An information processing method and apparatus

CN116485081BActive Publication Date: 2026-10-16ZHEJIANG CAINIAO SUPPLY CHAIN MANAGEMENT CO LTD
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Patent Information

Application Number
CN202210040194.2
Authority / Receiving Office
CN · China
Patent Type
Patents(China)
Current Assignee / Owner
Filing Date
2022-01-11
Publication Date
2026-10-16
Estimated Expiration
2042-01-11

AI Technical Summary

Benefits of technology

[0020]This application enables the automatic acquisition of multiple sub-regions derived from the subdivision of at least a portion of a first logistics service area managed by a logistics service provider. It also supports logistics service providers proactively requesting the logistics management platform to configure personalized additional logistics services for certain sub-regions. This allows logistics service providers to configure personalized additional services for regions smaller than their managed first logistics service area, thus supporting differentiated logistics services for users in different sub-regions. For example, it allows for the provision of personalized additional logistics services to users within a specific sub-region, thereby improving user experience. For instance, when users in that sub-region request logistics services, they can enjoy not only normal logistics services (such as delivery or pickup) but also additional logistics services (such as nighttime pickup, nighttime delivery, short-time pickup, or short-time delivery), further enhancing the user experience.

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Abstract

The application provides an information processing method and device. Through the application, a plurality of sub-regions obtained by splitting at least part of a region in a first logistics service region managed by a logistics service provider can be automatically acquired, and the logistics service provider can actively request a logistics management platform to configure personalized logistics additional services for part of the sub-regions based on the plurality of sub-regions, so that the logistics service provider can configure personalized logistics additional services for a smaller granularity region smaller than the first logistics service region managed by the logistics service provider. In this way, different logistics services can be provided for users in different sub-regions, for example, when a user in the part of the sub-regions needs to request a logistics service, the user can not only enjoy normal logistics services (such as delivery or pick-up, etc.), but also enjoy logistics additional services (such as night pick-up, night delivery, short-time pick-up or short-time delivery, etc.), thereby improving user experience.
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Description

Technical Field

[0001] This application relates to the field of logistics, and in particular to an information processing method and apparatus. Background Technology

[0002] Currently, more and more users are using express delivery to send or receive goods sent to them via express delivery.

[0003] For courier companies, they can deploy different outlets in different regions. That is, different outlets of the courier company are responsible for the delivery and pickup of packages in their respective regions.

[0004] Sometimes, a single delivery point is responsible for a large area, such as a town, county, or city, which means there are a large number of users within that area. The delivery point provides unified logistics services to all users within its assigned area. Summary of the Invention

[0005] This application discloses an information processing method and apparatus.

[0006] On one hand, this application discloses an information processing method applied to a logistics service provider terminal. The method includes: acquiring multiple sub-regions, wherein the multiple sub-regions are obtained by splitting at least a portion of a first logistics service region managed by the logistics service provider; displaying the multiple sub-regions; acquiring a configuration request from the logistics service provider based on the displayed multiple sub-regions, wherein the configuration request is used to request the configuration of personalized logistics supplementary services for a target sub-region among the multiple sub-regions; and sending the configuration request to a logistics management platform so that the logistics management platform configures the personalized logistics supplementary services for the target sub-region according to the configuration request.

[0007] On the other hand, this application discloses an information processing method applied to a logistics management platform. The method includes: receiving a configuration request sent by a logistics service provider terminal, the configuration request being used to request the configuration of personalized logistics supplementary services for a target sub-region in a plurality of sub-regions; the configuration request being obtained by the logistics service provider terminal based on the plurality of sub-regions displayed by the logistics service provider terminal; the plurality of sub-regions being obtained by splitting at least a portion of a first logistics service region managed by the logistics service provider; and configuring the personalized logistics supplementary services for the target sub-region according to the configuration request.

[0008] On the other hand, this application discloses an information processing method applied to a user terminal. The method includes: in a scenario where a user requests logistics services from a logistics management platform using the user terminal, obtaining the service address of the logistics service input by the user; obtaining personalized additional logistics services pre-configured for a target sub-region where the service address of the logistics service is located, the target sub-region including one of a plurality of sub-regions in a first logistics service region managed by a logistics service provider; displaying the personalized additional logistics services; upon receiving a selection operation by the user on the displayed personalized additional logistics services, generating a logistics service order, the logistics service order including at least the service address and the personalized additional logistics services; sending the logistics service order to the logistics management platform, so that the logistics management platform sends the logistics service order to a logistics service personnel terminal managing the logistics service personnel of the service address, and causing the logistics service personnel terminal to receive and output the logistics service order.

[0009] On the other hand, this application discloses an information processing method applied to a logistics management platform. The method includes: receiving a logistics service order sent by a user terminal; the logistics service order includes at least a service address for the logistics service and personalized additional logistics services; the service order is generated by the user terminal upon receiving a user's selection operation of the personalized additional logistics services displayed on the user terminal, and the service address for the logistics service is input by the user in a scenario where the user requests logistics services from the logistics management platform using the user terminal; the personalized additional logistics services are pre-configured for a target sub-region where the service address of the logistics service is located, and the target sub-region includes one of a plurality of sub-regions in a first logistics service region managed by a logistics service provider; and sending the logistics service order to a logistics service personnel terminal that manages the logistics service personnel of the service address, so that the logistics service personnel terminal receives and outputs the logistics service order.

[0010] On the other hand, this application discloses an information processing method applied to a logistics service personnel terminal. The method includes: the terminal receiving a logistics service order sent by a logistics management platform; the logistics service order includes at least a service address for the logistics service and personalized additional logistics services; the service order is generated by the user terminal upon receiving a user's selection operation on the personalized additional logistics services displayed on the user terminal, the service address for the logistics service being input by the user in a scenario where the user requests logistics services from the logistics management platform using the user terminal; the personalized additional logistics services are pre-configured for a target sub-region where the service address for the logistics service is located, the target sub-region including one of a plurality of sub-regions in a first logistics service region managed by the logistics service provider; the service address is managed by the logistics service personnel holding the logistics service personnel terminal; and the logistics service order is output.

[0011] On the other hand, this application discloses an information processing apparatus applied to a logistics service provider terminal. The apparatus includes: a first acquisition module for acquiring multiple sub-regions, wherein the multiple sub-regions are obtained by splitting at least a portion of a first logistics service region managed by the logistics service provider; a first display module for displaying the multiple sub-regions; a second acquisition module for acquiring a configuration request from the logistics service provider based on the displayed multiple sub-regions, wherein the configuration request is used to request the configuration of personalized logistics supplementary services for a target sub-region among the multiple sub-regions; and a first sending module for sending the configuration request to a logistics management platform, so that the logistics management platform configures the personalized logistics supplementary services for the target sub-region according to the configuration request.

[0012] On the other hand, this application discloses an information processing apparatus applied to a logistics management platform. The apparatus includes: a first receiving module, configured to receive a configuration request sent by a logistics service provider terminal, the configuration request being used to request the configuration of personalized logistics supplementary services for a target sub-region within a plurality of sub-regions; the configuration request being obtained by the logistics service provider terminal based on the plurality of sub-regions displayed by the logistics service provider terminal; the plurality of sub-regions being obtained by splitting at least a portion of a first logistics service region managed by the logistics service provider; and a configuration module, configured to configure the personalized logistics supplementary services for the target sub-region according to the configuration request.

[0013] On the other hand, this application discloses an information processing apparatus applied to a user terminal, the apparatus comprising: a third acquisition module, configured to acquire the service address of the logistics service input by the user when the user uses the user terminal to request logistics services from a logistics management platform; a fourth acquisition module, configured to acquire personalized logistics supplementary services pre-configured for a target sub-region where the service address of the logistics service is located, the target sub-region including one of a plurality of sub-regions in a first logistics service region managed by a logistics service provider; a second display module, configured to display the personalized logistics supplementary services; a generation module, configured to generate a logistics service order upon receiving a selection operation by the user on the displayed personalized logistics supplementary services, the logistics service order including at least the service address and the personalized logistics supplementary services; and a second sending module, configured to send the logistics service order to the logistics management platform, so that the logistics management platform sends the logistics service order to a logistics service personnel terminal managing the logistics service personnel of the service address, and that the logistics service personnel terminal receives and outputs the logistics service order.

