Service processing method and device for vehicle

CN116437303BActive Publication Date: 2026-10-20ALIPAY (HANGZHOU) INFORMATION TECH CO LTD
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Patent Information

Application Number
CN202310419126.1
Authority / Receiving Office
CN · China
Patent Type
Patents(China)
Current Assignee / Owner
Filing Date
2023-04-14
Publication Date
2026-10-20
Estimated Expiration
2043-04-14

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Abstract

The embodiment of the present specification provides a service processing method and device of a vehicle, wherein the service processing method of the vehicle comprises the following steps: reading component distribution information of a vehicle associated with a component access medium and displaying according to a component access request triggered by cooperation of a user terminal and a component of the vehicle; in the case that it is detected that a user submits a connection instruction for a target service component in the vehicle based on the component distribution information, establishing wireless communication connection between the user terminal and the target service component based on a component connection channel of the target service component, so as to perform service interaction operation of the user terminal on the target service component based on the wireless communication connection.
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Description

Technical Field

[0001] This document relates to the field of data processing technology, and in particular to a service processing method and apparatus for vehicles. Background Technology

[0002] With the development of network and communication technologies, information networks have become an important part of life, and wireless communication functions are playing an increasingly prominent role in users' lives. As networks rapidly develop, users have increasingly higher demands for wireless communication products, with low power consumption, miniaturization, and convenience being particularly prominent. As an important branch of wireless communication technology, short-range wireless communication technology is also gradually maturing. How to achieve wider applications based on short-range wireless communication technology is a key focus for users and related organizations. Summary of the Invention

[0003] This specification provides one or more embodiments of a vehicle service processing method, comprising: acquiring a component access request triggered by a user terminal and a component access medium of the vehicle; the component access request including an access request for a service component within the vehicle. Based on the component access request, reading component distribution information of the vehicle associated with the component access medium. Displaying the component distribution information, and upon detecting that a user has submitted a connection instruction for a target service component within the vehicle based on the component distribution information, determining a component connection channel for the target service component. Establishing a wireless communication connection between the user terminal and the target service component based on the component connection channel, so as to perform service interaction operations between the user terminal and the target service component based on the wireless communication connection.

[0004] This specification provides one or more embodiments of a vehicle service processing apparatus, comprising: an access request acquisition module configured to acquire a component access request triggered by a user terminal and a component access medium of the vehicle; the component access request includes an access request to a service component within the vehicle; a distribution information reading module configured to read component distribution information of the vehicle associated with the component access medium based on the component access request; a connection channel determination module configured to display the component distribution information and, upon detecting that a user submits a connection instruction to a target service component within the vehicle based on the component distribution information, determine the component connection channel of the target service component; and a communication connection establishment module configured to establish a wireless communication connection between the user terminal and the target service component based on the component connection channel, so as to perform service interaction operations between the user terminal and the target service component based on the wireless communication connection.

[0005] This specification provides one or more embodiments of a vehicle service processing device, including: a processor; and a memory configured to store computer-executable instructions, which, when executed, cause the processor to: acquire a component access request triggered by a user terminal in conjunction with a component access medium of the vehicle; the component access request including an access request to a service component within the vehicle; based on the component access request, read component distribution information of the vehicle associated with the component access medium; display the component distribution information, and, upon detecting that a user has submitted a connection instruction to a target service component within the vehicle based on the component distribution information, determine a component connection channel for the target service component; establish a wireless communication connection between the user terminal and the target service component based on the component connection channel, so as to perform service interaction operations between the user terminal and the target service component based on the wireless communication connection.

[0006] This specification provides one or more embodiments of a storage medium for storing computer-executable instructions, which, when executed by a processor, implement the following process: obtaining a component access request triggered by the interaction between a user terminal and a component access medium of a vehicle; the component access request includes an access request to a service component within the vehicle. Based on the component access request, reading component distribution information of the vehicle associated with the component access medium. Displaying the component distribution information, and upon detecting that a user has submitted a connection instruction to a target service component within the vehicle based on the component distribution information, determining the component connection channel of the target service component. Establishing a wireless communication connection between the user terminal and the target service component based on the component connection channel, so as to perform service interaction operations between the user terminal and the target service component based on the wireless communication connection. Attached Figure Description

[0007] To more clearly illustrate the technical solutions in one or more embodiments of this specification or the prior art, the drawings used in the description of the embodiments or the prior art will be briefly introduced below. Obviously, the drawings described below are only some embodiments recorded in this specification. For those skilled in the art, other drawings can be obtained based on these drawings without creative effort.

[0008] Figure 1 A schematic diagram illustrating the implementation environment of a vehicle service processing method provided in one or more embodiments of this specification;

[0009] Figure 2 A process flowchart of a vehicle service processing method provided in one or more embodiments of this specification;

[0010] Figure 3A schematic diagram of a component distribution page provided for one or more embodiments of this specification;

[0011] Figure 4 A process flowchart for a vehicle service processing method applied to an in-vehicle seat connection scenario, provided by one or more embodiments of this specification;

[0012] Figure 5 A flowchart illustrating a vehicle service processing method for a vehicle-mounted refrigerator connection scenario, provided by one or more embodiments of this specification.

[0013] Figure 6 A schematic diagram of an embodiment of a vehicle service processing device provided in one or more embodiments of this specification;

[0014] Figure 7 This is a structural schematic diagram of a vehicle service processing device provided for one or more embodiments of this specification. Detailed Implementation

[0015] To enable those skilled in the art to better understand the technical solutions in one or more embodiments of this specification, the technical solutions in one or more embodiments of this specification will be clearly and completely described below with reference to the accompanying drawings. Obviously, the described embodiments are only a part of the embodiments of this specification, and not all of the embodiments. Based on one or more embodiments of this specification, all other embodiments obtained by those skilled in the art without creative effort should fall within the protection scope of this document.

[0016] like Figure 1 As shown, in one or more embodiments of this specification, the implementation environment includes: user terminal 101 and server 102.

[0017] User terminal 101 can be a mobile phone, personal computer, tablet computer, e-book reader, device for information interaction based on VR (Virtual Reality) technology, vehicle terminal, IoT device, wearable smart device, laptop computer and desktop computer, etc. User terminal 101 can have applications or browsers installed.

[0018] Server 102 can be a single server, a server cluster consisting of several servers, or a cloud computing service center; Server 102 can be used to read and distribute component distribution information based on information reading requests sent by user terminals that include the media identifier of the component access medium.

