Information interaction device for bank teller and client

Abstract

The invention relates to a bank teller and customer information interaction device which comprises a glass wall, a sliding channel is formed in the lower portion of the glass wall, an inner guide body and an outer guide body are arranged at the positions, above the sliding channel, of the inner side and the outer side of the glass wall, and an inner guide channel and an outer guide channel are formed by the inner guide body and the glass wall and formed by the outer guide body and the glass wall respectively. Lower ports of the inner guide channel and the outer guide channel are communicated with the sliding channel, a bearing basket is arranged in the sliding channel in a sliding mode, a partition piece is arranged in the bearing basket, and the upper end face of the partition piece is flush with the lower end face of the inner guide body and the lower end face of the outer guide body. The receiving basket can be communicated with the inner guide channel and the outer guide channel, so that information interaction between a client and a bank teller is facilitated; the separating piece is arranged in the receiving basket and divides the receiving basket into a teller approaching side and a customer approaching side, the two parts are not directly communicated, and therefore people on the two sides of the bank window can be effectively prevented from making contact with each other.

Description

Technical Field

[0001] The invention relates to an information interaction device, in particular to an information interaction device between a bank teller and a customer, which is used for transmitting data between the bank teller and the customer. Background Art

[0002] When customers go through a bank window to handle business, they need to hand over bank cards, ID cards and other information to the bank teller. There is a data transfer port at the bank window. Customers put the information into the data transfer port, and then the bank teller needs to take the above information out of the data transfer port before they can handle the business. After the business is handled, the bank teller puts the above information into the data transfer port for the customer to take out. In the prior art, the data transfer port of the bank window is a fan-shaped groove, and the bottom of the middle of the fan-shaped groove is lower than the grooves at both ends. The information put into the data transfer port from one side of the groove usually slides into the bottom of the groove, and the person on the other side needs to put his hand into the bottom of the groove from the other side of the groove to take out the above information. When using the data transfer port to transfer information, the people on both sides of the bank window may come into contact with each other, which poses a safety hazard.

[0003] The Chinese patent specification with application number: 202410795082.7 discloses a data transmission device between bank tellers and customers, including a lower structural wall, a glass wall is fixedly arranged on the structural wall, and a transmission plate is slidably arranged on the upper part of the structural wall and slides on both sides of the inside and outside of the glass wall. The transmission plate includes a lower square plate body, and an outer end on the upper surface of the plate body located outside the glass wall has an outer limit portion, the outer limit portion is fixed to the plate body at the edge of the plate body, a placement gap is provided between the outer limit portion and the plate body, and a notch is provided in the middle part of the outer limit portion, and an inner limit portion is provided on the upper surface of the plate body at the inner end located inside the glass wall, the inner limit portion is fixed to the plate body at the edge of the plate body, a gap is provided between the inner limit portion and the plate body, and a disconnection portion is provided in the middle part of the inner limit portion, and the transmission plate is driven to slide by a horizontal reciprocating drive mechanism. The device for transmitting information between bank tellers and customers can effectively reduce the probability of contact between people on both sides of the bank window. However, since the transmission plate horizontally connects the inner and outer sides of the glass wall, there is still a possibility of contact between people on both sides, and there is still a safety hazard. Summary of the invention

[0004] The purpose of the present invention is to provide an information interaction device for bank tellers and customers to solve the problem in the prior art that there is a risk of mutual contact between bank tellers and customers when they interact with each other. At the same time, the present invention provides a structure different from the prior art, and the structure of the information interaction device for bank tellers and customers provided by the present invention is simpler.

[0005] In order to solve the above problems, the information interaction device for bank tellers and customers involved in the present invention adopts the following technical scheme: an information interaction device for bank tellers and customers, including a glass wall, a sliding channel is opened at the lower part of the glass wall, and an inner guide body and an outer guide body are arranged on the inner and outer sides of the glass wall above the sliding channel. The inner guide body and the outer guide body respectively form an inner guide channel and an outer guide channel with the glass wall, and the lower ports of the inner guide channel and the outer guide channel are connected to the sliding channel. A receiving basket is slidably arranged in the sliding channel, and a partition is arranged in the receiving basket, and the upper end surface of the partition is flush with the lower end surfaces of the inner guide body and the outer guide body.

