An operation and maintenance asset auditing method, system, device and medium

Abstract

The application discloses an operation and maintenance asset auditing method, system, device and medium, and the method comprises the following steps: obtaining an operation and maintenance asset change request and entering an asset auditing process; collecting and processing operation and maintenance asset information through an automatic agent component; obtaining an association analysis result by performing association analysis and processing on the asset auditing process through the automatic agent component; performing input processing on the operation and maintenance asset information through the asset auditing process according to the association analysis result, and obtaining input asset information; and performing auditing processing on the input asset information through the automatic agent component, and obtaining an operation and maintenance asset auditing result. The application audits operation and maintenance asset information through a process and an automatic agent component, improves the efficiency and accuracy of information auditing, and can be widely applied to the technical field of network information security.

Description

Technical Field

[0001] This invention relates to the field of network information security technology, and in particular to a method, system, device and medium for auditing operation and maintenance assets. Background Technology

[0002] Currently, there are two main methods for asset auditing in the operations and maintenance field: one relies on asset information data provided by various cloud vendors. The problem with this method is that cloud vendors primarily focus on service billing data, but do not provide information on server management. The other method involves manual asset information auditing. The problems with this method are low auditing efficiency and low accuracy of manually obtained asset information. In summary, the technical problems existing in these technologies urgently need to be solved. Summary of the Invention

[0003] In view of this, embodiments of the present invention provide a method, system, device and medium for auditing operation and maintenance assets, so as to improve the efficiency and accuracy of auditing operation and maintenance assets.

[0004] On the one hand, the present invention provides a method for auditing operation and maintenance assets, the method comprising:

[0005] Obtain the request for change of maintenance assets and proceed with the asset audit process;

[0006] The automated agent component is used to collect and process information about the operation and maintenance assets to obtain the operation and maintenance asset information.

[0007] The automated agent component performs correlation analysis on the asset audit process to obtain correlation analysis results.

[0008] Based on the correlation analysis results, the operation and maintenance asset information is entered and processed through the asset audit process to obtain the entered asset information;

[0009] The automated agent component performs auditing on the entered asset information to obtain the audit results of the operation and maintenance assets.

[0010] Optionally, the step of auditing the entered asset information through the automated agent component to obtain the operation and maintenance asset audit result includes:

[0011] Based on the entered asset information, the operation and maintenance assets are calibrated and supplemented, and the changed asset information is retrieved.

[0012] The automated agent component automatically scans the asset audit process and automatically inserts the changed asset information based on the scan results to obtain the asset information change process.

[0013] The process of changing the asset information is approved, and the changed asset information is entered into the asset management terminal according to the approval result to obtain the operation and maintenance asset audit result.

[0014] Optionally, the step of performing information calibration and supplementation processing on the operation and maintenance assets based on the entered asset information, and finding the changed asset information, includes:

[0015] The automated agent component reports the entered asset information to the asset management terminal and obtains the process management asset information from the asset management terminal.

[0016] The entered asset information is compared and classified with the process management asset information to obtain a classified asset set, which includes a set of assets in normal operation and a set of assets not included in process management.

[0017] The asset collection that has not been included in the process management is processed according to the asset audit process.

[0018] The information change lookup process is performed on the normally operating asset set to obtain the changed asset information.

[0019] Optionally, the set of assets not subject to process management includes assets that have not been recently put into operation. The process management of the set of assets not subject to process management according to the asset audit process includes the step of performing process management on the assets that have not been put into operation according to the asset audit process, specifically including:

[0020] The recently inactive assets were verified to obtain useless maintenance assets and maintenance assets in use.

[0021] The useless maintenance assets are disposed of, and the asset information of the maintenance assets in use is entered into the asset audit process.

[0022] Optionally, the set of assets not subject to process management includes recently commissioned assets. The process management of the set of assets not subject to process management according to the asset audit process includes the step of performing process management on the recently commissioned assets according to the asset audit process, specifically including:

[0023] The asset administrator will be notified to process the notification based on the recently powered-on assets.

[0024] The asset information of the recently powered-on assets is entered and processed according to the asset audit process.

[0025] Optionally, the step of performing information change lookup processing on the normally operating asset set to obtain changed asset information includes:

[0026] Based on the operation and maintenance asset information, the set of normally operating assets is compared and processed to obtain assets with changed information.

[0027] The asset information of the changed assets is updated to obtain the changed asset information.

[0028] Optionally, the automatic scanning process of the asset audit procedure through the automated agent component includes:

[0029] The automated agent component analyzes and processes the operation and maintenance asset change request to obtain the analysis results;

[0030] Based on the analysis results, personnel information change extraction processing is performed on the asset audit process to obtain the personnel change process, which is the result of automatic scanning.

[0031] On the other hand, embodiments of the present invention also provide an operation and maintenance asset auditing system, including:

[0032] The first module is used to obtain requests for changes to maintenance assets and initiate the asset audit process.

[0033] The second module is used to collect and process information on operation and maintenance assets through automated agent components to obtain operation and maintenance asset information.

[0034] The third module is used to perform correlation analysis on the asset audit process through the automated agent component to obtain the correlation analysis results.

