnessing for the corresponding target witness project information, and to upload witness result information for the corresponding target witness project information through the second entrusted terminal; the witness result information is used to form the pending processing result information corresponding to the target witness task.

[0031] The proxy witnessing service processing method provided in this application embodiment is applied to a first entrusted terminal, which can receive task prompt information sent by a server. The task prompt information is sent by the server to the second type of user corresponding to the target entrusted party after the server creates a target witnessing task. The target witnessing task is created by the server after the entrusted terminal receives a service initiation instruction input by the first type of user of the target entrusting party, obtains task configuration information corresponding to the service initiation instruction, and sends the task configuration information to the server. The task configuration information includes target witnessing project information, target entrusting party identifier, and target entrusted party identifier. The target witnessing project information represents pending matters that need to be entrusted to the target entrusted party for processing. The target witnessing task includes the target witnessing project information and the target entrusting party identifier. The method includes: the target entrusted party identifier and the target witnessing task number; displaying task processing reminder information corresponding to the target witnessing task based on the task prompt information; the task processing reminder information is used to remind the second type of user to respond to the task; in response to receiving the pending review prompt information sent by the server, and detecting the confirmation and review operation of the second type of user on the pending review result information corresponding to the target witnessing task, sending the result confirmation instruction corresponding to the pending review result information to the server, so that the server obtains the business processing result information of the target witnessing task based on the pending review result information, and sends the reply prompt information corresponding to the target witnessing task to the first type of user of the target entrusting party; the pending review result information is uploaded by the third type of user corresponding to the target entrusted party. This method provides a mechanism for online electronic processing of agency witnessing business, which can realize the electronic processing of agency witnessing business based on the target witnessing task, and can improve the processing efficiency of agency witnessing business.

[0032] Thirdly, embodiments of this application also provide a proxy witnessing service processing method, applied to a second entrusted terminal, including:

[0033] Receive witness implementation reminder information sent by the server;

[0034] The witnessing implementation reminder information is displayed; the witnessing implementation reminder information is used to remind the witnessing implementation user to perform on-site witnessing for the corresponding target witnessing project information; the witnessing implementation user is determined by the second type of user corresponding to the target entrusted party through the first entrusted terminal inputting the item allocation operation corresponding to the target witnessing project information of the target witnessing task, and sent to the server; the witnessing implementation user is the third type of user corresponding to the target entrusted party;

[0035] In response to receiving the witness upload operation from the witness implementation user for the corresponding target witness project information, the witness result information for the corresponding target witness project information is sent to the server; the witness result information is used by the server to generate pending processing result information corresponding to the target witness task.

[0036] The method of this embodiment involves receiving witness implementation reminder information sent by a server through a second entrusted terminal, and then displaying the witness implementation reminder information. The witness implementation reminder information is used to remind the witness implementation user to conduct on-site witnessing for the corresponding target witnessing project information. The witness implementation user is determined by a second type of user corresponding to the target entrusted party through a first entrusted terminal inputting a task allocation operation corresponding to the target witnessing project information of the target witnessing task, and then sending it to the server. The witness implementation user is also a third type of user corresponding to the target entrusted party. In response to receiving the witness upload operation from the witness implementation user for the corresponding target witnessing project information, the witness result information for the corresponding target witnessing project information is sent to the server. The witness result information is used by the server to generate pending processing result information corresponding to the target witnessing task. This method provides a mechanism for online electronic processing of proxy witnessing services, enabling electronic processing of proxy witnessing services based on target witnessing tasks, and improving the processing efficiency of proxy witnessing services.

[0037] Fourthly, embodiments of this application also provide a proxy witness service processing method, applied to a server, including:

[0038] Receive task configuration information sent by the entrusting terminal; the task configuration information includes target witness project information, target entrusting party identifier, and target trustee identifier;

[0039] Based on the task configuration information, a target witnessing task is created; the target witnessing task includes the target witnessing project information, the target client identifier, the target trustee identifier, and the target witnessing task number;

[0040] A task prompt message corresponding to the target witnessing task is sent to the second type of user corresponding to the target entrusted party; the task prompt message is used to remind the user to respond to the task; the second type of user is logged into the first entrusted terminal;

[0041] In response to receiving pending processing result information uploaded by a third type of user corresponding to the target trustee, a pending review prompt message is sent to the second type of user; the pending review prompt message is used to prompt the second type of user to perform a review operation on the pending processing result information corresponding to the target witnessing task.

[0042] In response to receiving a result confirmation instruction corresponding to the pending processing result information input by the second type of user through the first entrusted terminal, the pending processing result information is used as business processing result information, the business processing result information is associated with and stored with the target witnessing task, and a reply prompt information corresponding to the target witnessing task is sent to the first type of user of the target entrusting party.

[0043] In response to receiving a processing result query instruction, the system sends the business processing result information of the target witnessing task to the entrusted terminal, so that the entrusted terminal displays the business processing result information of the target witnessing task; the processing result query instruction is sent by the entrusted terminal when it receives the reply prompt information corresponding to the target witnessing task and detects the first type of user's witnessing result query operation on the target witnessing task.

[0044] The method of this embodiment, applied to a server, provides a mechanism for online electronic processing of proxy witnessing services. It can realize the electronic processing of proxy witnessing services based on target witnessing tasks, thereby improving the processing efficiency of proxy witnessing services.

[0045] Fifthly, embodiments of this application also provide a method for processing proxy witnessing services, including:

[0046] In response to receiving a business initiation instruction from a first type of user input from the target client, the system obtains task configuration information corresponding to the business initiation instruction; the task configuration information includes target witnessing project information, target client identifier, and target trustee identifier; the target witnessing project information represents pending matters that need to be delegated to the target trustee for processing.

[0047] A target witnessing task is created based on the task configuration information, and a task prompt message is generated; the task prompt message is used to remind the user to respond to the task; the target witnessing task includes the target witnessing project information, the target client identifier, the target trustee identifier, and the target witnessing task number;

[0048] Based on the task prompt information, task processing reminder information corresponding to the target witnessing task is displayed; the task processing reminder information is used to remind the second type of user corresponding to the target trustee to respond to the task, so as to determine the witnessing implementation user;

[0049] Display witness implementation reminder information; the witness implementation reminder information is used to remind the witness implementation user to perform on-site witnessing for the corresponding target witness project information; the witness implementation user is determined by the second type of user corresponding to the target trustee after receiving the task processing reminder information, by inputting the item allocation operation corresponding to the target witness project information of the target witness task, and then sending it to the server; the witness implementation user is the third type of user corresponding to the target trustee;

[0050] In response to receiving a witness upload operation from the witness implementation user for the corresponding target witness project information, witness result information for the corresponding target witness project information is obtained; the witness result information is used to generate pending processing result information corresponding to the target witness task.

[0051] Based on the pending processing result information, a corresponding pending prompt information is generated; the pending prompt information is used to prompt the second type of user to perform a review operation on the pending processing result information corresponding to the target witnessing task;

[0052] In response to detecting that the second type of user has performed a confirmation and review operation on the pending processing result information corresponding to the pending review prompt information, a result confirmation instruction corresponding to the pending processing result information is generated;

[0053] In response to detecting a result confirmation instruction corresponding to the pending processing result information, the pending processing result information is used as business processing result information, the business processing result information is associated with and stored with the target witnessing task, and a reply prompt information corresponding to the business processing result information of the target witnessing task is displayed;

[0054] If a user of the first type is detected to perform a witness result query operation on the target witness task, the business processing result information of the target witness task will be displayed.

[0055] The method of this embodiment provides a mechanism for online electronic processing of proxy witnessing services, which can realize the electronic processing of proxy witnessing services based on target witnessing tasks and improve the processing efficiency of proxy witnessing services.

[0056] Sixthly, embodiments of this application also provide a proxy witnessing service processing device, applied to a proxy terminal, comprising:

[0057] The configuration information acquisition unit is used to, in response to receiving a business initiation instruction from a first type of user input from a target client, acquire task configuration information corresponding to the business initiation instruction; the task configuration information includes target witnessing project information, target client identifier, and target trustee identifier; the target witnessing project information represents pending matters that need to be entrusted to the target trustee for processing.

[0058] The configuration information transmission unit is used to send the task configuration information to the server, so that the server creates the target witnessing task and sends task prompt information to the second type of user corresponding to the target trustee; the task prompt information is used to remind the user to respond to the task; the target witnessing task includes the target witnessing project information, the target entrusting party identifier, the target trustee identifier, and the target witnessing task number;

[0059] The witness result query unit is used to display the business processing result information of the target witness task if it receives the reply prompt information corresponding to the target witness task and detects the first type of user's witness result query operation on the target witness task.

[0060] In an optional embodiment, the device further includes:

[0061] The first result query unit is used to send a first result query instruction to the server if it receives a rejection delegation prompt message corresponding to the target witness task and detects a rejection details query operation of the first type of user on the target witness task, so that the server returns the rejection reason information corresponding to the rejection delegation prompt message;

[0062] The first result display unit is configured to display the first result information of the target witness task based on the received rejection reason information; the first result information includes the rejection reason information.

[0063] In an optional embodiment, the target witness task further includes response status information; the device further includes:

[0064] The task modification instruction unit is used to send task modification instruction information to the server if it detects that the first type of user has performed a task adjustment operation on the target witness task, and determines that the response status information of the target witness task indicates that the second type of user has not performed a response process, so that the server can modify the target witness task according to the task modification instruction information.

[0065] In an optional embodiment, the device further includes:

[0066] The task query transmission unit is used to send task query instruction information to the server if it detects a witness task query instruction input by the first type of user of the target client, so that the server returns witness task list information; the task query instruction information includes the target client's identifier; the witness task list information includes task details information associated with the witness task; the associated witness task is a witness task that matches the target client's identifier; the task details information includes the witness task number and witness project information;

[0067] The task query and display unit is used to respond to the witness task list information returned by the server and display the witness task list; the witness task list includes the target witness task number and the target witness project information.

[0068] In an optional embodiment, the task details information further includes the response status information of the target witnessing task and the reply status information corresponding to the target witnessing project information; the reply status information indicates whether the target trustee has uploaded the project witnessing result information corresponding to the target witnessing project information.

[0069] Seventhly, embodiments of this application also provide a proxy witnessing service processing device, applied to a first entrusted terminal, comprising:

[0070] The first information receiving unit is used to receive task prompt information sent by the server. The task prompt information is sent by the server to the second type of user corresponding to the target trustee after the server creates the target witnessing task. The target witnessing task is created by the server after the entrusting terminal receives a business initiation instruction input by the first type of user of the target entrusting party, obtains task configuration information corresponding to the business initiation instruction, and sends the task configuration information to the server. The task configuration information includes target witnessing project information, target entrusting party identifier, and target trustee identifier. The target witnessing project information represents pending matters that need to be entrusted to the target trustee for processing. The target witnessing task includes the target witnessing project information, the target entrusting party identifier, the target trustee identifier, and the target witnessing task number.