[0019] In this implementation environment, the user terminal 101 cooperates with the component access medium of the vehicle to trigger a component access request. Based on the component access request, the application, the application's subroutine, or the browser responds to the component access request and displays the component distribution information. The user can control the service components in the vehicle through the application, the application's subroutine, or the browser to complete the service interaction operation of the target service component. That is, after the user terminal 101 detects that a component access cooperation has been established with the component access medium, it pulls the corresponding application.

[0020] One or more embodiments of a vehicle service processing method provided in this specification are as follows:

[0021] Reference Figure 2 The vehicle service processing method provided in this embodiment specifically includes steps S202 to S208.

[0022] Step S202: Obtain the component access request triggered by the cooperation between the user terminal and the vehicle's component access medium.

[0023] In this embodiment, to avoid the need to select the target service component from the list of connectable components when establishing a data connection with a service component via Bluetooth or other means, and because the user cannot accurately know the component name of the target service component, making it impossible to quickly and conveniently select the target service component from multiple service components in the list of connectable components and establish a wireless communication connection with it, thus affecting the user's wireless communication connection experience, a component access medium is configured to enable visual access to the service components in the vehicle through the component access medium, thereby quickly and accurately selecting the target service component to be connected and establishing a wireless communication connection with it.

[0024] The component access medium described in this embodiment refers to an access medium for quickly accessing the service components of a vehicle. This access medium provides users with visual and graphical component connection identifiers. Optionally, the component access medium includes a component access identifier and / or an access component. The user terminal can trigger a component access request by scanning the vehicle's component access identifier, or by establishing a wireless communication connection with the access component. Furthermore, the user can also trigger a component access request by controlling an application through the access component. The component access medium may be associated with the address of an application or browsing page, vehicle information, device distribution information, or other relevant information; this embodiment does not impose such limitations.

[0025] The component access identifier includes an identification code affixed or placed on the vehicle for accessing in-vehicle service components. Users can access these service components by scanning the component access identifier. The component access identifier can be in the form of a QR code, barcode, voice code, etc. The accessed components include components that establish wireless communication connections, such as NFC (Near Field Communication) components and UWB (Ultra Wide Band) components.

[0026] Optionally, the component access request may include an access request to service components within the vehicle. These service components include components that provide services to the user, such as speakers, refrigerators, and displays.

[0027] In the specific execution process, the corresponding component access request is obtained according to the type of component access medium configured in the vehicle. Specifically, in the process of obtaining the component access request, if the vehicle is configured with a component access identifier, the component access request can be obtained by collecting the component access identifier configured in the vehicle through the user terminal. If the vehicle is configured with an access component, the component access request can be obtained after establishing a wireless communication connection between the user terminal and the access component configured in the vehicle. The different methods of obtaining the component access request are explained in detail below.

[0028] (1) After obtaining the component access identifier for the user terminal to collect vehicle configuration, submit a component access request.

[0029] In this embodiment, when the component access medium is an identification code, the user can launch the component control application by scanning the code, and then display the component distribution page through the component control application. The identification code is associated with an application identifier, which may optionally be a vehicle service application. To improve the accuracy of obtaining component access requests, this embodiment provides an optional implementation method for obtaining component access requests as follows:

[0030] The component access request is submitted after the user terminal obtains the component access identifier of the vehicle configuration.

[0031] Optionally, the component access request carries the component access identifier. Specifically, after the user terminal collects the component access identifier configured in the vehicle, it submits a component access request to the server, and the server obtains the component access request submitted by the user terminal.

[0032] For example, after a user terminal scans and recognizes the QR code affixed to the vehicle, it launches the vehicle service program corresponding to the QR code, and the vehicle service program obtains the component access request corresponding to the scanning action.

[0033] (2) After the user terminal establishes a wireless communication connection with the access component configured in the vehicle, submit a component access request.

[0034] In this embodiment, when the component access medium is an access component, the user terminal can launch the component control application by establishing a wireless communication connection with the access component, and then display the component distribution page through the component control application, and obtain the component access request. In order to improve the accuracy of obtaining the component access request, another optional implementation method provided in this embodiment is to obtain the component access request in the following way:

[0035] The user terminal obtains the component access request submitted after establishing a wireless communication connection with the access component configured in the vehicle.

[0036] Optionally, the component access request carries the component identifier of the accessed component. Specifically, after the user terminal establishes a wireless communication connection with the access component configured in the vehicle, it sends a component access request to the vehicle service program, which then obtains the component access request.

[0037] For example, after the user terminal establishes a wireless communication connection with the NFC component configured in the vehicle, it activates the vehicle service program corresponding to the NFC component, and the vehicle service program obtains the component access request corresponding to the scanning action.

[0038] Alternatively, after establishing a wireless communication connection between the user terminal and the NFC component placed in the vehicle, the user terminal can launch the vehicle service program and submit a component access request to the server through the vehicle service program. Or, after establishing a wireless communication connection between the user terminal and the charging device placed in the vehicle, the user terminal can launch the vehicle service program and submit a component access request to the server through the vehicle service program.

[0039] Step S204: Based on the component access request, read the component distribution information of the vehicle associated with the component access medium.

[0040] The component distribution information includes the location distribution information of service components within the vehicle. Optionally, the component distribution information includes a component distribution page. The component distribution page displays at least one of the following: the configuration distribution of the vehicle, the location markers of each service component within the vehicle, and the component name of each service component; the location marker area of ​​each service component on the component distribution page, and component connection identifiers linking to the corresponding service components. The vehicle configuration distribution may include, for example, the distribution of seats.

[0041] like Figure 3The component distribution page shows a cross-sectional top view of the vehicle, from which you can learn about the vehicle's interior, such as the seating arrangement. The image also marks the location and name of each service component. Users can connect to each service component by clicking on the marked area.

[0042] In specific implementation, after obtaining the component access request triggered by the cooperation between the user terminal and the vehicle's component access medium, the component distribution information of the vehicle associated with the component access medium is read based on the component access request. In this embodiment, the component distribution information can be read by querying the server, or the vehicle component distribution information can be read in the vehicle service program of the user terminal.

[0043] This embodiment provides two methods for reading component distribution information. In the case where the server stores the component distribution information, the first optional implementation method provided in this embodiment reads the component distribution information of the vehicle associated with the component access medium in the following way:

[0044] Based on the component access request, a request to read information containing the medium identifier of the component access medium is sent to the server;

[0045] Receive the component distribution information read and sent by the server based on the information read request.

