用户交互路径优化方法、装置、设备和介质
By analyzing user session data, user interaction paths are divided into success, failure, and churn paths. Optimization is performed based on statistical characteristics, which solves the problem that existing technologies cannot comprehensively analyze user interaction paths, thereby improving user experience and interaction efficiency.
Patent Information
- Authority / Receiving Office
- CN · China
- Patent Type
- Patents(China)
- Current Assignee / Owner
- INDUSTRIAL AND COMMERCIAL BANK OF CHINA
- Filing Date
- 2023-06-20
- Publication Date
- 2026-07-17
AI Technical Summary
In existing technologies, user interaction path analysis methods cannot effectively obtain all paths that appear in product user interactions, resulting in the inability to optimize user experience and interaction methods.
By acquiring user session data within a predetermined time range, user sessions starting from a specified page are filtered out, access paths are extracted, and these paths are divided into successful paths, failed paths, and churn paths. Optimization is then performed based on the statistical characteristics of these paths.
It enables full-path analysis and optimization of user interaction paths, improves user experience, reduces redundant steps by optimizing success paths, improves churn paths, and identifies and fixes design flaws.
Smart Images
Figure CN116738100B_ABST