[0035] The fourth module is used to input and process the operation and maintenance asset information according to the correlation analysis results through the asset audit process to obtain the input asset information;

[0036] The fifth module is used to audit the entered asset information through the automated agent component to obtain the operation and maintenance asset audit results.

[0037] Optionally, the fifth module is used to audit the entered asset information through the automated agent component to obtain the operation and maintenance asset audit result, including:

[0038] The first submodule is used to perform information calibration and supplementation processing on the operation and maintenance assets based on the entered asset information, and to find the changed asset information;

[0039] The second submodule is used to automatically scan the asset audit process through the automated agent component, and automatically insert the changed asset information according to the scan results to obtain the asset information change process.

[0040] The third submodule is used to approve the asset information change process and enter the changed asset information into the asset management terminal according to the approval result.

[0041] Optionally, the first submodule is configured to perform information calibration and supplementation processing on the operation and maintenance assets according to the automated agent component, and to find the changed asset information, including:

[0042] The first unit is used to report the operation and maintenance asset information to the asset management terminal through the automated agent component, and to obtain the process management asset information from the asset management terminal.

[0043] The second unit is used to compare and classify the operation and maintenance asset information with the process management asset information to obtain a classified asset set, which includes a set of assets in normal operation and a set of assets not included in process management.

[0044] The third unit is used to perform process management processing on the asset set that has not been included in the process management according to the asset audit process.

[0045] The fourth unit is used to perform information change lookup processing on the normally operating asset set to obtain changed asset information.

[0046] Optionally, the third unit is used to perform process management processing on the asset set that has not been included in the process management according to the asset audit process, including a first subunit used to perform process management processing on the recently inactive assets according to the asset audit process, specifically including:

[0047] The recently inactive assets were verified to obtain useless maintenance assets and maintenance assets in use.

[0048] The useless operation and maintenance assets are disposed of, and the asset information of the operation and maintenance assets in use is entered into the asset audit process to obtain the operation and maintenance asset set result.

[0049] Optionally, the third unit is used to perform process management processing on the asset set that has not been included in the process management according to the asset audit process, including a second subunit used to perform process management processing on the recently started assets according to the asset audit process, specifically including:

[0050] The asset administrator will be notified to process the notification based on the recently powered-on assets.

[0051] The asset information of the recently powered-on assets is entered and processed according to the asset audit process.

[0052] Optionally, the fourth unit is used to perform information change lookup processing on the normally operating asset set to obtain changed asset information, including:

[0053] Based on the operation and maintenance asset information, the set of normally operating assets is compared and processed to obtain assets with changed information.

[0054] The asset information of the changed assets is updated to obtain the changed asset information.

[0055] Optionally, the second submodule is used to automatically scan the asset audit process through the automated agent component, including:

[0056] The automated agent component analyzes and processes the operation and maintenance asset change request to obtain the analysis results;

[0057] Based on the analysis results, personnel information change extraction processing is performed on the asset audit process to obtain the personnel change process, which is the result of automatic scanning.

[0058] On the other hand, embodiments of the present invention also provide an electronic device, including a processor and a memory;

[0059] The memory is used to store programs;

[0060] The processor executes the program to implement the method described above.

[0061] On the other hand, embodiments of the present invention also provide a computer-readable storage medium storing a program that is executed by a processor to implement the methods described above.

[0062] On the other hand, embodiments of the present invention also provide a computer program product or computer program, which includes computer instructions stored in a computer-readable storage medium. A processor of a computer device can read the computer instructions from the computer-readable storage medium and execute the computer instructions, causing the computer device to perform the aforementioned method.

[0063] Compared with existing technologies, the present invention, employing the above technical solution, has the following technical effects: The present invention performs correlation analysis on the asset audit process through an automated agent component, processes the input of operation and maintenance asset information according to the asset audit process, and audits the operation and maintenance asset information through the automated agent component to obtain the operation and maintenance asset audit results. It can manage operation and maintenance assets in a process-oriented manner, and audits the operation and maintenance asset information by automatically discovering related processes through the automated agent component, thereby improving the audit efficiency and accuracy of operation and maintenance asset information. Attached Figure Description

[0064] To more clearly illustrate the technical solutions in the embodiments of the present invention, the accompanying drawings used in the description of the embodiments will be briefly introduced below. Obviously, the accompanying drawings described below are only some embodiments of the present invention. For those skilled in the art, other drawings can be obtained based on these drawings without creative effort.

[0065] Figure 1 This is a flowchart of an operation and maintenance asset auditing method provided in an embodiment of the present invention;

[0066] Figure 2 yes Figure 1 Flowchart of one implementation method of step S103;

[0067] Figure 3 yes Figure 2 Flowchart of one implementation method of step S201;

[0068] Figure 4 yes Figure 3 Flowchart of one implementation method of step S303;

[0069] Figure 5 yes Figure 3 Flowchart of another implementation of step S303;

[0070] Figure 6 yes Figure 3 Flowchart of one implementation method of step S304;

[0071] Figure 7 yes Figure 2 Flowchart of one implementation method for step S202;

[0072] Figure 8 This is a schematic diagram of the structure of an operation and maintenance asset auditing system provided in an embodiment of the present invention;

[0073] Figure 9 This is a schematic diagram of the structure of an electronic device provided in an embodiment of the present invention;

[0074] Figure 10 This is a schematic diagram of the structure of a computer storage medium provided in an embodiment of the present invention. Detailed Implementation

[0075] To make the objectives, technical solutions, and advantages of this invention clearer, the invention will be further described in detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative and not intended to limit the invention.

