Activity maintenance method and device, computer device, and storage medium

Abstract

The application relates to an activity maintenance method and device, computer equipment and a storage medium. The application relates to the technical field of artificial intelligence. The method comprises the following steps: in response to an online instruction of a new activity, acquiring transaction touch point information, page information of an intermediate page and program information of an activity system to be maintained; the transaction touch point information is configured into the page information according to an interaction strategy of the activity system to obtain touch point page information; the interaction strategy of the activity system is strategy information for interactive connection between the intermediate page and each platform in the activity system; the program information of the activity system to be maintained is subjected to interactive maintenance processing according to the touch point page information to obtain maintained program information of the activity system; and the transaction touch point information in the touch point page information is associated with the maintained program information of the activity system to complete an activity maintenance operation of the activity system. The method can improve the efficiency of activity maintenance.

Description

Technical Field

[0001] This application relates to the field of artificial intelligence technology, and in particular to an activity maintenance method, apparatus, computer equipment, and storage medium. Background Technology

[0002] When creating an event, different transaction scenarios require determining interaction strategies among multiple platforms within the event system. Then, based on this interaction strategy, the event system is taken offline, and the corresponding program is modified and adjusted for the specific event before testing and release, thus completing the event's launch. However, each event will require maintenance and adjustments during execution due to various issues. The event system can comprise the operations platform, the APP (Application) channel platform, and the transaction platform.

[0003] When a new transaction scenario requires event maintenance, traditional event maintenance methods require multiple platforms within the event system to redefine their interaction strategies, modify and adjust the corresponding program of the event system according to the interaction strategy, and retest, release, and go live to complete the maintenance, resulting in low efficiency of event maintenance. Summary of the Invention

[0004] Therefore, it is necessary to provide an activity maintenance method, apparatus, computer equipment, computer-readable storage medium, and computer program product to address the aforementioned technical problems.

[0005] Firstly, this application provides an activity maintenance method. The method includes:

[0006] In response to the launch command of a new activity, the system obtains transaction touchpoint information, intermediate page information, and program information of the activity system to be maintained; the intermediate page is used to connect various platforms in the activity system, and the transaction touchpoint information is used to execute interactive operations of various platforms in the activity system in the new activity.

[0007] The transaction touchpoint information is configured into the page information according to the interaction strategy of the activity system to obtain touchpoint page information; the interaction strategy of the activity system is the strategy information for the interaction connection between the intermediate page and various platforms in the activity system.

[0008] Based on the touch page information, the program information of the activity system to be maintained is interactively maintained to obtain the program information of the maintained activity system.

[0009] Associating the transaction touchpoint information in the touchpoint page information with the program information of the maintained activity system completes the activity maintenance operation of the activity system.

[0010] Optionally, the program information of the activity system to be maintained includes multiple activity interaction information of the new activity, and the acquisition of transaction touchpoint information includes:

[0011] Obtain the program information of the active system to be maintained, as well as the information of each initial transaction contact point;

[0012] Based on the activity interaction information of the program information of the activity system to be maintained, match the initial transaction touchpoint information related to each activity interaction information in each initial transaction touchpoint information; the activity interaction information is the information that the new activity needs to interact between the various platforms of the activity system.

[0013] For each activity interaction, the trigger condition information in the initial transaction touchpoint information is adjusted according to the activity interaction information to obtain the transaction touchpoint information corresponding to the activity interaction information.

[0014] Optionally, obtaining the page information of the intermediate page includes:

[0015] Establish initial page template information, and obtain multiple regular touchpoint information based on the type and number of transaction touchpoint information;

[0016] The page information of the intermediate page is obtained by associating the information of each of the conventional touch points with the information of the initial page template.

[0017] Optionally, configuring the transaction touchpoint information into the page information according to the interaction strategy of the activity system to obtain touchpoint page information includes:

[0018] For each transaction touchpoint, select the corresponding regular touchpoint information from the page information;

[0019] Replace the program information of the regular touchpoint information corresponding to the transaction touchpoint information with the activity interaction information corresponding to the transaction touchpoint information to complete the configuration operation of the transaction touchpoint information.

[0020] Once all transaction touchpoint information has been configured, the configured page information will be used as the touchpoint page information.

[0021] Optionally, the method further includes:

[0022] In response to the user's input operation on the touchpoint page, obtain the target transaction touchpoint information corresponding to the user;

[0023] Based on the target transaction touchpoint information, query the first transaction touchpoint information corresponding to the target transaction touchpoint information in the touchpoint page information;

[0024] Based on the target transaction touchpoint information, the activity task information corresponding to the first transaction touchpoint information is executed to obtain the activity execution result, and the activity execution result is transmitted to the user's client.

[0025] Optionally, before executing the activity task information of the maintained activity system corresponding to the first transaction touchpoint information based on the target transaction touchpoint information, the method further includes:

[0026] Based on the correspondence between the transaction touchpoint information in the touchpoint page information and the activity interaction information of the program information of the maintained activity system, it is determined whether the first transaction touchpoint information has corresponding activity interaction information;

[0027] If there is corresponding activity interaction information in the first transaction touchpoint information, then select the activity interaction information that corresponds to each of the first transaction touchpoint information from among the activity interaction information.

[0028] Secondly, this application also provides an activity maintenance device. The device includes:

[0029] The acquisition module is used to respond to the launch command of a new activity by acquiring transaction touchpoint information, page information of intermediate pages, and program information of the activity system to be maintained; the intermediate pages are used to connect various platforms in the activity system, and the transaction touchpoint information is used to execute the interactive operations of various platforms in the activity system in the new activity.

[0030] The configuration module is used to configure the transaction touchpoint information into the page information according to the interaction strategy of the activity system to obtain touchpoint page information; the interaction strategy of the activity system is the strategy information for the interaction connection between the intermediate page and various platforms in the activity system.