[0071] The processing reminder display unit is used to display task processing reminder information corresponding to the target witnessing task based on the task prompt information; the task processing reminder information is used to remind the second type of user to respond to the task;

[0072] The result information review unit is used to respond to receiving the pending review prompt information sent by the server and to detect the confirmation and review operation of the second type of user on the pending processing result information corresponding to the target witnessing task. The unit sends the result confirmation instruction corresponding to the pending processing result information to the server, so that the server obtains the business processing result information of the target witnessing task based on the pending processing result information, and sends the reply prompt information corresponding to the target witnessing task to the first type of user of the target entrusting party. The pending processing result information is uploaded by the third type of user corresponding to the target entrusted party.

[0073] In an optional embodiment, the device further includes:

[0074] The first instruction operation unit is configured to send a first response instruction corresponding to the task acceptance operation to the server if it receives a task acceptance operation for the target witness task input by the second type of user.

[0075] The second instruction operation unit is configured to, if it receives a task rejection operation input by the second type of user for the target witnessing task, send a second response instruction corresponding to the task rejection operation to the server based on the rejection reason information of the second type of user for the target witnessing task, so that the server associates and stores the rejection reason information with the target witnessing task, and sends a rejection delegation prompt information corresponding to the target witnessing task to the first type of user of the target entrusting party; the second response instruction includes the rejection reason information.

[0076] In an optional embodiment, the target witness task further includes response status information; the response status information includes a pending response status, a first response status, and a second response status; the pending response status indicates that the second type of user has not performed a response process; the first response status indicates that the second type of user has accepted the target witness task; and the second response status indicates that the second type of user has rejected the target witness task.

[0077] Eighthly, embodiments of this application also provide a proxy witnessing service processing device, applied to a second entrusted terminal, comprising:

[0078] The second information receiving unit is used to receive witness implementation reminder information sent by the server;

[0079] An implementation reminder display unit is used to display the witness implementation reminder information; the witness implementation reminder information is used to remind the witness implementation user to perform on-site witnessing for the corresponding target witnessing project information; the witness implementation user is determined by the second type of user corresponding to the target entrusted party through the first entrusted terminal inputting the item allocation operation corresponding to the target witnessing project information of the target witnessing task, and sent to the server; the witness implementation user is the third type of user corresponding to the target entrusted party;

[0080] The witness result uploading unit is used to respond to receiving a witness upload operation from the witness implementation user for the corresponding target witness project information, and to send the witness result information for the corresponding target witness project information to the server; the witness result information is used by the server to generate pending processing result information corresponding to the target witness task.

[0081] Ninthly, embodiments of this application also provide a proxy witnessing service processing apparatus, applied to a server, comprising:

[0082] The third information receiving unit is used to receive task configuration information sent by the entrusting terminal; the task configuration information includes target witnessing project information, target entrusting party identifier and target trustee identifier;

[0083] The task creation unit is used to create a target witnessing task based on the task configuration information; the target witnessing task includes the target witnessing project information, the target client identifier, the target trustee identifier, and the target witnessing task number;

[0084] The task prompt transmission unit is used to send task prompt information corresponding to the target witnessing task to the second type of user corresponding to the target entrusted party; the task prompt information is used to remind the user to respond to the task; the second type of user is logged into the first entrusted terminal;

[0085] The review prompt transmission unit is used to respond to receiving the pending processing result information uploaded by the third type of user corresponding to the target entrusted party, and send the pending review prompt information to the second type of user; the pending review prompt information is used to prompt the second type of user to perform a review operation on the pending processing result information corresponding to the target witnessing task.

[0086] The result information locking unit is used to respond to receiving a result confirmation instruction corresponding to the pending processing result information input by the second type of user through the first entrusted terminal, to treat the pending processing result information as business processing result information, and to associate and store the business processing result information with the target witness task.

[0087] The reply prompt transmission unit is used to send reply prompt information corresponding to the target witnessing task to the first type of users of the target client;

[0088] The witnessing result feedback unit is used to respond to receiving a processing result query instruction by sending the business processing result information of the target witnessing task to the entrusting terminal, so that the entrusting terminal displays the business processing result information of the target witnessing task; the processing result query instruction is sent by the entrusting terminal when it receives the reply prompt information corresponding to the target witnessing task and detects the first type of user's witnessing result query operation on the target witnessing task.

[0089] In a tenth aspect, embodiments of this application also provide a proxy witnessing business processing apparatus, comprising:

[0090] The task information acquisition unit is used to respond to receiving a business initiation instruction from a first type of user input from a target client, and to acquire task configuration information corresponding to the business initiation instruction; the task configuration information includes target witnessing project information, target client identifier, and target trustee identifier; the target witnessing project information represents pending matters that need to be entrusted to the target trustee for processing.

[0091] The task generation unit is used to create a target witnessing task based on the task configuration information and generate task prompt information; the task prompt information is used to remind the user to respond to the task; the target witnessing task includes the target witnessing project information, the target client identifier, the target trustee identifier, and the target witnessing task number;

[0092] The first display unit displays task processing reminder information corresponding to the target witnessing task based on the task prompt information; the task processing reminder information is used to remind the second type of user corresponding to the target trustee to respond to the task, so as to determine the witnessing implementation user;

[0093] The second display unit is used to display witnessing implementation reminder information; the witnessing implementation reminder information is used to remind the witnessing implementation user to perform on-site witnessing for the corresponding target witnessing project information; the witnessing implementation user is determined by the second type of user corresponding to the target trustee after receiving the task processing reminder information, by inputting the item allocation operation corresponding to the target witnessing project information of the target witnessing task, and then sending it to the server; the witnessing implementation user is the third type of user corresponding to the target trustee.

[0094] The first result processing unit is configured to, in response to receiving a witness upload operation from the witness implementation user for the corresponding target witness project information, obtain witness result information for the corresponding target witness project information; the witness result information is used to generate pending processing result information corresponding to the target witness task;

[0095] The second result processing unit is used to generate corresponding pending review prompt information based on the pending review result information; the pending review prompt information is used to prompt the second type of user to perform a review operation on the pending review result information corresponding to the target witnessing task;

[0096] A confirmation instruction generation unit is used to generate a result confirmation instruction corresponding to the pending processing result information in response to the detection of a confirmation and review operation by the second type of user on the pending processing result information corresponding to the pending review prompt information;

[0097] The result confirmation response unit is used to respond to the detection of a result confirmation instruction corresponding to the pending processing result information, to treat the pending processing result information as business processing result information, to associate and store the business processing result information with the target witnessing task, and to display a reply prompt information corresponding to the business processing result information of the target witnessing task.

[0098] The proxy result providing unit is used to display the business processing result information of the target witness task if it detects that the first type of user has performed a witness result query operation on the target witness task.

[0099] Eleventhly, embodiments of this application also provide a computer-readable storage medium storing a computer program, which, when executed by a processor, implements the proxy witnessing business processing method in the first, second, third, fourth, or fifth aspects.

[0100] In a twelfth aspect, embodiments of this application also provide an electronic device, including a memory and a processor, wherein the memory stores a computer program that can run on the processor, and when the computer program is executed by the processor, the processor causes the processor to implement the proxy witness business processing method in the first, second, third, fourth, or fifth aspects.

[0101] In a thirteenth aspect, an embodiment of this application provides a computer program product comprising computer instructions stored in a computer-readable storage medium; when a processor of a computer device reads the computer instructions from the computer-readable storage medium, the processor executes the computer instructions, causing the computer device to perform the steps of any of the proxy witness business processing methods described in the first, second, third, fourth, or fifth aspects.

[0102] The technical effects of any of the implementation methods in aspects six through thirteen can be found in the technical effects of the implementation methods in aspects one, two, three, four, or five, and will not be repeated here. Attached Figure Description

[0103] To more clearly illustrate the technical solutions in the embodiments of this application, the accompanying drawings used in the description of the embodiments will be briefly introduced below. Obviously, the accompanying drawings described below are only some embodiments of this application. For those skilled in the art, other drawings can be obtained based on these drawings without creative effort.

[0104] Figure 1 A flowchart illustrating a proxy witnessing service processing method applied to a delegated terminal, provided as an embodiment of this application;

[0105] Figure 2 A flowchart illustrating the query rejection reason for a proxy witnessing service processing method applied to a delegated terminal, provided in an embodiment of this application;

[0106] Figure 3 A flowchart illustrating another proxy witnessing service processing method applied to a delegated terminal, provided as an embodiment of this application;

[0107] Figure 4 A flowchart illustrating a task list query method for a proxy witnessing service processing method applied to a delegated terminal, provided in an embodiment of this application;

[0108] Figure 5 A flowchart illustrating a proxy witnessing service processing method applied to a first entrusted terminal, provided as an embodiment of this application;

[0109] Figure 6 A flowchart illustrating the task response process of a proxy witnessing service processing method applied to a first entrusted terminal, provided in an embodiment of this application;

[0110] Figure 7 A flowchart illustrating the task allocation process of a proxy witnessing service processing method applied to a first entrusted terminal, provided in an embodiment of this application;

[0111] Figure 8 A flowchart illustrating a proxy witnessing service processing method applied to a second entrusted terminal, provided as an embodiment of this application;

[0112] Figure 9 A flowchart illustrating a proxy witness service processing method applied to a server, provided as an embodiment of this application;

[0113] Figure 10 A flowchart illustrating another proxy witnessing business processing method provided in this application embodiment;

[0114] Figure 11 One of the structural schematic diagrams of a proxy witnessing service processing device applied to a delegated terminal provided in this application embodiment;

[0115] Figure 12 A second schematic diagram of a proxy witnessing service processing device applied to a delegated terminal, provided as an embodiment of this application;

[0116] Figure 13 A third schematic diagram of a proxy witnessing service processing device applied to a delegated terminal, provided as an embodiment of this application;

[0117] Figure 14 A fourth schematic diagram of a proxy witnessing service processing device applied to a delegated terminal, provided as an embodiment of this application;

[0118] Figure 15 One of the structural schematic diagrams of a proxy witnessing service processing device applied to a first entrusted terminal provided in an embodiment of this application;

[0119] Figure 16 A second schematic diagram of a proxy witnessing service processing device applied to a first entrusted terminal, provided as an embodiment of this application;

[0120] Figure 17 A schematic diagram of the structure of a proxy witnessing service processing device applied to a second entrusted terminal provided in an embodiment of this application;

[0121] Figure 18 A schematic diagram of a proxy witness service processing device applied to a server is provided in an embodiment of this application;

[0122] Figure 19 A schematic diagram of another proxy witnessing business processing device provided in the embodiments of this application;

[0123] Figure 20 This is a schematic diagram of the structure of an electronic device provided in an embodiment of this application. Detailed Implementation

[0124] To make the objectives, technical solutions, and advantages of this application clearer, the application will be further described in detail below with reference to the accompanying drawings. Obviously, the described embodiments are only some embodiments of this application, and not all embodiments. Based on the embodiments in this application, all other embodiments obtained by those skilled in the art without creative effort are within the scope of protection of this application.