[0076] Before providing a further detailed description of the embodiments of the present invention, the nouns and terms involved in the embodiments of the present invention will be explained, and the nouns and terms involved in the embodiments of the present invention shall be interpreted as follows.

[0077] Artificial Intelligence (AI) is the theory, methods, technologies, and application systems that use digital computers or machines controlled by digital computers to simulate, extend, and expand human intelligence, perceive the environment, acquire knowledge, and use that knowledge to achieve optimal results. In other words, AI is a comprehensive technology within computer science that attempts to understand the essence of intelligence and produce a new kind of intelligent machine that can react in a way similar to human intelligence. AI studies the design principles and implementation methods of various intelligent machines, enabling them to possess the functions of perception, reasoning, and decision-making.

[0078] An agent can be understood as an intelligent entity capable of autonomously understanding, planning, making decisions, and executing complex tasks. Given a goal, they can create tasks, complete existing tasks, create new tasks, prioritize tasks in the task list, complete new top-level tasks, and repeat this process until the goal is achieved.

[0079] In related technologies, there are two main methods for asset auditing in the operations and maintenance field: the first relies on asset information data provided by various cloud vendors, which mainly includes host hardware information, associated network information, and billing information; the second relies on manual asset information auditing, requiring dedicated personnel to regularly enter and update information for each asset. The main problem with the solution relying on asset information data provided by cloud vendors is that their data primarily focuses on service billing, paying close attention to server billing hardware information, but lacking information on server management aspects. For example, whether an asset's billing belongs to a specific product, or whether the status management and anomaly handling of an asset belong to a specific operations and maintenance personnel, still requires dedicated personnel for individual entry and maintenance. In contrast, manual asset information auditing offers greater flexibility, provides more comprehensive statistics on various types of information, and allows for faster response times when adding or removing statistical categories. However, this solution still has the following problems: manual statistics take a long time to process when dealing with a large number of assets, which cannot adapt to the current rapidly changing server operation and maintenance environment; moreover, the timed statistics method can also lead to the loss of some change information, which is particularly evident when there are frequent asset handovers: when personnel leave the company, the incomplete handover of asset information can easily lead to ownerless assets that cannot be included in normal operation and maintenance management.

[0080] In view of this, this embodiment of the invention provides a method for auditing operational assets. This method can be applied to terminals, servers, or software running on either terminal or server. Terminals can be tablets, laptops, desktop computers, etc., but are not limited to these. Servers can be independent physical servers, server clusters or distributed systems composed of multiple physical servers, or cloud servers providing basic cloud computing services such as cloud services, cloud databases, cloud computing, cloud functions, cloud storage, network services, cloud communication, middleware services, domain name services, security services, CDN, and big data and artificial intelligence platforms.

[0081] Reference Figure 1 This invention provides a method for auditing operational assets, including:

[0082] S101. Obtain the request for change of operation and maintenance assets and enter the asset audit process;

[0083] S102. Collect and process information on operation and maintenance assets through automated agent components to obtain operation and maintenance asset information;

[0084] S103. Perform correlation analysis on the asset audit process through the automated agent component to obtain the correlation analysis results;

[0085] S104. Based on the correlation analysis results, the operation and maintenance asset information is entered and processed through the asset audit process to obtain the entered asset information;

[0086] S105. The entered asset information is audited through the automated agent component to obtain the operation and maintenance asset audit result.

[0087] In this embodiment of the invention, an asset audit process is initiated by obtaining an asset change request from an operations and maintenance (O&M) personnel. This O&M asset change request includes requests for O&M asset applications, deletions, and information changes. The asset audit process is a process for auditing O&M assets, which may include asset information entry and modification processes. Then, an automated agent component collects and processes O&M asset information to obtain O&M asset information. This automated agent component is software continuously running on the server, capable of automatically collecting and reporting server hardware information. O&M assets are servers used to run software services, including physical servers and virtual servers. O&M asset information includes asset information or attributes, primarily including: machine hardware information (CPU / memory / disk), machine system requirements, machine network requirements, the O&M personnel to whom the machine belongs, the product to which the machine belongs, the management personnel to whom the machine belongs, the geographical location requirements of the machine, and the purpose of the machine. Finally, the asset audit process is analyzed and processed through an automated agent component. This automated agent component can be an intelligent agent component, i.e., an artificial intelligence agent. The asset audit process is correlated through the artificial intelligence agent, and the operation and maintenance asset information is analyzed through the artificial intelligence agent. Based on the analysis results, the corresponding processing flow can be obtained. Thus, the operation and maintenance asset information is entered and processed according to the asset audit process, and the operation and maintenance asset information is audited through the automated agent component. This process calibrates and supplements the hardware and network information of the operation and maintenance assets, automatically inserts relevant asset information modifications for processes involving changes in asset information, and sends ownerless asset information to the asset information administrator for verification, ultimately obtaining the operation and maintenance asset audit results. This invention achieves end-to-end asset management from deployment to decommissioning through a process-based approach. Automatic discovery of associated processes ensures complete asset handover, preventing the creation of ownerless assets during frequent handovers. Simultaneously, automated agent components are used for asset information collection and reporting, guaranteeing the accuracy and real-time nature of basic asset information. Furthermore, the correlation analysis between processes and automated agent components reminds managers to promptly remove unused, incorrectly allocated, and temporary assets, thereby resolving issues such as complex asset information, untimely synchronization of asset change information, and the potential for ownerless assets during asset handover during asset auditing.