[0014] On the other hand, this application discloses an information processing apparatus applied to a logistics management platform. The apparatus includes: a second receiving module for receiving a logistics service order sent by a user terminal; the logistics service order includes at least a service address for the logistics service and personalized additional logistics services; the service order is generated by the user terminal upon receiving a user's selection operation of the personalized additional logistics services displayed on the user terminal, and the service address for the logistics service is input by the user in a scenario where the user requests logistics services from the logistics management platform using the user terminal; the personalized additional logistics services are pre-configured for a target sub-region where the service address of the logistics service is located, and the target sub-region includes one of a plurality of sub-regions in a first logistics service region managed by a logistics service provider; and a third sending module for sending the logistics service order to a logistics service personnel terminal that manages the service address, so that the logistics service personnel terminal receives and outputs the logistics service order.

[0015] On the other hand, this application discloses an information processing apparatus applied to a logistics service personnel terminal. The apparatus includes: a third receiving module for receiving a logistics service order sent by a logistics management platform; the logistics service order includes at least a service address for the logistics service and personalized additional logistics services; the service order is generated by the user terminal upon receiving a user's selection operation on the personalized additional logistics services displayed on the user terminal, and the service address for the logistics service is input by the user in a scenario where the user requests logistics services from the logistics management platform using the user terminal; the personalized additional logistics services are pre-configured for a target sub-region where the service address for the logistics service is located, and the target sub-region includes one of a plurality of sub-regions in a first logistics service region managed by the logistics service provider; the service address is managed by the logistics service personnel holding the logistics service personnel terminal; and an output module for outputting the logistics service order.

[0016] In another aspect, this application discloses an electronic device comprising: a processor; a memory for storing processor-executable instructions; wherein the processor is configured to perform the methods shown in any of the foregoing aspects.

[0017] In another aspect, this application discloses a non-transitory computer-readable storage medium in which, when the instructions in the storage medium are executed by a processor of an electronic device, the electronic device is able to perform the methods shown in any of the foregoing aspects.

[0018] In another aspect, this application discloses a computer program product in which, when the instructions in the computer program product are executed by a processor of an electronic device, the electronic device is enabled to perform the methods shown in any of the foregoing aspects.

[0019] Compared with the prior art, this application has the following advantages:

[0020] This application enables the automatic acquisition of multiple sub-regions derived from the subdivision of at least a portion of a first logistics service area managed by a logistics service provider. It also supports logistics service providers proactively requesting the logistics management platform to configure personalized additional logistics services for certain sub-regions. This allows logistics service providers to configure personalized additional services for regions smaller than their managed first logistics service area, thus supporting differentiated logistics services for users in different sub-regions. For example, it allows for the provision of personalized additional logistics services to users within a specific sub-region, thereby improving user experience. For instance, when users in that sub-region request logistics services, they can enjoy not only normal logistics services (such as delivery or pickup) but also additional logistics services (such as nighttime pickup, nighttime delivery, short-time pickup, or short-time delivery), further enhancing the user experience.

[0021] Secondly, through this application, logistics service providers can proactively request the logistics management platform to configure personalized logistics ancillary services for sub-regions within the first logistics service area they manage. This allows the logistics management platform to collect the actual needs of logistics service providers and statistically analyze their service capabilities. Consequently, it can combine these actual needs with service capabilities to provide personalized configuration recommendations for each sub-region within the first logistics service area managed by the logistics service provider, thereby enabling the platform to provide better logistics services to users in the future.

[0022] In addition, logistics service providers can submit the target sub-regions for which personalized logistics ancillary services need to be configured by selecting (e.g., clicking) within the multiple sub-regions that have been split. This eliminates the need for logistics service providers to manually select the sub-regions for which personalized logistics ancillary services need to be configured within the unsplit first logistics service region, avoiding the problems of poor user experience and long processing time caused by manual selection. This can improve the experience and efficiency of logistics service providers. Attached Figure Description

[0023] Figure 1 This is a structural block diagram of an information processing system according to this application.

[0024] Figure 2 This is a flowchart of the steps of an information processing method according to this application.

[0025] Figure 3 This is a flowchart of the steps of an information processing method according to this application.

[0026] Figure 4 This is a structural block diagram of an information processing device according to this application.

[0027] Figure 5This is a structural block diagram of an information processing device according to this application.

[0028] Figure 6 This is a structural block diagram of an information processing device according to this application.

[0029] Figure 7 This is a structural block diagram of an information processing device according to this application.

[0030] Figure 8 This is a structural block diagram of an information processing device according to this application.

[0031] Figure 9 This is a structural block diagram of a device according to this application. Detailed Implementation

[0032] To make the above-mentioned objectives, features and advantages of this application more apparent and understandable, the application will be further described in detail below with reference to the accompanying drawings and specific embodiments.

[0033] Figure 1 This application shows a structural block diagram of an information processing system, which includes:

[0034] The system includes a logistics service provider terminal 01, a logistics management platform 02, a logistics service personnel terminal 03, and a user terminal 04.

[0035] User terminals can include terminals used by users, and users can include customers who need to enjoy logistics services provided by logistics companies.

[0036] Logistics service personnel terminals can include terminals used by logistics service personnel. Logistics service personnel can include those within a logistics company who provide logistics services to external parties, such as couriers, delivery personnel, or food delivery workers.

[0037] Logistics service personnel terminals may include handheld devices, etc.

[0038] Logistics service personnel terminals may include mobile phones, PADs (tablet computers), PDAs (Personal Digital Assistants), or other mobile devices.

[0039] A logistics management platform may include the logistics company's back-end server or cloud-based system.

[0040] A logistics service provider's terminal can be a terminal used by a logistics service provider. A logistics service provider may include a branch of a logistics company. A branch of a logistics company manages multiple logistics service personnel to direct them in providing logistics services. Similarly, a logistics service provider's terminal may include a terminal used by the management personnel of a branch of a logistics company.

[0041] In this system, there is a communication connection between the logistics service provider's terminal and the logistics management platform, and the two can exchange data through this communication connection.

[0042] The logistics service personnel terminal and the logistics management platform have a communication connection, and the two can exchange data through the communication connection.

[0043] The user terminal and the logistics management platform have a communication connection, and the user terminal and the logistics management platform can interact with each other through the communication connection.

[0044] In this application, the logistics service provider has a primary logistics service area, and the logistics service provider can provide logistics services within the primary logistics service area. The primary logistics service area may include a city, county / district, town, or street, etc.

[0045] A logistics service provider manages multiple logistics service personnel. A logistics service provider can divide its primary logistics service area into multiple different secondary logistics service areas. Different logistics service personnel manage different secondary logistics service areas; that is, different logistics service personnel provide logistics services within different secondary logistics service areas.

[0046] Thus, the logistics service provider's provision of logistics services within the first logistics area can be understood as the logistics service provider providing logistics services within multiple second logistics service areas.

[0047] For any second logistics service area within the first logistics area, the logistics service provider may sometimes need to configure personalized additional logistics services (e.g., short-time pickup, short-time delivery, nighttime pickup, and nighttime delivery, etc.) for certain areas within that second logistics service area, depending on the actual situation. This allows the logistics service provider to provide personalized additional logistics services (e.g., nighttime pickup, nighttime delivery, short-time pickup, or short-time delivery, etc., at the user's request) to users in that area while providing normal logistics services (such as pickup or delivery).

[0048] In one example, short-time pickup can be understood as: within a short period of time (e.g., half an hour or one hour) after a user submits an order to send a package, the logistics service personnel need to pick up the package from the user in order to send the package as soon as possible.

[0049] In one example, short-time delivery can be understood as: within a short period of time (e.g., half an hour or one hour) after the package to be sent to the user arrives at the logistics service provider (outlet), the logistics service personnel need to deliver the package to the user.

[0050] In one example, nighttime pickup can be understood as follows: if a user submits an order to send a package at night (e.g., between 9 pm and 7 am the next day), the logistics service personnel need to pick up the package from the user at night in order to send the package as soon as possible.

