A method and apparatus for software operation and maintenance
By establishing directed graph data of log and code information, and combining computer vision and knowledge graph technologies, software operation and maintenance problems are automatically identified and resolved, achieving efficient software operation and maintenance without human intervention, and improving user experience and operation and maintenance efficiency.
CN115658125BActive Publication Date: 2026-07-21CHINA TELECOM CORP LTD
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Patent Information
- Authority / Receiving Office
- CN · China
- Patent Type
- Patents(China)
- Current Assignee / Owner
- CHINA TELECOM CORP LTD
- Filing Date
- 2022-09-23
- Publication Date
- 2026-07-21
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Figure CN115658125B_ABST
Abstract
Embodiments of the present application provide a kind of software operation and maintenance method and device, the method comprises: the directed graph data between log information and code information is established;Wherein, the vertex object in the directed graph data corresponds a log information, the edge object in the directed graph data corresponds a code information;The user problem information of software client is acquired;From the directed graph data, the target vertex object corresponding to the user problem information is determined, and the target edge object corresponding to the target vertex object is determined;The target log information corresponding to the target vertex object and the target code information corresponding to the target edge object are determined, and according to the target log information and the target code information, the solution to the user problem information is generated.By embodiments of the present application, software operation and maintenance are realized by automatically finding and analyzing the log and code corresponding to the problem, without manual intervention, improve the efficiency of software operation and maintenance.
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