[0088] It should be further noted that in various specific embodiments of the present invention, when processing data related to the identity or characteristics of the target object, such as the target object's information, behavioral data, historical data, and location information, is required, the target object's permission or consent will be obtained first. Furthermore, the collection, use, and processing of this data will comply with relevant laws, regulations, and standards. In addition, when embodiments of the present invention require obtaining sensitive information about the target object, separate permission or consent from the target object will be obtained through pop-ups or redirection to a confirmation page. Only after obtaining the target object's separate permission or consent will the necessary target object-related data for the normal operation of the embodiments of the present invention be obtained.

[0089] As a further optional implementation, in step S103 above, referring to... Figure 2 The step of auditing the entered asset information through the automated agent component to obtain the operation and maintenance asset audit result includes:

[0090] S201. Based on the entered asset information, perform information calibration and supplementation processing on the operation and maintenance assets, and find the changed asset information;

[0091] S202. The automated agent component automatically scans the asset audit process and automatically inserts the changed asset information according to the scan results to obtain the asset information change process.

[0092] S203. The asset information change process is approved and processed, and the changed asset information is entered into the asset management terminal according to the approval result to obtain the operation and maintenance asset audit result.

[0093] In this embodiment of the invention, an automated agent component analyzes requests for changes to operational assets. This component can perceive and collect information from the environment, extract relevant knowledge, and then make decisions to achieve a specific goal through planning. Finally, it takes concrete actions based on the environment and the planning. Specifically, when the request is for asset information changes, the automated agent component automatically collects server hardware information to obtain the operational asset information, and then performs information calibration processing on the operational assets. When the request is for adding asset information, the automated agent component automatically collects server hardware information to obtain the operational asset information, and then performs information supplementation processing on the operational assets. This embodiment of the invention can also use the automated agent component to find changed asset information, then automatically scan the asset audit process to obtain the processing flow corresponding to the changed asset information. Based on the scan results, the changed asset information is automatically inserted into the corresponding processing flow to obtain the asset information change process. The asset information change process is then approved, and based on the approval results, the changed asset information is entered into the asset management terminal. The asset management terminal is a system used to record and statistically analyze operational asset information and attributes. It is conceivable that embodiments of the present invention can use an artificial intelligence component to approve asset information change processes. Specifically, the AI ​​component obtains the corresponding request information from the maintenance asset change request, analyzes this request information using a large language model within the AI ​​component, and then approves the asset information change process based on the analysis results. This involves reviewing the maintenance assets and their corresponding asset information within the change process. Once confirmed to be correct, the approval is granted, and the changed asset information is entered into the asset management terminal, resulting in an maintenance asset audit result. This audit result involves updating and entering the new maintenance asset information into the asset management terminal based on the maintenance asset change request. If the approval fails, the asset information change process is returned, and the automated agent component scans the asset audit process again, automatically inserting the changed asset information based on the scan results to obtain a new asset information change process. Embodiments of the present invention can also notify the relevant maintenance personnel of this approval process via email or SMS for review. This invention uses an automated agent component to perform correlation analysis on the asset audit process. It completes the full-process management of operation and maintenance assets from online to offline using a process-based approach, and ensures the accuracy of asset information changes by using automatic discovery of related processes. This avoids the problems of ownerless assets or inaccurate asset information when asset information changes frequently.

[0094] As a further optional implementation, in step S201 above, refer to Figure 3 The step of performing information calibration and supplementation processing on the operation and maintenance assets based on the automated agent component, and finding the changed asset information, includes:

[0095] S301. The operation and maintenance asset information is reported to the asset management terminal through the automated agent component, and the process management asset information is obtained from the asset management terminal.

[0096] S302. The operation and maintenance asset information is compared and classified with the process management asset information to obtain a classified asset set, which includes a set of assets in normal operation and a set of assets not included in process management.

[0097] S303. Perform process management processing on the asset collection that has not been included in the process management according to the asset audit process.

[0098] S304. Perform information change lookup processing on the normally operating asset set to obtain changed asset information.

