一种基于大数据的门诊信息查询预约管理系统及方法

By constructing a big data-based outpatient information query and appointment management system, combined with dynamic balanced allocation and traffic prediction, the problems of uneven allocation of appointment slots and inaccurate traffic prediction have been solved, achieving accurate allocation of appointment slots and efficient utilization of resources, and improving the level of intelligence in outpatient management.

CN121565407BActive Publication Date: 2026-07-17SECOND MEDICAL CENT OF CHINESE PLA GENERAL HOSPITAL

Patent Information

Authority / Receiving Office
CN · China
Patent Type
Patents(China)
Current Assignee / Owner
SECOND MEDICAL CENT OF CHINESE PLA GENERAL HOSPITAL
Filing Date
2025-11-18
Publication Date
2026-07-17

AI Technical Summary

Technical Problem

The existing outpatient information inquiry and appointment management system lacks a dynamic balancing mechanism for the allocation of appointment slots, resulting in some departments having a shortage of slots while others have idle slots. Furthermore, the outpatient traffic prediction method is too simplistic and cannot accurately predict actual demand, leading to resource waste and overcrowding.

Method used

The outpatient information query and appointment management system, based on big data, includes an outpatient information collection and processing module, a medical atlas construction and retrieval module, an appointment resource balancing allocation module, a traffic dynamic prediction module, an appointment resource flexible allocation module, and an appointment interaction management module. By constructing a medical atlas that establishes the relationship between patients, doctors, symptoms, and clinics, and combining it with a dynamic balancing allocation model and a traffic prediction and analysis platform, it achieves accurate allocation and flexible allocation of appointment resources.

Benefits of technology

It has improved the efficiency of appointment utilization, reduced patient waiting time, optimized the appointment process, realized the refinement and intelligence of outpatient management, and improved the rationality of resource allocation and service efficiency.

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Abstract

本发明公开了一种基于大数据的门诊信息查询预约管理系统及方法,包括:门诊信息采集处理模块、医疗图谱构建检索模块、号源均衡分配模块、流量动态预测模块、号源弹性投放模块、预约交互管理模块,其中号源均衡分配、流量动态预测、号源弹性投放模块各含多个功能单元。门诊信息采集处理模块整合多维度数据并传输至医疗图谱构建检索模块,该模块构建关联图谱并检索匹配信息;号源均衡分配模块结合数据计算号源分配比例,流量动态预测模块综合多因素输出流量预测结果;号源弹性投放模块依据分配比例与预测结果确定号源投放策略,预约交互管理模块提供查询预约服务并反馈数据。本发明通过多模块协同,提升资源利用率与门诊管理智能化水平。
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