[0051] In one example, nighttime delivery can be understood as follows: if a package that needs to be sent to a user arrives at the logistics service provider (outlet) at night (e.g., between 9 pm and 7 am the next morning), the logistics service personnel need to deliver the package to the user at night.

[0052] When a logistics service provider needs to configure customized ancillary logistics services for certain areas within a second logistics service area, the logistics service provider can do so through the following methods: Figure 2 The illustrated embodiment configures personalized logistics ancillary services for a portion of the second logistics service area.

[0053] Reference Figure 2 The diagram shows a flowchart of an information processing method according to this application, which is applied to... Figure 1 In the system shown, the method includes:

[0054] In step S101, the logistics service provider terminal acquires multiple sub-regions. These multiple sub-regions are obtained by splitting at least a portion of the first logistics service region managed by the logistics service provider.

[0055] In one example, at least a portion of the first logistics service area may include a second logistics service area (managed by a logistics service personnel) within the first logistics service area. That is, a second logistics service area may be subdivided into multiple sub-areas, etc.

[0056] In one embodiment of this application, the process by which a logistics service provider acquires multiple sub-regions can be implemented through the following steps:

[0057] 1011. The logistics service provider terminal obtains the first logistics service area managed by the logistics service provider.

[0058] In one embodiment of this application, the logistics service provider terminal stores a first logistics service area managed by the logistics service provider in advance. In this way, the logistics service provider terminal can directly obtain the first logistics service area managed by the logistics service provider from the local storage of the logistics service provider terminal.

[0059] In another embodiment of this application, the logistics service provider terminal can also obtain the first logistics service area managed by the logistics service provider through the logistics management platform. The specific acquisition method can be found in the following processes 11) to 15), including:

[0060] 11) The logistics service provider terminal sends an acquisition request to the logistics management platform. This acquisition request is used to acquire the first logistics service area managed by the logistics service provider.

[0061] The first logistics service area may include second logistics service areas managed by multiple logistics service personnel managed by the logistics service provider.

[0062] In this application, the logistics service provider has a logistics service provider terminal. When the logistics service provider needs to configure personalized logistics ancillary services for a certain area in the first logistics service area, the logistics service provider can input a configuration operation on the logistics service provider terminal. This configuration operation is used to request the configuration of personalized logistics ancillary services for a certain area in the first logistics service area managed by the logistics service provider.

[0063] When the logistics service provider terminal receives the configuration operation input by the logistics service provider, it can know from the configuration operation that the logistics service provider needs to configure personalized logistics ancillary services for a certain area in the first logistics service area managed by the logistics service provider.

[0064] In order to configure personalized logistics ancillary services for a specific area within the first logistics service area managed by the logistics service provider, the logistics service provider terminal needs to know the specific area and the personalized logistics ancillary services, that is, it needs to know which personalized logistics ancillary services need to be configured and which area needs to be configured with the personalized logistics ancillary services.

[0065] Regarding the allocation of personalized logistics ancillary services to specific regions, in one embodiment of this application, the logistics service provider terminal can generate an acquisition request. This acquisition request is used to acquire a first logistics service region managed by the logistics service provider. The logistics service provider terminal can then send this acquisition request to the logistics management platform.

[0066] The logistics service provider terminal can send the acquisition request to the logistics management platform through a communication connection with the logistics management platform.

[0067] 12) The logistics management platform receives the request.

[0068] The logistics management platform can receive the acquisition request sent by the logistics service provider terminal through a communication connection with the logistics service provider terminal.

[0069] 13) The logistics management platform obtains the first logistics service area managed by the logistics service provider based on the request.

[0070] In this application, the logistics management platform stores the first logistics service area managed by the logistics service provider in advance. Therefore, the logistics management platform can directly obtain the first logistics service area managed by the logistics service provider on the logistics management platform.

[0071] The primary logistics service area can be represented by latitude and longitude coordinates, by the names of the roads included in the area, or by an electronic fence, etc.

[0072] In one embodiment of this application, the first logistics service area has been divided into second logistics service areas managed by multiple logistics service personnel managed by the logistics service provider.

[0073] If the first logistics service area has been divided into multiple second logistics service areas managed by logistics service personnel managed by the logistics service provider, then each of the second logistics service areas divided from the first logistics service area can be represented by a range of latitude and longitude coordinates, or by the name of the roads included in the area, or by an electronic fence, etc.

[0074] 14) The logistics management platform sends the first logistics service area managed by the logistics service provider to the logistics service provider terminal.

[0075] The logistics management platform can send the first logistics service area managed by the logistics service provider to the logistics service provider terminal through the communication connection between the logistics service provider terminal and the logistics service provider terminal.

[0076] 15) The logistics service provider terminal receives the first logistics service area managed by the logistics service provider.

[0077] Among them, the logistics service provider terminal can receive the first logistics service area of ​​the logistics service provider sent by the logistics management platform through the communication connection between the logistics management platform and the logistics management platform.

[0078] 1012. The logistics service provider terminal displays the first logistics service area managed by the logistics service provider.

[0079] Among them, the logistics service provider terminal can display the first logistics service area managed by the logistics service provider in the form of a map, so that the logistics service provider can view the first logistics service area managed by the logistics service provider.

[0080] 1013. The logistics service provider terminal receives at least a portion of the logistics service areas selected by the logistics service provider in the first logistics service area.

[0081] When a logistics service provider views the first logistics service area managed by the logistics service provider, it can select at least some logistics service areas within the first logistics service area (at least some logistics service areas include one or more of the aforementioned second logistics service areas, etc.) so that the logistics service provider terminal receives the at least some logistics service areas selected by the logistics service provider in the first logistics service area and executes step 1014.

[0082] 1014. The logistics service provider terminal obtains at least some of the logistics service areas after they have been divided into multiple sub-regions.

[0083] In one embodiment of this application, the logistics service provider may divide at least a portion of the logistics service area into multiple sub-areas.

[0084] Alternatively, in another embodiment of this application, the logistics service provider may request the logistics management platform to split at least a portion of the logistics service area into multiple sub-areas.

[0085] For example, a logistics service provider terminal can send at least a portion of the logistics service area to a logistics management platform, so that the logistics management platform can split the at least a portion of the logistics service area into multiple sub-regions and send the split multiple sub-regions to the logistics service provider terminal. After that, the logistics service provider terminal can receive the multiple sub-regions returned by the logistics service platform.

[0086] In this application, when dividing at least part of the logistics service area, it can be divided by the dimensions of buildings, communities, or roads.

[0087] In step S102, the logistics service provider terminal displays multiple sub-areas.

[0088] The logistics service provider terminal can display multiple sub-regions in the form of a map, allowing logistics service providers to view these sub-regions and select the target sub-region from which personalized logistics value-added services need to be configured.

[0089] In one embodiment of this application, the first logistics service area has been divided into second logistics service areas managed by multiple logistics service personnel managed by the logistics service provider.

[0090] In this way, for logistics service providers at the terminal level, it is possible to identify each of the second logistics service areas within the first logistics service area.

[0091] When the logistics service provider's terminal displays the primary logistics service area managed by the logistics service provider in map form, the various secondary logistics service areas within the primary logistics service area are distinguished by lines. In this way, the logistics service provider can differentiate the various secondary logistics service areas (the logistics service areas each logistics service personnel are responsible for) within the primary logistics service area on the map.

[0092] That is, at this time, the smallest area that the logistics service provider's terminal can identify in the first logistics service area is the second logistics service area.

[0093] However, in some cases, the second logistics service area is relatively large. For example, the second logistics service area may include multiple roads, multiple residential areas, or multiple buildings.

[0094] Because implementing personalized logistics ancillary services requires more resources (such as human resources, time resources, and property resources), when a logistics service provider needs to configure personalized logistics ancillary services for some areas, it may not want to configure personalized logistics ancillary services for all areas in the first logistics service area, nor may it want to configure personalized logistics ancillary services for all areas in the second logistics service area. Instead, it may need to configure personalized logistics ancillary services for a part of a certain second logistics service area (i.e., the aforementioned area that needs to be configured with personalized logistics ancillary services), so that the logistics service provider can provide personalized logistics ancillary services for logistics in that part of the area.