[0099] In this embodiment of the invention, an automated agent component reports operational asset information to the asset management terminal and obtains process-managed asset information from the asset management terminal. Then, the collected operational asset information is compared with the operational asset information in the asset management terminal. The operational asset information in the asset management terminal represents asset information that has undergone process management, while the collected operational asset information may include asset information that has not undergone process management and asset information that has undergone process management. Process management refers to managing operational asset information through corresponding processing procedures, such as data entry processing. By comparing and classifying, a set of normally operating assets and a set of assets not under process management are obtained. Then, process management processing is performed on the set of assets not under process management, and the operational asset set is checked for any changes in operational asset information, thus identifying the changed asset information. This embodiment of the invention uses an automated agent component to perform information calibration and supplementation processing for operational assets and to identify changed asset information, enabling synchronous management of operational asset information. This solves the problems of complex asset information and untimely synchronization of asset change information during asset auditing.

[0100] As a further optional implementation, in step S303 above, refer to Figure 4 The set of assets not subject to process management includes assets that have not been recently put into operation. The process management of the set of assets not subject to process management according to the asset audit process includes the step of processing the assets that have not been put into operation according to the asset audit process, specifically including:

[0101] S401. Perform asset verification processing on the recently inactive assets to obtain useless maintenance assets and maintenance assets in use.

[0102] S402. Discard the useless maintenance assets and enter the asset information of the maintenance assets in use according to the asset audit process.

[0103] In this embodiment of the invention, the set of assets not included in the process management includes assets that have not been powered on recently. In this embodiment, the recent period can be set to within 3 days. The assets that have not been powered on recently are those that have been powered on for more than 3 days and have not been included in the process management. Then, the assets that have not been powered on recently are verified to obtain useless maintenance assets and maintenance assets in use. Asset verification can be carried out by obtaining the maintenance personnel information in the maintenance asset information of the assets that have not been powered on recently through an automated agent component, and then entering the asset verification process in the asset audit process. This process notifies the corresponding maintenance personnel to verify the assets and obtain the corresponding asset verification results through notification methods such as email or SMS. Through asset verification, useless maintenance assets and maintenance assets in use can be obtained. The useless maintenance assets are assets that are no longer used. Then, the useless maintenance assets are disposed of. Then, the maintenance assets in use are processed by entering asset information through the entry process in the asset audit process, and the maintenance asset information is entered into the asset management terminal. This invention provides a process management approach for asset sets that are not included in the process management based on the asset audit process. It enables full-process management of operational assets using a process-based approach. By using process and automated agent component correlation analysis, it reminds managers to promptly clean up unused assets and improves the efficiency of asset audit.

[0104] As a further optional implementation, in step S303 above, refer to Figure 5 The set of assets not subject to process management includes recently commissioned assets. The process management of the set of assets not subject to process management according to the asset audit process includes the step of performing process management on the recently commissioned assets according to the asset audit process, specifically including:

[0105] S501. Send a reminder notification to the asset administrator based on the recently powered-on assets;

[0106] S502. Perform asset information entry processing on the recently powered-on assets according to the asset audit process.

[0107] In this embodiment of the invention, the set of assets not included in the process management includes recently powered-on assets. The "recent" period can be set according to actual conditions, such as within 3 days or 7 days. In this embodiment, it is set to within 3 days, meaning that recently powered-on assets are maintenance assets powered on within the last 3 days and not included in process management. Then, according to the asset audit process, the recently powered-on assets are processed for process management. An automated agent component obtains and processes the asset information of the recently powered-on assets to obtain the corresponding asset administrator information. The notification process within the asset audit process then notifies the asset administrators of the information, which can be done via SMS or email. After the notification, the asset information can be entered into the data entry process within the asset audit process, or manually by the asset administrator. This embodiment of the invention manages recently powered-on assets through the asset audit process. By analyzing the correlation between the process and the automated agent component, it can promptly process and remind the corresponding management personnel of unclaimed asset information, thus improving the efficiency of asset auditing.

[0108] As a further optional implementation, in step S304 above, refer to Figure 6 The step of performing information change lookup processing on the normally operating asset set to obtain changed asset information includes:

[0109] S601. Based on the maintenance asset information, perform information comparison processing on the set of normally operating assets to obtain assets with changed information;

[0110] S602. Perform asset information update processing on the asset whose information has changed to obtain the asset information.

[0111] In this embodiment of the invention, an automated agent component automatically collects maintenance asset information. Upon machine startup, this information is automatically reported to the asset management terminal. The use of this automated agent component ensures the accuracy and real-time nature of basic maintenance asset information. The automatically collected maintenance asset information is then compared with asset information in the normally operating asset set to identify assets whose maintenance asset information has changed. Based on the automatically collected maintenance asset information, the asset information of these assets is updated. This update process, which involves entering the asset audit process, records the asset information before and after the update, facilitating subsequent information traceability and recovery. This embodiment of the invention updates asset information through information reported by the automated agent component and utilizes process control to change asset information, ensuring the authenticity and feasibility of all changes and enabling information traceability.

[0112] As a further optional implementation, in step S202 above, refer to Figure 7 The automatic scanning process of the asset audit process through the automated agent component includes:

[0113] S701. The automated agent component analyzes and processes the operation and maintenance asset change request to obtain the analysis results.

[0114] S702. Based on the analysis results, the asset audit process is processed to extract personnel information changes to obtain the personnel change process, which is the result of automatic scanning.

