A breakpoint information processing method and device, electronic equipment and storage medium

By acquiring and matching breakpoint information processing strategies, the problem that existing technologies cannot effectively guide customers with breakpoint information has been solved, enabling targeted services and improved customer experience.

CN115858932BActive Publication Date: 2026-07-21PING AN BANK CO LTD
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Patent Information

Authority / Receiving Office
CN · China
Patent Type
Patents(China)
Current Assignee / Owner
PING AN BANK CO LTD
Filing Date
2022-12-16
Publication Date
2026-07-21

AI Technical Summary

Technical Problem

In existing technologies, breakpoint information fails to effectively guide customers, resulting in a reduced customer experience and an inability to provide targeted services.

Method used

By acquiring breakpoint information, it is determined whether the breakpoint has been processed. A preset breakpoint information processing strategy is obtained and matched with the processing strategy to determine the appropriate downstream platform for processing.

Benefits of technology

It enables targeted guidance to customers, improves user experience, supports differentiated and refined product operations, and ensures that different types of users receive appropriate marketing channels.

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Abstract

The application discloses a breakpoint information processing method and device, electronic equipment and a storage medium. The method comprises the following steps: acquiring breakpoint information, judging whether the breakpoint information is processed or not; when the breakpoint information is not processed, acquiring a preset breakpoint information processing strategy; matching the breakpoint information with the preset breakpoint information processing strategy, and processing the breakpoint information according to a matching result. The application solves the problem that the prior art cannot effectively guide the technical problem of a customer according to breakpoint information.
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Description

Technical Field

[0001] This invention relates to the field of Internet technology, specifically to a method, apparatus, electronic device, and storage medium for processing breakpoint information. Background Technology

[0002] To facilitate the acquisition of user actions, the web page backend management system configures different pages. When a user stays on a page for a period of time without taking any further action, a breakpoint message, or breakpoint information, is generated. The breakpoint information includes information such as the user's page position, operation time, and number of views. By using the breakpoint information, customer information can be easily obtained, and then guidance and services can be provided to customers.

[0003] Currently, the common practice is to connect web pages to fixed customer service platforms and send breakpoint information to these platforms without considering the actual customer needs contained in the breakpoint information or the receiving capabilities of the customer service platforms. This results in an inability to provide effective and targeted guidance to customers, thus reducing the customer experience. Summary of the Invention

[0004] The purpose of this invention is to overcome the above-mentioned technical deficiencies and provide a method, apparatus, electronic device and storage medium for processing breakpoint information applicable to financial technology or other related technical fields, thereby solving the technical problem in the prior art that it is impossible to effectively guide customers based on breakpoint information.

[0005] To achieve the above-mentioned technical objectives, the present invention adopts the following technical solution:

[0006] In a first aspect, the present invention provides a method for processing breakpoint information, comprising the following steps:

[0007] Obtain breakpoint information and determine whether the breakpoint information has been processed.

[0008] When the breakpoint information is not processed, a preset breakpoint information processing strategy is obtained;

[0009] The breakpoint information is matched with the preset breakpoint information processing strategy, and the breakpoint information is processed according to the matching result.

[0010] In some embodiments, obtaining breakpoint information and determining whether the breakpoint information has been processed includes:

[0011] Obtain breakpoint information and parse out the processing identifier of the breakpoint information;

[0012] Based on the processing identifier of the breakpoint information, determine whether the breakpoint information has been processed.

[0013] In some embodiments, the breakpoint information processing strategy includes several filtering rules corresponding to the operation page positions of different breakpoint information.

[0014] In some embodiments, matching the breakpoint information with the preset breakpoint information processing strategy and processing the breakpoint information according to the matching result includes:

[0015] Based on the operation page location of the breakpoint information, filter rules corresponding to the breakpoint information are selected.

[0016] The breakpoint information is matched with the selected filtering rules to obtain the matching results;

[0017] Based on the matching results, the breakpoint information is dispatched to the corresponding downstream platform.

