A baggage retrieval system and method based on a caching device

Abstract

The application discloses a luggage extraction system based on a buffer device, which comprises, in sequence, a shunting device, a buffer device and an extraction area, and further comprises an information acquisition device connected with the buffer device; the information acquisition device is used for passenger information input and corresponding acquisition of exclusive extraction numbers and information input sequences; the shunting device is used for shunting luggage of different flights and conveying the luggage to the buffer device; the buffer device comprises a plurality of first-level buffer devices and second-level buffer devices which are connected with each other; the first-level buffer device is used as a storage device and is used for storing the luggage conveyed by the shunting device and conveying the luggage to the second-level buffer device; the second-level buffer device is used as a pre-arrangement channel and is used for pre-arranging the received luggage according to the information input sequences and conveying the luggage to the extraction area; and the extraction area is used for passengers to extract the luggage according to the exclusive extraction numbers. The luggage extraction efficiency is improved, the luggage misplacement rate is reduced, and the passenger satisfaction with the service is improved.

Description

Technical Field

[0001] This invention relates to the field of baggage retrieval technology, and more specifically to a baggage retrieval system and method based on a buffer device. Background Technology

[0002] Currently, with the acceleration of modernization, the continuous improvement of economic level, and the improvement of people's quality of life, there are more and more opportunities to travel by air for leisure, visiting relatives or for work. For convenience, people usually choose to use suitcases to carry daily necessities. Baggage claim is the last link in airport services for passengers and an important link in determining passenger satisfaction.

[0003] However, most baggage claim systems rely on low-cost baggage carousels, which have several drawbacks: 1. High rate of baggage mix-ups: Baggage information tags are barcodes, which don't provide passengers with easily identifiable information, making it easy to mistake baggage for others when they look similar; 2. Lack of consideration for the order in which passengers exit the cabin or arrive at the baggage carousel: For economy class passengers, baggage usually arrives at the carousel in the order it was checked in, with later checked baggage going first. This can lead to passengers arriving at the carousel earlier retrieving their baggage last, reducing passenger satisfaction; 3. Disorderly waiting at the baggage carousel: Passengers in a hurry tend to line up as close to the baggage exit as possible, causing congestion near the exit and reducing baggage claim efficiency.

[0004] Therefore, how to improve baggage retrieval efficiency, reduce baggage misplacement rate, and enhance passenger satisfaction with services are problems that urgently need to be solved by those skilled in the art. Summary of the Invention

[0005] In view of this, the present invention provides a baggage retrieval system and method based on a buffer device. By adding a buffer device and a retrieval area, baggage is pre-processed, saving passengers the process of identifying their own baggage. Furthermore, passengers and baggage are separated, thereby improving baggage retrieval efficiency, reducing the rate of misplaced baggage, and ultimately enhancing passenger satisfaction with the service.

[0006] To achieve the above objectives, the present invention adopts the following technical solution:

[0007] A baggage retrieval system based on a buffer device includes, in sequence, a diversion device, a buffer device, and a retrieval area, and further includes an information collection device connected to the buffer device.

[0008] The information collection device is used for passenger information entry and obtains a unique retrieval number and information entry order accordingly;

[0009] The diversion device is used to separate baggage from different flights and transport it to the buffer device;

[0010] The caching device includes multiple interconnected primary and secondary cache devices;

[0011] The primary buffer device serves as a storage device, used to store the luggage transported by the diversion device and then transport it to the secondary buffer device.

[0012] The secondary buffer device serves as a pre-sorting channel, used to pre-sort the received luggage according to the information entry order and transport it to the retrieval area;

[0013] The retrieval area is used by passengers to retrieve their luggage using the unique retrieval number.

[0014] Preferably, the caching device further includes a transfer device disposed between the primary cache device and the secondary cache device;

[0015] The transfer device is used to: when luggage arrives at the retrieval system before the passenger, transfer luggage with similar appearances to different secondary buffer devices through image recognition monitored internally;

[0016] When passengers arrive at the retrieval system before their luggage, if the appearance and size of the luggage are known in advance, luggage with similar appearance will be transferred to different secondary buffer devices. If the appearance and size are not known in advance, luggage stored in the primary buffer device will be transferred to different secondary buffer devices.