[0095] For example, a second logistics service area may include multiple different communities. The logistics service provider needs to configure personalized logistics ancillary services for one of the communities in the second logistics service area so that the logistics service provider can provide personalized logistics ancillary services for that community.

[0096] In this scenario, the logistics service provider needs to specify a portion of the second logistics service area in the logistics service provider terminal that requires the configuration of personalized logistics ancillary services.

[0097] In one approach, the logistics service provider can manually select a portion of the area on a map displayed on the logistics service provider's terminal. For example, the provider can draw lines on the map to enclose the area on the map, and then the logistics service provider's terminal will determine the area based on the user's selection.

[0098] However, manually selecting the area on the first logistics service area displayed on the map at the logistics service provider's terminal requires precise selection. Given the limited selection skills of logistics service providers, it is likely that they will not be able to select the area accurately on the first try. Instead, they may need to select the area repeatedly to accurately select the area on the first logistics service area displayed on the map at the logistics service provider's terminal. This will not only reduce the experience of logistics service providers, but also reduce efficiency.

[0099] Therefore, in order to improve the experience and efficiency of service flow providers, in another embodiment of this application, at least a portion of the selected service area (e.g., the selected second logistics service area) can be split to obtain multiple sub-areas.

[0100] Thus, when at least some service areas within the first logistics service area managed by the logistics service provider are displayed in map form, the sub-areas within the at least some service areas are separated by lines.

[0101] In this way, logistics service providers can distinguish between different sub-regions on at least part of the service area displayed on the map.

[0102] In other words, at this point, the smallest area that the logistics service provider's terminal can identify in at least part of the service area is a sub-region.

[0103] In this way, logistics service providers can select a target sub-region from multiple sub-regions in at least some of the displayed service areas, for example, by entering a click operation on the target sub-region in multiple sub-regions in at least some of the displayed service areas to select the target sub-region.

[0104] Through this embodiment, logistics service providers can submit the target sub-region of the first logistics service area that needs to be configured with personalized logistics ancillary services to the logistics service provider terminal by clicking, thereby improving the experience and efficiency of logistics service providers.

[0105] In step S103, the logistics service provider terminal obtains the configuration request of the logistics service provider based on the multiple sub-regions displayed. The configuration request is used to request the configuration of personalized logistics additional services for the target sub-regions in the multiple sub-regions.

[0106] After multiple sub-regions are displayed on the logistics service provider's terminal, the logistics service provider can directly select the target sub-region from the displayed sub-regions where personalized logistics ancillary services need to be configured.

[0107] When a logistics service provider selects a target sub-region from the displayed sub-regions where it needs to configure personalized logistics add-on services, the logistics service provider's terminal can display an options menu, which includes at least one personalized logistics add-on service, allowing the logistics service provider to select the personalized logistics add-on service to be configured for the target sub-region.

[0108] Logistics service providers can select personalized logistics add-on services that need to be configured for the target sub-region from the options menu. For example, they can enter a click action for at least one personalized logistics add-on service in the options menu.

[0109] When the logistics service provider terminal receives a click operation for at least one personalized logistics add-on service in the option menu, the clicked personalized logistics add-on service will be selected as the personalized logistics add-on service that needs to be configured for the target sub-region.

[0110] Then a configuration request is generated, which is used to request the configuration of personalized logistics additional services for target sub-regions in multiple sub-regions, and then step S104 is executed.

[0111] In step S104, the logistics service provider terminal sends the configuration request to the logistics management platform.

[0112] Among them, the logistics service provider terminal can send the configuration request to the logistics management platform through the communication connection with the logistics management platform.

[0113] In step S105, the logistics management platform receives the configuration request.

[0114] The logistics management platform can receive configuration requests sent by the logistics service provider's terminal based on the communication connection between the platform and the terminal.

[0115] In step S106, the logistics management platform configures personalized logistics ancillary services for the target sub-region based on the configuration request.

[0116] In this application, the logistics management platform can store the correspondence between the target sub-region and the personalized logistics additional services in the logistics management platform according to the configuration request, so as to bind the target sub-region with the personalized logistics additional services, thereby realizing the configuration of personalized logistics additional services for the target sub-region in the logistics management platform.

[0117] In this application, the logistics company's back-office staff can also review the configuration request on the logistics management platform, such as reviewing whether the logistics service provider has the ability to provide personalized logistics value-added services.

[0118] If a logistics service provider lacks the capability to offer personalized logistics add-on services, the logistics management platform can be controlled to refuse to configure personalized logistics add-on services for the target sub-region. This can prevent a poor user experience when users subsequently require personalized logistics add-on services, due to the inability to provide such services effectively.

[0119] If the logistics service provider has the capability to provide personalized logistics ancillary services, then the logistics management platform can configure personalized logistics ancillary services for the target sub-region in the logistics management platform according to the configuration request.

[0120] This application enables the automatic acquisition of multiple sub-regions derived from the subdivision of at least a portion of a first logistics service area managed by a logistics service provider. It also supports logistics service providers proactively requesting the logistics management platform to configure personalized additional logistics services for certain sub-regions. This allows logistics service providers to configure personalized additional services for regions smaller than their managed first logistics service area, thus supporting differentiated logistics services for users in different sub-regions. For example, it allows for the provision of personalized additional logistics services to users within a specific sub-region, thereby improving user experience. For instance, when users in that sub-region request logistics services, they can enjoy not only normal logistics services (such as delivery or pickup) but also additional logistics services (such as nighttime pickup, nighttime delivery, short-time pickup, or short-time delivery), further enhancing the user experience.

[0121] Secondly, through this application, logistics service providers can proactively request the logistics management platform to configure personalized logistics ancillary services for sub-regions within the first logistics service area they manage. This allows the logistics management platform to collect the actual needs of logistics service providers and statistically analyze their service capabilities. Consequently, it can combine these actual needs with service capabilities to provide personalized configuration recommendations for each sub-region within the first logistics service area managed by the logistics service provider, thereby enabling the platform to provide better logistics services to users in the future.

[0122] In addition, logistics service providers can submit the target sub-regions for which personalized logistics ancillary services need to be configured by selecting (e.g., clicking) within the multiple sub-regions that have been split. This eliminates the need for logistics service providers to manually select the sub-regions for which personalized logistics ancillary services need to be configured within the unsplit first logistics service region, avoiding the problems of poor user experience and long processing time caused by manual selection. This can improve the experience and efficiency of logistics service providers.

[0123] Subsequently, when a user requests logistics services and the requested service address is located within the target sub-region, personalized additional logistics services can be provided to the user simultaneously with the existing logistics services (such as normal delivery or pickup services). For example, the user can be prompted to add personalized additional services to this logistics service. If the user chooses to add personalized additional services, these services can be provided along with the existing logistics services. Specific procedures can be found later. Figure 3 The example shown.

[0124] Reference Figure 3 The diagram shows a flowchart of an information processing method according to this application, which is applied to... Figure 1 In the system shown, the method includes:

[0125] In step S201, in a scenario where a user requests logistics services from a logistics management platform using a user terminal, the user terminal obtains the service address of the logistics service input by the user.

[0126] In this application, the user has a user terminal. When the user needs to use logistics services, the user can input a logistics service request on the user terminal. Upon receiving the logistics service request, the user terminal can obtain and display the logistics service information entry page from the logistics management platform. On the logistics service information entry page, the user can fill in the service address of the logistics service (e.g., sender's address and / or recipient's address), the user's name, and contact information. The user terminal can obtain the service address of the logistics service entered by the user on the logistics service information entry page and then execute step S202.

[0127] In step S202, the user terminal obtains personalized logistics supplementary services pre-configured for the target sub-region where the service address of the logistics service is located. The target sub-region includes one of the multiple sub-regions in the first logistics service region managed by the logistics service provider.

[0128] In one embodiment of this application, the user terminal can obtain locally the personalized logistics supplementary services configured for the target sub-region where the service address for the logistics service is located.

[0129] In another embodiment of this application, the user terminal can request the logistics management platform to obtain personalized logistics ancillary services configured for the target sub-region where the service address for the logistics service is located. The specific acquisition process can be found in the following steps:

[0130] 2021. User terminals send the service address of logistics services to the logistics management platform.