[0046] Optionally, the server includes a server corresponding to the vehicle service program; specifically, the component distribution information of the vehicle associated with the component access medium is stored by the server after the user enters it. Therefore, the component distribution information is read by sending an information read request containing the medium identifier to the server. Based on the component access request, the user terminal sends an information read request containing the medium identifier of the component access medium to the server. The server reads the component distribution information based on the information read request and sends the component distribution information to the user terminal.

[0047] For example, after a user terminal scans the QR code affixed to the vehicle, the vehicle service program is launched. The vehicle service program receives the component access request and sends an information reading request containing the QR code identifier to the server. After the server reads the component distribution information based on the information reading request, it sends it to the user terminal, which is also to the vehicle service program. The vehicle service program receives the component distribution information sent by the server.

[0048] In the second optional implementation provided in this embodiment, the component distribution information of the vehicle associated with the component access medium is determined in the following manner:

[0049] Based on the component access request, identify the vehicle category of the vehicle;

[0050] The component distribution page that matches the vehicle category is determined from the candidate component distribution pages stored in the user terminal.

[0051] Specifically, the user terminal stores component distribution pages corresponding to the vehicle category. Therefore, after obtaining the component access request triggered by the cooperation between the user terminal and the vehicle's component access medium, the vehicle category is identified based on the component access request, and the component distribution page matching the vehicle category is determined from the candidate component distribution pages stored in the user terminal as the component distribution information.

[0052] For example, if a user terminal stores N component distribution pages corresponding to N vehicle models, after obtaining a component access request triggered by scanning a code on the user terminal, the user terminal identifies the vehicle type as 'a' based on the component access request. Then, in the N component distribution pages stored on the user terminal, the component distribution page corresponding to vehicle type 'a' is determined to be A.

[0053] In practical applications, to further enhance user experience, service components that the user has previously connected to can be recommended, thereby improving the convenience and efficiency of service component connections and enhancing user experience. In this embodiment, by storing the user's historical connection records to in-vehicle service components, the historical connection records are read during the process of establishing a connection between the user terminal and the recommended service components, and the recommended service components are determined based on the historical connection records. In one optional implementation of this embodiment, the recommended service components are determined based on the historical connection records in the following way:

[0054] Read the stored historical connection records of the user to the in-vehicle service components, and determine the recommended service components based on the historical connection records;

[0055] Display the component distribution information and recommendation reminders from the recommendation service component;

[0056] If a user's confirmation instruction to the recommendation reminder is detected, a wireless communication connection is established between the user terminal and the recommendation service component based on the component connection channel of the recommendation service component.

[0057] Specifically, based on the component access request, the user terminal reads the vehicle component distribution information associated with the component access medium, then reads the stored historical connection records of the user to the service components in the vehicle, and determines the recommended service components based on the historical connection records. In the process of determining the recommended service components based on the historical connection records, the recommended service components can be determined according to the component type, connection frequency and / or connection duration of each service component. After determining the recommended service components, the component distribution information and the recommendation reminder for the recommended service components are displayed. If the user's confirmation instruction for the recommendation reminder is detected, a wireless communication connection between the user terminal and the recommended service components is established based on the component connection channel of the recommended service components.

[0058] For example, if the service components in the vehicle are speaker 1, speaker 2, display 1, and display 2, where speaker 1 connects 50 times for a duration of 200 hours, speaker 2 connects 2 times for a duration of 100 hours, display 1 connects 10 times for a duration of 50 hours, and display 2 connects 5 times for a duration of 20 hours, then the recommended service components can be determined to be speaker 1 and display 1. The distribution information of speaker 1, speaker 2, display 1, and display 2, as well as the recommendation reminder for speaker 1 and display 1, will be displayed to the user. If a user's confirmation command for speaker 1 and display 1 is detected, wireless communication connections will be established based on their respective connection channels.

[0059] Furthermore, after determining the recommendation service component based on historical connection records, in order to further improve user experience and increase the efficiency of establishing wireless communication connections between the user terminal and the recommendation service component, this embodiment provides an optional implementation method in which the wireless communication connection between the user terminal and the recommendation service component is established in the following way:

[0060] Read the stored historical connection records of the user to the in-vehicle service components, and determine the recommended service components based on the historical connection records;

[0061] A wireless communication connection between the user terminal and the recommendation service component is established based on the component connection channel of the recommendation service component.

[0062] Specifically, based on the component access request, the user terminal reads the component distribution information of the vehicle associated with the component access medium, then reads the stored historical connection records of the user to the service components in the vehicle, and determines the recommended service components based on the historical connection records. In the process of determining the recommended service components based on the historical connection records, the recommended service components can be determined according to the component type, connection frequency and / or connection duration of each service component. After determining the recommended service components, a wireless communication connection between the user terminal and the recommended service components is directly established based on the component connection channel of the recommended service components.

[0063] For example, if the service components in the vehicle are speaker 1, speaker 2, display 1, and display 2, where speaker 1 connects 50 times and lasts for 200 hours, speaker 2 connects 2 times and lasts for 100 hours, display 1 connects 10 times and lasts for 50 hours, and display 2 connects 5 times and lasts for 20 hours, then the recommended service components can be determined to be speaker 1 and display 1, and wireless communication connections can be established based on their respective connection channels.

[0064] Step S206: Display the component distribution information, and when it is detected that a user submits a connection command for a target service component in the vehicle based on the component distribution information, determine the component connection channel of the target service component.

[0065] The component connection channel refers to the method of component connection, such as Bluetooth connection, NFC connection, UWB connection, etc.

[0066] In the specific execution process, after reading the component distribution information of the vehicle associated with the component access medium based on the component access request, the user terminal can display the component distribution information through the vehicle service application. The user can intuitively see the distribution of components and select the component they want to connect from the component distribution page. When the system detects that the user has submitted a connection instruction to the target service component in the vehicle based on the component distribution information, the component connection channel of the target service component is determined. Specifically, in order to improve the effectiveness of the determined component connection channel of the target service component, in an optional implementation method provided in this embodiment, the component connection channel of the target service component is determined in the following way:

[0067] If the system detects that the user has submitted a connection command to the target service component based on the component distribution page, the system reads the component identifier of the target service component of the vehicle.

[0068] The corresponding component connection channel is determined based on the component identifier.