[0125] To save manpower and resources and improve the efficiency of proxy witnessing services, this application provides a method and apparatus for processing proxy witnessing services. To better understand the technical solution provided in this application, the basic principles of the solution are briefly explained below.

[0126] It should be noted that the terms "first," "second," etc., used in the specification, claims, and accompanying drawings of this application are used to distinguish similar objects and are not necessarily used to describe a specific order or sequence. It should be understood that such data can be interchanged where appropriate so that the embodiments of this application described herein can be implemented in orders other than those illustrated or described herein. The embodiments described in the following exemplary embodiments do not represent all embodiments consistent with this application. Rather, they are merely examples of apparatuses and methods consistent with some aspects of this application as detailed in the appended claims.

[0127] The technical solutions provided by the embodiments of this application are described below with reference to the accompanying drawings.

[0128] In recent years, agency services in financial business systems have emerged, and some business transactions have gradually adopted the agency method for processing, such as the agency witnessing of cross-regional corporate deposit account opening business.

[0129] Existing agency methods often rely on letters, emails, or on-site verification by account managers to complete the witnessing process. This makes monitoring the process difficult, and witnessing documents are often scattered and hard to archive. Therefore, the agency witnessing process using related technologies requires significant human and material resources, resulting in low efficiency.

[0130] In view of this, embodiments of this application provide a method and apparatus for processing proxy witnessing services. The method involves a delegated terminal responding to a business initiation instruction input by a first type of user from the target delegate, and obtaining task configuration information corresponding to the business initiation instruction. The task configuration information includes target witnessing project information, a target delegate identifier, and a target delegate identifier. The target witnessing project information represents pending matters that need to be delegated to the target delegate. The task configuration information is sent to a server, causing the server to create a target witnessing task and send task prompt information to a second type of user corresponding to the target delegate. The task prompt information serves as a reminder to respond to the task. The target witnessing task includes target witnessing project information, a target delegate identifier, a target delegate identifier, and a target witnessing task number. If a response prompt information corresponding to the target witnessing task is received, and a witnessing result query operation by a first type of user on the target witnessing task is detected, the business processing result information of the target witnessing task is displayed. This method obtains the task configuration information of the target client, enables the server to create a target witnessing task, and if the server receives the corresponding reply prompt information for the target witnessing task and detects the first type of user's query operation on the witnessing result of the target witnessing task, it displays the business processing result information of the target witnessing task. This provides a mechanism for online electronic processing of proxy witnessing business, which can realize the electronic processing of proxy witnessing business based on the target witnessing task and improve the processing efficiency of proxy witnessing business.

[0131] The preferred embodiments of this application are described below with reference to the accompanying drawings. It should be understood that the preferred embodiments described herein are for illustration and explanation only and are not intended to limit this application. Furthermore, the embodiments and features described in the embodiments of this application can be combined with each other without conflict.

[0132] The following provides a further explanation of the proxy witnessing service processing method provided in the embodiments of this application. This application provides a proxy witnessing service processing method, such as... Figure 1 As shown, when applied to a delegated terminal, the procedure includes the following steps:

[0133] S101, in response to receiving the first type of user input from the target client, obtain the task configuration information corresponding to the service initiation instruction.

[0134] The task configuration information includes target witnessing project information, target client identifier, and target agent identifier; the target witnessing project information represents the pending matters that need to be entrusted to the target agent for processing.

[0135] In the following embodiments of this application, it is assumed that the target principal is the principal Ba_C_01 and the target trustee is the trustee Ba_A_01; the entrusting terminal is terminal device 100, the server is server 200, the first trustee terminal is terminal device 300, and the second trustee terminal is terminal device 400, wherein server 200 can communicate with terminal device 100, terminal device 300, and terminal device 400; the first type of user is user User_1, whose identity conforms to a preset first identity range, wherein any target principal whose identity conforms to the first identity range can initiate the agency witnessing business, for example, the first identity range can include tellers, product sales managers, senior tellers, and account managers; the second type of user is user User_2, whose identity conforms to a preset second identity range, wherein any target trustee whose identity conforms to the second identity range can perform witnessing task response, witnessing task allocation, and witnessing result review for the agency witnessing business, for example, the second identity range can include operations supervisors and branch managers.

[0136] For example, in response to receiving a service initiation instruction Instr_01 input by user_1 corresponding to the entrustment line Ba_C_01, terminal device 100 obtains the task configuration information Job_Basic_Info_01 corresponding to the service initiation instruction Instr_01. The task configuration information Job_Basic_Info_01 includes Witness_Subject_Target, Client_Target_ID, and Trustee_Target_ID. The Witness_Subject_Target represents the pending item that needs to be entrusted to trustee Ba_C_01 for processing. The number of pending item items can be one or more; for example, a pending item item can include pending item item_i and pending item item_j.

[0137] In practice, the first type of user of the target client, such as tellers, product sales managers, senior tellers, and account managers, can initiate agency witnessing services. This first type of user can select the content to be witnessed as the target witnessing project information and upload corresponding attachments. If the first type of user knows the target agent's agency information, they can directly enter the target agent's identifier; if they do not know the target agent's agency information, they can search for the agency identifier using pre-set query options. For example, they can select the target agent's identifier based on the administrative region of registration or business location.

[0138] S102, the task configuration information is sent to the server so that the server can create the target witness task and send task prompt information to the second type of user corresponding to the target trustee.

[0139] The task prompt information is used to remind you to respond to the task; the target witnessing task includes the target witnessing project information, the target client identifier, the target trustee identifier, and the target witnessing task number.

[0140] For example, terminal device 100 sends task configuration information Job_Basic_Info_01 to server 200, so that server 200 creates a target witness task Job_Target and sends task prompt information Job_Promp_Info to user_2 corresponding to trustee Ba_A_01. The task prompt information Job_Promp_Info is used to remind users to respond to the task; the target witness task Job_Target includes target witness project information Witness_Subject_Target, target client identifier Client_Target_ID, target trustee identifier Trustee_Target_ID, and target witness task number Job_Target_ID.

[0141] S103, if a reply prompt message corresponding to the target witnessing task is received, and a first type of user's query operation on the witnessing result of the target witnessing task is detected, then the business processing result information of the target witnessing task is displayed.

[0142] In some embodiments, if a response prompt message corresponding to the target witnessing task is received, and a first type of user's query operation on the witnessing result of the target witnessing task is detected, the entrusting terminal can request and display the business processing result information of the target witnessing task from the server. In other embodiments, the response prompt message may contain the business processing result information of the target witnessing task; if a response prompt message corresponding to the target witnessing task is received, and a first type of user's query operation on the witnessing result of the target witnessing task is detected, the business processing result information of the target witnessing task contained in the response prompt message is displayed.

[0143] For example, if the terminal device 100 receives the response prompt information Result_Over_Promp_Info corresponding to the target witness task Job_Target, and detects that user User_1 performs a witness result query operation on the target witness task Job_Target, then it displays the business processing result information Job_W_R_Over of the target witness task Job_Target.

[0144] In an optional embodiment, in step S103, if a response prompt message corresponding to the target witnessing task is received, and a witnessing result query operation by a first type of user on the target witnessing task is detected, then before displaying the business processing result information of the target witnessing task, such as Figure 2 As shown, it also includes:

[0145] S201, if a rejection delegation prompt message corresponding to the target witness task is received, and a rejection details query operation of the first type of user on the target witness task is detected, a first result query instruction is sent to the server so that the server returns the rejection reason information corresponding to the rejection delegation prompt message.

[0146] For example, if the terminal device 100 receives the Refuse_Promp_Info message corresponding to the target witness task Job_Target and detects that user_1 performs a query operation on the rejection details of the target witness task Job_Target, it sends a first result query instruction to the server 200 so that the server returns the rejection reason information Refuse_Reason_01 corresponding to the Refuse_Promp_Info message.

[0147] S202, based on the received rejection reason information, display the first result information of the target witness task; the first result information includes the rejection reason information.

[0148] For example, the terminal device 100 displays the first result information T1_Reback_Info of the target witness task Job_Target based on the received rejection reason information Refuse_Reason_01; the first result information T1_Reback_Info includes the rejection reason information Refuse_Reason_01.

[0149] In some embodiments, the proxy witnessing business processing method, such as Figure 3 As shown, it includes the following steps:

[0150] S301, in response to receiving a service initiation instruction from the first type of user input from the target client, obtains the task configuration information corresponding to the service initiation instruction.

[0151] The task configuration information includes target witnessing project information, target client identifier, and target agent identifier; the target witnessing project information represents the pending matters that need to be entrusted to the target agent for processing.

[0152] S302, the task configuration information is sent to the server so that the server can create the target witness task and send task prompt information to the second type of user corresponding to the target trustee.

[0153] The task prompt information is used to remind you to respond to the task; the target witnessing task includes target witnessing project information, target client identifier, target agent identifier, response status information, and target witnessing task number.

[0154] S303, if the first type of user is detected to have performed a task adjustment operation on the target witness task, and it is determined that the response status information of the target witness task indicates that the second type of user has not performed a response process, then a task modification instruction information is sent to the server so that the server can modify the target witness task according to the task modification instruction information.

[0155] In practice, the target witness task also includes response status information. When the server creates the target witness task, it can set the response status information of the target witness task to a pending response state, which indicates that the target witness task is in the process of waiting for a response. After the server receives a response from the second type of user to the target witness task, it can change the response status information of the target witness task from the pending response state to other preset response status types.

[0156] S304. If a response prompt message corresponding to the target witnessing task is received, and a first-type user's query operation on the witnessing result of the target witnessing task is detected, then the business processing result information of the target witnessing task is displayed.

[0157] In some embodiments of this application, the task adjustment operation can also be task deletion. When a target witness task is deleted, the witness result query process for the target witness task shown in step S304 is no longer executed.

[0158] In one embodiment, the task adjustment operation can also be a task deletion operation; if a task deletion operation of the first type of user for the target witness task is detected, and it is determined that the response status information of the target witness task indicates that the second type of user has not responded, then a task deletion instruction information is sent to the server so that the server can delete the target witness task according to the task deletion instruction information.

[0159] In some embodiments, after sending task prompt information to the second type of user corresponding to the target trustee in step S302, and before sending task modification instruction information to the server in step S303, such as Figure 4 As shown, it also includes the following steps:

[0160] S401, if a witness task query instruction entered by the first type of user of the target client is detected, a task query instruction information is sent to the server so that the server returns the witness task list information.

[0161] The task query instruction information includes the target client's identifier; the witnessing task list information includes the task details information of the associated witnessing tasks; the associated witnessing tasks are the witnessing tasks that match the target client's identifier; the task details information includes the witnessing task number and the witnessing project information.

[0162] In one optional embodiment, the task details information further includes the response status information of the target witnessing task and the reply status information corresponding to the target witnessing project information; the reply status information indicates whether the target trustee has uploaded the project witnessing result information corresponding to the target witnessing project information.

[0163] S402, Response: Received the witness task list information returned by the server and displayed the witness task list.

[0164] The witness task list includes the target witness task number and the target witness project information.

