Method and device for managing time limit of opening dedicated line service, electronic equipment and storage medium

Abstract

This invention relates to the field of communication technology, providing a method, apparatus, electronic device, and storage medium for managing the activation time limit of leased line services. The method includes: obtaining a resource assessment order number for the leased line service; obtaining resource survey results for the leased line service based on the resource assessment order number; determining the activation time limit of the leased line service based on the resource survey results and the leased line type; and performing time limit early warning management for the leased line service based on the activation time limit. This invention improves the refined management of the activation time limit of leased line services by combining resource survey results with the leased line construction duration. This facilitates accurate calculation of construction cycles and costs, improves the accuracy of performance evaluation of construction personnel and departments, and allows for timely feedback to users on the leased line construction completion time, thereby increasing user satisfaction.

Description

Technical Field

[0001] This invention relates to the field of communication technology, and in particular to a method, apparatus, electronic device, and storage medium for managing the activation time limit of leased line services. Background Technology

[0002] In the field of enterprise and government leased line construction in the telecommunications industry, the production activities of various leased lines need to go through multiple stages such as resource exploration, contract review, cost review, and network construction to be completed. Among them, resource exploration and network construction (including activation, modification, shutdown, reactivation, and dismantling) are relatively time-consuming processes that require the support of the network construction department and cross-departmental and cross-city collaboration. This part of the work is generally supported online through processes in the enterprise customer service activation system or secondary orchestration system.

[0003] Currently, the opening time limit for dedicated line construction is generally determined based on the type of dedicated line. Using this method to determine the opening time limit results in relatively low accuracy and does not meet the needs for refined management of the opening time limit. Summary of the Invention

[0004] This invention provides a method, apparatus, electronic device, and storage medium for managing the activation time limit of leased line services, in order to solve the management problem of the activation time limit of leased line services. By combining the resource survey results with the construction time of the leased line, it improves the refined management of the activation time limit of leased line services, which is conducive to accurately calculating the construction cycle and cost, improving the accuracy of the assessment of construction personnel and construction departments, and enabling timely feedback to users on the completion time of leased line construction, thereby improving user satisfaction.

[0005] This invention provides a method for managing the activation time limit of leased line services, including:

[0006] Obtain the resource assessment order number for the dedicated line service, and obtain the resource survey results for the dedicated line service based on the resource assessment order number;

[0007] Based on the resource exploration results and the leased line type, the activation time limit for the leased line service is determined;

[0008] Based on the activation time limit, time limit early warning management is performed on the dedicated line service.

[0009] In one embodiment, determining the activation timeframe for the leased line service based on the resource exploration results and the leased line type includes:

[0010] If the resource exploration results are satisfactory, then based on the resource exploration results and the leased line type, the activation time limit for the leased line service is determined to be the first time limit;

[0011] If the resource survey results indicate that the line meets the requirements, then based on the resource survey results and the leased line type, the activation time limit for the leased line service is determined to be the second time limit;

[0012] If the resource survey results indicate that the equipment meets the requirements, then based on the resource survey results and the leased line type, the activation time limit for the leased line service is determined to be the third time limit.

[0013] Wherein, the first time limit is shorter than the second time limit, and the second time limit is shorter than the third time limit.

[0014] In one embodiment, after obtaining the resource assessment order number of the leased line service and obtaining the resource survey results of the leased line service based on the resource assessment order number, the method further includes:

[0015] Determine the service guarantee level for the dedicated line service;

[0016] Based on the resource survey results, the leased line type, and the service guarantee level, the activation time limit for the leased line service is determined.

[0017] In one embodiment, determining the activation timeframe for the leased line service based on the resource survey results, the leased line type, and the service guarantee level includes:

[0018] If the resource survey results are satisfactory and the service guarantee level is Level 1, then based on the resource survey results, the leased line type, and the service guarantee level, the activation time limit for the leased line service is determined to be the fourth time limit.

[0019] If the resource survey results indicate that the line meets the requirements and the service guarantee level is Level 2, then based on the resource survey results, the leased line type, and the service guarantee level, the activation time limit for the leased line service is determined to be the fifth time limit.