[0017] Preferably, it also includes a waiting area and a temporary storage area;

[0018] The waiting area is located in front of the baggage claim area and is used for passengers to queue and wait to claim their luggage according to their unique baggage claim number; there is at least one waiting area and one baggage claim area, and the waiting area is equipped with seats;

[0019] The temporary storage area is located on one side of the retrieval area and is used to temporarily store luggage that passengers have not been able to retrieve in time after entering their information.

[0020] Preferably, the device also includes a server connected to the caching device. The server is used to obtain passenger aircraft seat information and passenger disembarkation order information and transmit them to the caching device. The caching device pre-sorts the baggage according to the passenger aircraft seat information and passenger disembarkation order information.

[0021] Preferably, it also includes a monitoring and identification device, which performs facial recognition on passengers and determines the order in which passengers arrive at the collection area, and pushes a unique collection number to the passenger's mobile phone based on the order in which passengers arrive at the collection area.

[0022] A baggage retrieval method based on a buffer device includes:

[0023] Determine which arrived at the baggage claim system first: the passenger or their baggage.

[0024] If the passenger arrives at the baggage claim system before the baggage, follow these steps:

[0025] Passenger information is entered through an information collection device, and a unique retrieval number and information entry order are obtained accordingly; then, passengers queue in the corresponding waiting area according to the unique retrieval number.

[0026] The baggage sorting unit separates baggage from different flights and sends it to the primary buffer unit;

[0027] The primary buffer device transports the stored luggage to the transfer device. If the appearance and size of the relevant luggage are known in advance, the transfer device will transfer luggage with similar appearance to different secondary buffer devices. If the appearance and size are not known in advance, the transfer device will directly transport the luggage to different secondary buffer devices.

[0028] The secondary buffer device pre-sorts the received luggage according to the information entry order and transports it to the retrieval area;

[0029] Please retrieve your luggage from the designated pickup area corresponding to your unique pickup number within the waiting area.

[0030] If the baggage arrives at the baggage claim system before the passenger, the following steps will be performed:

[0031] The diversion device separates baggage from different flights and then transports it to the primary buffer device;

[0032] The primary buffer unit transports the stored luggage to the transfer unit, which uses image recognition from internal monitoring to transfer similar-looking luggage to different secondary buffer units.

[0033] Passenger information is entered through the information collection device, and a unique retrieval number and information entry order are obtained accordingly.

[0034] The secondary buffer device pre-sorts the received luggage according to the information entry order and transports it to the retrieval area;

[0035] Use the unique retrieval number to retrieve your luggage from the corresponding retrieval area in the waiting area.

[0036] Preferably, it also includes: if the luggage cannot be retrieved in time after obtaining the exclusive retrieval number, the luggage to be retrieved will be placed in a temporary storage area.

[0037] Preferred options also include:

[0038] The system obtains passenger aircraft seat information and passenger disembarkation order information from the server and transmits them to the caching device. The caching device then pre-sorts the baggage based on the passenger aircraft seat information and passenger disembarkation order information.

[0039] Preferred options also include:

[0040] During check-in, passenger facial information is entered and linked to the baggage tag. The monitoring and recognition device performs facial recognition on passengers and determines the order in which passengers arrive at the collection area. Based on the order in which passengers arrive at the collection area, a unique collection number is pushed to the passenger's mobile phone.