[0031] The maintenance module is used to perform interactive maintenance processing on the program information of the active system to be maintained based on the touch page information, so as to obtain the program information of the maintained active system.

[0032] The association module is used to associate the transaction touchpoint information in the touchpoint page information with the program information of the maintained activity system, so as to complete the activity maintenance operation of the activity system.

[0033] Optionally, the program information of the activity system to be maintained includes multiple activity interaction information of the new activity, and the acquisition module is specifically used for:

[0034] Obtain the program information of the active system to be maintained, as well as the information of each initial transaction contact point;

[0035] Based on the activity interaction information of the program information of the activity system to be maintained, match the initial transaction touchpoint information related to each activity interaction information in each initial transaction touchpoint information; the activity interaction information is the information that the new activity needs to interact between the various platforms of the activity system.

[0036] For each activity interaction, the trigger condition information in the initial transaction touchpoint information is adjusted according to the activity interaction information to obtain the transaction touchpoint information corresponding to the activity interaction information.

[0037] Optionally, the acquisition module is specifically used for:

[0038] Establish initial page template information, and obtain multiple regular touchpoint information based on the type and number of transaction touchpoint information;

[0039] The page information of the intermediate page is obtained by associating the information of each of the conventional touch points with the information of the initial page template.

[0040] Optionally, the configuration module is specifically used for:

[0041] For each transaction touchpoint, select the corresponding regular touchpoint information from the page information;

[0042] Replace the program information of the regular touchpoint information corresponding to the transaction touchpoint information with the activity interaction information corresponding to the transaction touchpoint information to complete the configuration operation of the transaction touchpoint information.

[0043] Once all transaction touchpoint information has been configured, the configured page information will be used as the touchpoint page information.

[0044] Optionally, the device further includes:

[0045] The response module is used to respond to the user's input operation on the touchpoint page and obtain the target transaction touchpoint information corresponding to the user;

[0046] The query module is used to query, based on the target transaction touchpoint information, the first transaction touchpoint information corresponding to the target transaction touchpoint information in the touchpoint page information;

[0047] The execution module is used to execute the activity task information corresponding to the first transaction touchpoint information according to the target transaction touchpoint information, obtain the activity execution result, and transmit the activity execution result to the user's client.

[0048] Optionally, the device further includes:

[0049] The judgment module is used to determine whether the first transaction touch information has corresponding activity interaction information based on the correspondence between the transaction touch information in the touch page information and the activity interaction information of the program information of the maintained activity system.

[0050] The filtering module is used to filter out the activity interaction information corresponding to each of the first transaction touchpoints when there is corresponding activity interaction information in the first transaction touchpoint information.

[0051] Thirdly, this application provides a computer device. The computer device includes a memory and a processor, the memory storing a computer program, and the processor executing the computer program to implement the steps of the method described in any one of the first aspects.

[0052] Fourthly, this application provides a computer-readable storage medium having a computer program stored thereon that, when executed by a processor, implements the steps of the method described in any one of the first aspects.

[0053] Fifthly, this application provides a computer program product. The computer program product includes a computer program that, when executed by a processor, implements the steps of the method described in any one of the first aspects.

[0054] The aforementioned activity maintenance method, apparatus, computer equipment, and storage medium, in response to a new activity launch command, acquire transaction touchpoint information, intermediate page information, and program information of the activity system to be maintained. The intermediate page connects various platforms within the activity system, and the transaction touchpoint information executes interactive operations between these platforms in the new activity. The transaction touchpoint information is configured into the page information according to the activity system's interaction strategy to obtain touchpoint page information. The activity system's interaction strategy is the policy information for the intermediate page's interactive connection with the various platforms within the activity system. Based on the touchpoint page information, interactive maintenance processing is performed on the program information of the activity system to be maintained, resulting in maintained program information. The transaction touchpoint information in the touchpoint page information is associated with the maintained program information of the activity system to complete the activity maintenance operation. By configuring transaction touchpoint information in the page information and establishing a correspondence between the transaction touchpoint information in the touchpoint page information and the activity task information of the maintained activity system, it is possible to maintain and adjust the transaction touchpoint information simultaneously when maintaining the activity system, thereby improving the efficiency of activity maintenance. Attached Figure Description

[0055] Figure 1 This is a flowchart illustrating an activity maintenance method in one embodiment;

[0056] Figure 2 This is a flowchart illustrating an example of activity maintenance in one embodiment;

[0057] Figure 3 This is a structural block diagram of the active maintenance device in one embodiment;

[0058] Figure 4 This is an internal structural diagram of a computer device in one embodiment. Detailed Implementation

[0059] To make the objectives, technical solutions, and advantages of this application clearer, the following detailed description is provided in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative and not intended to limit the scope of this application.

[0060] The activity maintenance method provided in this application can be applied to a terminal, a server, or a system including both a terminal and a server, and is implemented through interaction between the terminal and the server. The terminal can include, but is not limited to, various personal computers, laptops, tablets, etc. By configuring transaction touchpoint information in the page information and establishing a correspondence between the transaction touchpoint information in the touchpoint page information and the activity task information of the maintained activity system, the efficiency of activity maintenance is improved because it is not necessary to simultaneously maintain and adjust the transaction touchpoint information when maintaining the activity system.

[0061] In one embodiment, such as Figure 1 As shown, an activity maintenance method is provided. Taking the application of this method to a terminal as an example, the method includes the following steps:

[0062] Step S101: In response to the launch instruction of the new activity, obtain transaction touchpoint information, page information of intermediate pages, and program information of the activity system to be maintained.

[0063] The intermediate page connects the various platforms in the activity system, and the transaction touchpoint information is used to execute the interactive operations of the various platforms in the activity system in the new activity.

