Service processing method, device and equipment based on AI, RPA and AI Agent

CN119597245AActive Publication Date: 2025-03-11BEIJING BENYING NETWORK TECH CO LTD +1
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Patent Information

Application Number
CN202411632572.1
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Filing Date
2024-11-14
Publication Date
2025-03-11
Estimated Expiration
2044-11-14

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Abstract

The invention provides a service processing method, device and equipment based on AI, RPA and AI Agent, and relates to the field of AI, RPA and AI Agent. The method comprises the following steps: calling an LLM to perform intention recognition on a scene generation requirement associated with a target business scene to obtain a target intention, and generating an informatization business process adaptive to the target intention; performing element processing on the flow nodes of the plurality of levels in the informatization business flow to obtain a plurality of flow elements; according to the categories to which the plurality of process elements belong, performing structured processing on the informatization business process to obtain a structured business process; and establishing process elements in the structured business process to create process entities of the process elements, and generating an execution sequence of the process entities. Therefore, the technical threshold and the application threshold can be reduced, and the efficiency of business process generation and establishment can be improved. In addition, the accuracy of business process generation and establishment can be improved based on AI, RPA and AI Agent technologies.
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Citation Information

Patent Citations

  • Flow management system and processing method thereof

    CN102419831A

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    CN112215507A

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    CN114418523A

  • Process generation method and device combining RPA and AI, electronic equipment and storage medium

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    CN118350616A

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