[0041] As can be seen from the above technical solution, compared with the prior art, the present invention discloses a baggage retrieval system and method based on a buffer device. By adding a buffer device and a retrieval area, baggage is pre-processed, saving passengers the process of identifying their own baggage, and passengers and baggage are diverted, thereby improving baggage retrieval efficiency, reducing baggage misplacement rate, and improving passenger satisfaction with service, thus enhancing the user experience of baggage retrieval. The present invention pre-processes the baggage of corresponding passengers in advance according to the order of disembarkation and facial recognition, enabling passengers to retrieve their baggage quickly, avoiding long queues and improving baggage retrieval efficiency. The device of the present invention has a simple structure, strong stability, low investment cost, and is easy to promote and use on a large scale. Buffer devices and retrieval areas can be added according to actual needs, which has strong scalability and practicality. Attached Figure Description

[0042] To more clearly illustrate the technical solutions in the embodiments of the present invention or the prior art, the drawings used in the description of the embodiments or the prior art will be briefly introduced below. Obviously, the drawings described below are only embodiments of the present invention. For those skilled in the art, other drawings can be obtained based on the provided drawings without creative effort.

[0043] Figure 1 This is a schematic diagram of the baggage retrieval system provided by the present invention.

[0044] Figure 2 This is a schematic diagram of the cache device structure provided by the present invention.

[0045] Figure 3 A flowchart of the baggage retrieval method provided by the present invention.

[0046] Figure 4 The passenger operation flowchart provided by the present invention.

[0047] Reference numerals: 1-Diverter, 2-Buffer, 21-Level 1 Buffer, 22-Transfer, 23-Level 2 Buffer, 3-Extraction Area, 4-Waiting Area, 5-Information Acquisition Device. Detailed Implementation

[0048] The technical solutions of the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings. Obviously, the described embodiments are only some embodiments of the present invention, and not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by those skilled in the art without creative effort are within the scope of protection of the present invention.

[0049] Example 1

[0050] like Figure 1 As shown, this embodiment of the invention discloses a baggage retrieval system based on a buffer device, comprising: a diversion device 1, a buffer device 2, and a retrieval area 3 connected in sequence, and also including an information collection device 5 connected to the buffer device 2;

[0051] The information collection device 5 is used for passenger information entry and obtains a unique retrieval number and information entry order accordingly;

[0052] The diversion device 1 is used to divert baggage from different flights and transport it to the buffer device 2;

[0053] Cache device 2 includes multiple interconnected first-level cache devices 21 and second-level cache devices 23;

[0054] The primary buffer unit 21 serves as a storage device for storing luggage transported by the diversion device and then transporting it to the secondary buffer unit.

[0055] The secondary buffer device 23 serves as a pre-sorting channel, used to pre-sort the received luggage according to the information entry order and transport it to the retrieval area;

[0056] Collection area 3 is for passengers to collect their luggage using their unique collection number.

[0057] Preferably, after the passenger information entry and collection device 5 is used, a unique retrieval number and information entry order are obtained, as well as the estimated waiting time, so that passengers can reasonably arrange the time to retrieve their luggage, avoid long queues, and improve passenger satisfaction with the service.

[0058] Preferably, passenger information is entered through the information collection device 5. The specific operation includes at least scanning the baggage tag, ID card, or manually entering the ID card number.

[0059] Preferably, it also includes a waiting area 4 and a temporary placement area;

[0060] Waiting area 4 is located in front of collection area 3, where passengers queue according to their assigned collection number to collect their luggage. Both waiting area 4 and collection area 3 have at least one waiting area. Waiting area 4 is equipped with seats for passengers to rest while queuing to collect their luggage, which improves the comfort of queuing and thus increases passenger satisfaction with the service.

[0061] The temporary storage area is located on one side of the collection area 3. It is used to temporarily store luggage that passengers have not been able to collect in time after entering their information, so as to avoid affecting the next group of luggage and avoid confusion in luggage sorting, thereby improving luggage collection efficiency.

[0062] Preferably, a buffer device 2 and a retrieval area 3 can be added according to actual needs to accommodate situations with a large amount of luggage, which has strong expandability and practicality.