[0115] In this embodiment of the invention, an automated agent component analyzes and processes asset change requests. The large language model within the automated agent component analyzes the request information in the asset change request to determine the purpose of the request initiated by the maintenance personnel. For example, the maintenance personnel may need to change the relevant hardware information of the asset or the information of the maintenance management personnel. When the analysis result indicates a change in the information of the maintenance management personnel, the asset audit process is processed to extract personnel information changes, resulting in a personnel change process. This personnel change process includes job change processes and resignation processes. The personnel change process is the result of an automatic scan. After the automatic scan, the asset information to be handed over is automatically inserted into the corresponding process based on the scan results, ensuring that asset handover and asset information updates are implemented to specific maintenance personnel. If the personnel change process is a job change process, the automated agent component obtains the corresponding personnel with the job change, acquires the maintenance assets managed by the personnel with the changed position, and then modifies the maintenance administrator information in the corresponding maintenance asset information. If the personnel change process is a resignation process, the automated agent component retrieves the information of the departing personnel from the resignation process. This information is then used to find the corresponding maintenance assets. The maintenance personnel information for these assets is then deleted, and corresponding maintenance personnel are automatically assigned. Alternatively, the assignment can be done via email or SMS notification by administrators. This embodiment of the invention, by utilizing automated agent components and process scanning, ensures strong real-time performance and accuracy of asset information even under frequent handover scenarios.

[0116] This invention utilizes process and automated agent components to automatically audit operational assets. It enables full-process management of assets from deployment to decommissioning using a process-based approach. The automatic discovery of associated processes ensures complete asset handover, avoiding the problem of ownerless assets during frequent handovers. Simultaneously, the automated agent components collect and report asset information, ensuring the accuracy and timeliness of basic asset information. Furthermore, the correlation analysis between process and automated agent components reminds managers to promptly clean up unused assets, incorrectly allocated assets, and temporary assets.

[0117] Reference Figure 8 This invention also provides an operation and maintenance asset auditing system, including:

[0118] The first module, 801, is used to obtain requests for changes to maintenance assets and initiate the asset audit process.

[0119] The second module 802 is used to collect and process information on operation and maintenance assets through an automated agent component to obtain operation and maintenance asset information.

[0120] The third module 803 is used to perform correlation analysis on the asset audit process through the automated agent component to obtain the correlation analysis results.

[0121] The fourth module 804 is used to input the operation and maintenance asset information according to the correlation analysis results through the asset audit process to obtain the input asset information.

[0122] The fifth module 805 is used to audit the entered asset information through the automated agent component to obtain the operation and maintenance asset audit results.

[0123] As a further optional implementation, the fifth module 805 is used to audit the entered asset information through the automated agent component to obtain the operation and maintenance asset audit result, including:

[0124] The first submodule is used to perform information calibration and supplementation processing on the operation and maintenance assets based on the entered asset information, and to find the changed asset information;

[0125] The second submodule is used to automatically scan the asset audit process through the automated agent component, and automatically insert the changed asset information according to the scan results to obtain the asset information change process.

[0126] The third submodule is used to approve the asset information change process and enter the changed asset information into the asset management terminal according to the approval result to obtain the operation and maintenance asset audit result.

[0127] As a further optional implementation, the first submodule is used to perform information calibration and supplementation processing on the operation and maintenance assets according to the automated agent component, and to find the changed asset information, including:

[0128] The first unit is used to report the operation and maintenance asset information to the asset management terminal through the automated agent component, and to obtain the process management asset information from the asset management terminal.

[0129] The second unit is used to compare and classify the operation and maintenance asset information with the process management asset information to obtain a classified asset set, which includes a set of assets in normal operation and a set of assets not included in process management.

[0130] The third unit is used to perform process management processing on the asset set that has not been included in the process management according to the asset audit process.

[0131] The fourth unit is used to perform information change lookup processing on the normally operating asset set to obtain changed asset information.

[0132] As a further optional implementation, the third unit is used to perform process management processing on the asset set that has not been included in the process management according to the asset audit process, including a first subunit used to perform process management processing on the recently inactive assets according to the asset audit process, specifically including:

[0133] The recently inactive assets were verified to obtain useless maintenance assets and maintenance assets in use.

[0134] The useless maintenance assets are disposed of, and the asset information of the maintenance assets in use is entered into the asset audit process.

[0135] As a further optional implementation, the third unit, used for process management processing of the asset set not included in the process management according to the asset audit process, includes a second subunit used for process management processing of the recently started assets according to the asset audit process, specifically including:

[0136] The asset administrator will be notified to process the notification based on the recently powered-on assets.

[0137] The asset information of the recently powered-on assets is entered and processed according to the asset audit process.

[0138] As a further optional implementation, the fourth unit is used to perform information change lookup processing on the normally operating asset set to obtain changed asset information, including:

[0139] Based on the operation and maintenance asset information, the set of normally operating assets is compared and processed to obtain assets with changed information.

[0140] The asset information of the changed assets is updated to obtain the changed asset information.

[0141] As a further optional implementation, the second submodule is used to automatically scan the asset audit process through the automated agent component, including:

[0142] The automated agent component analyzes and processes the operation and maintenance asset change request to obtain the analysis results;

[0143] Based on the analysis results, personnel information change extraction processing is performed on the asset audit process to obtain the personnel change process, which is the result of automatic scanning.