[0064] In this embodiment, in response to the launch command of a new activity, the terminal performs program maintenance on each platform of the interactive system for that new activity, obtaining the program information of the activity system to be maintained (i.e., the program information of the activity system to be maintained) for the intermediate page. The terminal retrieves the transaction touchpoint information corresponding to the activity task information of the new activity from the database, and establishes the page information of the intermediate page based on the page template and the transaction touchpoint information. The specific process of obtaining the transaction touchpoint information and the page information of the intermediate page will be described in detail later. The new activity can be, but is not limited to, any type of activity content that requires interaction and connection between multiple platforms.

[0065] Step S102: Configure the transaction touchpoint information into the page information according to the interaction strategy of the activity system to obtain the touchpoint page information.

[0066] The interaction strategy of the activity system refers to the strategy information for the interaction and connection between the intermediate page and various platforms in the activity system.

[0067] In this embodiment, the terminal, through the interaction strategy of the activity system, adjusts the corresponding touch information in the page information for each transaction touch point according to the triggering conditions of the transaction touch point, thus obtaining the adjusted touch information of the page information. Similarly, through the above steps, the terminal obtains all the touch information of the adjusted page information. The terminal uses all the touch information of the adjusted page information as the touch page information. Each transaction touch point has corresponding touch information in the page information, and the transaction touch information and the corresponding touch information have the same type, which can be the interaction method, the type of interaction information, and the interaction triggering method, etc. The specific configuration process will be explained in detail later.

[0068] Step S103: Based on the touch page information, perform interactive maintenance processing on the program information of the active system to be maintained, and obtain the program information of the maintained active system.

[0069] In this embodiment, the terminal adjusts the program information of each platform in the activity system to be maintained, based on the interaction process between the platform and other platforms in the new activity, as well as the way information data is transmitted during the interaction, according to each transaction touch point information in the touch point page information (i.e., interaction maintenance processing), thereby obtaining the program information interface of the platform corresponding to each transaction touch point information in the touch point page information, thus completing the maintenance operation of the program information of the activity system.

[0070] Step S104: Associate the transaction touchpoint information in the touchpoint page information with the program information of the maintained activity system to complete the activity maintenance operation of the activity system.

[0071] In this embodiment, the terminal uses the program information interface of the platform corresponding to each transaction touch point in the touch point page information obtained in step S103 to associate each program information interface with the transaction touch point in the touch point page. This allows the activity system to complete the interactive operations of each platform in the activity system for the activity through the touch point page information after the user enters user information in the touch point page information, thereby enabling the user to participate in or complete the activity.

[0072] Based on the above solution, by configuring transaction touchpoint information in the page information and establishing a correspondence between the transaction touchpoint information in the touchpoint page information and the activity task information of the maintained activity system, it is possible to improve the efficiency of activity maintenance by eliminating the need to simultaneously maintain and adjust the transaction touchpoint information when maintaining the activity system.

[0073] Optionally, the program information of the activity system to be maintained includes multiple activity interaction information of the new activity. The transaction touchpoint information is obtained, including: obtaining the program information of the activity system to be maintained and each initial transaction touchpoint; matching the initial transaction touchpoint information related to each activity interaction information in the initial transaction touchpoint information based on the activity interaction information of the program information of the activity system to be maintained; the activity interaction information is the information that the new activity needs to interact with between various platforms of the activity system; for each activity interaction information, adjusting the trigger condition information in the initial transaction touchpoint information based on the activity interaction information to obtain the transaction touchpoint information corresponding to the activity interaction information.

[0074] In this embodiment, the terminal randomly obtains multiple touchpoint information from a touchpoint information database and uses this touchpoint information as the initial transaction touchpoint information. The terminal obtains the program information of the activity system for the page information to be maintained (i.e., the program information of the activity system to be maintained) by responding to the staff's page interaction maintenance operations. The program information of the activity system for each page information to be maintained includes program information from multiple platforms. When the program information of two platforms interacts with the activity, one interaction process corresponds to one activity interaction information; therefore, the program information of the activity system contains multiple activity interaction information.

[0075] Based on the activity interaction information of the program information of the activity system to be maintained, the terminal matches the initial transaction touchpoint information related to each activity interaction information in each initial transaction touchpoint information. One activity interaction information corresponds to one initial transaction touchpoint information. The activity interaction information is the information that the new activity needs to interact between the platforms in the activity system.

[0076] For each activity interaction, the terminal adjusts the trigger conditions in the initial transaction touchpoint information based on the corresponding activity interaction content. This ensures that when the transaction touchpoint receives the corresponding trigger conditions, it can trigger the activity interaction content, thereby completing the platform-to-platform interaction operation corresponding to that activity interaction content. Similarly, through the above steps, the terminal obtains all the initial transaction touchpoint information with adjusted trigger conditions and uses this initial transaction touchpoint information as the transaction touchpoint information corresponding to the activity interaction information.

[0077] Based on the above solution, the initial transaction touchpoint information is adjusted by using activity interaction information to obtain transaction touchpoint information, thereby ensuring that the transaction touchpoint information in subsequent touchpoint pages can execute the activity interaction content of the new activity.

[0078] Optionally, the page information of the intermediate page is obtained, including: establishing initial page template information, and obtaining multiple regular touchpoint information according to the type and number of transaction touchpoint information; associating each regular touchpoint information with the initial page template information to obtain the page information of the intermediate page.

[0079] In this embodiment, the terminal obtains multiple page template information through a page template information library or other network channels, selects the page template information related to the new activity from these multiple page template information, and uses this page template information related to the new activity as the initial page template information. This page template information does not include touchpoint information. According to the type and number of transaction touchpoint information, the terminal selects regular touchpoint information of the same type as each transaction touchpoint information from the touchpoint information library, obtaining multiple regular touchpoint information. The terminal associates each regular touchpoint information with the initial page template information to obtain the page information of the intermediate page.

