A method for implementing a care business

Abstract

The application discloses a kind of care service implementation method, belong to IMS communication technical field, response to the custom instruction of the care service of applicant, judge whether applicant has the custom right of care service, when applicant has the custom right of care service, obtain the care service information of applicant customization;Based on care service information generation service order, service order is sent to the base station of user's home place;Response to the care service acceptance instruction of user, save service order, and start care service.The application can specifically customize service scheme, setting is flexible, simple operation, simple configuration, convenient operation and maintenance, reduces operation and maintenance cost, realizes the complete communication flow of end to end;Can guarantee the daily safety of special population to a certain extent;Enrich the value-added service of communication company.

Description

Technical Field

[0001] This invention belongs to the field of IMS communication technology, and specifically relates to a method for implementing care services. Background Technology

[0002] With social development, the number of people living alone is increasing. Care services can promptly obtain information on the safety and activity range of people living alone. Therefore, it is both necessary and feasible to customize care services for these people living alone.

[0003] However, in the field of IMS (IP Multimedia Subsystem) communication technology, after the care service is started, personnel need to manually start the next care service execution again, and the care service cannot be automatically continued. Summary of the Invention

[0004] This invention proposes a method for implementing care services, which fills the gap in the current IMS communication services that cannot achieve automatic task continuation. It allows for specific customization of service solutions, flexible settings, simple operation and configuration, convenient operation and maintenance, reduces operation and maintenance costs, realizes a complete end-to-end communication process, can protect the daily safety of special groups to a certain extent, and enriches the value-added services of communication companies.

[0005] To achieve the above objectives, this invention provides a method for implementing care services, applied to the IMS core network, the method comprising the following steps:

[0006] In response to the care service customization instruction, the care service instruction carries the applicant information, the care recipient information and the care service strategy for the care service customization, and determines whether the applicant has the authority to customize the care service. If the applicant does not have the authority to customize the care service, a rejection instruction for the care service customization is sent.

[0007] If the applicant has the authority to customize care services, a service order is generated based on the care service strategy, and the service order is sent to the base station in the user's home location so that the base station can send a service notification to the user; wherein, the user is the recipient of care under the care service strategy.

[0008] In response to the user's care service acceptance instruction, the service order is saved and the care service is started; wherein, the care service acceptance instruction is sent by the base station after receiving the service confirmation instruction sent by the user.

[0009] Optionally, the customized instructions for the care service include: proof of the relationship between the applicant and the user, user information, the initiation time and cycle of the care service, alarm scheme, and notification method.

[0010] Optionally, after initiating the care service, the method further includes: performing call processing based on the service order, wherein the call processing includes:

[0011] The system sends a care service operation result feedback request to the applicant. After the applicant responds to the care service operation result feedback request, it polls according to the service order and initiates a first call request to the base station in the user's home area. The base station forwards the first call request to the user. The user receives the first call request and initiates a first call advancement request to the base station. The base station forwards the first call advancement request to the IMS core network.

[0012] In response to the first call advance request, a first dedicated bearer application is initiated, a first dedicated bearer is obtained, and the user's location information is obtained based on the first dedicated bearer;

[0013] In response to user-initiated alarm messages, the call processing results are obtained.

[0014] Optionally, after activating the care service, the method further includes: modifying the care service, the modification including:

[0015] In response to the care service modification instruction sent by the applicant, it is determined whether the applicant has the permission to customize the care service. If the applicant does not have the permission to customize the care service, the modification instruction is rejected. If the applicant has the permission to customize the care service, the modification information of the care service is obtained.

[0016] Based on the modified information of the care service, a new service order is generated and the new service order is sent to the base station in the user's home area;

[0017] In response to the user's instruction to reject the modification of the care service, the service order is retained; in response to the user's instruction to accept the modification of the care service, the service order is deleted, the new service order is saved, and the modification result of the care service is sent to the applicant.

[0018] Optionally, after activating the care service, the method further includes: suspending the care service, wherein the suspension includes:

[0019] In response to the applicant's instruction to suspend the care service, it is determined whether the applicant has the permission to customize the care service. If the applicant does not have the permission to customize the care service, the instruction to suspend the care service is rejected. If the applicant has the permission to customize the care service, a notification to suspend the care service is sent to the user through the base station.

[0020] In response to the user's instruction to suspend the care service, the care service information of the user is deleted, and the suspension result of the care service is sent to the applicant.