[0018] In some embodiments, matching the breakpoint information with the selected filtering rules to obtain a matching result includes:

[0019] The breakpoint information is matched sequentially with each judgment condition of the filtering rule to obtain the matching result.

[0020] In some embodiments, the downstream platform includes at least a message push platform, an intelligent outbound calling platform, and a telemarketing platform.

[0021] In some embodiments, dispatching the breakpoint information to the corresponding downstream platform based on the matching result includes:

[0022] Based on the matching results, obtain the downstream platforms that satisfy the breakpoint information;

[0023] Based on the distribution saturation of the downstream platform that the breakpoint information satisfies, the breakpoint information is sent to the corresponding downstream platform.

[0024] Secondly, the present invention also provides a breakpoint information processing device, comprising:

[0025] The breakpoint information acquisition module is used to acquire breakpoint information and determine whether the breakpoint information has been processed.

[0026] The strategy acquisition module is used to acquire a preset breakpoint information processing strategy when the breakpoint information has not been processed.

[0027] The processing module is used to match the breakpoint information with the preset breakpoint information processing strategy, and process the breakpoint information according to the matching result.

[0028] Thirdly, the present invention also provides an electronic device, comprising: a processor and a memory;

[0029] The memory stores computer programs that can be executed by the processor;

[0030] When the processor executes the computer program, it implements the steps in the breakpoint information processing method described above.

[0031] Fourthly, the present invention also provides a computer-readable storage medium storing one or more programs that can be executed by one or more processors to implement the steps in the breakpoint information processing method described above.

[0032] Compared with existing technologies, the breakpoint information processing method, apparatus, electronic device, and storage medium provided by this invention first acquire breakpoint information, determine whether the breakpoint information has been processed, then, if the breakpoint information has not been processed, acquire a preset breakpoint information processing strategy, and finally match the breakpoint information with the preset breakpoint information processing strategy, processing the breakpoint information according to the matching result. This invention processes breakpoints based on the breakpoint information processing strategy that matches the breakpoint information, thereby providing targeted guidance and assistance to customers, better serving customers, improving user experience, and enabling different types of users to receive different marketing channels, providing capability support for differentiated and refined product operations. Attached Figure Description

[0033] Figure 1 This is a flowchart of an embodiment of the breakpoint information processing method provided by the present invention;

[0034] Figure 2 This is a flowchart of step S100 in the breakpoint information processing method provided by the present invention;

[0035] Figure 3 This is a flowchart of step S300 in the breakpoint information processing method provided by the present invention;

[0036] Figure 4 This is a flowchart of step S330 in the breakpoint information processing method provided by the present invention;

[0037] Figure 5 This is a schematic diagram of the functional modules of the breakpoint information processing device provided in an embodiment of the present invention;

[0038] Figure 6 This is a schematic diagram of the hardware structure of the electronic device provided in an embodiment of the present invention. Detailed Implementation

[0039] To make the objectives, technical solutions, and advantages of this invention clearer, the invention will be further described in detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative and not intended to limit the invention.

[0040] Please see Figure 1 , Figure 1 This is a flowchart illustrating a breakpoint information processing method provided by an embodiment of the present invention. The breakpoint information processing method of the present invention can be used in the financial field for breakpoint information processing, facilitating targeted guidance to customers based on breakpoint information and increasing user satisfaction. The breakpoint information processing method of the present invention can be executed by an electronic device capable of receiving or sending data, and can be various electronic devices with a display screen and supporting web browsing, including but not limited to smartphones, tablets, laptops, and desktop servers. Figure 1 As shown, the method specifically includes the following steps S100 to S300.

[0041] S100: Obtain breakpoint information and determine whether the breakpoint information has been processed.