[0020] If the resource survey results indicate that the equipment meets the requirements and the service guarantee level is Level 3, then based on the resource survey results, the leased line type, and the service guarantee level, the activation time limit for the leased line service is determined to be the sixth time limit.

[0021] Wherein, the fourth time limit is less than the fifth time limit, and the fifth time limit is less than the sixth time limit.

[0022] In one embodiment, the time-limited early warning management of the dedicated line service based on the activation time limit includes:

[0023] Based on the activation time limit, set the work order time limit for the dedicated line service and initiate the work order;

[0024] If the work order is not accepted within the set time, an unaccepted warning message will be output.

[0025] In one embodiment, after initiating the work order, the following is also included:

[0026] If the work order has been accepted, and no user is scheduled to handle the work order within the set time, a warning message for unscheduled customers will be output.

[0027] In one embodiment, after initiating the work order, the following is also included:

[0028] If the work order is not completed within the specified time limit, a delay warning message will be output.

[0029] The present invention also provides a dedicated line service activation time limit management device, comprising:

[0030] The resource exploration result acquisition module is used to acquire the resource judgment order number of the leased line service, so as to acquire the resource exploration result of the leased line service based on the resource judgment order number;

[0031] The activation time limit determination module is used to determine the activation time limit of the leased line service based on the resource survey results and the leased line type.

[0032] The early warning management module is used to perform time-limited early warning management for the dedicated line service based on the activation time limit.

[0033] The present invention also provides an electronic device, including a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the processor executes the program to implement the leased line service activation time limit management method as described above.

[0034] The present invention also provides a non-transitory computer-readable storage medium having a computer program stored thereon, which, when executed by a processor, implements the leased line service activation time limit management method as described above.

[0035] This invention provides a method, apparatus, electronic device, and storage medium for managing the activation time limit of leased line services. It obtains the resource assessment number of the leased line service, and based on this number, acquires the resource survey results for the leased line service. Based on the resource survey results and the leased line type, it determines the activation time limit of the leased line service. Based on the activation time limit, it performs time-limit early warning management of the leased line service. By combining the resource survey results with the leased line construction duration, this invention improves the refined management of the activation time limit of leased line services, facilitates accurate calculation of construction cycles and costs, improves the accuracy of performance evaluation of construction personnel and departments, and allows for timely feedback to users on the leased line construction completion time, thereby increasing user satisfaction. Attached Figure Description

[0036] To more clearly illustrate the technical solutions in this invention or the prior art, the drawings used in the description of the embodiments or the prior art will be briefly introduced below. Obviously, the drawings described below are some embodiments of this invention. For those skilled in the art, other drawings can be obtained from these drawings without creative effort.

[0037] Figure 1 This is one of the flowcharts illustrating the dedicated line service activation time limit management method provided by the present invention;

[0038] Figure 2 This is the second flowchart of the dedicated line service activation time limit management method provided by the present invention;

[0039] Figure 3 This is a schematic diagram of the dedicated line service activation time limit management device provided by the present invention;

[0040] Figure 4 This is a schematic diagram of the structure of the electronic device provided by the present invention. Detailed Implementation

[0041] To make the objectives, technical solutions, and advantages of this invention clearer, the technical solutions of this invention will be clearly and completely described below with reference to the accompanying drawings. Obviously, the described embodiments are only some, not all, of the embodiments of this invention. All other embodiments obtained by those skilled in the art based on the embodiments of this invention without creative effort are within the scope of protection of this invention.

[0042] The following is combined Figures 1-4 The present invention describes a method, apparatus, electronic device, and storage medium for managing the activation time limit of leased line services.

[0043] Specifically, this invention provides a method for managing the activation time limit of dedicated line services, referring to... Figure 1 , Figure 1 This is one of the flowcharts illustrating the dedicated line service activation time limit management method provided by the present invention.