[0080] Based on the above solution, the page information of the intermediate page is obtained through transaction touchpoint information, which improves the efficiency of configuring transaction touchpoint information into page information.

[0081] Optionally, the transaction touchpoint information is configured into the page information according to the interaction strategy of the activity system to obtain touchpoint page information, including: for each transaction touchpoint information, selecting the regular touchpoint information corresponding to the transaction touchpoint information in the page information; replacing the program information of the regular touchpoint information corresponding to the transaction touchpoint information with the activity interaction information corresponding to the transaction touchpoint information to complete the configuration operation of the transaction touchpoint information; and when the configuration operation of all transaction touchpoint information is completed, using the configured page information as the touchpoint page information.

[0082] In this embodiment, for each transaction touchpoint, the terminal selects the corresponding regular touchpoint information from the page information and replaces the program information of the regular touchpoint information with the activity interaction information corresponding to the transaction touchpoint information, thus completing the configuration operation of the transaction touchpoint information. Similarly, through the above steps, the terminal completes the configuration operation of all transaction touchpoint information. Once all transaction touchpoint information has been configured, the terminal uses the configured page information as the touchpoint page information.

[0083] Based on the above solution, by configuring transaction touchpoint information into page information, a data interface is provided for subsequent use of page information to replace interactive operations of various platforms in the activity system.

[0084] Optionally, the method further includes: responding to a user's input operation on the touchpoint page, obtaining the target transaction touchpoint information corresponding to the user; querying the first transaction touchpoint information corresponding to the target transaction touchpoint information in the touchpoint page information based on the target transaction touchpoint information; executing the activity task information corresponding to the first transaction touchpoint information based on the target transaction touchpoint information, obtaining the activity execution result, and transmitting the activity execution result to the user's client.

[0085] In this embodiment, the terminal responds to the user's input operation on the touchpoint page and obtains the target transaction touchpoint information entered by the user in the touchpoint page information of the intermediate page. For each target transaction touchpoint information, the terminal queries the transaction touchpoint information corresponding to that target transaction touchpoint information in the transaction touchpoint information of the touchpoint page information, and uses the transaction touchpoint information corresponding to that target transaction touchpoint information as the first transaction touchpoint information. Similarly, the terminal obtains each first transaction touchpoint information through the above method. Based on the transaction touchpoint information corresponding to the target transaction touchpoint information (i.e., the first transaction touchpoint information), the terminal executes the interactive operation content of the activity task information corresponding to the first transaction touchpoint information to obtain the activity result of the user participating in the new activity. The terminal transmits the activity execution result to the user's client, thereby completing the processing of the user's participation in the new activity.

[0086] Based on the above solution, the terminal can complete the interactive operations of various platforms of the activity system through the touch page, thereby improving the efficiency of activity maintenance.

[0087] Optionally, before executing the activity task information of the maintained activity system corresponding to the first transaction touchpoint information based on the target transaction touchpoint information, the method further includes: determining whether the first transaction touchpoint information has corresponding activity interaction information based on the correspondence between the transaction touchpoint information in the touchpoint page information and the activity interaction information of the program information of the maintained activity system; if the first transaction touchpoint information has corresponding activity interaction information, filtering the activity interaction information corresponding to each first transaction touchpoint information from the activity interaction information.

[0088] In this embodiment, the terminal determines whether the first transaction touchpoint information has corresponding activity interaction information based on the correspondence between the transaction touchpoint information in the touchpoint page information and the activity interaction information in the maintained activity system program information. If the first transaction touchpoint information does not have corresponding activity interaction information, the terminal sends a prompt text message such as "Information is incorrect, please re-enter" to the user's client and re-acquires the user's first transaction touchpoint information. If the first transaction touchpoint information has corresponding activity interaction information, the terminal filters out the activity interaction information corresponding to each first transaction touchpoint information from among the various activity interaction information.

[0089] Based on the above solution, by adjusting the information at the first transaction touchpoint, we can ensure that users can participate in new activities more accurately.

[0090] This application also provides an example of activity maintenance, such as Figure 2 As shown, the specific processing procedure includes the following steps:

[0091] Step S201: In response to the new activity launch instruction, obtain the program information of the activity system to be maintained, as well as the information of each initial transaction touchpoint.

[0092] Step S202: Based on the activity interaction information of the program information of the activity system to be maintained, match the initial transaction contact information related to each activity interaction information in the initial transaction contact information.

[0093] Step S203: For each activity interaction information, adjust the trigger condition information in the initial transaction touchpoint information according to the activity interaction information to obtain the transaction touchpoint information corresponding to the activity interaction information.

[0094] Step S204: Establish initial page template information, and obtain multiple regular touchpoint information according to the type and number of transaction touchpoint information.

[0095] Step S205: Associate the information of each regular touch point with the initial page template information to obtain the page information of the intermediate page.

[0096] Step S206: For each transaction touchpoint information, select the regular touchpoint information corresponding to the transaction touchpoint information in the page information.

[0097] Step S207: Replace the program information of the regular touchpoint information corresponding to the transaction touchpoint information with the activity interaction information corresponding to the transaction touchpoint information to complete the configuration operation of the transaction touchpoint information.

[0098] In step S208, after all transaction touchpoint information has been configured, the configured page information is used as the touchpoint page information.

[0099] Step S209: Based on the touch page information, perform interactive maintenance processing on the program information of the active system to be maintained, and obtain the program information of the maintained active system.

[0100] Step S210: Associate the transaction touchpoint information in the touchpoint page information with the program information of the maintained activity system to complete the activity maintenance operation of the activity system.