[0042] In this embodiment, the breakpoint information includes at least the user's operation page position, operation time, and number of views. If a user does not perform the next operation after visiting the page and the dwell time reaches a preset time, breakpoint information will be generated. The breakpoint information is used by the backend system to analyze the user's behavior in order to understand the customer's needs and provide targeted guidance and convenience to the customer.

[0043] For example, taking a loan platform as an example, the system is configured to generate breakpoint information for the credit limit inquiry page at a preset time of 30 minutes. When a user enters the credit limit inquiry page, if no further action is taken within 30 minutes, the system backend will generate breakpoint information. This breakpoint information includes the user's operation page location (e.g., the aforementioned credit limit inquiry page), operation time (e.g., 40 minutes), and number of views (e.g., 5 views). Through the breakpoint information, it is possible to preliminarily determine whether the user has an intention, whether they have difficulty operating the system, and whether they need platform access guidance, and then provide targeted services to the customer.

[0044] When a breakpoint is generated, the system backend stores the breakpoint information and then sends it out sequentially. Therefore, when the device implementing the breakpoint information processing method of the present invention receives the breakpoint information, it first determines whether the breakpoint information has been processed. If it has been processed, the breakpoint information is discarded; if it has not been processed, the next step is performed.

[0045] S200. When the breakpoint information is not processed, obtain the preset breakpoint information processing strategy.

[0046] In this embodiment, compared to the current method of directly distributing breakpoint information uniformly, this embodiment sets up a breakpoint information processing strategy. Breakpoint information is processed according to this strategy, thereby providing targeted services and assistance to customers. The breakpoint information processing strategy is pre-configured and includes multiple filtering rules. Breakpoint information is processed and judged based on these rules, and then dispatched to the appropriate platform.

[0047] S300: Match the breakpoint information with the preset breakpoint information processing strategy, and process the breakpoint information according to the matching result.

[0048] In this embodiment, breakpoint information is sent out according to the rules for breakingpoint information matching, thereby providing targeted assistance and guidance to customers. Specifically, the pages that will generate breakpoint information in the car owner loan withdrawal process include: the credit limit query page, the contract viewing page, and the card password and verification code page. The backend management system configures the corresponding breakpoint information pages, the proportion of distribution to different channels, and user operation behaviors to ensure that users who have not yet received breakpoint information are distributed to different channels according to the rules.

[0049] In this embodiment of the invention, breakpoint information is first obtained, and it is determined whether the breakpoint information has been processed. Then, if the breakpoint information has not been processed, a preset breakpoint information processing strategy is obtained, and finally...

[0050] The breakpoint information is matched with the preset breakpoint information processing strategy, and the breakpoint information is processed according to the matching result 5. This invention provides a breakpoint information processing strategy for breakpoint information hits.

[0051] By handling breakpoints, we can provide targeted guidance and assistance to customers, better serve them, improve user experience, and enable different types of users to receive different marketing channels. This provides capability support for the differentiated and refined operation of products.

[0052] In some embodiments, please refer to Figure 2 The step S100 specifically includes: OS110, obtaining breakpoint information and parsing out the processing identifier of the breakpoint information;

[0053] S120. Determine whether the breakpoint information has been processed based on the processing identifier of the breakpoint information.

[0054] In this embodiment, to determine whether breakpoint information has been processed, a processing identifier is generated immediately after the breakpoint information is generated. This processing identifier is used to indicate whether the breakpoint information has been processed.

[0055] The flag changes as the processing status changes. When the breakpoint information is processed, the processing flag changes to 5 (processed), allowing the system to quickly determine whether the breakpoint information has been processed.

[0056] In some embodiments, the breakpoint information processing strategy includes several filtering rules corresponding to the operation page positions of different breakpoint information.

[0057] In this embodiment, the breakpoint information processing strategy consists of several filtering rules that correspond one-to-one with the position of the operation page. The breakpoint information is first matched with each filtering rule based on its operation page position to obtain the filtering rule corresponding to the breakpoint information. Then, if a match is successful, the breakpoint information is processed according to...