[0131] In this system, the user terminal can send the service address of the logistics service to the logistics management platform through a communication connection.

[0132] 2022, the service address for receiving logistics services on the logistics management platform.

[0133] The logistics management platform can receive the service address of the logistics service sent by the user terminal based on the communication connection between the platform and the user terminal.

[0134] 2023. The logistics management platform determines the target sub-region where the service address of the logistics service is located.

[0135] 2024. The logistics management platform obtains personalized logistics value-added services pre-configured for the target sub-region.

[0136] In this application, at least two of the following situations may exist:

[0137] In one scenario, the logistics service address is not located in a sub-region configured with personalized logistics ancillary services; that is, the logistics service provider does not offer personalized logistics ancillary services for the service address. In this case, normal logistics services can be provided to the user, without personalized logistics ancillary services.

[0138] Alternatively, in another scenario, the logistics service address may be located in a target sub-region configured with personalized logistics ancillary services. That is, the logistics service provider can offer personalized logistics ancillary services for the specific service address. In this case, personalized logistics ancillary services can be provided alongside the normal logistics services to the user.

[0139] In this scenario, the logistics management platform can retrieve personalized additional logistics services pre-configured for the target sub-region where the logistics service address is located. For example, it can retrieve these services based on the mapping between target sub-regions and personalized additional logistics services stored in the logistics management platform. Then, step 2025 can be executed, allowing the user to choose whether they want to enjoy the personalized additional logistics services along with the standard logistics service.

[0140] In 2025, the logistics management platform sends personalized logistics add-on services configured for the target sub-region to the user terminal.

[0141] The logistics management platform can send personalized logistics value-added services configured for the target sub-region to the user terminal through a communication connection with the user terminal.

[0142] 2026. User terminals receive personalized logistics ancillary services configured for the target sub-region.

[0143] In this system, user terminals can receive personalized logistics support services configured for the target sub-region through a communication connection with the logistics management platform.

[0144] In step S203, the user terminal displays the personalized logistics supplementary services configured for the target sub-region.

[0145] In this application, the user terminal displays personalized logistics add-on services configured for the target sub-region to prompt the user that personalized logistics add-on services can be added to this logistics service. If the user needs to enjoy personalized logistics add-on services in this logistics service, the user can enter the selection operation of the displayed personalized logistics add-on services.

[0146] In step S204, upon receiving a user's selection of a displayed personalized logistics add-on service, the user terminal generates a logistics service order, which includes at least the service address of the logistics service and the selected personalized logistics add-on service.

[0147] In step S215, the user terminal sends a logistics service order to the logistics management platform.

[0148] In this system, user terminals can send logistics service orders to the logistics management platform through a communication connection.

[0149] In step S206, the logistics management platform receives logistics service orders.

[0150] The logistics management platform can receive logistics service orders sent by user terminals through a communication connection with user terminals.

[0151] In step S207, the logistics management platform sends a logistics service order to the logistics service personnel terminal of the logistics service personnel at the service address that manages the logistics service.

[0152] In this application, the service address of the logistics service can be determined in each of the secondary logistics service areas recorded in the logistics management platform, and different secondary logistics service areas are managed by different logistics service personnel.

[0153] The logistics management platform can store the correspondence between the second logistics service area and the logistics service personnel terminal. This correspondence includes corresponding entries, and each corresponding entry includes a logistics service personnel terminal of a logistics service personnel and the second logistics service area managed by that logistics service personnel.

[0154] Thus, when determining the logistics service personnel terminal of the logistics service personnel managing the service address of the logistics service, the corresponding logistics service personnel terminal in the second logistics service area where the logistics service address is located can be found in the correspondence between the second logistics service area and the logistics service personnel terminal, and used as the logistics service personnel terminal of the logistics service personnel managing the service address of the logistics service.

[0155] In order to enable logistics service personnel at the service address that manages the logistics service to provide logistics services to users based on logistics orders, the logistics management platform can send logistics service orders to the logistics service personnel's terminals at the service address that manages the logistics service.

[0156] The logistics management platform can send logistics service orders to the logistics service personnel's terminals at the service addresses where the logistics services are managed through a communication connection.

[0157] In step S208, the logistics service personnel terminal receives the logistics service order.

[0158] Logistics service personnel can receive logistics service orders through a communication connection with the logistics management platform.

[0159] In step S209, the logistics service personnel's terminal outputs a logistics service order.

[0160] The logistics service personnel terminal can display logistics service orders on the screen or play them through a microphone, so that the logistics service personnel holding the terminal can perceive the logistics service orders and determine whether to provide logistics services to users based on the logistics service orders.

[0161] For example, when a logistics service provider delivers logistics services to a user based on the service address in the logistics service order, the user may also be provided with selected personalized logistics add-on services.

[0162] For example, in one scenario, a user needs to send a package and requires a logistics service provider to pick it up within half an hour of placing the order. The logistics service order includes a pickup address and the additional half-hour pickup service. Thus, within half an hour of receiving the logistics service order, the logistics service provider must pick up the package from that address.

[0163] It should be noted that, for the sake of simplicity, the method embodiments are all described as a series of actions. However, those skilled in the art should understand that this application is not limited to the described order of actions, because according to this application, some steps can be performed in other orders or simultaneously. Secondly, those skilled in the art should also understand that the embodiments described in the specification are all optional embodiments, and the actions involved are not necessarily required by this application.

[0164] Reference Figure 4 The diagram shows a structural block diagram of an information processing device according to this application, applied to a logistics service provider terminal. The device includes:

[0165] The first acquisition module 11 is used to acquire multiple sub-regions, which are obtained by splitting at least a portion of the first logistics service region managed by the logistics service provider.

[0166] The first display module 12 is used to display the plurality of sub-regions;

[0167] The second acquisition module 13 is used to acquire the configuration request of the logistics service provider based on the multiple sub-regions displayed. The configuration request is used to request the configuration of personalized logistics additional services for a target sub-region in the multiple sub-regions.

[0168] The first sending module 14 is used to send the configuration request to the logistics management platform so that the logistics management platform can configure the personalized logistics additional services for the target sub-region according to the configuration request.

[0169] This application enables the automatic acquisition of multiple sub-regions derived from the subdivision of at least a portion of a first logistics service area managed by a logistics service provider. It also supports logistics service providers proactively requesting the logistics management platform to configure personalized additional logistics services for certain sub-regions. This allows logistics service providers to configure personalized additional services for regions smaller than their managed first logistics service area, thus supporting differentiated logistics services for users in different sub-regions. For example, it allows for the provision of personalized additional logistics services to users within a specific sub-region, thereby improving user experience. For instance, when users in that sub-region request logistics services, they can enjoy not only normal logistics services (such as delivery or pickup) but also additional logistics services (such as nighttime pickup, nighttime delivery, short-time pickup, or short-time delivery), further enhancing the user experience.

[0170] Secondly, through this application, logistics service providers can proactively request the logistics management platform to configure personalized logistics ancillary services for sub-regions within the first logistics service area they manage. This allows the logistics management platform to collect the actual needs of logistics service providers and statistically analyze their service capabilities. Consequently, it can combine these actual needs with service capabilities to provide personalized configuration recommendations for each sub-region within the first logistics service area managed by the logistics service provider, thereby enabling the platform to provide better logistics services to users in the future.

[0171] In addition, logistics service providers can submit the target sub-regions for which personalized logistics ancillary services need to be configured by selecting (e.g., clicking) within the multiple sub-regions that have been split. This eliminates the need for logistics service providers to manually select the sub-regions for which personalized logistics ancillary services need to be configured within the unsplit first logistics service region, avoiding the problems of poor user experience and long processing time caused by manual selection. This can improve the experience and efficiency of logistics service providers.

[0172] Reference Figure 5 The diagram shows a structural block diagram of an information processing device according to this application, applied to a logistics management platform. The device includes:

[0173] The first receiving module 21 is used to receive a configuration request sent by the logistics service provider terminal. The configuration request is used to request the configuration of personalized logistics additional services for a target sub-region in multiple sub-regions. The configuration request is obtained by the logistics service provider terminal based on the multiple sub-regions displayed by the logistics service provider terminal. The multiple sub-regions are obtained by splitting at least a portion of the regions in the first logistics service region managed by the logistics service provider.