[0144] It is understood that the content of the above method embodiments is applicable to this system embodiment. The specific functions implemented in this system embodiment are the same as those in the above method embodiments, and the beneficial effects achieved are also the same as those achieved in the above method embodiments.

[0145] Reference Figure 9 This invention also provides an electronic device, including a processor 901 and a memory 902; the memory 902 is used to store a program; the processor 901 executes the program to implement the method described above.

[0146] Reference Figure 10 This invention also provides a computer-readable storage medium 1001 storing a computer program 1002, which is executed by a processor to implement the method described above.

[0147] This invention also provides a computer program product or computer program, which includes computer instructions stored in a computer-readable storage medium. A processor of a computer device can read the computer instructions from the computer-readable storage medium, and the processor executes the computer instructions, causing the computer device to perform... Figure 1 The method shown.

[0148] In some alternative embodiments, the functions / operations mentioned in the block diagrams may not occur in the order shown in the operation diagrams. For example, depending on the functions / operations involved, two consecutively shown blocks may actually be executed substantially simultaneously, or the blocks may sometimes be executed in reverse order. Furthermore, the embodiments presented and described in the flowcharts of this invention are provided by way of example to provide a more comprehensive understanding of the technology. The disclosed methods are not limited to the operations and logic flows presented herein. Alternative embodiments are contemplated in which the order of various operations is altered and sub-operations described as part of a larger operation are executed independently.

[0149] Furthermore, although the invention has been described in the context of functional modules, it should be understood that, unless otherwise stated, one or more of the described functions and / or features may be integrated into a single physical device and / or software module, or one or more functions and / or features may be implemented in a separate physical device or software module. It is also understood that a detailed discussion of the actual implementation of each module is unnecessary for understanding the invention. Rather, given the properties, functions, and internal relationships of the various functional modules in the apparatus disclosed herein, the actual implementation of the module will be understood within the scope of conventional skill of an engineer. Therefore, those skilled in the art can implement the invention as set forth in the claims using ordinary techniques without excessive experimentation. It is also understood that the specific concepts disclosed are merely illustrative and not intended to limit the scope of the invention, which is determined by the full scope of the appended claims and their equivalents.

[0150] If the aforementioned functions are implemented as software functional units and sold or used as independent products, they can be stored in a computer-readable storage medium. Based on this understanding, the technical solution of this invention, essentially, or the part that contributes to the prior art, or a portion of the technical solution, can be embodied in the form of a software product. This computer software product is stored in a storage medium and includes several instructions to cause a computer device (which may be a personal computer, server, or network device, etc.) to execute all or part of the steps of the methods described in the various embodiments of this invention. The aforementioned storage medium includes various media capable of storing program code, such as USB flash drives, portable hard drives, read-only memory (ROM), random access memory (RAM), magnetic disks, or optical disks.

[0151] The logic and / or steps represented in the flowchart or otherwise described herein, for example, can be considered as a sequenced list of executable instructions for implementing logical functions, and can be embodied in any computer-readable medium for use by, or in conjunction with, an instruction execution system, apparatus, or device (such as a computer-based system, a processor-included system, or other system that can fetch and execute instructions from, an instruction execution system, apparatus, or device). For the purposes of this specification, "computer-readable medium" can be any means that can contain, store, communicate, propagate, or transmit programs for use by, or in conjunction with, an instruction execution system, apparatus, or device.

[0152] More specific examples of computer-readable media (a non-exhaustive list) include: electrical connections (electronic devices) having one or more wires, portable computer disk drives (magnetic devices), random access memory (RAM), read-only memory (ROM), erasable and editable read-only memory (EPROM or flash memory), fiber optic devices, and portable optical disc read-only memory (CDROM). Furthermore, computer-readable media can even be paper or other suitable media on which the program can be printed, since the program can be obtained electronically, for example, by optically scanning the paper or other medium, followed by editing, interpreting, or otherwise processing as necessary, and then stored in computer memory.

[0153] It should be understood that various parts of the present invention can be implemented in hardware, software, firmware, or a combination thereof. In the above embodiments, multiple steps or methods can be implemented in software or firmware stored in memory and executed by a suitable instruction execution system. For example, if implemented in hardware, as in another embodiment, it can be implemented using any one or a combination of the following techniques known in the art: discrete logic circuits having logic gates for implementing logical functions on data signals, application-specific integrated circuits (ASICs) having suitable combinational logic gates, programmable gate arrays (PGAs), field-programmable gate arrays (FPGAs), etc.

[0154] In the description of this specification, references to terms such as "one embodiment," "some embodiments," "example," "specific example," or "some examples," etc., indicate that a specific feature, structure, material, or characteristic described in connection with that embodiment or example is included in at least one embodiment or example of the invention. In this specification, the illustrative expressions of the above terms do not necessarily refer to the same embodiment or example. Furthermore, the specific features, structures, materials, or characteristics described may be combined in any suitable manner in one or more embodiments or examples.

[0155] Although embodiments of the invention have been shown and described, those skilled in the art will understand that various changes, modifications, substitutions and alterations can be made to these embodiments without departing from the principles and spirit of the invention, the scope of which is defined by the claims and their equivalents.