[0069] Optionally, the component connection channel includes a channel that enables the user terminal and the target service component to establish a wireless communication connection for service interaction. For example, if the component distribution page displays speaker 1, speaker 2, and display 1, and the user terminal detects that the user has submitted a connection command for speaker 1 based on the component distribution page, it reads the component identifier xxx of speaker 1 and determines that the connection channel corresponding to speaker 1 is a Bluetooth connection based on xxx; or, if the component distribution page displays speaker 1, speaker 2, and display 1, and the user terminal detects that the user has submitted a connection command for display 1 based on the component distribution page, it reads the component identifier xxxx of display 1 and determines that the connection channel corresponding to display 1 is an NFC connection based on xxxx.

[0070] Step S208: Establish a wireless communication connection between the user terminal and the target service component based on the component connection channel, so as to perform service interaction operations between the user terminal and the target service component based on the wireless communication connection.

[0071] The service interaction operation refers to the process by which a service component responds to a user's operation when the user manipulates the service component according to their needs. Optionally, the service interaction operation includes the user operating a sub-service component via a wireless communication connection, or the user operating a vehicle configuration associated with a target service component via a wireless communication connection.

[0072] In specific implementation, after determining the component connection channel of the target service component, the user terminal establishes a wireless communication connection between the user terminal and the target service component based on the component connection channel. Specifically, in order to improve the effectiveness of the established wireless communication connection, this embodiment provides an optional implementation method in which the wireless communication connection between the user terminal and the target service component is established based on the component connection channel in the following way:

[0073] Read the connection status of the terminal service component corresponding to the component connection channel of the user terminal;

[0074] If the connection status is a connectable status, a wireless communication connection is established between the terminal service component and the target service component;

[0075] If the connection status is a blocked connection status, generate and display a component enable reminder for the terminal service component.

[0076] Optionally, the terminal service component includes a Bluetooth component, an NFC component, and a UWB component. Specifically, the terminal service component corresponding to the component connection channel configured on the user terminal may be in a connectable state. In this case, a wireless communication connection between the terminal service component and the target service component is directly established. If the terminal service component corresponding to the component connection channel configured on the user terminal is in a blocked state, a component activation reminder for the terminal service component is generated and displayed to enable the user to grant component connection permissions.

[0077] For example, if the target service component is speaker 1 and the user terminal's Bluetooth connection switch is turned on, a connection can be established between speaker 1 and the user terminal via Bluetooth; if the user terminal's Bluetooth connection is not turned on, a Bluetooth-enabled reminder will be generated and displayed.

[0078] Furthermore, before establishing a wireless communication connection between the terminal service component and the target service component, in an optional implementation of this embodiment, the following operations are performed:

[0079] Read the component identifier list, which consists of service component identifiers that are within the connectable range of the terminal service component;

[0080] Verify whether the component identifier list contains the component identifier of the target service component;

[0081] If so, perform the operation of establishing a wireless communication connection between the terminal service component and the target service component;

[0082] If not, generate and display a connection failure notification.

[0083] Specifically, since wireless communication connections have a limited range, before establishing a wireless communication connection between the terminal service component and the target service component, it is necessary to read a list of component identifiers composed of service component identifiers that are within the connectable range of the terminal service component, and verify whether the component identifier list contains the component identifier of the target service component; if yes, the operation of establishing a wireless communication connection between the terminal service component and the target service component is performed; if no, a connection failure reminder is generated and displayed.

[0084] Using the previous example, the list of service components that are within the connection range of the user terminal's Bluetooth component is read as speaker 1, speaker 2, display 1, and car refrigerator 1. By querying whether speaker 1 is in the service component list, it is determined whether a wireless communication connection can be established with speaker 1. If it exists, a wireless communication connection can be established between the user terminal and speaker 1.

[0085] In this embodiment, after establishing a wireless communication connection between the user terminal and the target service component based on the component connection channel, the user terminal performs service interaction operations on the target service component based on the wireless communication connection. Specifically, for three different scenarios, this embodiment provides three different ways to perform service interaction operations, which will be described in detail below.

[0086] (1) Service interaction operations are performed through sub-service components.

[0087] When performing service interaction operations by submitting operation instructions to sub-service components, the first optional implementation method provided in this embodiment uses the following approach to perform service interaction operations:

[0088] Obtain the operation instructions submitted by the user to the sub-service component based on the wireless communication connection between the user terminal and the target service component;

[0089] The operation instruction is sent to the target service component to invoke the sub-service component to perform the operation.

[0090] Specifically, after establishing a wireless communication connection between the user terminal and the target service component based on the component connection channel, the user can submit operation commands to the sub-service component based on the wireless communication connection between the user terminal and the target service component to control the sub-service component, wherein the sub-service component includes the sub-components of the target service component.

[0091] For example, after the user terminal and the vehicle's infotainment system are connected via Bluetooth, the user submits a volume adjustment command for speaker 1 to the vehicle's infotainment system, and the vehicle's infotainment system adjusts the volume of speaker 1 accordingly. The vehicle's infotainment system can manage all service components within the vehicle.

[0092] (2) Perform service interaction operations through the service payment page

[0093] When performing service interaction operations through a service payment page, this embodiment provides an optional implementation method in which the user terminal performs service interaction operations on the target service component based on the wireless communication connection, including:

[0094] Obtain the configuration service request submitted by the user based on the user terminal for the vehicle configuration associated with the target service component; the configuration service request is submitted based on the wireless communication connection;

[0095] Based on the configuration service request, the service payment page for the vehicle configuration is loaded and displayed;

[0096] If a successful payment result is detected from the user's payment of the service payment order submitted on the service payment page, a configuration service instruction is sent to the target service component to invoke the vehicle configuration for configuration service.

[0097] If a payment failure is detected in the user's service payment order submitted on the service payment page, a payment failure reminder is generated and displayed.

[0098] Optionally, the configuration service request is submitted based on the wireless communication connection. Specifically, after establishing a wireless communication connection between the user terminal and the target service component based on the component connection channel, the user submits a configuration service request for the vehicle configuration associated with the target service component based on the user terminal. Based on the configuration service request, the user terminal loads and displays the service payment page for the vehicle configuration. If a successful payment result for the service payment order submitted by the user based on the service payment page is detected, a configuration service instruction is sent to the target service component to invoke the vehicle configuration for configuration service. If a payment failure result for the service payment order submitted by the user based on the service payment page is detected, a payment failure reminder is generated and displayed.

[0099] For example, after establishing a wireless communication connection between the user terminal and the seat via Bluetooth, the user can launch the vehicle service application through the user terminal and submit a control request for the seat through the vehicle service application. The vehicle service application loads and displays the payment page based on the control request. After detecting that the user has paid the service fee through the payment page, the application will activate the seat configuration service, such as massage, for the user.