[0174] Configuration module 22 is used to configure the personalized logistics supplementary services for the target sub-region according to the configuration request.

[0175] This application enables the automatic acquisition of multiple sub-regions derived from the subdivision of at least a portion of a first logistics service area managed by a logistics service provider. It also supports logistics service providers proactively requesting the logistics management platform to configure personalized additional logistics services for certain sub-regions. This allows logistics service providers to configure personalized additional services for regions smaller than their managed first logistics service area, thus supporting differentiated logistics services for users in different sub-regions. For example, it allows for the provision of personalized additional logistics services to users within a specific sub-region, thereby improving user experience. For instance, when users in that sub-region request logistics services, they can enjoy not only normal logistics services (such as delivery or pickup) but also additional logistics services (such as nighttime pickup, nighttime delivery, short-time pickup, or short-time delivery), further enhancing the user experience.

[0176] Secondly, through this application, logistics service providers can proactively request the logistics management platform to configure personalized logistics ancillary services for sub-regions within the first logistics service area they manage. This allows the logistics management platform to collect the actual needs of logistics service providers and statistically analyze their service capabilities. Consequently, it can combine these actual needs with service capabilities to provide personalized configuration recommendations for each sub-region within the first logistics service area managed by the logistics service provider, thereby enabling the platform to provide better logistics services to users in the future.

[0177] In addition, logistics service providers can submit the target sub-regions for which personalized logistics ancillary services need to be configured by selecting (e.g., clicking) within the multiple sub-regions that have been split. This eliminates the need for logistics service providers to manually select the sub-regions for which personalized logistics ancillary services need to be configured within the unsplit first logistics service region, avoiding the problems of poor user experience and long processing time caused by manual selection. This can improve the experience and efficiency of logistics service providers.

[0178] Reference Figure 6 The diagram shows a structural block diagram of an information processing apparatus according to this application, applied to a user terminal. The apparatus includes:

[0179] The third acquisition module 31 is used to acquire the service address of the logistics service input by the user in the scenario where the user uses the user terminal to request logistics services from the logistics management platform.

[0180] The fourth acquisition module 32 is used to acquire personalized logistics additional services pre-configured for the target sub-region where the service address of the logistics service is located. The target sub-region includes one of the multiple sub-regions in the first logistics service region managed by the logistics service provider.

[0181] The second display module 33 is used to display the personalized logistics additional services;

[0182] The generation module 34 is used to generate a logistics service order when it receives the user's selection operation of the displayed personalized logistics additional service. The logistics service order includes at least the service address and the personalized logistics additional service.

[0183] The second sending module 35 is used to send the logistics service order to the logistics management platform, so that the logistics management platform sends the logistics service order to the logistics service personnel terminal that manages the logistics service personnel of the service address, and so that the logistics service personnel terminal receives the logistics service order and outputs the logistics service order.

[0184] This application enables the automatic acquisition of multiple sub-regions derived from the subdivision of at least a portion of a first logistics service area managed by a logistics service provider. It also supports logistics service providers proactively requesting the logistics management platform to configure personalized additional logistics services for certain sub-regions. This allows logistics service providers to configure personalized additional services for regions smaller than their managed first logistics service area, thus supporting differentiated logistics services for users in different sub-regions. For example, it allows for the provision of personalized additional logistics services to users within a specific sub-region, thereby improving user experience. For instance, when users in that sub-region request logistics services, they can enjoy not only normal logistics services (such as delivery or pickup) but also additional logistics services (such as nighttime pickup, nighttime delivery, short-time pickup, or short-time delivery), further enhancing the user experience.

[0185] Secondly, through this application, logistics service providers can proactively request the logistics management platform to configure personalized logistics ancillary services for sub-regions within the first logistics service area they manage. This allows the logistics management platform to collect the actual needs of logistics service providers and statistically analyze their service capabilities. Consequently, it can combine these actual needs with service capabilities to provide personalized configuration recommendations for each sub-region within the first logistics service area managed by the logistics service provider, thereby enabling the platform to provide better logistics services to users in the future.

[0186] In addition, logistics service providers can submit the target sub-regions for which personalized logistics ancillary services need to be configured by selecting (e.g., clicking) within the multiple sub-regions that have been split. This eliminates the need for logistics service providers to manually select the sub-regions for which personalized logistics ancillary services need to be configured within the unsplit first logistics service region, avoiding the problems of poor user experience and long processing time caused by manual selection. This can improve the experience and efficiency of logistics service providers.

[0187] Reference Figure 7 The diagram shows a structural block diagram of an information processing device according to this application, applied to a logistics management platform. The device includes:

[0188] The second receiving module 41 is used to receive a logistics service order sent by a user terminal. The logistics service order includes at least the service address of the logistics service and personalized additional logistics services. The service order is generated by the user terminal when it receives a user's selection operation of the personalized additional logistics services displayed on the user terminal. The service address of the logistics service is input by the user in the scenario where the user requests logistics services from the logistics management platform using the user terminal. The personalized additional logistics services are pre-configured for the target sub-region where the service address of the logistics service is located. The target sub-region includes one of the multiple sub-regions in the first logistics service region managed by the logistics service provider.

[0189] The third sending module 42 is used to send the logistics service order to the logistics service personnel terminal that manages the service address, so that the logistics service personnel terminal receives the logistics service order and outputs the logistics service order.

[0190] This application enables the automatic acquisition of multiple sub-regions derived from the subdivision of at least a portion of a first logistics service area managed by a logistics service provider. It also supports logistics service providers proactively requesting the logistics management platform to configure personalized additional logistics services for certain sub-regions. This allows logistics service providers to configure personalized additional services for regions smaller than their managed first logistics service area, thus supporting differentiated logistics services for users in different sub-regions. For example, it allows for the provision of personalized additional logistics services to users within a specific sub-region, thereby improving user experience. For instance, when users in that sub-region request logistics services, they can enjoy not only normal logistics services (such as delivery or pickup) but also additional logistics services (such as nighttime pickup, nighttime delivery, short-time pickup, or short-time delivery), further enhancing the user experience.

[0191] Secondly, through this application, logistics service providers can proactively request the logistics management platform to configure personalized logistics ancillary services for sub-regions within the first logistics service area they manage. This allows the logistics management platform to collect the actual needs of logistics service providers and statistically analyze their service capabilities. Consequently, it can combine these actual needs with service capabilities to provide personalized configuration recommendations for each sub-region within the first logistics service area managed by the logistics service provider, thereby enabling the platform to provide better logistics services to users in the future.

[0192] In addition, logistics service providers can submit the target sub-regions for which personalized logistics ancillary services need to be configured by selecting (e.g., clicking) within the multiple sub-regions that have been split. This eliminates the need for logistics service providers to manually select the sub-regions for which personalized logistics ancillary services need to be configured within the unsplit first logistics service region, avoiding the problems of poor user experience and long processing time caused by manual selection. This can improve the experience and efficiency of logistics service providers.

[0193] Reference Figure 8 The diagram shows a structural block diagram of an information processing device according to this application, applied to a logistics service personnel terminal. The device includes:

[0194] The third receiving module 51 is used to receive a logistics service order sent by the logistics management platform. The logistics service order includes at least the service address of the logistics service and personalized additional logistics services. The service order is generated by the user terminal when it receives a user's selection operation of the personalized additional logistics services displayed on the user terminal. The service address of the logistics service is input by the user when the user requests logistics services from the logistics management platform using the user terminal. The personalized additional logistics services are pre-configured for the target sub-region where the service address of the logistics service is located. The target sub-region includes one of a plurality of sub-regions in the first logistics service region managed by the logistics service provider. The service address is managed by the logistics service personnel holding the logistics service personnel terminal.

[0195] Output module 52 is used to output the logistics service order.