[0006] The partition is a guide member, the upper end of which is connected to the lower ends of the inner guide channel and the outer guide channel. The guide member has an inner guide surface and an outer guide surface facing the inner and outer sides respectively. During the movement of the receiving basket, the inner guide surface is connected to the outer side surface of the outer guide channel, and the outer guide surface is connected to the inner side surface of the inner guide channel.

[0007] The cross sections of the inner guide body and the outer guide body are both U-shaped, and the side walls of the U-shaped structures of the inner guide body and the outer guide body are fixedly assembled with the glass wall.

[0008] The inner sidewall and outer sidewall of the inner guide body and the outer guide body are curved surfaces, and the upper parts of the inner sidewall and the outer sidewall of the inner guide body and the outer guide body are far from the glass wall, and the lower parts are close to the glass wall.

[0009] The inner guide surface and the outer guide surface are arc-shaped surfaces whose lower ends extend toward the inner and outer sides respectively.

[0010] The two sides of the receiving basket are respectively provided with an inner limiting convex strip and an outer limiting convex strip which cooperate with the glass wall for limiting.

[0011] The inner guide body and the outer guide body of the present invention respectively form an inner guide channel and an outer guide channel with the glass wall, the lower ports of the inner guide channel and the outer guide channel are connected with the sliding channel, a receiving basket is slidably arranged in the sliding channel, a partition is arranged in the receiving basket, the upper end surface of the partition is flush with the lower end surfaces of the inner guide body and the outer guide body, and the partition divides the receiving basket into two parts, the teller side and the customer side. The two parts are not directly connected, which can effectively avoid mutual contact between people on both sides of the bank window, and improve the security of information exchange between customers and bank tellers; the receiving basket can connect the inner guide channel and the outer guide channel, and customers and bank tellers can put the materials to be transferred into the receiving basket through the inner guide channel or the outer guide channel, and take out the materials transferred to themselves from the receiving basket. BRIEF DESCRIPTION OF THE DRAWINGS

[0012] In order to more clearly illustrate the technical solution of the embodiment of the present invention, the following briefly introduces the drawings required for use in the embodiment: Figure 1It is a structural schematic diagram of an embodiment of the present invention; Figure 2 for Figure 1 A top view of Figure 3 for Figure 2 AA cross-sectional diagram of ; Figure 4 for Figure 1 Schematic diagram of the glass wall structure.

[0013] Markings in the figure: 1. glass wall, 2. sliding channel, 3. inner guide body, 4. outer guide body, 5. inner guide channel, 6. outer guide channel, 7. receiving basket, 8. guide member, 9. inner guide surface, 10. outer guide surface, 11. inner limit convex strip, 12. outer limit convex strip. DETAILED DESCRIPTION

[0014] In order to make the technical purpose, technical solution and beneficial effects of the present invention clearer, the technical solution of the present invention is further described below in conjunction with the drawings and specific embodiments. It should be understood that the specific embodiments described herein are only used to explain the present invention and are not used to limit the present invention, that is, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Generally, the components of the embodiments of the present invention described and shown in the drawings herein can be arranged and designed in various different configurations.

[0015] The specific embodiment of the information interaction device between bank tellers and customers involved in the present invention is as follows: Figure 1-Figure 4In the invention, a glass wall 1 is provided for separating customers from bank tellers. The glass wall 1 is made of explosion-proof glass and belongs to the prior art. The glass wall 1 is fixed on the base wall of the bank counter (not shown in the figure). The base wall is additionally equipped when it is used later and does not belong to the structure of the present invention. A sliding channel 2 is provided at the lower part of the glass wall 1. An inner guide body 3 and an outer guide body 4 are provided on the inner and outer sides of the glass wall 1 above the sliding channel 2. The so-called inner side refers to the side where the bank teller receives customers, and the outer side refers to the side where the customers are. The inner guide body 3 and the outer guide body 4 form an inner guide channel 5 and an outer guide channel 6 with the glass wall 1 respectively. The lower ends of the inner guide channel 5 and the outer guide channel 6 are connected to the sliding channel 2. The inner guide channel 5 is connected to the outer guide channel 6 for bank tellers to put in documents, and the outer guide channel 6 is used for customers to put in documents. A receiving basket 7 is slidably arranged in the sliding channel 2, and the receiving basket 7 can slide to the inner and outer sides of the glass wall 1. The distance between the two side walls of the receiving basket 7 is slightly larger than the width of the inner guide channel 5 and the outer guide channel 6. The documents put in through the inner guide channel 5 and / or the outer guide channel 6 will fall into the receiving basket 7; a partition is arranged in the receiving basket 7, and the upper end surface of the partition is flush with the lower end surfaces of the inner guide body 3 and the outer guide body 4. The partition divides the receiving basket 7 into two unconnected parts, the teller side and the customer side. Bank tellers and customers cannot directly transfer documents through the receiving basket 7, nor can they contact each other through the receiving basket 7.