[0101] It should be understood that although the steps in the flowcharts of the embodiments described above are shown sequentially according to the arrows, these steps are not necessarily executed in the order indicated by the arrows. Unless explicitly stated herein, there is no strict order restriction on the execution of these steps, and they can be executed in other orders. Moreover, at least some steps in the flowcharts of the embodiments described above may include multiple steps or multiple stages. These steps or stages are not necessarily completed at the same time, but can be executed at different times. The execution order of these steps or stages is not necessarily sequential, but can be performed alternately or in turn with other steps or at least some of the steps or stages of other steps.

[0102] Based on the same inventive concept, this application also provides an activity maintenance device for implementing the activity maintenance method described above. The solution provided by this device is similar to the solution described in the above method; therefore, the specific limitations in one or more activity maintenance device embodiments provided below can be found in the limitations of the activity maintenance method described above, and will not be repeated here.

[0103] In one embodiment, such as Figure 3 As shown, an activity maintenance device is provided, including: an acquisition module 310, a configuration module 320, a maintenance module 330, and an association module 340, wherein:

[0104] The acquisition module 310 is used to respond to the launch command of a new activity by acquiring transaction touchpoint information, page information of intermediate pages, and program information of the activity system to be maintained; the intermediate pages are used to connect various platforms in the activity system, and the transaction touchpoint information is used to execute interactive operations of various platforms in the activity system in the new activity.

[0105] The configuration module 320 is used to configure the transaction touchpoint information into the page information according to the interaction strategy of the activity system to obtain the touchpoint page information; the interaction strategy of the activity system is the strategy information for the interaction connection between the intermediate page and various platforms in the activity system.

[0106] Maintenance module 330 is used to perform interactive maintenance processing on the program information of the active system to be maintained based on the touch page information, and obtain the program information of the active system that has been maintained.

[0107] The association module 340 is used to associate the transaction touchpoint information in the touchpoint page information with the program information of the maintained activity system to complete the activity maintenance operation of the activity system.

[0108] Optionally, the program information of the activity system to be maintained includes multiple activity interaction information of the new activity. Module 310 is specifically used for:

[0109] Obtain program information for the active system to be maintained, as well as information on each initial transaction touchpoint;

[0110] Based on the activity interaction information of the program information of the activity system to be maintained, match the initial transaction touchpoint information related to each activity interaction information in the initial transaction touchpoint information; the activity interaction information is the information that the new activity needs to interact between the various platforms of the activity system.

[0111] For each activity interaction, the trigger condition information in the initial transaction touchpoint information is adjusted according to the activity interaction information to obtain the transaction touchpoint information corresponding to the activity interaction information.

[0112] Optionally, module 310 is used for:

[0113] Establish initial page template information, and obtain multiple regular touchpoint information based on the type and number of transaction touchpoint information;

[0114] By associating the information of each regular touchpoint with the initial page template information, the page information of the intermediate page is obtained.

[0115] Optional, configuration module 320, specifically used for:

[0116] For each transaction touchpoint, select the corresponding regular touchpoint information in the page information;

[0117] Replace the activity interaction information corresponding to the transaction touchpoint information with the program information of the regular touchpoint information corresponding to the transaction touchpoint information to complete the configuration operation of the transaction touchpoint information.

[0118] Once all transaction touchpoint information has been configured, the configured page information will be used as the touchpoint page information.

[0119] Optionally, the device also includes:

[0120] The response module is used to respond to the user's input on the touchpoint page and obtain the user's corresponding target transaction touchpoint information;

[0121] The query module is used to query the first transaction touchpoint information corresponding to the target transaction touchpoint information in the touchpoint page information based on the target transaction touchpoint information;

[0122] The execution module is used to execute the activity task information corresponding to the first transaction touchpoint information based on the target transaction touchpoint information, obtain the activity execution result, and transmit the activity execution result to the user's client.

[0123] Optionally, the device also includes:

[0124] The judgment module is used to determine whether the first transaction touchpoint information has corresponding activity interaction information based on the correspondence between the transaction touchpoint information in the touchpoint page information and the activity interaction information of the program information of the maintained activity system.

[0125] The filtering module is used to filter the activity interaction information corresponding to each first transaction touchpoint information when there is corresponding activity interaction information in the first transaction touchpoint information.

[0126] Each module in the aforementioned activity maintenance device can be implemented entirely or partially through software, hardware, or a combination thereof. These modules can be embedded in or independent of the processor in a computer device, or stored in the memory of a computer device as software, so that the processor can call and execute the operations corresponding to each module.

[0127] In one embodiment, a computer device is provided, which may be a terminal, and its internal structure diagram may be as follows: Figure 4 As shown, the computer device includes a processor, memory, communication interface, display screen, and input devices connected via a system bus. The processor provides computing and control capabilities. The memory includes non-volatile storage media and internal memory. The non-volatile storage media stores the operating system and computer programs. The internal memory provides an environment for the operation of the operating system and computer programs stored in the non-volatile storage media. The communication interface is used for wired or wireless communication with external terminals; wireless communication can be achieved through Wi-Fi, mobile cellular networks, NFC (Near Field Communication), or other technologies. When the computer program is executed by the processor, it implements an active maintenance method. The display screen can be an LCD screen or an e-ink screen. The input devices can be a touch layer covering the display screen, buttons, a trackball, or a touchpad mounted on the computer device casing, or an external keyboard, touchpad, or mouse.

[0128] Those skilled in the art will understand that Figure 4 The structure shown is merely a block diagram of a portion of the structure related to the present application and does not constitute a limitation on the computer device to which the present application is applied. Specific computer devices may include more or fewer components than those shown in the figure, or combine certain components, or have different component arrangements.