[0044] The data processing method provided in this embodiment of the invention includes:

[0045] Step 100: Obtain the resource judgment order number of the dedicated line service, and obtain the resource exploration results of the dedicated line service based on the resource judgment order number;

[0046] It should be noted that a resource survey needs to be conducted before the dedicated line is activated. The main purpose of this survey is to determine, manually or automatically, whether there are suitable resources near the customer's installation address that can support the user's needs. Determining the timeframe based on the resource survey results facilitates refined time management.

[0047] The leased line service in this embodiment of the invention is mainly targeted at corporate clients (i.e., enterprise clients), primarily used for managing the activation time of enterprise client services. It can be understood that operators divide their customer base into two types: public clients (individual clients) and corporate clients (companies or institutions). Enterprise client services typically include internet enterprise leased lines, voice enterprise leased lines, point-to-point enterprise leased lines, fiber optic enterprise leasing, and services superimposed on these, such as integrated enterprise VPNs, enterprise PBX, GPS, branch meter reading, enterprise short numbers, and enterprise MAS machines.

[0048] Before determining the activation timeframe for the dedicated line service, it is necessary to obtain the resource assessment order number for the dedicated line service. Then, based on the resource assessment order number, the resource survey results for the dedicated line service can be obtained. The resource assessment order number is the service identifier for the dedicated line service, and the resource survey results for the dedicated line service can be quickly found based on this service identifier.

[0049] It should be further clarified that resource survey results generally fall into the following categories: resources available, constructable, downgraded to available, downgraded to constructable, and not constructable. These can be summarized into four outcomes: available, line available, equipment available, and not available. The business department makes a comprehensive judgment based on the survey results and construction costs. In any of these four scenarios (resources available, line available, equipment available, or not available), a customer order can be placed, and the subsequent dedicated line construction process can begin. "Available" includes both "resources available" and "downgraded to available," meaning the current resource situation allows for direct access to the customer's required dedicated line, so the construction period is generally relatively short. "Constructable" and "downgraded to constructable" require certain engineering construction before the customer's dedicated line can be connected; this can generally be further refined into "line available" and "equipment available," requiring a longer construction process. "Not constructable" means the current resource situation does not meet the requirements for dedicated line access, i.e., the dedicated line cannot be constructed. For installation addresses that have been identified as having resources by the front-end system and assigned in the "no site survey required" manner, the system defaults to "having resources", meaning that the dedicated line required by the customer can be directly connected.

[0050] Step 200: Based on the resource exploration results and the leased line type, determine the activation time limit for the leased line service;

[0051] It should be noted that leased line types include data leased line activation, internet leased line activation, data leased line modification, and group IMS fixed-line activation, etc.

[0052] After obtaining the resource survey results for the leased line service, the activation time limit for the leased line service is determined based on the resource survey results and the leased line type. Specifically, if the resource survey results show that the line is satisfactory, the activation time limit for the leased line service is determined as the first time limit based on the resource survey results and the leased line type; if the resource survey results show that the line is satisfactory, the activation time limit for the leased line service is determined as the second time limit based on the resource survey results and the leased line type; if the resource survey results show that the equipment is satisfactory, the activation time limit for the leased line service is determined as the third time limit based on the resource survey results and the leased line type; wherein, the first time limit is shorter than the second time limit, and the second time limit is shorter than the third time limit.

[0053] For example, refer to Table 1, which shows the opening time limit determined based on resource exploration results and dedicated line type.

[0054] Table 1

[0055] Dedicated line type Resource exploration results Activation period Data dedicated line activated satisfy 3 Data dedicated line activated The line meets 5 Data dedicated line activated Equipment meets 10 Internet dedicated line launched satisfy 3 Internet dedicated line launched The line meets 5 Internet dedicated line launched Equipment meets 10 Data lease line change satisfy 4 Group IMS fixed-line activation satisfy 3

[0056] As shown in Table 1, for the same type of leased line, different resource exploration results result in different leased line service activation time limits; for different types of leased lines, the same resource exploration results may result in the same or different leased line service activation time limits.

[0057] Step 300: Perform time limit early warning management on the dedicated line service based on the activation time limit.