[0021] Optionally, determining whether the applicant has the authority to customize the care service based on the applicant's information, the information of the person being cared for, and the care service strategy includes:

[0022] Determine whether the applicant is a legitimate entity based on the applicant information;

[0023] When the applicant is a legitimate applicant, the user is determined to be a legitimate applicant based on the information of the person being cared for.

[0024] Based on the proof of the relationship between the applicant and the user carried in the customized care service instruction, determine whether the relationship between the applicant and the user is approved;

[0025] When the applicant is a legitimate entity, the user is a legitimate entity, and the relationship between the applicant and the user is established, and all three conditions are met simultaneously, it is determined that the applicant has the authority to customize the aforementioned care service.

[0026] Optionally, after the care service is activated, when the user experiences an abnormal emergency, the abnormal emergency situation is handled, and the handling process includes:

[0027] A second call request is sent to the base station in the user's home area. The base station forwards the second call request to the user. The user receives the second call request and initiates a second call advance request to the base station. The base station forwards the second call advance request to the IMS core network.

[0028] In response to the second call advance request, a second dedicated bearer request is initiated, a second dedicated bearer is obtained, and the user's location information is obtained based on the second dedicated bearer;

[0029] In response to a user's ringing message and timeout message, a third call request is sent to the base station in the user's home area according to the initiation period. The base station forwards the third call request to the user. The user receives the third call request and initiates a third call push request to the base station. The base station forwards the third call push request to the IMS core network.

[0030] In response to the third call advance request, a third private bearer application is initiated, a third private bearer is obtained, and based on the third private bearer, the user's updated location information is obtained;

[0031] In response to the user's ringing message and timeout message, based on the preset cumulative number of timeout messages and the preset timeout duration, an alarm scheme is activated, and an alarm message indicating that the user has not responded for a long time is sent to the applicant. The alarm message includes: the user's updated location information, the time of the user's last successful response, and the user's location information at the time of the last successful response.

[0032] In response to the applicant's alarm information confirmation instruction, the user's alarm scheme is terminated, and the care service is restarted according to the service order.

[0033] Optionally, after the applicant and user identities in the customized access permissions for the care service are verified, the method further includes verifying the care service strategy, including:

[0034] Whether the care service strategy initiated by the applicant matches the preset care service strategy set in the IMS core network. When the care service strategy matches the preset care service strategy, the care service customization permission is approved.

[0035] The beneficial effects of this invention are as follows:

[0036] This invention responds to an applicant's instruction to customize a care service, determining whether the applicant has the authority to do so. If the applicant does not have this authority, the instruction is rejected. If the applicant does have this authority, the customized care service information is obtained. Based on this information, a service order is generated and sent to the base station in the user's location. Upon receiving a care service acceptance instruction from the user, the service order is saved, and the care service is activated. This invention allows for customized service solutions to meet specific needs, offering flexible settings, simple operation and configuration, and convenient maintenance, reducing maintenance costs and achieving a complete end-to-end communication process. It can also, to a certain extent, ensure the daily safety of special groups and enrich the value-added services of telecommunications companies. Attached Figure Description

[0037] To more clearly illustrate the technical solution of the present invention, the drawings used in the embodiments are briefly introduced below. Obviously, the drawings described below are only some embodiments of the present invention. For those skilled in the art, other drawings can be obtained based on these drawings without creative effort.

[0038] Figure 1 This is a flowchart illustrating the implementation method of the care service according to an embodiment of the present invention;

[0039] Figure 2 This is a flowchart illustrating the call processing for users after the care service is initiated, according to an embodiment of the present invention.

[0040] Figure 3 This is a flowchart illustrating the business modifications made to the care service in an embodiment of the present invention;

[0041] Figure 4 This is a flowchart illustrating the process of terminating the care service after its initiation, according to an embodiment of the present invention.

[0042] Figure 5 This is a flowchart illustrating the handling of abnormal and emergency situations encountered by users after the launch of the care service in an embodiment of the present invention. Detailed Implementation

[0043] The technical solutions of the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings. Obviously, the described embodiments are only some embodiments of the present invention, and not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by those skilled in the art without creative effort are within the scope of protection of the present invention.

[0044] To make the above-mentioned objects, features and advantages of the present invention more apparent and understandable, the present invention will be further described in detail below with reference to the accompanying drawings and specific embodiments.

