Intelligent question answering method and device, equipment and readable storage medium

By generating multiple answers using a pre-set common question and answer database and knowledge graph in the intelligent question answering system, and selecting the answer with the highest confidence, the problem of limited question answering effectiveness in existing question answering systems is solved, and the accuracy and efficiency of the question answering system are improved.

CN115687591BActive Publication Date: 2026-07-21ANHUI IFLYTEK INTELLIGENT SYST
View PDF 3 Cites 0 Cited by

Patent Information

Authority / Receiving Office
CN · China
Patent Type
Patents(China)
Current Assignee / Owner
ANHUI IFLYTEK INTELLIGENT SYST
Filing Date
2022-11-08
Publication Date
2026-07-21

AI Technical Summary

Technical Problem

Existing intelligent question answering systems are limited in their performance in FAQ-based question answering systems by the size and quality of the standard question database. Knowledge graph-based natural language question answering systems (KBQA) perform poorly in answering questions of the type of explanation or cause, and have high computational complexity.

Method used

By acquiring the user's input question, the first answer is determined using a pre-set common question and answer database. The second answer is generated based on the answer path sequence in the pre-set knowledge graph, and the third answer is generated through various processing strategies. Finally, the answer with the highest confidence is selected from multiple answers as the final answer.

Benefits of technology

The question-and-answer effect has been improved by generating multiple answers through various processing methods and selecting the answer with the highest confidence, thereby improving the accuracy and efficiency of the question-and-answer system.

✦ Generated by Eureka AI based on patent content.

Smart Images

  • Figure CN115687591B_ABST
    Figure CN115687591B_ABST
Patent Text Reader

Abstract

The application discloses an intelligent question and answer method and device, equipment and a readable storage medium. After obtaining a question input by a user, a first answer is determined based on the question input by the user and a preset common question and answer library. Then, an answer path sequence of the question input by the user in a preset knowledge graph is determined, a second answer is generated based on the answer path sequence of the question input by the user in the preset knowledge graph, a question is generated based on the answer path sequence of the question input by the user in the preset knowledge graph, a third answer is determined based on the generated question and the common question and answer library, and finally, the answer with the highest confidence is determined as a final answer. In the scheme, the preset common question and answer library and the preset knowledge graph are used simultaneously, multiple processing methods are adopted, multiple answers are generated, and the answer with the highest confidence is determined from the multiple answers as the final answer, which improves the question and answer effect to a certain extent.
Need to check novelty before this filing date? Find Prior Art