[0165] The proxy witnessing service processing method provided in the above embodiments obtains the task configuration information of the target client, enables the server to create a target witnessing task, and if the server receives the reply prompt information corresponding to the target witnessing task and detects the first type of user's query operation on the witnessing result of the target witnessing task, it displays the business processing result information of the target witnessing task. This provides a mechanism for online electronic processing of proxy witnessing services, which can realize the electronic processing of proxy witnessing services based on the target witnessing task and improve the processing efficiency of proxy witnessing services.

[0166] In one optional embodiment, the proxy witness service processing method is applied to the first entrusted terminal, such as... Figure 5 As shown, it includes the following steps:

[0167] S501, Receive task prompt information sent by the server; the task prompt information is sent by the server to the second type of user corresponding to the target trustee after the target witness task is created.

[0168] The target witnessing task is created by the server after the entrusting terminal receives a business initiation instruction from the first type of user input from the target entrusting party, obtains the task configuration information corresponding to the business initiation instruction, and sends the task configuration information to the server. The task configuration information includes target witnessing project information, target entrusting party identifier, and target trustee identifier. The target witnessing project information represents the pending matters that need to be entrusted to the target trustee for processing. The target witnessing task includes target witnessing project information, target entrusting party identifier, target trustee identifier, and target witnessing task number.

[0169] For example, let's continue with the scenario where the target principal is Ba_C_01, the target trustee is Ba_A_01, the entrusting terminal is terminal device 100, the server is server 200, the first trustee terminal is terminal device 300, and the second trustee terminal is terminal device 400; the first type of user is user_1, and the second type of user is user_2. We also assume the second type of user is user_3, whose identity falls within a preset third identity range. Any target trustee whose identity falls within this third identity range can perform witnessing implementation, upload witnessing results, and update witnessing results for the agency witnessing service. For example, the third identity range can include tellers, senior tellers, product sales managers, account managers, and witnessing specialists. Terminal device 300 receives the task prompt information Job_Promp_Info sent by server 200. The task prompt information Job_Promp_Info is sent by server 200 to user_2 corresponding to trustee Ba_A_01 after creating the target witnessing task Job_Target.

[0170] In an optional embodiment, the target witness task further includes response status information; the response status information includes a pending response status, a first response status, and a second response status; the pending response status indicates that the second type of user has not performed a response process; the first response status indicates that the second type of user has accepted the target witness task; and the second response status indicates that the second type of user has rejected the target witness task.

[0171] S502, based on the task prompt information, displays the task processing reminder information corresponding to the target witness task; the task processing reminder information is used to remind the second type of user to respond to the task.

[0172] For example, based on the task prompt information Job_Promp_Info, the task processing reminder information Job_Deal_Note corresponding to the target witness task Job_Target is displayed; the task processing reminder information Job_Deal_Note is used to remind user User_2 to respond to the task.

[0173] S503, in response to receiving the pending review prompt information sent by the server, and detecting the confirmation and review operation of the second type of user on the pending review result information corresponding to the target witnessing task, sends the result confirmation instruction corresponding to the pending review result information to the server, so that the server obtains the business processing result information of the target witnessing task based on the pending review result information, and sends the reply prompt information corresponding to the target witnessing task to the first type of user of the target entrusting party; the pending review result information is uploaded by the third type of user corresponding to the target entrusted party.

[0174] For example, in response to receiving the pending review prompt information Result_Verify_Info sent by server 200, and detecting that user User_2 has performed a confirmation review operation on the pending review result information Result_Upload_Info corresponding to the target witness task Job_Target, server 200 sends a result confirmation instruction corresponding to the pending review result information Result_Upload_Info to server 200. This enables server 200 to obtain the business processing result information Job_W_R_Over of the target witness task Job_Target based on the pending review result information Result_Upload_Info, and sends the reply prompt information Result_Over_Promp_Info corresponding to the target witness task Job_Target to user User_1 of client Ba_C_01. The pending review result information Result_Upload_Info is uploaded by user_3, a third-type user corresponding to client Ba_A_01.

[0175] In practice, the server obtains the business processing result information of the target witness task based on the pending review result information, which can be specifically used as the business processing result information.

[0176] In the embodiments of this application, the second type of user of the target trustee can respond to the target witnessing task. The response to the target witnessing task includes two types: agreeing to the task and rejecting the task. When the second type of user rejects the target witnessing task, a reason for rejection needs to be entered.

[0177] In an optional embodiment, after displaying the task processing reminder information corresponding to the target witnessing task based on the task prompt information in step S502, and before sending the result confirmation instruction corresponding to the pending review result information to the server in step S503, such as Figure 6 As shown, it also includes the following steps:

[0178] S601, if a task acceptance operation for the target witness task is received from the second type of user input, the first response instruction corresponding to the task acceptance operation is sent to the server.

[0179] In practice, the first response instruction is a preset instruction corresponding to the task acceptance operation, which enables the server to determine that the input from the second type of user is a task acceptance operation.

[0180] S602, if a task rejection operation for the target witnessing task is received from the second type of user, then based on the reason information for the rejection of the target witnessing task by the second type of user, a second response instruction corresponding to the task rejection operation is sent to the server, so that the server associates and stores the rejection reason information with the target witnessing task, and sends a rejection delegation prompt information corresponding to the target witnessing task to the first type of user of the target delegator; the second response instruction includes the rejection reason information.

[0181] In practice, the second response instruction is a preset instruction corresponding to the task rejection operation, which enables the server to determine that the input from the second type of user is a task rejection operation.

[0182] In the embodiments of this application, a second type of user of the target trustee can assign the target witnessing task to a third type of user of the target trustee, so that the third type of user of the target trustee can perform the target witnessing task and upload the witnessing result information.

[0183] In an optional embodiment, after displaying the task processing reminder information corresponding to the target witnessing task based on the task prompt information in step S502, and before sending the result confirmation instruction corresponding to the pending review result information to the server in step S503, such as Figure 7 As shown, it also includes the following steps:

[0184] S701, if a second type of user inputs an item assignment operation corresponding to the target witness project information of the target witness task, then obtain the witness implementation user corresponding to the target witness project information of the target witness task; the witness implementation user is at least one third type of user.

[0185] S702, the witness implementation user is sent to the server so that the server associates and stores the witness implementation user with the target witness task, and sends a witness implementation reminder message to the witness implementation user; the witness implementation reminder message is used to remind the witness implementation user to perform on-site witnessing for the corresponding target witness project information, and to upload the witness result information for the corresponding target witness project information through the second entrusted terminal; the witness result information is used to form the pending processing result information corresponding to the target witness task.

[0186] The method described in the above embodiments provides a mechanism for online electronic processing of proxy witnessing services, which can realize the electronic processing of proxy witnessing services based on target witnessing tasks and improve the processing efficiency of proxy witnessing services.

[0187] In one optional embodiment, the proxy witness service processing method is applied to the second entrusted terminal, such as... Figure 8 As shown, it includes the following steps:

[0188] S801 receives the witness implementation reminder information sent by the server.

[0189] For example, terminal device 400 receives witness implementation reminder information Job_Con_Info sent by server 200.

[0190] S802, Display witness implementation reminder information; the witness implementation reminder information is used to remind the witness implementation user to conduct on-site witnessing of the corresponding target witnessing project information.

[0191] Among them, the witness implementation user is determined by the second type of user corresponding to the target trustee through the first trustee terminal inputting the item allocation operation corresponding to the target witness project information of the target witness task, and then sending it to the server; the witness implementation user is the third type of user corresponding to the target trustee.

[0192] For example, terminal device 400 displays witness implementation reminder information Job_Con_Info; the witness implementation reminder information Job_Con_Info is used to remind witness implementation user User_Con to perform on-site witnessing for the target witness project information Witness_Subject_Target corresponding to witness implementation user User_Con. Here, witness implementation user User_Con is determined by user User_2 corresponding to entrusted party Ba_A_01 through the task assignment operation corresponding to the target witness project information Witness_Subject_Target of the target witness task Job_Target input by terminal device 300, and sent to server 200; witness implementation user User_Con is a third-type user corresponding to entrusted party Ba_A_01.

[0193] It should be noted that the witness implementation user User_Con can be multiple third-type users. When the second-type user of the target trustee assigns the target witness task to be assigned, they can assign all the target witness project information of the target witness task to the same person, or they can assign the target witness project information of the target witness task to multiple different people.

[0194] In some embodiments, after the target witness project information of the target witness task is allocated, the allocation status of the target witness project information changes from "unallocated" to "allocated"; the target witness project information in the allocated status can be reclaimed and reallocated, and the status changes back to "unallocated" after reclaiming.

[0195] S803, in response to receiving the witness upload operation from the witness implementation user for the corresponding target witness project information, sends the witness result information for the corresponding target witness project information to the server; the witness result information is used by the server to generate the pending processing result information corresponding to the target witness task.

[0196] For example, in response to receiving a witness upload operation triggered by the witness implementation user User_Con for the target witness project information Witness_Subject_Target corresponding to the witness implementation user User_Con, the witness result information Result_Sub_Info for the corresponding target witness project information Witness_Subject_Target is sent to the server 200; the witness result information Result_Sub_Info is used by the server 200 to generate the pending processing result information Result_Upload_Info corresponding to the target witness task Job_Target.

[0197] The method of this embodiment involves receiving witnessing implementation reminder information sent by the server through a second entrusted terminal, and then displaying the witnessing implementation reminder information. The reminder information is used to remind the witnessing implementation user to conduct on-site witnessing for the corresponding target witnessing project information. The witnessing implementation user is determined by a second type of user corresponding to the target entrusted party through a first entrusted terminal inputting a task allocation operation corresponding to the target witnessing project information of the target witnessing task, and then sending it to the server. Alternatively, the witnessing implementation user can be a third type of user corresponding to the target entrusted party. In response to receiving the witnessing upload operation from the witnessing implementation user for the corresponding target witnessing project information, the method sends the witnessing result information for the corresponding target witnessing project information to the server. The witnessing result information is used by the server to generate pending processing result information corresponding to the target witnessing task. This method provides a mechanism for online electronic processing of proxy witnessing services, enabling electronic processing of proxy witnessing services based on target witnessing tasks and improving the processing efficiency of proxy witnessing services.

[0198] In one optional embodiment, the proxy witness service processing method is applied to the server, such as... Figure 9 As shown, it includes the following steps:

[0199] S901 receives task configuration information sent by the entrusting terminal; the task configuration information includes target witness project information, target entrusting party identifier and target trustee identifier.

[0200] S902, Create a target witnessing task based on the task configuration information; the target witnessing task includes target witnessing project information, target client identifier, target trustee identifier, and target witnessing task number.

[0201] S903, send a task prompt message corresponding to the target witnessing task to the second type of user corresponding to the target entrusted party; the task prompt message is used to remind the user to respond to the task; the second type of user logs in to the first entrusted terminal.

[0202] S904, in response to receiving the pending processing result information uploaded by the third type of user corresponding to the target trustee, a pending processing prompt information is sent to the second type of user; the pending processing prompt information is used to prompt the second type of user to perform the review operation on the pending processing result information corresponding to the target witnessing task.