[0058] The breakpoint information is sent out after a successful match is selected. It should be noted that when the breakpoint information is matched with the selection rules in order of priority, once a match is successful, no further matching is performed and the information is sent out directly.

[0059] For example, the filtering rules corresponding to the credit limit inquiry page first determine whether the conditions are met based on the withdrawal amount of the breakpoint information. If the amount is too small, it is sent to the message push platform; if the amount is large, it can be sent to the intelligent outbound call platform or the telemarketing platform. Then, it filters the rules based on the type of car loan. For example, new cars are sent to the telemarketing platform first, while used cars cannot be sent to the telemarketing platform but can only be sent to the intelligent outbound call platform. After that, it determines whether to issue a loan based on the number of credit approvals. If the number of credit approvals is too high, no loan will be issued; if the number of credit approvals is low, a loan will be issued.

[0060] In some embodiments, please refer to Figure 3 Step S300 specifically includes:

[0061] S310. Based on the operation page location of the breakpoint information, filter out the filtering rules corresponding to the breakpoint information;

[0062] S320. Match the breakpoint information with the selected filtering rules to obtain the matching result;

[0063] S330. Based on the matching result, the breakpoint information is dispatched to the corresponding downstream platform.

[0064] In this embodiment, the filtering method will vary depending on the page accessed by the user. Therefore, this embodiment first selects the filtering rules based on the operation page position of the breakpoint information, and then uses the selected filtering rules to match and judge the breakpoint information, so as to filter out the most suitable downstream platform based on the user's operation behavior, so as to facilitate the marketing of the downstream platform and maximize the marketing success rate while reducing costs.

[0065] In some embodiments, step S320 specifically includes:

[0066] The breakpoint information is matched sequentially with each judgment condition of the filtering rule to obtain the matching result.

[0067] In this embodiment, the filtering rules have multiple judgment conditions. For example, taking the filtering rules corresponding to the credit limit page as an example, they include the amount filtering condition, the loan type filtering condition, and the number of credit grants filtering condition. If the amount is too small, it is sent to the message push platform. If the amount is large, it can be sent to the intelligent outbound call platform or the telemarketing platform. Then, the downstream platforms that meet the loan type filtering condition are selected. For example, new cars are sent to the telemarketing platform first, while used cars cannot be sent to the telemarketing platform but can only be sent to the intelligent outbound call platform. Then, the credit grants filtering condition is used to determine whether to distribute the loan. If the number of credit grants is too large, the match fails and the loan cannot be distributed. If the number of credit grants is small, the selected downstream platforms are used as the matching results.

[0068] In some embodiments, the downstream platform includes at least a message push platform, an intelligent outbound calling platform, and a telemarketing platform.

[0069] In this embodiment, the downstream platform is also called the channel provider. Different channel providers have different capacities for handling breakpoints, resulting in different withdrawal success rates and costs. Therefore, this embodiment configures different channel providers to follow up based on breakpoint information, thereby achieving a low-cost, high-success-rate breakpoint information processing method. For example, message push platforms and intelligent outbound calling platforms can theoretically handle an unlimited number of breakpoints and have low marketing costs, but their success rate in facilitating user withdrawals is low, and message push platforms have an even lower success rate than intelligent outbound calling platforms. Telemarketing platforms have a high success rate in facilitating user withdrawals, but they can only handle a limited number of breakpoints (manual breakpoint handling) and have higher marketing costs. Telemarketing platforms can include different telemarketing platforms such as head office telemarketing platforms and financial services telemarketing platforms.

[0070] In some embodiments, please refer to Figure 4 Step S330 specifically includes:

[0071] S331. Obtain the downstream platform that satisfies the breakpoint information based on the matching result;

[0072] S332. Based on the distribution saturation of the downstream platform satisfied by the breakpoint information, send the breakpoint information to the corresponding downstream platform.