[0100] (3) Perform service interaction operations by submitting operation commands.

[0101] When submitting operation instructions for the vehicle configuration corresponding to the target service component, in one optional implementation of this embodiment, the user terminal performs service interaction operations on the target service component based on a wireless communication connection in the following manner:

[0102] Obtain the operation instructions for the vehicle configuration corresponding to the target service component submitted by the user based on the wireless communication connection between the user terminal and the target service component;

[0103] The operation instruction is sent to the target service component to perform operation processing on the vehicle configuration based on the operation instruction.

[0104] Specifically, after establishing a wireless communication connection between the user terminal and the target service component based on the component connection channel, the system obtains the operation instructions submitted by the user regarding the vehicle configuration corresponding to the target service component based on the wireless communication connection between the user terminal and the target service component, and sends the operation instructions to the target service component to perform operation processing on the vehicle configuration based on the operation instructions.

[0105] For example, after establishing a wireless communication connection between the user terminal and the car window based on Bluetooth, the user can send operation commands to the car window to close or open it. Or, after establishing a wireless communication connection between the user terminal and the car refrigerator based on NFC, the user can send operation commands to the car refrigerator to raise or lower its temperature.

[0106] It should be noted that the vehicle service processing method provided in this embodiment can also be applied to target areas, such as rooms, and other areas configured with at least one service component. The specific execution process of the service processing method applied to target areas is similar to that of the vehicle service processing method described above, and will not be repeated in this embodiment. When applied to rooms, service interaction operations can be implemented through sub-components configured within the room that can manage all service components within the room.

[0107] In summary, the vehicle service processing method provided in this embodiment, after obtaining a component access request triggered by the cooperation between the user terminal and the vehicle's component access medium, reads the vehicle's component distribution information associated with the component access medium based on the component access request, and displays the component distribution information. In the event that the user submits a connection instruction to the target service component within the vehicle based on the component distribution information, the method determines the component connection channel of the target service component, establishes a service interaction operation between the user terminal and the target service component based on the component connection channel, and enables the user to connect to the target service component with one click in a visual manner. This avoids the situation where users cannot easily identify the service components due to the large number of service components, improves the connection efficiency of service components, and enhances the user experience.

[0108] Furthermore, after the step of reading the vehicle's component distribution information associated with the component access medium based on the component access request is executed, the stored historical connection records of the user to the service components in the vehicle are read, and the recommended service components are determined based on the historical connection records. The component distribution information and the recommendation reminders for the recommended service components are displayed. If the user's confirmation instruction for the recommendation reminder is detected, a wireless communication connection between the user terminal and the recommended service component is established based on the component connection channel of the recommended service component, so as to make the recommendation reminders for the user more accurate and make the wireless communication connection more convenient.

[0109] The following description uses the application of a vehicle service processing method provided in this embodiment in an in-vehicle seat connection scenario as an example to further illustrate the vehicle service processing method provided in this embodiment. (See also...) Figure 4 The service processing method for vehicles applied to in-vehicle seat connection scenarios includes the following steps.

[0110] Step S402: Obtain the component access request submitted by the user terminal after collecting the QR code of the vehicle's external configuration.

[0111] In addition, QR codes can also be installed inside the vehicle.

[0112] Step S404: Based on the component access request, send an information reading request containing a QR code identifier to the server, and receive the component distribution page read and sent by the server based on the information reading request.

[0113] The component distribution page displays at least one of the following: the component distribution of the vehicle, the location markers of each service component within the vehicle, and the component name of each service component.

[0114] The component distribution page includes location markers for each service component and component connection identifiers linking to the corresponding service components.

[0115] Step S406: Display the component distribution page, and if the system detects that the user has submitted a connection command for the vehicle seat component based on the component distribution page, determine that the component connection channel for the vehicle seat component is Bluetooth connection.

[0116] Step S408: Read the connection status of the Bluetooth component of the user terminal.

[0117] Step S410: If the connection status is connectable, establish a wireless communication connection between the user terminal and the vehicle seat assembly based on Bluetooth.

[0118] Step S412: Obtain the user's service request for a preset time massage service based on the vehicle seat component associated with the vehicle seat.

[0119] Step S414: Based on the service request, load and display the service payment page for the vehicle seat.

[0120] Step S416: If a successful payment result is detected for the service payment order submitted by the user based on the service payment page, a service instruction is sent to the vehicle seat component to invoke the vehicle seat to perform massage services.

[0121] Optionally, the vehicle service processing method applied to the in-vehicle seat connection scenario can be used in the vehicle service program.

[0122] The following description uses the application of a vehicle service processing method provided in this embodiment in a vehicle refrigerator connection scenario as an example to further illustrate the vehicle service processing method provided in this embodiment. (See also...) Figure 5 The service processing method for vehicles applied to the scenario of connecting in-vehicle refrigerators includes the following steps.

[0123] Step S502: Obtain the component access request submitted by the user terminal after collecting the NFC components configured inside the vehicle.

[0124] In addition, the NFC component can also be configured on the exterior of the vehicle.

[0125] Step S504: Based on the component access request, identify the vehicle type and determine the component distribution page that matches the vehicle category from the candidate component distribution pages stored in the user terminal.

[0126] The component distribution page displays at least one of the following: the component distribution of the vehicle, the location markers of each service component within the vehicle, and the component name of each service component.

[0127] The component distribution page includes location markers for each service component and component connection identifiers linking to the corresponding service components.

[0128] Step S506: Display the component distribution page, and if the system detects that the user has submitted a connection command for the vehicle refrigerator component based on the component distribution page, determine that the component connection channel of the vehicle refrigerator component is UWB connection.

[0129] Step S508: Read the connection status of the UWB component of the user terminal.

[0130] Step S510: If the connection status is connectable, establish a wireless communication connection between the user terminal and the vehicle refrigerator component based on UWB.

[0131] Step S512: Obtain the temperature adjustment command for the vehicle refrigerator corresponding to the vehicle refrigerator component submitted by the user through the wireless communication connection between the user and the vehicle refrigerator component.

[0132] Step S514: Send a temperature adjustment command to the vehicle refrigerator assembly to adjust the temperature of the vehicle refrigerator based on the temperature adjustment command.

[0133] Optionally, the vehicle service processing method applied to the in-vehicle refrigerator connection scenario can be used in the vehicle service program.

