Seat allocation method and device and storage medium

Abstract

The invention provides a seat allocation method and device and a storage medium, relates to the technical field of communication, and is used for solving the problem that a seat allocation method adopted by a traditional call center is relatively simple. The method comprises the following steps: acquiring a sign-in message of seat equipment, wherein the sign-in message is used for indicating to allocate a seat service node to the seat equipment; and obtaining load information of each seat service node in the plurality of seat service nodes. And based on the load information and the load balancing strategy of each seat service node, determining a target seat node satisfying the load balancing strategy from the plurality of seat service nodes. And allocating the seat device to the target seat node.

Images