[0156] The above is a detailed description of the preferred embodiments of the present invention. However, the present invention is not limited to the embodiments described. Those skilled in the art can make various equivalent modifications or substitutions without departing from the spirit of the present invention. All such equivalent modifications or substitutions are included within the scope defined by the claims of the present invention.

Claims

1. A method for auditing operational assets, characterized in that, The method includes: Obtain the request for change of maintenance assets and proceed with the asset audit process; The automated agent component collects and processes information on the operation and maintenance assets, senses and collects information from the environment and extracts relevant knowledge, and automatically collects server hardware information to obtain operation and maintenance asset information. The automated agent component performs correlation analysis on the asset audit process to obtain correlation analysis results. Based on the correlation analysis results, the operation and maintenance asset information is entered and processed through the asset audit process to obtain the entered asset information; The automated agent component is used to audit the entered asset information to obtain the operation and maintenance asset audit results. The process of auditing the entered asset information through the automated agent component to obtain the operation and maintenance asset audit results includes: Based on the entered asset information, the operation and maintenance assets are calibrated and supplemented, and the changed asset information is retrieved. The automated agent component automatically scans the asset audit process and automatically inserts the changed asset information based on the scan results to obtain the asset information change process. The process of changing the asset information is approved, and the changed asset information is entered into the asset management terminal according to the approval result to obtain the operation and maintenance asset audit result. The automatic scanning process of the asset auditing procedure through the automated agent component includes: The automated agent component analyzes and processes the operation and maintenance asset change request to obtain the analysis results; Based on the analysis results, personnel information change extraction processing is performed on the asset audit process to obtain the personnel change process, which is the result of automatic scanning.

2. The method according to claim 1, characterized in that, The step of performing information calibration and supplementation processing on the operation and maintenance assets based on the entered asset information, and finding the changed asset information, includes: The automated agent component reports the entered asset information to the asset management terminal and obtains the process management asset information from the asset management terminal. The entered asset information is compared and classified with the process management asset information to obtain a classified asset set, which includes a set of assets in normal operation and a set of assets not included in process management. The asset collection that has not been included in the process management is processed according to the asset audit process. The information change lookup process is performed on the normally operating asset set to obtain the changed asset information.

3. The method according to claim 2, characterized in that, The set of assets not subject to process management includes assets that have not been recently put into operation. The process management of the set of assets not subject to process management according to the asset audit process includes the step of performing process management on the assets that have not been put into operation according to the asset audit process, specifically including: The recently inactive assets were verified to obtain useless maintenance assets and maintenance assets in use. The useless maintenance assets are disposed of, and the asset information of the maintenance assets in use is entered into the asset audit process.

4. The method according to claim 2, characterized in that, The set of assets not subject to process management includes recently commissioned assets. The process management of the set of assets not subject to process management according to the asset audit process includes the step of performing process management on the recently commissioned assets according to the asset audit process, specifically including: The asset administrator will be notified to process the notification based on the recently powered-on assets. The asset information of the recently powered-on assets is entered and processed according to the asset audit process.

5. The method according to claim 2, characterized in that, The process of performing information change lookup on the normally operating asset set to obtain changed asset information includes: Based on the operation and maintenance asset information, the set of normally operating assets is compared and processed to obtain assets with changed information. The asset information of the changed assets is updated to obtain the changed asset information.

6. An operation and maintenance asset auditing system, characterized in that, The system includes: The first module is used to obtain requests for changes to maintenance assets and initiate the asset audit process. The second module is used to collect and process information on operation and maintenance assets through automated agent components, perceive information collected from the environment and extract relevant knowledge, automatically collect server hardware information, and obtain operation and maintenance asset information. The third module is used to perform correlation analysis on the asset audit process through the automated agent component to obtain the correlation analysis results. The fourth module is used to input and process the operation and maintenance asset information according to the correlation analysis results through the asset audit process to obtain the input asset information; The fifth module is used to audit the entered asset information through the automated agent component to obtain the operation and maintenance asset audit results. The fifth module is used to audit the entered asset information through the automated agent component to obtain the operation and maintenance asset audit results, including: Based on the entered asset information, the operation and maintenance assets are calibrated and supplemented, and the changed asset information is retrieved. The automated agent component automatically scans the asset audit process and automatically inserts the changed asset information based on the scan results to obtain the asset information change process. The process of changing the asset information is approved, and the changed asset information is entered into the asset management terminal according to the approval result to obtain the operation and maintenance asset audit result. The automatic scanning process of the asset auditing procedure through the automated agent component includes: The automated agent component analyzes and processes the operation and maintenance asset change request to obtain the analysis results; Based on the analysis results, personnel information change extraction processing is performed on the asset audit process to obtain the personnel change process, which is the result of automatic scanning.

7. An electronic device, characterized in that, The electronic device includes a memory and a processor; The memory is used to store programs; The processor executes the program to implement the method of any one of claims 1 to 5.

8. A computer-readable storage medium storing a computer program, characterized in that, When the computer program is executed by a processor, it implements the method of any one of claims 1 to 5.

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