[0063] Preferred, such as Figure 2 As shown, the cache device 2 also includes a transfer device 22 disposed between the primary cache device 21 and the secondary cache device 23;

[0064] Transfer device 22 is used to: transfer similar-looking luggage to different secondary buffer devices 23 by using image recognition from internal monitoring when luggage arrives at the retrieval system before the passenger;

[0065] When a passenger arrives at the retrieval system before their baggage, if the appearance and size of the baggage are known in advance, baggage with similar appearance stored in the primary buffer 21 will be transferred to a different secondary buffer 23. If the appearance and size of the baggage are not known in advance, the baggage stored in the primary buffer 21 will be transferred to a different secondary buffer 23.

[0066] Preferably, the appearance and size of the luggage are recorded during check-in and the data is shared with the airport. By sharing the data, the appearance and size of the relevant luggage can be known.

[0067] Preferably, the number of level 1 cache devices 21 is greater than the number of level 2 cache devices 23, and level 1 cache devices 21 and level 2 cache devices 23 can be added according to actual needs.

[0068] Preferably, it also includes a server connected to the caching device 2. The server is used to obtain passenger aircraft seat information and passenger disembarkation order information and transmit them to the caching device 2. The caching device 2 pre-sorts the baggage according to the passenger aircraft seat information and passenger disembarkation order information.

[0069] Preferably, it also includes a monitoring and identification device. The monitoring and identification device performs facial recognition on passengers and determines the order in which passengers arrive at the collection area 3. Based on the order in which passengers arrive at the collection area 3, it pushes a unique collection number to the passenger's mobile phone. Passengers can quickly confirm the collection area and waiting area based on the pushed unique collection number, saving passengers time in entering information.

[0070] Example 2

[0071] like Figure 3 As shown, this embodiment of the invention discloses a baggage retrieval method based on a buffer device, comprising:

[0072] Determine which arrived at the baggage claim system first: the passenger or their baggage.

[0073] If the passenger arrives at the baggage claim system before the baggage, follow these steps:

[0074] Passengers' information is entered through an information collection device, and they obtain a unique retrieval number and information entry order; then they queue in the corresponding waiting area according to their unique retrieval number.

[0075] The baggage sorting unit separates baggage from different flights and sends it to the primary buffer unit;

[0076] The primary buffer unit transports the stored luggage to the transfer unit. If the appearance and size of the relevant luggage are known in advance, the transfer unit will transfer luggage with similar appearance to different secondary buffer units. If the appearance and size are not known in advance, the transfer unit will directly transport the luggage to different secondary buffer units.

[0077] The secondary buffer device pre-sorts the received luggage according to the information entry order and then transports it to the collection area;

[0078] Use your unique pickup number to retrieve your luggage from the designated pickup area in the waiting area.

[0079] If the baggage arrives at the baggage claim system before the passenger, the following steps will be performed:

[0080] The baggage sorting unit separates baggage from different flights and sends it to the primary buffer unit;

[0081] The primary buffer unit transports stored luggage to the transfer unit, which uses image recognition from internal monitoring to transfer similar-looking luggage to different secondary buffer units;

[0082] Passenger information is entered through the information collection device, and a unique retrieval number and information entry order are obtained accordingly.

[0083] The secondary buffer device pre-sorts the received luggage according to the information entry order and then transports it to the collection area;

[0084] Use your unique pickup number to retrieve your luggage from the designated pickup area in the waiting area.

[0085] Preferably, the order in which baggage enters the secondary buffer device and passenger information is entered determines who arrives at the baggage claim system first.

[0086] Preferably, after the passenger enters their information, the luggage is transported from the buffer device to the retrieval area for the passenger to collect.

[0087] Preferably, the transfer device uses image recognition from internal monitoring to transfer similar-looking luggage to different secondary buffer units. For example, luggage with similar colors or the same suitcase model can be diverted to different secondary buffer units, which can reduce the occurrence of similar luggage in the same retrieval area, prevent passengers from taking the wrong luggage, and thus reduce the luggage mis-taking rate.

[0088] Preferably, if the luggage is not retrieved within a preset time after obtaining the unique retrieval number, the luggage to be retrieved will be placed in a temporary storage area to avoid affecting the next group of luggage and to prevent the luggage sorting from becoming chaotic, thereby improving the efficiency of luggage retrieval.