[0045] Figure 1 This is a flowchart illustrating the implementation method of the care service according to an embodiment of the present invention, as follows: Figure 1 As shown, this invention discloses a method for implementing care services, applied to the IMS core network. The method includes the following steps:

[0046] The IMS core network sets up pre-defined care service policies according to normal usage guidelines. Applicants initiate care service applications manually or online. Applicants need to submit relevant personnel information and customized care service policies, including but not limited to proof of the relationship between the applicant and the user, applicant information, information of the person being cared for, the initiation time and cycle of the care service, alarm scheme, notification methods, etc. Notification methods include but are not limited to manual calls, service desk calls, and SMS messages. The IMS core network responds to the applicant's care service customization instruction, which carries the relevant personnel information and customized care service policies submitted by the applicant. It determines whether the applicant has the authority to customize care services. If the applicant does not have the authority to customize care services, it sends a rejection instruction for customization, and the process ends here. In this process, the applicant is the initiator of the care service.

[0047] Specifically, in this embodiment, the process of determining whether an applicant has the authority to customize care services includes: first determining the identity of the applicant and user (a, b, c), and then determining the care service strategy customized by the applicant (d):

[0048] a. In response to the applicant's customized care service instruction, determine whether the applicant is a legitimate subject based on the applicant information carried in the customized care service instruction;

[0049] b. When the applicant is a legitimate applicant, determine whether the user is a legitimate applicant based on the user information carried in the care service customization instruction, and determine whether the user belongs to this IMS core network;

[0050] c. Based on the proof of relationship between the applicant and the user carried in the customized instructions for the care service, determine whether the relationship between the applicant and the user is approved, and archive the proof of relationship between the applicant and the user;

[0051] d. Whether the care service strategy initiated by the applicant matches the preset care service strategy set in the IMS core network. When the care service strategy matches the preset care service strategy, the care service customization permission judgment is passed.

[0052] When evaluating conditions a and b, if neither the applicant nor the user meets the criteria, the request to customize the care service is directly rejected, and the process ends there. Care services can only be provided when both the applicant and the user are legitimate, thus improving the security and legality of the care service. If conditions a and b pass, and conditions c and d also pass, the applicant is deemed to have the authority to customize the care service. The request is then accepted, and the customized care service information is obtained. A successful customization result is sent to the applicant.

[0053] If the applicant has the authority to customize care services, a service order will be generated based on the care service strategy. Once the service order is generated, it will be sent to the base station in the invited user's home location via SMS notification. The base station will then forward the service order to the user. The user is the recipient of care under the care service strategy.

[0054] Furthermore, in this embodiment, after receiving the service order, the user reads it carefully and provides feedback on the customized care service. If the user does not provide feedback for a long time, the IMS core network considers that the user does not approve of the care service, and the process ends here. Alternatively, the user can directly reply with a rejection, and the process also ends here. If the user accepts and approves of the care service, the user can directly reply with an acceptance message to the base station, and the base station will forward the acceptance message to the IMS core network.

[0055] The core network receives the user's acceptance message, responds to the user's care service acceptance instruction, saves the service order, and starts the care service.

[0056] Figure 2 This is a flowchart illustrating the call processing for users after the Care Service is activated, according to an embodiment of the present invention. Please refer to [link / reference]. Figure 2 ,illustrate: Figure 2In this example, the applicant is the applicant, and the core network is the IMS core network. After the care service is initiated, the IMS core network sends a care service operation result feedback request to the applicant. After the applicant responds to the care service operation result feedback request, the IMS core network polls the stored service orders and initiates a first call request (CALLREQUEST) to the base station in the user's home area. The base station forwards the first call request (CALL REQUEST) to the user. After receiving the first call request (CALL REQUEST), the user initiates a first call progressing request (CALL PROCEEDING) to the base station, and the base station forwards the first call progressing request (CALL PROCEEDING) to the IMS core network.

[0057] In response to the first call progressing request, the IMS core network initiates the first dedicated bearer application, carrying a flag indicating that the base station location information needs to be fed back. The IMS core network successfully obtains the first dedicated bearer, and based on the first dedicated bearer, obtains and saves the user's location information.

[0058] The user initiates an alarm message (ALERTING) to the base station. The base station forwards the alarm message (ALERTING) to the IMS core network. The alarm message can be an off-hook message or a hang-up message; that is, the user initiates an off-hook message or a hang-up message to the base station. The base station forwards the off-hook or hang-up message to the IMS core network. The IMS core network responds to the user's alarm message and obtains the call processing result. If the user initiates an off-hook message, the IMS core network can play a voice message, which is considered a successful call processing result. If the user initiates a hang-up message, it is also considered a successful call processing result. The IMS core network sends the call processing result to the base station, and the base station forwards the call processing result to the user.