[0073] In this embodiment, after rule matching, the downstream platforms that satisfy the breakpoint information can be obtained. For example, if a certain breakpoint information satisfies the telemarketing platform, it will be prioritized for distribution to the telemarketing platform. Alternatively, it can be distributed sequentially to the intelligent outbound calling platform and the message push platform. At this point, the distribution saturation of the downstream platforms that satisfy the breakpoint information is considered first. For example, if the telemarketing platform is already at a high saturation level, it will be unable to provide timely guidance and assistance to customers. Distributing the message to the telemarketing platform at this time would undoubtedly fail to achieve a good follow-up effect. Therefore, the message will be distributed to the next level platform of the telemarketing platform, namely the intelligent outbound calling platform.

[0074] If the intelligent outbound calling platform is also at high saturation, then it is sent to the message push platform, so as to provide customers with the greatest possible help and guidance within the capacity of each of the five downstream platforms.

[0075] The technical solution provided by this invention first obtains breakpoint information, determines whether the breakpoint information has been processed, then, when the breakpoint information has not been processed, obtains a preset breakpoint information processing strategy, and finally matches the breakpoint information with the preset breakpoint information processing strategy, according to...

[0076] The matching results are used to process the breakpoint information. This invention employs a breakpoint information 0 processing strategy to handle breakpoints, thereby providing targeted guidance and assistance to customers.

[0077] It enables better customer service, improves user experience, and allows different types of users to receive different marketing channels, providing support for differentiated and refined product operations.

[0078] Another embodiment of the present invention provides a breakpoint information processing device; please refer to [link to relevant documentation]. Figure 5 The breakpoint message

[0079] The information processing device includes a breakpoint information acquisition module 11, a strategy acquisition module 12, and a processing module 13. The breakpoint information acquisition module 11 is used to acquire breakpoint information and determine whether the breakpoint information has been processed.

[0080] The strategy acquisition module 12 is used to acquire a preset breakpoint information processing strategy when the breakpoint information is not processed.

[0081] The processing module 13 is used to match the breakpoint information with the preset breakpoint information processing strategy, and process the breakpoint information according to the matching result.

[0082] In this embodiment, breakpoint information is first acquired, and it is determined whether the breakpoint information has been processed. Then, if the breakpoint information has not been processed, a preset breakpoint information processing strategy is acquired. Finally, the breakpoint information is matched with the preset breakpoint information processing strategy, and the breakpoint information is processed according to the matching result. This invention processes breakpoints based on the breakpoint information processing strategy, thereby providing targeted guidance and assistance to customers, better serving customers, improving user experience, and enabling different types of users to receive different marketing channels. This provides capability support for differentiated and refined product operations.

[0083] It should be noted that the module referred to in this invention refers to a series of computer program instruction segments that can perform specific functions. It is more suitable than a program for describing the execution process of metadata completeness detection. For the specific implementation of each module, please refer to the corresponding method embodiments above, which will not be repeated here.

[0084] In some embodiments, the breakpoint information acquisition module 11 includes an acquisition unit and a judgment unit.

[0085] The acquisition unit is used to acquire breakpoint information and parse out the processing identifier of the breakpoint information.

[0086] The judgment unit is used to determine whether the breakpoint information has been processed based on the processing identifier of the breakpoint information.

[0087] In some embodiments, the breakpoint information processing strategy includes several filtering rules corresponding to the operation page positions of different breakpoint information.

[0088] In some embodiments, the processing module 13 includes a filtering unit, a matching unit, and a distribution unit.

[0089] The filtering unit is used to filter out filtering rules corresponding to the breakpoint information based on the operation page position of the breakpoint information.

[0090] The matching unit is used to match the breakpoint information with the selected filtering rules to obtain the matching result.

[0091] The dispatching unit is used to dispatch the breakpoint information to the corresponding downstream platform based on the matching result.