[0089] Preferably, the method further includes: obtaining passenger aircraft seat information and passenger disembarkation order information through a server and transmitting them to a caching device; the caching device pre-sorting the baggage according to the passenger aircraft seat information and passenger disembarkation order information; after the passenger obtains a unique retrieval number, the caching device transports the pre-sorted baggage to the corresponding retrieval area; the passenger can quickly retrieve the baggage upon arriving at the corresponding retrieval area, avoiding long queues and improving passenger satisfaction with the service and enhancing the user experience of baggage retrieval.

[0090] Preferably, the server obtains passenger aircraft seat information from the airline. Based on the passenger aircraft seat information, the passenger disembarkation order information can be inferred. Generally, the earlier the passenger's seat number, the earlier they will disembark.

[0091] Preferably, it also includes: recording passenger facial information during check-in and binding it to baggage tags; from the time passengers disembark to the baggage claim area, using a monitoring and identification device to perform facial recognition on passengers and determine the order in which passengers arrive at the claim area; and pushing a unique claim number to passengers' mobile phones based on the order in which passengers arrive at the claim area. This avoids a large number of passengers crowding together to enter information through the information collection device, saves passengers' information entry time, improves baggage claim efficiency, and thus improves user experience.

[0092] Example 3

[0093] like Figure 4 As shown, the passenger operation process includes:

[0094] Passenger information is entered through information collection devices;

[0095] Receive your unique retrieval number and estimated waiting time;

[0096] Arrive at the corresponding collection area using your unique collection number to collect your luggage directly or in line.

[0097] Preferably, different exclusive extraction numbers can be distinguished by A / B / C / D, etc.

[0098] As can be seen from the above technical solution, compared with the prior art, the present invention discloses a baggage retrieval system and method based on a buffer device. By adding a buffer device and a retrieval area, baggage is pre-processed, saving passengers the process of identifying their own baggage, and passengers and baggage are diverted, thereby improving baggage retrieval efficiency, reducing baggage misplacement rate, and improving passenger satisfaction with service, thus enhancing the user experience of baggage retrieval. The present invention pre-processes the baggage of corresponding passengers in advance according to the order of disembarkation and facial recognition, enabling passengers to retrieve their baggage quickly, avoiding long queues and improving baggage retrieval efficiency. The device of the present invention has a simple structure, strong stability, low investment cost, and is easy to promote and use on a large scale. Buffer devices and retrieval areas can be added according to actual needs, which has strong scalability and practicality.

[0099] The various embodiments in this specification are described in a progressive manner, with each embodiment focusing on its differences from other embodiments. Similar or identical parts between embodiments can be referred to interchangeably. For the apparatus disclosed in the embodiments, since they correspond to the methods disclosed in the embodiments, the description is relatively simple; relevant parts can be referred to the method section.

[0100] The above description of the disclosed embodiments enables those skilled in the art to make or use the invention. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the general principles defined herein may be implemented in other embodiments without departing from the spirit or scope of the invention. Therefore, the invention is not to be limited to the embodiments shown herein, but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.

Claims

1. A baggage retrieval system based on a buffer device, characterized in that, It includes, in sequence, a diversion device, a buffer device, and an extraction area, and also includes an information acquisition device connected to the buffer device; The information collection device is used for passenger information entry and obtains a unique retrieval number and information entry order accordingly; The diversion device is used to separate baggage from different flights and transport it to the buffer device; The caching device includes multiple interconnected primary and secondary cache devices; The primary buffer device serves as a storage device, used to store the luggage transported by the diversion device and then transport it to the secondary buffer device. The secondary buffer device serves as a pre-sorting channel, used to pre-sort the received luggage according to the information entry order and transport it to the retrieval area; The caching device further includes a transfer device disposed between the primary caching device and the secondary caching device; The transfer device is used to: when luggage arrives at the retrieval system before the passenger, transfer luggage with similar appearances to different secondary buffer devices through image recognition monitored internally; When passengers arrive at the retrieval system before their luggage, if the appearance and size of the luggage are known in advance, luggage with similar appearance will be transferred to different secondary buffer devices. If the appearance and size are not known in advance, luggage stored in the primary buffer device will be transferred to different secondary buffer devices. The retrieval area is used by passengers to retrieve their luggage using the unique retrieval number.