[0203] S905, in response to receiving the result confirmation instruction corresponding to the pending processing result information input by the second type of user through the first entrusted terminal, the pending processing result information is used as the business processing result information, the business processing result information is associated with and stored with the target witnessing task, and a reply prompt information corresponding to the target witnessing task is sent to the first type of user of the target entrusting party.

[0204] S906, in response to receiving the processing result query instruction, sends the business processing result information of the target witnessing task to the entrusted terminal so that the entrusted terminal can display the business processing result information of the target witnessing task; the processing result query instruction is sent to the server by the entrusted terminal when it receives the reply prompt information corresponding to the target witnessing task and detects the first type of user's witnessing result query operation on the target witnessing task.

[0205] The method of this embodiment, applied to a server, provides a mechanism for online electronic processing of proxy witnessing services. It can realize the electronic processing of proxy witnessing services based on target witnessing tasks, thereby improving the processing efficiency of proxy witnessing services.

[0206] Embodiments of this application also provide a method for processing proxy witness services, such as... Figure 10 As shown, it includes the following steps:

[0207] S1001, in response to receiving a business initiation instruction from the first type of user input from the target principal, obtain the task configuration information corresponding to the business initiation instruction; the task configuration information includes target witness project information, target principal identifier and target trustee identifier; the target witness project information represents the pending matters that need to be entrusted to the target trustee for processing.

[0208] S1002, Create a target witnessing task based on the task configuration information and generate task prompt information; the task prompt information is used to remind you to respond to the task; the target witnessing task includes target witnessing project information, target client identifier, target trustee identifier and target witnessing task number.

[0209] S1003, based on the task prompt information, display the task processing reminder information corresponding to the target witnessing task; the task processing reminder information is used to remind the second type of user corresponding to the target trustee to respond to the task, so as to identify the witnessing implementation user.

[0210] S1004, Display witness implementation reminder information; the witness implementation reminder information is used to remind the witness implementation user to conduct on-site witnessing of the corresponding target witnessing project information.

[0211] Among them, the witness implementation user is determined by the second type of user corresponding to the target trustee after receiving the task processing reminder information, by inputting the task assignment operation corresponding to the target witness project information of the target witness task; the witness implementation user is the third type of user corresponding to the target trustee.

[0212] In practice, the process of displaying the witness implementation reminder information can be as follows: first, identify the witness implementation user, and then display the witness implementation reminder information.

[0213] S1005, in response to receiving the witness upload operation from the witness implementation user for the corresponding target witness project information, obtain the witness result information for the corresponding target witness project information; the witness result information is used to generate the pending processing result information corresponding to the target witness task.

[0214] In some embodiments, all target witness project information for a target witness task is handled by a single witness implementation user, and the server can directly use the witness result information as the pending processing result information. In other embodiments, all target witness project information for a target witness task is handled by multiple witness implementation users, and the server can use the overall witness result information uploaded by these multiple witness implementation users as the pending processing result information.

[0215] S1006. Based on the pending processing result information, generate corresponding pending prompt information; the pending prompt information is used to prompt the second type of user to perform the review operation on the pending processing result information corresponding to the target witnessing task.

[0216] S1007, in response to detecting the confirmation and review operation of the second type of user on the pending review result information corresponding to the pending review prompt information, a result confirmation instruction corresponding to the pending review result information is generated.

[0217] S1008, in response to detecting a result confirmation instruction corresponding to the pending processing result information, the pending processing result information is used as business processing result information, the business processing result information is associated with and stored with the target witnessing task, and a reply prompt information corresponding to the business processing result information of the target witnessing task is displayed.

[0218] S1009 If a first-type user is detected to perform a witness result query operation on the target witness task, the business processing result information of the target witness task will be displayed.

[0219] The method of this embodiment provides a mechanism for online electronic processing of proxy witnessing services, which can realize the electronic processing of proxy witnessing services based on target witnessing tasks and improve the processing efficiency of proxy witnessing services.

[0220] Based on the same inventive concept, this application also provides a proxy witnessing business processing device. Since this device corresponds to the proxy witnessing business processing method of this application, and the principle of solving the problem by this device is similar to that of the method, the implementation of this device can refer to the implementation of the above method, and the repeated parts will not be described again.

[0221] Figure 11 This illustration shows a schematic diagram of a proxy witness service processing device provided in an embodiment of this application. This proxy witness service processing device is applied to a proxy terminal, such as... Figure 11 As shown, it includes: a configuration information acquisition unit 1101, a configuration information transmission unit 1102, and a witness result query unit 1103.

[0222] The configuration information acquisition unit 1101 is used to acquire task configuration information corresponding to the business initiation instruction in response to receiving a business initiation instruction from the first type of user input from the target entrusting party. The task configuration information includes target witness project information, target entrusting party identifier, and target trustee identifier. The target witness project information represents the pending matters that need to be entrusted to the target trustee for processing.

[0223] The configuration information transmission unit 1102 is used to send task configuration information to the server so that the server can create a target witness task and send task prompt information to the second type of user corresponding to the target trustee; the task prompt information is used to remind the user to respond to the task; the target witness task includes target witness project information, target entrustor identifier, target trustee identifier and target witness task number;

[0224] The witness result query unit 1103 is used to display the business processing result information of the target witness task if it receives the reply prompt information corresponding to the target witness task and detects the first type of user's witness result query operation on the target witness task.

[0225] In one alternative embodiment, such as Figure 12 As shown, the device also includes:

[0226] The first result query unit 1201 is used to send a first result query instruction to the server if it receives a rejection delegation prompt message corresponding to the target witness task and detects a first type of user querying the rejection details of the target witness task, so that the server returns the rejection reason information corresponding to the rejection delegation prompt message;

[0227] The first result display unit 1202 is used to display the first result information of the target witness task based on the received rejection reason information; the first result information includes the rejection reason information.

[0228] In an optional embodiment, the target witness task further includes response status information; such as Figure 13 As shown, the device also includes:

[0229] The task modification instruction unit 1301 is used to send task modification instruction information to the server if it detects a task adjustment operation of the first type of user on the target witness task and determines that the response status information of the target witness task indicates that the second type of user has not responded, so that the server can modify the target witness task according to the task modification instruction information.

[0230] In one alternative embodiment, such as Figure 14 As shown, the device also includes:

[0231] The task query transmission unit 1401 is used to send task query instruction information to the server if it detects a witness task query instruction input by the first type of user of the target client, so that the server returns witness task list information; the task query instruction information includes the target client identifier; the witness task list information includes task details information associated with the witness task; the associated witness task is the witness task that matches the target client identifier; the task details information includes the witness task number and witness project information;

[0232] The task query and display unit 1402 is used to respond to the witness task list information returned by the server and display the witness task list; the witness task list includes the target witness task number and the target witness project information.

[0233] In one optional embodiment, the task details information further includes the response status information of the target witnessing task and the reply status information corresponding to the target witnessing project information; the reply status information indicates whether the target trustee has uploaded the project witnessing result information corresponding to the target witnessing project information.

[0234] Figure 15 This illustration shows a schematic diagram of a proxy witness service processing device provided in an embodiment of this application. This proxy witness service processing device is applied to a first entrusted terminal, such as... Figure 15 As shown, it includes: a first information receiving unit 1501, a processing reminder display unit 1502, and a result information review unit 1503.

[0235] The first information receiving unit 1501 is used to receive task prompt information sent by the server. The task prompt information is sent by the server to the second type of user corresponding to the target trustee after the target witness task is created. The target witness task is created by the server after the entrusting terminal receives the business initiation instruction input by the first type of user of the target entrusting party, obtains the task configuration information corresponding to the business initiation instruction, and sends the task configuration information to the server. The task configuration information includes target witness project information, target entrusting party identifier, and target trustee identifier. The target witness project information represents the pending matters that need to be entrusted to the target trustee for processing. The target witness task includes target witness project information, target entrusting party identifier, target trustee identifier, and target witness task number.

[0236] The processing reminder display unit 1502 is used to display task processing reminder information corresponding to the target witness task based on task prompt information; the task processing reminder information is used to remind the second type of user to respond to the task;

[0237] The result information review unit 1503 is used to respond to the pending review prompt information sent by the server and to detect the confirmation and review operation of the second type of user on the pending processing result information corresponding to the target witnessing task. It sends the result confirmation instruction corresponding to the pending processing result information to the server so that the server can obtain the business processing result information of the target witnessing task based on the pending processing result information and send the reply prompt information corresponding to the target witnessing task to the first type of user of the target entrusting party. The pending processing result information is uploaded by the third type of user corresponding to the target entrusted party.

[0238] In one alternative embodiment, such as Figure 16 As shown, the device also includes:

[0239] The first instruction operation unit 1601 is used to send a first response instruction corresponding to the task acceptance operation to the server if it receives a task acceptance operation for the target witness task input by a second type of user.

[0240] The second instruction operation unit 1602 is used to, if it receives a task rejection operation for the target witnessing task input by a second type of user, send a second response instruction corresponding to the task rejection operation to the server based on the reason information of the second type of user's rejection of the target witnessing task, so that the server associates and stores the rejection reason information with the target witnessing task, and sends a rejection delegation prompt information corresponding to the target witnessing task to the first type of user of the target entrusting party; the second response instruction includes the rejection reason information.

[0241] In an optional embodiment, the target witness task further includes response status information; the response status information includes a pending response status, a first response status, and a second response status; the pending response status indicates that the second type of user has not performed a response process; the first response status indicates that the second type of user has accepted the target witness task; and the second response status indicates that the second type of user has rejected the target witness task.

[0242] Figure 17 This illustration shows a schematic diagram of a proxy witness service processing device provided in an embodiment of this application. This proxy witness service processing device is applied to a second entrusted terminal, such as... Figure 17 As shown, it includes: a second information receiving unit 1701, an implementation reminder display unit 1702, and a witness result uploading unit 1703.

[0243] in,

[0244] The second information receiving unit 1701 is used to receive witness implementation reminder information sent by the server;

[0245] The implementation reminder display unit 1702 is used to display witness implementation reminder information; the witness implementation reminder information is used to remind the witness implementation user to perform on-site witnessing for the corresponding target witnessing project information; the witness implementation user is determined by the second type of user corresponding to the target entrusted party through the first entrusted terminal inputting the item allocation operation corresponding to the target witnessing project information of the target witnessing task, and sent to the server; the witness implementation user is the third type of user corresponding to the target entrusted party;

[0246] The witness result upload unit 1703 is used to respond to the witness upload operation received from the witness implementation user for the corresponding target witness project information and send the witness result information for the corresponding target witness project information to the server; the witness result information is used by the server to generate the pending processing result information corresponding to the target witness task.

[0247] Figure 18 This illustration shows a schematic diagram of a proxy witness service processing device provided in an embodiment of this application. This proxy witness service processing device is applied to a server, such as... Figure 18 As shown, it includes: a third information receiving unit 1801, a task creation unit 1802, a task prompt transmission unit 1803, an audit prompt transmission unit 1804, a result information locking unit 1805, a reply prompt transmission unit 1806, and a witness result feedback unit 1807.