[0058] After determining the activation timeframe for dedicated line services, to avoid delays or overdue activation, timeframe monitoring is necessary. This involves implementing time-limited early warning management based on the activation timeframe. For example, different early warning functions correspond to different stages of dedicated line activation, including warnings for delayed order acceptance during installation and maintenance, delayed customer appointments, activation delays, and delayed upgrades. Users can be reminded via email, SMS, etc., at each warning stage, ensuring timely notification to operators to process work orders promptly.

[0059] It should be further noted that in engineering construction, the actual construction time is usually closely related to the problems of the customer. Construction problems caused by the user generally do not affect customer satisfaction. Therefore, in the process of work order processing, dynamically adjusting the opening time limit based on the user feedback on the scheduled construction time can further optimize the assessment indicators.

[0060] The leased line service activation time limit management method provided in this invention obtains the resource judgment order number of the leased line service, and then obtains the resource survey results of the leased line service based on the resource judgment order number; determines the activation time limit of the leased line service based on the resource survey results and the leased line type; and performs time limit early warning management of the leased line service based on the activation time limit. This invention combines the resource survey results with the leased line construction time, improving the refined management of the leased line service activation time limit. This facilitates accurate calculation of construction cycle and cost, improves the accuracy of assessment of construction personnel and departments, and allows for timely feedback to users on the leased line construction completion time, thereby improving user satisfaction.

[0061] Based on the above embodiments, after obtaining the resource judgment number of the leased line service and obtaining the resource survey results of the leased line service based on the resource judgment number, the method further includes: determining the service guarantee level of the leased line service; and determining the activation time limit of the leased line service based on the resource survey results, the leased line type, and the service guarantee level.

[0062] It's important to note that a Service-Level Agreement (SLA), also known as a Service Level Agreement, is a formal commitment defined between a service provider and a customer. SLAs generally include four levels: AAA, AA, A, and Standard, each corresponding to a different service duration. Determining service durations by combining resource survey results with the SLA level facilitates refined time management.

[0063] The service guarantee level for the leased line service is determined, and then, based on the resource survey results, the leased line type, and the service guarantee level, the activation timeframe for the leased line service is determined. The service guarantee level for the leased line service is agreed upon between the service provider and the customer.

[0064] Specifically, if the resource survey results are satisfactory and the service guarantee level is Level 1, then based on the resource survey results, leased line type, and service guarantee level, the activation time limit for the leased line service is determined as the fourth time limit; if the resource survey results are satisfactory and the service guarantee level is Level 2, then based on the resource survey results, leased line type, and service guarantee level, the activation time limit for the leased line service is determined as the fifth time limit; if the resource survey results are satisfactory and the service guarantee level is Level 3, then based on the resource survey results, leased line type, and service guarantee level, the activation time limit for the leased line service is determined as the sixth time limit; wherein, the fourth time limit is shorter than the fifth time limit, and the fifth time limit is shorter than the sixth time limit.

[0065] For example, refer to Table 2, which shows the opening time limit determined based on resource exploration results, leased line type, and service guarantee level.

[0066] Table 2

[0067] Dedicated line type Resource exploration results Service Guarantee Level Activation period Data dedicated line activated satisfy AAA level 3 Data dedicated line activated The line meets AA grade 5 Data dedicated line activated Equipment meets Grade A 10 Data dedicated line activated Equipment meets ordinary 12 Internet dedicated line launched satisfy AAA level 3 Internet dedicated line launched The line meets AA grade 5 Internet dedicated line launched Equipment meets Grade A 10 Internet dedicated line launched The line meets ordinary 12 Data lease line change satisfy AAA level 4 Group IMS fixed-line activation satisfy AAA level 3

[0068] This invention determines the activation timeframe for dedicated line services based on resource survey results, dedicated line type, and service guarantee level. By combining resource survey results, service guarantee level, and dedicated line construction time, it improves the refined management of dedicated line service activation timeframes. This facilitates accurate calculation of construction cycles and costs, enhances the accuracy of performance evaluations of construction personnel and departments, and allows for timely feedback to users on dedicated line construction completion times, thereby increasing user satisfaction.