[0134] This specification provides one or more embodiments of a vehicle service processing device as follows:

[0135] In the above embodiments, a vehicle service processing method is provided, and correspondingly, a vehicle service processing device is also provided, which will be described below with reference to the accompanying drawings.

[0136] Reference Figure 6 This illustration shows a schematic diagram of an embodiment of a vehicle service processing device provided in this embodiment.

[0137] Since the apparatus embodiments correspond to the method embodiments, the descriptions are relatively simple. For relevant parts, please refer to the corresponding descriptions of the method embodiments provided above. The apparatus embodiments described below are merely illustrative.

[0138] This embodiment provides a vehicle service processing device, including:

[0139] The access request acquisition module 602 is configured to acquire component access requests triggered by the cooperation between the user terminal and the component access medium of the vehicle; the component access requests include access requests to service components within the vehicle.

[0140] The distribution information reading module 604 is configured to read the component distribution information of the vehicle associated with the component access medium based on the component access request;

[0141] The connection channel determination module 606 is configured to display the component distribution information and determine the component connection channel of the target service component when it detects that a user submits a connection instruction to the target service component in the vehicle based on the component distribution information.

[0142] The communication connection establishment module 608 is configured to establish a wireless communication connection between the user terminal and the target service component based on the component connection channel, so as to perform service interaction operations between the user terminal and the target service component based on the wireless communication connection.

[0143] This specification provides one or more embodiments of a vehicle service processing device as follows:

[0144] Corresponding to the vehicle service processing method described above, based on the same technical concept, one or more embodiments of this specification also provide a vehicle service processing device for executing the vehicle service processing method provided above. Figure 7 This is a structural schematic diagram of a vehicle service processing device provided for one or more embodiments of this specification.

[0145] This embodiment provides a vehicle service processing device, including:

[0146] like Figure 7 As shown, the vehicle's service processing equipment can vary significantly due to differences in configuration or performance. It may include one or more processors 701 and memory 702, with memory 702 storing one or more application programs or data. Memory 702 can be temporary or persistent storage. The application programs stored in memory 702 may include one or more modules (not shown), each module comprising a series of computer-executable instructions from the vehicle's service processing equipment. Furthermore, processor 701 may be configured to communicate with memory 702, executing the series of computer-executable instructions stored in memory 702 on the vehicle's service processing equipment. The vehicle's service processing equipment may also include one or more power supplies 703, one or more wired or wireless network interfaces 704, one or more input / output interfaces 705, one or more keyboards 706, etc.

[0147] In one specific embodiment, the vehicle's service processing equipment includes a memory and one or more programs, wherein the one or more programs are stored in the memory, and the one or more programs may include one or more modules, and each module may include a series of computer-executable instructions for the vehicle's service processing equipment, and is configured to be executed by one or more processors. The one or more programs include computer-executable instructions for performing the following:

[0148] Obtain component access requests triggered by the interaction between the user terminal and the vehicle's component access medium; the component access requests include access requests to service components within the vehicle.

[0149] Based on the component access request, read the component distribution information of the vehicle associated with the component access medium;

[0150] The component distribution information is displayed, and when a user submits a connection command to a target service component in the vehicle based on the component distribution information, the component connection channel of the target service component is determined.

[0151] A wireless communication connection is established between the user terminal and the target service component based on the component connection channel, so as to perform service interaction operations between the user terminal and the target service component based on the wireless communication connection.

[0152] This specification provides one or more embodiments of a storage medium as follows:

[0153] Corresponding to the vehicle service processing method described above, based on the same technical concept, one or more embodiments of this specification also provide a storage medium.

[0154] The storage medium provided in this embodiment is used to store computer-executable instructions, which, when executed by a processor, implement the following process:

[0155] Obtain component access requests triggered by the interaction between the user terminal and the vehicle's component access medium; the component access requests include access requests to service components within the vehicle.

[0156] Based on the component access request, read the component distribution information of the vehicle associated with the component access medium;

[0157] The component distribution information is displayed, and when a user submits a connection command to a target service component in the vehicle based on the component distribution information, the component connection channel of the target service component is determined.

[0158] A wireless communication connection is established between the user terminal and the target service component based on the component connection channel, so as to perform service interaction operations between the user terminal and the target service component based on the wireless communication connection.

[0159] It should be noted that the embodiments concerning the storage medium in this specification and the embodiments concerning the service processing method for vehicles in this specification are based on the same inventive concept. Therefore, the specific implementation of this embodiment can be referred to the implementation of the corresponding method described above, and the repeated parts will not be described again.

[0160] The various embodiments in this specification are described in a progressive manner. For the same or similar parts between the various embodiments, please refer to each other. Each embodiment focuses on describing the differences from other embodiments. For example, the device embodiment, equipment embodiment, and storage medium embodiment are all similar to the method embodiment, so the description is relatively simple. For reading the relevant content of the device embodiment, equipment embodiment, and storage medium embodiment, please refer to the description of the method embodiment.

[0161] The foregoing has described specific embodiments of this specification. Other embodiments are within the scope of the appended claims. In some cases, the actions or steps recited in the claims may be performed in a different order than that shown in the embodiments and may still achieve the desired result. Furthermore, the processes depicted in the drawings do not necessarily require the specific or sequential order shown to achieve the desired result. In some embodiments, multitasking and parallel processing are possible or may be advantageous.

[0162] In the 1930s, improvements to a technology could be clearly distinguished as either hardware improvements (e.g., improvements to the circuit structure of diodes, transistors, switches, etc.) or software improvements (improvements to the methodology). However, with technological advancements, many improvements to the methodology today can be considered direct improvements to the hardware circuit structure. Designers almost always obtain the corresponding hardware circuit structure by programming the improved methodology into the hardware circuit. Therefore, it cannot be said that an improvement to the methodology cannot be implemented using a hardware physical module. For example, a Programmable Logic Device (PLD) (e.g., a Field Programmable Gate Array (FPGA)) is such an integrated circuit whose logic function is determined by the user programming the device. Designers can program a digital system themselves to "integrate" it onto a PLD, without needing chip manufacturers to design and manufacture dedicated integrated circuit chips. Furthermore, nowadays, instead of manually manufacturing integrated circuit chips, this programming is mostly implemented using "logic compiler" software. Similar to the software compiler used in program development, the original code before compilation must be written in a specific programming language, called a Hardware Description Language (HDL). There are many HDLs, such as ABEL (Advanced Boolean Expression Language), AHDL (Altera Hardware Description Language), Confluence, CUPL (Cornell University Programming Language), HDCal, JHDL (Java Hardware Description Language), Lava, Lola, MyHDL, PALASM, and RHDL (Ruby Hardware Description Language). Currently, the most commonly used are VHDL (Very-High-Speed ​​Integrated Circuit Hardware Description Language) and Verilog. Those skilled in the art should understand that by simply performing some logic programming on the method flow using one of these hardware description languages ​​and programming it into an integrated circuit, the hardware circuit implementing the logical method flow can be easily obtained.