[0059] Furthermore, Figure 3 This is a flowchart illustrating the business modifications made to the care services according to an embodiment of the present invention. Please refer to [link / reference]. Figure 3 The applicant initiates a request to modify the Care Service to the IMS core network. The IMS core network responds to the Care Service modification instruction sent by the applicant and determines whether the applicant has the authority to customize the Care Service (the method for determining the authority to customize the Care Service is the same as above). If the applicant does not have the authority to customize the Care Service, the modification instruction is rejected. If the applicant has the authority to customize the Care Service, the modification information of the Care Service is obtained.

[0060] Based on the information modified by the care service, the IMS core network generates a new service order and sends the new service order to the base station in the user's home area. The base station forwards the new service order to the user, who can choose to agree or refuse the new service order. If the user refuses, the original service order is retained and implemented. If the user agrees, the original service order is deleted, the new service order is saved and implemented, and the user's agreement or refusal message is sent to the base station. The base station forwards the user's agreement or refusal message to the IMS core network.

[0061] When the IMS core network responds to a user's Care Service Modification Rejection Instruction, it retains and continues to implement the original service order; when it responds to a user's Care Service Modification Acceptance Instruction, it deletes the original service order, saves and implements the new service order, and sends the Care Service Modification result (whether the user agrees or rejects) to the applicant, who then responds to the Care Service Modification result.

[0062] Furthermore, Figure 4 For a flowchart illustrating the termination of the care service after its initiation according to an embodiment of the present invention, please refer to [link / reference]. Figure 4 The applicant initiates a request to suspend the care service to the IMS core network. In response to the care service suspension instruction sent by the applicant, the system determines whether the applicant has the authority to customize care services (the method for determining the authority to customize care services is the same as above). If the applicant does not have the authority to customize care services, the system rejects the care service suspension instruction. If the applicant has the authority to customize care services, the system sends a care service suspension notification to the user through the base station. The user receives the care service suspension notification sent by the base station and sends a care service suspension acceptance message to the base station. The base station forwards the message to the IMS core network.

[0063] The IMS core network responds to the user's care service suspension instruction, the user's care service information, and sends the care service suspension result to the applicant, who then responds to the care service suspension result.

[0064] Furthermore, Figure 5 This is a flowchart illustrating the handling of abnormal and emergency situations encountered by users after the activation of the care service according to an embodiment of the present invention. Please refer to [link / reference]. Figure 5 The IMS core network polls according to the pre-set care service policy and sends a second call request (CALLREQUEST) to the base station in the user's home area. The base station forwards the second call request (carrying the media format and call type) to the user. The user receives the second call request and initiates a second call promotion request (CALL PROCEEDING, carrying the media format of the user's terminal) to the base station. The base station forwards the second call promotion request to the IMS core network.

[0065] In response to the second call advance request, the IMS core network initiates a second dedicated bearer application, obtains the second dedicated bearer, and obtains the user's location information based on the second dedicated bearer;

[0066] When the user's phone rings, the base station sends the user's ringing message to the IMS core network. Alternatively, if the user is called and does not answer the call within the timeout period or hangs up, the base station sends both the timeout message and the hang-up message to the IMS core network. Both timeout messages and hang-ups are considered unprocessed. In response to the user's ringing and unprocessed messages, the IMS core network, based on the initiation cycle in the service order, resends a third-call request to the base station in the user's home location. The base station forwards the third-call request to the user. Upon receiving the third-call request, the user initiates a third-call advance request to the base station, which then forwards the third-call advance request to the IMS core network.

[0067] In response to the third call advance request, the IMS core network initiates a third private bearer application, obtains the third private bearer, and obtains the user's updated location information based on the third private bearer.

[0068] When the user rings, the base station sends the user's ringing message to the IMS core network. In another scenario, when the user is called and does not answer the phone within the timeout period or hangs up, the base station sends the user's timeout non-answer message and hang-up message to the IMS core network. In response to the user's ringing message and timeout unprocessed message, the base station activates an alarm scheme based on the preset cumulative number of timeout unprocessed attempts and the preset timeout unprocessed duration in the preset care service policy, and sends an alarm message to the applicant indicating that the user has not responded for a long time. The alarm message includes: the user's updated location information, the time of the user's last successful response, and the user's location information at the time of the last successful response.