[0069] Based on the above embodiments, the time limit warning management of the dedicated line service based on the activation time limit includes: setting the work order time limit of the dedicated line service based on the activation time limit, and initiating a work order; if the work order is not accepted within the set time, outputting a non-accepted order warning message.

[0070] After determining the activation time limit for the dedicated line service, set the work order time limit for the dedicated line service based on the activation time limit, and initiate the work order. Then, if the work order is not accepted within the set time, output an unaccepted warning message.

[0071] For example, assuming the leased line type is a data leased line, the resource survey results are satisfactory, and the opening time limit is 3 days, the work order time limit for the leased line service is set to 3 days based on this opening time limit. After the work order time limit is set, the work order is initiated and the user is waited for to accept the order. After the work order is issued, an SMS order acceptance warning notification is sent every 1 hour.

[0072] In one embodiment, after initiating a work order or after outputting a no-acceptance warning message, the method further includes: if the work order has been accepted, and no user is scheduled to handle the work order within the set time, then output a no-schedule customer warning message.

[0073] After a work order is initiated, if the work order is accepted within the set time, or if the work order is accepted within the set time after an SMS order acceptance alert is issued, the system will continuously monitor whether the work order will schedule a dedicated line construction appointment with the customer. If no customer is scheduled to connect with the work order within the set time, an alert message for unscheduled customers will be output.

[0074] For example, suppose the leased line type is a data leased line, the resource survey result is that the line is available, and the opening time limit is 5 days. Based on this opening time limit, the work order time limit for the leased line service is set to 5 days. After the work order time limit is set, the work order is initiated. After the user accepts the order, an SMS warning notification for customers who have not made an appointment is sent every 1 hour.

[0075] In one embodiment, after initiating a work order, the method further includes: if the work order is not completed within the activation time limit, outputting a delay warning message.

[0076] If a customer successfully schedules a work order, the work order deadline will be continuously monitored. If the work order is not completed within the specified time limit, a delay warning will be issued.

[0077] For example, if the installation / maintenance work order is issued and the service period has exceeded the activation period (e.g., 3 days), and then exceeds the activation period by another 24 hours, a delayed SMS notification will be sent to the installation / maintenance personnel every hour. Alternatively, if the installation / maintenance work order is issued and the service period has exceeded the activation period (e.g., 5 days), and then exceeds the activation period by another 48 hours, a delayed SMS notification will be sent to the installation / maintenance personnel every hour.

[0078] For activation delay warnings, for example, if the activation period (e.g., 3 days) is exceeded after the work order issuance time, and then exceeds the time limit by another 24 hours, an SMS delay warning will be sent to the installation and maintenance personnel and the installation and maintenance manager every hour. Alternatively, if the activation period (e.g., 5 days) is exceeded after the work order issuance time, and then exceeds the time limit by another 48 hours, an SMS delay warning will be sent to the installation and maintenance personnel and the installation and maintenance manager every hour.

[0079] This invention implements time-limited early warning management for dedicated line services based on activation time limits. Based on this, the completion time of dedicated line construction can be promptly reported to users, thereby improving user satisfaction.

[0080] refer to Figure 2 , Figure 2 This is the second flowchart of the dedicated line service activation time limit management method provided by the present invention.

[0081] This invention, based on resource exploration results and supplemented with scheduled construction time obtained during the engineering construction process, manages the dedicated line construction time in a dynamic manner. The management steps are as follows:

[0082] 1. Determine the opening timeframe for dedicated line services in advance based on the type of dedicated line and the results of resource surveys;

[0083] 2. During resource surveys, record the relevant resource information for the customer's installation site, categorizing it into four types: "satisfied," "line satisfied," "equipment satisfied," and "unsatisfied."