[0248] in,

[0249] The third information receiving unit 1801 is used to receive task configuration information sent by the entrusting terminal; the task configuration information includes target witness project information, target entrusting party identifier and target entrusted party identifier;

[0250] The task creation unit 1802 is used to create a target witnessing task based on the task configuration information. The target witnessing task includes target witnessing project information, target client identifier, target agent identifier, and target witnessing task number.

[0251] The task prompt transmission unit 1803 is used to send task prompt information corresponding to the target witnessing task to the second type of user corresponding to the target entrusted party; the task prompt information is used to remind the user to respond to the task; the second type of user is logged into the first entrusted terminal;

[0252] The audit prompt transmission unit 1804 is used to respond to receiving the pending processing result information uploaded by the third type of user corresponding to the target entrusted party and send the pending audit prompt information to the second type of user; the pending audit prompt information is used to prompt the second type of user to perform the audit operation on the pending processing result information corresponding to the target witnessing task.

[0253] The result information locking unit 1805 is used to respond to receiving a result confirmation instruction corresponding to the pending processing result information input by a second type of user through a first entrusted terminal, to treat the pending processing result information as business processing result information, and to associate and store the business processing result information with the target witness task.

[0254] The reply prompt transmission unit 1806 is used to send reply prompt information corresponding to the target witnessing task to the first type of users of the target client.

[0255] Witness result feedback unit 1807 is used to respond to receiving a processing result query instruction by sending the business processing result information of the target witness task to the entrusted terminal, so that the entrusted terminal can display the business processing result information of the target witness task; the processing result query instruction is sent by the entrusted terminal when it receives the reply prompt information corresponding to the target witness task and detects the first type of user's witness result query operation on the target witness task.

[0256] Figure 19 This illustration shows a schematic diagram of a proxy witnessing service processing device provided in an embodiment of this application. This device is used for proxy witnessing service processing, such as... Figure 19 As shown, it includes: a task information acquisition unit 1901, a task generation unit 1902, a first display unit 1903, a second display unit 1904, a first result processing unit 1905, a second result processing unit 1906, a confirmation instruction generation unit 1907, a result confirmation response unit 1908, and a proxy result providing unit 1909.

[0257] Among them, the task information acquisition unit 1901 is used to obtain the task configuration information corresponding to the business initiation instruction in response to receiving the first type of user input from the target client; the task configuration information includes target witness project information, target client identifier and target trustee identifier; the target witness project information represents the pending matters that need to be entrusted to the target trustee for processing.

[0258] The task generation unit 1902 is used to create a target witnessing task based on the task configuration information and generate task prompt information. The task prompt information is used to remind the user to respond to the task. The target witnessing task includes target witnessing project information, target client identifier, target trustee identifier, and target witnessing task number.

[0259] The first display unit 1903 displays task processing reminder information corresponding to the target witnessing task based on task prompt information; the task processing reminder information is used to remind the second type of user corresponding to the target trustee to respond to the task in order to determine the witnessing implementation user;

[0260] The second display unit 1904 is used to display witnessing implementation reminder information; the witnessing implementation reminder information is used to remind the witnessing implementation user to perform on-site witnessing for the corresponding target witnessing project information; the witnessing implementation user is the second type of user corresponding to the target entrusted party, who is determined by inputting the task allocation operation corresponding to the target witnessing project information of the target witnessing task after receiving the task processing reminder information, and then sends it to the server; the witnessing implementation user is the third type of user corresponding to the target entrusted party.

[0261] The first result processing unit 1905 is used to respond to receiving a witness upload operation from a witness implementation user for the corresponding target witness project information, and to obtain witness result information for the corresponding target witness project information; the witness result information is used to generate pending processing result information corresponding to the target witness task.

[0262] The second result processing unit 1906 is used to generate corresponding pending prompt information based on the pending processing result information; the pending prompt information is used to prompt the second type of user to perform the review operation on the pending processing result information corresponding to the target witnessing task;

[0263] The confirmation instruction generation unit 1907 is used to generate a result confirmation instruction corresponding to the pending processing result information in response to the detection of a second type of user's confirmation and review operation on the pending processing result information corresponding to the pending review prompt information.

[0264] The result confirmation response unit 1908 is used to respond to the detection of a result confirmation instruction corresponding to the pending processing result information, to treat the pending processing result information as business processing result information, to associate and store the business processing result information with the target witnessing task, and to display the reply prompt information corresponding to the business processing result information of the target witnessing task.

[0265] The proxy result providing unit 1909 is used to display the business processing result information of the target witness task if a first type of user is detected to perform a witness result query operation on the target witness task.

[0266] Based on the same inventive concept as the above-described method embodiments, this application also provides an electronic device. This electronic device can be used for proxy witnessing business processing. In some embodiments, the electronic device can be a server; in other embodiments, it can also be a terminal device. In this application embodiment, the structure of the electronic device can be as follows: Figure 20 As shown, it includes a memory 2001, a communication module 2003, and one or more processors 2002.

[0267] The memory 2001 is used to store computer programs executed by the processor 2002. The memory 2001 may mainly include a program storage area and a data storage area. The program storage area may store the operating system and programs required to run instant messaging functions, etc.; the data storage area may store various instant messaging information and operation instruction sets, etc.

[0268] Memory 2001 may be volatile memory, such as random-access memory (RAM); memory 2001 may also be non-volatile memory, such as read-only memory, flash memory, hard disk drive (HDD), or solid-state drive (SSD); or memory 2001 may be any other medium capable of carrying or storing desired program code in the form of instructions or data structures and accessible by a computer, but is not limited thereto. Memory 2001 may be a combination of the above-mentioned memories.

[0269] Processor 2002 may include one or more central processing units (CPUs) or digital processing units, etc. Processor 2002 is used to implement the above-mentioned proxy witness service processing method when calling the computer program stored in memory 2001.

[0270] The communication module 2003 is used to communicate with electronic devices and other terminals or servers.

[0271] This application embodiment does not limit the specific connection medium between the memory 2001, communication module 2003, and processor 2002. This application embodiment... Figure 20 The memory 2001 and the processor 2002 are connected via a bus 2004, which is in... Figure 20 The connections between other components are indicated by thick lines and are for illustrative purposes only, not as limiting information. The Bus 2004 can be divided into address bus, data bus, control bus, etc. For ease of illustration, Figure 20 The bus is represented by a single thick line, but this does not mean that there is only one bus or one type of bus.

[0272] Embodiments of this application also provide a computer storage medium storing computer-executable instructions for implementing the proxy witnessing business processing method described in any embodiment of this application.

[0273] Embodiments of this application also provide a computer program product or computer program, which includes computer instructions stored in a computer-readable storage medium. When a processor of a computer device reads the computer instructions from the computer-readable storage medium, the processor executes the computer instructions, causing the computer device to perform the proxy witness service processing method in any of the above embodiments.

[0274] The program product may employ any combination of one or more readable media. A readable medium may be a readable signal medium or a readable storage medium. A readable storage medium may be, for example—but not limited to—an electrical, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination thereof. More specific examples of readable storage media (a non-exhaustive list) include: an electrical connection having one or more wires, a portable disk, a hard disk, random access memory (RAM), read-only memory (ROM), erasable programmable read-only memory (EPROM or flash memory), optical fiber, portable compact disk read-only memory (CD-ROM), optical storage devices, magnetic storage devices, or any suitable combination thereof.

[0275] The above description is merely a specific embodiment of this application, but the scope of protection of this application is not limited thereto. Any changes or substitutions that can be easily conceived by those skilled in the art within the scope of the technology disclosed in this application should be included within the scope of protection of this application.

Claims

1. A method of proxy witnessing a business process, characterized by, Applied to delegated terminals, including: In response to receiving a business initiation instruction from a first type of user input from the target client, the system obtains task configuration information corresponding to the business initiation instruction; the task configuration information includes target witnessing project information, target client identifier, and target trustee identifier; the target witnessing project information represents pending matters that need to be delegated to the target trustee for processing. The task configuration information is sent to the server, so that the server creates a target witnessing task according to the task configuration information, and sends task prompt information to the second type of user of the first entrusted terminal corresponding to the target entrusted party, and sends pending review prompt information corresponding to the pending review result information to the second type of user; the task prompt information is used to remind the user to respond to the task; the target witnessing task includes the target witnessing project information, the target entrusting party identifier, the target entrusted party identifier, and the target witnessing task number; the task prompt information is also used to display task processing reminder information corresponding to the target witnessing task based on the task prompt information; the task processing reminder information is used to remind the second type of user corresponding to the target entrusted party to respond to the task, so as to determine the witnessing implementation user; the witnessing implementation user is used to enable the server to associate and store the witnessing implementation user with the target witnessing task, and send witnessing implementation reminder information to the witnessing implementation user; the witnessing implementation reminder information is used to remind the user to respond to the task. The witnessing user performs on-site witnessing for the corresponding target witnessing project information and uploads witnessing result information for the corresponding target witnessing project information through a second entrusted terminal; the witnessing result information is used to form the pending processing result information corresponding to the target witnessing task; the witnessing user is a third type of user corresponding to the target entrusted party; the pending prompt information is used to prompt the second type of user to perform a review operation on the pending processing result information corresponding to the target witnessing task; the second type of user's confirmation review operation on the pending processing result information corresponding to the pending prompt information is used to generate a result confirmation instruction corresponding to the pending processing result information; the result confirmation instruction is used to enable the server to use the pending processing result information as business processing result information, associate and store the business processing result information with the target witnessing task, and send a reply prompt information corresponding to the target witnessing task to the first type of user of the target entrusting party; If a response prompt is received corresponding to the target witnessing task, and a witnessing result query operation by the first type of user for the target witnessing task is detected, then the business processing result information of the target witnessing task is displayed.

2. The method according to claim 1, characterized in that, Before displaying the business processing result information of the target witness task if a reply prompt information corresponding to the target witness task is received and a witness result query operation of the first type of user on the target witness task is detected, the method further includes: If a rejection delegation prompt message corresponding to the target witnessing task is received, and a rejection details query operation of the first type of user on the target witnessing task is detected, a first result query instruction is sent to the server so that the server returns the rejection reason information corresponding to the rejection delegation prompt message; Based on the received rejection reason information, the first result information of the target witness task is displayed; the first result information includes the rejection reason information.

3. The method according to claim 1, characterized in that, The target witnessing task also includes response status information; After sending the task prompt information to the second type of user corresponding to the target trustee, and before displaying the business processing result information of the target witnessing task, the process also includes: If a task adjustment operation by the first type of user for the target witness task is detected, and it is determined that the response status information of the target witness task indicates that the second type of user has not responded, then a task modification instruction information is sent to the server so that the server can modify the target witness task according to the task modification instruction information.