[0069] The applicant receives and confirms the alarm information. The IMS core network responds to the applicant's alarm information confirmation command, terminates the user's alarm scheme, and restarts the care service according to the service order, thus resuming the normal care service cycle. Through the above technical solution, this invention fills the gap in current IMS communication services where automatic task continuation is not possible.

[0070] This invention responds to an applicant's instruction to customize a care service, determining whether the applicant has the authority to do so. If the applicant does not have this authority, the instruction is rejected. If the applicant does have this authority, the customized care service information is obtained. Based on this information, a service order is generated and sent to the base station in the user's location. Upon receiving a care service acceptance instruction from the user, the service order is saved, and the care service is activated. This invention allows for customized service solutions to meet specific needs, offering flexible settings, simple operation and configuration, and convenient maintenance, reducing maintenance costs and achieving a complete end-to-end communication process. This invention can also, to a certain extent, ensure the daily safety of special populations and enrich the value-added services offered by telecommunications companies.

[0071] The embodiments described above are merely preferred embodiments of the present invention and are not intended to limit the scope of the present invention. Various modifications and improvements made to the technical solutions of the present invention by those skilled in the art without departing from the spirit of the present invention should fall within the protection scope defined by the claims of the present invention.

[0072] It is understood that the same or similar parts in the above embodiments can be referred to each other, and the contents not described in detail in some embodiments can be referred to the same or similar contents in other embodiments.

[0073] It should be noted that in the description of this invention, the terms "first," "second," etc., are used for descriptive purposes only and should not be construed as indicating or implying relative importance. Furthermore, in the description of this invention, unless otherwise stated, "a plurality of" means at least two.

[0074] Any process or method description in the flowchart or otherwise herein can be understood as representing a module, segment, or portion of code comprising one or more executable instructions for implementing a particular logical function or process, and the scope of the preferred embodiments of the invention includes additional implementations in which functions may be performed not in the order shown or discussed, including substantially simultaneously or in reverse order depending on the functions involved, as will be understood by those skilled in the art to which embodiments of the invention pertain.

[0075] It should be understood that various parts of the present invention can be implemented in hardware, software, firmware, or a combination thereof. In the above embodiments, multiple steps or methods can be implemented in software or firmware stored in memory and executed by a suitable instruction execution system. For example, if implemented in hardware, as in another embodiment, it can be implemented using any one or a combination of the following techniques known in the art: discrete logic circuits having logic gates for implementing logical functions on data signals, application-specific integrated circuits (ASICs) having suitable combinational logic gates, programmable gate arrays (PGAs), field-programmable gate arrays (FPGAs), etc.

[0076] Those skilled in the art will understand that all or part of the steps of the methods in the above embodiments can be implemented by a program instructing related hardware. The program can be stored in a computer-readable storage medium, and when executed, the program includes one or a combination of the steps of the method embodiments.

[0077] Furthermore, the functional units in the various embodiments of the present invention can be integrated into a processing module, or each unit can exist physically separately, or two or more units can be integrated into a module. The integrated module can be implemented in hardware or as a software functional module. If the integrated module is implemented as a software functional module and sold or used as an independent product, it can also be stored in a computer-readable storage medium.

[0078] The storage media mentioned above can be read-only memory, disk, or optical disk, etc.

[0079] In the description of this specification, references to terms such as "one embodiment," "some embodiments," "example," "specific example," or "some examples," etc., indicate that a specific feature, structure, material, or characteristic described in connection with that embodiment or example is included in at least one embodiment or example of the invention. In this specification, the illustrative expressions of the above terms do not necessarily refer to the same embodiment or example. Furthermore, the specific features, structures, materials, or characteristics described may be combined in any suitable manner in one or more embodiments or examples.

[0080] Although embodiments of the present invention have been shown and described above, it is understood that the above embodiments are exemplary and should not be construed as limiting the present invention. Those skilled in the art can make changes, modifications, substitutions and variations to the above embodiments within the scope of the present invention.