[0092] In some embodiments, the matching unit specifically includes:

[0093] The breakpoint information is matched sequentially with each judgment condition of the filtering rule to obtain the matching result.

[0094] In some embodiments, the downstream platform includes at least a message push platform, an intelligent outbound calling platform, and a telemarketing platform.

[0095] In some embodiments, the sending unit is specifically used for:

[0096] The step of dispatching the breakpoint information to the corresponding downstream platform based on the matching result includes:

[0097] Based on the matching results, obtain the downstream platforms that satisfy the breakpoint information;

[0098] Based on the distribution saturation of the downstream platform that the breakpoint information satisfies, the breakpoint information is sent to the corresponding downstream platform.

[0099] Another embodiment of the present invention provides an electronic device, such as... Figure 6 As shown, the electronic device 10 includes:

[0100] One or more processors 110 and memory 120, Figure 6 The following description uses a processor 110 as an example. The processor 110 and the memory 120 can be connected via a bus or other means. Figure 6 Taking the example of a connection between China and Israel via a bus.

[0101] Processor 110 is used to perform various control logics of electronic device 10. It can be a general-purpose processor, digital signal processor (DSP), application-specific integrated circuit (ASIC), field-programmable gate array (FPGA), microcontroller, ARM (AcornRISC), or other programmable logic device, discrete gate or transistor logic, discrete hardware components, or any combination of these components. Furthermore, processor 110 can also be any conventional processor, microprocessor, or state machine. Processor 110 can also be implemented as a combination of computing devices, such as a combination of DSP and microprocessor, multiple microprocessors, one or more microprocessors combined with DSP and / or any other such configuration.

[0102] The memory 120, as a non-volatile computer-readable storage medium, can be used to store non-volatile software programs, non-volatile computer-executable programs, and modules, such as the program instructions corresponding to the breakpoint information processing method in the embodiments of the present invention. The processor 110 executes various functional applications and data processing of the electronic device 10 by running the non-volatile software programs, instructions, and units stored in the memory 120, thereby implementing the breakpoint information processing method in the above method embodiments.

[0103] The memory 120 may include a program storage area and a data storage area. The program storage area may store applications required for the operating platform and at least one function; the data storage area may store data created based on the use of the electronic device 10. Furthermore, the memory 120 may include high-speed random access memory and may also include non-volatile memory, such as at least one disk storage device, flash memory device, or other non-volatile solid-state storage device. In some embodiments, the memory 120 may optionally include memory remotely located relative to the processor 110, and these remote memories may be connected to the electronic device 10 via a network. Examples of such networks include, but are not limited to, the Internet, corporate intranets, local area networks, mobile communication networks, and combinations thereof.

[0104] One or more units are stored in memory 120. When executed by one or more processors 110, they execute the breakpoint information processing method in any of the above method embodiments, for example, executing the method described above. Figure 1 The method steps S100 to S300.

[0105] Another embodiment of the present invention provides a computer-readable storage medium storing computer-executable instructions that are executed by one or more processors, for example, to perform the above-described instructions. Figure 1 The method steps S100 to S300.

[0106] As an example, computer-readable storage media can include read-only memory (ROM), programmable ROM (PROM), electrically programmable ROM (EPROM), electrically erasable ROM (EEPROM), or flash memory. Volatile memory can include random access memory (RAM) as external cache memory. By way of illustration and not limitation, RAM can be obtained in many forms such as synchronous RAM (SRAM), dynamic RAM (DRAM), synchronous DRAM (SDRAM), dual data rate SDRAM (DDRSDRAM), enhanced SDRAM (ESDRAM), Synchlink DRAM (SLDRAM), and direct Rambus RAM (DRRAM). The memory components or memories disclosed in the operating environment described herein are intended to include one or more of these and / or any other suitable types of memory.