[0163] The controller can be implemented in any suitable manner. For example, it can take the form of a microprocessor or processor and a computer-readable medium storing computer-readable program code (e.g., software or firmware) executable by the (micro)processor, logic gates, switches, application-specific integrated circuits (ASICs), programmable logic controllers, and embedded microcontrollers. Examples of controllers include, but are not limited to, the following microcontrollers: ARC 625D, Atmel AT91SAM, Microchip PIC18F26K20, and Silicon Labs C8051F320. A memory controller can also be implemented as part of the control logic of the memory. Those skilled in the art will also recognize that, in addition to implementing the controller in purely computer-readable program code form, the same functionality can be achieved by logically programming the method steps to make the controller take the form of logic gates, switches, application-specific integrated circuits, programmable logic controllers, and embedded microcontrollers. Therefore, such a controller can be considered a hardware component, and the means included therein for implementing various functions can also be considered as structures within the hardware component. Alternatively, the means for implementing various functions can be considered as both software modules implementing the method and structures within the hardware component.

[0164] The systems, devices, modules, or units described in the above embodiments can be implemented by computer chips or entities, or by products with certain functions. A typical implementation device is a computer. Specifically, a computer can be, for example, a personal computer, laptop computer, cellular phone, camera phone, smartphone, personal digital assistant, media player, navigation device, email device, game console, tablet computer, wearable device, or any combination of these devices.

[0165] For ease of description, the above apparatus is described by dividing it into various functional units. Of course, when implementing the embodiments of this specification, the functions of each unit can be implemented in one or more software and / or hardware.

[0166] Those skilled in the art will understand that one or more embodiments of this specification can be provided as a method, system, or computer program product. Therefore, one or more embodiments of this specification may take the form of a completely hardware embodiment, a completely software embodiment, or an embodiment combining software and hardware aspects. Furthermore, this specification may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, etc.) containing computer-usable program code.

[0167] This specification is described with reference to flowchart illustrations and / or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of this specification. It will be understood that each block of the flowchart illustrations and / or block diagrams, and combinations of blocks in the flowchart illustrations and / or block diagrams, can be implemented by computer program instructions. These computer program instructions can be provided to a processor of a general-purpose computer, special-purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create a machine for implementing the flowchart illustrations and / or block diagrams. Figure 1 One or more processes and / or boxes Figure 1 A device that provides the functions specified in one or more boxes.

[0168] These computer program instructions may also be stored in a computer-readable storage medium that can direct a computer or other programmable data processing device to function in a particular manner, such that the instructions stored in the computer-readable storage medium produce an article of manufacture including instruction means, which are implemented in a process Figure 1 One or more processes and / or boxes Figure 1 The function specified in one or more boxes.

[0169] These computer program instructions may also be loaded onto a computer or other programmable data processing equipment to cause a series of operational steps to be performed on the computer or other programmable equipment to produce a computer-implemented process, thereby providing instructions that execute on the computer or other programmable equipment for implementing the process. Figure 1 One or more processes and / or boxes Figure 1 The steps of the function specified in one or more boxes.

[0170] In a typical configuration, a computing device includes one or more processors (CPU), input / output interfaces, network interfaces, and memory.

[0171] Memory may include non-persistent storage in computer-readable media, such as random access memory (RAM) and / or non-volatile memory, such as read-only memory (ROM) or flash RAM. Memory is an example of computer-readable media.

[0172] Computer-readable media includes both permanent and non-permanent, removable and non-removable media that can store information using any method or technology. Information can be computer-readable instructions, data structures, modules of programs, or other data. Examples of computer storage media include, but are not limited to, phase-change memory (PRAM), static random access memory (SRAM), dynamic random access memory (DRAM), other types of random access memory (RAM), read-only memory (ROM), electrically erasable programmable read-only memory (EEPROM), flash memory or other memory technologies, CD-ROM, digital versatile optical disc (DVD) or other optical storage, magnetic tape, magnetic disk storage or other magnetic storage devices, or any other non-transferable medium that can be used to store information accessible by a computing device. As defined herein, computer-readable media does not include transient computer-readable media, such as modulated data signals and carrier waves.

[0173] It should also be noted that the terms "comprising," "including," or any other variations thereof are intended to cover non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements includes not only those elements but also other elements not expressly listed, or elements inherent to such a process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising one..." does not exclude the presence of other identical elements in the process, method, article, or apparatus that includes said element.

[0174] One or more embodiments of this specification can be described in the general context of computer-executable instructions, such as program modules, that are executed by a computer. Generally, program modules include routines, programs, objects, components, data structures, etc., that perform a particular task or implement a particular abstract data type. One or more embodiments of this specification can also be practiced in distributed computing environments where tasks are performed by remote processing devices connected via a communication network. In distributed computing environments, program modules can reside in local and remote computer storage media, including storage devices.

[0175] The various embodiments in this specification are described in a progressive manner. Similar or identical parts between embodiments can be referred to mutually. Each embodiment focuses on describing the differences from other embodiments. In particular, the system embodiments are basically similar to the method embodiments, so the description is relatively simple; relevant parts can be referred to the descriptions in the method embodiments.

[0176] The above description is merely an embodiment of this document and is not intended to limit the scope of this document. Various modifications and variations can be made to this document by those skilled in the art. Any modifications, equivalent substitutions, improvements, etc., made within the spirit and principles of this document should be included within the scope of the claims of this document.

Claims

1. A vehicle service processing method, applied to a vehicle service program, the method comprising: Obtain the component access request submitted after the user terminal establishes a wireless communication connection with the access component configured in the vehicle; The component access request carries the component identifier of the accessed component; the component access request includes an access request for a service component within the vehicle. Based on the component access request, the vehicle category of the vehicle is identified, and the component distribution page that matches the vehicle category is determined from the candidate component distribution pages stored in the user terminal as the component distribution information of the vehicle. The component distribution information is displayed, and when a user submits a connection command to a target service component in the vehicle based on the component distribution information, the component connection channel of the target service component is determined based on the component identifier of the target service component. Read the connection status of the terminal service component corresponding to the component connection channel. If the connection status is connectable, read the component identifier list composed of service component identifiers that are within the connectable range of the terminal service component. If the component identifier list contains the component identifier of the target service component, establish a wireless communication connection between the user terminal and the target service component, so as to perform service interaction operations of the user terminal on the target service component based on the wireless communication connection.