[0129] In one embodiment, a computer device is provided, including a memory and a processor. In response to an online command for a new activity, the memory acquires transaction touchpoint information, page information of an intermediate page, and program information of an activity system to be maintained. The intermediate page is used to connect various platforms in the activity system, and the transaction touchpoint information is used to execute interactive operations of the various platforms in the activity system in the new activity.

[0130] The transaction touchpoint information is configured into the page information according to the interaction strategy of the activity system to obtain touchpoint page information; the interaction strategy of the activity system is the strategy information for the interaction connection between the intermediate page and various platforms in the activity system.

[0131] Based on the touch page information, the program information of the activity system to be maintained is interactively maintained to obtain the program information of the maintained activity system.

[0132] Associating the transaction touchpoint information in the touchpoint page information with the program information of the maintained activity system completes the activity maintenance operation of the activity system.

[0133] Optionally, the program information of the activity system to be maintained includes multiple activity interaction information of the new activity, and the acquisition of transaction touchpoint information includes:

[0134] Obtain the program information of the active system to be maintained, as well as the information of each initial transaction contact point;

[0135] Based on the activity interaction information of the program information of the activity system to be maintained, match the initial transaction touchpoint information related to each activity interaction information in each initial transaction touchpoint information; the activity interaction information is the information that the new activity needs to interact between the various platforms of the activity system.

[0136] For each activity interaction, the trigger condition information in the initial transaction touchpoint information is adjusted according to the activity interaction information to obtain the transaction touchpoint information corresponding to the activity interaction information.

[0137] Optionally, obtaining the page information of the intermediate page includes:

[0138] Establish initial page template information, and obtain multiple regular touchpoint information based on the type and number of transaction touchpoint information;

[0139] The page information of the intermediate page is obtained by associating the information of each of the conventional touch points with the information of the initial page template.

[0140] Optionally, configuring the transaction touchpoint information into the page information according to the interaction strategy of the activity system to obtain touchpoint page information includes:

[0141] For each transaction touchpoint, select the corresponding regular touchpoint information from the page information;

[0142] Replace the program information of the regular touchpoint information corresponding to the transaction touchpoint information with the activity interaction information corresponding to the transaction touchpoint information to complete the configuration operation of the transaction touchpoint information.

[0143] Once all transaction touchpoint information has been configured, the configured page information will be used as the touchpoint page information.

[0144] Optionally, the method further includes:

[0145] In response to the user's input operation on the touchpoint page, obtain the target transaction touchpoint information corresponding to the user;

[0146] Based on the target transaction touchpoint information, query the first transaction touchpoint information corresponding to the target transaction touchpoint information in the touchpoint page information;

[0147] Based on the target transaction touchpoint information, the activity task information corresponding to the first transaction touchpoint information is executed to obtain the activity execution result, and the activity execution result is transmitted to the user's client.

[0148] Optionally, before executing the activity task information of the maintained activity system corresponding to the first transaction touchpoint information based on the target transaction touchpoint information, the method further includes:

[0149] Based on the correspondence between the transaction touchpoint information in the touchpoint page information and the activity interaction information of the program information of the maintained activity system, it is determined whether the first transaction touchpoint information has corresponding activity interaction information;

[0150] If there is corresponding activity interaction information in the first transaction touchpoint information, then select the activity interaction information that corresponds to each of the first transaction touchpoint information from among the activity interaction information.

[0151] In one embodiment, a computer-readable storage medium is provided having a computer program stored thereon, the computer program performing the following steps when executed by a processor:

[0152] In response to the launch command of a new activity, the system obtains transaction touchpoint information, intermediate page information, and program information of the activity system to be maintained; the intermediate page is used to connect various platforms in the activity system, and the transaction touchpoint information is used to execute interactive operations of various platforms in the activity system in the new activity.

[0153] The transaction touchpoint information is configured into the page information according to the interaction strategy of the activity system to obtain touchpoint page information; the interaction strategy of the activity system is the strategy information for the interaction connection between the intermediate page and various platforms in the activity system.

[0154] Based on the touch page information, the program information of the activity system to be maintained is interactively maintained to obtain the program information of the maintained activity system.

[0155] Associating the transaction touchpoint information in the touchpoint page information with the program information of the maintained activity system completes the activity maintenance operation of the activity system.

[0156] Optionally, the program information of the activity system to be maintained includes multiple activity interaction information of the new activity, and the acquisition of transaction touchpoint information includes:

[0157] Obtain the program information of the active system to be maintained, as well as the information of each initial transaction contact point;

[0158] Based on the activity interaction information of the program information of the activity system to be maintained, match the initial transaction touchpoint information related to each activity interaction information in each initial transaction touchpoint information; the activity interaction information is the information that the new activity needs to interact between the various platforms of the activity system.

[0159] For each activity interaction, the trigger condition information in the initial transaction touchpoint information is adjusted according to the activity interaction information to obtain the transaction touchpoint information corresponding to the activity interaction information.

[0160] Optionally, obtaining the page information of the intermediate page includes:

[0161] Establish initial page template information, and obtain multiple regular touchpoint information based on the type and number of transaction touchpoint information;

[0162] The page information of the intermediate page is obtained by associating the information of each of the conventional touch points with the information of the initial page template.

[0163] Optionally, configuring the transaction touchpoint information into the page information according to the interaction strategy of the activity system to obtain touchpoint page information includes:

[0164] For each transaction touchpoint, select the corresponding regular touchpoint information from the page information;

[0165] Replace the program information of the regular touchpoint information corresponding to the transaction touchpoint information with the activity interaction information corresponding to the transaction touchpoint information to complete the configuration operation of the transaction touchpoint information.

[0166] Once all transaction touchpoint information has been configured, the configured page information will be used as the touchpoint page information.