[0016] Specifically, the partition is a guide member 8, which is fixed on the bottom wall of the receiving basket 7 in the front and rear center, and the left and right sides of the guide member 8 extend to the left and right side walls of the receiving basket 7, thereby dividing the receiving basket 7 into two parts, the teller side and the customer side. The upper end surface of the guide member 8 is flush with the lower end surfaces of the inner guide channel 5 and the outer guide channel 6, and the upper end of the guide member 8 is connected to the lower end ports of the inner guide channel 5 and the outer guide channel 6. The guide member 8 has an inner guide surface 9 and an outer guide surface 10 facing the inner and outer sides respectively. The inner guide surface 9 is used to guide the materials put in through the outer guide channel 6 so that the materials fall to the teller side of the receiving basket 7, and the outer guide surface 10 is used to put in through the inner guide channel 5. The documents are guided so that the documents fall to the customer-friendly side of the receiving basket 7; during the movement of the receiving basket 7, the inner guide surface 9 is connected to the outer side surface of the outer guide channel 6, and the outer guide surface 10 is connected to the inner side surface of the inner guide channel 5. When the inner guide surface 9 is connected to the outer side surface of the outer guide channel 6, the outer guide channel 6 is connected to the teller-friendly side of the receiving basket 7. At this time, the documents put into the outer guide channel 6 by the customer fall into the teller-friendly side of the receiving basket 7 for the teller to take; when the outer guide surface 10 is connected to the inner side surface of the inner guide channel 5, the inner guide channel 5 is connected to the customer-friendly side of the receiving basket 7. At this time, the documents put into the inner guide channel 5 by the teller fall into the customer-friendly side of the receiving basket 7 for the customer to take.

[0017] Specifically, the cross-sections of the inner guide body 3 and the outer guide body 4 are both U-shaped, the side walls of the U-shaped structure of the inner guide body 3 and the outer guide body 4 are fixedly assembled with the glass wall 1, the side walls and bottom wall of the U-shaped structure of the inner guide body 3 and the inner wall of the glass wall 1 together form an inner guide channel 5, and the side walls and bottom wall of the U-shaped structure of the outer guide body 4 and the outer wall of the glass wall 1 together form an outer guide channel 6.

[0018] Specifically, the inner and outer walls of the inner guide body 3 and the outer guide body 4 are curved surfaces, and the inner and outer walls of the inner guide body 3 and the outer guide body 4 are both far from the glass wall 1 at the top and close to the glass wall 1 at the bottom. In this way, the inner guide channel 5 and the outer guide channel 6 both have a larger upper opening and a smaller lower opening. The larger upper opening is convenient for bank tellers and customers to put in information, and the smaller lower opening can prevent the tellers' and customers' hands and other body parts from extending to each other's side through the inner guide channel 5 or the outer guide channel 6.

[0019] Specifically, the inner guide surface 9 and the outer guide surface 10 are arcuate surfaces whose lower ends extend inward and outward respectively. The arcuate surfaces facilitate the materials put into the inner guide channel 5 and the outer guide channel 6 to slide into the bottom of the receiving basket 7, preventing the materials from sticking to the inner guide surface 9 and / or the outer guide surface 10 and making it inconvenient to take them out.