[0084] 3. Receive work order information dispatched by the BOSS system, and obtain the resource determination order number for the dedicated line service based on the work order information;

[0085] 4. Query resource exploration results based on resource assessment order number (in the case of exemption from exploration, the resource assessment order number is "exempt from exploration");

[0086] 5. Query the corresponding opening time limit based on the dedicated line type and resource exploration results;

[0087] 6. Set work order time limits based on this activation time limit;

[0088] 7. Initiate a work order;

[0089] 8. During the work order processing, schedule work according to the work order time limit;

[0090] 9. Adjust the project timeline dynamically based on the scheduled appointment time;

[0091] 10. Early warning and reminder functions at each stage, including early warning for installation and maintenance not accepting orders in a timely manner, early warning for not scheduling customer appointments in a timely manner, early warning for activation delay, and early warning for activation delay and upgrade. Email and SMS reminders will be sent at each early warning node to promptly notify operators to handle work orders in a timely manner.

[0092] This invention combines resource exploration results with dedicated line construction time, improving the refined management of dedicated line service activation time. This facilitates accurate calculation of construction cycle and cost, enhances the accuracy of performance evaluation of construction personnel and departments, and allows for timely feedback to users on dedicated line construction completion time, thereby increasing user satisfaction.

[0093] Figure 3 This is a schematic diagram of the dedicated line service activation time limit management device provided by the present invention, with reference to... Figure 3 The present invention provides a dedicated line service activation time limit management device, including a resource exploration result acquisition module 301, an activation time limit determination module 302 and an early warning management module 303.

[0094] The resource exploration result acquisition module 301 is used to acquire the resource judgment order number of the leased line service, so as to acquire the resource exploration result of the leased line service based on the resource judgment order number;

[0095] The activation time limit determination module 302 is used to determine the activation time limit of the leased line service based on the resource survey results and the leased line type.

[0096] The early warning management module 303 is used to perform time limit early warning management on the dedicated line service based on the activation time limit.

[0097] The dedicated line service activation time limit management device provided in this embodiment of the invention obtains the resource judgment order number of the dedicated line service, and obtains the resource survey results of the dedicated line service based on the resource judgment order number; determines the activation time limit of the dedicated line service based on the resource survey results and the dedicated line type; and performs time limit early warning management of the dedicated line service based on the activation time limit. This embodiment of the invention combines the resource survey results with the dedicated line construction time, improving the refined management of the dedicated line service activation time limit, which is conducive to accurately calculating the construction cycle and cost, improving the accuracy of assessment of construction personnel and departments, and allowing timely feedback to users on the dedicated line construction completion time, thereby improving user satisfaction.

[0098] In one embodiment, the activation time limit determination module 302 is specifically used for:

[0099] If the resource exploration results are satisfactory, then based on the resource exploration results and the leased line type, the activation time limit for the leased line service is determined to be the first time limit;

[0100] If the resource survey results indicate that the line meets the requirements, then based on the resource survey results and the leased line type, the activation time limit for the leased line service is determined to be the second time limit;

[0101] If the resource survey results indicate that the equipment meets the requirements, then based on the resource survey results and the leased line type, the activation time limit for the leased line service is determined to be the third time limit.

[0102] Wherein, the first time limit is shorter than the second time limit, and the second time limit is shorter than the third time limit.

[0103] In one embodiment, the activation time limit determination module 302 is further configured to:

[0104] Determine the service guarantee level for the dedicated line service;

[0105] Based on the resource survey results, the leased line type, and the service guarantee level, the activation time limit for the leased line service is determined.

[0106] In one embodiment, the activation time limit determination module 302 is further configured to:

[0107] If the resource survey results are satisfactory and the service guarantee level is Level 1, then based on the resource survey results, the leased line type, and the service guarantee level, the activation time limit for the leased line service is determined to be the fourth time limit.

[0108] If the resource survey results indicate that the line meets the requirements and the service guarantee level is Level 2, then based on the resource survey results, the leased line type, and the service guarantee level, the activation time limit for the leased line service is determined to be the fifth time limit.

[0109] If the resource survey results indicate that the equipment meets the requirements and the service guarantee level is Level 3, then based on the resource survey results, the leased line type, and the service guarantee level, the activation time limit for the leased line service is determined to be the sixth time limit.

[0110] Wherein, the fourth time limit is less than the fifth time limit, and the fifth time limit is less than the sixth time limit.