2. The baggage retrieval system based on a buffer device according to claim 1, characterized in that, It also includes a waiting area and a temporary storage area; The waiting area is located in front of the baggage claim area and is used for passengers to queue and wait to claim their luggage according to their unique baggage claim number; there is at least one waiting area and one baggage claim area, and the waiting area is equipped with seats; The temporary storage area is located on one side of the retrieval area and is used to temporarily store luggage that passengers have not been able to retrieve in time after entering their information.

3. A baggage retrieval system based on a buffer device according to claim 1, characterized in that, It also includes a server connected to the caching device, the server being used to obtain passenger aircraft seat information and passenger disembarkation order information and transmit them to the caching device, the caching device pre-sorting the baggage in advance according to the passenger aircraft seat information and passenger disembarkation order information.

4. A baggage retrieval system based on a buffer device according to claim 1, characterized in that, It also includes a monitoring and identification device, which performs facial recognition on passengers and determines the order in which passengers arrive at the collection area, and pushes a unique collection number to the passenger's mobile phone based on the order in which passengers arrive at the collection area.

5. A baggage retrieval method based on a buffer device, using the baggage retrieval system based on a buffer device as described in any one of claims 1 to 4, characterized in that, include: Determine which arrived at the baggage claim system first: the passenger or their baggage. If the passenger arrives at the baggage claim system before the baggage, follow these steps: Passenger information is entered through an information collection device, and a unique retrieval number and information entry order are obtained accordingly; then, passengers queue in the corresponding waiting area according to the unique retrieval number. The baggage sorting unit separates baggage from different flights and sends it to the primary buffer unit; The primary buffer device transports the stored luggage to the transfer device. If the appearance and size of the relevant luggage are known in advance, the transfer device will transfer luggage with similar appearance to different secondary buffer devices. If the appearance and size are not known in advance, the transfer device will directly transport the luggage to different secondary buffer devices. The secondary buffer device pre-sorts the received luggage according to the information entry order and transports it to the retrieval area; Please retrieve your luggage from the designated pickup area corresponding to your unique pickup number within the waiting area. If the baggage arrives at the baggage claim system before the passenger, the following steps will be performed: The diversion device separates baggage from different flights and then transports it to the primary buffer device; The primary buffer unit transports the stored luggage to the transfer unit, which uses image recognition from internal monitoring to transfer similar-looking luggage to different secondary buffer units. Passenger information is entered through the information collection device, and a unique retrieval number and information entry order are obtained accordingly. The secondary buffer device pre-sorts the received luggage according to the information entry order and transports it to the retrieval area; Use the unique retrieval number to retrieve your luggage from the corresponding retrieval area in the waiting area.

6. A baggage retrieval method based on a buffer device according to claim 5, characterized in that, Also includes: If you fail to collect your luggage in time after obtaining the unique collection number, the luggage will be placed in a temporary storage area.

7. A baggage retrieval method based on a buffer device according to claim 5, characterized in that, Also includes: The system obtains passenger aircraft seat information and passenger disembarkation order information from the server and transmits them to the caching device. The caching device then pre-sorts the baggage based on the passenger aircraft seat information and passenger disembarkation order information.

8. A baggage retrieval method based on a buffer device according to claim 5, characterized in that, Also includes: During check-in, passenger facial information is entered and linked to the baggage tag. The monitoring and recognition device performs facial recognition on passengers and determines the order in which passengers arrive at the collection area. Based on the order in which passengers arrive at the collection area, a unique collection number is pushed to the passenger's mobile phone.

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