[0196] This application enables the automatic acquisition of multiple sub-regions derived from the subdivision of at least a portion of a first logistics service area managed by a logistics service provider. It also supports logistics service providers proactively requesting the logistics management platform to configure personalized additional logistics services for certain sub-regions. This allows logistics service providers to configure personalized additional services for regions smaller than their managed first logistics service area, thus supporting differentiated logistics services for users in different sub-regions. For example, it allows for the provision of personalized additional logistics services to users within a specific sub-region, thereby improving user experience. For instance, when users in that sub-region request logistics services, they can enjoy not only normal logistics services (such as delivery or pickup) but also additional logistics services (such as nighttime pickup, nighttime delivery, short-time pickup, or short-time delivery), further enhancing the user experience.

[0197] Secondly, through this application, logistics service providers can proactively request the logistics management platform to configure personalized logistics ancillary services for sub-regions within the first logistics service area they manage. This allows the logistics management platform to collect the actual needs of logistics service providers and statistically analyze their service capabilities. Consequently, it can combine these actual needs with service capabilities to provide personalized configuration recommendations for each sub-region within the first logistics service area managed by the logistics service provider, thereby enabling the platform to provide better logistics services to users in the future.

[0198] In addition, logistics service providers can submit the target sub-regions for which personalized logistics ancillary services need to be configured by selecting (e.g., clicking) within the multiple sub-regions that have been split. This eliminates the need for logistics service providers to manually select the sub-regions for which personalized logistics ancillary services need to be configured within the unsplit first logistics service region, avoiding the problems of poor user experience and long processing time caused by manual selection. This can improve the experience and efficiency of logistics service providers.

[0199] This application also provides a non-volatile readable storage medium storing one or more modules (programs). When these modules are applied to a device, they enable the device to execute the instructions for the method steps in this application.

[0200] This application provides one or more machine-readable media storing instructions that, when executed by one or more processors, cause an electronic device to perform one or more of the methods described in the above embodiments. In this application, the electronic device includes servers, gateways, sub-devices, etc., with the sub-devices being devices such as Internet of Things (IoT) devices.

[0201] Embodiments of this disclosure can be implemented as an apparatus with any suitable hardware, firmware, software, or any combination thereof, configured as desired. This apparatus may include electronic devices such as servers (clusters) and terminal devices such as IoT devices.

[0202] Figure 9 An exemplary apparatus 1300 is schematically shown that can be used to implement the various embodiments described in this application.

[0203] In one embodiment, Figure 9 An exemplary device 1300 is shown, which includes one or more processors 1302, a control module (chipset) 1304 coupled to at least one of the processors 1302, a memory 1306 coupled to the control module 1304, a non-volatile memory (NVM) / storage device 1308 coupled to the control module 1304, one or more input / output devices 1310 coupled to the control module 1304, and a network interface 1312 coupled to the control module 1304.

[0204] Processor 1302 may include one or more single-core or multi-core processors, and processor 1302 may include any combination of general-purpose processors or special-purpose processors (e.g., graphics processors, application processors, baseband processors, etc.). In some embodiments, device 1300 can serve as a server device such as a gateway as described in the embodiments of this application.

[0205] In some embodiments, apparatus 1300 may include one or more computer-readable media (e.g., memory 1306 or NVM / storage device 1308) having instructions 1314 and one or more processors 1302 that are combined with the one or more computer-readable media and configured to execute instructions 1314 to implement modules and thus perform the actions described in this disclosure.

[0206] In one embodiment, the control module 1304 may include any suitable interface controller to provide any suitable interface to at least one of the processors 1302 and / or any suitable device or component communicating with the control module 1304.

[0207] The control module 1304 may include a memory controller module to provide an interface to the memory 1306. The memory controller module may be a hardware module, a software module, and / or a firmware module.

[0208] Memory 1306 may be used, for example, to load and store data and / or instructions 1314 for device 1300. In one embodiment, memory 1306 may include any suitable volatile memory, such as suitable DRAM. In some embodiments, memory 1306 may include double data rate quad synchronous dynamic random access memory (DDR4 SDRAM).

[0209] In one embodiment, the control module 1304 may include one or more input / output controllers to provide interfaces to the NVM / storage device 1308 and (one or more) input / output devices 1310.

[0210] For example, NVM / storage device 1308 may be used to store data and / or instructions 1314. NVM / storage device 1308 may include any suitable non-volatile memory (e.g., flash memory) and / or may include any suitable (one or more) non-volatile storage devices (e.g., one or more hard disk drives (HDDs), one or more optical disc drives (CDs), and / or one or more digital universal optical disc (DVD) drives).

[0211] NVM / storage device 1308 may include storage resources that are physically part of a device on which device 1300 is mounted, or that can be accessed by the device without needing to be part of the device. For example, NVM / storage device 1308 may be accessed via a network via one or more input / output devices 1310.

[0212] One or more input / output devices 1310 may provide an interface for device 1300 to communicate with any other suitable device. Input / output devices 1310 may include communication components, pinyin components, sensor components, etc. Network interface 1312 may provide an interface for device 1300 to communicate via one or more networks. Device 1300 may wirelessly communicate with one or more components of a wireless network according to any of one or more wireless network standards and / or protocols, such as accessing wireless networks based on communication standards, such as WiFi, 2G, 3G, 4G, 5G, etc., or combinations thereof.

[0213] In one embodiment, at least one of the processors 1302 may be logically packaged with one or more controllers (e.g., memory controller modules) of the control module 1304. In one embodiment, at least one of the processors 1302 may be logically packaged with one or more controllers of the control module 1304 to form a system-in-package (SiP). In one embodiment, at least one of the processors 1302 may be integrated with the logic of one or more controllers of the control module 1304 on the same die. In one embodiment, at least one of the processors 1302 may be integrated with the logic of one or more controllers of the control module 1304 on the same die to form a system-on-a-chip (SoC).

[0214] In various embodiments, device 1300 may be, but is not limited to, a server, desktop computing device, or mobile computing device (e.g., laptop computing device, handheld computing device, tablet computer, netbook, etc.). In various embodiments, device 1300 may have more or fewer components and / or different architectures. For example, in some embodiments, device 1300 includes one or more cameras, a keyboard, a liquid crystal display (LCD) screen (including a touchscreen display), a non-volatile memory port, multiple antennas, a graphics chip, an application-specific integrated circuit (ASIC), and a speaker.

[0215] This application provides an electronic device, including: one or more processors; and one or more machine-readable media having instructions stored thereon, which, when executed by the one or more processors, cause the electronic device to perform one or more methods as described in this application.

[0216] As the device embodiment is basically similar to the method embodiment, the description is relatively simple, and relevant parts can be found in the description of the method embodiment.

[0217] The various embodiments in this specification are described in a progressive manner, with each embodiment focusing on the differences from other embodiments. The same or similar parts between the various embodiments can be referred to each other.

[0218] This application describes embodiments with reference to flowchart illustrations and / or block diagrams of methods, terminal devices (systems), and computer program products according to embodiments of this application. It should be understood that each block of the flowchart illustrations and / or block diagrams, and combinations of blocks in the flowchart illustrations and / or block diagrams, can be implemented by computer program instructions. These computer program instructions can be provided to a processor of a general-purpose computer, special-purpose computer, embedded processor, or other programmable information processing terminal device to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable information processing terminal device, generate instructions for implementing the flowchart illustrations. Figure 1 One or more processes and / or boxes Figure 1 A device that provides the functions specified in one or more boxes.

[0219] These computer program instructions may also be stored in a computer-readable storage medium that can direct a computer or other programmable information processing terminal device to operate in a particular manner, such that the instructions stored in the computer-readable storage medium produce an article of manufacture including instruction means, which are implemented in a process Figure 1 One or more processes and / or boxes Figure 1 The function specified in one or more boxes.

[0220] These computer program instructions can also be loaded onto a computer or other programmable information processing terminal equipment, causing a series of operational steps to be performed on the computer or other programmable terminal equipment to produce a computer-implemented process, thereby providing instructions that execute on the computer or other programmable terminal equipment for implementing the process. Figure 1 One or more processes and / or boxes Figure 1 The steps of the function specified in one or more boxes.

[0221] Although preferred embodiments of the present application have been described, those skilled in the art, upon learning the basic inventive concept, can make other changes and modifications to these embodiments. Therefore, the appended claims are intended to be interpreted as including both the preferred embodiments and all changes and modifications falling within the scope of the embodiments of the present application.