[0107] In summary, the breakpoint information processing method, apparatus, electronic device, and storage medium provided by this invention first acquire breakpoint information, determine whether the breakpoint information has been processed, then, if the breakpoint information has not been processed, acquire a preset breakpoint information processing strategy, and finally match the breakpoint information with the preset breakpoint information processing strategy, processing the breakpoint information according to the matching result. This invention processes breakpoints based on the breakpoint information processing strategy, thereby providing targeted guidance and assistance to customers, better serving customers, improving user experience, and enabling different types of users to receive different marketing channels, providing capability support for differentiated and refined product operations.

[0108] The specific embodiments of the present invention described above do not constitute a limitation on the scope of protection of the present invention. Any other corresponding changes and modifications made in accordance with the technical concept of the present invention should be included within the scope of protection of the claims of the present invention.

Claims

1. A method for processing breakpoint information, characterized in that, Includes the following steps: Obtain breakpoint information and determine whether the breakpoint information has been processed. When the breakpoint information is not processed, a preset breakpoint information processing strategy is obtained; The breakpoint information is matched with the preset breakpoint information processing strategy, and the breakpoint information is processed according to the matching result. The breakpoint information processing strategy includes several filtering rules corresponding to the operation page positions of different breakpoint information; The step of matching the breakpoint information with the preset breakpoint information processing strategy and processing the breakpoint information according to the matching result includes: Based on the operation page location of the breakpoint information, filter rules corresponding to the breakpoint information are selected. The breakpoint information is matched with the selected filtering rules to obtain the matching results; Based on the matching results, the breakpoint information is dispatched to the corresponding downstream platform; Configure different channel partners to follow up based on the breakpoint information.

2. The breakpoint information processing method according to claim 1, characterized in that, The step of obtaining breakpoint information and determining whether the breakpoint information has been processed includes: Obtain breakpoint information and parse out the processing identifier of the breakpoint information; Based on the processing identifier of the breakpoint information, determine whether the breakpoint information has been processed.

3. The breakpoint information processing method according to claim 2, characterized in that, The step of matching the breakpoint information with the selected filtering rules to obtain the matching result includes: The breakpoint information is matched sequentially with each judgment condition of the filtering rule to obtain the matching result.

4. The breakpoint information processing method according to claim 3, characterized in that, The downstream platforms include at least a message push platform, an intelligent outbound calling platform, and a telemarketing platform.

5. The breakpoint information processing method according to claim 4, characterized in that, The step of dispatching the breakpoint information to the corresponding downstream platform based on the matching result includes: Based on the matching results, obtain the downstream platforms that satisfy the breakpoint information; Based on the distribution saturation of the downstream platform that the breakpoint information satisfies, the breakpoint information is sent to the corresponding downstream platform.

6. A breakpoint information processing device, characterized in that, include: The breakpoint information acquisition module is used to acquire breakpoint information and determine whether the breakpoint information has been processed. The strategy acquisition module is used to acquire a preset breakpoint information processing strategy when the breakpoint information has not been processed. The processing module is used to match the breakpoint information with the preset breakpoint information processing strategy, and process the breakpoint information according to the matching result. The breakpoint information processing strategy includes several filtering rules corresponding to the operation page positions of different breakpoint information; The processing module includes a filtering unit, a matching unit, and a distribution unit; The filtering unit is used to filter out filtering rules corresponding to the breakpoint information based on the operation page position of the breakpoint information; The matching unit is used to match the breakpoint information with the selected filtering rules to obtain the matching result; The dispatching unit is used to dispatch the breakpoint information to the corresponding downstream platform based on the matching result; Configure different channel partners to follow up based on the breakpoint information.

7. An electronic device, characterized in that, include: Processor and memory; The memory stores computer programs that can be executed by the processor; When the processor executes the computer program, it implements the steps in the breakpoint information processing method as described in any one of claims 1-5.

8. A computer-readable storage medium, characterized in that, The computer-readable storage medium stores one or more programs, which can be executed by one or more processors to implement the steps in the breakpoint information processing method as described in any one of claims 1-5.