[0020] Specifically, the two sides of the receiving basket 7 are respectively provided with an inner limit convex strip 11 and an outer limit convex strip 12 which are matched with the glass wall 1. The inner limit convex strip 11 and the outer limit convex strip 12 are used to limit the position of the receiving basket 7 when it slides. When the receiving basket 7 slides inward to the maximum distance, the outer limit convex strip 12 presses on the glass wall 1 to limit the receiving basket 7 from continuing to slide inward. At this time, the outer guide surface 10 is connected to the inner side surface of the inner guide channel 5, and the inner guide channel 5 is connected to the customer side of the receiving basket 7, which is convenient for the bank teller to put the documents into the inner guide channel 5 for the customer to take; when the receiving basket 7 slides outward to the maximum distance, the inner limit convex strip 11 presses on the glass wall 1 to limit the receiving basket 7 from continuing to slide outward. At this time, the inner guide surface 9 is connected to the outer side surface of the outer guide channel 6, and the outer guide channel 6 is connected to the teller side of the receiving basket 7, which is convenient for the customer to put the documents into the outer guide channel 6 for the bank teller to take.

[0021] In this embodiment, the guide member has an inner guide surface and an outer guide surface facing the inner and outer sides respectively. This is an optimized technical solution. In other embodiments, the inner guide surface and the outer guide surface may not be provided, but the guide member may be provided in a straight plate shape. During the movement of the receiving basket, the inner wall of the guide member is connected to the outer side surface of the outer guide channel, and the outer wall of the guide member is connected to the inner side surface of the inner guide channel.

[0022] In this embodiment, the cross-sections of the inner guide body and the outer guide body are both U-shaped, which is an optimized technical solution. In other embodiments, the cross-sections of the inner guide body and the outer guide body can also be V-shaped, and the side walls of the V-shaped structure of the inner guide body and the outer guide body are fixedly assembled with the glass wall.

[0023] In this embodiment, the inner and outer side walls of the inner guide body and the outer guide body are curved surfaces, which is an optimized technical solution. In other embodiments, the curved surfaces can also be replaced by planes.

[0024] In this embodiment, the inner guide surface and the outer guide surface are arcuate surfaces whose lower ends extend inward and outward respectively. This is an optimized technical solution. In other embodiments, the arcuate surfaces can also be replaced by inclined surfaces.

[0025] In this embodiment, inner limiting convex strips and outer limiting convex strips cooperating with the glass wall are respectively provided on both sides of the receiving basket. This is an optimized technical solution and may not be provided in other embodiments.

[0026] Finally, it should be noted that the above embodiments are only used to illustrate but not limit the technical solutions of the present invention, and any equivalent substitutions of the present invention and any modifications or partial substitutions that do not depart from the spirit and scope of the present invention should be included in the scope of protection of the claims of the present invention.

Claims

1. An information interaction device for bank tellers and customers, comprising a glass wall, characterized in that: A sliding channel is provided at the lower part of the glass wall, and an inner guide body and an outer guide body are provided on the inner and outer sides of the glass wall above the sliding channel. The inner guide body and the outer guide body respectively form an inner guide channel and an outer guide channel with the glass wall, and the lower ports of the inner guide channel and the outer guide channel are connected with the sliding channel. A receiving basket is slidably provided in the sliding channel, and a partition is provided in the receiving basket, and the upper end surface of the partition is flush with the lower end surfaces of the inner guide body and the outer guide body.

2. The information interaction device between bank tellers and customers according to claim 1, characterized in that The partition is a guide member, the upper end of which is connected to the lower ends of the inner guide channel and the outer guide channel. The guide member has an inner guide surface and an outer guide surface facing the inner and outer sides respectively. During the movement of the receiving basket, the inner guide surface is connected to the outer side surface of the outer guide channel, and the outer guide surface is connected to the inner side surface of the inner guide channel.

3. The information interaction device between bank tellers and customers according to claim 2, characterized in that: The cross sections of the inner guide body and the outer guide body are both U-shaped, and the side walls of the U-shaped structures of the inner guide body and the outer guide body are fixedly assembled with the glass wall.

4. The information interaction device between bank tellers and customers according to claim 3, characterized in that: The inner sidewall and outer sidewall of the inner guide body and the outer guide body are curved surfaces, and the upper parts of the inner sidewall and the outer sidewall of the inner guide body and the outer guide body are far from the glass wall, and the lower parts are close to the glass wall.

5. The information interaction device between bank tellers and customers according to claim 4, characterized in that: The inner guide surface and the outer guide surface are arc-shaped surfaces whose lower ends extend toward the inner and outer sides respectively.

6. The information interaction device for bank tellers and customers according to any one of claims 1 to 5, characterized in that: The two sides of the receiving basket are respectively provided with an inner limiting convex strip and an outer limiting convex strip which cooperate with the glass wall for limiting.

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