2. The vehicle service processing method according to claim 1, after the step of identifying the vehicle category based on the component access request and determining the component distribution page matching the vehicle category from the candidate component distribution pages stored in the user terminal as the component distribution information of the vehicle, further includes: Read the stored historical connection records of the user to the in-vehicle service components, and determine the recommended service components based on the historical connection records; Display the component distribution information and recommendation reminders from the recommendation service component; If a user's confirmation instruction to the recommendation reminder is detected, a wireless communication connection is established between the user terminal and the recommendation service component based on the component connection channel of the recommendation service component.

3. The vehicle service processing method according to claim 1, wherein the component distribution information includes a component distribution page; The component distribution page displays at least one of the following: the configuration distribution of the vehicle, the location markers of each service component within the vehicle, and the component name of each service component. The component distribution page includes location markers for each service component and component connection identifiers linking to the corresponding service components.

4. The vehicle service processing method according to claim 1, after the operation of reading the connection status of the terminal service component corresponding to the component connection channel is executed, it further includes: If the connection status is a blocked connection status, generate and display a component enable reminder for the terminal service component.

5. The vehicle service processing method according to claim 1, further comprising: Based on the component access request, a request to read information containing the component identifier is sent to the server; Receive the component distribution information read and sent by the server based on the information read request.

6. The vehicle service processing method according to claim 1, after the step of identifying the vehicle category based on the component access request and determining the component distribution page matching the vehicle category from the candidate component distribution pages stored in the user terminal as the component distribution information of the vehicle, further includes: Read the stored historical connection records of the user to the in-vehicle service components, and determine the recommended service components based on the historical connection records; A wireless communication connection between the user terminal and the recommendation service component is established based on the component connection channel of the recommendation service component.

7. The vehicle service processing method according to claim 1, wherein the step of performing the service interaction operation between the user terminal and the target service component based on the wireless communication connection includes: Obtain the operation instructions submitted by the user to the sub-service component based on the wireless communication connection between the user terminal and the target service component; The operation instruction is sent to the target service component to invoke the sub-service component to perform the operation.

8. The vehicle service processing method according to claim 1, wherein the step of performing the service interaction operation between the user terminal and the target service component based on the wireless communication connection includes: Obtain the configuration service request submitted by the user based on the user terminal for the vehicle configuration associated with the target service component; The configuration service request is submitted based on the wireless communication connection; Based on the configuration service request, the service payment page for the vehicle configuration is loaded and displayed; If a successful payment result is detected from the user's payment of the service payment order submitted on the service payment page, a configuration service instruction is sent to the target service component to invoke the vehicle configuration to perform configuration services.

9. The vehicle service processing method according to claim 1, wherein the step of performing the service interaction operation between the user terminal and the target service component based on the wireless communication connection includes: Obtain the operation instructions for the vehicle configuration corresponding to the target service component submitted by the user based on the wireless communication connection between the user terminal and the target service component; The operation instruction is sent to the target service component to perform operation processing on the vehicle configuration based on the operation instruction.

10. A vehicle service processing device, operating in a vehicle service program, the device comprising: The access request acquisition module is configured to acquire component access requests submitted after the user terminal establishes a wireless communication connection with the access component configured in the vehicle. The component access request carries the component identifier of the accessed component; the component access request includes an access request for a service component within the vehicle. The distribution information reading module is configured to identify the vehicle category of the vehicle based on the component access request, and determine the component distribution page that matches the vehicle category from the candidate component distribution pages stored in the user terminal as the component distribution information of the vehicle. The connection channel determination module is configured to display the component distribution information and, upon detecting that a user submits a connection command to a target service component within the vehicle based on the component distribution information, determine the component connection channel of the target service component based on the component identifier of the target service component. The communication connection establishment module is configured to read the connection status of the terminal service component corresponding to the component connection channel; if the connection status is connectable, read a list of component identifiers composed of service component identifiers within the connectable range of the terminal service component; if the component identifier list contains the component identifier of the target service component, establish a wireless communication connection between the user terminal and the target service component, so as to perform service interaction operations of the user terminal on the target service component based on the wireless communication connection.

11. A vehicle service processing device, comprising: processor; And, a memory configured to store computer-executable instructions, which, when executed, cause the processor to: The system obtains a component access request submitted after the user terminal establishes a wireless communication connection with the access component configured in the vehicle; the component access request carries the component identifier of the access component; the component access request includes an access request for service components within the vehicle. Based on the component access request, the vehicle category of the vehicle is identified, and the component distribution page that matches the vehicle category is determined from the candidate component distribution pages stored in the user terminal as the component distribution information of the vehicle. The component distribution information is displayed, and when a user submits a connection command to a target service component in the vehicle based on the component distribution information, the component connection channel of the target service component is determined based on the component identifier of the target service component. Read the connection status of the terminal service component corresponding to the component connection channel. If the connection status is connectable, read the component identifier list composed of service component identifiers that are within the connectable range of the terminal service component. If the component identifier list contains the component identifier of the target service component, establish a wireless communication connection between the user terminal and the target service component, so as to perform service interaction operations of the user terminal on the target service component based on the wireless communication connection.

12. A storage medium for storing computer-executable instructions, which, when executed by a processor, perform the following process: The system obtains a component access request submitted after the user terminal establishes a wireless communication connection with the access component configured in the vehicle; the component access request carries the component identifier of the access component; the component access request includes an access request for service components within the vehicle. Based on the component access request, the vehicle category of the vehicle is identified, and the component distribution page that matches the vehicle category is determined from the candidate component distribution pages stored in the user terminal as the component distribution information of the vehicle. The component distribution information is displayed, and when a user submits a connection command to a target service component in the vehicle based on the component distribution information, the component connection channel of the target service component is determined based on the component identifier of the target service component. Read the connection status of the terminal service component corresponding to the component connection channel. If the connection status is connectable, read the component identifier list composed of service component identifiers that are within the connectable range of the terminal service component. If the component identifier list contains the component identifier of the target service component, establish a wireless communication connection between the user terminal and the target service component, so as to perform service interaction operations of the user terminal on the target service component based on the wireless communication connection.

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