[0167] Optionally, the method further includes:

[0168] In response to the user's input operation on the touchpoint page, obtain the target transaction touchpoint information corresponding to the user;

[0169] Based on the target transaction touchpoint information, query the first transaction touchpoint information corresponding to the target transaction touchpoint information in the touchpoint page information;

[0170] Based on the target transaction touchpoint information, the activity task information corresponding to the first transaction touchpoint information is executed to obtain the activity execution result, and the activity execution result is transmitted to the user's client.

[0171] Optionally, before executing the activity task information of the maintained activity system corresponding to the first transaction touchpoint information based on the target transaction touchpoint information, the method further includes:

[0172] Based on the correspondence between the transaction touchpoint information in the touchpoint page information and the activity interaction information of the program information of the maintained activity system, it is determined whether the first transaction touchpoint information has corresponding activity interaction information;

[0173] If there is corresponding activity interaction information in the first transaction touchpoint information, then select the activity interaction information that corresponds to each of the first transaction touchpoint information from among the activity interaction information.

[0174] In one embodiment, a computer program product is provided, including a computer program that, when executed by a processor, performs the following steps:

[0175] In response to the launch command of a new activity, the system obtains transaction touchpoint information, intermediate page information, and program information of the activity system to be maintained; the intermediate page is used to connect various platforms in the activity system, and the transaction touchpoint information is used to execute interactive operations of various platforms in the activity system in the new activity.

[0176] The transaction touchpoint information is configured into the page information according to the interaction strategy of the activity system to obtain touchpoint page information; the interaction strategy of the activity system is the strategy information for the interaction connection between the intermediate page and various platforms in the activity system.

[0177] Based on the touch page information, the program information of the activity system to be maintained is interactively maintained to obtain the program information of the maintained activity system.

[0178] Associating the transaction touchpoint information in the touchpoint page information with the program information of the maintained activity system completes the activity maintenance operation of the activity system.

[0179] Optionally, the program information of the activity system to be maintained includes multiple activity interaction information of the new activity, and the acquisition of transaction touchpoint information includes:

[0180] Obtain the program information of the active system to be maintained, as well as the information of each initial transaction contact point;

[0181] Based on the activity interaction information of the program information of the activity system to be maintained, match the initial transaction touchpoint information related to each activity interaction information in each initial transaction touchpoint information; the activity interaction information is the information that the new activity needs to interact between the various platforms of the activity system.

[0182] For each activity interaction, the trigger condition information in the initial transaction touchpoint information is adjusted according to the activity interaction information to obtain the transaction touchpoint information corresponding to the activity interaction information.

[0183] Optionally, obtaining the page information of the intermediate page includes:

[0184] Establish initial page template information, and obtain multiple regular touchpoint information based on the type and number of transaction touchpoint information;

[0185] The page information of the intermediate page is obtained by associating the information of each of the conventional touch points with the information of the initial page template.

[0186] Optionally, configuring the transaction touchpoint information into the page information according to the interaction strategy of the activity system to obtain touchpoint page information includes:

[0187] For each transaction touchpoint, select the corresponding regular touchpoint information from the page information;

[0188] Replace the program information of the regular touchpoint information corresponding to the transaction touchpoint information with the activity interaction information corresponding to the transaction touchpoint information to complete the configuration operation of the transaction touchpoint information.

[0189] Once all transaction touchpoint information has been configured, the configured page information will be used as the touchpoint page information.

[0190] Optionally, the method further includes:

[0191] In response to the user's input operation on the touchpoint page, obtain the target transaction touchpoint information corresponding to the user;

[0192] Based on the target transaction touchpoint information, query the first transaction touchpoint information corresponding to the target transaction touchpoint information in the touchpoint page information;

[0193] Based on the target transaction touchpoint information, the activity task information corresponding to the first transaction touchpoint information is executed to obtain the activity execution result, and the activity execution result is transmitted to the user's client.

[0194] Optionally, before executing the activity task information of the maintained activity system corresponding to the first transaction touchpoint information based on the target transaction touchpoint information, the method further includes:

[0195] Based on the correspondence between the transaction touchpoint information in the touchpoint page information and the activity interaction information of the program information of the maintained activity system, it is determined whether the first transaction touchpoint information has corresponding activity interaction information;

[0196] If there is corresponding activity interaction information in the first transaction touchpoint information, then select the activity interaction information that corresponds to each of the first transaction touchpoint information from among the activity interaction information.

[0197] It should be noted that the user information (including but not limited to user device information, user personal information, etc.) and data (including but not limited to data used for analysis, data stored, data displayed, etc.) involved in this application are all information and data authorized by the user or fully authorized by all parties.

[0198] Those skilled in the art will understand that all or part of the processes in the methods of the above embodiments can be implemented by a computer program instructing related hardware. The computer program can be stored in a non-volatile computer-readable storage medium, and when executed, it can include the processes of the embodiments of the above methods. Any references to memory, databases, or other media used in the embodiments provided in this application can include at least one of non-volatile and volatile memory. Non-volatile memory can include read-only memory (ROM), magnetic tape, floppy disk, flash memory, optical memory, high-density embedded non-volatile memory, resistive random access memory (ReRAM), magnetic random access memory (MRAM), ferroelectric random access memory (FRAM), phase change memory (PCM), graphene memory, etc. Volatile memory can include random access memory (RAM) or external cache memory, etc. By way of illustration and not limitation, RAM can take many forms, such as Static Random Access Memory (SRAM) or Dynamic Random Access Memory (DRAM). The databases involved in the embodiments provided in this application may include at least one type of relational database and non-relational database. Non-relational databases may include, but are not limited to, blockchain-based distributed databases. The processors involved in the embodiments provided in this application may be general-purpose processors, central processing units, graphics processing units, digital signal processors, programmable logic devices, quantum computing-based data processing logic devices, etc., and are not limited to these.