[0111] In one embodiment, the early warning management module 303 is specifically used for:

[0112] Based on the activation time limit, set the work order time limit for the dedicated line service and initiate the work order;

[0113] If the work order is not accepted within the set time, an unaccepted warning message will be output.

[0114] In one embodiment, the early warning management module 303 is further configured to:

[0115] If the work order has been accepted, and no user is scheduled to handle the work order within the set time, a warning message for unscheduled customers will be output.

[0116] In one embodiment, the early warning management module 303 is further configured to:

[0117] If the work order is not completed within the specified time limit, a delay warning message will be output.

[0118] Figure 4 An example is a schematic diagram of the physical structure of an electronic device, such as... Figure 4 As shown, the electronic device may include: a processor 410, a communication interface 420, a memory 430, and a communication bus 440, wherein the processor 410, the communication interface 420, and the memory 430 communicate with each other through the communication bus 440. The processor 410 can call logical instructions in the memory 430 to execute a leased line service activation time limit management method, which includes:

[0119] Obtain the resource assessment order number for the dedicated line service, and obtain the resource survey results for the dedicated line service based on the resource assessment order number;

[0120] Based on the resource exploration results and the leased line type, the activation time limit for the leased line service is determined;

[0121] Based on the activation time limit, time limit early warning management is performed on the dedicated line service.

[0122] Furthermore, the logical instructions in the aforementioned memory 430 can be implemented as software functional units and, when sold or used as independent products, can be stored in a computer-readable storage medium. Based on this understanding, the technical solution of the present invention, essentially, or the part that contributes to the prior art, or a part of the technical solution, can be embodied in the form of a software product. This computer software product is stored in a storage medium and includes several instructions to cause a computer device (which may be a personal computer, server, or network device, etc.) to execute all or part of the steps of the methods described in the various embodiments of the present invention. The aforementioned storage medium includes various media capable of storing program code, such as USB flash drives, portable hard drives, read-only memory (ROM), random access memory (RAM), magnetic disks, or optical disks.

[0123] On the other hand, the present invention also provides a non-transitory computer-readable storage medium having a computer program stored thereon, which, when executed by a processor, implements the leased line service activation time limit management method provided by the above methods, the method comprising:

[0124] Obtain the resource assessment order number for the dedicated line service, and obtain the resource survey results for the dedicated line service based on the resource assessment order number;

[0125] Based on the resource exploration results and the leased line type, the activation time limit for the leased line service is determined;

[0126] Based on the activation time limit, time limit early warning management is performed on the dedicated line service.

[0127] The device embodiments described above are merely illustrative. The units described as separate components may or may not be physically separate. The components shown as units may or may not be physical units; that is, they may be located in one place or distributed across multiple network units. Some or all of the modules can be selected to achieve the purpose of this embodiment according to actual needs. Those skilled in the art can understand and implement this without any creative effort.

[0128] Through the above description of the embodiments, those skilled in the art can clearly understand that each embodiment can be implemented by means of software plus necessary general-purpose hardware platforms, and of course, it can also be implemented by hardware. Based on this understanding, the above technical solutions, in essence or the part that contributes to the prior art, can be embodied in the form of a software product. This computer software product can be stored in a computer-readable storage medium, such as ROM / RAM, magnetic disk, optical disk, etc., and includes several instructions to cause a computer device (which may be a personal computer, server, or network device, etc.) to execute the methods described in the various embodiments or some parts of the embodiments.

[0129] Finally, it should be noted that the above embodiments are only used to illustrate the technical solutions of the present invention, and not to limit them; although the present invention has been described in detail with reference to the foregoing embodiments, those skilled in the art should understand that modifications can still be made to the technical solutions described in the foregoing embodiments, or equivalent substitutions can be made to some of the technical features; and these modifications or substitutions do not cause the essence of the corresponding technical solutions to deviate from the spirit and scope of the technical solutions of the embodiments of the present invention.