[0222] Finally, it should be noted that in this document, relational terms such as "first" and "second" are used only to distinguish one entity or operation from another, and do not necessarily require or imply any such actual relationship or order between these entities or operations. Furthermore, the terms "comprising," "including," or any other variations thereof are intended to cover non-exclusive inclusion, such that a process, method, article, or terminal device that comprises a list of elements includes not only those elements but also other elements not expressly listed, or elements inherent to such a process, method, article, or terminal device. Without further limitations, an element defined by the phrase "comprising one..." does not exclude the presence of other identical elements in the process, method, article, or terminal device that includes said element.

[0223] The information processing method and apparatus provided in this application have been described in detail above. Specific examples have been used to illustrate the principles and implementation methods of this application. The description of the above embodiments is only for the purpose of helping to understand the method and core ideas of this application. At the same time, for those skilled in the art, there will be changes in the specific implementation methods and application scope based on the ideas of this application. Therefore, the content of this specification should not be construed as a limitation of this application.

Claims

1. An information processing method, characterized in that, The method, applied to logistics service provider terminals, includes: Multiple sub-regions are obtained, wherein the multiple sub-regions are obtained by splitting at least a portion of the first logistics service region managed by the logistics service provider; Display the multiple sub-regions; Based on the displayed multiple sub-regions, obtain the configuration request of the logistics service provider. The configuration request is used to request the configuration of personalized logistics additional services for the target sub-regions in the multiple sub-regions. The configuration request is sent to the logistics management platform so that the logistics management platform can configure the personalized logistics add-on service for the target sub-region according to the configuration request.

2. An information processing method, characterized in that, The method, applied to a logistics management platform, includes: The system receives a configuration request from a logistics service provider terminal. The configuration request is used to request the configuration of personalized logistics supplementary services for a target sub-region within a plurality of sub-regions. The configuration request is obtained by the logistics service provider terminal based on the plurality of sub-regions displayed on the logistics service provider terminal. The plurality of sub-regions are obtained by splitting at least a portion of the regions within a first logistics service region managed by the logistics service provider. Configure the personalized logistics add-on service for the target sub-region according to the configuration request.

3. An information processing method, characterized in that, Applied to a user terminal, the method includes: In a scenario where a user requests logistics services from a logistics management platform using the user terminal, the service address of the logistics service input by the user is obtained; Obtain personalized logistics add-on services pre-configured for the target sub-region where the service address for the logistics service is located, wherein the target sub-region includes one of a plurality of sub-regions in a first logistics service region managed by the logistics service provider; Display the personalized logistics add-on services; Upon receiving the user's selection of the displayed personalized logistics add-on service, a logistics service order is generated, which includes at least the service address and the personalized logistics add-on service. The logistics service order is sent to the logistics management platform, so that the logistics management platform sends the logistics service order to the logistics service personnel terminal that manages the logistics service personnel of the service address, and the logistics service personnel terminal receives and outputs the logistics service order.

4. An information processing method, characterized in that, The method, applied to a logistics management platform, includes: The system receives a logistics service order sent by a user terminal. The logistics service order includes at least the service address of the logistics service and personalized additional logistics services. The service order is generated when the user terminal receives a selection of the personalized additional logistics services displayed on the user terminal. The service address of the logistics service is input by the user when requesting logistics services from the logistics management platform using the user terminal. The personalized additional logistics services are pre-configured for a target sub-region where the service address of the logistics service is located. The target sub-region includes one of multiple sub-regions within a first logistics service region managed by the logistics service provider. The logistics service order is sent to the logistics service personnel terminal that manages the service address, so that the logistics service personnel terminal receives the logistics service order and outputs the logistics service order.

5. An information processing method, characterized in that, The method, applied to a logistics service personnel terminal, includes: The system receives logistics service orders sent by a logistics management platform. These orders include at least the service address of the logistics service and personalized additional logistics services. The service order is generated when the user terminal receives a selection of the personalized additional logistics services displayed on the user terminal. The service address is input by the user when requesting logistics services from the logistics management platform using the user terminal. The personalized additional logistics services are pre-configured for a target sub-region where the service address of the logistics service is located. The target sub-region includes one of multiple sub-regions within a first logistics service region managed by the logistics service provider. The service address is managed by the logistics service personnel holding the logistics service personnel terminal. Output the logistics service order.

6. An information processing device, characterized in that, The device, applied to logistics service provider terminals, includes: The first acquisition module is used to acquire multiple sub-regions, which are obtained by splitting at least a portion of the regions in the first logistics service region managed by the logistics service provider. The first display module is used to display the plurality of sub-regions; The second acquisition module is used to acquire the configuration request of the logistics service provider based on the multiple sub-regions displayed. The configuration request is used to request the configuration of personalized logistics additional services for a target sub-region in the multiple sub-regions. The first sending module is used to send the configuration request to the logistics management platform so that the logistics management platform can configure the personalized logistics additional services for the target sub-region according to the configuration request.

7. An information processing device, characterized in that, The device, used in a logistics management platform, includes: The first receiving module is used to receive a configuration request sent by a logistics service provider terminal. The configuration request is used to request the configuration of personalized logistics additional services for a target sub-region in multiple sub-regions. The configuration request is obtained by the logistics service provider terminal based on the multiple sub-regions displayed by the logistics service provider terminal. The multiple sub-regions are obtained by splitting at least a portion of the regions in the first logistics service region managed by the logistics service provider. The configuration module is used to configure the personalized logistics supplementary services for the target sub-region according to the configuration request.

8. An information processing device, characterized in that, The device, applied to a user terminal, includes: The third acquisition module is used to acquire the service address of the logistics service input by the user when the user uses the user terminal to request logistics services from the logistics management platform. The fourth acquisition module is used to acquire personalized logistics additional services pre-configured for the target sub-region where the service address of the logistics service is located. The target sub-region includes one of the multiple sub-regions in the first logistics service region managed by the logistics service provider. The second display module is used to display the personalized logistics value-added services; A generation module is used to generate a logistics service order upon receiving a user's selection of the displayed personalized logistics add-on service. The logistics service order includes at least the service address and the personalized logistics add-on service. The second sending module is used to send the logistics service order to the logistics management platform, so that the logistics management platform sends the logistics service order to the logistics service personnel terminal that manages the logistics service personnel of the service address, and so that the logistics service personnel terminal receives the logistics service order and outputs the logistics service order.

9. An information processing device, characterized in that, The device, used in a logistics management platform, includes: The second receiving module is used to receive a logistics service order sent by a user terminal. The logistics service order includes at least the service address of the logistics service and personalized additional logistics services. The service order is generated when the user terminal receives a user's selection operation for the personalized additional logistics services displayed on the user terminal. The service address of the logistics service is input by the user when the user requests logistics services from the logistics management platform using the user terminal. The personalized additional logistics services are pre-configured for a target sub-region where the service address of the logistics service is located. The target sub-region includes one of multiple sub-regions in a first logistics service region managed by the logistics service provider. The third sending module is used to send the logistics service order to the logistics service personnel terminal that manages the service address, so that the logistics service personnel terminal receives the logistics service order and outputs the logistics service order.

10. An information processing device, characterized in that, The device, used in a logistics service personnel terminal, includes: The third receiving module is used to receive logistics service orders sent by the logistics management platform. The logistics service order includes at least the service address of the logistics service and personalized additional logistics services. The service order is generated when the user terminal receives a selection operation from the user on the personalized additional logistics services displayed on the user terminal. The service address of the logistics service is input by the user when the user requests logistics services from the logistics management platform using the user terminal. The personalized additional logistics services are pre-configured for the target sub-region where the service address of the logistics service is located. The target sub-region includes one of multiple sub-regions within a first logistics service region managed by the logistics service provider. The service address is managed by the logistics service personnel holding the logistics service personnel terminal. The output module is used to output the logistics service order.

11. An electronic device comprising a memory, a processor, and a computer program stored in the memory and executable on the processor, characterized in that, When the processor executes the program, it implements the steps of the method as described in any one of claims 1 to 5.

12. A computer-readable storage medium, characterized in that, The computer-readable storage medium stores a computer program that, when executed by a processor, implements the steps of the method as described in any one of claims 1 to 5.

Citation Information

Patent Citations

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