[0199] The technical features of the above embodiments can be combined in any way. For the sake of brevity, not all possible combinations of the technical features in the above embodiments are described. However, as long as there is no contradiction in the combination of these technical features, they should be considered to be within the scope of this specification.

[0200] The embodiments described above are merely illustrative of several implementation methods of this application, and while the descriptions are specific and detailed, they should not be construed as limiting the scope of this patent application. It should be noted that those skilled in the art can make various modifications and improvements without departing from the concept of this application, and these all fall within the protection scope of this application. Therefore, the protection scope of this application should be determined by the appended claims.

Claims

1. An activity maintenance method, characterized in that, The method includes: In response to the launch command of a new activity, the system obtains transaction touchpoint information, intermediate page information, and program information of the activity system to be maintained; the intermediate page is used to connect various platforms in the activity system, and the transaction touchpoint information is used to execute interactive operations of various platforms in the activity system in the new activity. The transaction touchpoint information is configured into the page information according to the interaction strategy of the activity system to obtain touchpoint page information; the interaction strategy of the activity system is the strategy information for the interaction connection between the intermediate page and various platforms in the activity system. Based on the touch page information, the program information of the activity system to be maintained is interactively maintained to obtain the program information of the maintained activity system. Associate the transaction touchpoint information in the touchpoint page information with the program information of the maintained activity system to complete the activity maintenance operation of the activity system; The program information of the activity system to be maintained includes multiple activity interaction information of the new activity, and the acquisition of transaction touchpoint information includes: Obtain the program information of the activity system to be maintained, as well as the initial transaction touchpoint information; based on the activity interaction information of the program information of the activity system to be maintained, match the initial transaction touchpoint information related to each activity interaction information in the initial transaction touchpoint information; the activity interaction information is the information that the new activity needs to interact between the various platforms of the activity system; for each activity interaction information, adjust the trigger condition information in the initial transaction touchpoint information according to the activity interaction information to obtain the transaction touchpoint information corresponding to the activity interaction information.

2. The method according to claim 1, characterized in that, The step of obtaining the page information of the intermediate page includes: Establish initial page template information, and obtain multiple regular touchpoint information based on the type and number of transaction touchpoint information; The page information of the intermediate page is obtained by associating the information of each of the conventional touch points with the information of the initial page template.

3. The method according to claim 1, characterized in that, The step of configuring the transaction touchpoint information into the page information according to the interaction strategy of the activity system to obtain touchpoint page information includes: For each transaction touchpoint, select the corresponding regular touchpoint information from the page information; Replace the program information of the regular touchpoint information corresponding to the transaction touchpoint information with the activity interaction information corresponding to the transaction touchpoint information to complete the configuration operation of the transaction touchpoint information. Once all transaction touchpoint information has been configured, the configured page information will be used as the touchpoint page information.

4. The method according to claim 1, characterized in that, The method further includes: In response to the user's input operation on the touchpoint page, obtain the target transaction touchpoint information corresponding to the user; Based on the target transaction touchpoint information, query the first transaction touchpoint information corresponding to the target transaction touchpoint information in the touchpoint page information; Based on the target transaction touchpoint information, the activity task information corresponding to the first transaction touchpoint information is executed to obtain the activity execution result, and the activity execution result is transmitted to the user's client.

5. The method according to claim 4, characterized in that, Before executing the activity task information of the maintained activity system corresponding to the first transaction touchpoint information based on the target transaction touchpoint information, the method further includes: Based on the correspondence between the transaction touchpoint information in the touchpoint page information and the activity interaction information of the program information of the maintained activity system, it is determined whether the first transaction touchpoint information has corresponding activity interaction information; If there is corresponding activity interaction information in the first transaction touchpoint information, then select the activity interaction information that corresponds to each of the first transaction touchpoint information from among the activity interaction information.

6. A mobile maintenance device, characterized in that, The device includes: The acquisition module is used to respond to the launch command of a new activity by acquiring transaction touchpoint information, page information of intermediate pages, and program information of the activity system to be maintained; the intermediate pages are used to connect various platforms in the activity system, and the transaction touchpoint information is used to execute the interactive operations of various platforms in the activity system in the new activity. The configuration module is used to configure the transaction touchpoint information into the page information according to the interaction strategy of the activity system to obtain touchpoint page information; the interaction strategy of the activity system is the strategy information for the interaction connection between the intermediate page and various platforms in the activity system. The maintenance module is used to perform interactive maintenance processing on the program information of the active system to be maintained based on the touch page information, so as to obtain the program information of the maintained active system. The association module is used to associate the transaction touchpoint information in the touchpoint page information with the program information of the maintained activity system to complete the activity maintenance operation of the activity system. The program information of the activity system to be maintained includes multiple activity interaction information of the new activity, and the acquisition module is specifically used for: Obtain the program information of the activity system to be maintained, as well as the initial transaction touchpoint information; based on the activity interaction information of the program information of the activity system to be maintained, match the initial transaction touchpoint information related to each activity interaction information in the initial transaction touchpoint information; the activity interaction information is the information that the new activity needs to interact between the various platforms of the activity system; for each activity interaction information, adjust the trigger condition information in the initial transaction touchpoint information according to the activity interaction information to obtain the transaction touchpoint information corresponding to the activity interaction information.

7. A computer device comprising a memory and a processor, wherein the memory stores a computer program, characterized in that, When the processor executes the computer program, it implements the steps of the method according to any one of claims 1 to 5.

8. A computer-readable storage medium having a computer program stored thereon, characterized in that, When the computer program is executed by a processor, it implements the steps of the method according to any one of claims 1 to 5.

9. A computer program product, comprising a computer program, characterized in that, When the computer program is executed by a processor, it implements the steps of the method according to any one of claims 1 to 5.

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