Claims

1. A method for managing the activation time limit of leased line services, characterized in that, include: Obtain the resource assessment order number for the dedicated line service, and obtain the resource survey results for the dedicated line service based on the resource assessment order number; Based on the resource exploration results and the leased line type, the activation time limit for the leased line service is determined; Based on the activation time limit, time limit early warning management is performed on the dedicated line service; The determination of the activation time limit for the leased line service based on the resource exploration results and the leased line type includes: If the resource exploration results are satisfactory, then based on the resource exploration results and the leased line type, the activation time limit for the leased line service is determined to be the first time limit; If the resource survey results indicate that the line meets the requirements, then based on the resource survey results and the leased line type, the activation time limit for the leased line service is determined to be the second time limit; If the resource survey results indicate that the equipment meets the requirements, then based on the resource survey results and the leased line type, the activation time limit for the leased line service is determined to be the third time limit. Wherein, the first time limit is shorter than the second time limit, and the second time limit is shorter than the third time limit.

2. The method of claim 1, wherein, After obtaining the resource assessment order number of the leased line service, and obtaining the resource survey results of the leased line service based on the resource assessment order number, the method further includes: Determine the service guarantee level for the dedicated line service; Based on the resource survey results, the leased line type, and the service guarantee level, the activation time limit for the leased line service is determined.

3. The method of claim 2, wherein, The process of determining the activation timeframe for the dedicated line service based on the resource survey results, the dedicated line type, and the service guarantee level includes: If the resource survey results are satisfactory and the service guarantee level is Level 1, then based on the resource survey results, the leased line type, and the service guarantee level, the activation time limit for the leased line service is determined to be the fourth time limit. If the resource survey results indicate that the line meets the requirements and the service guarantee level is Level 2, then based on the resource survey results, the leased line type, and the service guarantee level, the activation time limit for the leased line service is determined to be the fifth time limit. If the resource survey results indicate that the equipment meets the requirements and the service guarantee level is Level 3, then based on the resource survey results, the leased line type, and the service guarantee level, the activation time limit for the leased line service is determined to be the sixth time limit. Wherein, the fourth time limit is less than the fifth time limit, and the fifth time limit is less than the sixth time limit.

4. The method of claim 1, wherein, The time-limited early warning management of the dedicated line service based on the activation time limit includes: Based on the activation time limit, set the work order time limit for the dedicated line service and initiate the work order; If the work order is not accepted within the set time, an unaccepted warning message will be output.

5. The method of claim 4, wherein, After initiating the work order, the following is also included: If the work order has been accepted, and no user is scheduled to handle the work order within the set time, a warning message for unscheduled customers will be output.

6. The method of claim 4, wherein, After initiating the work order, the following is also included: If the work order is not completed within the specified time limit, a delay warning message will be output.

7. A dedicated line service activation time limit management device, characterized in that, include: The resource exploration result acquisition module is used to acquire the resource judgment order number of the leased line service, so as to acquire the resource exploration result of the leased line service based on the resource judgment order number; The activation time limit determination module is used to determine the activation time limit of the leased line service based on the resource survey results and the leased line type. The early warning management module is used to perform time-limited early warning management for the dedicated line service based on the activation time limit; The activation time limit determination module is further configured to, if the resource survey result is satisfactory, determine the activation time limit of the leased line service as a first time limit based on the resource survey result and the leased line type; if the resource survey result is satisfactory, determine the activation time limit of the leased line service as a second time limit based on the resource survey result and the leased line type. If the resource survey results indicate that the equipment meets the requirements, then based on the resource survey results and the leased line type, the activation time limit for the leased line service is determined to be a third time limit; wherein, the first time limit is shorter than the second time limit, and the second time limit is shorter than the third time limit.

8. An electronic device comprising a memory, a processor, and a computer program stored on the memory and executable on the processor, characterized in that, When the processor executes the program, it implements the leased line service activation time limit management method as described in any one of claims 1 to 6. 9.A non-transitory computer-readable storage medium having stored thereon a computer program, characterized in that, When the computer program is executed by the processor, it implements the leased line service activation time limit management method as described in any one of claims 1 to 6.

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