4. A method for processing proxy witnessing business, characterized in that, Applied to the first entrusted terminal, including: The server receives task prompt information; the task prompt information is sent by the server to the second type of user corresponding to the target trustee after the server creates the target witness task; the target witness task is created by the server after the entrusting terminal receives a business initiation instruction input by the first type of user of the target entrusting party, obtains the task configuration information corresponding to the business initiation instruction, and sends the task configuration information to the server; the task configuration information includes target witness project information, target entrusting party identifier, and target trustee identifier; the target witness project information represents the pending matters that need to be entrusted to the target trustee for processing; the target witness task includes the target witness project information, the target entrusting party identifier, the target trustee identifier, and the target witness task number; Based on the task prompt information, task processing reminder information corresponding to the target witnessing task is displayed; the task processing reminder information is used to remind the second type of user to respond to the task, so as to determine the witnessing implementation user; the witnessing implementation user is used to enable the server to associate and store the witnessing implementation user with the target witnessing task, and send witnessing implementation reminder information to the witnessing implementation user; the witnessing implementation reminder information is used to remind the witnessing implementation user to perform on-site witnessing for the corresponding target witnessing project information, and upload witnessing result information for the corresponding target witnessing project information through the second entrusted terminal; the witnessing result information is used to form pending processing result information corresponding to the target witnessing task; the witnessing implementation user is the third type of user corresponding to the target entrusted party. In response to receiving the pending review notification information sent by the server, and detecting the confirmation and review operation of the second type of user on the pending review result information corresponding to the target witnessing task, a result confirmation instruction corresponding to the pending review result information is sent to the server, so that the server obtains the business processing result information of the target witnessing task based on the pending review result information, and sends a reply notification information corresponding to the target witnessing task to the first type of user of the target entrusting party; the pending review result information is uploaded by the third type of user corresponding to the target entrusted party; the pending review notification information is used to prompt the second type of user to perform a review operation on the pending review result information corresponding to the target witnessing task; the second type of user The confirmation and review operation for the pending processing result information corresponding to the target witnessing task is used to generate a result confirmation instruction corresponding to the pending processing result information. The result confirmation instruction is used to enable the server to store the pending processing result information as business processing result information, associate the business processing result information with the target witnessing task, and send a reply prompt information corresponding to the target witnessing task to the first type of user of the target client. The reply prompt information is used to enable the client terminal to display the business processing result information of the target witnessing task if it receives the reply prompt information corresponding to the target witnessing task and detects the first type of user's witnessing result query operation on the target witnessing task.

5. The method according to claim 4, characterized in that, After displaying the task processing reminder information corresponding to the target witnessing task based on the task prompt information, and before sending the result confirmation instruction corresponding to the pending review result information to the server, the method further includes: If a task acceptance operation for the target witness task is received from the second type of user input, a first response instruction corresponding to the task acceptance operation is sent to the server; If a task rejection operation for the target witnessing task is received from the second type of user, then based on the reason information for the rejection of the target witnessing task by the second type of user, a second response instruction corresponding to the task rejection operation is sent to the server, so that the server associates and stores the rejection reason information with the target witnessing task, and sends a rejection delegation prompt information corresponding to the target witnessing task to the first type of user of the target entrusting party; the second response instruction includes the rejection reason information.

6. The method according to claim 4, characterized in that, After displaying the task processing reminder information corresponding to the target witnessing task based on the task prompt information, and before sending the result confirmation instruction corresponding to the pending review result information to the server, the method further includes: If a task assignment operation corresponding to the target witness project information of the target witness task is received from the input of the second type of user, then the witness implementation user corresponding to the target witness project information of the target witness task is obtained; the witness implementation user is at least one of the third type of users; The witness implementation user is sent to the server, so that the server associates and stores the witness implementation user with the target witness task, and sends a witness implementation reminder message to the witness implementation user; the witness implementation reminder message is used to remind the witness implementation user to perform on-site witnessing for the corresponding target witness project information, and to upload witness result information for the corresponding target witness project information through the second entrusted terminal; the witness result information is used to form the pending processing result information corresponding to the target witness task.

7. A method for processing proxy witnessing business, characterized in that, Applied to the second entrusted terminal, including: Receive witness implementation reminder information sent by the server; The witnessing implementation reminder information is displayed; the witnessing implementation reminder information is used to remind the witnessing implementation user to conduct on-site witnessing for the corresponding target witnessing project information, and to upload witnessing result information for the corresponding target witnessing project information through the second entrusted terminal; the witnessing implementation user is determined by the second type of user corresponding to the target entrusted party through the first entrusted terminal inputting the item allocation operation corresponding to the target witnessing project information of the target witnessing task, and sent to the server; the witnessing implementation user is the third type of user corresponding to the target entrusted party; the target witnessing project information represents the pending items that need to be entrusted to the target entrusted party for processing; the task configuration information includes the target witnessing project information, the target entrusting party identifier, and the target entrusted party identifier; the task configuration information is obtained by the entrusting terminal in response to receiving the business initiation instruction input by the first type of user of the target entrusting party; the task configuration information corresponds to the business initiation instruction; The task configuration information is sent to the server so that the server can create a target witnessing task based on the task configuration information, and send task prompt information to a second type of user of the first entrusted terminal corresponding to the target entrusted party, and send a pending review prompt information corresponding to the pending review result information to the second type of user; the task prompt information is used to remind the user to respond to the task; the target witnessing task includes the target witnessing project information, the target entrusting party identifier, the target entrusted party identifier, and the target witnessing task number; the task prompt information is also used to display task processing reminder information corresponding to the target witnessing task based on the task prompt information; the task processing reminder information is used to remind the second type of user corresponding to the target entrusted party to respond to the task, so as to determine the witnessing implementation user; the witnessing implementation user is used to enable the server to associate and store the witnessing implementation user with the target witnessing task, and send witnessing implementation reminder information to the witnessing implementation user; In response to receiving a witness upload operation from the witnessing implementation user for the corresponding target witnessing project information, the witnessing result information for the corresponding target witnessing project information is sent to the server. The witnessing result information is used by the server to generate pending processing result information corresponding to the target witnessing task. The pending processing prompt information is used to prompt the second type of user to review the pending processing result information corresponding to the target witnessing task. The confirmation review operation of the second type of user on the pending processing result information corresponding to the pending processing prompt information is used to generate a result confirmation instruction corresponding to the pending processing result information. The result confirmation instruction is used to enable the server to store the pending processing result information as business processing result information, associate the business processing result information with the target witnessing task, and send a reply prompt information corresponding to the target witnessing task to the first type of user of the target client. The reply prompt information is used to enable the client terminal to display the business processing result information of the target witnessing task if it receives the reply prompt information corresponding to the target witnessing task and detects the first type of user's witnessing result query operation on the target witnessing task.

8. A method for processing proxy witnessing business, characterized in that, Applied to servers, including: Receive task configuration information sent by the entrusting terminal; the task configuration information includes target witness project information, target entrusting party identifier, and target trustee identifier; Based on the task configuration information, a target witnessing task is created; the target witnessing task includes the target witnessing project information, the target client identifier, the target trustee identifier, and the target witnessing task number; A task prompt message corresponding to the target witnessing task is sent to the second type of user corresponding to the target entrusted party; the task prompt message is used to remind the user to respond to the task; the second type of user is logged into the first entrusted terminal; In response to receiving pending processing result information uploaded by a third type of user corresponding to the target entrusted party, a pending processing prompt message is sent to the second type of user. The pending processing prompt message prompts the second type of user to review the pending processing result information corresponding to the target witnessing task. The task prompt message also displays a task processing reminder message corresponding to the target witnessing task based on the task prompt message. The task processing reminder message reminds the second type of user corresponding to the target entrusted party to respond to the task, thereby identifying the witnessing implementation user. The witnessing implementation user enables the server to associate and store the witnessing implementation user with the target witnessing task and send a witnessing implementation reminder message to the witnessing implementation user. The witnessing implementation reminder message reminds the witnessing implementation user to conduct on-site witnessing of the corresponding target witnessing project information and upload witnessing result information through the second entrusted terminal for the corresponding target witnessing project information. The witnessing result information forms the pending processing result information corresponding to the target witnessing task. The witnessing implementation user is the third type of user corresponding to the target entrusted party. The second type of user's confirmation and review operation of the pending processing result information corresponding to the pending processing prompt message generates a result confirmation instruction corresponding to the pending processing result information. In response to receiving a result confirmation instruction from the second type of user via the first entrusted terminal, corresponding to the pending processing result information, the pending processing result information is used as business processing result information, the business processing result information is associated with and stored with the target witnessing task, and a reply prompt information corresponding to the target witnessing task is sent to the first type of user of the target entrusting party. In response to receiving a processing result query instruction, the system sends the business processing result information of the target witnessing task to the entrusted terminal, so that the entrusted terminal displays the business processing result information of the target witnessing task; the processing result query instruction is sent by the entrusted terminal when it receives the reply prompt information corresponding to the target witnessing task and detects the first type of user's witnessing result query operation on the target witnessing task.

9. A method for processing proxy witnessing business, characterized in that, include: In response to receiving a service initiation instruction from the first type of user input from the target client, the task configuration information corresponding to the service initiation instruction is obtained; The task configuration information includes the target witnessing project information, the target client identifier, and the target trustee identifier; The target witness project information represents pending matters that need to be entrusted to the target trustee for processing. Create a target witness task based on the task configuration information and generate task prompt information; The task prompt information is used to remind you to respond to the task. The target witnessing task includes the target witnessing project information, the target client identifier, the target trustee identifier, and the target witnessing task number; Based on the task prompt information, display the task processing reminder information corresponding to the target witnessing task; The task processing reminder information is used to remind the second type of user corresponding to the target trustee to respond to the task, so as to identify the witness implementation user; Display witness implementation reminder information; the witness implementation reminder information is used to remind the witness implementation user to perform on-site witnessing for the corresponding target witness project information; the witness implementation user is determined by the second type of user corresponding to the target trustee after receiving the task processing reminder information, by inputting the item allocation operation corresponding to the target witness project information of the target witness task, and then sending it to the server; the witness implementation user is the third type of user corresponding to the target trustee; In response to receiving the witness upload operation from the witness implementation user for the corresponding target witness project information, the witness result information for the corresponding target witness project information is obtained; The witnessing result information is used to generate pending processing result information corresponding to the target witnessing task; Based on the pending review result information, a corresponding pending review prompt message is generated; The pending review notification information is used to prompt the second type of users to review the pending processing result information corresponding to the target witnessing task. In response to detecting that the second type of user has performed a confirmation and review operation on the pending processing result information corresponding to the pending review prompt information, a result confirmation instruction corresponding to the pending processing result information is generated; In response to detecting a result confirmation instruction corresponding to the pending processing result information, the pending processing result information is used as business processing result information, the business processing result information is associated with and stored with the target witnessing task, and a reply prompt information corresponding to the business processing result information of the target witnessing task is displayed; If a user of the first type is detected to perform a witness result query operation on the target witness task, the business processing result information of the target witness task will be displayed.