Claims

1. A method for implementing care services, characterized in that, Applied to the IMS core network, the method includes the following steps: In response to the care service customization instruction, it is determined whether the applicant has the authority to customize care services. If the applicant does not have the authority to customize care services, a rejection instruction for customization of care services is sent. The care service customization instruction carries the applicant information, the information of the person being cared for, and the care service strategy. If the applicant has the authority to customize care services, a service order is generated based on the care service strategy, and the service order is sent to the base station in the user's home location so that the base station can send a service notification to the user; wherein, the user is the recipient of care under the care service strategy. In response to the user's care service acceptance instruction, the service order is saved, and the care service is started; wherein, the care service acceptance instruction is sent by the base station after receiving the service confirmation instruction sent by the user; After the aforementioned care service is activated, when the user experiences an unusual emergency, the emergency situation will be handled, and the handling process includes: A second call request is sent to the base station in the user's home area. The base station forwards the second call request to the user. The user receives the second call request and initiates a second call advance request to the base station. The base station forwards the second call advance request to the IMS core network. In response to the second call advance request, a second dedicated bearer request is initiated, a second dedicated bearer is obtained, and the user's location information is obtained based on the second dedicated bearer; In response to a user's ringing message and timeout message, a third call request is sent to the base station in the user's home area according to the initiation period. The base station forwards the third call request to the user. The user receives the third call request and initiates a third call push request to the base station. The base station forwards the third call push request to the IMS core network. In response to the third call advance request, a third private bearer application is initiated, a third private bearer is obtained, and based on the third private bearer, the user's updated location information is obtained; In response to the user's ringing message and timeout message, based on the preset cumulative number of timeout messages and the preset timeout duration, an alarm scheme is activated, and an alarm message indicating that the user has not responded for a long time is sent to the applicant. The alarm message includes: the user's updated location information, the time of the user's last successful response, and the user's location information at the time of the last successful response. In response to the applicant's alarm information confirmation instruction, the user's alarm scheme is terminated, and the care service is restarted according to the service order.

2. The method for implementing care services according to claim 1, characterized in that, The customized instructions for the care service include: proof of the relationship between the applicant and the user, user information, the initiation time and cycle of the care service, alarm scheme, and notification method.

3. The method for implementing care services according to claim 1, characterized in that, After initiating the care service, the process further includes: processing calls based on the service order, wherein the call processing includes: The system sends a care service operation result feedback request to the applicant. After the applicant responds to the care service operation result feedback request, it polls according to the service order and initiates a first call request to the base station in the user's home area. The base station forwards the first call request to the user. The user receives the first call request and initiates a first call advancement request to the base station. The base station forwards the first call advancement request to the IMS core network. In response to the first call advance request, a first dedicated bearer application is initiated, a first dedicated bearer is obtained, and the user's location information is obtained based on the first dedicated bearer; In response to user-initiated alarm messages, the call processing results are obtained.

4. The method for implementing care services according to claim 1, characterized in that, After activating the care service, the process further includes: modifying the care service, the modifications including: In response to the care service modification instruction sent by the applicant, it is determined whether the applicant has the permission to customize the care service. If the applicant does not have the permission to customize the care service, the modification instruction is rejected. If the applicant has the permission to customize the care service, the modification information of the care service is obtained. Based on the modified information of the care service, a new service order is generated and the new service order is sent to the base station in the user's home area; In response to the user's instruction to reject the modification of the care service, the service order is retained; in response to the user's instruction to accept the modification of the care service, the service order is deleted, the new service order is saved, and the modification result of the care service is sent to the applicant.

5. The method for implementing care services according to claim 1, characterized in that, After activating the care service, the method further includes: suspending the care service, wherein the suspension includes: In response to the applicant's instruction to suspend the care service, it is determined whether the applicant has the permission to customize the care service. If the applicant does not have the permission to customize the care service, the instruction to suspend the care service is rejected. If the applicant has the permission to customize the care service, a notification to suspend the care service is sent to the user through the base station. In response to the user's instruction to suspend the care service, the care service information of the user is deleted, and the suspension result of the care service is sent to the applicant.

6. The method for implementing care services according to claim 1, characterized in that, The determination of whether an applicant has the authority to customize care services includes: Determine whether the applicant is a legitimate entity based on the applicant information; When the applicant is a legitimate applicant, the user is determined to be a legitimate applicant based on the information of the person being cared for. Based on the proof of the relationship between the applicant and the user carried in the customized care service instruction, determine whether the relationship between the applicant and the user is approved; When the applicant is a legitimate entity, the user is a legitimate entity, and the relationship between the applicant and the user is established, and all three conditions are met simultaneously, it is determined that the applicant has the authority to customize the aforementioned care service.

7. The method for implementing care services according to claim 1, characterized in that, After the identity verification of the applicant and user in the customized access permissions for the care service is passed, the process also includes a judgment on the care service strategy, including: Whether the care service strategy initiated by the applicant matches the preset care service strategy set in the IMS core network. When the care service strategy matches the preset care service strategy, the care service customization permission is approved.

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