10. A device for processing proxy witnessing services, characterized in that, Applied to delegated terminals, including: The configuration information acquisition unit is used to, in response to receiving a business initiation instruction from a first type of user input from a target client, acquire task configuration information corresponding to the business initiation instruction; the task configuration information includes target witnessing project information, target client identifier, and target trustee identifier; the target witnessing project information represents pending matters that need to be entrusted to the target trustee for processing. A configuration information transmission unit is used to send the task configuration information to the server, so that the server creates a target witnessing task according to the task configuration information, and sends task prompt information to a second type of user of the first entrusted terminal corresponding to the target entrusted party, and sends a pending review prompt information corresponding to the pending review result information to the second type of user; the task prompt information is used to remind the user to respond to the task; the target witnessing task includes the target witnessing project information, the target entrusting party identifier, the target entrusted party identifier, and the target witnessing task number; the task prompt information is also used to display task processing reminder information corresponding to the target witnessing task based on the task prompt information; the task processing reminder information is used to remind the second type of user corresponding to the target entrusted party to respond to the task, so as to determine the witnessing implementation user; the witnessing implementation user is used to enable the server to associate and store the witnessing implementation user with the target witnessing task, and send witnessing implementation reminder information to the witnessing implementation user; the witnessing implementation reminder information is used to remind the user to respond to the task, so as to determine ... The system reminds the witnessing user to conduct on-site witnessing of the corresponding target witnessing project information and uploads witnessing result information through the second entrusted terminal for the corresponding target witnessing project information; the witnessing result information is used to form the pending processing result information corresponding to the target witnessing task; the witnessing user is a third type of user corresponding to the target entrusted party; the pending prompt information is used to prompt the second type of user to perform a review operation on the pending processing result information corresponding to the target witnessing task; the second type of user's confirmation review operation on the pending processing result information corresponding to the pending prompt information is used to generate a result confirmation instruction corresponding to the pending processing result information; the result confirmation instruction is used to enable the server to use the pending processing result information as business processing result information, associate and store the business processing result information with the target witnessing task, and send a reply prompt information corresponding to the target witnessing task to the first type of user of the target entrusting party; The witness result query unit is used to display the business processing result information of the target witness task if it receives the reply prompt information corresponding to the target witness task and detects the first type of user's witness result query operation on the target witness task.

11. A proxy witnessing business processing device, characterized in that, Applied to the first entrusted terminal, including: The first information receiving unit is used to receive task prompt information sent by the server. The task prompt information is sent by the server to the second type of user corresponding to the target trustee after the server creates the target witnessing task. The target witnessing task is created by the server after the entrusting terminal receives a business initiation instruction input by the first type of user of the target entrusting party, obtains task configuration information corresponding to the business initiation instruction, and sends the task configuration information to the server. The task configuration information includes target witnessing project information, target entrusting party identifier, and target trustee identifier. The target witnessing project information represents pending matters that need to be entrusted to the target trustee for processing. The target witnessing task includes the target witnessing project information, the target entrusting party identifier, the target trustee identifier, and the target witnessing task number. The processing reminder display unit is used to display task processing reminder information corresponding to the target witnessing task based on the task prompt information; the task processing reminder information is used to remind the second type of user to respond to the task in order to identify the witnessing implementation user; the witnessing implementation user is used to enable the server to associate and store the witnessing implementation user with the target witnessing task, and send witnessing implementation reminder information to the witnessing implementation user; the witnessing implementation reminder information is used to remind the witnessing implementation user to perform on-site witnessing for the corresponding target witnessing project information, and upload witnessing result information for the corresponding target witnessing project information through the second entrusted terminal; the witnessing result information is used to form pending processing result information corresponding to the target witnessing task; the witnessing implementation user is the third type of user corresponding to the target entrusted party. The result information review unit is used to respond to receiving the pending review prompt information sent by the server and detecting the confirmation and review operation of the second type of user on the pending processing result information corresponding to the target witnessing task, and to send the result confirmation instruction corresponding to the pending processing result information to the server, so that the server obtains the business processing result information of the target witnessing task based on the pending processing result information, and sends the reply prompt information corresponding to the target witnessing task to the first type of user of the target entrusting party; the pending processing result information is uploaded by the third type of user corresponding to the target entrusted party; the pending review prompt information is used to prompt the second type of user to perform a review operation on the pending processing result information corresponding to the target witnessing task; The second type of user's confirmation and review operation on the pending processing result information corresponding to the target witnessing task is used to generate a result confirmation instruction corresponding to the pending processing result information. The result confirmation instruction is used to enable the server to store the pending processing result information as business processing result information, associate the business processing result information with the target witnessing task, and send a reply prompt information corresponding to the target witnessing task to the first type of user of the target client. The reply prompt information is used to enable the client terminal to display the business processing result information of the target witnessing task if it receives the reply prompt information corresponding to the target witnessing task and detects the first type of user's witnessing result query operation on the target witnessing task.

12. A proxy witnessing business processing device, characterized in that, Applied to the second entrusted terminal, including: The second information receiving unit is used to receive witness implementation reminder information sent by the server; An implementation reminder display unit is used to display the witness implementation reminder information; the witness implementation reminder information is used to remind the witness implementation user to conduct on-site witnessing for the corresponding target witnessing project information, and to upload witnessing result information for the corresponding target witnessing project information through the second entrusted terminal; the witness implementation user is determined by the second type of user corresponding to the target entrusted party through the first entrusted terminal inputting the item allocation operation corresponding to the target witnessing project information of the target witnessing task, and sent to the server; the witness implementation user is the third type of user corresponding to the target entrusted party; the target witnessing project information represents the pending items that need to be entrusted to the target entrusted party for processing; the task configuration information includes the target witnessing project information, the target entrusting party identifier, and the target entrusted party identifier; the task configuration information is obtained by the entrusting terminal in response to receiving the business initiation instruction input by the first type of user of the target entrusting party; the task configuration information and the business initiation... The instructions correspond to the following: The task configuration information is sent to the server so that the server can create a target witnessing task according to the task configuration information, and send task prompt information to the second type of user of the first entrusted terminal corresponding to the target entrusted party, and send pending review prompt information corresponding to the pending review result information to the second type of user; The task prompt information is used to remind the user to respond to the task; The target witnessing task includes the target witnessing project information, the target entrusting party identifier, the target entrusted party identifier, and the target witnessing task number; The task prompt information is also used to display task processing reminder information corresponding to the target witnessing task based on the task prompt information; The task processing reminder information is used to remind the second type of user corresponding to the target entrusted party to respond to the task in order to determine the witnessing implementation user; The witnessing implementation user is used to enable the server to associate and store the witnessing implementation user with the target witnessing task, and send witnessing implementation reminder information to the witnessing implementation user; The witnessing result uploading unit is used to respond to receiving a witnessing upload operation from the witnessing implementation user for the corresponding target witnessing project information, and to send the witnessing result information for the corresponding target witnessing project information to the server; the witnessing result information is used by the server to generate pending processing result information corresponding to the target witnessing task; the pending processing prompt information is used to prompt the second type of user to perform a review operation on the pending processing result information corresponding to the target witnessing task; the confirmation review operation of the second type of user on the pending processing result information corresponding to the pending processing prompt information is used to generate a result confirmation instruction corresponding to the pending processing result information; the result confirmation instruction is used to enable the server to store the pending processing result information as business processing result information, associate the business processing result information with the target witnessing task, and send a reply prompt information corresponding to the target witnessing task to the first type of user of the target client; the reply prompt information is used to enable the client terminal to display the business processing result information of the target witnessing task if it receives the reply prompt information corresponding to the target witnessing task and detects the first type of user's witnessing result query operation on the target witnessing task.

13. A device for processing proxy witnessing services, characterized in that, Applied to servers, including: The third information receiving unit is used to receive task configuration information sent by the entrusting terminal; the task configuration information includes target witnessing project information, target entrusting party identifier and target trustee identifier; The task creation unit is used to create a target witnessing task based on the task configuration information; the target witnessing task includes the target witnessing project information, the target client identifier, the target trustee identifier, and the target witnessing task number; The task prompt transmission unit is used to send task prompt information corresponding to the target witnessing task to the second type of user corresponding to the target entrusted party; the task prompt information is used to remind the user to respond to the task; the second type of user is logged into the first entrusted terminal; The review prompt transmission unit is used to send a review prompt message to the second type of user in response to receiving the pending review result information uploaded by the third type of user corresponding to the target entrusted party; the review prompt message is used to prompt the second type of user to review the pending review result information corresponding to the target witnessing task; the task prompt message is also used to display task processing reminder information corresponding to the target witnessing task based on the task prompt message; the task processing reminder information is used to remind the second type of user corresponding to the target entrusted party to respond to the task, so as to determine the witnessing implementation user; the witnessing implementation user is used to enable the server to match the witnessing implementation user with the target witnessing task. The witnessing task is associated with storage, and a witnessing implementation reminder message is sent to the witnessing implementation user. The witnessing implementation reminder message is used to remind the witnessing implementation user to conduct on-site witnessing for the corresponding target witnessing project information, and to upload witnessing result information for the corresponding target witnessing project information through the second entrusted terminal. The witnessing result information is used to form the pending processing result information corresponding to the target witnessing task. The witnessing implementation user is a third type of user corresponding to the target entrusted party. The second type of user's confirmation and review operation on the pending processing result information corresponding to the pending reminder message is used to generate a result confirmation instruction corresponding to the pending processing result information. The result information locking unit is used to respond to receiving a result confirmation instruction corresponding to the pending processing result information input by the second type of user through the first entrusted terminal, to treat the pending processing result information as business processing result information, and to associate and store the business processing result information with the target witness task. The reply prompt transmission unit is used to send reply prompt information corresponding to the target witnessing task to the first type of users of the target client. The witnessing result feedback unit is used to respond to receiving a processing result query instruction by sending the business processing result information of the target witnessing task to the entrusting terminal, so that the entrusting terminal displays the business processing result information of the target witnessing task; the processing result query instruction is sent by the entrusting terminal when it receives the reply prompt information corresponding to the target witnessing task and detects the first type of user's witnessing result query operation on the target witnessing task.

14. A computer-readable storage medium storing a computer program therein, characterized in that: When the computer program is executed by the processor, it implements the method of any one of claims 1 to 3, the method of any one of claims 4 to 6, the method of claim 7, the method of claim 8, or the method of claim 9.

15. An electronic device, characterized in that, The method includes a memory and a processor, wherein the memory stores a computer program that can run on the processor, and when the computer program is executed by the processor, it implements the method of any one of claims 1 to 3, or the method of any one of claims 4 to 6, or the method of claim 7, or the method of claim 8, or the method of claim 9.

16. A computer program product, characterized in that, It includes computer instructions stored in a computer-readable storage medium; when a processor of a computer device reads the computer instructions from the computer-readable storage medium, the processor executes the computer instructions, causing the computer device to perform the method of any one of claims 1 to 3, or the method of any one of claims 4 to 6, or the method of claim 7, or the method of claim 8, or the method of claim 9.

Citation Information

Patent Citations

  • Information interaction method and computer readable medium

    CN108259487A